Samsung AR12MSWXCWKNCV User manual

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www.samsung.com/ca/support (English)

www.samsung.com/ca_fr/support (French)

DB68-07160A-01

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Air conditioner

User manual/Installation manual

ARTTMSWXTT

• Thank you for purchasing this Samsung air conditioner.

• Before operating this unit, please read this user manual carefully and retain it for future reference.

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Contents

Safety Information 4

At a Glance 9

Indoor Unit Overview 9

Display

Remote Control Overview 10

Inserting batteries

Remote Control Operation 11

Operation modes • Controlling temperature •

Controlling fan speed • Controlling air flow direction

Power Smart Features 13

Cooling Operation 13

Cool mode • 2-Step cooling function • Wind-free Cooling function

Dehumidifying Operation 15

Dry mode

Heating Operation 16

Heat mode

Quick Smart Features 17

Auto mode • Fan mode • Fast function • Comfort function •

Beep sound function • Quiet function • Display lighting function •

Wi-Fi function (Smart A/C application)

Energy-Saving Features 21

Energy-Saving Operation 21

Electricity consumption check • Single user function •

Timed on/Timed off function • good’sleep function

Cleaning and Maintenance 25

Cleaning at a Glance 25

Troubleshooting 28

Smart Home App 30

Installation 34

Safety Information on Installation 34

Preparation 36

Step 1.1 Choosing the installation location

Step 1.2 Checking and preparing accessories and tools

Step 1.3 Drilling a hole through the wall

Step 1.4 Taping the pipes, cables, and drain hose

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Indoor Unit Installation 40

Step 2.1 Disassembling the cover panel

Step 2.2 Disassembling the installation plate

Step 2.3 Connecting the power and communication cables (assembly cable)

Step 2.4 Optional: Extending the power cable

Step 2.5 Installing and connecting the drain hose

Step 2.6 Optional: Extending the drain hose

Step 2.7 Optional: Changing the direction of the drain hose

Step 2.8 Installing and connecting the assembly pipes to the refrigerant pipes (assembly pipe)

Step 2.9 Shortening or extending the refrigerant pipes (assembly pipe)

Step 2.10 Fixing the installation plate

Step 2.11 Fixing the indoor unit to the installation plate

Step 2.12 Assembling the cover panel

Outdoor Unit Installation 48

Step 3.1 Fixing the outdoor unit in place

Step 3.2 Connecting the power and communication cables and the refrigerant pipes

Step 3.3 Evacuating the air

Step 3.4 Adding refrigerant

Installation Inspection 51

Step 4.1 Performing the gas leak tests

Step 4.2 Running the Smart Install mode

Step 4.3 Performing final check and trial operation

Sub PCB installation(optional) 54

Wired remote controller installation (optional) 55

ENERGY STAR qualified model only

– Proper sizing and installation of equipment is critical to achieve optimal performance.

Split system air conditioners and heat pumps (excluding ductless systems) must be

matched with appropriate coil components to meet ENERGY STAR criteria. Ask your

contractor for details or visit www.energystar.gov.

Qualified model list (Indoor/Outdoor):

AR09MSWXCWKN/AR09MSWXCWKX

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Safety Information Safety Information

Safety Information

WARNING

State of California Proposition 65 Warning (US only)

This product contains chemicals known to the State of California to

cause cancer and birth defects or other reproductive harm.

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to

safely and efficiently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air conditioner

may differ slightly from those described in this manual. If you have any questions, call your nearest contact

centre or find help and information online at www.samsung.com.

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

Follow directions. Do NOT attempt.

Make sure the machine is grounded to prevent electric shock.

Cut off the power supply. Do NOT disassemble.

FOR INSTALLATION

WARNING

Use a power cord with this product's power specifications or higher and use the power cord for this

appliance only. In addition, do not use an extension cord.

• Extending the power cord may result in electric shock or fire.

• Do not use an electric transformer. This may result in electric shock or fire.

• If the voltage/frequency/rated current condition is different, it may cause fire.

The installation of this appliance must be performed by a qualified technician or service company.

• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury and

may also void warranty on the installed product.

Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner)

and circuit breaker dedicated to the air conditioner.

• Failing to do so may result in electric shock or fire.

Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.

• Failing to do so may result in electric shock, fire, explosion, or problems with the product.

Safety Information

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Safety Information Safety Information

Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a

humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install

this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Never install the outdoor unit in a location such as on a high external wall where it could fall.

• If the outdoor unit falls, it may result in injury, death or property damage.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water

pipe, or telephone line.

• Failing to do so may result in electric shock, fire, and explosion.

• Make sure to use a socket-outlet with ground.

CAUTION

Please cover the air conditioner with PE BAG after installation, and remove it when you start to run air

conditioner.

IInstall your appliance on a level and hard floor that can support its weight.

• Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Install the drain hose properly so that water drains correctly.

• Failing to do so may result in water overflowing and property damage. Avoid adding drain to waste

pipes as odours may arise in the future.

When installing the outdoor unit, make sure to connect the drain hose so that draining is performed

correctly.

• The water generated during heating by the outdoor unit may overflow and result in property

damage.

In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.

FOR POWER SUPPLY

WARNING

When the circuit breaker is damaged, contact your nearest service centre.

Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the

power line over a metal object, place a heavy object on the power line, insert the power line between

objects, or push the power line into the space behind the appliance.

• This may result in electric shock or fire.

CAUTION

When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut

the power at the circuit breaker.

• Failing to do so may result in electric shock or fire.

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Safety Information Safety Information

FOR USING

WARNING

If the appliance is flooded, please contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply

immediately and contact the nearest service centre.

• Failing to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching

the power line. Do not touch the appliance or power line.

• Do not use a ventilating fan.

• A spark may result in an explosion or fire.

To reinstall the air conditioner, please contact your nearest service centre.

• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.

• Delivery service for the product is not provided. If you reinstall the product in another location,

additional construction expenses and an installation fee will be charged.

• Especially, when you wish to install the product in an unusual location such as in an industrial area

or near the seaside where it is exposed to salt in the air, please contact your nearest service centre.

Do not touch the circuit breaker with wet hands.

• This may result in electric shock.

Do not turn the air conditioner off with the circuit breaker while it is operating.

• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and

result in electric shock or fire.

After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as

packaging materials can be dangerous to children.

• If a child places a bag over its head, it may result in suffocation.

Do not touch the air flow blade with your hands or fingers during heating.

• This may result in electric shock or burns.

Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.

• Take special care that children do not injure themselves by inserting their fingers into the product.

Do not strike or pull the air conditioner with excessive force.

• This may result in fire, injury, or problems with the product.

Do not place an object near the outdoor unit that allows children to climb onto the machine.

• This may result in children seriously injuring themselves.

Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm

people.

• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.

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Safety Information Safety Information

If any foreign substance such as water has entered the appliance, cut off the power supply and

contact the nearest service centre.

• Failing to do so may result in electric shock or fire.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.

• Failing to do so may result in electric shock, fire, problems with the product, or injury.

CAUTION

Do not place objects or devices under the indoor unit.

• Water dripping from the indoor unit may result in fire or property damage.

Check that the installation frame of the outdoor unit is not broken at least once a year.

• Failing to do so may result in injury, death or property damage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted

cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not operate the appliance with wet hands.

• This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, it may also result in electric shock, fire or problems with the

product.

Do not drink the water from the air conditioner.

• The water may be harmful to humans.

Do not apply a strong impact to the remote control and do not disassemble the remote control.

Do not touch the pipes connected with the product.

• This may result in burns or injury.

Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or

for any other unusual purposes.

• This may result in property damage.

Avoid directly exposing humans, animals or plants to the air flow from the air conditioner for long

periods of time.

• This may result in harm to humans, animals or plants.

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Safety Information Safety Information

FOR CLEANING

WARNING

Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol

to clean the appliance.

• This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.

• Failing to do so may result in electric shock or fire.

CAUTION

Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp

edges.

• This should be done by a qualified technician. Please contact your installer or service centre.

Do not clean the inside of the air conditioner by yourself.

