LG LSBNC1021P Owner's manual

Brand: LG

Model: LSBNC1021P

Category: Side-by-side fridge-freezers

Type: Owner's manual

FRANÇAISENGLISH ESPAÑOL

OWNER'S MANUAL

BOTTOM FREEZER

REFRIGERATOR

Read this owner's manual thoroughly before operating the appliance

and keep it handy for reference at all times.

LSBNC1021P

MFL67792404

Rev.03_121219

www.lg.com

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 SAFETY INSTRUCTIONS

4 IMPORTANT SAFETY INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

9 PRODUCT OVERVIEW

9 Exterior

10 Interior

11 OPERATION

11 Before Use

12 Control Panel

13 Ice Tray

14 Storing Food

17 SMART FUNCTIONS

17 LG ThinQ Application

17 Smart Diagnosis™ Feature

18 MAINTENANCE

18 Cleaning

19 TROUBLESHOOTING

19 FAQs: Frequently Asked Questions

20 Before Calling for Service

26 LIMITED WARRANTY

26 FOR USA

29 FOR CANADA

3PRODUCT FEATURES

ENGLISH

PRODUCT FEATURES

Depending on the model, some of the following functions may not be available.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door

or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a

warning alarm sounds at 30-second intervals.

FRESH ZONE DRAWERS

The Fresh Zone drawers are designed to help keep fruits and vegetables fresh.

EXPRESS FREEZE

Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour

period.

4 SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others.

All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and

tell you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, scalding or injury

to persons when using this product, follow basic precautions, including the

following:

INSTALLATION

• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the

use of long-sleeved gloves and safety glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged cord or plug.

• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60

Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong

wall outlet.

• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.

• The appliance must be positioned for easy access to a power source.

• When moving the refrigerator, be careful not to roll over or damage the power cord.

• Contact an authorized service center when installing or relocating the refrigerator.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

5SAFETY INSTRUCTIONS

ENGLISH

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.

• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as

stoves or heaters.

• Do not bend or pinch the power cord excessively or place heavy objects on it.

OPERATION

• This product is not to be used for special purposes such as the storage of medicine or test materials or for

use on ships, etc.

• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the

refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.

• Children should be supervised to ensure that they do not play with the refrigerator.

• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be

careful closing doors when children are nearby.

• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so

may cause frostbite.

• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.

• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.

• Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector

end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced

by qualified service personnel.

• Do not operate the refrigerator or touch the power cord with wet hands.

• Do not modify or extend the power cord.

• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.

• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result

in personal injury or electric shock.

• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an

authorized service center before resuming use. Do not touch the refrigerator or power cord of the

refrigerator.

• Disconnect the power cord immediately and contact an authorized service center if there is a strange noise,

odor, or smoke coming from the appliance.

• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the

manufacturer.

• Do not put animals inside the appliance.

• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects

(such as candles and lamps) on the appliance.

• If connected to a circuit protected by fuses, use time delay fuse.

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

6 SAFETY INSTRUCTIONS

MAINTENANCE

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not light a candle to remove odors in the refrigerator.

• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is

adequately ventilated and contact an authorized service center.

• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical,

sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or

instruction concerning use of the appliance in a safe way and understand the hazards involved. Children

shall not play with the appliance. Cleaning and user maintenance shall not be made by children without

supervision.

• Unplug the power plug before cleaning or repairing the refrigerator.

• The refrigerator compartment lights are interior LED lighting, and service should be performed by a qualified

technician.

• Unplug the power plug immediately in the event of a blackout or thunderstorm.

• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,

break the container and cause injury.

• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.

DISPOSAL

• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When

disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the

shelves in place so that children may not easily climb inside.

• If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualified servicer.

If you release the refrigerant, you may be fined or imprisoned in accordance with the relevant environmental

law.

GROUNDING INSTRUCTIONS

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with

a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded.

Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by

a qualified electrician.

• Have a certified electrician check the wall outlet and wiring for proper grounding.

• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out

from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.

7SAFETY INSTRUCTIONS

ENGLISH

CAUTION

To reduce the risk of minor or moderate injury to persons, malfunction, or damage

to the product or property when using this product, follow basic precautions,

including the following:

INSTALLATION

• Do not install the refrigerator where there may be a danger of the unit falling.

