Segway x2 SE User manual

User Manual

Segway Personal Transporter (PT)

i2 SE

x2 SE

x2 SE Turf

WARNING

• WheneveryouridetheSegway

®

PTyouriskdeathorseriousinjuryfromlossofcontrol,collisions,andfalls.Itisyourresponsibilitytolearnhowtosafely

ridethePTinordertoreducethisrisk.Toridesafelyyoumustfollowallinstructionsintheusermaterials,includingtheUserManualandSafetyVideo.These

materialsareavailableatwww.segwaysafety.com.

• Alwayswearahelmetwhenriding.Useanapprovedbicycleorskateboardhelmetthattsproperlywiththechinstrapinplace,andprovidesprotectionfor

thebackofyourhead.

• NeverplaceanythingontheMatsexceptyourfeet.DoingsocouldinterferewiththeRiderDetectionsystemandallowthePTtotravelonitsown,risking

runningintoapersonorpropertyandcausinginjuryordamage.

• Avoidobstaclesandslipperysurfacesthatcouldresultinalossofbalanceortractionandcauseafall.

• PayattentiontoallSafetyWarningsandAlertsfromthePT.Theyindicateunsafeoperatingconditions.YoumustlearnaboutandunderstandthePTSafety

AlertsdescribedintheUserManualandrespondasinstructed.

• DonotgetbackonthePTafteraSafetyShutdownuntiltheconditionthatcausedtheSafetyShutdownhasbeenidentiedandcorrected.

• NeverletgoofthePTwhenitisinBalanceModebecauseitwilltravelsomedistanceonitsown,givetheStickShakeWarning,thencutpowertothewheels.

IfyouletgoofaPTwhileinBalanceMode,youriskinjurytoothersanddamagetothePT.

• NeverrestartandrideyourPTafterithasindicatedanemptybatteryconditionorperformedaSafetyShutdownduetolowbattery.ThePTmaynot

haveenoughpowertokeepyoubalanced,especiallyifyoudemandalotofpoweratonce.Ifyourestartandcontinueriding,youriskfalling.Also,yourisk

damagingyourbatteries,resultinginreducedbatterylifeandcapacity.

• WhilethePTisdesignedtokeepyouuprightunderavarietyofconditions,youcanoverpowerthebalancingcapabilityofyourPTbyaggressivelyleaninginto

andignoringtheSpeedLimiter.

• DonotinsertthepowercordifthePTChargePortiswet.

• UseasurgeprotectorwhenchargingthePTtohelpprotectitfromdamageduetopowersurgesandvoltagespikes.

• AlwaysshutdownyourPTandunplugtheACPowerCordbeforeperforminganymaintenanceorinstallinganypartoraccessory.

• AllPTpartsmustbeproperlyinstalled.NeverattempttouseyourPTwithouttheLeanSteer™Frameattachedandsecured.UsingyourPTwithoutallparts

properlyinstalledcoulddamageyourPTandresultinseriousinjuryfromlossofcontrol,collisions,andfalls.

• UseonlySegwayapprovedpartsandaccessories.DonotmodifythePT.ModicationstothePTcouldinterferewiththeoperationofthePT,couldresultin

seriousinjuryand/ordamage,andcouldvoidtheSegwayPTLimitedWarranty.

• Theftdetectionsystems,suchasthetypeusedinsomelibrariesandretailstores,caninterferewiththePT’sabilitytobalanceand/orcausethePTto

performaSafetyShutdown.Donotridewithin5ft.(1.5m)ofanytheftdetectionsystem.

1

User Manual

Segway Personal Transporter (PT)

i2 SE

x2 SE

x2 SE Turf

24010-00001 aa

2

Copyright, Trademarks, Patent, and Contact Information

Trademarks

Segway Inc. ("Segway") owns a number of trademarks including, but not limited to, Segway and the Segway "Rider Design" logo that have

been registered in the United States and in other countries. Those trademarks followed by ® are registered trademarks of Segway. All other

marks are trademarks or common law marks of Segway. Failure of a mark to appear in this manual does not mean that Segway does not use

the mark, nor does it mean that the product is not actively marketed or is not signiﬁcant within its relevant market. Segway reserves all rights

in its trademarks. All other trademarks are the property of their respective companies.

