SWITEL ESMART M2 User manual

eSmart M2

Mobile phone

Operating instructions

Basic Information

The SWITEL eSmart M2 is a Smartphone customized for special needs with an

Android 7.0 operating system. In addition to the “normal” options on a

Smartphone it offers a special user interface with large, clearly arranged menu

items, an especially large display, increased handset volume, and an emergency

call button.

In this manual only the specific features for operation in "SWITEL mode" are

described. This is kept deliberately simple. If you want to use more settings and

options, you can operate the unit in "Android" mode.

For information about the features of the operating system "Android 7.0" please

use the relevant sources on the Internet.

To change the operating system from the "SWITEL mode" to “Android mode“ open

“Settings“ -> “Advanced Settings" -> "Operating System". After the change, a

restart of the phone is necessary for proper function.

Hearing aid compatibility

This telephone is equipped with T Coil coupler making it compatible with

most popular hearing aids. Due to the wide range of hearing aids available

there is no guarantee that the telephone will function with all hearing aid

models. Please check your hearing aid immunity rating is higher than M2. This

rating can be provided by the manufacturer of your hearing aid. Instruments with

rating lower than M2 may not be compatible with this telephone. When using this

telephone press the ‘T’ button on your hearing aid to switch it to Telecoil mode,

this will link your hearing aid to the phone and will enable clearer sound without

background noises. Please check if your hearing aid is equipped with ‘T’ facility

and if it is automatic or manual. Hearing aids with high immunity rating equipped

with automatic T mode should be able to detect your phone automatically and

switch over to T position. Hearing aids with Manual T function would need manual

activation of this function on your hearing aids.

1
Table of content
Get to know your eSmart M2...................................................................4 
1 At a glance..................................................................................................................4 
2 Delivery Contents .....................................................................................................5 
3 Insert SIM Card(s), Memory Card and Battery..................................................5 
4 Charging the battery ................................................................................................7 
5 Battery status  ...........................................................................................................7 
6 Turning On/Off your Mobile Phone.........................................................................8 
7 First use ......................................................................................................................9 
Basic Operating Instructions  ...............................................................10 
1 General Information for Operating the Telephone ..........................................10 
2 Select/Open an Element .......................................................................................10 
3 Scrolling/Swiping....................................................................................................10 
4 Enlarge image..........................................................................................................10 
5 The screen................................................................................................................11 
6 Screen elements .....................................................................................................11 
7 Status bar/Quick access menu.............................................................................12 
8 Screen lock...............................................................................................................13 
9 The touch keys.........................................................................................................13 
10 The side keys/Emergency (SOS) key ..................................................................13 
11 Turning the screen..................................................................................................14 
12 Entering text ............................................................................................................15 
13 Connecting your mobile phone to a computer...................................................15 
Calling (Switel OS) .................................................................................16 
1 Entering the phone number by hand ...................................................................16 
2 Dialling from your contacts/calls list / Editing entries ....................................17 
3 Incoming calls.........................................................................................................17 
4 Initiate an Emergency Call  ..................................................................................18 

2
Contacts (Phonebook)............................................................................19 
1 Creating a new contact..........................................................................................19 
2 Editing contacts.......................................................................................................20 
3 Deleting contacts....................................................................................................20 
Quick dial................................................................................................21 
1 Storing quick dial ....................................................................................................21 
2 Using/deleting quick dial buttons ........................................................................21 
Calls list..................................................................................................22 
SMS/MMS................................................................................................23 
1 Writing and sending messages.............................................................................23 
2 Reading/deleting messages..................................................................................24 
SOS (Emergency call) ............................................................................25 
1 Sequence of an emergency call ...........................................................................25 
2 Cancelling the emergency call function.............................................................25 
3 Settings.....................................................................................................................26 
Settings ..................................................................................................28 
Bluetooth devices ..................................................................................29 
Camera ...................................................................................................30 
Apps ........................................................................................................31 
1 Creating an account ...............................................................................................31 
Updating the firmware...........................................................................31 

3
Appendix...........................................................................................................32 
Technical data .....................................................................................................................32 
Tips on the battery .............................................................................................................33 
Intended use  ......................................................................................................................33 
Areas of use ........................................................................................................................33 
Safety information .............................................................................................................33 
Power adapter plug............................................................................................................35 
Disposal ................................................................................................................................35 
Maintenance .......................................................................................................................35 
Declaration of Conformity ................................................................................................36 
Trademarks..........................................................................................................................36 
Guarantee ............................................................................................................................37 
Index ................................................................................................................38 
Service ..............................................................................................................41

4

1 Get to know your eSmart M2

1.1 At a glance

1 Radio (FM) key

2 Boost key (press whilst in a call)

3 Receiver

4 Front camera

5 Options touch key

6 Back touch key

7 Home touch key

8 Touch screen (Display)

9 On-Off key

Important: Before beginning please read the safety information on page

33.

