Samsung AR12MSWXCWKNCV User manual

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COUNTRY CALL OR VISIT US ONLINE AT
U.S.A
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Electronics
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1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
CANADA
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1-844-SAM-PAYS (726-7297)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DB68-07160A-01
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Air conditioner
User manual/Installation manual
ARTTMSWXTT
Thank you for purchasing this Samsung air conditioner.
Before operating this unit, please read this user manual carefully and retain it for future reference.
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Contents
Safety Information 4
Safety Information 4
At a Glance 9
Indoor Unit Overview 9
Display
Remote Control Overview 10
Inserting batteries
Remote Control Operation 11
Operation modes • Controlling temperature •
Controlling fan speed • Controlling air flow direction
Power Smart Features 13
Cooling Operation 13
Cool mode • 2-Step cooling function • Wind-free Cooling function
Dehumidifying Operation 15
Dry mode
Heating Operation 16
Heat mode
Quick Smart Features 17
Auto mode • Fan mode • Fast function • Comfort function
Beep sound function • Quiet function • Display lighting function •
Wi-Fi function (Smart A/C application)
Energy-Saving Features 21
Energy-Saving Operation 21
Electricity consumption check • Single user function •
Timed on/Timed off function • good’sleep function
Cleaning and Maintenance 25
Cleaning at a Glance 25
Troubleshooting 28
Smart Home App 30
Installation 34
Safety Information on Installation 34
Preparation 36
Step 1.1 Choosing the installation location
Step 1.2 Checking and preparing accessories and tools
Step 1.3 Drilling a hole through the wall
Step 1.4 Taping the pipes, cables, and drain hose
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Indoor Unit Installation 40
Step 2.1 Disassembling the cover panel
Step 2.2 Disassembling the installation plate
Step 2.3 Connecting the power and communication cables (assembly cable)
Step 2.4 Optional: Extending the power cable
Step 2.5 Installing and connecting the drain hose
Step 2.6 Optional: Extending the drain hose
Step 2.7 Optional: Changing the direction of the drain hose
Step 2.8 Installing and connecting the assembly pipes to the refrigerant pipes (assembly pipe)
Step 2.9 Shortening or extending the refrigerant pipes (assembly pipe)
Step 2.10 Fixing the installation plate
Step 2.11 Fixing the indoor unit to the installation plate
Step 2.12 Assembling the cover panel
Outdoor Unit Installation 48
Step 3.1 Fixing the outdoor unit in place
Step 3.2 Connecting the power and communication cables and the refrigerant pipes
Step 3.3 Evacuating the air
Step 3.4 Adding refrigerant
Installation Inspection 51
Step 4.1 Performing the gas leak tests
Step 4.2 Running the Smart Install mode
Step 4.3 Performing final check and trial operation
Sub PCB installation(optional) 54
Wired remote controller installation (optional) 55
ENERGY STAR qualified model only
Proper sizing and installation of equipment is critical to achieve optimal performance.
Split system air conditioners and heat pumps (excluding ductless systems) must be
matched with appropriate coil components to meet ENERGY STAR criteria. Ask your
contractor for details or visit www.energystar.gov.
Qualified model list (Indoor/Outdoor):
AR09MSWXCWKN/AR09MSWXCWKX
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Safety Information Safety Information
Safety Information
WARNING
State of California Proposition 65 Warning (US only)
This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to
safely and efficiently operate the extensive features and functions of your new appliance.
Because the following operating instructions cover various models, the characteristics of your air conditioner
may differ slightly from those described in this manual. If you have any questions, call your nearest contact
centre or find help and information online at www.samsung.com.
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
Follow directions. Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Cut off the power supply. Do NOT disassemble.
FOR INSTALLATION
WARNING
Use a power cord with this product's power specifications or higher and use the power cord for this
appliance only. In addition, do not use an extension cord.
Extending the power cord may result in electric shock or fire.
Do not use an electric transformer. This may result in electric shock or fire.
If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury and
may also void warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner)
and circuit breaker dedicated to the air conditioner.
Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
Failing to do so may result in electric shock, fire, explosion, or problems with the product.
Safety Information
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Safety Information Safety Information
Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a
humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install
this appliance in a location where gas may leak.
This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water
pipe, or telephone line.
Failing to do so may result in electric shock, fire, and explosion.
Make sure to use a socket-outlet with ground.
CAUTION
Please cover the air conditioner with PE BAG after installation, and remove it when you start to run air
conditioner.
IInstall your appliance on a level and hard floor that can support its weight.
Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the drain hose properly so that water drains correctly.
Failing to do so may result in water overflowing and property damage. Avoid adding drain to waste
pipes as odours may arise in the future.
