Samsung HW-K350 Quick start guide

Brand: Samsung

Model: HW-K350

Type: Quick start guide

Samsung HW-K350: This soundbar with subwoofer offers an immersive audio experience with crystal clear sound and deep bass. It boasts Bluetooth connectivity for seamless wireless music streaming from your compatible devices. You can also connect it to your TV via optical cable or Bluetooth (with compatible Samsung TVs) to enjoy enhanced TV sound. The HW-K350's user-friendly design and simple setup make it a breeze to integrate into your home entertainment system.

* Design and specifications are subject to change without prior notice.

For further information, refer to the Web Manual.

Web manual : www.Samsung.com

Support

Product name search HW-K350 or HW-K355

User Manual

HW-K350

HW-K355

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· 1 · English

SAFETY INFORMATION

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).

NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

This symbol indicates that high voltage is

present inside. It is dangerous to make any

kind of contact with any internal part of this

product.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

Class II product : This symbol indicates that it does not require a safety connection to electrical

earth (ground).

AC voltage : This symbol indicates that the rated voltage marked with the symbol is AC

voltage.

DC voltage : This symbol indicates that the rated voltage marked with the symbol is DC

voltage.

Caution, Consult instructions for use : This symbol instructs the user to consult the user

manual for further safety related information.

WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY

INSERT.

• This apparatus shall always be connected to a AC outlet with a protective grounding connection.

• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the

mains plug shall be readily operable.

CAUTION

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on

the apparatus.

• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the

power plug must be easily and readily accessible at all times.

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· 2 · English

PRECAUTIONS

1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification

sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with

enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the

unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn

off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long

period of time.

2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage

the unit.

3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit

to malfunction.

4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong

magnetic or electric fields. Disconnect the power cable from the AC supply if the unit malfunctions. Your product is

not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored

in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached

room temperature before using.

5. The batteries used with this product contain chemicals that are harmful to the environment.

Do not dispose of batteries in the general household trash. Do not dispose of batteries in a fire. Do not short circuit,

disassemble, or overheat the batteries. There is a danger of explosion if the battery is incorrectly replaced. Replace

only with the same or equivalent type.

WARNING, DO NOT INGEST BATTERY, CHEMICAL BURN HAZARD,

The remote control supplied with this product contains a coin/button cell battery. If the coin/button cell battery is

swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries

away from children. If the battery compartment does not close securely, stop using the product and keep it away from

children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate

medical attention.

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· 3 · English

CHECKING THE COMPONENTS

Top

Right Side of the Soundbar

Soundbar Main Unit

1 AC/DC Adapter

2 Power Cord

Remote Control /

Battery Subwoofer Optical Cable

Micro USB to USB

Adapter Cable

CONNECTING ELECTRICAL POWER

Before connecting the power supply, connect the speaker cable on the subwoofer to the SUBWOOFER

port on the Soundbar main unit.

Use the power components (1, 2) to connect the power supplies in the following order.

c For more information about the power supply and power consumption, refer to the label attached to the

product. (Label : Bottom of the Soundbar Main Unit)

DC 24V

(Power Jack)

Bottom of the Soundbar Main Unit

SUBWOOFER

DC 24V

1 AC/DC Adapter

Connecting electrical power

2 Power Cord

c Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is

hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter

and cause the Adapter to malfunction.

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· 4 · English

CONNECTING TO YOUR TV

You can enjoy TV sound after connecting the Soundbar to your TV with or without a cable.

c Important: Before you begin, put the battery into the remote. See page 11 for instructions.

Method 1. Connecting with a Cable

DIGITAL AUDIO IN

(OPTICAL)

Soundbar

Bottom of Soundbar

OPTICAL OUT

Optical Cable

Check the DIGITAL AUDIO IN

(OPTICAL) port of the Soundbar

main unit.

Check the OPTICAL OUT

port of your TV.

1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with

a digital optical cable.

2. Press the

button on the right side of the Soundbar or the SOURCE button on the remote control to

select the D.IN mode.

D.IN

c If TV sound is not output, press the button on the right side of your Soundbar or the SOURCE button

on the remote control to select the D.IN mode on Soundbar main unit display.

c Press the  button on the remote control for 5 seconds to turn Auto Power Link on or off.

