Radio Shack 43-927 Owner's manual

Brand: Radio Shack

Model: 43-927

Category: Telephones

Type: Owner's manual

This manual is also suitable for

CID-927

Radio Shack 43-927 is a fashion Caller ID phone with 64-memory caller ID. It shows the caller’s telephone number (and name, if available in your area) and the date and time of each call. With its priority memory dialing, you can store three priority memory numbers and call them with the touch of a button. It also has a 3-line liquid crystal display, contrast control, redial, flash, adjustable ringer volume, tone/pulse dialing, new call counter, hearing-aid compatibility, review scrolling, and a delete button to erase call records one at a time or all at once.

Cat. No. 43-927

OWNER’S MANUAL

CID-927

Please read before using this equipment.

Fashion Caller ID Phone

with 64-Memory Caller ID

43-927.fm Page 1 Thursday, June 24, 1999 9:36 AM

FEATURES

Your RadioShack CID-927 Fashion Call-

er ID Phone is a telephone that also

shows the caller’s telephone number

(and name, if available in your area) and

the date and time of each call, as provid-

ed by your local telephone company to

Caller ID service subscribers.

Your CID-927 has these features:

Caller ID Memory

— stores up to 64

Caller ID records.

Priority Memory Dialing

— lets you

store three priority memory numbers

and call them with the touch of a button.

3-Line Liquid Crystal Display

— lets

you view an entire caller ID record on

one screen.

New Call Counter

— shows the number

of new calls you have received.

Review Scrolling

— lets you easily

scroll through all records in Caller ID

memory.

DELETE Button

— lets you erase call

records one at a time or all at once.

Trilingual Caller ID Messages

— dis-

plays in English, Spanish, or French.

Message Waiting

— lets you know that

you have received a voice mail message

(if you subscribe to a message service

from your local phone company).

Contrast Control

— lets you adjust the

display’s contrast to match your prefer-

ence.

Redial

— lets you quickly redial the last

number dialed.

Flash

— sends an electronic switch-

hook signal for use with special phone

services, such as Call Waiting.

Adjustable Ringer Volume

— lets you

set the ringer’s volume to low, high, or

off.

Tone/Pulse Dialing

— lets you use ei-

ther type of service, and easily switch

from pulse to tone dialing for special ser-

vices (such as bank-by-phone).

Hearing-Aid Compatible

— lets you

use the telephone with hearing aids that

have a T (telephone) switch.

This phone has been tested and found

to comply with all applicable UL and

FCC standards.

1999 Tandy Corporation.

RadioShack is a registered trademark used by Tandy Corporation.

43-927.fm Page 2 Thursday, June 24, 1999 9:36 AM

IMPORTANT CALLER ID

INFORMATION

To use the CID-927’s Caller ID feature,

you must be in an area where Caller ID

service is available and you must sub-

scribe to the service.

Where Caller ID is offered, one or more

of the following options are generally

available:

• caller’s number only

• caller’s name only

• caller’s name and number

READ THIS BEFORE

INSTALLATION

We have designed your CID-927 to con-

form to federal regulations, and you can

connect it to most telephone lines. How-

ever, each telephone (and each device,

such as an answering machine) that you

connect to the telephone line draws

power from the telephone line. We refer

to this power draw as the device’s ringer

equivalence number, or REN. The REN

is on the bottom of your telephone.

If you use more than one telephone or

other device on the line, add up all the

RENs. If the total is more than five, your

telephones might not ring. In rural areas,

a total REN of three might impair ringer

operation. If ringer operation is impaired,

remove one of the devices from the line.

FCC STATEMENT

Your CID-927 complies with Part 68 of

FCC Rules

. You must, upon request,

provide the FCC registration number

and REN to your telephone company.

Both numbers are on the bottom of the

CID-927.

Note:

You must not connect your CID-

927 to:

• coin-operated systems

• party-line systems

• most electronic key phone systems

WARNING

To reduce the risk of fire or shock

hazard, do not expose this product to rain or

moisture.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION

: TO REDUCE THE RISK OF

ELECTRIC SHOCK, DO NOT REMOVE

COVER OR BACK. NO USER-SERVICE-

ABLE PARTS INSIDE. REFER SERVICING

TO QUALIFIED PERSONNEL.

This symbol is intended to alert

you to the presence of uninsu-

lated dangerous voltage within

the product’s enclosure that might

be of sufficient magnitude to con-

stitute a risk of electric shock. Do

not open the product’s case.

