HP Compaq TC1000 Series User manual

Category
Tablets
Type
User manual
Maintenance and Service
Guide
HP Compaq tc1100 Tablet PC
Document Part Number: 335572-004
October 2005
This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts, troubleshooting tablet PC problems, and performing
tablet PC disassembly procedures.
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. SD Logo is a trademark of its proprietor. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company
under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq tc1100 Tablet PC
Fourth Edition October 2005
First Edition February 2004
Document Part Number: 335572-004
Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 Tablet PC External Components. . . . . . . . . . . . . . . . 1–6
1.5 Keyboard Components . . . . . . . . . . . . . . . . . . . . . . 1–20
1.6 HP Tablet PC Docking Station Components . . . . . 1–24
1.7 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–28
2 Troubleshooting
2.1 Setup and Diagnostics Utilities . . . . . . . . . . . . . . . . . 2–1
Selecting Setup or HP Diagnostics . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6
2.2 Using HP Diagnostics for Windows . . . . . . . . . . . . . 2–8
Obtaining, Saving, or Printing
Configuration Information . . . . . . . . . . . . . . . . . . . . 2–8
Obtaining, Saving or Printing Diagnostic Test
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 HP Compaq Tablet PC System Major Components . 3–2
3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–8
3.4 Miscellaneous Plastics/Hardware Kit Components . 3–9
3.5 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
3.6 Optional HP Tablet PC Docking Station . . . . . . . . 3–11
3.7 HP Tablet PC Docking Station Components . . . . . 3–12
3.8 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
3.9 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–15
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Equipment . . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
Contents
Maintenance and Service Guide v
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
5.4 Real-Time Clock Battery . . . . . . . . . . . . . . . . . . . . 5–13
5.5 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.6 Display Panel Assembly . . . . . . . . . . . . . . . . . . . . . 5–17
5.7 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.8 Fan and Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.9 Optional HP Tablet PC Docking Station . . . . . . . . 5–38
vi Maintenance and Service Guide
Contents
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
D Display Component Recycling
Index
Maintenance and Service Guide 1–1
1
Product Description
Depending on model, the HP Compaq tc1100 Tablet PC offers a
1.1-GHz Intel® Pentium® M or 900-MHz Ultra Low Voltage
Intel Celeron® M processor with 512-KB cache, a 10.4-inch
color TFT XGA display, up to 2 GB of 333-MHz DDR SDRAM,
and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of
video DDR SDRAM.
The primary pointing device on the tablet PC is the tablet PC pen.
Handwriting recognition software is available in
Microsoft® Windows® XP Tablet PC Edition 2005, the
operating system installed on the tablet PC.
HP Compaq tc1100 Tablet PC
1–2 Maintenance and Service Guide
Product Description
The optional keyboard is slightly smaller than a full-size
notebook keyboard and it provides 101 data entry keys, cursor
control keys, and a pointing stick device.
The optional HP Tablet PC Docking Station (not shown) provides
access to a MultiBay and a variety of connectors.
HP Compaq tc1100 Tablet PC with Optional Keyboard
1.1 Features
1.2-, 1.1-, or 1.0-GHz Intel Pentium M processor
or
900- or 800-MHz Ultra Low Voltage Mobile Intel Celeron M
processor with 512-KB integrated cache, depending on
model
NVIDIA GeForce4 420 Go 4X AGP graphics controller with
32-MB SDRAM
1.0-GB, 768-MB, 512-MB, or 256-MB high-performance
DDR SDRAM, expandable to 2 GB, depending on model
Product Description
Maintenance and Service Guide 1–3
Microsoft Windows XP Tablet PC Edition 2005
10.4-inch XGA (1024 × 768) TFT display with over
16.7 million colors
Keyboard with pointing stick device
Integrated communication—one of the following:
Type III Mini PCI 56Kbps, v.90/high-speed 56K modem,
wireless LAN 802.11b, and 10/100 network interface card
(NIC)
Type III Mini PCI 56Kbps, v.90/high-speed 56K modem
and 10/100 network interface card (NIC)
Integrated Bluetooth® on select models only
One Type III PC Card slot with support for both 32-bit
(CardBus) and 16-bit PC Cards
One Secure Digital (SD) Memory Card slot
External 65 W AC adapter with power cord
Six-cell, 11.1 V, 3.6-Ah Li-Ion battery pack
80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by
tablet PC model
Support for the following drives through the MultiBay
(with optional External MultiBay or docking station):
1.44-MB diskette drive
24X Max CD-ROM drive
8X Max CD-RW drive
8X Max DVD-ROM drive
8X Max DVD/CD-RW Combo Drive
80-, 60-, 40-, or 30-GB hard drive
1–4 Maintenance and Service Guide
Product Description
Support for the following connectors on the tablet PC:
RJ-45 (network)
RJ-11 (modem)
Universal Serial Bus
External monitor
AC power
Stereo audio-out (headphone)
Mono microphone
External MultiBay
Keyboard
Docking station
Support for the following connectors on the optional
Docking Station:
External MultiBay
RJ-45 (network)
USB
External monitor
AC power
Stereo audio-out (headphone)
Product Description
Maintenance and Service Guide 1–5
1.2 Clearing a Password
If the tablet PC has an unknown setup or power-on password,
follow these steps to clear the password. These steps do not clear
the drivelock password.