Segway Inc. Patent Information

The Segway Personal Transporter (PT) is covered by U.S. and foreign patents. For more information go to http://www.segway.com/patents.pdf

Contact Information

For support, please contact the company from which you bought the products. For a listing of Authorized Segway Dealers and Distributors, visit

the Segway website at: http://www.segway.com.

Segway Customer Care: 1-866-4SEGWAY (1-866-473-4929)

Fax: 1-603-222-6001

E-mail: technicalsupport@segway.com

Website: http://www.segway.com

3

Table of Contents

Copyright, Trademarks, Patent, and Contact Information 2

Table of Contents 3

Preface 7

About This Manual 7

The Risk of Injury 7

Before You Begin 7

Related User Materials 8

Safety Messaging 8

Introduction 9

Recording Serial Numbers 9

Segway PT Model Descriptions 11

Segway PT Speciﬁcations 12

Operating Limits 14

Maximizing Range 16

Setting Up Your Segway PT 17

Unpacking Your Segway PT 17

Assembling Your Segway PT 17

The Segway PT 25

How the Segway PT Works 25

Segway PT Components and Subsystems 27

The InfoKey Controller 39

InfoKey Controller 39

Safety Alerts 51

Speed Limiter 52

Stick Shake Warning 54

Safety Shutdown 57

4

Riding Your Segway PT 61

Riding Form 61

Avoiding Hazards 62

Step 1: Preparing for Your Ride 65

Step 2: Powering On the Segway PT 66

Step 3: Conﬁrming the Beginner Setting 67

Step 4: Before Stepping On 68

Step 5: Stepping On 69

Step 6: Moving Forward and Backward 71

Step 7: Stopping 72

Step 8: Turning 73

Step 9: Stepping Off 74

Step 10: Securing Your Segway PT 75

Step 11: Powering Off the Segway PT 76

Practice Riding 77

Riding Etiquette 79

Riding Tips and Safety Guidelines Recap 80

Report All Incidents 84

Segway PT Batteries 85

Battery Safety 85

Charging Your Batteries 87

Replacing Batteries 94

Battery Transportation, Shipping, and Disposal 95

Maintaining Your Segway PT 97

Lifting Your Segway PT 97

Maintaining Tires and Wheels 98

Table of Contents (cont.)

5

Cleaning Your Segway PT 99

Storing Your Segway PT 100

Servicing Your Segway PT 101

General Information 101

Service Procedures 104

Troubleshooting the Segway PT 119

Troubleshooting Procedures 119

InfoKey Controller Error Icons 127

Contact and Legal Information 133

Report All Incidents 133

How to Reach Us 133

California Warning 133

Obey All Laws and Regulations 133

Limited Warranty 134

Radio Frequency Interference 134

Miscellaneous Regulatory Compliance Information 135

Product Life and Recycling 138

Patent Information 138

Index 139

Notes: 141

Recommended Maintenance Schedule–i2 SE, x2 SE, x2 SE Turf 142

Your Segway PT 144

Table of Contents

6

7

Preface

Congratulations on the purchase of your new Segway Personal Transporter (PT)! The Segway PT is the standard term used to refer to the self-

balancing Segway products described in this manual. Each PT model (i2 SE or x2 SE) is different, but the fundamentals found in this manual

apply to both models.

About This Manual

To learn to ride your PT, you must read and follow all instructions and warnings in the User Manual and watch the Safety Video. It is important

that you follow all safety warnings and cautions that appear throughout the User Manual and that you use good judgment when riding your

PT. Remember to pass on this User Manual and the Safety Video if you ever resell your PT. If you have questions, or need another copy of the

User Manual or Safety Video, contact an Authorized Segway Dealer or Distributor, or Segway Inc. before you attempt to use your PT. For a list

of Authorized Segway Dealers and Distributors, call 1-866-473-4929 or visit http://www.segway.com.

Check our website regularly for updates to PT User Materials: http://www.segway.com

The Risk of Injury

The PT is a self-balancing, personal transporter that uses patented balancing technology. Balancing technology cannot prevent injury if you do

not ride the PT safely.

