White Mountain Hearth Outdoor Harmony Burner (ONR/ONI) Owner's manual

White Mountain Hearth
Brand
White Mountain Hearth
Model
Outdoor Harmony Burner (ONR/ONI)
Type
Owner's manual

This manual is also suitable for

Page 1
OUTDOOR VENTLESS
DECORATIVE APPLIANCE
MILLIVOLT
MODELS:
INTERMITTENT
MODELS:
ONR-24-2 ONR-30-2 ONI-24-2 ONI-30-2
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WARNING
Improper installation, adjustment, alteration,
service or maintenance can cause injury
or property damage. Read the installation,
operating and maintenance instructions
thoroughly before installing or servicing this
equipment.
WARNING
Do not store or use gasoline or other

of this or any other appliance.
An Propane-cylinder not connected for use
shall not be stored in the vicinity of this or
any other appliance.
DANGER
FIRE OR EXPLOSION HAZARD
If you smell gas:
1. Shut off gas to the appliance.
2. 
3. If odor continues, leave the area
immediately.
4. After leaving the area, call your gas

Failure to follow these instructions could

property damage, personal injury, or death.
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space
such as a camper, tent, car or home.
WARNING
If the information in these instructions are

result causing property damage, personal
injury or loss of life.
WARNING
For Outdoor Use Only.
Installation and service must be performed

gas supplier.
WARNING
If not installed, operated and maintained in accordance
with the manufacturer's instructions, this product
could expose you to substances in fuel or from fuel
combustion which can cause death or serious illness.
GAS-FIRED
INSTALLATION INSTRUCTIONS
AND OWNER’S MANUAL
37140-12-0220Page 2
PROPANE GAS CYLINDER INFORMATION
DANGER - FLAMMABLE GAS UNDER PRESSURE.
LEAKING LP-GAS MAY CAUSE A FIRE OR EXPLOSION IF IGNITED
CAUSING SERIOUS BODILY INJURY OR DEATH.
CONTACT LP GAS SUPPLIER FOR REPAIRS, OR DISPOSAL OF THIS
CYLINDER OR UNUSED PROPANE-GAS.
WARNING - FOR OUTDOOR USE ONLY.*
DO NOT USE OR STORE CYLINDER IN A BUILDING,
GARAGE OR ENCLOSED AREA.
WARNING:
• Know the odor of propane gas. If you hear, see
or smell leaking propane gas, immediately get
everyone away from the cylinder and call the
Fire Department. Do not attempt repairs.
• Caution your propane gas supplier to:
- Be certain cylinder is purged of trapped
airpriortorstlling.
- Becertainnottooverllthecylinder.
- Becertaincylinderrequalicationdateis
checked.
• Propane gas is heavier than air and may settle
in low places while dissipating.
• Contact with the liquid contents of cylinder
will cause freeze burns to the skin.
• Do not allow children to tamper or play with
cylinder.
• When not connected for use, keep cylinder
valve turned off. Self contained appliances
shall be limited to a cylinder of 30 lb
capacity or less.
• Do not use, store or transport cylinder where
it would be exposed to high temperatures.
Relief valve may open allowing a large
amountofammablegastoescape.
• When transporting, keep cylinder secured in an
upright position with cylinder valve turned off.
WHEN CONNECTING FOR USE:
• Use only in compliance with applicable codes.
• Read and follow manufacturer’s instructions.
• Consult manufacturer’s instructions
concerning the cylinder connection provided
with your appliance.
• Be sure regulator vent is not pointing up.
• Turn off all valves on the appliance.
• Do not check for gas leaks with a match or
opename.Applysoapywateratareas
marked “X”. Open cylinder valve. If bubble
appears, close valve and have propane gas
servicepersonmakeneededrepairs.Also,
check appliance valves and connections to
make sure they do not leak before lighting
appliance.
• Light appliance(s) following manufacturer’s
instructions.
• When appliance is not in use, keep the
cylinder valve closed.
DO NOT REMOVE, DEFACE, OR OBLITERATE THIS LABEL
*EXCEPT AS AUTHORIZED BY ANSI/NFPA 58.
DANGER.
Do not store a spare propane cylinder under or near a barbecue grill, or other heat sources.
NEVERllanpropanecylinderbeyond80%full:arecausingdeathorseriousinjurymayoccur.
Cylinder valve
hand wheel
Point of
connection
Liquid level
indicator
(optional)
relief valve
Pressure
Cylinder
X
X
X
X
X
37140-12-0220 Page 3
SECTION PAGE
Propane Gas Cylinder Information ................................................................................................ 2
Important Safety Information ........................................................................................................ 4
Safety Information for Users of Propane Gas ................................................................................ 5
Introduction ............................................................................................................................... 6-8
Clearances .................................................................................................................................... 8
General Information .................................................................................................................. 8-9
Specications ................................................................................................................................ 9
BeforeFullyInstallingtheAppliance .............................................................................................. 9
Gas Supply .................................................................................................................................. 10
OperationInstrudtions/FlameAppearance ...................................................................................11
ONI-(24,30) Lighting Instructions ................................................................................................. 12
ONI-(24,30) Wiring ...................................................................................................................... 13
ONR-(24,30) Lighting Instructions ............................................................................................... 14
Pilot and Main Burner FLame Characteristics ............................................................................. 15
Cleaning and Servicing ................................................................................................................ 15
ONR-(24,30) Wiring ..................................................................................................................... 16
Remote Control Installation and Operation ................................................................................. 17
Troubleshooting ........................................................................................................................... 18
Parts View & List ......................................................................................................................... 19
Fireplace Service History ...................................................................................................... 20 - 21
Master Parts Distributor List ........................................................................................................ 22
How Tor Order Repair Parts ........................................................................................................ 22
Warranty Terms ........................................................................................................................... 23
CAUTION: If logs or branches are damaged do not use.
A certain amount of sooting will occur which enhances the realistic look of the logs and branches. If an excessive
amount of sooting does occur you can use a gas log cleaner to remove the soot build-up or lightly brush off the
soot build-up with a soft bristle brush taking care not to damage the logs and branches.
TABLE OF CONTENTS
37140-12-0220Page 4
INSTALLER: Please leave these instructions with the owner for
future reference.
ThisunitcomplieswithANSIZ21.97/CSA2.41DecorativeGas
AppliancesForInstallationInSolidFuelBurningFireplaces.Do
notburnwoodorsolidfuelsinareplacewhereadecorativegas
log set is installed. This appliance is for installation only in a solid
fuelburningreplace,masonryreplace,manufacturedreplace,
ventlessmasonryreboxbuiltofnon-combustiblematerial,ora
ULlistedprefabbedrebox.
WARNING: Anymodicationtothisgaslogsetortocontrols
can be dangerous. Improper installation or use of the gas log set
cancauseseriousinjuryordeathfromre,burns,explosionor
carbon monoxide poisoning.
1. Please follow all local codes regarding installation, combus-
tion and ventilation air or in the absence of local codes follow
theNationalFuelGasCodeANSIZ223.1(U.S.installation),
orCAN/CGA-B149,InstallationCode(Canadainstallation).
2. Proper installation, burner pan location and log placement is
important to achieve optimum look and performance of your
gas log set. The logs have been designed for easy location
and placement on the grate and must be followed for proper
operation.
3. Do not operate this log set with glass doors in the closed posi-
tion.Areplacescreenmustbeinplacewhenthelogsetis
burning.
4. Young children must be carefully supervised when they are
in the same room as the gas log while in operation. Do not
placestockings,clothingoranyammablematerialaboveor
nearthereplace.
5. Do not substitute or use materials other than those supplied
for use with the log set.
DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED.
DANGER: Indicates a hazardous situation which, if not
avoided,willresultindeathorseriousinjury.
WARNING: Indicates a hazardous situation which, if
notavoided,couldresultindeathorseriousinjury.
CAUTION: Indicates a hazardous situation which, if not
avoided,couldresultinminorormoderateinjury.
NOTICE:Addresses practicesnot relatedtopersonal in-
jury.
 