(Auto Power Link is set to ON by default.)

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· 5 · English

Method 2. TV SoundConnect (Linking to a Samsung TV with Bluetooth)

1. Turn on your Samsung TV and the Soundbar.

2. Select TV mode in your Soundbar's display by pressing the

button on the right side of the Soundbar or

the SOURCE button on your remote control. (Modes are displayed in the following order: D.IN → AUX →

BT → TV → USB.)

3. When the connection message shown below appears on the TV screen, select <Yes> with your TV remote

control.

Samsung Audio Device detected.

Do you want to hear TV sound

through this device?

Yes No

Select <Yes> with your TV remote control.

4. The Soundbar outputs TV sound.

c If the TV SoundConnect linking process fails, navigate to SoundConnect in the TV's Sound menu, select

Add New Device, and set Add New Device to ON. Then, try again.

c If your Soundbar is connected to your TV through TV SoundConnect, you can conveniently control the

volume with the Soundbar's remote or the TV's remote. You can also have the Soundbar turn on and off

automatically when you turn the TV on or off by setting the Bluetooth POWER On function to On.

See page 12.

c The TV SoundConnect (Soundshare) function is only available in some Samsung TV products released since

2012.

c If you want to disconnect the existing connection to your TV and establish a new connection to another TV,

press the & button on your remote control for more than 5 seconds.

c In the TV SoundConnect mode, the Soundbar cannot be paired to another Bluetooth device.

c Do not place electronic devices or metallic objects on top of the product.

e.g., Wired/wireless router, set-top box, or modem.

c Placing the product on the floor may degrade wireless network performance, depending on the floor material.

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· 6 · English

CONNECTION VIA BLUETOOTH

You can connect a Bluetooth device to the Soundbar and enjoy music with stereo sound, all without wires!

c It is not possible to connect multiple Bluetooth devices at the same time.

Connect

Bluetooth device

1. Press the

button on the right side of the Soundbar or the SOURCE button on the remote control to

select BT.

2. Select the Bluetooth menu on the Bluetooth device you want to connect. (Refer to the Bluetooth device's

user manual.)

3. Select "[AV] Samsung Soundbar Kxxx K-Series" from the list.

• When the connection is established between the Soundbar and Bluetooth device, the front display

window of the Soundbar displays [Bluetooth device name] → BT.

4. Play music on the connected device.

[If failed to connect to the Bluetooth device / If device searching is needed again]

• Delete the previous "[AV] Samsung Soundbar Kxxx K-Series" found by the Bluetooth device and have it

search for the Soundbar again.

c If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

c In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar

and the Bluetooth device exceeds 10 meters.

c The Soundbar automatically turns off after 5 minutes in the Ready state.

c The Soundbar may not perform Bluetooth search or connection correctly under the following

circumstances:

If there is a strong electrical field around the Soundbar.

If several Bluetooth devices are simultaneously paired with the Soundbar.

If the Bluetooth device is turned off, not in place, or malfunctions.

c Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be

kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

Disconnecting the Soundbar from the Bluetooth device

Press the SOURCE button on the remote control or the button on the product's

rig

ht side to switch from

BT to another mode or turn off the Soundbar.

• The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar before

terminating the connection. (Disconnection time may differ, depending on the Bluetooth device)

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· 7 · English

CONNECTING TO AN EXTERNAL DEVICE

Optical Cable

You can enjoy sound from separate external devices such as a BD player/game console/set-top box, etc. by

connecting them to your Soundbar.

DIGITAL AUDIO IN

(OPTICAL)

Soundbar

Bottom of Soundbar

OPTICAL OUT

Optical Cable

External Device

1. Connect an Optical Cable as shown in the illustration above.

2. Press the

button on the right side of your Soundbar or the SOURCE button on your remote control to

select D.IN mode.

3. The Soundbar shows D.IN on its display and outputs sound from the external device.

USB

You can play music files located on storage devices through the Soundbar.

Display

DIGITAL AUDIO IN

(OPTICAL)

USB (5V 0.5A)

AUX IN

SUBWOOFER

DC 24V

USB (5V 0.5A)

Micro USB to USB

Adapter Cable

Storage Device

USB port

1. Connect a Micro USB to USB Adapter Cable with a male USB 2.0 Micro USB plug (Type B) on one end and

a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar.

