COMSPHERE
6700 SERIES NETWORK
MANAGEMENT SYSTEM
REMOTE MONITOR FEATURE
USER’S GUIDE
Document No. 6700-A2-GB23-10
October 1998
Printed on recycled paper
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6700-A2-GB23-10
October 1998
Copyright 1998 Paradyne Corporation.
All rights reserved.
Printed in U.S.A.
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Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically
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reserves the right to revise this publication and to make changes from time to time in the contents hereof without
obligation of Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the information herein will be documented and issued as a new
release to this manual.
Warranty, Sales, and Service Information
Contact your local sales representative, service representative, or distributor directly for any help needed. For
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locations, or Paradyne worldwide office locations, use one of the following methods:
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Contents
About This Guide
Document Purpose and Intended Audience iii. . . . . . . . . . . . . . . . . . . . . . . . .
Document Summary iii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product-Related Documents iv. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction
What is the Remote Monitor Feature? 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feature List 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Installation and Setup
Getting Started 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prerequisites 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Prerequisites 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Prerequisites 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Procedure 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Network Configuration
Remote Monitor Network Configuration 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Status Servers 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Status Monitors 3-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index
Contents
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About This Guide
Document Purpose and Intended Audience
This guide describes how to install and use the COMSPHERE 6700 Series
Network Management System (NMS) Remote Monitor feature.
It is assumed that you have a basic understanding of modems and their
operation, are knowledgeable about data communications, and are familiar with
Windows terminology and conventions. You or your LAN administrator should
also have knowledge of TCP/IP.
Document Summary
Section Description
Chapter 1
Introduction.
Provides an overview of the Remote Monitor
feature.
Chapter 2
Installation and Setup.
Provides instructions for installing the
Remote Monitor feature.
Chapter 3
Network Configuration.
Describes procedures for changing
the status of servers.
Glossary Refer to
COMSPHERE 6700 Series Network Management
System User’s Guide,
Document Number 6700-A2-GY31.
Index Lists key terms, acronyms, concepts, and sections in
alphabetical order.
About This Guide
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Product-Related Documents
Document Number Document Title
3000-A2-GA31
COMSPHERE 3000 Series Carrier, Installation
Manual
3610-A2-GB46
COMSPHERE 3600 Series Data Service Units,
Models 3610 and 3611, User’s Guide
3610-A2-GB48
COMSPHERE 3600 Series Data Service Units,
Models 3610 and 3611, Time Division Multiplexer,
Multichannel Multipoint, and Digital Bridge Options
Supplement
3610-A2-GB49
COMSPHERE 3600 Series Data Service Units,
Models 3610 and 3611, Dial Backup Module Options
Supplement
3810-A2-GB30
COMSPHERE 3800 Series Modems, Models 3810,
3811, and 3820, User’s Guide
3910-A2-GN32
COMSPHERE 3900 Series Modems, Models 3910
and 3911, Point-to-Point/Multipoint, Installation and
Operation Manual
6700-A2-GB20
COMSPHERE 6700 Series Network Management
System SNMP Proxy Agent Feature User’s Guide
6700-A2-GB21
COMSPHERE 6700 Series Network Management
System Multiuser Feature User’s Guide
6700-A2-GB22
COMSPHERE 6700 Series Network Management
System Network Configuration Guide
6700-A2-GB41
COMSPHERE 6700 Series Network Management
System Security Manager Feature Supplement
6700-A2-GY31
COMSPHERE 6700 Series Network Management
System User’s Guide
Contact your sales or service representative to order additional product
documentation.
Paradyne documents are also available on the World Wide Web at:
http://www.paradyne.com
Select
Service & Support
→
Technical Manuals
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Introduction
1
What is the Remote Monitor Feature?
The COMSPHERE 6700 Series NMS Remote Monitor feature provides
innovative management support for the DSU, Dial, and APL family of modems in
a client/server environment.
The 6700 Remote Monitor feature provides the capability to monitor and perform
diagnostics from a client workstation on devices defined in other 6700 servers.
Prior to this feature, the client workstation could only be connected to one server
known as the Active Server.
The Remote Monitor feature provides the user with the ability to monitor Alerts,
Calls, and Security Events. Status Server device profiles can also be viewed.
Feature List
In addition to all the features of the 6700 Series NMS, the Remote Monitor
feature provides the following capabilities:
Platform/Network Performance Monitoring
Knowledge of more than one NMS server
User-selectable active NMS server
The interface between the client and the server is accomplished via a TCP/IP
communication stack. The NMS server manages network information.
Introduction
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Installation and Setup
2
Getting Started
This chapter provides procedures for the Remote Monitor feature installation.
Please check that your Remote Monitor feature package includes the following in
addition to this manual:
Remote Monitor server software on one or more 3 1/2″ disks
One Software Abstract
Prerequisites
Before you install the software, verify that you have met the recommended
hardware and software prerequisites.
Hardware Prerequisites
The following are the hardware requirements for installation of the Remote
Monitor feature server and client software:
486 Series, 66 MHz or higher PC (or compatible computer)
16 MB of RAM (32 MB of RAM is recommended)
Hard disk with 15 MB of free space and a minimum of 14 ms access time
Super VGA (800 x 600 resolution) or higher with 256 colors
Video accelerator card
Installation and Setup
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Software Prerequisites
You must have the following software installed before you install the Remote
Monitor feature on your 6700 NMS servers or clients:
H COMSPHERE 6700 Series Network Management System
— NMS 5.0.2 or higher with Windows 95 or Windows NT
— NMS 4.0.9 or higher with MS-DOS Release 3.3 or higher
H COMSPHERE 6700 Series NMS Multiuser Feature
H COMSPHERE 6700 Series NMS Network Configuration Feature
H Network interface:
— NDIS-compliant and NDIS driver, or
— Open Data-Link Interface (ODI) and ODI network adapter
(Ethernet, FDDI, token ring, etc.), or
— Additional serial port (PPP, SLIP, or CSLIP)
Installation Procedure
The Remote Monitor feature software must be installed on all 6700 NMS servers
and clients.