high surface temperatures and should stay away to avoid
burns or clothing ignition.
 
are in the same room as the appliance.
 
on or near the appliance.
 
operation.
 
components of this appliance are treated with certain oils,

harmful but may produce annoying smoke and smells as
they are burned off during initial operation of the appliance.
This is a normal temporary occurrence.
 
 Installation and repair should be done by a QUALIFIED
SERVICE PERSON. The appliance should be inspected

person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
  keep the appliance area clear and free from combustible
      
liquids.
 A yearly examination and cleaning of the venting system


 make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
 use this appliance if any part has been under
      
to inspect the appliance and to replace any part of the
control system and any gas control which has been under
water.
IMPORTANT SAFETY INFORMATION
37140-12-0220 Page 5
SAFETY INFORMATION FOR USERS OF PROPANE GAS

explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety
precautions which can protect both you and your family
from an accident. Read them carefully now, then review
them point by point with the members of your house-
hold. Someday when there may not be a minute to lose,
everyone's safety will depend on knowing exactly what
to do. If, after reading the following information, you feel
you still need more information, please contact your gas
supplier.
PROPANE GAS WARNING ODOR
If a gas leak happens, you should be able to smell the
gas because of the odorant put in the Propane Gas.
That's your signal to go into immediate action!
• Donotoperateelectricswitches,lightmatches,useyour
phone. Do not do anything that could ignite the gas.
• Geteveryoneoutofthebuilding,vehicle,trailer,orarea.
DothatIMMEDIATELY.
• Closeallgastankorcylindersupplyvalves.
•
Propane Gas is heavier than air and may settle in low areas
such as basements. When you have reason to suspect
a gas leak, keep out of basements and other low areas.
Stayoutuntilreghtersdeclarethemtobesafe.
• Useyourneighbor'sphoneandcallatrainedPropane
Gasservicepersonandtheredepartment.Eventhough
you may not continue to smell gas, do not turn on the
gas again. Do not re-enter the building, vehicle, trailer,
or area.
• Finally, let the service man and reghters check for
escaped gas. Have them air out the area before you
return. Properly trained Propane Gas service people
should repair the leak, then check and relight the gas
appliance for you.
NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot
smell the odor of the chemical put into the gas. You