1

2

3

4

56

7

8

9

11

12

13

14

15

16

10

10 Volume buttons +/-

11 Headset socket

12 Main camera

13 Flashlight / Flash LED

14 Emergency call (SOS) key

15 Speaker

16 Micro-USB socket

(Loading/PC Connection)

5

1.2 Delivery Contents

1 Mobile phone 1 Lithium Ion Battery

1 Battery charger 1 USB cable

1 Headset 1 additional back cover

1 Quick Start Guide

1.3 Insert SIM Card(s), Memory Card and Battery

• The phone must be powered off!

• Remove the back cover by sliding a fingernail in the small slot found on the

bottom side of the phone, and pulling the cover up.

Possible risk of swallowing small parts!

The SIM card can be removed. Small children could swallow it.

Please make sure that the SIM card is not bent or scratched.

Avoid contact with water, dirt, or electrical charges.

Your phone number is on the SIM card, and is not stored on the phone. If

you use the SIM card from your previous phone then you will keep your

phone number, because your telephone number is allocated to the SIM

card and is not stored on the phone.

6

• If a battery is inserted, remove it.

• Your phone offers two equivalent SIM card holders in different sizes (slot 1 for

standard SIM cards used in older mobile phones, and slot 2 for micro SIM

cards commonly used in smartphones). Depending on the format of your SIM

card, you can choose which SIM card holder you want to use. Insert the SIM

card(s) into the SIM card holder(s) with the gold contacts facing down as

shown in the sketch. Pay attention to the position of the bevelled corner.

In addition, the device supports the simultaneous operation of two SIM cards.

This enables you to use cards from two different networks and/or countries.

Before making an outgoing call, sending a text message or using data services

the phone will prompt you to decide and chose which SIM Card to use if you

are using two at that time (Switel OS: Settings -> Advanced settings -> SIM

cards / Android: Settings -> SIM cards).

NOTE: Both card slots (1=Standard SIM, 2=Micro SIM) support LTE (4G).

However, if you use two SIM cards at a time, the SIM card in slot 2 is limited to

UMTS/GSM (3G/2G).

SIM1

SD

SIM2

7

• You have the option to insert a micro SD card (max. 64 GB) to increase the

storage capacity. Slide the memory card, with the golden contacts facing down,

into the slot until it stops.

• Insert the battery. In doing so, the battery’s contacts will be on the left and

point up. Press lightly on the bottom end of the battery until it snaps into place

(as shown above).

• Place the back cover back onto the phone and press firmly all around the edges

until it snaps into place.

1.4 Charging the battery

• Ensure that the battery is correctly installed before charging. Do not remove

the battery while the phone is charging. The phone could be damaged as a

result.

• When first starting your phone charge the battery for at least 4 hours. Some

batteries only reach their full capacity after multiple complete

charging/discharging cycles.

• Insert the small plug of the charger into the mini USB charging socket,

ensuring the plug is inserted the correct way around. Do not use excessive

force when inserting the plug.

• Connect the charger. For safety reasons use only the charger delivered with

phone.

1.5 Battery status

The current battery charge status is indicated in the display.

When the battery charge is low, a corresponding warning message appears in the

display. Charge the battery.

When the battery charge drops below the minimum status, the phone switches off

automatically.

8

1.6 Turning On/Off your Mobile Phone

To turn on your phone hold the on/off button, top left, down until the display lights

up. Depending on the setting of your SIM card you may then be prompted to enter

your PIN.

Enter the SIM PIN and then click . The phone will log

onto the mobile phone network.

Note: The SIM-Code (the SIM card PIN), which you received

together with the SIM card, protects the SIM card from use

by unauthorized persons. The PIN2 code, which you will

receive together with certain SIM cards, is required for

access to certain services. If you enter the PIN, or PIN2,

incorrectly three times in a row you will be prompted to enter

the PUK or the PUK2 code. Please contact your mobile phone

company if you do not know these codes.

