JMPosner SQ1 User manual

CHOCOLATE FOUNTAIN

USER GUIDE

This manual covers the use of the following commercial fountain models:

SQ1 -SQ2 - SQ3

IMPORTANT SAFEGUARDS

When using our Chocolate Fountain, safety precautions should always be followed

including the following:

1. READALLINSTRUCTIONSBEFOREUSINGTHISFOUNTAIN.

2. Whenthefountainbasinisremoved(notincludingSQ1),thetopofthefountainbase

canbeextremelyhot.AVOIDANYCONTACTWITHTHETOPOFTHEFOUNTAINBASEIFIT

ISEXPOSEDastheheatingelementislocateddirectlybeneath.

3. Avoidallothersurfacesthathavebecomehotduringuse.

4. Toprotectagainstelectricalshockanddamagetothefountain,donotputthe

fountainbaseinwaterorotherliquids.Neverallowliquidtoenterthefountainbase

throughthebottomgrate,ventholes,orotheropenings.

5. Whenbasinisremoved(notincludingSQ1),takeextracaretokeeptheliquidorother

objectsfromenteringintotheexposedopeningatthetopofthefountainbase.

6. Avoidcontactwithmovingparts,suchastheaugerinthecentrecolumnorthe

spindleinthecentreofthebasin.

7. Closesupervisionisnecessarywhenthefountainisusednearchildren.

8. Donotoperatethefountainifyouobservedamagetotheelectricalcordorplugorif

thebaseofthefountainhasbeendroppedordamagedinanymanner.Thefountain

mustbereturnedtoJMPosneroradesignatedrepairfacilityforexaminationand

repairasspeciedinthe“Warranty”sectionofthismanual.

9. Alwaysunplugthefountainfromtheelectricaloutletwhenitisnotinuse,especially

beforeputtingonortakingoffparts,andbeforecleaning.

10.Donotallowtheelectricalcordtocomeintocontactwithhotsurfaces.Anextension

cordmaybeusedifnecessary.Careshouldbetakentopositiontheelectricalcord

sothatitdoesnotcreateahazardbyhangingoveratableorcounteredgeinsucha

waywhereitmightbetrippedonorpulledbythosearoundthefountain.

11.Neverplaceanyobject,especiallyyourngers,insidethecentralcentrecolumnwhile

thefountainisinuse.Doingsomaycausesevereinjurytopersonsordamagetothe

fountainitself.

12.Theuseofaccessoryattachments,otherthanthosemadeavailablespecicallyfor

usewiththisfountain,isnotrecommendedbythemanufacturer,andmaycause

injury,andwillvoidyourwarranty.

13.Extremecautionmustbeusedwhenmovingafountainorfountaincomponents

containinghotliquid.Alwaysmovethefountainbyliftingthedrum.Ifyouliftthebasin

itmightcomeofffromthedrum.

14.UseofthefountainoutdoorsisnotrecommendedunlessusedwithaWindGuard.

15.Donotusethisfountainforotherthanitsintendeduse.

16.TheFountainmustbeonalevelsurfacetooperateproperly.

17.Observeandfollowcustomarysanitationguidelineswhenusingthismachine.



WARNING

PleaserefertoimportantinformationregardingbearingservicingofthisChocolate

Fountaincontainedinyourusermanualandwarranty.

InessencethisrequiresthattheChocolateFountainhasit’sbearingsservicedevery800

hoursoreachyear,whichevercomesrst.Failuretodothismayresultintheinvalidation

ofyourwarranty.

GENERAL INFORMATION

Themainproblemofinsufcientservicingis:

• Theseals(locatedinthebowl)mayfailwhichwillallowchocolatetoleakintothe

motorcompartmentandcausethemotorandothercomponentstofail.

• Toreducetheriskofproblemsandtotestwhetherthemachinerequiresaservice.

Pleasetakenoteofthefollowingpoints:

• Neverwashtheremovablebowlinthedishwasher.Thesteamandhotwatercan

causeprematurefailureofthesealsandrustingofthebearings.Alwayswashinthe

sinkanddonotfullysubmerge.

• Everytimeyoucleanthefountainandremovethebowltryturningthespindleby

hand.Thisshouldmovefreely,ifitdoesnotthenmachineneedstobeserviced.

• Oncethebowlhasbeenremovedchecktheunderside,andalsointhemotor

compartmentforanysignsofleakingchocolate(thiscanresemblethickblack

grease).Ifthereisanyevidenceofthisstopusingthemachineimmediatelyandbook

aservice.

• Fortheavoidanceofdoubt,anymachinethatisreturnedtouswherethebearings

haveseizedwillbedeemedtobeoutofwarranty.