WARNING

Whenever you ride the Segway PT, you risk death or serious injury from loss of control, collisions, and falls. To reduce risk of injury, you must read

and follow all instructions and warnings in the user materials.

Before You Begin

Before you begin, it may be necessary to assemble your PT. The Batteries should be charged for 12 hours. To assemble the PT and charge the

Batteries for the ﬁrst time, refer to the instructions in this manual.

8

Related User Materials

USB drive that contains:

• PDFleofthismanual. Segway provides an electronic copy of this User Manual on a USB drive for your convenience. The content

of the electronic copy is the same as the printed book. You will need Adobe Reader® to access the PDF ﬁles. If you prefer a printed

book, please contact your Segway dealer.

• Safety Video. A Safety Video is included on the same USB drive as the User Manual. It provides important information on how to use

your Segway PT. To reduce the risk of injury, you must watch and follow all instructions and warnings in the Safety Video before you

ride.

If you have any problems reading the User Manual or viewing the Safety Video, contact your Segway dealer as soon as possible.

Safety Messaging

Segway takes all aspects of safety very seriously. Our publications and documentation provide clear, consistent safety messaging designed

to offer instructions and procedural information that help avoid physical injury or damage to your PT.

Of course, it is impossible to predict and warn against every possible harm or hazard that exists. Thus, users must also use their own intuition

and common sense to help avoid physical injury or damage to your PT.

The following safety messaging conventions are used throughout this guide:

WARNING

Warns you about actions that could result in death or serious injury.

CAUTION

Warns you about actions that could result in minor or moderate injury.

NOTICE

Indicates information considered important, but not related to personal injury. Examples

include messages regarding possible damage to the PT or other property, or usage tips.

9

Introduction

This section introduces the Segway PT. It includes:

• Instructions on how to locate and record the serial number of your PT and the wireless InfoKey™ Controller.

• PT model descriptions and speciﬁcations.

• Operating limits of the PT.

Recording Serial Numbers

Record the unique serial numbers for both the PT and the InfoKey Controller. Store this information in a secure location, separate from your

PT, in case you need to order a replacement InfoKey Controller.

The PT and InfoKey Controller serial numbers are unique to your machine and InfoKey Controller. These numbers can provide helpful

information in the future for asset and warranty tracking, InfoKey Controller replacement, insurance claims, and in case of loss or theft. Store

the serial numbers in a secure location, separate from your PT.

Segway PT Serial Number

To record the PT Serial Number:

1. Stand behind the PT and lift the back edge of the right Mat to expose the bar code label.

2. Locate the serial number on the left side of the label. The serial number is a 12-digit number beginning with "1" (see Figure 1).

3. Record the PT serial number in the "Your Segway PT" section of this User

Manual (p. 144).

4. Re-secure the Mat in place after you record the serial number.

For more information, see "Remove/Install the Mats" (p. 114).

S M

012345678901 SER MOD 1680400011

Figure 1: Location of Segway PT Serial Number

10

InfoKey Controller Serial Number

To record the InfoKey Controller serial number:

1. Locate the serial number beginning with S/N, on the back of your

InfoKey Controller (located under the trim ring, see Figure 2).

2. Record the InfoKey Controller serial number in the "Your Segway

PT" section of this User Manual (p. 144).

3. Locate the InfoKey Controller Identiﬁcation Codes card/sticker

that came with your PT and store it in a safe location.

PT Battery Serial Numbers

To record the PT Battery serial numbers:

1. Remove the PT Batteries from the Powerbase (see "Remove the

Batteries," p. 106).

2. Record the PT Battery serial numbers in the "Your Segway PT"

section of this User Manual (p. 144).

S

/

N

X



X



X



X



X



/

N

X



X

Figure 2: Location of InfoKey Controller Serial Number

Serial number location

Figure 3: Location of PT Battery Serial Number

11

Segway PT Model Descriptions

Table 1 lists the Segway PT models described in this manual.

For more information about how the Segway PT works, and the name and

location of PT components, see "The Segway PT" (p. 25).

Model Name Description

i2 SE The i2 SE model is optimized for

indoor/outdoor use in a wide variety

of environments.

x2 SE The x2 SE model is optimized for

outdoor use and has larger wheels

and wider tires with knobby treads.