2. Connect your storage device to the female end of the cable.

3. Press the

button on the Soundbar main unit’s right side or the SOURCE button on the remote control to

select the USB mode.

4. USB appears on the display screen.

●

The Soundbar connection to the storage device is complete.

●

The Soundbar automatically turns off (Auto Power Off) if no storage device has been connected for more

than 5 minutes.

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· 8 · English

SOFTWARE UPDATE

Samsung may offer updates for the Soundbar's system firmware in the future.

DIGITAL AUDIO IN

(OPTICAL)

USB (5V 0.5A)

AUX IN

SUBWOOFER

DC 24V

USB (5V 0.5A)

Micro USB to USB

Adapter Cable

Storage Device

If an update is offered, you can update the firmware by connecting a storage device with the firmware update

stored on it to the USB port on your Soundbar.

For more information about how to download update files, go to the Samsung Electronics website at

(samsung.com/sec)  search for the model name  download the firmware from the customer support menu

option. The option name can vary.

INSTALLING THE WALL MOUNT

You can use the wall mount bracket to mount this unit on a wall.

I nstallation Precautions

• Install on a vertical wall only.

• Do not install the Soundbar system in a location with high temperature and/or humidity. Install the system on a

stable wall that can bear the weight of the Soundbar main unit.

• Check the strength of the wall. To install the Soundbar system on a wall that may not bear the Soundbar main

unit weight, reinforce the wall before installation. If this is not possible, install the system on another wall, one

stable enough to bear the weight of the Soundbar main unit.

• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron

board, wood, etc.). If possible, fix the support screws into wall studs.

• Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar

on.

Diameter : M5

Length: 35 mm or longer recommended.

• Connect cables from the unit to external devices before you install it on the wall.

• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

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· 9 · English

Wallmount Components

(Wall Mount L) (Wall Mount R)

Bracket-Wall Mount (2 EA)

Holder-Screw (2 EA) Screw (2 EA)

Wall Mount Guide

1. Place the Wall Mount Guide against the wall

surface.

●

The Wall Mount Guide must be level.

●

If your TV is mounted on the wall, install the

Soundbar at least 5 cm below the TV.

5 cm or more

2. Align the Paper Template's Centre Line with the

centre of your TV (if you are mounting the

Soundbar below your TV), and then fix the Wall

Mount Guide to the wall using tape.

c If you are not mounting below a TV, place the

Centre Line in the centre of the installation area.

Centre Line

3. Push a pen tip or sharpened pencil tip through the

centre of the B-TYPE images on each end of the

Guide to mark the holes for the supporting

screws, and then remove the Wall Mount Guide.

4. Using an appropriately sized drill bit, drill a hole in

the wall at each marking.

c If the markings do not correspond to the

positions of studs, make sure you insert

appropriate anchors or mollies into the holes

before you insert the support screws. If you use

anchors or mollies, make sure the holes you drill

are large enough for the anchors or mollies you

use.

5. Push a screw (not supplied) through each

Holder-Screw, and then screw each screw

firmly into a support screw hole.

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· 10 · English

6. Use the two Screws (M4 x L12) to attach both

Bracket-Wall Mount L and R to the Soundbar's

bottom. For a proper fit, make sure to align the

bumps on the Soundbar to the holes on the

brackets.

●

When assembling, make sure the hanger part

of the Bracket-Wall Mounts faces

backwards.

Rear Side of Soundbar

Right end of Soundbar

●

The left and right mounts are different shapes.

Make sure to position them correctly.

Wall Mount LWall Mount R

7. Install the Soundbar with the attached Bracket-

Wall Mounts by hanging the Bracket-Wall

Mounts on the Holder-Screws on the wall.

●

Slightly tilt the Soundbar to insert both

Holder-Screw heads into Bracket-Wall

Mount holes. Push the Soundbar in the

direction of the arrow to make sure both sides

are firmly fixed.