• The refrigerator must be properly installed in accordance with the Installation Instructions.

OPERATION

• Do not use aerosols near the refrigerator.

• This appliance is intended to be used only in domestic and similar applications.

• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked

or broken.

• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal

injury if items are removed with excessive force.

• Do not overfill the appliance with food. Doing so may cause personal injury or property damage.

MAINTENANCE

• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do

not use a wet or damp cloth when cleaning the plug.

• Do not spray water directly on the inside or outside of the refrigerator.

• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to

sudden temperature changes.

This appliance contains a small amount of isobutane refrigerant (R600a), but which is also

combustible. When transporting and installing the appliance, care should be taken to ensure

that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could

ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of

ignition and air the room in which the appliance is standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit

occurs, the size of the room in which the appliance may be sited depends on the amount of

refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of

R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is

shown on the identification plate inside the appliance. Never start up an appliance showing any

signs of damage. If in doubt, consult your dealer.

SAVE THESE INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

PRODUCT SPECIFICATIONS

The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical requirements: 115 V, 60 Hz

Model LSBNC1021P

Description Built-In Bottom Freezer Refrigerator

Net weight 141 lb (64 kg)

9PRODUCT OVERVIEW

ENGLISH

PRODUCT OVERVIEW

The images in this guide may be different from the actual components and accessories, which are subject to

change by the manufacturer without prior notice for product improvement purposes.

Exterior

Control Panel

Sets the refrigerator and freezer temperatures.

Refrigerator

Fresh food compartment

Freezer

Frozen food compartment

10 PRODUCT OVERVIEW

Interior

Smart Diagnosis Speaker

Use this function to help the LG Electronics

Customer Information Center to diagnose

problems if you call for service.

LED Interior Lighting

The LED lighting inside the appliance lights up

when you open the door.

Adjustable Refrigerator Shelf

Store refrigerated foods.

• The shelf height can be adjusted by

inserting the shelf in another groove of

different height.

• Store foods with higher moisture content at

the front of the shelf.

• The actual number of shelves will differ

from model to model.

Crisper

Store fruits and vegetables to keep them fresh

for as long as possible.

• The actual number of drawers will differ

from model to model.

Refrigerator Door Bin

Store small packages of refrigerated foods,

drinks and sauce containers.

Egg Tray

Store eggs.

Freezer Drawer

Use for long-term storage of frozen items.

Ice Tray and Bin

Manually make and store ice.

11OPERATION

ENGLISH

OPERATION

Before Use

Clean the refrigerator.

Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION

• Do not scratch the refrigerator with a sharp object or use a detergent that contains

alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from

the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish

detergent.

• Do not peel off the model or serial number label or the technical information on the

rear surface of the refrigerator.

Open refrigerator doors and freezer drawers to ventilate the interior.

The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape

from inside the refrigerator and open the refrigerator doors and the freezer drawers for

ventilation.

Press and hold the Power button until power icon lights up.

Check if the power is connected before use.

Wait for the refrigerator to cool.

Allow the refrigerator to run for at least two to three hours before putting food in it. Check

the flow of cold air in the freezer compartment to ensure proper cooling.

CAUTION

• Putting food in the refrigerator before it has cooled could cause the food to spoil, or a

bad odor to remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.

12 OPERATION

Control Panel

Depending on the model, some of the following functions may not be available.

The actual control panel may differ from model to model.

Control Panel Features

1 2

Power

This turns the power on and off.

• Press the Power button for 3 seconds or

longer. The control panel lights, and the power

is on.

• Turn off the power when you are not using the

appliance.

• When you press the Power button to turn

off the appliance, the appliance is no longer

operating. Turn it off only when you are not

using the appliance.

Ice Plus

This function increases both ice making and

freezing capabilities.

• Press the Ice Plus button to illuminate the icon

and activate the function for 24 hours. The

function automatically shuts off after 24 hours.

• Stop the function manually by pressing the

button once more.

Freezer Temperature

Indicates the set temperature of the freezer

compartment in Celsius (°C) or Fahrenheit (°F).

The default freezer temperature is 0°F (-18 °C).