1. Remove the battery pack and Mini PCI communications
memory module slot cover. Refer to Section 5.3, “Preparing
the Tablet PC for Disassembly, for more information.
2. Remove the RTC battery (refer to Section 5.4, “Real-Time
Clock Battery”).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the tablet PC.
Do not reinsert the battery pack at this time.
5. Connect AC power to the tablet PC.
6. Turn on the tablet PC.
All setup and power-on passwords have been cleared.
1.3 Power Management
The tablet PC comes with power management features that
extend battery operating time and conserve power. The tablet PC
supports the following power management features:
Standby
Hibernation
User customization of settings
Smart battery that provides an accurate battery power gauge
Battery calibration
Power/standby button
Advanced Configuration and Power Interface (ACPI)
compliance
1–6 Maintenance and Service Guide
Product Description
1.4 Tablet PC External Components
The external components on the front of the tablet PC are shown
in the following illustration and described in Table 1-1.
Front Components
Product Description
Maintenance and Service Guide 1–7
Table 1-1
Front Components
Item Component Function
1 Wireless light Off: No wireless device is active.
On: Wireless functionality is enabled.
Flashing: Wireless functionality is enabled,
but is not connected to a network or is not
properly configured.
2 Battery light On: A battery pack is charging.
Flashing: A battery pack that is the only
available power source has reached a
low-battery condition.
3 AC adapter light On: AC power is being supplied through
the AC adapter.
4 Tablet PC Input Panel
launch button
When Windows is running, opens the
Microsoft Tablet PC Input Panel application,
which includes a handwriting pad and an
on-screen keyboard. While using the
on-screen keyboard:
To enter the ctrl+alt+delete
command,
press the button on the tablet PC with the
pen tip or a small object such as the end
of a paper clip.
To switch the top row of keys between
number keys and function keys, tap Func
on the on-screen keyboard.
5 Journal launch button When Windows is running, opens and closes
the Microsoft Journal application, which
supports handwriting.
6 Rotate button Switches the image between landscape and
portrait orientation.
7 Microphone Inputs monaural sound.
1–8 Maintenance and Service Guide
Product Description
The external components on the top side of the tablet PC are
shown in the following illustration and described in Table 1-2.
Top Components
Table 1-2
Top Components
Item Component Function
1 USB port* Connects an optional USB 2.0 - or - 1.1
compliant device.
2 PC Card eject button Ejects an optional PC Card from the
PC Card slot.
3 PC Card slot Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
*If an optional External MultiBay is connected to the USB port, the External
MultiBay must also be connected to external power. If an External MultiBay is
connected to the External MultiBay connector, it is not necessary to connect the
External MultiBay to external power.
Product Description
Maintenance and Service Guide 1–9
4 Pen holder (shown with
pen 5 inserted)
Secures the pen to the tablet PC.
5 Pen Interacts with the tablet PC whenever the tip
is within 0.5 inch of or contacts the screen.
6 Tablet PC tether eyelet Used with the tether eyelet on the pen,
enables you to tether the pen to the
tablet PC.
7 SD Card slot Supports an optional SD Card.
8 External MultiBay
connector*
Connects and provides power for an optional
USB 1.1 or USB 2.0 device.
