Chrysler Pacifica Owner's manual

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Owner's manual

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 PACIFICA
2021 Pacifica
OWNER’S MANUAL
©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Chrysler is a registered trademark of FCA US LLC or FCA Canada Inc., used under license. Chrysler est une marque
déposée de FCA US LLC ou FCA Canada Inc., utilisée sous le permis. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
Fourth Edition
_RUP_OM_EN_USC
SCAN FOR THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
owners.mopar.ca
CanadaU. S.
mopar.com/om
Whether it’s providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an accident or
scheduling your next appointment, we know you’ll find the app an important extension of your Chrysler brand vehicle. Simply download the app, select your make
and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play® Store and enter the search keyword “Chrysler” (U.S. residents only).
WARNING: Operating, servicing and maintaining a passenger vehicle or o-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention o the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull o the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler
brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1
INTRODUCTION.............................................................................................................................. 8
2
GE
TTING TO KNOW YOUR VEHICLE ..................................................................................13
3
GETTING TO KNOW YOUR INSTRUMENT PANEL ......................................................107
4
STARTING AND OPERATING ...............................................................................................129
5
MULTIMEDIA ............................................................................................................................... 185
6
SAFETY ........................................................................................................................................ 227
7
IN CASE OF EMERGENCY ....................................................................................................286
8
SERVICING AND MAINTENANCE ....................................................................................... 312
9
TECHNICAL SPECIFICATIONS ............................................................................................362
10
CUSTOMER ASSISTANCE .....................................................................................................368
11
INDEX ............................................................................................................................................. 372
21_RUP_OM_EN_USC_t.book Page 1
2
INTRODUCTION
SYMBOLS KEY........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS.......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start................................19
To Exit Remote Start Mode..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................20
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED..... 21
To Arm The System .........................................21
To Disarm The System .....................................22
Rearming Of The System .................................22
DOORS.....................................................................22
Manual Door Locks — If Equipped ..................22
Power Door Locks — If Equipped.....................23
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door —
If Equipped........................................................26
Hands-Free Sliding Doors —
If Equipped........................................................28
Child Protection Door Lock System
Rear Doors........................................................28
STEERING WHEEL ...............................................30
Tilt/Telescoping Steering Column...................30
Heated Steering Wheel —
If Equipped........................................................30
DRIVER MEMORY SETTINGS —
IF EQUIPPED ..........................................................31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob
To Memory........................................................31
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment (Front Seats) —
If Equipped........................................................32
Manual Adjustment (Rear Seats)....................34
Power Adjustment (Front Seats) —
If Equipped........................................................46
Power Adjustment (Rear Seats) —
If Equipped........................................................48
Heated Seats....................................................50
Ventilated Seats — If Equipped .......................51
Adjustable Armrest (Front Seats) —
If Equipped .......................................................51
Plastic Grocery Bag Retainer Hooks...............51
Head Restraints ..............................................51
UCONNECT VOICE RECOGNITION —
IF EQUIPPED........................................................... 54
Introducing Voice Recognition ........................54
Basic Voice Commands ...................................55
Get Started .......................................................55
Additional Information .....................................55
MIRRORS ............................................................ 55
Inside Rearview Mirror.....................................55
Illuminated Vanity Mirrors —