If you press down the On/Off button on your phone for approx. 2 seconds, when it

is turned on, the turn-off dialogue box will be displayed.

Make a selection by tapping the respective entry:

- Power off: turn off the phone

- Reboot: restart

- Screenshot: saving a screenshot to the gallery. You can

also make a screenshot by pressing and holding the

On/Off button and the Volume down button

simultaneously for approx 3 seconds.

- Airplane mode: Turn on/off airplane mode

By selecting (blue line) the symbols in the bottom line you

can choose between (from left to right) Silent, Vibrate and

Normal ring.

9

1.7 First use

When you turn on your phone for the first time, you will be guided by an assistant.

You’ll see a Welcome screen.

Choose the language you want and touch the arrow to continue.

Note: To complete the setup process, it’s best to have a Wi-Fi connection.

10

2 Basic Operating Instructions

2.1 General Information for Operating the Telephone

Your mobile phone is equipped with a touch screen which is used for the actual

operation of the phone.

The touch screen should not be scratched. Do not touch it with sharp objects and

do not let it come into contact with water. Do not touch the screen if the glass is

broken.

2.2 Select/Open an Element

• Click on the element to open it.

2.3 Scrolling/Swiping

• Slide your finger across the screen in the direction in which you

want to scroll.

2.4 Enlarge image

• In many applications (Website/Image, etc.) you can enlarge the

image by sliding your fingers apart. In order to shrink the image

again slide your fingers back together.

Alternatively, you can also tap 2x on an area to enlarge/reduce

the size.

11

2.5 The screen

The status bar at the top of edge of the screen shows the signal strength, current

statuses and the battery level. If applicable, other information are also displayed

here (illustration: Switel OS).

• By swiping to the left you will reach the individual menus.

• You can return to the start screen at any time by clicking the home key.

+ +

2.6 Screen elements

1 Status bar

2 Info area (date/time/weather - weather only when “Location“ is set to on and

available).

Tapping the alarm clock icon opens the alarm clock settings.

3 Quick dial: Tapping an icon if no contact is stored yet opens the contacts list to

select an entry. If a contact is already stored, tapping opens the selection to

call the contact, send a SMS or delete the corresponding assignment.

4 Quick access for phone functions, messages and camera.

5 Apps

- Browser (Chrome): accesses the internet.

- WhatsApp: opens WhatsApp.

- Music: playback of audio files, stored on your phone.

- Gmail: access to the email client.

- Google Playstore: access to Google Playstore.

- Clock: settings for the alarm clock.

5

4

3

2

1

5 5

5

12

- Gallery: display of pictures/fotos, stored on your phone.

- Calendar: program for managing appointments etc.

- Calculator: opens the calculator function.

- Settings: access to the most important settings. Tap “Advanced settings“ to

access the complete settings options on Android level. Note: go to “Advanced

settings“ -> “Operating System“ to switch from “Switel“ to “Android“

(Android -> Switel: “Settings“ -> “Operating system“). After switching the

phone should be restarted in order to proper function.

- SOS: settings for the SOS function.

- Maps: access to Google Maps.

- Apps: opens the directory with all apps, stored on the phone. If you

download apps from the playstore they will be stored in this directory.

- FM Radio: starts the radio function. On the very first start tap the magnifying

glass icon to perform a channel search. To shut down the radio function tap

the || icon.

- File Manager: management program for your files.

2.7 Status bar/Quick access menu

If you drag down the status bar, the system notifications of

your mobile device will be displayed. To call up the quick

access menu click on , in the top corner or drag down the

status bar once again.

In the quick access menu you can immediately enter

important settings without a lengthy search for the

corresponding menu item, i.e. WI-FI, Bluetooth, and turning

on/off Airplane mode, audio profiles, etc.

13

2.8 Screen lock

After a pre-set amount of time the screen will be locked in order to prevent

unintentional touch interaction with your screen and to save battery capacity.

Note: You can also lock the screen by quickly pressing the On/Off key.

If you wish to unlock the screen, press the on/off key briefly

in order to activate the display screen. Tap the lock symbol,

drag it upwards and then lift your finger.