• For cleaning inside the appliance, contact your nearest service centre.

• When cleaning the filter, refer to the descriptions in the ‘Cleaning at a Glance’ section.

• Failing to do so may result in damage, electric shock or fire.

• Make sure to prevent any injury from sharp edges of the surface when handling the heat exchanger.

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At a Glance

08

09

05

06

03

04

01

02

07

01 Air intake

02 Air filter

03 Air flow blade (up and down)

04 Air flow blade (left and right)

05 Room temperature sensor

06 WI-FI module

07 Wind-free panel

08 Display

09 Power button /Remote control receiver

Display

01

04

02

03

01 Temperature indicator

Filter reset indicator ( )

Electricity consumption indicator

Auto clean indicator ( )

Defrost indicator ( )

02 Wi-Fi indicator

03 Single user indicator

04 Timer indicator

good'sleep indicator

Auto clean indicator

The actual product may differ slightly from the image depicted below.

Indoor Unit Overview

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At a Glance

Remote Control Overview

01

05

06

07

17

18

19

21

22

02

03

04

12

13

14

20

15

16

08

09

11

10

01 Set temperature indicator

02 Timer option indicator

03 Operation mode indicator

04 Options indicator

05 Low battery indicator

06 Transmit indicator

07 Fan speed indicator

08 Virus doctor indicator

09 Wind-free indicator

10 Vertical air swing indicator

11 Horizontal air swing indicator

12 Power button

13 Temperature button

14 Timer button

15 Fan speed button

16 Direction button / Selection button

17 Vertical air swing button

18 Mode button

19 Single user/ Wind-free button

20 Horizontal air swing button

21 Options / Clean button

22 SET button

Inserting batteries

two 1.5V AAA type batteries

NOTE

• The descriptions in this manual are primarily made

based on the remote control buttons.

• Although Virus Doctor (

) and d’light Cool is

displayed on the remote control display, it is not

available on this model.

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At a Glance

Operation modes

You can change the current mode between Auto, Cool, Dry, Fan, and

Heat by pressing the button.

Controlling temperature

You can control the temperature in each mode as follows:

Mode Temperature control

Auto/Cool/

Heat

Adjust by 1 °F between 61°F and 86°F(16°C and 30°C)

Dry

Adjust by 1 °F between 65°F and 86°F(18°C and 30°C)

Fan You cannot control the temperature.

NOTE

You can use the Cool, Dry, and Heat modes in the following conditions:

Mode Cool Dry Heat

Indoor

temperature

61˚F to 90˚F

( 16°C to 32°C )

65˚F to 90˚F

( 18°C to 32°C )

46°F to 81°F

( 8°C to 27°C )

Outdoor

temperature

14°F to 115°F

( -10°C to 46°C )

14°F to 115°F

( -10°C to 46°C )

5°F to 75°F

( -15°C to 24°C )

Indoor humidity

80% or less

relative

humidity

_ _

• If the air conditioner operates in a high humidity environment in the

Cool mode for an extended period of time, condensation may occur.

• If the outdoor temperature drops to 5°F(-15°C), the heating capacity

may decrease to as much as 60% to 70% of the specified capacity.

You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan speed,

and air direction.

Remote Control Operation

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At a Glance

Controlling fan speed

You can select the following fan speeds in each mode:

Mode Available fan speeds

Auto/Dry

(Auto)

Cool/Heat

(Auto), (Low), (Med), (High),

(Turbo)

Fan

(Low), (Med), (High), (Turbo)

Controlling air flow direction

Keep the air flow in a constant direction by stopping the movements of

the vertical and horizontal air flow blades.

In operation

►

or

NOTE

• If you adjust the vertical air flow blade manually, it may not close

completely when you turn off the air conditioner.

• If you adjust the horizontal air flow blade manually, it may not

operate normally.

• You can control the air flow direction when the good'sleep function

is running while in the Heat mode, but not while in the Cool mode.

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Power Smart Features

Cool mode

Use the Cool mode to stay cool in hot weather.

► ►

Select Cool.

NOTE

• For comfort, keep the temperature difference between the indoor

and outdoor air within

9°F(5°C)

in the Cool mode.