Press the Freezer button repeatedly to select a

new set temperature from -6 °F to 8 °F (-21 °C

to -13 °C).

Refrigerator Temperature

Indicates the set temperature of the refrigerator

compartment in Celsius (°C) or Fahrenheit (°F).

The default refrigerator temperature is 37 °F (3

°C). Press the Refrigerator button repeatedly to

select a new set temperature from 33 °F to 46 °F

(1 °C to 8 °C).

NOTE

• To change the temperature mode from °F

to °C (or vice versa) press and hold the

Freezer and Refrigerator temperature

buttons simultaneously for approximately five

seconds. The temperature indicator on the

display window switches between Celsius and

Fahrenheit.

• The displayed temperature is the target

temperature, and not the actual temperature

of the refrigerator. The actual refrigerator

temperature depends on the food inside the

refrigerator.

Door Alarm

When power is connected to the refrigerator, the

door alarm is initially set to ON.

• Press the Door Alarm button to deactivate the

Door Alarm function. An alarm tone sounds

when a refrigerator or freezer door is left open

for more than 60 seconds. Close all doors to

stop the alarm.

13OPERATION

ENGLISH

Ice Tray

Fill the ice tray with water.

WARNING

• Fill with potable water only.

CAUTION

• Check whether there is any ice remaining in the

ice tray before putting water into it.

• Do not slam the freezer door after filling the ice

tray with water.

• If you open and close the freezer door frequently,

it may take longer for the water to freeze.

• The time it takes for the water to freeze may vary

according to the season.

• The temperature inside the appliance can take

up to 24 hours to stabilize after initial installation.

Water may take longer to freeze because of this.

• Be careful when handling the ice as the edges of

the ice may be sharp.

NOTE

• If the ice tray is overfilled, the ice may stick together

and be difficult to remove.

• Press the Ice Plus button on the control panel to

make ice quickly.

• To prevent the ice from clumping, do not empty the

ice tray into the ice bin until the ice is completely

frozen. Unfrozen water could cause the ice to clump

together.

• Be careful not to use excessive force when twisting

the ice tray. Doing so could break the ice tray.

• Fill the ice tray completely to make ice easier to

remove.

14 OPERATION

Storing Food

Where to Store Food

Each compartment inside the refrigerator is designed to store different types of food.

Store food in the optimal space to enjoy the freshest taste.

Adjustable Refrigerator Shelf

Adjustable shelves to meet individual storage needs.

Crisper

Preserves vegetables and fruit.

Freezer Drawer

Long-term storage space in the freezer.

Dairy Bin

Stores butter, cheese and other dairy products.

Refrigerator Door Bin

Stores drinks such as juice and soda, as well as condiments, salad dressings and other food items.

15OPERATION

ENGLISH

CAUTION

• Do not overfill or pack items too tightly into door

bins. Doing so may cause damage to the bin

or personal injury if items are removed with

excessive force.

• Do not store glass containers in the freezer.

Contents may expand when frozen, break the

container and cause injury.

NOTE

• If you are leaving home for a short period, like a

short vacation, the refrigerator should be left on.

Refrigerated foods that are able to be frozen will

stay preserved longer if stored in the freezer.

• If you are leaving the refrigerator turned off for

an extended period, remove all food and unplug

the power cord. Clean the interior, and leave the

doors open to prevent fungi from growing in the

refrigerator.

• Do not store food with high moisture content

towards the top of the refrigerator. The moisture

could come in direct contact with the cold air and

freeze.

• Wash food before storing it in the refrigerator.

Vegetables should be washed, and food packaging

should be wiped down to prevent adjacent foods

from being contaminated.

• If the refrigerator is kept in a hot and humid

place, frequent opening of the door or storing a

lot of vegetables in the refrigerator may cause

condensation to form. Wipe off the condensation

with a clean cloth or a paper towel.

• If the refrigerator door or freezer drawer is opened

or closed too often, warm air may penetrate the

refrigerator and raise its temperature. This can

increase the running costs of the unit.

Food Storage Tips

Wrap or store food in the refrigerator in airtight and

moisture-proof material unless otherwise noted. This

prevents food odor and taste transfer throughout the

refrigerator. For dated products, check date code to

ensure freshness.

