AUDIOSERVICE B M 7.4 User guide

Brand: AUDIOSERVICE

Model: B M 7.4

Type: User guide

This manual is also suitable for

User Guide

B M 7, B P 7

Contents

Welcome 4

Your hearing aids 5

Instrument type 5

Getting to know your hearing aids 6

Components and names 7

Controls 9

Hearing programs 10

Features 10

Batteries 11

Battery size and handling tips 11

Replacing batteries 12

Tamper-proof function (optional) 13

Daily use 15

Turning on and off 15

Standby mode 15

Inserting and removing the hearing aids 17

Adjusting the volume 19

Changing the hearing program 19

Further adjustments (optional) 20

Special listening situations 21

On the phone 21

Audio streaming 21

Audio streaming with iPhone 22

Audio streaming with Android phone 22

Bluetooth 22

Audio induction loops 23

Maintenance and care 24

Hearing aids 24

Earpieces and tubes 25

Professional maintenance 27

Further information 28

Safety information 28

Accessories 28

Explanation of symbols 28

Operating, transport and storage conditions 29

Troubleshooting 30

Country-specific information 32

Service and warranty 35

WELCOME

Thank you for choosing our hearing aids to accompany

you through everyday life. Like anything new, it may take

you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you understand the advantages and

greater quality of life your hearing aids offer.

To receive the most benefit from your hearing aids, it is

recommended that you wear them every day, all day. This

will help you get adjusted to them.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the safety

information to avoid damage or injury.

The device may not look exactly like the guiding

illustrations in these instructions. We reserve the right

to make any changes we consider necessary.

YOUR HEARING AIDS

This user guide describes optional features that your

hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Instrument type

Your hearing aids are BTE (Behind-The-Ear) models. A

tube delivers the sound from the hearing aid into the ear.

The instruments are not intended for children under the

age of 3years or persons with a developmental age of

under 3years.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

aids.

Your hearing aids feature Bluetooth®LowEnergy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio streaming with your

iPhone** and for some Android smartphones that support

Audio Streaming for Hearing Aids (ASHA).

Note, that Bluetooth is not available on all performance

levels.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use

of such marks by WS Audiology Denmark A/S of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of AppleInc., registered in the U.S. and

other countries.

Getting to know your hearing aids

It is recommended to familiarize yourself with your new

hearing aids. With the instruments in your hand try using

the controls and note their location on the instrument. This

will make it easier for you to feel and press the controls

while wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can ask your

Hearing Care Professional whether a remote control

or a smartphone app to control your instruments is

available.

Components and names

Your hearing aids are either attached to an earhook and

a custom-made earpiece or to a standard tube and a

standard earpiece.

➏

➍

➌

➎

➐

➏

➋

➊

➍

➌

➊ Earpiece

➋ Tube

➌ Microphone openings

➍ Rocker switch

➎ Earhook

➏ Battery compartment

(on/off switch)

➐ Side indication (red =

right, blue = left)

You can use standard earpieces together with a standard

tube or custom-made earpieces together with an earhook

and tube.

You can easily exchange the standard earpieces

and clean the standard tube. Read more in section

"Maintenance and care".

You can use the following standard ear pieces:

Standard earpieces Size

Sleeve 3.0 Vented/Closed/Power

Eartip 3.0 Open

Eartip 3.0 Tulip

You can easily exchange the standard ear pieces. Read

more in section "Maintenance and care".

Custom-made ear pieces

Earmold 3.0

Controls

With the rocker switch you can, for example, switch

hearing programs. The Hearing Care Professional has

programmed your desired functions to the rocker switch.

Rocker switch function L R

Press briefly:

Program up/down

Volume up/down

Tinnitus therapy signal level up/down

TV stream on/off

Press for about 2seconds:

Program up/down

Volume up/down

Tinnitus therapy signal level up/down

TV stream on/off

L=Left, R=Right

You can also use a remote control to change hearing

programs and adjust the volume of your hearing aids.

With our smartphone app you have even more control

options.

Hearing programs

Read more in section "Changing the hearing program".

Features

The tinnitus therapy signal generates a sound to

distract you from your tinnitus.

A telecoil is built into the instrument, so it can

connect with audio induction loops.

Read more in section "Audio induction loops".

BATTERIES

When the battery is low the sound becomes weaker or you

will hear an alert signal. The battery type will determine

how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 13

●Always use the correct battery size for your hearing

aids.

●Remove the batteries if you intend not to use the

hearing aids for several days.

●Always carry spare batteries.

●Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

Replacing batteries

Removing the battery:

►Open the battery compartment.

►Use the magnet stick to pull out the

battery. The magnet stick is available as

an accessory.