If Equipped ......................................................56
Outside Mirrors ................................................56
Driver's Outside Automatic Dimming
Mirror — If Equipped.........................................57
Conversation Mirror .........................................57
Power Mirrors — If Equipped ..........................57
Outside Mirrors Folding Feature .....................57
Heated Mirrors — If Equipped .........................58
Tilt Side Mirrors In Reverse —
If Equipped .......................................................58
Power Folding Outside Mirrors —
If Equipped .......................................................58
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UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) ....................................................... 59
Before You Begin Programming
HomeLink®.......................................................59
Erasing All The HomeLink® Channels ............59
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device...................59
Programming HomeLink® To A Garage
Door Opener .....................................................60
Programming HomeLink® To A
Miscellaneous Device ......................................61
Reprogramming A Single HomeLink®
Button ...............................................................61
Canadian/Gate Operator Programming .........61
EXTERIOR LIGHTS ................................................. 62
Multifunction Lever ..........................................62
Headlight Switch...............................................62
Daytime Running Lights (DRLs) —
If Equipped........................................................63
High/Low Beam Switch....................................63
Automatic High Beam — If Equipped .............63
Flash-To-Pass ..................................................63
Automatic Headlights — If Equipped...............64
Headlights On With Wipers —
If Equipped........................................................64
Headlight Time Delay — If Equipped ...............64
Lights-On Reminder..........................................64
Front Fog Lights — If Equipped .......................64
Turn Signals......................................................65
Lane Change Assist — If Equipped..................65
Battery Protection ...........................................65
INTERIOR LIGHTS ..................................................65
Interior Courtesy Lights ...................................65
WINDSHIELD WIPER AND WASHERS ................66
Windshield Wiper Operation............................67
Rain Sensing Wipers — If Equipped ................67
Rear Wiper And Washer...................................68
CLIMATE CONTROLS .............................................68
Automatic Climate Control
Descriptions And Functions.............................68
Manual Climate Control Descriptions
And Functions...................................................74
Automatic Temperature Control (ATC)
If Equipped .......................................................80
Climate Voice Commands................................80
Operating Tips .................................................80
INTERIOR STORAGE AND EQUIPMENT ...............81
Storage..............................................................81
Sun Screens — If Equipped..............................85
USB/AUX Control..............................................85
Power Outlets ..................................................87
Power Inverter — If Equipped ..........................89
Wireless Charging Pad —
If Equipped........................................................89
Cigar Lighter — If Equipped..............................90
Smoker's Package Kit — If Equipped .............90
WINDOWS .............................................................. 91
Power Windows ................................................91
Automatic Window Features ...........................92
Reset Auto Up...................................................92
Wind Buffeting..................................................92
PANORAMIC SUNROOF — IF EQUIPPED............. 92
Opening And Closing The Sunroof ..................93
Opening And Closing The Power
Sunshade — If Equipped..................................93
Pinch Protect Feature ......................................94
Venting Sunroof................................................94
Ignition Off Operation.......................................94
Sunroof Maintenance ......................................94
HOOD .................................................................. 94
Opening.............................................................94
Closing ..............................................................95
LIFTGATE................................................................. 95
To Unlock/Open The Liftgate ..........................95
To Lock/Close The Liftgate..............................96
Power Liftgate — If Equipped...........................96
Hands-Free Liftgate — If Equipped..................97
Cargo Area Features ....................................98
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................104
Deploying The Crossbars.............................. 104
Stowing The Crossbars ................................. 106
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GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER.......................................108
Instrument Cluster Descriptions .................. 110
