Dell XPS 13-9370 User guide

Brand: Dell

Model: XPS 13-9370

Category: Notebooks

Type: User guide

XPS 13

Setup and Specications

Computer Model: XPS 13-9370

Regulatory Model: P82G

Regulatory Type: P82G001

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make

better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or

loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be

trademarks of their respective owners.

2017 - 12

Rev. A00

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Contents

Set up your computer.................................................... 5

Create a USB recovery drive for Windows..................... 8

Reinstall Windows using a USB recovery drive.......................................... 8

Views............................................................................10

Front........................................................................................................10

Left..........................................................................................................10

Right.........................................................................................................11

Base.........................................................................................................12

Display..................................................................................................... 13

Bottom.....................................................................................................14

Specications...............................................................15

Computer model...................................................................................... 15

System information..................................................................................15

Dimensions and weight............................................................................ 15

Operating system.....................................................................................15

Memory................................................................................................... 16

Ports and connectors...............................................................................16

Communications...................................................................................... 16

Wireless..............................................................................................17

Audio........................................................................................................17

Storage.................................................................................................... 17

Media-card reader....................................................................................18

Keyboard..................................................................................................18

Camera.................................................................................................... 19

Touchpad................................................................................................. 19

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Touchpad gestures.............................................................................19

Power adapter......................................................................................... 19

Battery.................................................................................................... 20

Display..................................................................................................... 21

Video.......................................................................................................22

Computer environment........................................................................... 22

Keyboard shortcuts......................................................23

Getting help and contacting Dell..................................25

Self-help resources..................................................................................25

Contacting Dell........................................................................................26

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Set up your computer

1 Connect the power adapter and press the power button.

NOTE: To conserve battery power, the battery might enter power

saving mode. Connect the power adapter and press the power button

to turn on the computer.

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2 Finish operating system setup.

For Ubuntu:

Follow the instructions on the screen to nish setup.

For Windows:

Follow the on-screen instructions to complete the setup. When setting up, Dell

recommends that you:

– Connect to a network for Windows updates.

NOTE: If connecting to a secured wireless network, enter the

password for the wireless network access when prompted.

– If connected to the internet, sign-in with or create a Microsoft account. If not

connected to the internet, create an oine account.

– On the Support and Protection screen, enter your contact details.

3 Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps

Dell Product Registration

Dell Help & Support

Access help and support for your computer.

SupportAssist

Proactively checks the health of your computer’s hardware and

software.

NOTE: Renew or upgrade your warranty by clicking the

warranty expiry date in SupportAssist.

Dell Update

Updates your computer with critical xes and important device

drivers as they become available.

Dell Digital Delivery

Download software applications including software that is

purchased but not pre-installed on your computer.

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4 Create recovery drive for Windows.

NOTE: It is recommended to create a recovery drive to troubleshoot

and x problems that may occur with Windows.

For more information, see Create a USB recovery drive for Windows.

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Create a USB recovery drive for

Windows

Create a recovery drive to troubleshoot and x problems that may occur with

Windows. An empty USB ash drive with a minimum capacity of 16 GB is required to

create the recovery drive.

NOTE: The following steps may vary depending on the version of Windows

installed. Refer to the Microsoft support site for latest instructions.

1 Connect the USB ash drive to your computer.

2 In Windows search, type Recovery.

3 In the search results, click Create a recovery drive.

The User Account Control window is displayed.

4 Click Yes to continue.

The Recovery Drive window is displayed.

5 Select Back up system les to the recovery drive and click Next.

6 Select the USB ash drive and click Next.

A message appears, indicating that all data in the USB ash drive will be deleted.

7 Click Create.

NOTE: This process may take up to an hour to complete.

8 Click Finish.

Reinstall Windows using a USB recovery drive

CAUTION: This process formats the hard drive and removes all data on your

computer. Ensure that you back up data on your computer before beginning

this task.

NOTE: Before reinstalling Windows, ensure your computer has more than 2

GB of memory and more than 32 GB of storage space.

1 Connect the USB recovery drive to your computer.

2 Restart your computer.

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3 Press F12 after the Dell logo is displayed on the screen to access the boot menu.

A Preparing one-time boot menu message appears.

4 After the boot menu loads, select the USB recovery device under UEFI BOOT.

The system reboots and a screen to Choose the keyboard layout is displayed.

5 Choose your keyboard layout.

6 In the Choose an option screen, click Troubleshoot.

7 Click Recover from a drive.

8 Choose one of the following options:

–Just remove my les to do a quick format.