The x2’s wider stance and low-

pressure tires provide increased

stability and traction on more varied

and rough terrain. The x2 is not

intended for use on sidewalks.

Table 1: Segway PT Model Descriptions

12

Segway PT Speciﬁcations

Table 2 shows the speciﬁcations for the Segway PT models described in this manual.

ModelSpecication i2 SE x2 SE

Rider Weight and Cargo Limits*

Maximum Payload (Rider plus all Cargo) 260 lbs (117 kg) 260 lbs (117 kg)

Minimum Rider Weight 100 lbs (45 kg) 100 lbs (45 kg)

Maximum Handlebar Cargo Weight 10 lbs (4.5 kg) 10 lbs (4.5 kg)

Performance

Maximum Speed 12.5 mph (20 km/h) 12.5 mph (20 km/h)

Energy (Rechargeable Batteries) Lithium Ion (Li-ion) Lithium Ion (Li-ion)

Range on a Full Charge** 16 - 24 mi (26 - 39 km) 9 - 12 mi (14 - 19 km)

Turning Radius Zero. The wheels can rotate in opposite directions, enabling the Segway PT to turn in place.

Tire Inﬂation Pressure 15 psi (1.03 bar) 4 psi (.275 bar)

Power Requirements (Worldwide) 100 - 240 V~; 50 or 60 Hz 100 - 240 V~; 50 or 60 Hz

Table2:SegwayPTSpecications

13

ModelSpecication i2 SE x2 SE

Dimensions

Machine Weight Without Batteries 82 lbs (37 kg)

96 lbs (44 kg)

Battery Weight

See Table 11 on page 86.

Ground Clearance (Unloaded) 3.4 in (8.5 cm) 4.4 in (11.2 cm)

Machine Length and Width 25.5 x 25 in (65 x 63 cm) 26.5 x 33 in (67 x 84 cm)

Handlebar Height from Mat 38 - 43 in (97 - 109 cm) 38 - 43 in (97 - 109 cm)

Handlebar Height from Ground (Unloaded) 46 - 51 in (117 - 130 cm) 47 - 52 in (119 - 132 cm)

Powerbase Height (Unloaded) 8 in (20 cm) 9 in (22.9 cm)

Tire Diameter 19 in (48.3 cm) 21 in (53.3 cm)

Tire Type Standard All-terrain

InfoKey Controller

Battery CR2430 replacement batteries are available at electronics stores.

NOTE:

* See "Weight Limits for Riders and Cargo" (p. 14) for more information on weight limits.

** See "Maximizing Range" (p. 16) for more information on maximizing the distance you can travel on your Segway PT, and factors that

can increase or reduce your range.

Table2:SegwayPTSpecications(cont.)

14

Operating Limits

It is important that you familiarize yourself with the operating limits of the Segway PT. These limits are set to maximize rider safety while reduc-

ing the risk of damage to the Segway PT. The Segway PT will perform better when you observe these limits.

Weight Limits for Riders and Cargo

Segway sets weight limits for two reasons:

• Rider safety

• To reduce the risk of damage to the Segway PT

Dynamic Weight Limits

To keep the Segway PT and rider upright, the Segway PT must always have enough power to be able to drive its wheels forward and backward.

WARNING

Exceeding the weight limits, especially when combined with other variables that require more power, will increase your risk of falling or damag-

ing the Segway PT.

Variables that require more power include:

• Higher payloads (weight of rider and all cargo)

• Steeper slopes

• Bumpier surface conditions

• Higher speeds

• Abrupt maneuvers

The Segway PT monitors the amount of power being used and will activate safety alerts when it senses excessive power demands. It is important

that you learn to anticipate and recognize when the Segway PT is reaching the limits of performance.

15

NOTE:

For more information on recognizing and responding to Safety Alerts, see "Speed Limiter" (p. 52), "Stick Shake Warning" (p. 54), and "Safety

Shutdown" (p. 57).

Minimum Rider Weight

The rider’s weight must not be less than 100 lbs (45 kg). If the rider is below the minimum rider weight, he/she may not be able to ride safely

because he/she cannot shift his/her weight far enough back (behind the centerline of the wheels) to safely slow down and stop. This is

especially true when riding downhill. Also, riders below the minimum weight may not sufﬁciently activate the rider detect system, failing to

properly interact with the Segway PT’s balancing system.