INSTRUMENT CLUSTER DISPLAY .....................110
Instrument Cluster Display Location And
Controls.......................................................... 111
Oil Life Reset ................................................ 112
KeySense Cluster Messages —
If Equipped..................................................... 112
Instrument Cluster Display Menu Items ..... 113
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................. 119
TRIP COMPUTER .................................................120
WARNING LIGHTS AND MESSAGES .................121
Red Warning Lights ....................................... 121
Yellow Warning Lights ................................... 124
Yellow Indicator Lights .................................. 127
Green Indicator Lights................................... 127
White Indicator Lights ................................... 128
Blue Indicator Lights ..................................... 128
ONBOARD DIAGNOSTIC SYSTEM — OBD II .....128
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 128
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................129
STARTING AND OPERATING
STARTING THE ENGINE ...................................... 130
Normal Starting ............................................. 130
AutoPark ........................................................ 131
Cold Weather Operation
(Below –22°F Or −30°C) ............................ 133
After Starting — Warming Up
The Engine..................................................... 133
If Engine Fails To Start ................................. 133
To Turn Off The Engine Using
ENGINE START/STOP Button........................ 134
ENGINE BLOCK HEATER — IF EQUIPPED ........ 134
ENGINE BREAK-IN RECOMMENDATIONS ....... 134
PARKING BRAKE................................................. 135
Electric Park Brake (EPB) ............................ 135
AUTOMATIC TRANSMISSION............................. 137
Ignition Park Interlock................................... 138
Brake/Transmission Shift Interlock (BTSI)
System ........................................................... 139
9-Speed Automatic Transmission ............... 139
Gear Ranges.................................................. 139
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 142
ACTIVE NOISE CANCELLATION .......................... 142
POWER STEERING .............................................. 142
STOP/START SYSTEM — IF EQUIPPED............. 143
Autostop Mode .............................................. 143
Possible Reasons The Engine Does Not
Autostop......................................................... 143
To Start The Engine While In Autostop ........ 144
To Manually Turn Off The
Stop/Start System ........................................ 144
To Manually Turn On The
Stop/Start System ........................................ 145
System Malfunction ...................................... 145
CRUISE CONTROL SYSTEMS
IF EQUIPPED ........................................................145
Cruise Control — If Equipped........................ 145
Adaptive Cruise Control (ACC) —
If Equipped ................................................. 147
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ....................................156
ParkSense Sensors....................................... 157
ParkSense Display ........................................ 157
ParkSense Warning Display ......................... 160
Enabling And Disabling ParkSense.............. 161
Service The ParkSense Park Assist
System ........................................................... 161
Cleaning The ParkSense System ................. 161
ParkSense System Usage Precautions........ 161
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED .....................................163
Enabling And Disabling The ParkSense
Active Park Assist System............................. 163
Parallel/Perpendicular Parking Space
Assistance Operation.................................... 164
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LANESENSE — IF EQUIPPED .............................166
LaneSense Operation ................................... 166
Turning LaneSense On Or Off....................... 167
LaneSense Warning Message...................... 167
Changing LaneSense Status ........................ 169
PARKVIEW REAR BACK UP CAMERA ..............169
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ........................................................170
FAMCAM SYSTEM — IF EQUIPPED ....................172
REFUELING THE VEHICLE ...................................173
VEHICLE LOADING ............................................174
Certification Label ......................................... 174
TRAILER TOWING ..............................................175
Common Towing Definitions......................... 175
Trailer Hitch Classification............................ 177
Trailer Towing Weights
(Maximum Trailer Weight Ratings)............... 178
Vehicle Loading Chart ................................... 178
Trailer And Tongue Weight ........................... 180
Towing Requirements .................................. 180
Towing Tips ................................................... 182
RECREATIONAL TOWING
(BEHIND MOTORHOME) .....................................183
Towing This Vehicle Behind
Another Vehicle ............................................. 183
DRIVING TIPS .......................................................184
Driving On Slippery Surfaces ........................ 184