When installing the outdoor unit, make sure to connect the drain hose so that draining is performed
correctly.
The water generated during heating by the outdoor unit may overflow and result in property
damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the
power line over a metal object, place a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
This may result in electric shock or fire.
CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut
the power at the circuit breaker.
Failing to do so may result in electric shock or fire.
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Safety Information Safety Information
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply
immediately and contact the nearest service centre.
Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power line. Do not touch the appliance or power line.
Do not use a ventilating fan.
A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service centre.
Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
Delivery service for the product is not provided. If you reinstall the product in another location,
additional construction expenses and an installation fee will be charged.
Especially, when you wish to install the product in an unusual location such as in an industrial area
or near the seaside where it is exposed to salt in the air, please contact your nearest service centre.
Do not touch the circuit breaker with wet hands.
This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is operating.
Turning the air conditioner off and then on again with the circuit breaker may cause a spark and
result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
If a child places a bag over its head, it may result in suffocation.
Do not touch the air flow blade with your hands or fingers during heating.
This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
Take special care that children do not injure themselves by inserting their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine.
This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm
people.
Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.
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Safety Information Safety Information
If any foreign substance such as water has entered the appliance, cut off the power supply and
contact the nearest service centre.
Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.
Failing to do so may result in electric shock, fire, problems with the product, or injury.
CAUTION
Do not place objects or devices under the indoor unit.
Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a year.
Failing to do so may result in injury, death or property damage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
As well as being harmful to humans, it may also result in electric shock, fire or problems with the
product.
Do not drink the water from the air conditioner.
The water may be harmful to humans.
Do not apply a strong impact to the remote control and do not disassemble the remote control.
Do not touch the pipes connected with the product.
This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or
for any other unusual purposes.
This may result in property damage.
Avoid directly exposing humans, animals or plants to the air flow from the air conditioner for long
periods of time.
This may result in harm to humans, animals or plants.
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Safety Information Safety Information
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol
to clean the appliance.
This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp
edges.
This should be done by a qualified technician. Please contact your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
For cleaning inside the appliance, contact your nearest service centre.
When cleaning the filter, refer to the descriptions in the ‘Cleaning at a Glance’ section.
Failing to do so may result in damage, electric shock or fire.
Make sure to prevent any injury from sharp edges of the surface when handling the heat exchanger.
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At a Glance
At a Glance
08
09
05
06
03
04
01
02
07
01 Air intake
02 Air filter
03 Air flow blade (up and down)
04 Air flow blade (left and right)
05 Room temperature sensor
06 WI-FI module
07 Wind-free panel
08 Display
09 Power button /Remote control receiver
Display
01
04
02
03
01 Temperature indicator
Filter reset indicator ( )
Electricity consumption indicator
Auto clean indicator ( )
Defrost indicator ( )
02 Wi-Fi indicator
03 Single user indicator
04 Timer indicator
good'sleep indicator
Auto clean indicator
The actual product may differ slightly from the image depicted below.
Indoor Unit Overview
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At a Glance
Remote Control Overview
01
05
06
07
17
18
19
21
22
02
03
04
12
13
14
20
15
16
08
09
11
10
01 Set temperature indicator
02 Timer option indicator
03 Operation mode indicator
04 Options indicator
05 Low battery indicator
06 Transmit indicator
07 Fan speed indicator
08 Virus doctor indicator
09 Wind-free indicator
10 Vertical air swing indicator
11 Horizontal air swing indicator
12 Power button
13 Temperature button
14 Timer button
15 Fan speed button
16 Direction button / Selection button
17 Vertical air swing button
18 Mode button
19 Single user/ Wind-free button
20 Horizontal air swing button
21 Options / Clean button
22 SET button
Inserting batteries
two 1.5V AAA type batteries
NOTE
The descriptions in this manual are primarily made
based on the remote control buttons.
Although Virus Doctor (
) and d’light Cool is
displayed on the remote control display, it is not
available on this model.
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At a Glance
Operation modes
You can change the current mode between Auto, Cool, Dry, Fan, and
Heat by pressing the button.
Controlling temperature
You can control the temperature in each mode as follows:
Mode Temperature control
Auto/Cool/
Heat
Adjust by 1 °F between 61°F and 86°F(16°C and 30°C)
Dry
Adjust by 1 °F between 65°F and 86°F(18°C and 30°C)
Fan You cannot control the temperature.