This symbol is intended to inform

you that important operating and

maintenance instructions are

included in the literature accom-

panying this product.

43-927.fm Page 3 Thursday, June 24, 1999 9:36 AM

The CID-927 also complies with the lim-

its for a Class B device as specified in

Part 15 of

FCC Rules

. These limits pro-

vide reasonable protection against ra-

dio and TV interference in a residential

area. However, your telephone might

cause TV or radio interference even

when it is operating properly. To elimi-

nate interference, you can try one or

more of the following corrective mea-

sures.

• Reorient or relocate the TV’s receiv-

ing antenna.

• Increase the distance between the

telephone and the radio and TV.

Consult your local RadioShack store if

the problem still exists.

43-927.fm Page 4 Thursday, June 24, 1999 9:36 AM

CONTENTS

Preparation .............................................................................................................. 6

Installing Batteries............................................................................................... 6

Connecting the Phone ........................................................................................ 7

Connecting the Handset ..................................................................................... 7

Setting the Dialing Mode .................................................................................... 7

Setting the Ringer’s Volume ............................................................................... 7

Setting the Display Language ............................................................................ 8

Setting the Date and Time .................................................................................. 8

Adjusting the Display Contrast ........................................................................... 8

Phone Operation ..................................................................................................... 9

Using Redial ....................................................................................................... 9

Using Flash ........................................................................................................ 9

Using Tone Services on a Pulse Line ................................................................. 9

Storing and Dialing Priority Numbers ................................................................. 9

Testing Stored Emergency Numbers ......................................................... 10

Chain-Dialing ............................................................................................. 10

Using the Index Card ........................................................................................ 10

Caller ID Operation ............................................................................................... 11

Caller ID Messages .......................................................................................... 11

Reviewing Caller ID Records ............................................................................ 12

Deleting Caller ID Records ............................................................................... 12

Troubleshooting .................................................................................................... 13

Care and Maintenance .......................................................................................... 14

The FCC Wants You to Know ........................................................................... 15

Lightning ........................................................................................................... 15

43-927.fm Page 5 Thursday, June 24, 1999 9:36 AM

PREPARATION

INSTALLING BATTERIES

Your CID-927 requires four AAA batter-

ies (not supplied) to store and display

Caller ID records. For the best perfor-

mance, we recommend alkaline batter-

ies, available at your local RadioShack

store.

Cautions:

• Use only fresh batteries of the

required size and recommended

type.

• Do not mix old and new batteries,

different types of batteries (stan-

dard, alkaline, or rechargeable), or

rechargeable batteries of different

capacities.

Follow these steps to install batteries.

Note:

When replacing the batteries, in-

stall the new ones within 2 minutes, or

the CID-927’s date and time will be lost.

(The Caller ID information, however,

stays stored in the CID-927’s memory.)

1. Use a Phillips screwdriver to remove

the screw on the battery compart-

ment cover.

2. Press in the tab on the battery com-

partment cover and lift off the cover.

3. Put the batteries in the compartment

as indicated by the polarity symbols

(+ and –) marked inside.

4. Replace the cover and secure it with

the screw.

Once you install the batteries,

12:00AM 1/01 appears.

The telephone company sends the cor-

rect time with each incoming call, so the

correct date and time are automatically

set when the CID-927 receives its first

call.

When flashes in the upper right corner

of the display or the display dims, re-

place batteries.

Cautions:

• Always remove old or weak batter-

ies. Batteries can leak chemicals

that can destroy electronic parts.

• Dispose of old batteries promptly

and properly. Do not burn or bury

them.

43-927.fm Page 6 Thursday, June 24, 1999 9:36 AM

CONNECTING THE

PHONE

Plug one end of the supplied modular

cord into the jack on the back of the

CID-927. Then plug the other end of the

cord into the modular phone line jack.

CONNECTING THE

HANDSET

Plug one end of

the supplied coiled

modular cord into

the jack on the left

side of the phone

and the other end

into the jack on the

handset. Then

place the handset

on the base.

SETTING THE DIALING

MODE

Set TONE/PULSE on the back of the

base for the type of service you have. If

you are not sure which type you have,

do this test.

1. Be sure

TONE/PULSE is set to TONE.

2. Lift the handset and listen for the

dial tone.

3. Press any number except

Note:

If your phone system requires that

you enter an access code (

9, for exam-

ple) before you dial an outside number,

do not press that number.