SQ3 - SPECIFICATION

• Totalheight(inc.extentionpiece):1227mm

• Heightoftopsection:   831mm

• Widthofdrum:    367mm

• Heightofdrum:    396mm

• Widthofbasin:    495mm

• Weight:     27.3kg

• Electrical:  110/230V|60/50Hz|500W

SQ2 - SPECIFICATION

• Totalheight:    792mm

• Heightoftopsection:   433mm

• Widthofdrum:    295mm

• Heightofdrum:    359mm

• Widthofbasin:    408mm

• Weight:     15.9kg

• Electrical:  110/230V|60/50Hz|450W

SQ1 - SPECIFICATION

• Totalheight:    611mm

• Heightoftopsection:   340mm

• Widthofdrum:    255mm

• Heightofdrum:    271mm

• Widthofbasin:    300mm

• Weight:     8.2kg

• Electrical:  110/230V|60/50Hz|250W

FOUNTAIN ASSEMBLY INSTRUCTIONS

FOUNTAIN COMPONENTS

1. Top Hat –Fitsontopofthecentrecolumnandholdsthemetalscrewinthemiddle.

2. Tiers–3differentsizes,slidesdownthecentrecolumntorestintoplace.

a.)SmallTier(Top)

b.)MediumTier(Middle)

c.)LargeTier(Bottom)

d.)ExtensionTier(Smallest),suppliedwith5”extension;purchasedseparately.

3. 5”ExtensionPiece.Youhavetopurchasethisseparately,

4. Centre Column extension–Restsontopofthecentrecolumn.Wherethemiddle&top

tierssits.

5. Centre Column–Restswithinthecentrehousinginthemiddleofthebasin.

6. Auger Extension-Sitsontopofthemetalscrewinsidethecentrecolumnextension.

7. Auger–Sitsonthesquaremetalshaftinthemiddleofthebasininsidethecentre

column.

8. Centre Housing–Supportscentrecolumn.Fixedtofountainbasin.

9. Removable Basin (not including SQ1)–Whichsitsontopofthedrumandholdsthe

centrecolumnandscrew.Donotplaceitinthedishwasher.

10. Drum–Thisisthebottomofthefountain.Ithousesalloftheelectricalcomponents,

includingthemotorunit.Onlytobeopenedbyaqualiedperson.

a.)Theventholesallowhotairproducedbythemotorandheatingelementsto

escape,coolingtheelectricalcomponents.Ventholesshouldnotbecovredduring

use

11. Membrane Switch (SQ1)–Thecontrolpanelsystemmaintainsheatertemperatureto

between45to55degreesCentigradeandswitchesthemotoronandoffasrequired.

TheHeaterontheSQ1ispresetandyoucannotchangethetemperatureThereare

3LEDindicators.TheHeaterlightcomesonwhenyouswitchonthefountainandit

willstayonuntilthetemperaturereaches55degreesanditwillgooffasthecontrol

panelcutsofftheheateranditwillcomesonagainwhenthetemperaturereaches45

Degrees.Thiscyclewillcontinuetillyouswitchofftheswitch.Themotorlightwillcome

onwhenthemotorisswitchedon.Pleasenotethemotorwillonlyturnononcethe

Indictorstopsashing.Themembraneswitchpanelhasapush-buttoncommandthe

ON/OFFstateofthemotor.

Membrane Switch (SQ2 & SQ3)–Thecontrolsystemswitchesthechocolateheater

onandofftomaintainthetemperatureatapre-setlevel,andswitchesthemotor

onandoffasrequired.ThereisatwodigitLEDdisplaytoindicatethetemperature

indegreesCentigrade,andalsotwoindividualLEDindicatorswhichlightwhenthe

heaterandmotorrespectivelyareON.Themembraneswitchpanelhasapairofpush-

buttonswitchesforUPandDOWNcontrolofthetemperature,andathirdpush-button

commandstheON/OFFstateofthemotor.

12. Fuse–Themachinehas3fuses.1stfuseisinthepowercord.2ndfuseisinthepower

socketonthedrumandthe3rdfuseisonthePCBboardinsidethedrum.Onlya

qualiedelectricianshouldreplacethefuseinthePCBboard.

13. Adjustable Feet–Screwintothebottomofthebase.Thesemaybetightened

orloosenedtoraiseorloweraparticularsideofthefountainforleveling.

FOUNTAIN ASSEMBLY SQ1

Fig. 1

Fig. 2

Fig. 3

Fig. 4

STEP 1

Removefountaincomponentsfromtheirboxes

andplacefountaindrumonasturdy,level

surface.Makesurethedrumislevelsothatthe

chocolatewillowproperly(Fig.1).

STEP 2

Placeaugerontopofthesquarecentershaftin

themiddleofbasin(Fig.2).

STEP 3

Placethecentercolumnontothecentre

housinginthemiddleofthefountainbase(Fig.

3).Ensurethattheslotonthecolumnbaselines

upwiththelocatingpinontheinsideofthe

housing.

STEP 4

PlacetheTiersonthecentercolumn.Largeone

rstandthesmalldishlast(Fig.4).

STEP 5

Placethetophatontopofthecentercolumn

makingsurethattheaugerpinsitsinthemiddle

ofthetophatring.

Centre & Locating Pins

Slot in column

FOUNTAIN ASSEMBLY SQ2

STEP 1

Removefountaincomponentsfromtheirboxes

andplacefountaindrumonasturdy,level

surface.Makesurethedrumislevelsothatthe

chocolatewillowproperly.