NOTE
You can use the Cool, Dry, and Heat modes in the following conditions:
Mode Cool Dry Heat
Indoor
temperature
61˚F to 90˚F
( 16°C to 32°C )
65˚F to 90˚F
( 18°C to 32°C )
46°F to 81°F
( 8°C to 27°C )
Outdoor
temperature
14°F to 115°F
( -10°C to 46°C )
14°F to 115°F
( -10°C to 46°C )
5°F to 75°F
( -15°C to 24°C )
Indoor humidity
80% or less
relative
humidity
_ _
If the air conditioner operates in a high humidity environment in the
Cool mode for an extended period of time, condensation may occur.
If the outdoor temperature drops to 5°F(-15°C), the heating capacity
may decrease to as much as 60% to 70% of the specified capacity.
You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan speed,
and air direction.
Remote Control Operation
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At a Glance
Controlling fan speed
You can select the following fan speeds in each mode:
Mode Available fan speeds
Auto/Dry
(Auto)
Cool/Heat
(Auto), (Low), (Med), (High),
(Turbo)
Fan
(Low), (Med), (High), (Turbo)
Controlling air flow direction
Keep the air flow in a constant direction by stopping the movements of
the vertical and horizontal air flow blades.
In operation
or
NOTE
If you adjust the vertical air flow blade manually, it may not close
completely when you turn off the air conditioner.
If you adjust the horizontal air flow blade manually, it may not
operate normally.
You can control the air flow direction when the good'sleep function
is running while in the Heat mode, but not while in the Cool mode.
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Power Smart Features
Cool mode
Use the Cool mode to stay cool in hot weather.
Select Cool.
NOTE
For comfort, keep the temperature difference between the indoor
and outdoor air within
9°F(5°C)
in the Cool mode.
After selecting the Cool mode, select a function, temperature, and
fan speed that you want to apply.
To cool your room quickly, select a low temperature and a strong
fan speed.
To save energy, select a high temperature and a weak fan speed.
As the indoor temperature approaches the set temperature, the
compressor will operate at a low speed to save energy.
2-Step cooling function
Strong cooling operation starts to reach the desired temperature in the first
step. When the room temperature nearly reaches the desired temperature,
the fan speed and the air flow direction are controlled properly. When it
reaches the desired temperature, the Wind-free Cooling operation starts to
provide mild breeze.
In the Cool mode
Select 2-Step.
NOTE
When the indoor temperature rises by some elements such as solar
radiation, door opening and closing, or ventilation, the Wind-free Cooling
operation is cancelled and then changed to a strong cooling operation
automatically.
The air flow blade is automatically adjusted to control air flow according
to the indoor temperature.
Change of the air flow blade by temperature
: Open (Breeze comes out from the air flow blade)
: Close (Breeze comes out from the wind-free panel)
If you select the 2-Step cooling function while such functions as Wind-
free Cooling, Fast, Comfort, Quiet, Single user, good'sleep function are
running, these functions are cancelled.
The smart and powerful cooling functions of the Samsung air conditioner keep an enclosed space cool and
comfortable.
Cooling Operation
Power Smart Features
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Power Smart Features
Wind-free Cooling function
Use the Wind-free Cooling function to enjoy mild cool breeze exuding
from fine holes on the wind-free panel with the air flow blade closed,
instead of getting cool wind directly. The automated control of the
temperature and fan speed according to the indoor temperatures keeps
your room cool and pleasant.
In the Cool/Dry/Fan mode
NOTE
To cancel this function, press the
button again.
If the Wind-free Cooling function is cancelled, the air conditioner
returns to the original fan speed.
You can adjust the set temperature during the Wind-free Cooling
function, and recommended set temperatures are 75 to 79 ℉ (24 to
26 ℃). However, you cannot change the set temperature in the Fan
mode.
You can use the Wind-free Cooling function when the Cool, Dry, or
Fan mode is running.
If the room temperature goes high because of rise of external
temperature, heat from cooking, or other reason, operate the Wind-
free Cooling function after operating in the Cool mode.
If you select the Wind-free Cooling function in the Fan mode, the
compressor stops working so that cool air does not come out.
However, mild breeze comes out and starts to clean the air in the
room.
When indoor humidity becomes higher relatively while the Wind-
free Cooling function is running, the air flow blade is open to control
the air flow smoothly in the room. When the indoor temperature and
humidity are changed, the air flow blade is closed and the Wind-free
Cooling function starts to operate.
Change of the air flow blade by temperature and humidity
: Open (Breeze comes out from the air flow blade)
: Close (Breeze comes out from the wind-free panel)
If the air conditioner is installed over the bed, adjust the set temperature
from 77 to 81 ℉ (25 to 27 ℃) to use the Wind-free Cooling function while
sleeping or using the good'sleep function.
If you select the Wind-free Cooling function while such functions as
2-step cooling, Fast, Comfort, Single user, Quiet or air flow direction
( , ) function are running, these functions are cancelled.