Smoking can decrease your ability to smell. Being around an
odor for a time can affect your sensitivity or ability to detect
that odor. Sometimes other odors in the area mask the gas
odor. People may not smell the gas odor or their minds are
on something else. Thinking about smelling a gas odor can
make it easier to smell.
The odorant in Propane Gas is colorless, and it can fade
under some circumstances. For example, if there is an
underground leak, the movement of the gas through soil can
ltertheodorant.OdorantsinPropaneGasalsoaresubject
to oxidation. This fading can occur if there is rust inside the
storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or
into walls, masonry and other materials and fabrics in a room.
That will take some of the odorant out of the gas, reducing
its odor intensity.
Propane Gas may stratify in a closed area, and the odor inten-
sity could vary at different levels. Since it is heavier than air,
theremaybemoreodoratlowerlevels.Alwaysbesensitive
to the slightest gas odor. If you detect any odor, treat it as a
serious leak. Immediately go into action as instructed earlier.
SOME POINTS TO REMEMBER
•       Your
local Propane Gas Dealer can give you a "Scratch and
Sniff"pamphlet.Useittondoutwhatthepropaneodor
smells like. If you suspect that your Propane Gas has a
weak or abnormal odor, call your Propane Gas Dealer.
• Ifyouarenotqualied,donotlightpilotlights,perform
service,ormakeadjustmentstoappliancesonthePro-
paneGassystem.Ifyouarequalied,consciouslythink
about the odor of Propane Gas prior to and while lighting
pilotlightsorperformingserviceormakingadjustments.
•
Sometimes a basement or a closed-up house has a musty
smell that can cover up the Propane Gas odor. Do not try
tolightpilotlights,performservice,ormakeadjustments
in an area where the conditions are such that you may not
detect the odor if there has been a leak of Propane Gas.
• Odorfade,duetooxidationbyrustoradsorptiononwalls
of new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks
or cylinders are placed in service. Odor fade can occur
innewtanks,orreinstalledoldtanks,iftheyarelled
and allowed to set too long before relling. Cylinders
and tanks which have been out of service for a time
may develop internal rust which will cause odor fade. If
such conditions are suspected to exist, a periodic sniff
test of the gas is advisable. If you have any question
about the gas odor, call your Propane Gas Dealer.
A periodic sniff test of the Propane Gas is a good
safety measure under any condition.
•
If, at any time, you do not smell the Propane Gas odorant
and you think you should, assume you have a leak. Then
take the same immediate action recommended above for
the occasion when you do detect the odorized Propane Gas.
• Ifyouexperienceacomplete"gasout,"(thecontainer
is under no vapor pressure), turn the tank valve off im-
mediately. If the container valve is left on, the container
may draw in some air through openings such as pilot light
orices.Ifthisoccurs,somenewinternalrustingcould
occur. If the valve is left open, then treat the container
asanewtank.Alwaysbesureyourcontainerisunder
vapor pressure by turning it off at the container before
itgoescompletelyemptyorhavingitrelledbeforeitis
completely empty.
37140-12-0220Page 6
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After30secondsto1minutetimeperiodyoucanreleasethegas
controlknobandthepilotwillstayON.Allowyourpilotameto
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical energy) to build-up to a
sufcientlevelallowingthegascontroltooperateproperly.
Important
AllcorrespondenceshouldrefertocompleteModelNumber,Serial
Number and type of gas.
Moisture Resistance
Thisoutdoorreplacewillshedmoderateamountsofwater,butis
not waterproof. Water and condensing water vapor may enter the
chase under certain conditions.
Thereplacewillnotperformasanexteriorwall.Moisturepenetration
must be considered for construction that places the replace in
structure walls or on moisture sensitive surfaces.
When installed on exterior walls: Empire Comfort Systems
recommends the replace chase be constructed outside the
structure'sweatherenvelope.Wheretheplatformmeetsthewall,use
aashingdetailsimilartothatrequiredforattacheddecks.Chase
platforms, including hearths should slope away from the structure
at1/4inperfoot.Thereplacecanbeshimmedlevel.
When installed on surfaces where water may collect or cause
damage:EmpireComfortSystemsrecommendsaslopeof1/8in
to1/4inperfoottowardsthedrainportsuggested.Thereplace
can be shimmed level.
Hearthsshouldslopeawayfromthefrontofthereplaceandchase
at1/8into1/4inperfoot.Metalsafetystripsmustbeontopof
any combustible hearth materials used for moisture management.
Whenpurchasingareboxorreplacewerecommendyoualso
buy a weather cover or glass door accessory to protect the unit
from moisture.
Never install a burner where moisture cannot drain off easily. We
recommend a weather barrier - such as a cover or bifold glass
doors - to protect the burner from moisture.
Screened Porch Installation
The replace may be installed safely and is design certied by
CSAtobeinstalledinascreenporchwiththefollowingguidelines.
MinimumPorchArea ......................................96sq.feet(9sqm)
Minimum Ceiling Height..................................92"(234cm)
Minimum of two (2) walls must be screened
Minimum top of screen height, side walls .......6'6"(198cm)
Minimum screen area .....................................64 sq. feet (6 sq m)
Product Components
• BurnerPanAssembly
— "R" model includes millivolt valve and safety thermopile
generatorandon/offswitch.Aremotecontrolorwallswitch
accessory is available as an option for this model.
AlwaysconsultyourlocalBuildingDepartmentregardingregula-
tions, codes or ordinances which apply to the installation of a vented
decorativegaslogsetinasolid-fuelburningreplace.
This appliance is only for use with the type of gas indicated on the
rating plate.
WARNING
ANY CHANGE TO THIS APPLIANCE OR ITS CONTROLS CAN
BE DANGEROUS.
Improper installation or use of the appliance can cause se-

monoxide poisoning.
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installermusthaveownerlloutandmailwarrantycardsupplied
withthisreplace.
3.
Installer should show owner how to start and operate the appliance.
AlwaysconsultyourlocalBuildingDepartmentregardingregulations,
codes or ordinances which apply to the installation of an outdoor
ventless decorative appliance.
*Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer.
Well Head Gas Installations
Some Natural Gas utilities use "well head" gas. This may affect
the Btu output of the unit and promote sooting. Units shall not be
converted to use well head gas.
WARNING
ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN
BE DANGEROUS.
Improper installation or use of the heater can cause serious

poisoning.
ThisseriesisdesigncertiedinaccordancewithAmericanNational
StandardZ21.97.1/CSA2.41bytheCanadianStandardsAssociation
Laboratories as an Outdoor Gas Fireplace and should be installed
according to these instructions.
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
INTRODUCTION
37140-12-0220 Page 7

Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performedonlybyaqualiedagency.Theterm"qualiedagency"
meansanyindividual,rm,corporationorcompanywhicheitherin
person or through a representative is engaged in and is responsible for
(a) the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
withalltherequirementsoftheauthorityhavingjurisdiction.
Commonwealth of Massachusetts: The installation must be
madebyalicensedplumberorgastterintheCommonwealth
of Massachusetts.
The installation must conform with local codes or, in the absence
oflocalcodes,withtheNationalFuelGasCode,ANSIZ223.1.*
*Available from the American National Standards Institute, Inc. 1430
Broadway, New York, N.Y. 10018.
High Altitudes
For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before
changingspud/oricesize.
• Whentheapplianceisconnectedtoaxedpipingsystem,
the installation must conform with ocal codes, or in the ab-
sence of local codes with the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, or International Fuel Gas Code.
• When installed, the appliance must be electrically grounded
in accordance with local codes, or in the absence of local
codes with the National Electrical Code, ANSI/NFPA 70, if
applicable.
• Solid fuels shall not be burned in this appliance.
• The maximum gas inlet supply pressure is 13" for Propane
and 10.5" for Natural.
• Forappliancesforxedfuelpipingsystemandequipped
with an appliance gas pressure regulator, the required mani-
fold pressure in inches water column: 10" for Propane and
3.5" for Natural.
• Forappliancesforxedfuelpipingsystemandequipped
with an appliance gas pressure regulator, the appliance and
its individual shutoff valve must be disconnected from the
gas supply piping system during any pressure testing of that
system at test pressures in excess of 1/2 psi (3.5 kPa).
The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psi (3.5 kPa).
For an appliance designed for use with a non-disposable self-
contained Propane Gas supply system:
• Propane cylinders may be acceptable for use with the ap-
pliance provided they are are compatible with the appliance
retention means.
• Propane Gas supply cylinder must be constructed and
marked in accordance with the U.S. Department of Transpor-
tation (D.O.T.) Specications for Propane Gas Cylinders, or
the Standard for Cylinders, Spheres and Tubes for Trans-
portation of Dangerous Goods and Commission, CAN/CSA-
B339 as applicable.
• PropaneGassupplycylindermusthaveanoverllpreven-
tion device.
• Propane Gas supply cylinder must have a connection device
compatible with the connection of the appliance.
• IftheapplianceisequippedwithaCGANo.600Cylinder
Connection Device, the cylinder must be disconnected when
the appliance is not in use.
• If appliance is to be permanently connected to a gas piping
system from a remote supply tank, installation must be in ac-
cordance with local codes or, in the absence of local codes,
with the National Fuel Gas Codes ANSI Z223.1/NFPA 54.
Enclosures for Propane Gas supply cylinders shall be ventilated
byopeningsatthelevelofthecylindervalveandatoorlevel.
The effectiveness of the opening(s) for purposes of ventilation
shall be determined with the Propane Gas supply cylinder(s) in
place. This shall be accomplished by one of the following.
a. One side of the enclosure shall be completely open; or
b. For an enclosure having four sides, a top and a bottom:
1. Atleasttwoventilationopeningsatcylindervalve
level shall be provided in the side wall, equally
sized,spacedat180degrees(3.14rad),andunob-
structed. Each opening shall have a total free area
of not less than 1/2 square inch per pound (2.3 sq.
cm/kg) of stored fuel capacity and not less than a
total free area of 10 square inches (64.5 sq. cm).
INTRODUCTION (CONT'D)
37140-12-0220Page8
ThisseriesisdesigncertiedinaccordancewithAmericanNationalStandard/CSAStandardZ21.97OutdoorFireplace,respectively,by
theCanadianStandardsAssociationasaVentedDecorativeApplianceandshouldbeinstalledaccordingtotheseinstructions.
Any alteration of the original design, installed other than as shown in these instructions or use with a type of gas not shown on
the rating plate is the responsibility of the person and company making the change.
Important
AllcorrespondenceshouldrefertocompleteModelNumber,SerialNumberandtypeofgas.
GENERAL INFORMATION
Gas Inlet ONR/ONI Models 3/8"(9.5mm)
ACCESSORIES FOR ONR MODELS
Battery Operated Remote Control FRBC
Wall Switch FWS
Minimum Dimensions For Solid Fuel Burning Fireplaces
Model A B C D
ONR-24 28" 15
9
/16" 34
5
/16" 24
3
/16"
ONI-24 28" 15
9
/16" 34
5
/16" 24
3
/16"
ONR-30 32" 15
9
/16" 38
5
/16" 24
3
/16"
ONI-30 32" 15
9
/16" 38
5
/16" 24
3
/16"
The dimensions shown and dened in the replace instructions
are minimum clearances to maintain in installing this heater. Left
and right clearances are determined when facing the front of the
appliance.
"A"dimensionincludesmodulecover.
Glass Doors
Make sure that glass doors are open during all operations of the
appliance. The opening of the glass door frame should be the
dimensionusedfortheminimumfrontopeningoftherebox.
Follow these instructions to ensure safe installation.
Failuretofollowinstructionsexactlycancreatearehazard.
CLEARANCES
2. Ventilationopening(s)shallbeprovidedatoor
level and shall have a total free area of not less
than 1/2 square inch per pound (3.2 sq. cm/kg) of
stored fuel capacity and not less than a total free
area of 10 square inches (64.5 sq. cm). If ventila-
tionopeningsatoorlevelareinasidealll,there
shall be at least two openings. The bottom of the
openingsshallbeatoorlevelandtheupperedge
nomorethan5inches(127mm)abovetheoor.
Theopeningsshallbeequallysized,spacedat180
degrees (3.14 rad) and unobstructed.
3. Every opening shall have minimum dimensions so
astopermittheentranceofa1/8inch(3.2mm)
diameter rod.
INTRODUCTION (CONT'D)
• Cylinder valves shall be readily accessible for hand opera-
tion.Adoorontheenclosuretogainaccesstothecylinder
valves is acceptable, provided it is non-locking and can be
opened without the use of tools.
• There shall be a minimum clearance of 2 inches (51 mm)
betweenthelowersurfaceoftheoorofthePropaneGas
supply cylinder enclosure and the ground.
• The design of the enclosure shall be such that (1) the
Propane Gas supply cylinder(s) can be connected, discon-
nected and the connections inspected and tested outside the
cylinder enclosure; and (2) those connections which could
be disturbed when installing the cylinder(s) in the enclosure
can be leak tested inside the enclosure;
37140-12-0220 Page9

Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be per-
formedonlybyaqualiedagency.Theterm"qualiedagency"means
anyindividual,rm,corporationorcompanywhicheitherinperson
or through a representative is engaged in and is responsible for (a)
the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
withalltherequirementsoftheauthorityhavingjurisdiction.
Commonwealth of Massachusetts: The installation must be
madebyalicensedplumberorgastterintheCommonwealth
of Massachusetts.
The installation and the provisions for combustion and ventilation
air must conform with the National Fuel Gas Code, ANSI Z223.1/
NFPA54*CanadianInstallationCodeCAN/CGA B149.
*Available from the American National Standards Institute, Inc. 11
West 42nd St., New York, N.Y. 10018.
High Altitude Installation
When installing this unit at an elevation above 2000 feet (in the
United States) it may be necessary to decrease the input rating by
changingtheexistingburneroriceto a smaller size. Generally,
input should be reduced 4 percent for each 1000 feet above sea
level. However, if the heating value of the gas has been reduced,
this general rule may not apply. Check with local gas utility for proper
oricesizeidentication.
For Canadian high altitude applications, this appliance is suitable for
installation at elevations between 0 feet (0m) and 4,500 (1,370m)
without change.
When installing this unit at an elevation above 4500 feet (1,370m)
(in Canada), check with local authorities.
Consult your local gas utility for assistance in determining the proper
oriceforlocation.
GENERAL INFORMATION (CONT'D)