If the dial tone stops, you have touch-

tone service. Leave

TONE/PULSE set to

TONE.

If the dial tone continues, you have

pulse service. Set

TONE/PULSE to

PULSE.

SETTING THE RINGER’S

VOLUME

Set RINGER OFF/LO/HI on the back of

the base to

LO for a normal ringer vol-

ume, or

HI for a louder ring.

TONE/PULSE

RINGER OFF/LO/HI

43-927.fm Page 7 Thursday, June 24, 1999 9:36 AM

If you do not want the ringer to sound,

set

RINGER OFF/LO/HI to OFF. With the

ringer off, you can still make calls (and

answer calls if you hear another phone

on the same line ringing).

SETTING THE DISPLAY

LANGUAGE

The CID-927 is preset to show Caller ID

messages in English. Follow these

steps to change the language to French

or Spanish.

Note:

If you do not finish a step within

20 seconds and the phone exits setup,

or if you make a mistake, start again at

Step 1.

1. Press

STORE. PROGRAM MODE

appears.

2. Press

REVIEW . SET LANGUAGE

then 1=EN 2=SP 3=FR appears.

3. Press:

•

1 to select English

•

2 to select Spanish

•

3 to select French

The CID-927 beeps once, then the cur-

rent time display returns.

SETTING THE DATE AND

TIME

Your phone company sends the date

and time with each incoming call if you

subscribe to Caller ID service. Or, follow

these steps to set the date and time.

Note:

If you make a mistake, simply

start again at Step 1.

1. Press

STORE. PROGRAM MODE

appears.

2. Press

REVIEW . -:- -/- - with

the date cursor flashing and

SET

DATE

appear.

3. Enter the desired date using number

keys.

SET TIME appears and the

hour cursor flashes.

4. Enter the desired time.

=AM

#=PM

appears.

5. Press to select AM or # to select

PM. The phone beeps and the set

time display returns.

ADJUSTING THE DISPLAY

CONTRAST

Repeatedly press CONTRAST on the

back of the phone to adjust the display

contrast. The CID-927 beeps once then

the current time display returns.

STORE

CONTRAST

43-927.fm Page 8 Thursday, June 24, 1999 9:36 AM

PHONE OPERATION

USING REDIAL

The redial memory holds up to 32 digits,

so it can store both long-distance and lo-

cal numbers. To redial the last number,

lift the handset then press

REDIAL.

Notes:

• The redial memory only stores the

last 32 digits of any number dialed.

• The redial memory does not store a

flash entry but stores any digits you

press after

FLASH (see “Using

Flash”).

USING FLASH

FLASH performs the electronic equiva-

lent of a switchhook operation for spe-

cial services, such as Call Waiting.

For example, if you have Call Waiting,

press

FLASH to answer an incoming call

without disconnecting the current call.

Press

FLASH again to return to the first

call.

Note:

If you do not have any special

phone services, pressing

FLASH might

disconnect the current call.

USING TONE SERVICES

ON A PULSE LINE

Some special services, such as bank-

by-phone, require tone signals. If you

have pulse service, follow these steps to

use those special services.

1. Be sure

TONE/PULSE is set to

PULSE.

2. Call the service.

3. When the service answers, press

. Any additional numbers you dial

are sent as tone signals.

STORING AND DIALING

PRIORITY NUMBERS

You can store emergency phone num-

bers or the phone numbers you call

most frequently in the three priority

memory locations for one-touch dialing.

Each memory location can store up to

16 digits.

REDIAL

FLASH

43-927.fm Page 9 Thursday, June 24, 1999 9:36 AM

Notes:

• You will hear a dial tone during most

steps of this procedure. The phone

does not actually dial the number as

you store it, but you might also hear

a busy tone or recorded operator’s

voice after a few seconds. This is

normal.

• If you do not complete a step within

15 seconds, you must start over

from Step 2.

1. Press

STORE. PROGRAM MODE

appears.

2. Enter the phone number you want to

store.

Note:

If you make a mistake, hold

down the switchhook for a few sec-

onds, then release it and start over

at Step 2.

3. Press

M1, M2, or M3 to store the pri-

ority number.

Without hanging up, repeat Steps

2–4 to store other numbers. Hang

up the handset when you are fin-

ished.

To dial a priority memory number, lift the

handset and press

M1, M2, or M3.

Testing Stored Emergency

Numbers

If you want to test a stored emergency

number (police department, fire depart-

ment, ambulance), make the test call

during the late evening or early morning

hours to avoid peak demand periods.