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Power Smart Features
Dry mode
Use the Dry mode in rainy or humid weather.
Select Dry.
NOTE
The lower the set temperature is, the greater the dehumidifying
capacity is. When the current humidity seems to be high, adjust the
set temperature to a low temperature.
You cannot use the Dry mode for heating. The Dry mode is designed
to produce a cooling side-effect.
The dehumidifying function of the Samsung air conditioner keeps an enclosed space dry and comfortable.
Dehumidifying Operation
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Power Smart Features
A
B
Heat mode
Use the Heat mode to stay warm.
Select Heat.
NOTE
While the air conditioner warms up, the fan may not operate for
about 3 to 5 minutes at the beginning to prevent cold blasts.
If the air conditioner heats insufficiently, use an additional heating
appliance in combination with the air conditioner.
When the outdoor temperature is low and the humidity is high
in Heat mode, frost may develop on the outdoor heat exchanger.
This may also decrease the heating efficiency. If this occurs, the air
conditioner runs the defrost function for 5 to 12 minutes to remove
frost from the outdoor heat exchanger.
When the defrost function is running, steam is produced on the
outdoor unit. The air conditioner moves the vertical air flow blade to
the lowest position, as shown in the left figure, to prevent cold air
from coming out from the indoor unit.
A. The position of the vertical air flow blade when the defrost function
is running (The blade looks almost closed.)
B. The position range of the vertical air flow blade when the Heat
mode is running.
When the defrost function is running, no air comes out from the
indoor unit in order to prevent cold air from coming out. When the
defrost function is finished, warm air comes out after a while.
The cycle of the defrost function may be shortened depending on
the amount of frost on the outdoor unit.
The cycle of the defrost function may be shortened depending on
the humidity from rain and snow, too.
When the defrost function is running, you cannot select other
functions with the remote control. Select them after the defrost
function is finished.
The heating functions of the Samsung air conditioner keep an enclosed space warm and comfortable.
Heating Operation
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Power Smart Features
Auto mode
Use the Auto mode when you want the air conditioner to automatically
control the operation. The air conditioner will provide the most
comfortable atmosphere that it can.
Select Auto.
NOTE
When the indoor temperature seems to be higher or lower than the
set point, the air conditioner automatically produces either cool air
to cool down the indoor temperature or warm air to warm up the
indoor temperature.
Fan mode
Use the Fan mode to run the air conditioner like a common fan. The air
conditioner provides a natural breeze.
Select Fan.
NOTE
If the air conditioner will not be used for an extended period of
time, dry the air conditioner by running it in the Fan mode for 3 or
4 hours.
The outdoor unit is designed not to operate in the Fan mode to
prevent cold air from entering through the unit. This is a normal
operation and not a fault with the air conditioner.
There is a variety of extra functionality provided by the Samsung air conditioner.
Quick Smart Features
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Power Smart Features
Fast function
Use the Fast function to quickly cool or heat your room. This function
is the most powerful cooling and heating function provided by the
air conditioner. You can select this function both in the Cool and Heat
modes.
In the Cool or Heat mode
Select Fast.
NOTE
If you select the Fast function while such functions as 2-Step
cooling, Wind-free Cooling, Comfort, Single user, Quiet, or
good'sleep are running, these functions are cancelled.
You can change the air flow direction.
You cannot change the set temperature and the fan speed.
When you select the Fast function in the Heat mode, you may not
be able to increase the fan speed in order to prevent cool air from
blowing.
Comfort function
Use the Comfort function when you feel the current cooling or heating
effect is too strong. The air conditioner provides a mild cooling or
heating. You can select this function both in the Cool and Heat modes.
In the Cool or Heat mode
Select Comfort.
NOTE
You can change the set temperature and the air flow direction.
You cannot change the fan speed.
If you select the Comfort function while such functions as 2-Step
cooling, Wind-free Cooling, Fast, Single user, Quiet, or good'sleep
are running, these functions are cancelled.
If you feel cooling or heating effect in the Comfort function is weak,
cancel the Comfort function.
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Power Smart Features
Beep sound function
Use the Beep sound function to turn on or off the beep sound that
plays when you press a button on the remote control.
Select Beep.
Quiet function
Use the Quiet function to reduce operating noise. You can select this
function both in the Cool and Heat modes.
In the Cool or Heat mode
Select Quiet.
NOTE
You can change the set temperature and the air flow direction.
You cannot change the fan speed.
If you select the Quiet function while such functions as 2-Step
cooling, Wind-free Cooling, Fast, Comfort, Single user, or
good'sleep are running, these functions are cancelled.
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