Driving Through Water ................................. 184
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 186
CYBERSECURITY ................................................ 186
UCONNECT SETTINGS......................................... 187
Customer Programmable Features ............. 187
UCONNECT THEATER UCONNECT 5/5 NAV WITH
10.1-INCH DISPLAY (IF EQUIPPED) ................. 208
Uconnect Theater Overview.......................... 208
Getting Started .............................................. 208
Accessing The System From The Uconnect
System ........................................................... 208
Uconnect Theater Controls........................... 209
Accessing The System From The Uconnect
Theater Rear Screens ................................... 209
Pairing The Remote....................................... 210
Unpairing The Remote .................................. 210
Media Sources .............................................. 211
Uconnect Theater Remote Control............... 211
Uconnect Theater Home Screen And
Controls.......................................................... 212
Play A DVD/Blu-ray™ Or USB Media
File From Uconnect System.......................... 213
Disc Menu...................................................... 215
Blu-ray™ Controls – Disc-Specific
Functions ....................................................... 215
Uconnect Theater Apps................................. 215
Using The Rear Video USB Port.................... 217
Play Video Games ......................................... 217
Headphones Operation................................. 217
Display Settings............................................. 219
Listening To Audio With The Screen
Closed ............................................................ 219
Rear Climate Controls................................... 219
Accessibility — If Equipped ........................... 221
Wireless Streaming — If Equipped ............... 221
BD And DVD Region Codes........................... 223
Product Agreement ....................................... 224
FCC/IC Regulatory Notices ........................... 226
RADIO OPERATION AND MOBILE
PHONES ...............................................................227
Regulatory And Safety Information.............. 227
SAFETY
SAFETY FEATURES ..............................................228
Anti-Lock Brake System (ABS) ..................... 228
Electronic Brake Control (EBC) System ...... 229
AUXILIARY DRIVING SYSTEMS ..........................234
Blind Spot Monitoring (BSM) —
If Equipped .................................................... 234
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................... 238
Tire Pressure Monitoring System
(TPMS) ........................................................... 240
OCCUPANT RESTRAINT SYSTEMS ...................244
Occupant Restraint Systems Features ....... 244
Important Safety Precautions ...................... 244
Seat Belt Systems ........................................ 245
Supplemental Restraint Systems (SRS) ...... 254
Child Restraints ........................................... 267
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SAFETY TIPS ......................................................283
Transporting Passengers.............................. 283
Transporting Pets ....................................... 284
Safety Checks You Should Make
Inside The Vehicle ........................................ 284
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 285
Exhaust Gas ............................................... 286
Carbon Monoxide Warnings ....................... 286
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .........................287
ASSIST AND SOS MIRROR IF EQUIPPED .....287
JACKING AND TIRE CHANGING —
IF EQUIPPED ......................................................291
Preparations For Jacking ............................. 291
Jack And Spare Tire Location ....................... 291
Equipment Removal ..................................... 291
Jacking Instructions .................................... 293
Road Tire Installation.................................... 296
Portable Air Compressor —
If Equipped..................................................... 297
Return Inflatable Spare Tire ....................... 298
TIRE SERVICE KIT — IF EQUIPPED .....................298
JUMP STARTING.................................................. 304
Preparations For Jump Start ........................ 304
Jump Starting Procedure .............................. 305
REFUELING IN EMERGENCY
IF EQUIPPED ........................................................ 306
IF YOUR ENGINE OVERHEATS ........................... 307
MANUAL PARK RELEASE .................................. 307
FREEING A STUCK VEHICLE .............................. 309
TOWING A DISABLED VEHICLE ......................... 310
All Wheel Drive (AWD) Models...................... 312
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 312
EVENT DATA RECORDER (EDR) ........................ 312
SERVICING AND MAINTENANCE
SCHEDULED SERVICING..................................... 313
Maintenance Plan ......................................... 314
ENGINE COMPARTMENT.................................... 317
3.6L Engine ................................................... 317
Checking Oil Level......................................... 318
Adding Washer Fluid .................................... 318
Maintenance-Free Battery ........................... 318
Pressure Washing ......................................... 319
