Contents
Important safety information . . . . . .v
Conditions that require immediate action . .v
General safety guidelines . . . . . . . .vi
Service . . . . . . . . . . . . .vi
Power cords and power adapters . . . .vii
Extension cords and related devices . . .vii
Plugs and outlets . . . . . . . . .vii
Batteries . . . . . . . . . . . . viii
Heat and product ventilation . . . . .ix
CD and DVD drive safety . . . . . . .x
Additional safety information . . . . . .x
Laser compliance statement . . . . .xiv
Important notice for users . . . . . . xvii
Important regulatory notice for users . . . xvii
Information about hard disk capacity . . . xvii
Finding information with Access IBM . .xix
Chapter 1. Overview of your new ThinkPad
computer . . . . . . . . . . . . .1
Your ThinkPad at a glance . . . . . . .2
Features . . . . . . . . . . . . . .3
Specifications . . . . . . . . . . . .4
Caring for your ThinkPad computer . . . .5
Chapter 2. Solving computer problems . .9
Diagnosing problems . . . . . . . . .10
Troubleshooting . . . . . . . . . . .10
Error messages . . . . . . . . . .10
Errors without messages . . . . . . .15
A password problem . . . . . . . .16
A power switch problem . . . . . . .17
Keyboard problems . . . . . . . .17
UltraNav problems . . . . . . . . .18
Standby or hibernation problems . . . .19
Computer screen problems . . . . . .23
Battery problems . . . . . . . . .24
Hard disk drive problems . . . . . .25
A startup problem . . . . . . . . .26
Fingerprint authentication problems . . .27
Other problems . . . . . . . . . .27
Starting IBM BIOS Setup Utility . . . . .31
Recovering pre-installed software . . . . .32
Upgrading the hard disk drive . . . . . .33
Replacing the battery . . . . . . . . .35
Chapter 3. Getting help and service from
IBM . . . . . . . . . . . . . . .37
Getting help and service . . . . . . . .38
Getting help on the Web . . . . . . . .38
Calling IBM . . . . . . . . . . . .38
Getting help around the world . . . . . .42
Appendix A. Wireless related information 43
Wireless interoperability . . . . . . . .43
Usage environment and your health . . . .43
Authorized Operation Within the United
States and Canada . . . . . . . . . .44
Enabling Extended Channel Mode . . . .45
Appendix B. Warranty information . . . .47
IBM Statement of Limited Warranty
Z125-4753-08 04/2004 . . . . . . . . .47
Part 1 - General Terms . . . . . . .47
Part 2 - Country-unique Terms . . . . .51
Part 3 - Warranty Information . . . . .64
Guarantee supplement for Mexico . . .70
Appendix C. Customer Replaceable Units
(CRUs) . . . . . . . . . . . . .73
Appendix D. Notices . . . . . . . . .75
Processing date data . . . . . . . . .75
References to the Web site addresses . . . .76
Electronic emission notices . . . . . . .76
Product notice requirements . . . . . .77
Environmental notices for Japan . . . . .77
IBM Lotus Software Offer . . . . . . .79
Trademarks . . . . . . . . . . . .81
Index . . . . . . . . . . . . . .83
© Copyright IBM Corp. 2004 iii