STEP 2

Placethebasinontopofthedrumatan

angleandpushdownandturnclockwise45

degreestolockthebasinwithdrum.Tocheck

thefountainislevelplaceaspiritlevelonthe

basinrimatvariouslocations(Fig.5).Ifleveling

isneeded,raiseorloweraparticularsideofthe

fountainbyadjustingthefeet.

STEP 3

Placeaugerontopofthesquarecentershaftin

themiddleofbasin(Fig.6).

STEP 4

Placethecentercolumnontothecentre

housinginthemiddleofthefountainbase(Fig.

7).Ensurethattheslotonthecolumnbaselines

upwiththelocatingpinontheinsideofthe

housing.

STEP 5

PlacetheTiersonthecentercolumn.Largeone

rstthenthemediumdishandthesmalldishlast

(Fig.8).

STEP 6

makingsurethattheaugerpinsitsinthemiddle

ofthetophatring.

Fig. 5

Fig. 8

»»

Fig. 6

Centre & Locating Pins

Fig. 7

Slot in column

FOUNTAIN ASSEMBLY SQ3

Fig. 9

Fig. 10

Fig. 11

Fig. 12

»»

STEP 1

Removefountaincomponentsfromtheirboxes

andplacefountaindrumonasturdy,level

surface.Makesurethedrumislevelsothatthe

chocolatewillowproperly.

STEP 2

Placethebasinontopofthedrumatan

angleandpushdownandturnclockwise45

degreestolockthebasinwithdrum.Tocheck

thefountainislevelplaceaspiritlevelonthe

basinrimatvariouslocations(Fig.5).Ifleveling

isneeded,raiseorloweraparticularsideofthe

fountainbyadjustingthefeet.

STEP 3

Placeaugerontopofthesquarecentershaftin

themiddleofbasin.(Fig.6)

STEP 4

Placethecentercolumnontothecentre

housinginthemiddleofthefountainbase(Fig.

7).Ensurethattheslotonthecolumnbaselines

upwiththelocatingpinontheinsideofthe

housing.

STEP 5

Placethelargetieronthecentercolumn

(Fig.9).

STEP 6

Placetheaugerextensionontopoftheauger

byinserting»themalepartintothefemalepart

andturningittillthepin

dropsintheslot(Fig.10).

Step 7

Placethecentercolumnextensionontotopof

thecentercolumnandturnituntilitsitsproperly

(Fig.11).

Step 8

Placethe2ndandthe3rdtiersontopofthe

extensionpiece(Fig.11).

Step 9

Placethetophatontopoftheextension

makingsurethattheaugerpinsitsinthemiddle

ofthetophatring.

Toincreasetheheightofthefountain,just

removethetophatandinserttheextra

extensionpieceandthe4thTier.Replacethe

tophatonthetopoftheextension.Theauger

willnownotreachthetopofthecolumn

extension;thiswillnotaffecttheowofthe

chocolate(Fig.12).

FOUNTAIN OPERATING INSTRUCTIONS

STEP 1

Preheatthefountainbyturningonswitchonthepowersocketsettheheatlevelto

70degreesbypressingthe( + )key(forSQ1,pleasewaituntiltheindicatorlightstops

ashing.).Allowfountaintopreheatforatleast10minutes.

STEP 2

JMPosnerFonduechocolatecaneitherbepre-meltedormelteddirectlyinthefountain.

Topre-melt,followtheinstructionsonthemicrowaveablebag.Tomeltinthefountain,

add1kgofchocolateatatime,stirringoccasionallyuntilcompletelymelted.

Toaddchocolatetothefountainduringuse,eitherpre-meltthechocolateorpour1cup

ofchipsatatimedirectlyintothebasin.Allowchipstomeltbeforeaddingmore.

Important Note:Donotoverllthefountain;seefountaincapacitiesbelow.

STEP 3

Oncethechocolateiscompletelymelted,lowertheheatbypressingthe( - )keytothe

operatingtemperatureandturnthemotorswitchto“ON”.

SQ3 7kg 13kg

SQ2 4kg 7kg

SQ1 2kg 3kg

FountainCapacities

Model Min. Amt (kgs) Max. Amt (kgs)

White 60 65

Milk 70 65

Dark 70 65

TemperatureSettings

Chocolate type Melting (°C) Operating (°C)

IMPORTANT INFORMATION ABOUT THE

CONTROL PANEL

SQ1

Thecontrolpanelsystemmaintainsheatertemperaturetobetween45to55degrees

Celciusandswitchesthemotoronandoffasrequired.TheHeaterontheSQ1ispreset

andyoucannotchangethetemperature.

Thereare3LEDindicators.TheHeaterlightcomesonwhenyouswitchonthefountain

anditwillstayonuntilthetemperaturereaches55degreesanditwillgooffasthecontrol

panelcutsofftheheateranditwillcomesonagainwhenthetemperaturereaches45

Degrees.Thiscyclewillcontinueuntillyouswitchofftheswitch.

TheMotorlightwillcomeonwhenthemotorisswitchedon.Pleasenotethemotorwill

onlyturnononcetheIndictorstopsashing.Themembraneswitchpanelhasapush-

buttonON/OFFswitchthatcontrolsthemotor.