Inserting the battery:

►If the battery has a protective film, remove it

only when you are ready to use the battery.

►Insert the battery with the "+"symbol

facing up into the battery door

(refer to the picture).

Note: Do not place the battery directly

into the housing.

►Close the battery door carefully as it can

be damaged.

Push only in a straight angle and in the

area higlighted in the illustration. Do

not use force.

If you feel resistance, the battery is not

inserted correctly.

Tamper-proof function (optional)

Ask your Hearing Care Professional to enable the tamper-

proof function.

OFF position when not in use:

►The battery compartment can be easily opened by a

few millimeters to turn the hearing aid off.

To ensure that the hearing aid is safely stored in the

vicinity of small children, the battery door must be

opened to the OFF position when the hearing aid is

not in use.

Only open the battery compartment completely when

changing the battery.

How to open the battery compartment:

►Place a small cloth or tissue over the battery

compartment grip.

►Open the door with your

thumb as shown in the

illustration.

The force required to open the door is higher than for

the non-tamper-proof setting.

DAILY USE

To assure comfortable and easy use of your hearing aids

they are equipped with an onboard control element.

In addition, we offer an app for Android as well as

iPhones which makes handling your devices even easier.

Contact your Hearing Care Professional for downloading

and installing the smartphone app.

Turning on and off

You can turn your hearing aids on or off via the battery

compartment:

►Turning on: Close the battery compartment.

The default volume and hearing program are set.

►Turning off: Open the battery compartment to the first

catch.

When the power-on delay is activated,

the hearing aids turn on after a delay

of several seconds. During this time you

can insert the hearing aids into your ears

without experiencing unpleasant feedback whistling.

The "power-on delay" can be activated by your Hearing

Care Professional.

Standby mode

The standby mode mutes the hearing aids. They are not

turned off completely but still draw some power. Therefore,

we recommend to use standby mode only for a short

period of time.

How to switch to standby mode:

●via remote control

●via rocker switch.

Press and hold the rocker switch for several seconds.

Leaving the standby mode:

●The previously used volume and hearing program are

set.

●If you want to leave the standby mode but the remote

control is not at hand, turn your device off and on again

(by opening and closing the battery compartment). In

this case, the default volume and hearing program are

set.

Inserting and removing the hearing aids

Your hearing aids have been fine-tuned for your right and

left ear. Colored markers indicate the side:

●redmarker= rightear

●bluemarker= leftear

Inserting a hearing aid:

►Hold the tube close to the earpiece.

►Carefully push the earpiece into

the earcanal➊.

►Twist it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

earcanal.

►Lift the hearing aid and slide it over

the top of yourear➋.

➊

➋

●It may be helpful to insert the right hearing aid with

the right hand and the left hearing aid with the left

hand.

●If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

CAUTION

Risk of injury!

►Insert the ear piece carefully and not too deeply

into the ear.

The optional retention strand helps to securely retain the

earpiece in your ear. To position the retention strand:

►Bend the retention strand and position it

carefully into the bottom of the bowl of

your ear (refer to the picture).

Removing a hearing aid:

►Lift the hearing aid and slide it

over the top of yourear➊.

►Hold the tube close to the

earpiece and pull the earpiece

out carefully➋.

➊

➋

CAUTION

Risk of injury!

►In very rare cases the ear piece could remain in

your ear when removing the hearing aid. If this

happens, have the ear piece removed by a medical

professional.

Clean and dry your hearing aids after usage. Read more in

section "Maintenance and care".

Adjusting the volume

Your hearing aids automatically adjust the volume to the

listening situation.

►If you prefer manual volume adjustment, press the

upper part of the rocker switch to increase the volume

or press the lower part to decrease the volume.

Refer to section "Controls" for the setting of your rocker

switch.

An optional signal can indicate the volume change. Once

the maximum or minimum volume has been reached, you

may hear an optional signal tone.

Changing the hearing program

Depending on the listening situation, your hearing aids

automatically adjust their sound.

Your hearing aids may also have several hearing

programs which allow you to change the sound, if needed.

An optional signal tone can indicate the program change.

►To change the hearing program, press the rocker

switch briefly.

Refer to section "Controls" for the setting of the rocker

switch. Refer to section "Hearing programs" for a list of

your hearing programs.

The default volume is applied.

Further adjustments (optional)

You can also use the hearing aid controls to change other

features, for example, the level of the tinnitus therapy

signal.

Refer to section "Controls" for the setting of your controls.

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AUDIOSERVICE B M 7.4 User guide

Brand: AUDIOSERVICE

Model: B M 7.4

Type: User guide

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AUDIOSERVICE B M 7.4 User guide

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