2. GoPro
  3. CineForm Studio

GoPro CineForm Studio Firmware Upgrade Manual

  • Hello! I am an AI chatbot trained to assist you with the GoPro CineForm Studio Firmware Upgrade Manual. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
  • What should I do before updating my GoPro devices?
    How do I register my Wi-Fi BacPac?
    How do I update my Wi-Fi BacPac?
    How do I update my Wi-Fi Remote?
    Can I configure my Wi-Fi BacPac?
    What should I do if my GoPro devices are not recognized in the Device Window?
Firmware Update for HD HERO2,
Wi-Fi BacPac™ and Wi-Fi Remote
BEFORE YOU GET STARTED:
• Make sure your HD HERO2, Wi-Fi BacPac™ and Wi-Fi Remote are fully charged before attempting Update process.
• Make sure your HD HERO2 has an SD card inserted (Format your SD card using your HD HERO2 camera, and take at
least one test photo or video before attempting the Update process).
• Remove any accesories (such as the LCD BacPac™ or Battery BacPac™) from your HD HERO2 camera.
• Make sure your GoPro CineForm Studio soware is up-to-date. http://cineform.com/downloads.aspx
• Make sure your computer has an active connection to the internet.
UPDATE YOUR HD HERO2:
1.) Without any BacPac™ accessories connected, power ON your HD HERO2 camera and
connect it to your computer via USB.
2.) Launch GoPro CineForm Studio application, and an Update
Available notice will appear.
3.) Press the ‘SHOW DETAILS’ button, and this will launch the
Device Window:
4.) Select your HD HERO2 camera from the list, and press
‘UPDATE’.
5.) Wait for the Update process to complete (camera may
beep and lights will ash), and when process completes you
may disconnect and power OFF your camera.
Note: Mac users may be required to follow additional steps to complete the Update process. Follow the steps
on screen.
REGISTER YOUR Wi-Fi BacPac™:
*.) Power ON your HD HERO2 camera and connect your Wi-Fi BacPac™ (with power ON) to
the back of your camera. At this point, you should also power ON your Wi-Fi Remote..
1.) With your Wi-Fi BacPac™ attached to your HD HERO2 camera, connect your Wi-Fi
BacPac™ to your computer via USB (make sure to connect thru the USB port on Wi-Fi
BacPac™, not the USB port on the HD HERO2 camera).
2.) If another Update Available notice appears, you should
press the ‘SHOW DETAILS’ button again to get back to the
Device Window.
3.) Select your Wi-Fi BacPac™ from the list in Device Win-
dow in GoPro CineForm Studio, and press ‘REGISTER’.
4.) Fill out and submit the Product Registration web form
you are directed to.
UPDATE YOUR Wi-Fi BacPac™:
1.) Back in the Device Window, the list should refresh and show an Update Available for
your Wi-Fi BacPac™.
2.) Select your Wi-Fi BacPac™ from the list and press ‘UPDATE’ if an update is available
(a press of the Refresh button may be required for Device Window to update and conrm
Product Registration is complete).
3.) Wait for Update process to complete. Up to date Version will be reected when Device
Window refreshes, and your Wi-Fi Remote should now show Update Available.
UPDATE YOUR Wi-Fi Remote:
1.) Aer Wi-Fi BacPac™ has been updated, your Wi-Fi Remote will show Connected
(may require a press of the Refresh button at this point while devices reconnect aer
Wi-Fi BacPac™ Update is completed). 2.) Select your Wi-Fi Remote from the list, and
press ‘UPDATE’ if an update is available.
3.) Wait for Update process to complete, which may take a few minutes. DO NOT un-
plug your Wi-Fi BacPac™ or power OFF your HD HERO2 camera during this process!
(NOTE: If your Wi-Fi Remote is plugged into power during this update process, you may
have to turn the device OFF for the Update process to complete).
4.) Up to date Version will be reected when Device Window refreshes.
(OPTIONAL) CONFIGURE YOUR WiFi BacPac™:
1.) Select your Wi-Fi BacPac™ from the list, and press ‘CONFIGURE’.
2.) Change the Name and Password (password must be at least 8 ASCII characters);
Press OK.
**We highly encourage you to change your password, as your Wi-Fi BacPac
™
is set to
the factory default password ‘goprohero’.
TROUBLESHOOTING TIPS:
• We recommend unplugging any extra peripheral devices that may be plugged into your computer (includ-
ing USB hubs and devices, external displays, or Thunderbolt devices) before attempting to update your GoPro
devices.
• If your GoPro devices are not recognized in the Device Window at any time, please try the following:
1.) Press the Refresh button at bottom le of Device Window.
2.) Unplug the device(s) and power cycle, then reconnect device(s) with power ON.
3.) Try connecting your device(s) to a dierent USB port on your computer.
4.) Try relaunching the GoPro CineForm Studio application, and/or relaunching the Device Window.
5.) (Windows Only) Make sure the device drivers have fully installed and the devices have been recognized by
your computer.
• Contact GoPro Support for additional information: http://gopro.com/support
/