If you drag the lock symbol to the left in the direction to the

phone receiver icon, the camera icon lights up and you can

take a photo directly.

If you drag the lock symbol to the right in the direction to the

camera icon, the phone receiver icon lights up and you can

directly start a call.

2.9 The touch keys

There are three touch keys located below the display.

Options: display of the corresponding available options

Home: back to the start screen

Back: goes back one “screen”.

2.10 The side keys/Emergency (SOS) key

On-Off key

Press and hold down the On-Off key to turn on or off the phone.

If the phone is on, press the On-Off key briefly to wake up the phone from sleep

mode.

14

The volume keys

- In standby mode: setting the volume for ringer and notfication tones. Below

the volume setting you find “All“, “Priority“ and “None“. This refers to the tone

signalling. “All“ means signalling of any event.

Tap on “Priority“ to set the kind of events to be signalled exclusively as well as

the time, you wish this restriction, e. g. you will not be disturbed for the next

hour.

Tap on “None“ to set the time for no signalling anything (mute mode). In this

case your phone will be muted even at an incoming call..

- Whilst in a call: setting of earpiece and loudspeaker volume.

Boost key

Whilst in a call, press the Boost key to activate or de activate the receiver Boost

volume. Receiver volume boost up to +40dB.

Caution: this mobile phone can produce very loud sounds. When the receiver

volume is set very high this image will be displayed in the status bar.

Radio (FM) key

Press to access the radio (FM) menu.

Emergency (SOS) key

Press and hold down the Emergency (SOS) key to start SOS emergency call. For

more information please see page 25.

2.11 Turning the screen

You can turn the screen in order to view a larger image when, for example, looking

at pictures, surfing the internet or writing an SMS/MMS. Please note that not all

applications support this function.

15

2.12 Entering text

An on-screen keyboard is displayed for entering your contacts (telephone book

entries), for writing an SMS/MMS or for entering a website address in your

internet browser. Click on the corresponding letters in order to write your text.

• With the key you can switch between upper and lower case letters (in order

to set it to “only upper case letters” hold the key down).

• To enter blank spaces press the key down.

• To enter a full stop click on (to the right of the space key). Hold this key

down for a moment in order to call up a table with special characters. Drag

your finger to the desired symbol and then lift it off of the screen. The symbol

will be entered.

• To enter a comma, click on (to the left of the space key). If you hold the key

down for a moment the entry options will be displayed (Input

languages/Android key settings).

• To delete characters and symbols, press .

• In order to move the cursor, click on the text and pull the mark to the desired

location using your finger.

• With the key you will switch the keyboard to numbers.

• Press to insert a line-feed.

2.13 Connecting your mobile phone to a computer

You can connect your mobile phone to a computer in order to transfer data back

and forth. When connecting both units using an USB cable you can select

connection mode and other options.

Note: During active USB connection some of the mobile phone’s functions, which

access the memory, (i.e. camera, media player, etc.) are not accessible.

16

3 Calling (Switel OS)

3.1 Entering the phone number by hand

Tap the icon.

The dialling keypad is displayed.

Enter the phone number and then tap the green phone icon.

The phone number will be dialled.

The key displays all the calls that you have received,

dialled, or missed.

The key opens your contacts. You can select from your

contacts.

During the call the duration of the call is displayed.

The key displays the dialling keypad again in the event

you would like to make an entry, i.e. for remote access to an

answering machine.

The key turns on the loudspeaker.

Tap the key in order to end the call.

17

3.2 Dialling from your contacts/calls list / Editing entries

Tap the icon.

Tap (Calls list) or (Contacts).

Tap an entry in the list to call directly.

or

Tap the icon on the right hand side of each entry to view the details.

Tap in the top right corner to edit the entry.

3.3 Incoming calls

An incoming call is indicated with the set ringtone (active

audio profile) and on the display screen. If the caller is

entered in your contact list the name and picture are also

displayed, and a special ringtone used. These options are only

accessible if the contact is stored on the mobile and not on

the SIM card.

Tap “ANSWER“ to take the call or “DISMISS“ to reject the

call.

18

3.4 Initiate an Emergency Call

Press the emergency call button for approx. 3 seconds. You will hear a siren and

the emergency call will be sent to the emergency number(s) specified.

The emergency call button also works when the screen lock is on.

For configuring the emergency call numbers and further settings refer to page 25.

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