D ETACHING THE SOUNDBAR

FROM THE WALL

1. To separate the Soundbar from the wall, push it in

the direction of the arrow, lift up the left side

slightly, and then pull it away from the wall as

shown.

c Do not hang onto the installed unit and avoid

striking or dropping the unit.

c Secure the unit firmly to the wall so that it does

not fall off. If the unit falls off, it may cause an

injury or damage the product.

c When the unit is installed on a wall, please make

sure that children do not pull any of the

connecting cables, as this may cause it to fall.

c For the optimal performance of a wall mount

installation, install the speaker system at least

5 cm below the TV if the TV is mounted on the wall.

c For your safety, if you do not mount the unit on

the wall, install it on a secure, flat surface where it

is unlikely to fall.

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· 11 · English

REMOTE CONTROL BUTTONS & FEATURES

Inserting Battery before using the Remote Control

1. Use a suitable coin to turn the remote control's battery cover

counterclockwise to remove it as shown in the figure below.

2. Insert a 3V lithium battery. Keep the positive (+) pole facing up when

inserting the battery. Put the battery cover on, and then align the '●'

marks side by side as shown in the figure below.

3. Use a suitable coin to turn the remote control battery cover clockwise

as far as it will go to fix it in place.

 

Controlling the Soundbar using Your TV Remote

Control

1. Press and hold the SOUND button for more than 5 seconds while

the Soundbar is turned on.

2. "ON - TV REMOTE" appears on the Soundbar's display.

3. In the TV's menu, set the TV speaker to external speaker.

c Only the VOL +/- and

buttons are available to control the

Soundbar.

c TV menus differ by manufacturer and model. Refer to the TV's user

manual for further information.

c This function is not available when the Soundbar is in the

TV SoundConnect mode.

c Manufacturers supporting this function:

●

VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA,

GRUNDIG, Hisense, RCA

●

This function may not be compatible with your TV's remote

depending on the remote control's manufacturer.

c To turn off this function, press the SOUND button for 5 seconds.

"OFF - TV REMOTE" appears on the Soundbar's display.

󰟵

󰟴

󰟳

󰟹

󰟺

󰟷

󰟶

󰟸

󰟻

󰟳

Power

Turns the Soundbar on and off.

󰟴

SOURCE

Press to select a source connected to the Soundbar.

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· 12 · English

󰟵

Mute

Sets the volume temporarily to 0. Press again to cancel.

󰟶

Volume

Adjusts the volume level of the unit.

󰟷

Play / Pause

Press the

button to pause a music temporarily.

Press the

button again to play the selected music.

Skip Forward

Selects the next file.

Skip Back

Selects the previous file.

Repeat

Press to set the Repeat function during music playback from a storage device.

• OFF-REPEAT : Cancels Repeat Playback.

• TRACK-REPEAT : Plays a track repeatedly.

• ALL-REPEAT : Plays all tracks repeatedly.

• RANDOM-REPEAT : Plays tracks in random order.

󰟸

Surround Sound

The Surround Sound function adds depth and a sense of space to sound.

Each time you press this button, Surround Sound ON and OFF alternates.

󰟹

Bluetooth POWER

Press to turn the Bluetooth POWER On function on and off.

When the Bluetooth POWER On function is on, ON - BLUETOOTH POWER

appears in the Soundbar’s display.

󰟺

SOUND EFFECT

You can select from 6 sound modes: STANDARD, MUSIC, CLEAR VOICE, SPORTS,

MOVIE, and NIGHT.

c NIGHT Mode

When changing a channel or music source, the volume difference between different

music input sources is automatically adjusted to be suitable for listening.

󰟻

SOUND CONTROL

You can select TREBLE, BASS, SUBWOOFER LEVEL

AUDIO SYNC.

• Press to select TREBLE, BASS,

SUBWOOFER LEVEL or AUDIO SYNC.

Then, use the ,  buttons to adjust the

TREBLE

BASS

volume from -6 ~ +6,

SUBWOOFER LEVEL volume from -12, -6 ~ +6.

• If the video of your TV and the audio of your Soundbar are not synchronized,

select AUDIO SYNC in Sound Settings, and then set audio delay between

0~300 milliseconds by using the ,  buttons.

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· 13 · English

TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

 Connect the power plug to the outlet.

A function does not work when the button is

pressed.

Is there static electricity in the air?

 Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?



Press the (Mute) button to cancel the function.

Is the volume set to minimum?

 Adjust the Volume.

The remote control does not work.

Is the battery drained?

 Replace with new battery.

Is the distance between the remote control and

Soundbar main unit too far?