9 RJ-11 (modem) jack Connects a modem cable.
10 RJ-45 (network) jack Connects an Ethernet network cable.
11 LAN connection lights (2) Both lights off: The tablet PC is not
connected to a LAN.
Both lights on: The tablet PC is connected
to a LAN with a 100-Mbps link.
Green light on and yellow light off: The
tablet PC is connected to a LAN with a
10-Mbps link.
Green light flashing: Information is being
transmitted through the LAN.
12 External monitor port Connects an optional external monitor or
projector.
13 AC power connector Connects an AC adapter cable, aircraft
power adapter, or automobile power
charger/adapter.
*If an optional External MultiBay is connected to the USB port, the External
MultiBay must also be connected to external power. If an External MultiBay is
connected to the External MultiBay connector, it is not necessary to connect the
External MultiBay to external power.
Table 1-2
Top Components
(Continued)
Item Component Function
1–10 Maintenance and Service Guide
Product Description
The external components on the left side of the tablet PC are
shown in the following illustration and described in Table 1-3.
Left-Side Components
Table 1-3
Left-Side Components
Item Component Function
1 Security cable slot Attaches an optional security cable to the
tablet PC.
Ä
Security solutions are designed to act
as deterrents These deterrents may
not prevent a product from being
mishandled or stolen.
2 Screen protector
slots (2)
Secure the optional screen protector when
it is attached to the tablet PC.
Product Description
Maintenance and Service Guide 1–11
3 Air vent Allows airflow to cool internal components.
Å
WARNING: To avoid potential
discomfort or burns, do not block the
air vents or use the tablet PC on your
lap for extended periods. This tablet
PC is designed to run demanding
applications at full power. As a result
of increased power consumption, it is
normal for the tablet PC to feel warm
or hot when used continuously. The
tablet PC complies with the
user-accessible surface temperature
limits defined by the International
Standard for Safety of Information
Technology Equipment (IEC 60950).
4 Universal alignment
slots (2)
Secure the portfolio, the optional screen
protector, or an optional attachment, such as
a tablet PC keyboard, to the tablet PC.
5 Keyboard connector Connects an optional tablet PC keyboard
to the tablet PC.
6 Alignment key slot Accepts an alignment key to safeguard
attachment procedures. For example,
matching the alignment key on an optional
tablet PC keyboard to the alignment key slot
helps you to correctly orient the tablet PC to
the keyboard as you connect them.
Table 1-3
Left-Side Components
(Continued)
Item Component Function
1–12 Maintenance and Service Guide
Product Description
The external components on the right side of the tablet PC are
shown in the following illustration and described in Table 1-4.
Right-Side Components
Table 1-4
Left-Side Components
Item Component Function
1 Jog dial Functions like the enter key and the up and
down arrow keys on a standard keyboard.
Press inward to enter a command.
Rotate upward to scroll upward.
Rotate downward to scroll downward.
Product Description
Maintenance and Service Guide 1–13
Table 1-4
Left-Side Components
(Continued)
Item Component Function
2 esc button While the tablet PC is
Starting up and a flashing pointer is
displayed on the screen, opens the Setup
utility.
In Windows, functions like the esc key on a
standard keyboard.
3 Windows security button When pressed with the pen tip or a small
object such as the end of a paper clip
when Windows is open, enters the
ctrl+alt+delete command.
when the Setup utility is open, enters the
reset command.
4 tab button When Windows is running, functions like the
tab key on a standard keyboard.
5 Q menu button When Windows is running, opens or closes
the Q Menu.
6 E-mail launch button When Windows is running:
Before your Internet or network service is
set up, opens the operating system
Internet connection wizard.
After your Internet or network service is
set up, opens your default e-mail
application.
1–14 Maintenance and Service Guide
Product Description
Table 1-4
Left-Side Components
(Continued)
Item Component Function
7 Power/standby switch When the tablet PC is:
Off, press to turn on the tablet PC.
On, slide and release to initiate standby.
In standby, slide and release to resume
from standby.
In hibernation, slide and release to restore
from hibernation.
If the system has stopped responding and
Windows shutdown procedures cannot be
used, slide and hold for 4 seconds to turn off
the tablet PC.
8 Power/standby light On: tablet PC is on.
Flashing: tablet PC is in standby.
Off: tablet PC is off or in hibernation.
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HP Compaq TC1000 Series User manual

Category
Tablets
Type
User manual

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