Food How to Store

Butter or

Margarine

Keep opened butter in covered

dish or closed compartment. When

storing an extra supply, wrap in

freezer packaging and freeze.

Cheese

Store in original wrapping until

used. Once opened, rewrap tightly

in plastic wrap or aluminum foil.

Milk

Wipe milk cartons. For coldest milk,

place containers on an interior

shelf.

Eggs

Store in original carton on interior

shelf, not on door shelf.

Fruit

Do not wash or hull fruit until it

is ready to be used. Sort and

keep fruit in original container in

a crisper, or store in completely

closed paper bag on refrigerator

shelf.

Leafy

Vegetables

Remove store wrapping, trim or

tear off bruised and discolored

areas, wash in cold water, and

drain. Place in plastic bag or plastic

container and store in crisper.

Vegetables with

skins

(carrots,peppers)

Place in plastic bags or plastic

container and store in crisper.

Fish

Freeze fresh fish and shellfish

if they are not being eaten the

same day purchased. Eating fresh

fish and shellfish the same day

purchased is recommended.

Leftovers

Cover leftovers with plastic wrap

or aluminum foil, or store in plastic

containers with tight lids.

16 OPERATION

Storing Frozen Food

Check a freezer guide or a reliable cookbook for

further information about preparing food for freezing

or food storage times.

Freezing

Your freezer will not quick-freeze a large quantity of

food. Do not put more unfrozen food into the freezer

than will freeze within 24 hours (no more than 2 to

3 pounds of food per cubic foot of freezer space).

Leave enough space in the freezer for air to circulate

around packages. Be careful to leave enough room

at the front so the door can close tightly.

Storage times will vary according to the quality and

type of food, the type of packaging or wrap used

(how airtight and moisture-proof) and the storage

temperature. Ice crystals inside a sealed package are

normal. This simply means that moisture in the food

and air inside the package have condensed, creating

ice crystals.

NOTE

• Allow hot foods to cool at room temperature for 30

minutes, and then package and freeze. Cooling hot

foods before freezing saves energy.

Packaging

Successful freezing depends on correct packaging.

When you close and seal the package, it must not

allow air or moisture in or out. If it does, you could

have food odor and taste transfer throughout the

refrigerator and could also dry out frozen food.

Packaging recommendations

• Rigid plastic containers with tight-fitting lids

• Straight-sided canning/freezing jars

• Heavy-duty aluminum foil

• Plastic-coated paper

• Non-permeable plastic wraps

• Specified freezer-grade self-sealing plastic bags

Follow package or container instructions for proper

freezing methods.

Do not use

• Bread wrappers

• Non-polyethylene plastic containers

• Containers without tight lids

• Wax paper or wax-coated freezer wrap

• Thin, semi-permeable wrap

17SMART FUNCTIONS

ENGLISH

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with the

or logo.

The LG ThinQ application allows you to

communicate with the appliance using a smartphone.

LG ThinQ Application Features

• Smart Diagnosis™

- This function provides useful information for

diagnosing and solving issues with the appliance

based on the pattern of use.

NOTE

• This information is current at the time of publication.

The application is subject to change for product

improvement purposes without notice to users.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the Google

Play Store or Apple App Store on a smartphone.

Follow instructions to download and install the

application.

Smart Diagnosis™ Feature

This feature is only available on models with the

or logo.

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external factors

such as, but not limited to, Wi-Fi unavailability,

Wi-Fi disconnection, local app store policy, or app

unavailability.

• The feature may be subject to change without prior

notice and may have a different form depending on

where you are located.

Using Audible Diagnosis to Diagnose

Issues

Follow the instructions below to use the audible

diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow the

instructions for audible diagnosis provided in the LG

ThinQ application.

Open the refrigerator door.

Hold the mouthpiece on your phone in front of

the speaker that is located on the right hinge

of the refrigerator door

Press and hold the Freezer button for three

seconds while continuing to hold your phone

to the speaker.

After you hear three beeps, release the

Freezer button.

Keep the phone in place until the tone

transmission has finished. The display will

count down the time. Once the countdown

is over and the tones have stopped, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the phone while the

tones are being transmitted.

18 MAINTENANCE

MAINTENANCE

Cleaning

WARNING

• Use non-flammable cleaner. Failure to do so can

result in fire, explosion, or death.