• After selecting the Cool mode, select a function, temperature, and

fan speed that you want to apply.

– To cool your room quickly, select a low temperature and a strong

fan speed.

– To save energy, select a high temperature and a weak fan speed.

– As the indoor temperature approaches the set temperature, the

compressor will operate at a low speed to save energy.

2-Step cooling function

Strong cooling operation starts to reach the desired temperature in the first

step. When the room temperature nearly reaches the desired temperature,

the fan speed and the air flow direction are controlled properly. When it

reaches the desired temperature, the Wind-free Cooling operation starts to

provide mild breeze.

In the Cool mode

► ► ►

Select 2-Step.

►

NOTE

• When the indoor temperature rises by some elements such as solar

radiation, door opening and closing, or ventilation, the Wind-free Cooling

operation is cancelled and then changed to a strong cooling operation

automatically.

• The air flow blade is automatically adjusted to control air flow according

to the indoor temperature.

Change of the air flow blade by temperature

: Open (Breeze comes out from the air flow blade)

: Close (Breeze comes out from the wind-free panel)

• If you select the 2-Step cooling function while such functions as Wind-

free Cooling, Fast, Comfort, Quiet, Single user, good'sleep function are

running, these functions are cancelled.

The smart and powerful cooling functions of the Samsung air conditioner keep an enclosed space cool and

comfortable.

Cooling Operation

Power Smart Features

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Power Smart Features

Wind-free Cooling function

Use the Wind-free Cooling function to enjoy mild cool breeze exuding

from fine holes on the wind-free panel with the air flow blade closed,

instead of getting cool wind directly. The automated control of the

temperature and fan speed according to the indoor temperatures keeps

your room cool and pleasant.

In the Cool/Dry/Fan mode

►

NOTE

• To cancel this function, press the

button again.

• If the Wind-free Cooling function is cancelled, the air conditioner

returns to the original fan speed.

• You can adjust the set temperature during the Wind-free Cooling

function, and recommended set temperatures are 75 to 79 ℉ (24 to

26 ℃). However, you cannot change the set temperature in the Fan

mode.

• You can use the Wind-free Cooling function when the Cool, Dry, or

Fan mode is running.

• If the room temperature goes high because of rise of external

temperature, heat from cooking, or other reason, operate the Wind-

free Cooling function after operating in the Cool mode.

• If you select the Wind-free Cooling function in the Fan mode, the

compressor stops working so that cool air does not come out.

However, mild breeze comes out and starts to clean the air in the

room.

• When indoor humidity becomes higher relatively while the Wind-

free Cooling function is running, the air flow blade is open to control

the air flow smoothly in the room. When the indoor temperature and

humidity are changed, the air flow blade is closed and the Wind-free

Cooling function starts to operate.

Change of the air flow blade by temperature and humidity

: Open (Breeze comes out from the air flow blade)

: Close (Breeze comes out from the wind-free panel)

• If the air conditioner is installed over the bed, adjust the set temperature

from 77 to 81 ℉ (25 to 27 ℃) to use the Wind-free Cooling function while

sleeping or using the good'sleep function.

• If you select the Wind-free Cooling function while such functions as

2-step cooling, Fast, Comfort, Single user, Quiet or air flow direction

( , ) function are running, these functions are cancelled.

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Power Smart Features

Dry mode

Use the Dry mode in rainy or humid weather.

► ►

Select Dry.

NOTE

• The lower the set temperature is, the greater the dehumidifying

capacity is. When the current humidity seems to be high, adjust the

set temperature to a low temperature.

• You cannot use the Dry mode for heating. The Dry mode is designed

to produce a cooling side-effect.

The dehumidifying function of the Samsung air conditioner keeps an enclosed space dry and comfortable.

Dehumidifying Operation

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Power Smart Features

A

B

Heat mode

Use the Heat mode to stay warm.

► ►

Select Heat.

NOTE

• While the air conditioner warms up, the fan may not operate for

about 3 to 5 minutes at the beginning to prevent cold blasts.

• If the air conditioner heats insufficiently, use an additional heating

appliance in combination with the air conditioner.