entire unit may move when you adjust the controls. Movement
of unit may cause shifting of the gas logs which leads to
improper burning.
1. Removeallprotectivelmfromstainlesssteelsurfaces.
2. Centerthegasburnerinthereplaceorrebox.Thegrates
mustclearthereplaceorreboxscreen.
3. Ananchorholeisprovidedinthetwobottomsidemembersof
thegrateframe.Aftercenteringthegratecorrectly,markthe
holepositionsonthereplace/reboxoor.Drilltwo(2)5/32"
diameter holes approximately 1-1/2" deep for masonry screws
or1/8"holeforsheetmetalscrews.
4. Anchorthegratetothereplace/reboxoorusingthescrews
provided.
ANCHOR SCREWS
Figure 1
BEFORE FULLY INSTALLING THE APPLIANCE
SPECIFICATIONS
Model ONI(24,30)P ONI(24,30)N ONR(24,30)P ONR(24,30)N
Input BTU/Hr Maximum 50,000 50,000 50,000 50,000
Input BTU/Hr Minimum 34,000 32,000 38,000 38,000
Orice #45 #29 #45 #29
AirShutterOpening Full Open 1/8"Open Full Open 1/8"Open
CONVERSION KITS
Model Propane Natural
ONR24 31996 31997
ONR30 31998 31999
ONI24 31992 31993
ONI30 31994 31995
37140-12-0220Page 10
Check all local codes for requirements, especially for the size and
type of gas supply line required.
RECOMMENDED GAS PIPE DIAMETER
Pipe
Length
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Natural Propane Natural Propane
0-10 feet
0-3 meters
1/2”
12.7mm
3/8”
9.5mm
1/2”
12.7mm
3/8”
9.5mm
10-40 feet
4-12 meters
1/2”
12.7mm
1/2”
12.7mm
5/8”
15.9mm
1/2”
12.7mm
40-100 feet
13-30 meters
1/2”
12.7mm
1/2”
12.7mm
3/4”
19mm
1/2”
12.7mm
100-150 feet
31-46 meters
3/4”
19mm
1/2”
12.7mm
7/8”
22.2mm
3/4”
19mm
NOTICE:Neveruseplasticpipe.Checktoconrmwhetheryour
local codes allow copper tubing or galvanized.
NOTICE: Since some municipalities have additional local codes, it
is always best to consult your local authority and installation code.
Installing a New Main Gas Shut-Off
Each appliance should have its own manual gas shut-off.
In the Commonwealth of Massachusetts the gas shut-off must be
a T handle type.
Amanualmaingasshut-offshouldbelocatedinthevicinityofthe
unit. Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compoundsusedonthreadedjointsofgaspipingshallberesistant
totheactionofliqueedpetroleumgases.Thegaslinesmustbe
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.

be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
Agasvalveandgroundjointunionshouldbeinstalledinthegas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
The use of the following gas connectors is recommended:
— ANSZ21.24ApplianceConnectorsofCorrugatedMetalTubing
and Fittings
— ANSZ21.45AssembledFlexibleApplianceConnectorsofOther
ThanAll-MetalConstruction
The above connectors may be used if acceptable by the authority
havingjurisdiction.TheCommonwealthofMassachusettsrequires
thataexibleapplianceconnectorcannotexceedthreefeetinlength.
Figure 2
Pressure Testing of the Gas Supply System
1. Tochecktheinletpressuretothegasvalve,a1/8"(3.175mm)
N.P.T. plugged tapping, accessible for test gauge connection, must
be placed immediately upstream of the gas supply connection
to the appliance.
2. The appliance and its individual shut-off valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
1/2 psig (3.5 kPa).
3. The appliance must be isolated from the gas supply piping system
by closing its individual manual shut-off valve during any pressure
testing of the gas supply piping system at test pressures equal
to or less than 1/2 psig (3.5 kPa).
Attention! If one of the procedures results in pressures in excess
of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.
Checking Manifold Pressure
Natural Gas models will have a manifold pressure of approximately
3.5"w.c.(.871kPa)atthepressureregulatoroutletwiththeinlet
pressure to the pressure regulator from a minimum of 5.0" w.c.
(1.120kPa)forthepurposeofinputadjustmenttoamaximumof
10.5" w.c. (2.615kPa).
Propane Gas models will have a manifold pressure approximately
10.0"w.c.(2.49kPa)atthepressureregulatoroutletwiththeinlet
pressure to the pressure regulator from a minimum of 11.0" w.c.
(2.739kPa)forthepurposeofinputadjustmenttoamaximumof
13.0" w.c. (3.237kPa).
ONR and ONI
NOTICE: The gas control is equipped with a captured screw type
pressuretestpoint,thereforeitisnotnecessarytoprovidea1/8"
test point up stream of the control.
GAS SUPPLY
37140-12-0220 Page 11
Flames from the pilot (rear right back side of the pan burner) as well
asthemainameshouldbevisuallycheckedwhentheappliance
is installed.
Innormaloperationatfullrateafter10to15minutes,theame
appearanceshouldbegroupsofyellowames.
NOTE:Flameswillberandombydesign,ameheightwillgoup
and down.
During manufacturing, fabricating and shipping, various components
ofthisappliancearetreatedwithcertainoils,lmsorbondingagents.
These chemicals are not harmful, but may produce annoying smoke
and smells as they are burned off during the initial operation of the
appliance. This is a normal and temporary occurrence.
The initial break-in operation should last 2-3 hours with the burner
atthehighestsetting.Anyodorsremainingafterthisinitialbreak-in
will be slight and will disappear with continued use.
PERIODIC CLEANING – Refer to parts diagram for location of
items discussed below.
• Donotusecleaninguidtocleanlogsoranypartofheater.
• Logs- brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate.
• Inspectandcleanburnerairintakehole.Removelintorparticles
with brush. Failure to keep air intake hole clean will result in
sooting and poor combustion.
ANNUAL CLEANING/INSPECTION – Refer to parts diagram for
location of items discussed below.
• Inspectandcleanburnerairintakehole.Removelintorparticles
with vacuum or brush. Failure to keep air intake hole clean will
result in sooting and poor combustion.
• Inspectandcleanallburnerports.
• Inspectpilotforoperationandaccumulationoflintatairintake
holes.
• Verifyamepatternandlogplacementforproperoperation.
• Verifysmoothandresponsiveignitionofmainburner.
Millivolt - Figure 3
OPERATION INSTRUCTIONS/FLAME APPEARANCE
37140-12-0220Page 12
FOR YOUR SAFETY READ BEFORE LIGHTING
A. BEFORE LIGHTING, smell around the appliance area for