VEHICLE MAINTENANCE .....................................319
Engine Oil ...................................................... 319
Engine Oil Filter ............................................. 320
Engine Air Cleaner Filter ............................... 320
Accessory Drive Belt Inspection................... 321
Air Conditioner Maintenance........................ 321
Body Lubrication ........................................... 324
Windshield Wiper Blades.............................. 324
Exhaust System ............................................ 327
Cooling System.............................................. 328
Brake System ............................................... 330
Automatic Transmission ............................... 331
Fuses.............................................................. 332
Bulb Replacement ........................................ 340
TIRES ....................................................................342
Tire Safety Information ................................. 342
Tires — General Information ........................ 349
Tire Types....................................................... 352
Spare Tires — If Equipped............................. 353
Wheel And Wheel Trim Care......................... 355
Snow Traction Devices ................................. 356
Tire Rotation Recommendations ................. 358
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DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ....................358
Treadwear...................................................... 358
Traction Grades............................................. 359
Temperature Grades..................................... 359
STORING THE VEHICLE .......................................359
BODYWORK..........................................................359
Protection From Atmospheric Agents .......... 359
Body And Underbody Maintenance.............. 360
Preserving The Bodywork ............................. 360
INTERIORS ...........................................................361
Seats And Fabric Parts.................................. 361
Plastic And Coated Parts .............................. 361
Leather Surfaces........................................... 362
Glass Surfaces .............................................. 362
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN).........363
BRAKE SYSTEM ...................................................363
WHEEL AND TIRE TORQUE
SPECIFICATIONS..................................................363
Torque Specifications ................................... 363
FUEL REQUIREMENTS ....................................... 364
3.6L Engine ................................................... 364
Reformulated Gasoline................................. 364
Gasoline/Oxygenate Blends ........................ 365
Do Not Use E-85 In Non-Flex Fuel
Vehicles.......................................................... 365
CNG And LP Fuel System Modifications ...... 365
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 365
Materials Added To Fuel .............................. 366
Fuel System Cautions ................................... 366
FLUID CAPACITIES ............................................. 367
ENGINE FLUIDS AND LUBRICANTS................... 367
CHASSIS FLUIDS AND LUBRICANTS ................ 368
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ............................................369
Prepare For The Appointment ...................... 369
Prepare A List ................................................ 369
Be Reasonable With Requests..................... 369
IF YOU NEED ASSISTANCE ...............................369
FCA US LLC Customer Center....................... 369
FCA Canada Inc. Customer Center .............. 369
Mexico............................................................ 370
Puerto Rico And US Virgin Islands ............... 370
Customer Assistance For The Hearing
Or Speech Impaired
(TDD/TTY) ...................................................... 370
Service Contract .......................................... 370
WARRANTY INFORMATION................................371
MOPAR® PARTS .................................................371
REPORTING SAFETY DEFECTS ..........................371
In The 50 United States And
Washington, D.C............................................ 371
In Canada ...................................................... 371
PUBLICATION ORDER FORMS ..........................372
GENERAL INFORMATION....................................372
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INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Chrysler vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped” or, if applicable, refer
to the “Hybrid Supplement” for additional information. All data contained in this publication are intended to help you use your vehicle in the best possible way.
FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical
and/or commercial reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Chrysler vehicle best, have factory-trained technicians, genuine Mopar® parts, and care
about your satisfaction.
21_RUP_OM_EN_USC_t.book Page 8
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SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol
Ú page 120.
NOTE:
Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
WARNING!
These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION!
These statements are against procedures that
could result in damage to your vehicle.