To install the Remote Monitor feature server or client software, start from the
Program Manager window.
NOTE:
NMS is designed to be the primary application program running on a
personal computer. If you use NMS with other applications, it is your
responsibility to ensure compatibility.
The following procedure refers to Drive A. Use the disk drive that is appropriate
for your PC.
" Procedure
1. Insert Disk #1 into Drive A.
2. From the Program Manager window, if you are running:
— Windows 3.1, choose Run from the File menu.
— Windows 95 or Windows NT, choose the Start button and then Run.
3. In the Command Line field, type A:\INSTALL.
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4. Choose OK. The Welcome window appears.
5. Choose Continue. The Product Information window appears.
6. Choose Yes. The Destination Directory window appears.
The Destination Directory window allows you to place the NMS software into
a specific directory. A single directory within a single partition is required.
Enter a subdirectory location or choose the default setting of C:\PCNMS.
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7. Choose Continue. The Confirmation window appears.
8. Choose Install to confirm the installation of the NMS software into the
specified directory. The Completion status window appears.
This window displays a bar indicating the percentage of completion for the
current installation. In addition, the names of the files being installed appear
above the bar until the installation is complete.
9. The Remote Monitor icon is created and the Installation Completed! window
appears.
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Network Configuration
3
Remote Monitor Network Configuration
The Remote Monitor network configuration feature allows the user to select the
Active Server, Inactive servers, and Status Only servers. This can only be
accomplished when the NMS is not active.
To access the Remote Monitor feature, double-click on the Network Configuration
icon in COMSPHERE 6700 NMS.
Network Configuration
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Changes to the status of a server can only be accomplished when the NMS is not
active.
Procedure
To change the status of a server:
1. From the WorkStation menu, select the Active Server menu item.
2. The Active Server window appears. Each server appears with a current
status of Active, InActive, or Status (Only).
The Status Only button toggles to Inactive when a Status Only or Active
Server is selected. Allowable server status changes are listed in the following
table.
If the Status is . . .
Then the server can be changed to . . .
Active Status Only using the Status Only button.
InActive Active using the OK button.
InActive Status Only using the Status Only button.
Status Only Active using the OK button.
Status Only InActive using the Inactive button.
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3. To change a server from Active or Inactive to Status Only:
— Select the appropriate server entry.
— Press the Status Only button.
To change a server from Inactive or Status Only to Active:
— Select the appropriate server entry.
— Press the OK button. The window closes.
To change a server from Status Only to InActive:
— Select the appropriate server entry.
— Press the InActive button.
NOTE:
Only one server can be connected and active with full features.
Network Configuration
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Remote Status Servers
Upon execution of the 6700 NMS, the Remote Status Servers task will be
executed and the window will be minimized. The window will provide the current
status of each:
H Remote Status Server’s monitor, and
H Remote Status Server’s connection.
If a monitor has been closed, the monitor can be opened either by:
H Receiving a status message from the server, or
H Selecting the entry from the Remote Status Monitors list and pressing the
Start Monitor button.
If a monitor is minimized and status information is received, the minimized icon
will flash until the user restores the minimized icon.
If a status server connection was shutdown, the connection can be reopened
after the server has been brought up.
" Procedure
To reopen a status server connection:
1. Bring up the server.
2. Select the entry from the Remote Status Connections list.
3. Press the Open Connection button.
After synchronization (up to 3 minutes) is accomplished, the remote status
monitor for the opened server will be executed.
Network Configuration
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Remote Status Monitors
The remote status monitor gives the user the ability to monitor Alerts, Call
Statistics, Events, and Device profiles from a Status Server. When a remote
status monitor is started, the name of the status server will be appended to the
window title. The user can view the various monitors by selecting the appropriate
monitor from the Monitors menu.
The Alert, Call Statistics, and Event monitors have the ability to perform various
types of Actions. When a device(s) is selected, the appropriate action is enabled.
The user can either Clear, Acknowledge, or Disconnect an alert, call, or event.
Each monitor can be sorted in various ways. The Sorts menu item will be enabled
after selecting a monitor. The current sorting selection will contain a check mark
() to the left of the sort item. In the following example, Device Name is the
current selection.
When a user selects a device from either the Alert monitor or the Devices
monitor, the appropriate test menu items will be enabled.
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Upon selection of a test, the same test window as described in the Device
Management function will be displayed with the selected device’s name in the
title. However, if a device contains multiple ports, the port selection drop down list
will be displayed within the test window, allowing the user to select the
appropriate port.
When a user selects a device from either the Alert monitor or the Devices
monitor, the appropriate command menu items will be enabled.
Upon selection of a command, the same command window as described in the
Device Management function will be displayed with the selected device’s name in
the title. However, if a device contains multiple ports and the command has the
ability to be performed on a port, the port selection dialog window will be
displayed, allowing the user to select the appropriate port.
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The window menu gives the user the ability to manage the current windows being
displayed.
If the menu item selected is . . .
Then all windows . . .
Cascade Will be displayed one on top of each other in a
stagger fashion.
Tile Will be displayed side by side.
Arrange Icons Minimized will be placed starting from the bottom left
to the top right.
Close All Windows Currently displayed will be closed.
Network Configuration
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