WHAT TO DO IF YOU SMELL GAS
 
 
 
     
neighbor's phone. Follow the gas supplier's
instructions. If you can not reach your gas

B. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or


or explosion.
C. Do not use this appliance if any part has been under water.

the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
1. Locate On/Off gas shut-off and turn clockwise to
"OFF." Do not force.
1. STOP! Read the safety information above.
2. Turn gas shut-off counterclockwise
to "ON"
position.
3. Wait ten (10) minutes to clear out any gas. Then smell

Follow "B" in the safety information above on this label.
If you do not smell gas, go to the next step.
4. Find spark and sensor probes.
 
burner does not light within 60 seconds, stop and go to
Step 5.
6. If the burner does not stay lit, stop and immediately call

7. If the burner does not operate properly after several tries,
turn the gas control knob clockwise
to "OFF"
and call your service technician or gas supplier.
8. Operation of the gas valve must be controlled by using
the hand held remote control. Refer to remote instructions
for detailed operation information.
ONI-(24, 30) LIGHTING INSTRUCTIONS
Provided by installer.
SENSING
PROBE
SP
ARKING PROBE
WARNING

personal injury or loss of life.
GAS SHUT-OFF VALVE
OFF
ON
OFF
ON
37140-12-0220 Page 13
ONI-(24,30) WIRING
NOTICE:Thereplacemaybeoperatedwithouttheremoteby
connecting the brown control module wires to a wall switch. The
remote/off switch on the control module must be in the "OFF"
position.
MAIN
PILOT
Learn
AUX
POWER
IPI
Remote/Off
S I
ADJ.
(GND)
HI/LO
Solenoid
ORANGE
(IGNITOR)
BLACK
(SENSOR)
BLACK
ORANGE
GREEN
WHITE
BROWN
PILOT
GAS CONTROL
VALVE
ELECTRONIC
CONTROL MODULE
AF-4000 B/P
RED
BLACK
RED
ORANGE
N/A
CUSTOMER PROVIDED
WALL SWITCH
BROWN
BLACK
CONTROL MODULE
SHIELD GROMMETS
SECURE SHIELD TO VALVE
WITH TWO SCREWS
ELECTRONIC
CONTROL
MODULE
Shield Installation
1. Slip the split grommets over the wire harness.
2. Place the shield into position over the control module.
3. Feed wiring into slots on either side of the control
shield.
4. Snap the grommets into the holes on the shield to
retain and protect the wiring.
5. Complete wiring installation.
6. Secure shield to valve with two screws as shown.
37140-12-0220Page 14
1. Set the ON/OFF switch to "OFF".
2. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance area


WHAT TO DO IF YOU SMELL GAS
 
 
do not use any phone in your building.
 
phone. Follow the gas supplier's instructions.
 
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
-
vice technician. Force or attempted repair may result

D. Do not use this appliance if any part has been under

to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
ONR-(24, 30) LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
WARNING
 Any glass doors shall be opened when the appliance is in operation.
 
combustion air are provided, the screen shall have an opening(s) for introduction of combustion air.
GAS CONTROL
KNOB SHOWN IN
"OFF" POSITION.
1. STOP! Read the safety information above.
2. Set the ON/OFF switch to "OFF."
3. Turn off all electric power to the appliance
(if applicable).
4. Push in gas control knob slightly and turn
clockwise
to "OFF."
5. Wait ten (10) minutes to clear out any
gas. Then smell for gas, including near
theoor.Ifyousmellgas,STOP!follow
"B" in the safety information above. If you
do not smell gas, go to the next step.
NOTICE: Knob cannot be turned from
"PILOT" to "OFF" unless knob is pushed
in slightly. Do not force.
6. Find pilot - follow metal tube from gas
control. The pilot is in front of the middle
log on the right side.
7. Turn gas control knob counterclockwise
to "PILOT."
8. Push in control knob all the way and hold in. Immediately
light the pilot with the Piezo pilot ignitor or use a match. Con-
tinue to hold the control knob in for about one (1) minute after
the pilot is lit. Release knob, and it will pop back up. Pilot
shouldremainlit.Ifitgoesout,repeatsteps4through8.
If knob does not pop up when released, stop and immedi-
atelycallaqualiedservicetechnicianorgassupplier.
If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician or gas
supplier.
9. Turn gas control knob counter clockwise
to
"ON."
10. Set the ON/OFF switch to "ON."
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
-
age, personal injury or loss of life.
LIGHTING INSTRUCTIONS
37140-12-0220 Page 15
Pilot Flame Pattern (Figure 4)
Figure4showsacorrectpilotamepattern.Thecorrectamewill
beblueandwillextendbeyondthethermopile.Theamewillsur-
roundthethermopilejustbelowthetip.Aslightyellowamemay
occurwherethepilotameandmainburneramemeet.
Afteruse,cleaningofthepilotburnermayberequiredfortheproper
ame.Thepilotorice can be cleanedwithhigh pressure airor
by placing under running water. Pilot orice must be dry before
replacement. Use a pipe cleaner to clean inside the pilot after the
pilotoricehasbeenremoved.