Remain on the line to explain the reason

for your call.

Chain-Dialing

For quick recall of numbers for special

services (such as alternate long-dis-

tance or bank-by-phone), you can store

each group of numbers in its own mem-

ory location.

When calling special services, dial the

service’s main number first. At the ap-

propriate place in the call, dial the mem-

ory number for the additional numbers

you want to send.

USING THE INDEX CARD

The index card on the bottom of the

handset provides a convenient place for

you to record names and phone num-

bers for easy reference. Remove the

plastic cover with a small, pointed ob-

ject, such as a straightened paper clip.

Write the names and numbers (in pencil

in case you want to change them later),

then replace the cover.

43-927.fm Page 10 Thursday, June 24, 1999 9:36 AM

CALLER ID OPERATION

If you subscribe to Caller ID service from

your phone company, the phone compa-

ny sends information about the call (as

well as the time and date) between the

first and second rings of every call you

receive. The CID-927 displays this call

information and updates the phone’s

built-in clock. The CID-927 can also

show other information about the call.

See “Caller ID Messages.”

The NEW CALL indicator flashes during

an incoming call, and

NEW CALL ap-

pears on the display. The Caller ID

record appears for about 20 seconds,

then the Caller ID and new Caller ID

record totals appear.

If you subscribe to your phone compa-

ny’s message waiting service, the CID-

927 tells you when you have a message

waiting. appears and remains un-

til you retrieve the message.

If your phone company sends informa-

tion indicating that the incoming call is

long distance, appears.

CALLER ID MESSAGES

MSG

WAIT

Display

Description (English/

French/Spanish)

NO CALLS

AUCUN

APPELS

NO LLAMADAS

Appears when there

are no call records in

the CID-927’s memory

when you press a

REVIEW

key.

-OUT OF

AREA-

-HORS ZONE-

-FUERA DE

AREA-

Appears when the

caller is not within a

Caller ID service area.

No caller information

appears.

-END OF

LIST-

-FIN DE

LIST-

-FIN DE

LISTA-

Appears when you

reach the end of your

call records.

-ERROR-

-ERREUR-

-ERROR-

Appears when the

Caller ID information

was garbled, or when

there was an error dur-

ing the transmission of

Caller ID information. A

appears where the

data is lost.

-PRIVATE

CALL-

APPEL

PERSONNEL

LLAMADA

PRIVADA

Appears when the

caller has blocked the

Caller ID information

from being sent.

43-927.fm Page 11 Thursday, June 24, 1999 9:36 AM

REVIEWING CALLER ID

RECORDS

Each time you receive a call, your CID-

927 stores a Caller ID record that you

can review later. A Caller ID record in-

cludes:

• call number (in the order the call is

received)

• time and date of the call

• caller’s telephone number

• caller’s name (if available)

Repeatedly press

REVIEW or to

see Caller ID records.

END OF LIST appears after the first

or last record as you scroll through the

list.

Notes:

• The display shows up to 10 digits of

a phone number. If an incoming

phone number is longer, the display

shows only the last 10 digits.

• The CID-927 returns to the time/

date display after about 20 seconds

if you do not press a key.

DELETING CALLER ID

RECORDS

The CID-927 lets you delete individual

Caller ID records or all reviewed Caller

ID records. It will not delete Caller ID

records that have not been reviewed.

Note:

You cannot delete Caller ID

records during a call.

To delete a single Caller ID record, re-

peatedly press

REVIEW or to select

a record, then press

DELETE twice. If

there are no other records,

NO CALLS

appears.

To delete all Caller ID records, wait until

the CID-927 shows the clock display,

then hold down

DELETE for about four

seconds.

ERASE ALL flashes, then the

phone beeps once to confirm all records

were deleted.

REVIEW

DELETE

43-927.fm Page 12 Thursday, June 24, 1999 9:36 AM

TROUBLESHOOTING

We do not expect you to have any problems with your CID-927, but if you do, the fol-

lowing suggestions might help.

If you still have problems, disconnect the phone. If other phones on the same line

work properly, the fault is in this phone or its installation. If you cannot find the prob-

lem, take your CID-927 to your local RadioShack store for assistance.

Problem Possible Cause

No dial tone The phone line and handset cords might not be

securely connected. Reconnect them.

Display is blank Batteries are weak (or not installed). Replace

with (or reinstall) new batteries.