 Move the remote control closer to the Soundbar

main unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

 TV SoundConnect is supported by some

Samsung TVs released from 2012 on. Check

your TV to see if it supports TV SoundConnect.

Is your TV firmware the latest version?

 Update your TV with the latest firmware.

Does an error occur when connecting?

 Contact the Samsung Call Centre.

 Reset TV SoundConnect and connect again.

To reset the TV SoundConnect connection,

press and hold the p button for 5 seconds.

LICENCE

Manufactured under license from Dolby

Laboratories. Dolby, Dolby Audio, Pro Logic, and

the double-D symbol are trademarks of Dolby

Laboratories.

For DTS patents, see http://patents.dts.com.

Manufactured under license from DTS Licensing

Limited. DTS, the Symbol, DTS in combination with

the Symbol, and DTS 2.0 Channel are registered

trademarks or trademarks of DTS, Inc. in the United

Reserved.

OPEN SOURCE LICENCE

NOTICE

To send inquiries and requests regarding open

sources, contact Samsung via Email

([email protected]).

IMPORTANT NOTE ABOUT

SERVICE

Figures and illustrations in this User Manual are

provided for reference only and may differ from actual

product appearance.

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· 14 · English

SPECIFICATIONS

GENERAL

USB

5V / 0.5A

Weight

Soundbar Main Unit

1.5 kg

Subwoofer (PS-HW2-1)

4.6 kg

Dimensions

(W x H x D)

Soundbar Main Unit

907.5 x 53.5 x 70.5 mm

Subwoofer (PS-HW2-1)

240.0 x 360.0 x 329.0 mm

Operating Temperature Range

+5°C to +35°C

Operating Humidity Range

10 % to 75 %

AMPLIFIER

Rated Output

Power

Soundbar Main Unit

35Wx 2, 6 ohm, THD≦10%

Subwoofer (PS-HW2-1)

80W, 3 ohm, THD≦10%

Supported play formats

(DTS 2.0 sound is played in DTS format.)

LPCM 2ch, Dolby Audio™ (supporting

Dolby® Digital), DTS

• Nominal specification

Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.

Weight and dimensions are approximate.

For more information about the power supply and power consumption, refer to the label attached to the

product. (Label : Bottom of the Soundbar Main Unit)

• For India Only

"This product is RoHS compliant"

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AH68-02948A-01

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer

care Centre.

Area Contact Centre



Web Site

Asia Pacific

CHINA 400-810-5858 www.samsung.com/cn/support

HONG KONG 3698 4698

www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

MACAU 0800 333 www.samsung.com/support

SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support

AUSTRALIA 1300 362 603 www.samsung.com/au/support

NEW ZEALAND

0800 726 786 (All Product)

0800 6 726 786

www.samsung.com/nz/support

VIETNAM 1800 588 889 www.samsung.com/vn/support

THAILAND

0-2689-3232

1800-29-3232 (Toll free)

www.samsung.com/th/support

MYANMAR +95-1-2399-888 www.samsung.com/mm/support

CAMBODIA

+855-23-993232

1800-20-3232 (Toll free)

www.samsung.com/th/support

LAOS +856-214-17333

MALAYSIA

1800-88-9999

+603-7713 7420 (Overseas contact)

www.samsung.com/my/support

INDONESIA

021-5699-7777

0800-112-8888 (All Product, Toll Free)

www.samsung.com/id/support

PHILIPPINES

1-800-10-726-7864 [ PLDT Toll Free ]

1-800-8-726-7864 [ Globe Landline and Mobile ]

02-422-2111 [ Standard Landline ]

www.samsung.com/ph/support

TAIWAN 0800-329-999 www.samsung.com/tw/support

INDIA 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)

www.samsung.com/in/support

NEPAL

16600172667 (Toll Free for NTC Only)

9801572667

BANGLADESH

09612300300

08000300300 (Toll free)

SRI LANKA

+9411SAMSUNG (+94117267864)

+94117540540

+94115900000

HW-K350_K355_XL_XM_XP-QG-180723.indd 15HW-K350_K355_XL_XM_XP-QG-180723.indd 15 2018-07-23  3:57:092018-07-23  3:57:09

Samsung HW-K350 Quick start guide

Samsung HW-K350 Quick start guide

Samsung HW-K350 Quick start guide

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