SQ2 and SQ3

Thecontrolsystemswitchesthechocolateheateronandoffsoastomaintainthe

temperatureatapre-setlevel,andswitchesthemotoronandoffasrequired.

ThereisatwodigitLEDdisplaytoindicatethetemperatureindegreesCelcius,andalso

twoindividualLEDindicatorswhichlightwhentheheaterandmotorrespectivelyareon.

Amembraneswitchpanelhasapairofpush-buttonswitchesforUP(+)andDOWN(-)

tocontrolthetemperature,andathirdpush-buttoncommandstheON/OFFstateofthe

motor.

1) SETTING THE TEMPERATURE

Wheneitherofthe(+)or(-)push-buttonsispressedthesystementersthetemperature

settingmodeandthedisplayshowstheexistingunchangedsetpointtemperature.The

twodisplaydecimalpointsashonalternatelytoconrmthatthetemperaturesetting

modeisenabled.Furtherpressesofthe(+)or(-)push-buttonscausethetemperature

tobeincreasedordecreasedrespectivelyby1°Catatime,butifeitherpush-buttonis

heldforlongerthantwosecondsthetemperatureisraisedorloweredcontinuouslyata

rateof3°Cpersecondforaslongasthepushbuttonisheld.Ifthetemperaturereaches

99°C,furtheruseofthe(+)push-buttoncannotalterthetemperaturefurthernorifthe

temperaturereaches0°Cthe(-)push-buttonwillnothaveanyeffect.

Ifneitherpush-buttonisoperatedforlongerthanthreeseconds,thesystemautomatically

comesoutofthetemperaturesettingmodeandtheashingdecimalpointsturnoff.At

thesametimethenalsettemperaturevalue(TSET)isstored.Thisvaluewillberetrieved

andsubsequentlyusedwhenthefountainisnextswitchedon.

2) TEMPERATURE CONTROL

Whenthefountainisswitchedon,theheaterisalwaysintheONstateinitially,andthe

HeaterLEDisilluminated.Thetemperaturewilluctuatearoundyoursettemperature,

thusthehysteresisbandis2°C.Ifthetemperaturesensorfails,orisun-pluggedfromthe

controlboard,theheaterandthemotorarebothswitchedOFF,andthedisplayshows

‘SF’(SensorFault).

3) MOTOR CONTROL

Whenthefountainisswitchedon,themotorisalwaysintheOFFstateinitially,andthe

MotorLEDisoff.ThemotorsubsequentlyrunsONwhenthe( ON )push-buttonispressed,

andtheMotorLEDisilluminated.Subsequentoperationofthe( ON / OFF )push-button

togglesthemotorandindicatorbetweentheONandOFFstates.

However,ifwhenthemotorissettobe( ON )themotorwillonlystartwhentheactual

temperaturegetstowithin10°Cofthetemperaturesetusingthecontrolpanel(eg.

Fountainsetat80°Cmotorwillonlyfunctionwhenactualtemperaturereaches70°C).In

thisevent,thedisplayshows‘LT’(Lowtemperature)fortwosecondsbeforeitrevertsto

SAFETY PRECAUTIONS

• DO NOT TOUCH HOT SURFACES. SOME FOUNTAIN COMPONENTS BECOME HOT DURING USE.

• WHEN MOVING THE FOUNTAIN MAKE SURE THAT YOU LIFT THE DRUM. IF YOU LIFT THE BASIN IT

MIGHT COME OFF FROM DRUM.

• NEVER ALLOW LIQUID TO ENTER THE FOUNTAIN BASE THROUGH THE BOTTOM GRATE OR VENT

HOLES.

• ADULT SUPERVISION IS NECESSARY WHEN APPLIANCE IS USED IN PRESENCE OF CHILDREN.

• AVOID CONTACT WITH ALL MOVING PARTS

• ALWAYS UNPLUG THE FOUNTAIN FROM THE ELECTRICAL OUTLET WHEN IT IS NOT IN USE, BEFORE

PUTTING ON OR TAKING OFF PARTS, AND BEFORE CLEANING.

• NEVER COVER VENT HOLES ON THE FOUNTAIN BASIN. DOING SO MAY CAUSE THE FOUNTAIN TO

OVERHEAT.

CHOCOLATE PREPARATION

WestronglyencourageyoutouseJMPosnerFondueChocolate,availableinDark,Milk,

andWhitevarieties.JMPosnerchocolateisspeciallyformulatedtomeltdowntothe

correctviscositytoowperfectlythroughthefountaineverytime.Ouruniquefondue

chocolateisexquisiteintasteandaromaandyourguestsandclientsaresuretobe

delighted.

Beforeusingthechocolate,storeitinacool,dryplace.Donotfreezeorrefrigerateas

moisturecouldaffectthechocolate’sconsistency.

Youmaymeltthechocolatedirectlyinthefountainbasin,inabainmarie,orin

microwaveaccordingtotheinstructionsonthebags.WHENMICROWAVINGCHOCOLATE,

ALWAYSUSEHALF–POWERTOPREVENTBURNING.