• When the outdoor temperature is low and the humidity is high

in Heat mode, frost may develop on the outdoor heat exchanger.

This may also decrease the heating efficiency. If this occurs, the air

conditioner runs the defrost function for 5 to 12 minutes to remove

frost from the outdoor heat exchanger.

• When the defrost function is running, steam is produced on the

outdoor unit. The air conditioner moves the vertical air flow blade to

the lowest position, as shown in the left figure, to prevent cold air

from coming out from the indoor unit.

A. The position of the vertical air flow blade when the defrost function

is running (The blade looks almost closed.)

B. The position range of the vertical air flow blade when the Heat

mode is running.

• When the defrost function is running, no air comes out from the

indoor unit in order to prevent cold air from coming out. When the

defrost function is finished, warm air comes out after a while.

• The cycle of the defrost function may be shortened depending on

the amount of frost on the outdoor unit.

• The cycle of the defrost function may be shortened depending on

the humidity from rain and snow, too.

• When the defrost function is running, you cannot select other

functions with the remote control. Select them after the defrost

function is finished.

The heating functions of the Samsung air conditioner keep an enclosed space warm and comfortable.

Heating Operation

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Power Smart Features

Auto mode

Use the Auto mode when you want the air conditioner to automatically

control the operation. The air conditioner will provide the most

comfortable atmosphere that it can.

► ►

Select Auto.

NOTE

• When the indoor temperature seems to be higher or lower than the

set point, the air conditioner automatically produces either cool air

to cool down the indoor temperature or warm air to warm up the

indoor temperature.

Fan mode

Use the Fan mode to run the air conditioner like a common fan. The air

conditioner provides a natural breeze.

► ►

Select Fan.

NOTE

• If the air conditioner will not be used for an extended period of

time, dry the air conditioner by running it in the Fan mode for 3 or

4 hours.

• The outdoor unit is designed not to operate in the Fan mode to

prevent cold air from entering through the unit. This is a normal

operation and not a fault with the air conditioner.

There is a variety of extra functionality provided by the Samsung air conditioner.

Quick Smart Features

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Power Smart Features

Fast function

Use the Fast function to quickly cool or heat your room. This function

is the most powerful cooling and heating function provided by the

air conditioner. You can select this function both in the Cool and Heat

modes.

In the Cool or Heat mode

► ► ►

Select Fast.

►

NOTE

• If you select the Fast function while such functions as 2-Step

cooling, Wind-free Cooling, Comfort, Single user, Quiet, or

good'sleep are running, these functions are cancelled.

• You can change the air flow direction.

• You cannot change the set temperature and the fan speed.

• When you select the Fast function in the Heat mode, you may not

be able to increase the fan speed in order to prevent cool air from

blowing.

Comfort function

Use the Comfort function when you feel the current cooling or heating

effect is too strong. The air conditioner provides a mild cooling or

heating. You can select this function both in the Cool and Heat modes.

In the Cool or Heat mode

► ► ►

Select Comfort.

►

NOTE

• You can change the set temperature and the air flow direction.

• You cannot change the fan speed.

• If you select the Comfort function while such functions as 2-Step

cooling, Wind-free Cooling, Fast, Single user, Quiet, or good'sleep

are running, these functions are cancelled.

• If you feel cooling or heating effect in the Comfort function is weak,

cancel the Comfort function.

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Power Smart Features

Beep sound function

Use the Beep sound function to turn on or off the beep sound that

plays when you press a button on the remote control.

► ►

Select Beep.

►

Quiet function

Use the Quiet function to reduce operating noise. You can select this

function both in the Cool and Heat modes.

In the Cool or Heat mode

► ► ►

Select Quiet.

►

NOTE

• You can change the set temperature and the air flow direction.

• You cannot change the fan speed.

• If you select the Quiet function while such functions as 2-Step

cooling, Wind-free Cooling, Fast, Comfort, Single user, or

good'sleep are running, these functions are cancelled.

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Samsung AR12MSWXCWKNCV User manual

Samsung AR12MSWXCWKNCV User manual

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