–Fully clean the drive to do a complete format.

9 Click Recover to start the recovery process.

This may take up to an hour to complete and your computer will restart during

this process.

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Views

Front

1Power and battery-status light

Indicates the power state and battery state of the computer.

Solid white—Power adapter is connected and the battery is charging.

Solid amber—Battery charge is low or critical.

O—Battery is fully charged.

2Microphones (4)

Provide digital sound input for audio recording, voice calls, and so on.

Left

1Security-cable slot (for Noble locks)

Connect a security cable to prevent unauthorized movement of your computer.

2Thunderbolt 3 (USB Type-C) port with Power Delivery (Primary)

Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to

connect to an external display using a display adapter. Provides data transfer

rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3.

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Supports Power Delivery that enables two-way power supply between devices.

Provides up to 5V/3A power output that enables faster charging.

NOTE: Adapters (sold separately) are required to connect standard

USB and DisplayPort devices.

3Thunderbolt 3 (USB Type-C) port with Power Delivery

Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to

connect to an external display using a display adapter. Provides data transfer

rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3.

Supports Power Delivery that enables two-way power supply between devices.

Provides up to 5V/3A power output that enables faster charging.

NOTE: Adapters (sold separately) are required to connect standard

USB and DisplayPort devices.

4Battery-charge status button

Press to check the charge remaining in the battery.

5Battery-charge status lights (5)

Turns on when the battery-charge status button is pressed. Each light indicates

approximately 20% charge.

6Left speaker

Provides audio output.

Right

1Right speaker

Provides audio output.

2microSD-card slot

Insert a microSD card to expand the computer’s storage capacity. Your

computer supports a microSD card with capacity up to 128 GB.

3USB 3.1 Gen 1 (Type-C) port with Power Delivery/DisplayPort

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Connect peripherals such as external storage devices, printers, and external

displays.

Supports Power Delivery that enables two-way power supply between devices.

Provides up to 7.5 W power output that enables faster charging.

NOTE: An adapter (sold separately) is required to connect a

DisplayPort device.

4Headset port

Connect headphones or a headset (headphone and microphone combo).

Base

1Touchpad

Move your nger on the touchpad to move the mouse pointer. Tap to left-click

and two nger tap to right-click.

2Left-click area

Press to left-click.

3Right-click area

Press to right-click.

4Power button with optional ngerprint reader

Press to turn on the computer if it is turned o, in sleep state, or in hibernate

state.

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When the computer is turned on, press the power button to put the computer

into sleep state; press and hold the power button for 10 seconds to force shut-

down the computer.

If the power button has a ngerprint reader, place your nger on the power

button to log in.

NOTE: Before using the ngerprint reader, congure it in Windows to

recognize your ngerprint as a passcode and enable access. For more

information, see www.dell.com/support/windows.

NOTE: You can customize power-button behavior in Windows. For

more information, see

Me and My Dell

at www.dell.com/support/

manuals.

NOTE: The power-status light on the power button is available only on

computers without the optional ngerprint reader.

Display

1Infrared emitter

Emits infrared light, which enables the infrared camera to sense depth and track

motion.

2Infrared camera

Depth-sensing feature of the camera enhances security when paired with

Windows Hello face authentication.

3Camera-status light

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Turns on when the camera is in use.

4Camera

Enables you to video chat, capture photos, and record videos.

5Infrared emitter

Emits infrared light, which enables the infrared camera to sense depth and track

motion.

Bottom

1Service Tag label

The Service Tag is a unique alphanumeric identier that enables Dell service

technicians to identify the hardware components in your computer and access

warranty information.

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Specications

Computer model

XPS 13-9370

System information

Table 2. System information

Processor 8th generation Intel Core i5/i7

Chipset Integrated in the processor

Dimensions and weight

Table 3. Dimensions and weight

Height • Black color: 16.14 mm (0.63 in)

• White color: 16.24 mm (0.64 in)

Width 301.76 mm (11.88 in)

Depth 199.24 mm (7.84 in)

Weight 1.27 kg (2.8 lb)

NOTE: The weight of your laptop

varies depending on the

conguration ordered and the

manufacturing variability.