1. Disconnect the pilot supply line at the pilot burner.
2. Removepilotoricefrompilotburner.Itmaybenecessaryto
taponpilotburnerinordertoremovethepilotorice.
Pilot Flame Pattern
Figure 4
Ifpilotamepatternisincorrect
• SeeTroubleshooting,page17.
Main Burner Flame Pattern
Themainburneramewillbecompletelyyellow.
Main Burner Flame Ignition and Extinction
When the main burner is ignited it will take a few seconds for the
fullamepatterntodevelop.
When the main burner is extinguished it will take a few seconds for
theamestodisappear.
PILOT AND MAIN BURNER FLAME CHARACTERISTICS
Keep the control compartment, logs and burner area surrounding
the logs clean.
THE LOGS CAN GET VERY HOT— HANDLE ONLY WHEN
COOL.
Alwayskeeptheapplianceareaclearandfreefromcombustible
materials,gasoline,andotherammablevaporsandliquids.
Neverobstructtheowofcombustionandventilationair.Keepthe
front of the appliance clear of all obstacles and materials.
Cleaning Instructions
This appliance is built using stainless steel to resist rust-through.
In outdoor applications, all stainless steel will develop a dull pa-
tina and, depending on the local environment and on the materi-
CLEANING AND SERVICING
als used in the installation, may develop some surface oxidation
(rust). This does not affect the performance of the appliance, and
does not require any action to correct.
When installation application includes highly acidic applications
such as mortar or stone etching, do not remove the protective
PVClmfromthestainlesssteeluntilafterthisapplicationiscom-
plete.Oncethelmhasbeen removed we recommend thatthe
appliance be cleaned with a stainless steel cleaner immediately.
Pleasenotethatareaswherethelmhasbeenformed(corners,
hems, etc.) may require extra cleaning due to the properties of
thelm.Ensurethatallprotectivelmhasbeenremovedfromthe
replacepriortoburningtheappliance.
37140-12-0220Page 16
Thermostats are not approved on vented decorated
appliances.
Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. Verify proper
operation after servicing.
ONR gas valve does not require 24 or 110 volts. See Figure 5 to
provide optional wall switch or remote control.
It is important to use wire of a gauge proper for the length of the wire:
RECOMMENDED WIRE GAUGES
Maximum Length Wire Gauge
1'to10' 18
10'to25' 16
25'to35' 14
Use the two leads (black wires) from ON/OFF switch to attach
optional components.
Check System Operation
Millivolt system and all individual components may be checked with
a millivolt meter 0-1000 MV range.
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After30secondsto1minutetimeperiodyoucanreleasethegas
controlknobandthepilotwillstayON.Allowyourpilotameto
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical current) to buildup to a
sufcientlevelallowingthegascontroltooperateproperly.
Millivolt Control
The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge over
testpoint(Usetestpoint“A”closesttocontrolknob).Aftertaking
pressurereading,besureandturncapturedscrewclockwisermly
to re-seal. Do not over torque. Check for gas leaks.
Remote Receiver - (24, 30)
Use the following steps to place the remote receiveradjacentto
the gas valve.
Attention:
1. The remote receiver can not be placed behind the gas valve
and burner assembly.
2. When facing the appliance, the remote receiver must be placed
in the rightsiderebox,towardthefront.
NOTICE: Do not let remote control receiver come in contact with
burner assembly.
Refer to remote control installation and operating instructions for
more details on remote control.
Wiring Diagram
Figure 5
ONR
NOTICE: Connect one - 1/4" terminals onto the TH terminal on
valve. Cut off one 1/4-inch terminal. Strip wire back about 1/2-inch
and connect stripped end to TH/TP terminal. Place decorative log
to right of the gas valve and burner assembly.
When connecting to remote receiver, cut off 1/4" terminals from wires
attached to ON/OFF switch. Strip wires back about 1/4". Connect
stripped ends into remote receiver.
ONR(42,30) WIRING
37140-12-0220 Page 17
TWO-FUNCTION WIRELESS REMOTE CONTROL SYSTEM
FOR ON/OFF-HI/LO OPERATION OF THE AF-4000 GAS CONTROL VALVE
IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS DO NOT
ATTEMPT TO OPERATE
INTRODUCTION
Thisremotecontrolsystemwasdevelopedtoprovideasafe,reliable,anduser-friendlyremotecontrolsystemforusewiththeAF-4000
gas control valve used with some gas heating appliances. The system operates on radio frequencies (RF) within a 20’ range using non-
directional signals. The system operates on one of 255 security codes that are programmed into the transmitter at the factory; the remote
receiver must learn the transmitter code prior to initial use.
TRANSMITTER
ThisremotecontrolTRANSMITTERofferstheuserabattery-operatedhandheldcontrol
tooperatetheAF-4000controlmodulefunctionsthatareusedwithsomedecorativegas
replacesandothergasheatingappliances.
Thetransmitteroperateswitha12Vbattery(Included)madespecicallyforremotecontrols
andelectroniclighters.Beforeusingthetransmitter,installthe12-volt(A-23)batteryinthe
battery compartment.
ItisrecommendedthatALKALINEbatteriesalwaysbeusedforlongerbatterylifeandmaxi-
mum operational performance.
The transmitter has ON/OFF and HI/LO functions that are activated by pressing the button
on the face of the transmitter. When a button on the transmitter is pressed, a signal light on
the transmitter illuminates to verify that a signal is being sent. Upon initial use, there may
be a delay of three seconds before the remote receiver will respond to the transmitter. This
is part of the system’s design. If the signal light does not illuminate, check the position of
the transmitter’s battery.
MATCHING SECURITY CODES
Eachtransmittercanuseoneof255uniquesecuritycodes.Itmaybenecessarytoprogram(LEARNFUNCTION)themoduletoacceptthe
transmitter security code upon initial use, if batteries are replaced, or if a replacement transmitter is purchased from your dealer or the factory.
In order for the module to accept the transmitter security code, be sure the slide button on the module is in the REMOTE position; the module will
NOT“LEARN”iftheslideswitchisintheOFFposition.Pressandre-leasetheLEARNbuttononthemoduletoacceptthetransmittersecurity
codeandthenpressinganybuttononthetransmitter.Achangeinthebeepingpattern,atthemodule,indicatesthetransmitter’scodehasbeen