Whenmeltingchocolatedirectlyinthefountainbasin,refertothetablebelowfor

timings.Addchocolate1kgatatimetoexpeditethemeltingprocess.Stirchocolate

occasionally,scrapingitfromthebasinwithaspatulaasyougo,thiswillprevent

scorching.MilkandWhitechocolatearemoresusceptibletoburningsobesuretostir

morefrequently(every2-3minutes)anduseappropriatetemperaturesettings.

Milk

White

Dark

SQ1

70°C 45min 60min 75min

SQ2 SQ3

Temperaturesettings

Chocolate Type

Heat Setting

Approx Melting Time

thenormaltemperatureindication.Thisistominimizepossibleoverheatingofthemotor,

asthereisariskoftheAugerbeinglockedduetosolidchocolate.

Themotoralsohasabuilt-inthermalswitchwhichopensifitstemperatureexceedsa

safelimit.Thisswitchconnectsbacktothecontrollertooverridenormalmotoroperation.

WheneverthethermalswitchisopenthemotordriveissettoOFF,andthedisplayshows

‘OL’(Over-Load)untilthemotorhascooledsufcientlytoresetthethermalswitch.The

motorcanthenbere-startedmanuallybyusingthe( ON / OFF )push-button.

CHANGING THE BEARING HOUSING SQ2 - SQ3

1. Placethebowlupsidedownontheatsurface.

2. TurntheAllenkeyanticlockwiseandremovethe3bolts,(allenkeysprovided)

3. Removetheoldhousingandplacebackintheboxthenewhousingwassentinand

returntoJMPosnerLTD.

4. Cleanthebasinthoroughly(removeanyGreaseorchocolate)

5. TakethenewHousingandMatchthehole“A”onthehousingtothe“A”markingon

theBasin.

6. Handtightenall3boltsrst.

7. WiththeAllenkeyturnclockwiseuntiltight.

STARTING THE FOUNTAIN

BEFORE STARTING THE FOUNTAIN:

1. Ensurethatthefountainisonasturdy,LEVELsurface.

2. Thefountainitselfmustbelevelinordertooperateproperly.Pleasesee“FOUNTAIN

ASSEMBLY”forinstructionsonlevelingthefountain.

3. Ensurethatthefountainventholesandthebottomofthebasehousingarenot

covered.Theseareasallowheattoescapefromthemotorandheatingelement

duringuse.Obstructionoftheairowwillcausedamagetothemotorandinternal

electricalcomponents.

4. Fillthebasinwithchocolateaccordingtothe“FOUNTAINOPERATION”instructions.

ONCE THE CHOCOLATE IS MELTED:

1. Placetheaugerintothecentrecolumnandturnitclockwisetocheckthatitislocked

inplaceoverthecentrespindle.Placethecrownonthetopofthecentrecolumn.

2. PresstheOnswitchtoSTART.Theaugerwillturnandcarrythechocolateupthrough

thecentrecolumn,causingittoowoverthetophatandcupsandbackintothe

basin.Asthecentrecolumnllswithchocolate,theremaybeabriefknockingnoise

fromtheaugerspinningagainstthecentrecolumn.

ADDING ADDITIONAL CHOCOLATE TO THE FOUNTAIN:

10Kgofchocolatewillserveapproximately200people.Additionalchocolatecanbe

addedusingthefollowingmethods:

ADDING MELTED CHOCOLATE:

Toaddalargeamountofchocolate,meltitpriortoaddingittothebasin.Youcanmeltit

inmicrowaveorinabainmarie.

Chocolatetemperaturemaybeaffectedbytheadditionofchocolateorby

environmentalfactors,suchasoperatingthefountaininacoldarea.Insuchconditions

thefountaintemperaturemayneedtobeadjustedaccordingly.

HELPFUL TIPS

1. Alwaysprovideeachguestwithaplateandskewers.(Guestsshoulduseaseparate

skewerforeachfooditem).Woodenandplasticforkedskewersmaybeordered

onlineatwww.jmposner.co.ukItisalsoagoodideatohaveageneroussupplyof

napkinsavailable.

2. Guestsshouldnever“doubledip”,placingafooditemthathasbeenbittenbackinto

thefondueow.Fooditemshouldonlybedippedinthefondueonce.

3. Cutalldippingitemsintobite-sizepiecessotheycaneasilybeplacedontheskewers.

4. Neverallowwatertocomeintocontactwithchocolateasitcanthickenandruinthe

chocolate.Thisincludeswater-basedavouringsandfoodcolourings.Useoilbased

productsinstead.

5. Keepchocolateinacool,dryplace.Donotfreezeorrefrigerateitasmoisturemay

adverselyaffectthechocolate.

6. Alwaysreducethetemperaturesettingfromthemeltingtemperaturetotheoperating

temperatureoncethechocolateiscompletelymeltedinthebasin.Failuretodoso

maycausethechocolatetoburn.

7. Donoaddmorethanthemaximumamountoffonduechocolatetothefountain

basin.Iftoomuchisadded,itwilloverowthebasinwhenthefountainisturnedoff.