NOTE:
A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP:
General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE
Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
Red Warning Lights
Air Bag Warning Light
Ú page 120
Battery Charge Warning Light
Ú page 120
Brake Warning Light
Ú page 120
1
21_RUP_OM_EN_USC_t.book Page 9
10
Door Open Warning Light
Ú page 121
Electric Power Steering Fault Warning Light
Ú page 121
Electronic Throttle Control (ETC) Warning Light
Ú page 121
Engine Coolant Temperature Warning Light
Ú page 121
Hood Open Warning Light
Ú page 122
Liftgate Open Warning Light
Ú page 122
Oil Pressure Warning Light
Ú page 122
Oil Temperature Warning Light
Ú page 122
Red Warning Lights
Seat Belt Reminder Warning Light
Ú page 122
Transmission Temperature Warning Light
Ú page 122
Vehicle Security Warning Light
Ú page 123
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light
Ú page 123
Anti-Lock Brake System (ABS) Warning Light
Ú page 123
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 124
Electronic Park Brake Warning Light
Ú page 123
Red Warning Lights
21_RUP_OM_EN_USC_t.book Page 10
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Electronic Stability Control (ESC) OFF Warning Light
Ú page 123
Electronic Stability Control (ESC) Active Warning Light
Ú page 123
LaneSense Warning Light
Ú page 124
Low Fuel Warning Light
Ú page 123
Low Washer Fluid Warning Light
Ú page 124
Service AWD Warning Light
Ú page 124
Service Automatic Emergency Braking (AEB) Warning Light
Ú page 124
Service LaneSense Warning Light
Ú page 124
Yellow Warning Lights
Service Stop/Start System Warning Light
Ú page 124
Tire Pressure Monitoring System (TPMS) Warning Light
Ú page 125
Yellow Indicator Lights
Automatic Emergency Braking (AEB) OFF Indicator Light
Ú page 126
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Vehicle Detected
Light
Ú page 126
Adaptive Cruise Control (ACC) Set With No Target Detected Light
Ú page 126
Cruise Control Set Indicator Light
Ú page 126
Yellow Warning Lights
1
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Front Fog Indicator Light
Ú page 126
KeySense Indicator Light
Ú page 126
LaneSense Indicator Light
Ú page 126
Parking/Headlights On Indicator Light
Ú page 126
Turn Signal Indicator Lights
Ú page 126
Stop/Start Active Indicator Light
Ú page 126
Green Indicator Lights White Indicator Lights
Adaptive Cruise Control (ACC) Ready Light
Ú page 127
Cruise Control Ready Indicator Light
Ú page 127
LaneSense Indicator Light
Ú page 127
Set Speed Display
Ú page 127
Blue Indicator Lights
High Beam Indicator Light
Ú page 127
21_RUP_OM_EN_USC_t.book Page 12
13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door,
from distances up to approximately 66 ft (20 m).
When any button on the key fob is pushed, or when
any signal is being transferred between the key fob
and the vehicle, an LED light on the key fob will
flash as an indicator. The key fob does not need to
be pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
is stored in the rear of the key fob.
The emergency key allows for entry into the vehicle
should the battery in the vehicle or the key fob
become depleted. The emergency key is also for
locking/unlocking the glove compartment. You can
keep the emergency key with you when valet
parking.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Ú page 88.
Key Fob
1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — PANIC Alarm
2
21_RUP_OM_EN_USC_t.book Page 13
14 GETTING TO KNOW YOUR VEHICLE
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
The key fob LED light brightness is designed for
indoor light viewing, so the LED light may not be
visible in direct sunlight
Ú page 371.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s front door and sliding
door or twice within five seconds to unlock all
doors and the liftgate. Push and release the lock
button on the key fob to lock all doors and the
liftgate.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp. Settings in
the Uconnect system can change to lights only,
chirp only, or both.
Vehicles Equipped With Keyless Enter ‘n Go™ —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors can be locked. The doors will
unlock again only if the key fob is inside the
passenger compartment.
All doors can be programmed to unlock on the first
push of the unlock button within Uconnect Settings
Ú page 186.
Replacing The Battery In The Key Fob
The recommended replacement battery is one
CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Batteries contain harmful chemicals. Dispose
old batteries by placing them in correct
containers according to the law or by taking
them to a dealership, where they will be handled
appropriately.
Perchlorate Material — special handling may
apply. See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key by pushing the
mechanical release button on the side of the
key fob with your thumb and then pulling the
key out with your other hand.
Emergency Key Removal
2. Insert a coin or a flat blade screw driver into
the now exposed slot and carefully pry on both
sides to disengage the snaps. Gently remove
the back cover from the fob, being careful not
to damage any of the snaps.
3. Remove the battery by sliding the battery
rearward in its pocket until the battery lifts up.
Remove the depleted battery from the battery
pocket and dispose appropriately.
4. Fit a new CR2032 battery ensuring that the
positive (+) side is facing upwards. Push the
battery into the pocket until it is firmly seated
in place and secured under both tabs.