CAUTION

• Do not use an abrasive cloth or sponge

when cleaning the interior and exterior of the

refrigerator.

• Do not place your hand on the bottom surface

of the refrigerator when opening and closing the

doors.

General Cleaning Tips

• The freezer section defrosts automatically; however,

clean both sections once a month to prevent odors.

• Wipe up spills immediately.

• Unplug the refrigerator or disconnect power before

cleaning.

• Remove all removable parts, such as shelves.

• Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use abrasive or

harsh cleaners.

• Hand wash, rinse and dry all surfaces thoroughly.

Inside Walls

• Allow freezer to warm up so the cloth will not stick.

To help remove odors, wash the inside of the

refrigerator with a mixture of baking soda and warm

water. Mix 2 tablespoons of baking soda to 1 quart of

water (26 g soda to 1 liter water.) Be sure the baking

soda is completely dissolved so it does not scratch

the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use cleaning waxes,

concentrated detergents, bleaches, or cleaners

containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent

in warm water. Do not use glass cleaners, abrasive

cleansers, or flammable fluids. These can scratch or

damage the material.

19TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: What are the best temperature settings for my freezer and refrigerator?

A: The default setting for the freezer is 0° Fahrenheit (-18° Celsius). The default setting for the

refrigerator is 37° Fahrenheit (3° Celsius). Adjust these settings as necessary to keep food at desired

temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should

be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius,

press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the

display change.

Q: How do I set the freezer and refrigerator temperatures?

A: Repeatedly press the Freezer or Refrigerator button on the control panel until the desired

temperature appears. The numbers will cycle from highest to lowest and then return to the highest

again with continuous pressing.

My refrigerator is powered on and the controls are working, but it’s not cooling and the display

shows “OFF” (see below). What is wrong?

A: The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance

is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus

buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.

Use the same procedure to return the refrigerator to Demo Mode, if desired.

20 TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Problem Possible Cause Solutions

Refrigerator and

Freezer section are

not cooling.

The refrigerator control is set

to OFF (some models).

• Turn the control ON. Refer to the Setting the Controls

section for proper temperature settings.

Refrigerator is set to Demo

Mode.

• Demo Mode allows the lights and control display to

work normally while disabling cooling, to save energy

while the refrigerator is on the showroom floor. See the

FAQs section of this manual for instructions on how to

disable Demo Mode.

Refrigerator is in the defrost

cycle.

• During the defrost cycle, the temperature of each

compartment may rise slightly. Wait 30 minutes and

confirm the proper temperature has been restored once

the defrost cycle has completed.

Refrigerator was recently

installed.

• It may take up to 24 hours for each compartment to

reach the desired temperature.

Refrigerator was recently

relocated.

• If the refrigerator was stored for a long period of time

or moved on its side, it is necessary for the refrigerator

to stand upright for 24 hours before connecting it to

power.

Cooling system

runs too much.

Refrigerator is replacing an

older model.

• Modern refrigerators require more operating time but

use less energy due to more efficient technology.

Refrigerator was recently

plugged in or power restored.

• The refrigerator will take up to 24 hours to cool

completely.

The door is opened often or a

large amount of food / hot food

was added.

• Adding food and opening the door warms the

refrigerator, requiring the compressor to run longer in

order to cool the refrigerator back down. In order to

conserve energy, try to get everything you need out of

the refrigerator at once, keep food organized so it is

easy to find, and close the door as soon as the food is

removed. (Refer to the Food Storage Guide.)

Doors are not closed

completely.

• Firmly push the doors shut. If they will not shut all the

way, the "Doors will not close correctly or pop open"

section.

Refrigerator is installed in a

hot location.

• The compressor will run longer under warm conditions.

At normal room temperatures (70 °F) expect your

compressor to run about 40 % to 80 % of the time.

Under warmer conditions, expect it to run even more

often. The refrigerator should not be operated above

110 °F.

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LG LSBNC1021P Owner's manual

Brand: LG

Model: LSBNC1021P

Category: Side-by-side fridge-freezers

Type: Owner's manual

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LG LSBNC1021P Owner's manual

LG LSBNC1021P Owner's manual

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