accepted into the module. When an existing module has accepted the new transmitter code, the new security code will replace the old one.
The microprocessor that controls the security code matching procedure is controlled by a timing function. If you are unsuccessful in
matchingthesecuritycodeontherstattempt,wait1-2minutesbeforetryingagain-thisdelayallowsthemicroprocessortoresetits
timer circuitry - and try up to two or three more times.
OPERATION
1. ThisremotecontrolwilloperatetheAF-4000gascontrolvalvesON/OFFandameheightHI/LOofthemainburner.
2. When the ON button is depressed the transmitter sends a RF signal to the module. The module then sends 3 volts of power to the
internalsolenoid.TheinternalsolenoidthenopensthegasowtothemainburnerON/OFF.Thesystemusesapulseorcontinuous
3voltsDCpowertooperatetheameHI/LOsolenoidorameHI/LOWDCmotordrive.
BATTERY LIFE
LifeexpectancyofthealkalinebatteriesintheRCAF-3TXcanbeupto12monthsdependingonuseofthesolenoidfunction.Checkand
replaceallbatteriesannually.Thetransmittershouldoperatewithaslittleas9.0voltsbatterypower.
SPECIFICATIONS
BATTERIES:Transmitter12V-(A23) FCCIDNo.’s:transmitterK9l1001
OperatingFrequency:303.8MHZ CanadianISCIDNo.’s:transmitter-2439102728
FCC REQUIREMENTS
NOTICE: Themanufacturerisnotresponsibleforanyradioortvinterferencecausedbyunauthorizedmodicationstothisequipment.
Suchmodicationscouldvoidtheuser’sauthoritytooperatetheequipment.
REMOTE CONTROL INSTALLATION & OPERATION
37140-12-0220Page18
SYMPTOMS-POSSIBLE CAUSES AND CORRECTIONS
1. Match will not light pilot.
a. Main shut-off valve closed.
• Make sure that the shut-off valve located on the pipe
supplyinggastothereplaceisopen.
b. Airinthegasline.
• Lightamatch,turnvalveknobto"PILOT"positionand
depress, keep match near pilot burner until it lights.
c. Valve knob in "OFF" position.
• Turnvalveknobto"PILOT"positionanddepress,keep
match near pilot burner until it lights.
d. Pilotoricepluggedup,notallowinggastoow.
• Thisrepairrequirestoolsandsomedegreeofexperience.
Askservicemanforassistance.
e. Nogassupplytothereplace.
• Checkplumbingtoseeifgasreplacehasbeenhooked
up to the gas supply line.
• Propanetanksisempty.
2. Pilot will not stay lit after carefully following lighting instruc-
tions for Models.
a. Defective pilot generator (thermopile), remote wall switch.
• Check pilot ame.Must impinge on thermopile. Clean
andoradjustpilotformaximumameimpingementon
thermopile.
• Besurewireconnectionsfromthermopileatgasvalve
terminals are tight and thermopile is fully inserted into
pilot bracket.
• Oneofthewallswitchwiresmaybegrounded.Remove
wall switch wires from valve terminals if pilot now stays
lit, trace wall switch wiring for ground. May be grounded
to appliance or gas supply.
• Check thermopile with millivolt meter.Take reading at
thermopile terminals of gas valve. Should read 325 mil-
livolts minimum while holding valve knob depressed in pilot
position and wall switch "Off." Replace faulty thermopile
ifreadingisbelowspeciedminimum.
b. Defective automatic valve operator — Turn valve knob to
"On." Place wall switch to "On" millivolt meter should read
greater than 100 M.V. If the reading is okay and the burner
does not come on, replace the gas valve.
3. Pilot burning, no gas to burner, valve knob "On," wall switch
"On."
a. Wall switch or wires defective.
• Check wall switch and wires for proper connections.
Jumper wire cross terminals at wall switch, if burner
comeson,replacedefectivewallswitch.Ifokay,jumper
wires cross wall switch wires at valve, if burner comes
on, wires are faulty or connections are bad.
b. Thermopilemaynotbegeneratingsufcientmillivoltage.
• Replace.
c. Pluggedburnerorice.
• Checkburneroricefordebrisandremove.
4. Frequent pilot outage problem.
a. Pilotamemaybetooloworblowing(high)causingthepilot
to drop out.
• Cleanand/oradjustameformaximumameimpinge-
ment on thermopile or thermocouple.
5. Appliance produces unwanted odors.
a. Applianceburningvaporsfrompaint,hairspray,glues,etc.
• Ventilateroom.Stopusingodorcausingproductswhile
heater is running.
b. Gas leak - Locate and correct all leaks.
6. Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem will
stop after a few hours of operation. Run the heater with the
damperopenifyouhaveone,oropenawindowfortherst
few hours.
b. Log heater is intended to be smokeless. Turn OFF heater
andcallqualiedserviceperson.
TROUBLESHOOTING
37140-12-0220 Page19
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
PARTS VIEWS & LIST
INDEX
NO.
PART NO.
DESCRIPTION
ONI24 ONI30 ONR24 ONR30
1 27934 27935 27934 27935 Rear Log Support
2 27930 27930 27930 27930 BurnerSupportWeldedAssembly-Left
3 27936 27937 27936 27937 BurnerAssembly
4 - - R1155 R1155 Electrode
5 - - R7157 R7157 Pilot - Propane
5 - - R7158 R7158 Pilot - Natural
5 R10814 R10814 - - Spark Probe
6 27932 27932 27932 27932 BurnerSupportWeldedAssembly-Right
8 R10810 R10810 R10408 R10408 Valve - Propane
8 R12005 R12005 R10407 R10407 Valve - Natural
9 - - 28393 28393 Piezo Bracket
10 - - R9761 R9761 Piezo
11 35039 35039 27282 27282 Tubing Inlet
12 P253 P253 P253 P253 OriceHolder
13 P276 P276 P276 P276 Orice-Propane
13 P280 P280 P280 P280 Orice-Natural
15 R11979 R11979 R11979 R10806 Venturi Tube
16 R11977 R11977 R11977 R10602 Venturi Gasket
17 - - 37621 37621 PilotTubing(IncludesR1978Fitting)
18 28398 28399 28398 28399 GrateAssembly
19 R10811 R10811 - - Module
20 R10815 R10815 - - Remote Control Transmitter
22 34495 34495 - -
Electronic Control Module Shield
23 34502 34502 28088 28088
Pilot Bracket
N/S R10813 R10813 - -
Battery Pack
N/S - - R5910 R5910 Log/SwitchAssembly
N/S R10812 R10812 - - Wire Harness
N/S 33640 33640 28394 28394 Valve Bracket
N/S R10808 R10808 R10808 R10808 AirShutter
N/S - - R1054 R1054 Thermopile
SET
OFF
TEMP
PM
20
1
2
3
4
5
6
11
18
17
13
12
1
3
2
18
13
11
15
5
6
12
8
8
9
10
19
22
23
23
16
15
16
ONR MODELS
ONI MODELS
SET
OFF
TEMP
PM
20
1
2
3
4
5
6
11
18
17
13
12
1
3
2
18
13
11
15
5
6
12
8
8
9
10
19
22
23
23
16
15
16
37140-12-0220Page 20
FIREPLACE SERVICE HISTORY
Date Dealer Name Service Technician Name Service Performed/Notes
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White Mountain Hearth Outdoor Harmony Burner (ONR/ONI) Owner's manual

White Mountain Hearth
Brand
White Mountain Hearth
Model
Outdoor Harmony Burner (ONR/ONI)
Type
Owner's manual
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