Handlebar Cargo

The total weight of any handlebar payload plus any other attachments hanging from the handlebar must not exceed 10 lbs (4.5 kg).

WARNING

Exceeding the handlebar cargo limit interferes with the Segway PT's balancing ability and could cause the Segway PT to accelerate forward,

risking injury and/or damage to the Segway PT.

StructuralWeightLimits(MaximumPayload)

The maximum payload (rider plus all cargo) is 260 lbs (117 kg). Exceeding the maximum weight limit increases the risk of damage to the

Segway PT. Heavier payloads place greater stress on the Segway PT. Several factors affect the loads transmitted to the Segway PT:

• Skill level of the rider

• Payload (weight of the rider and all cargo)

• Surface condition (obstacle height, etc.)

NOTICE

Exceeding the rider or cargo weight limits, especially when riding on uneven terrain, could damage the Segway PT.

16

Maximizing Range

Maximum range distances are provided in Table 2 (p. 12). The range of your Segway PT is affected by many variables, including:

• Terrain: Riding on smooth, ﬂat terrain improves range, and riding on hilly terrain and unpaved surfaces reduces range.

• Speed and Riding Style: Riding at a consistent, moderate speed will increase range. Frequent starting, stopping, acceleration, and

deceleration reduces range.

• TireInationPressure: Riding with tire pressures below the speciﬁed limit reduces range and can result in premature tire wear.

• Rider Weight and Cargo: Lighter riders with less cargo experience better range than heavier riders with more cargo.

• Temperature: Storing, charging, and riding in temperatures close to the median of the recommended temperature range improves

range. Riding in colder temperatures reduces range signiﬁcantly.

• Battery Condition: Properly charged and maintained batteries provide greater range. Old, cold, heavily used, or poorly maintained

batteries provide less range (see Table 11, p. 86).

• Wind: Riding with a tailwind increases range. Riding against a headwind reduces range.

17

Setting Up Your Segway PT

This section describes what is included with your Segway PT and gives assembly instructions.

Unpacking Your Segway PT

The following items/parts ship with your Segway PT:

Assembling Your Segway PT

WARNING

Always shut down your Segway PT and unplug the AC Power Cord before performing any maintenance or installing any part or accessory.

Adhere to torque speciﬁcations when tightening fasteners. Over tightened or under tightened fasteners could malfunction, leading to damage

or serious injury.

NOTE:

If your PT is already assembled, you may skip this section and go to "Adjust the Handlebar Height" (p. 21).

• Handlebar

• LeanSteer Frame

• LeanSteer Frame Fasteners

• Segway PT Powerbase

• Mats

• InfoKey: Controller, Dock, Fastener

• PT Batteries (2, in separate box)

• Power cord (for charging the PT Batteries)

• Wrench set (3 mm and 5 mm hex)

• User Materials & Safety Video (USB drive)

• Segway PT Limited Warranty/Guarantee

18

Assembling Your Segway PT (cont.)

To Set Up your Segway PT, follow the procedures below in the order listed.

For the name and location of speciﬁc PT components, see "Segway PT

Components and Subsystems" (p. 27).

Prepare the LeanSteer Frame

Tool Required: None

The LeanSteer Frame is collapsed to its shortest length for shipping.

Assembly is required before adjusting the Handlebar height for the ﬁrst time.

To extend and assemble the LeanSteer Frame:

1. Remove the Height Adjustment knob (see Figure 9, page 21) by

turning the knob counterclockwise.

2. Extend the upper bar of the LeanSteer Frame by sliding it up from

its storage position until the slot for the Height Adjustment fastener

is visible.

3. Reinstall the Height Adjustment knob by turning and tightening the

knob clockwise.

Attach the Handlebar

Tool Required: Torque wrench with 3 mm bit

To attach the Handlebar to the LeanSteer Frame:

1. Make sure the Segway PT is unplugged and powered off.

2. Align the Handlebar in place against the LeanSteer Frame using the

alignment guides.

Figure 4: Attach the Handlebar

Handlebar

Fasteners

Handlebar clamp

Alignment guide

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