21_RUP_OM_EN_USC_t.book Page 14
GETTING TO KNOW YOUR VEHICLE 15
5. Align the back cover into its original position
and snap it back in place by pushing it against
the fob until it is seated all around.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the
ability to customize vehicle settings for the driving
experience of other drivers of the vehicle. The
vehicle settings are protected by a unique
four-digit PIN, which the vehicle owner creates
when accessing the specific settings for the first
time.
KeySense also has additional features that are
always enabled when the specific key is in use that
cannot be set by the vehicle owner. While this
specific key fob is in use, the vehicle will respond
accordingly to the customized vehicle settings and
mandatory features. This includes enhanced
driving assistance features, increased driver
alerts, and the locking of certain optional features.
These settings can be selected within the
Uconnect system
Ú page 186.
KeySense Key Fob
KeySense Unique Splash Screen
At start-up the KeySense splash screen should
inform the driver that the vehicle will be
functioning in KeySense mode when the KeySense
key is in use.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil-
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the Keyless
Enter ‘n Go™ Ignition in the OFF position.
2
21_RUP_OM_EN_USC_t.book Page 15
16 GETTING TO KNOW YOUR VEHICLE
Start Up Display Features
Unique splash screen graphic
Telltale illuminated
After unique splash screen, and after stored
messages are cycled, then start-up KeySense
messages (Range & Max Speed) are displayed
The following features are always enabled when
this key is in use:
Entertainment audio muted if front occupied
seat belts are not fastened
Consistent seat belt unfastened chime
Maximum radio volume limited to 15 out of 39
Daytime Running Lights
Headlights On With Wipers
Rain Sensing Wipers
Automatic High Beams
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from
another vehicle.
After placing the ignition switch in the ON/RUN
position, the Vehicle Security Light will turn on for
three seconds for a bulb check. If the light remains
on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob
is used to start the engine but there is an issue
with the vehicle electronics, the engine will start
and shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer.
All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú page 371.
IGNITION SWITCH
KEYLESS ENTER N GO IGNITION
If applicable, refer to the “Hybrid Supplement” for
additional information.
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has four
operating positions; three of which are labeled and
will illuminate when in position. The three positions
are OFF, ACC, and ON/RUN. The fourth position is
START. During START, RUN will illuminate.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket Remote Start
systems. Use of these systems may result in
vehicle starting problems and loss of security
protection.
21_RUP_OM_EN_USC_t.book Page 16
GETTING TO KNOW YOUR VEHICLE 17
START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices
(e.g. central locking, alarm, etc.) are still
available
ACC
The engine is stopped
Some electrical devices are available
(e.g. power windows)
ON/RUN
Driving position
All electrical devices are available
(e.g. climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
The engine only runs in the ON/RUN ignition
position or from a Remote Start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
depleted battery. In this situation, a back up
method can be used to operate the ignition switch.
Put the nose side (side opposite of the emergency
key) of the key fob against the START/STOP
ignition button and push to operate the ignition
switch.
Backup Starting Method
1 — OFF
2 — ACC
3 — ON/RUN
WARNING!
When leaving the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked car is an invitation. Always remove
the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.
2
21_RUP_OM_EN_USC_t.book Page 17
18 GETTING TO KNOW YOUR VEHICLE
NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter n
Go™ system from starting the vehicle.
For the proper engine starting procedure, see
Ú page 129.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement” for
additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft
(100 m).
Remote Start is used to defrost windows in cold
weather and to reach a comfortable climate in all
ambient conditions before the customer enters the
vehicle.
NOTE:
Obstructions between the vehicle and key fob may
reduce this range
Ú page 371.
HOW TO USE REMOTE START
If applicable, refer to the “Hybrid Supplement” for
additional information.
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off.
To drive the vehicle, push the unlock button, and
place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will start and then shut down in
10 seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window and power sunroof
operation (if equipped) are disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi-
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
21_RUP_OM_EN_USC_t.book Page 18
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Chrysler Pacifica Owner's manual

Category
Cars
Type
Owner's manual
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