8. Airisoftentrapped,inthecentrecolumnandatthebottomoftheTopHatwhenthe

fountainisinitiallyturnedon.Thiscancauseunevenchocolateow.Tocorrectthis,

simplyturnthefountainoff,wait15-30secondstoallowtheairtoescape,andturnit

again.Repeatuntilowimproves.Ifairpocketsarepresentatthebaseofthecrown,

takearubberspatulaandscrapearoundtheareatoreleasetheair.

9. IfyouarenotusingJMPosnerFountainChocolate,youwilllikelyneedtothinyour

chocolateaccordingtothedirectionsunder“CHOCOLATEPREPARATION”.Cocoa

buttermayalsobeused.

CLEANING THE FOUNTAIN

RECOMMENDED CLEANING SUPPLIES

• Foodhandlergloves

• Spatula(s)

• Ladle

• Largesponge

• Stainlesssteelpolish.

• Papertowelsandsoftcloth

• Largecontainerorsturdyplasticbag(s)forleftoverchocolate

• Washingupliquid

• Smallbrushortoothbrush

BEFORE CLEANING

Alwaysunplugthepowercordfromtheelectricaloutletbeforecleaningthefountain.

Neverpermittheelectricalcordtocomeintocontactwithwater.

Donotuseabrasivescouringpadsorpowderstocleanthestainlesssteelbasinorother

components.Doingsowillmarthenish.

TO CLEAN:

1. Wearingfoodhandlergloves,scrapeexcesschocolatefromthetophatandcupswith

aspatula.Removetophatandcupsandplacethemdirectlyinthesink.

2. Pulloutthecentrecolumn,scrapingtheexcesschocolateoffwithaspatulaorgloved

handasyougosothatitfallsbackintotheBasin.Placethecentrecolumninthesink.

3. Removetheauger,scrapingtheexcesschocolateoff.Placeitdirectlyinthesink.

4. Allremovablefountainpartsaredishwasher-safe.Theymayalsobehand-washed

withwarm,soapywaterandalargesponge.Useadegreasingagentwhenwashing

componentsinthesink.Makesurethechocolateisbrokenupbywarm,soapywater

beforeitgoesdownthedrain.Chocolatepoureddirectlydownthedrainmayharden

inthepipesanddamagethedrainsystem.

5. Twistofftheremovablebasinandpourtheleftoverchocolateintoabag-lined

containerforeasydisposal.Scrapetheremainingchocolateoutwithaspatula.Never

pourchocolatedirectlydownthedrain.

6. Cleanthebasinofthefountainbyhandwithwarm,soapywaterandalargesponge.

Carefullycleanaroundthecentrepininthebasin;ifnecessary,useasofttoothbrush

toremoveallchocolate.

7. Spraytheoutsideofthefountainbasewithstainlesssteelcleanerandpolishwithasoft

cloth.

TROUBLESHOOTING

CHOCOLATE DOES NOT FLOW PROPERLY:

1. Fountainisnotlevel:Thebaseofthefountainmustbelevelinorderforchocolate

toowproperly.Ifthefountainisowingheavilyononeside,raisethatsideofthe

fountainusingtheadjustablefeetuntilitowsevenly.

2. Airbubbles:Airisoftentrappedinsidethecentrecolumnwhenthefountainisinitially

turnedonorifthechocolatelevelinthebasinbecomestoolow.Thiscausesgapsin

thechocolateow.Toresolvethis,simplyturnthefountainoff,allowittositfor15-30

seconds,andturnitbackon.Repeatthisprocedureuntilthefountainisowingatfull

capacity.

3. Notenoughchocolate:Refertothe“FOUNTAINCAPACITY”tabletoensurethatyou

aremeetingtheminimumcapacityrequirement.

4. Chocolateistoothick:Chocolatewillnotowcorrectlyifitisatthewrong

temperature.Generally,forDarkchocolate,thetemperatureshouldbeincreased.

ForWhiteandMilkchocolate,thetemperatureshouldbedecreased.Pleasesee

“CHOCOLATEOPERATINGTEMPERATURES”forappropriatetemperatures.

5. Foodblockingfondueow:Turnthemotoroffanduseaspatulatocheckforfood

itemsthatmayhavebecomelodgedbetweenthebottomofthecentrecolumnand

thebasin.

6. Smallfoodparticlesinthefondue:Smallpiecesoffoodowinginthefonduemay

causegapsasthepiecesowoverthecups.Turnthemotoroffandtrytoremovethe

foodwithaspatulaorstrainer.

CHOCOLATE IS THICK AND LUMPY:

WhiteandMilkchocolateareespeciallysusceptibletooverheating.Whenoverheated,

chocolatethickensandbecomeslumpy.Tocorrectthis,stirsmallamountsofvegetable

oilorcocoabutterintothechocolateuntilitreachestheappropriateconsistency.

Chocolatemayalsobeplacedinablenderandmixedwiththethinningagents.Consult

“CHOCOLATEOPERATINGTEMPERATURES”toensureyouareusingtheappropriate

temperature.Toavoidburning,stirthechocolateoccasionallywithaspatula,scrapingit

fromthebottomofthebasinasyoustir.Chocolatewillalsobecomelumpyifithascome

intocontactwithwater.