Volume drops or you hear unusual

sounds

Someone has picked up another phone on the

same line. Hang up the other phone.

Call is noisy Interference during the call. Hang up and redial

the number.

Can receive calls, but cannot make

calls

Set

T/P

correctly for the type of service you have

(see “Setting the Dialing Mode” on Page 7).

43-927.fm Page 13 Thursday, June 24, 1999 9:36 AM

CARE AND MAINTENANCE

Your RadioShack CID-927 Fashion Caller ID Phone is an example of superior de-

sign and craftsmanship. The following suggestions will help you care for your CID-

927 so you can enjoy it for years.

Keep the CID-927 dry. If it gets wet, wipe it dry immediately. Liquids

might contain minerals that can corrode the electronic circuits.

Use and store the CID-927 only in normal temperature environments.

Temperature extremes can shorten the life of electronic devices, dam-

age batteries, and distort or melt plastic parts.

Keep the CID-927 away from dust and dirt, which can cause premature

wear of parts.

Handle the CID-927 gently and carefully. Dropping it can damage cir-

cuit boards and cases and can cause the CID-927 to work improperly.

Use only fresh batteries of the required size and recommended type.

Batteries can leak chemicals that damage your CID-927’s electronic

parts.

Wipe the CID-927 with a damp cloth occasionally to keep it looking

new. Do not use harsh chemicals, cleaning solvents, or strong deter-

gents to clean the CID-927.

Modifying or tampering with the CID-927’s internal components can cause a mal-

function and might invalidate its warranty and void your FCC authorization to oper-

ate it. If your CID-927 is not performing as it should, take it to your local

RadioShack store for assistance. If the trouble is affecting the telephone lines, the

phone company can ask you to disconnect your CID-927 until you have resolved

the problem.

43-927.fm Page 14 Thursday, June 24, 1999 9:36 AM

THE FCC WANTS YOU TO

KNOW

In the unlikely event that your CID-927

causes problems on the phone line, the

phone company can temporarily discon-

tinue your service. If this happens, the

phone company attempts to notify you in

advance. If advance notice is not practi-

cal, the phone company notifies you as

soon as possible and advises you of

your right to file a complaint with the

FCC.

Also, the phone company can make

changes to its lines, equipment, opera-

tions, or procedures that could affect the

operation of this telephone. The tele-

phone company notifies you of these

changes in advance so you can take the

necessary steps to prevent interruption

of your telephone service.

LIGHTNING

Your CID-927 has built-in protection cir-

cuits to reduce the risk of damage from

surges in telephone line and power line

current. These protection circuits meet

or exceed the FCC requirements. How-

ever, lightning striking the telephone or

power lines can damage your phone.

Lightning damage is not common. Nev-

ertheless, if you live in an area that has

severe electrical storms, we suggest

that you unplug your phone during

storms to reduce the possibility of dam-

age.

43-927.fm Page 15 Thursday, June 24, 1999 9:36 AM

RadioShack

A Division of Tandy Corporation

Fort Worth, Texas 76102

05A99 Printed in Malaysia

Limited One-Year Warranty

This product is warranted by RadioShack against manufacturing defects in material and workman-

ship under normal use for one (1) year from the date of purchase from RadioShack company-owned

stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN,

RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUD-

ING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIM-

ITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED

HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-

SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY

LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-

MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUD-

ING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF

TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL,

OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSI-

BILITY OF SUCH DAMAGES.

Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-

cidental or consequential damages, so the above limitations or exclusions may not apply to you.

In the event of a product defect during the warranty period, take the product and the RadioShack

sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-

less otherwise provided by law: (a) correct the defect by product repair without charge for parts and

labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase

price. All replaced parts and products, and products on which a refund is made, become the prop-

erty of RadioShack. New or reconditioned parts and products may be used in the performance of

warranty service. Repaired or replaced parts and products are warranted for the remainder of the

original warranty period. You will be charged for repair or replacement of the product made after the

expiration of the warranty period.

This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,

accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or

maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs

other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as

fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs

of product removal, installation, set-up service adjustment or reinstallation.

This warranty gives you specific legal rights, and you may also have other rights which vary from

state to state.

RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102

We Service What We Sell

3/97

43-927.fm Page 16 Thursday, June 24, 1999 9:36 AM

Radio Shack 43-927 Owner's manual

Brand: Radio Shack

Model: 43-927

Category: Telephones

Type: Owner's manual

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CID-927

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Radio Shack 43-927 Owner's manual

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