Operating system

Table 4. Operating system

Operating systems supported • Windows 10 Home 64-bit

• Windows 10 Professional 64-bit

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• Ubuntu

Memory

Table 5. Memory specications

Slots Onboard memory

Type Dual-channel LPDDR3

Speed 1866 MHz and 2133 MHz

Congurations supported

Per memory module slot 2 GB, 4 GB and 8 GB

Total memory 4 GB, 8 GB, and 16 GB

Ports and connectors

Table 6. Ports and connectors

External:

USB/Video • Two Thunderbolt 3 (USB Type-C)

ports with Power Delivery

• One USB 3.1 Gen 1 (USB Type-C)

port with Power Delivery/DisplayPort

Audio One headset (headphone and

microphone combo) port

Table 7. Ports and connectors

Internal:

M.2 card One M.2 slot for Solid-State Drive (SSD)

Communications

Table 8. Supported communications

Wireless • Wi-Fi 802.11a/b/g/n/ac

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• Bluetooth 4.2

• Miracast

NOTE: Windows 10 currently

supports up to Bluetooth 4.1.

Wireless

Table 9. Wireless

Transfer rate (maximum) 867 Mbps

Frequency bands 2.4 GHz/5 GHz

Encryption • 64-bit/128-bit WEP

Audio

Table 10. Audio specications

Controller Realtek ALC3271-CG with Waves

MaxxAudio Pro

Speakers Two

Speaker output • Average: 2 W

• Peak: 2.5 W

Microphone Digital-array microphones

Storage

Table 11. Storage specications

Interface • SATA 6 Gbps

• PCIe Gen 3 x4, up to 32 Gbps

Solid-state drive (SSD) One M.2 drive

Capacity supported Up to 1 TB

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NOTE: RAID SATA support in the BIOS Settings menu is only available on

computers supporting Windows 10.

NOTE: AHCI SATA support in the BIOS settings menu is only available on

computers supporting Ubuntu.

Media-card reader

Table 12. Media-card reader specications

Type One microSD-card slot

Cards supported • mSD

• mSDHC

• mSDXC

Keyboard

Table 13. Keyboard specications

Type Backlit keyboard

Shortcut keys Some keys on your keyboard have two

symbols on them. These keys can be

used to type alternate characters or to

perform secondary functions. To type

the alternate character, press Shift and

the desired key. To perform secondary

functions, press Fn and the desired key.

NOTE: Press Fn+Esc to switch

the primary behavior of the

function keys (F1-F12) between

two modes - multimedia key mode

and function key mode.

Keyboard shortcuts

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Camera

Table 14. Camera specications

Resolution

Camera • Still image: 0.92 megapixel (HD)

• Video: 1280 x 720 (HD) at 30 fps

Infrared camera 340 x 340 (VGA)

Diagonal viewing angle

Camera 86.7 degrees

Infrared camera 70 degrees

Touchpad

Table 15. Touchpad

Resolution • Horizontal: 305

• Vertical: 305

Dimensions • Width: 105 mm (4.13 in)

• Height: 60 mm (2.36 in)

Touchpad gestures

For more information about touchpad gestures for Windows 10, see the Microsoft

knowledge base article 4027871 at support.microsoft.com.

Power adapter

Table 16. Power adapter specications

Type 45 W USB Type-C

Dimensions (connector) 8.25 mm x 2.4 mm

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Input voltage 100 VAC–240 VAC

Input frequency 50 Hz–60 Hz

Input current (maximum) 1.30 A

Output current (continuous) • 20 VDC/2.25 A

• 15 VDC/3 A

• 9 VDC/3 A

• 5 VDC/3 A

Rated output voltage 20 VDC/15 VDC/9 VDC/5 VDC

Temperature range (operating) 0°C to 40°C (32°F to 104°F)

Temperature range (storage) –40°C to 70°C (–40°F to 158°F)

Battery

Table 17. Battery specications

Type 52 WHr "smart" lithium-ion

Dimension:

Width 257.60 mm (10.14 in)

Depth 98.60 mm (3.88 in)

Height 4.30 mm (0.17 in)

Weight (maximum) 0.22 kg (0.49 lb)

Voltage 7.60 VDC

Charging time when the computer is o

(approximate)

4 hours

Operating time Varies depending on operating conditions

and can signicantly reduce under

certain power-intensive conditions.

Life span (approximate) 300 discharge/charge cycles

Temperature range: Operating 0°C to 35°C (32°F to 95°F)

Temperature range: Storage –40°C to 65°C (–40°F to 149°F)

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Dell XPS 13-9370 User guide

Brand: Dell

Model: XPS 13-9370

Category: Notebooks

Type: User guide

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Dell XPS 13-9370 User guide

Dell XPS 13-9370 User guide

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