THE FOUNTAIN WILL NOT HEAT PROPERLY:

1. Electricalproblem:Makesurethatthefountainispluggedintoaworkingelectrical

outletandthattheswitchisintheONorPREHEATposition.Ifyouhaveanother

appliancepluggedintothesameoutlet,thefountainmaynotbereceivingenough

electricity.

2. SensorFault:CheckthefountaindisplayifitsaysSF’PleasecallourJMPosner

CustomerServiceDepartmentforfurtherassistance.

3. Loosewiring:Unplugthefountain,turnitover,andremovetheprotectivebasenet.

Checktoseethatallofthewiresandcontactsarermlyinplace.

TROUBLESHOOTING (cont)

THE FOUNTAIN WILL NOT TURN ON:

1. Badelectricalconnection:Powermayhavebeeninterruptedbyanelectricalbreaker

beingtripped.Checkpowerisbeingreceivedbythefountain.

2. Fusehasblown:Replacethefuse.Themachinehas3fuses.1stfuseisinthepower

cord.2ndfuseisinthepowersocketonthedrumandthe3rdfuseisonthePCBboard

insidethedrum.YouwillneedaqualiedelectriciantoreplacethefuseinthePCB

board.

3. LowTemperature:CheckthefountaindisplayifitsaysLT,thismeansthetemperatureof

thefountainisnotenoughtostartthemotor.Waittillthefountaintemperaturetoraise

tothesetlimitandthenturnonthefountain.

THE FOUNTAIN MAKES A KNOCKING NOISE.

1. Uponstartingthefountain,themetalscrewmayknockforabout30secondsbefore

thechocolatehascompletelycoatedtheinsideoftheCentrecolumn.

2. Ifknockingiscomingfromthecentrecolumn:Whenthefountainstartsup,theauger

mayknockagainstthecentrecolumnmomentarilyuntilthechocolatehascoated

theinsidecentrecolumnwallsandauger.Alsochecktoseethatthecentrecolumnis

restingrmlyinthebasincollar.

3. Chocolateistoothick.IfyouareusingJMPosnerFondueChocolate,makesureyou

arerunningitatthecorrecttemperature.IfyouarenotusingJMPosnerchocolate,

youwillneedtothinwithoilorcocoabutter.

For any further troubleshooting questions or concerns, please contact

Jm Posner’s Customer Service Department at [email protected].

FREQUENTLY ASKED QUESTIONS

Q: are the fountain components dishwasher-safe?

A:Yes,allremovablefountaintiersetpartsandcomponentsmaybewashedina

dishwasher.HoweverpleasenoteDONOTwashthebowlintheDishwasherasthiswill

causedamage.

Q: What temperatures should the fountain be set to suit the different types of

chocolate?

A:Pleaseseethe“CHOCOLATEOPERATINGTEMPERATURE”table.

Q: Can leftover chocolate be re-used?

A:Yes,butforsanitationreasonsitisnotrecommended.

Q: Can Jm Posner Fondue Chocolate be ordered online?

A:Yes!Pleasevisitusonlineatwww.jmposner.co.ukforsimpleonlineorderingof

chocolateandaccessories.

Q: Can I use Chocolate other than Jm Posner Fondue Chocolate in the

fountain?

A:Yes,otherchocolatemaybeused,butitwillmostlikelyneedtobethinnedtothe

correctconsistencytoowthroughthefountain.Seeinstructionsunder“CHOCOLATE

PREPARATION”.

Q: Does the Jm Posner fountain temper chocolate?

A:No,butthechocolateitselfcanbetemperedusingstandardtemperingprocedures.

Q: Can fondues other than chocolate run through the fountain?

A: Absolutely!Anyfonduethatistheappropriateconsistencycanthroughthefountain.

Thisincludescaramel,cheese,andbarbecuesauce.Useathinningagentconsistentwith

thefondue’savour.

Q: How do I store my Jm Posner chocolate?

A:Chocolateshouldbestoredinacool,dryplace.Donotfreezeorrefrigerate

chocolateascondensationmayalterthechocolate’sconsistency.

Q: How much chocolate does the fountain hold?

A:Pleaseseethe“RECOMMENDEDCHOCOLATEAMOUNTS”.

Q: The chocolate is purchased in 2.5Kg or 10kg bags. How may people will

that serve?

A:10Kgofchocolatewillservearound200people.Buyaddingoneextrabagof2.5Kg

chocolateyoucanserveanextra200people(Basedonsingledippings)seeFountain

Capacitiesabove.

Q: Do I need to melt the chocolate before adding it to the fountain?

A:Dependingonhowmuchchocolateyouareadding,itmayneedtobepre-melted.

Pleasesee“ADDINGADDITIONALCHOCOLATETOTHEFOUNTAIN”.

Q: Does the fountain need to be serviced regularly?

A: Yes.Pleasesee“MAINTENANCE”Servicingisrequiredevery800hoursuseor1year.

Q: Where do I go for replacement parts?

A:PleasecontactJMPosneratinfo@jmposner.co.uk.

HEALTH AND SANITATION GUIDELINES

JMPosneriscommittedtohelpingitscustomersprovidethepublicwithahealthyand

sanitaryenvironmentinwhichtoenjoytheJMPosnerChocolateFountainattheirspecial

events.JMPosnerencouragesitscustomerstocomplywiththefollowingrecommended

HealthandSanitationGuidelines:

1. SanitaryUseoftheChocolateFountain:Ahealthyandsanitaryenvironmentmust

beensuredwitheachuseofthechocolatefountain.Atrainedattendantmust

accompanythechocolatefountainateveryevent.Theattendant’sresponsibilityis

tooperatethefountainandensurethateachguestattheeventfollowstheproper

Health&Safetyproceduresbelow:

2. EveryoneinvolvedinthehandlingandpreparationoffooditemsshouldbeFood

HandlerCertiedbythelocalhealthagency.TheattendantmustalsobeFood

HandlerCertied.

3. Theattendantshouldserveeachguestbydippingtherequestedfooditemintothe

owingchocolateandthenservingtheitemtotheguestonaplate.

4. Aseparateskeweristobeusedwitheachfooditem.

5. Fooditemsshouldneverbedoubleddippedinthechocolateaftercominginto

contactwithaguest’shandormouth.

6. Guestsshouldnevertouchthechocolatewiththeirhands,etc.

7. Guestsshouldneverintroduceanythingintothechocolateotherthanthatwhichhas

beenprovidedbythecaterer.

8. Leftoverchocolateremaininginthefountainattheendofeacheventshouldbe

disposedofandnotreused.

9. Cleanliness:AllJMPosnerChocolateFountaincomponentsaremadeofhigh

quality,304foodgradestainlesssteel.Anycomponentsthatcomeintocontact

withchocolatemustbecleanedthoroughlyaftereveryuse.Thecomponentsareall

dishwashersafe(excludingthebowlanddrum)andshouldrstbewashedwithwarm,

soapywateraftereachuse,withcaretoavoidgettingwateronorinsidethefountain

housing.Itisalsorecommendedthatasanitizingagentbeusedafterthefountain

componentshavebeenwashed.

INTERNATIONAL FIVE YEAR LIMITED

WARRANTY

Subjecttothelimitationsbelow,JMPosnerwarrantsthattheJMPosnerChocolate

Fountainyouhavepurchasedwillbefreefromdefectsinmaterialsandworkmanship

undernormalandproperuseandserviceandifproperlymaintained,willperformits

intendedfunctionforatleastaperiodofveyearsfromthedateofpurchase.Ifyou

arenotcompletelysatisedwiththequalityofthematerialsortheworkmanshipof

theFountainyoureceiveyoumayreturnitUNUSEDwithin21daysfromthedateyou

receivedtheFountainandwewillprovideareplacementFountain.

Thislimitedwarranty DOES NOTextendtothosepartsoftheFountainthataresubjectto

wearandtear.Componentswhicharegenerallysubjecttowearandtearandwhichare

notcoveredbythiswarrantymayincludebutarenotlimitedtobearingsandseals.The

motorhasatwoyearwarranty.Thislimitedwarrantyappliesonlytotheoriginalpurchaser

andisnottransferable.Useotherthannormalusageisnotcoveredunderthiswarranty.

Thelimitedwarrantyprovidedhereinisspecicallyfortheprovidingofreplacement

componentswhichhavebeendeterminedtohavebeendefectiveinmaterialsor

workmanshipduringtheveyearwarrantyperiodanddoesnotcoverthecostsoflabour

thatmaybeassociatedwiththerepairoftheFountain.Notwithstandingtheforegoing,

labourchargesarecoveredforaperiodofveyearsonlyiftheFountainisservicedwithin

theUnitedKingdom.Shouldareplacementcomponentbeneededbeforeendofthe

initialveyearperiod.ThePurchaserwillberesponsibleforallshippingcostsrequiredto

obtainWarrantyService.

ThisWarrantyisvoidandofnoforceoreffectiftheFountainpurchasedhasbeen

tamperedwith,repaired,disassembled,changed,altered,ormodiedbyyouorany

otherpersonswhohavenotbeenauthorizedinwritingbyJMPosnertomakesuchrepairs.

Thiswarrantyisalsovoidifavoltageconverterdeviceisunused.Excludedfromthis

warrantyaredamagesordefectswhichresultedfrom:Otherthannormalandproperuse,

normalwearandtear,abuse,damage,accident,impact,misuse,negligence,improper

maintenance,non-performanceofscheduleoperatormaintenanceitemsorstorage

contaminationanddeteriorationduetowaterorotherliquids,sand,insectinfestation,or

actsofGod.

InordertoensureoptimumperformanceofyourJMPosnerFountainitmustbeserviced

byanauthorizedservicecentreafterapproximately800hoursofoperationoroneyear

fromthedateofpurchase.Thisservicescheduleshouldbefollowedevery800hoursthe

fountainhasbeeninuse.ThisscheduledmaintenanceserviceIS NOT coveredbythe

warrantyandthereisachargeassociatedwiththisservice.Theservicewillincludethe

replacementofthosepartssubjecttonormalwearandtearthataredescribedabove.

Failuretoadheretothescheduledmaintenanceplanmayvoidthewarrantyonthe

motorshoulditbedamagedduetofailureoftheothercomponentsthathavebeen

wornthroughuse.

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