Whirlpool AMD 384 User guide

Brand: Whirlpool

Model: AMD 384

Category: Split-system air conditioners

Type: User guide

This manual is also suitable for

PRECAUTIONS FOR USE

Warning:

• Never operate the air conditioner with wet

hands.

• The rated voltage of this air conditioner is 220-

240V with a tolerance of ±22V for fluctuation.

The compressor will vibrate if the voltage is too

low, causing damage to the cooling system.

• If you notice anything unusual (e.g. burnt smell),

switch off the power supply immediately and

contact the Whirlpool Authorized Service

Centre nearest you.

If the abnormal condition continues, the air

conditioner could be damaged and could also

cause electrocution or fire.

• Grounding: The unit must be reliably grounded.

The grounding cable must be connected to the

special grounding system in the building.

If the building does not have a grounding

system, ask an expert electrician to install one.

Never connect the grounding cable to a gas

pipe, water pipe, sewage pipe or other unless

the professional considers it reliable.

• Set the room temperature appropriately. The

difference between indoor and outdoor

temperature should be 5°C.

Appropriate adjustment of the temperature

setting serves to reduce consumption.

• When the air conditioner is running, do not

leave doors and windows open in the room.

This will prevent loss of effectiveness of the air

conditioner.

• Never block the air inlet or outlet of indoor and

outdoor unit, as this will decrease the effect of

the air conditioner or cause it to shut down or

even catch fire.

• Spray cans, chemicals and gas tanks must be

placed at least 1m away from the indoor and

outdoor unit; they could cause fire or explosion

• Make sure to mount the outdoor unit on a

sturdy base. If the base is damaged and

unsteady, the unit could fall and cause injury.

• Do not stand or place anything on the outdoor

unit. Persons or objects falling from the unit

could cause injuries.

• Do not repair the air conditioner yourself.

Incorrect repairs could cause electrocution or

fire. Contact the Whirlpool Authorized Service

Centre nearest you for repairs.

• Never reach with your finger or a stick into the

indoor or outdoor unit.

• Never blow the air directly at pets or plants, as

this may harm them.

• Never spray water onto the unit or wash the air

conditioner with water.

• Never let the air conditioner blow on a heat

source. This could put the flame out and cause

carbon monoxide poisoning.

• To avoid any harm to your health, do not blow

the cold air on your body too long or lower the

room temperature too much.

• This air conditioner cannot be used for drying

clothes or chilling foods.

• Do not spray any paint or pesticide on the unit,

or it may cause fire.

Warning:

• Persistent abnormality indicates that the air

conditioner may be damaged with the

consequent risk of electric shock or fire. This

may cause an electric shock.

• To prevent fire always use a special power

supply circuit.

• Disconnect the air conditioner from the power

supply if it is to be left unused for a long period.

• For 18-23K, 230V, with a tolerable fluctuation of

±23V. The compressor is subject to strong

vibrations under very low voltages which can

damage the refrigerating system. Electrical

elements are easily damaged by high voltage.

• Ensure that the power supply is suitably

protected by a special circuit with air breaker.

The air conditioner automatically starts or stops

according to requirements. Do not switch the

air conditioner on and off too often as this can

damage the appliance. This may cause an

electric shock or injury.

• Do not cut or damage the external cable. Any

damaged external cable must be replaced by

qualified electricians.

DESCRIPTION OF AIR CONDITIONER

INDOOR UNIT

OUTDOOR UNIT

Drain Pipe

To drain water

produced while

the unit is

functioning

Refrigerant Tube

Air Inlet

Air Outlet

Indicator light state

1. POWER indicator light: on/off with system running / stop

and flash when system in protection state.

2. COOL indicator light: on/off with the operation of cool

ON/OFF.

3. HEAT indicator light: on/off with the operation of heat

ON/OFF.

CAUTION:

Wrong wiring connection will cause electrical malfunction.

Do not pull the wire when fixing it wire clamp.

Do not let the wire too loose in the outdoor unit.

Wiring terminal

Power connection cord

Power supply cord

Sign connection cord

Working temperature range

NOTE

1. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly

qualified person in order to avoid hazard.

2. The appliance shall be installed in accordance with national wiring regulations.

3. An all-pole disconnection switch having a contact separation of at least 3mm in all poles should be con-

nected in fixed wiring.

Indoor side DB/WB (°C) Outdoor side DB/WB (°C)

Maximum cooling 32/23 48/30

Minimum cooling 21/15 18/-

Maximum heating 27/- 24/18

Minimum heating 20/- -7/-8

WIRE CONTROLLER (standard fitting)

WARNING!

Never install the wire controller in a place where there is water leakage.

Avoid bumping, throwing, tossing or frequently opening the wire controller.

Each part of the manual controller

1. Timer display

2. Fan speed display (Auto, High, Middle, Low)

3. Defrosting display

4. Saving state display

5. Set temp. display

6. Ambient temp. display

7. Fresh air display

8. Mode (COOL, DRY, FAN, HEAT, AUTO)

9. Malfunction display

10. Sleep display

11. MODE button

12. Button for temperature increase

13. Button for temperature decrease

14. FAN button

15. SWING button

16. TIME button

17. ON/OFF button

18. Display of Swing state

Fig. 1

1) ON/OFF (Fig.2)

• Press this button the unit will start.

• When repress the button, the unit will stop running.

2) Fan control (Fig. 3) (The relevant contents are shown in the figure.)

• Press this button to change the fan speed of:

• At the DRY mode: the fan speed will be set for low fan speed automatically.

3) Temperature adjustment (Fig.4)

• Press the temperature adjustment button

: For temperature increase;

: For temperature decrease.

(Press this button once, the temperature will be increased or decreased by 1°C)

NOTE: Lock function:

Press " " and " " at the same time for 5 seconds, the set temperature

indicating area shall display "EE" and all keys' response shall be shut off, all buttons

will sound; and repress the " " and " " simultaneously for 5 seconds, the lock function will be released.

When the displayer of long-distance monitoring or central controller has been shielded, the buttons and

remote control signal will be shielded too, the setting temperature will display "CC".

• The set temperature range under each mode:

HEAT 16°C ~ 30°C

COOL 16°C ~ 30°C

DRY 16°C ~ 30°C

FAN The temp. cannot be set up

AUTO The temp. cannot be set up

4) Swing mode set up (Fig.5)

• when pressing "SWING" button, the type style "SWING" will be displayed on

LCD, the unit will run in Swing mode

• when repressing the "SWING" button, that the type style "SWING" will be

disappeared, and the unit will stop running in Swing mode.

Note: The SLEEP function could be set up by wireless remote control.

5) Sleep mode set up (Fig. 6)

When under the cooling or dehumidifying mode, after receiving the SLEEP order

for 1 hour, the previous set temperature Tset will be risen for 1°C, and another

1°C will be risen after 2 hours that means that the temperature been risen 2°C

within 2 hours. Then the unit will run according to this set temperature.

When under the heating mode, after receiving the SLEEP order for 1 hour, the

previous set temperature Tset will be lower for 1°C, and another 1°C will be

lower after 2 hours that means that the temperature been lowered 2°C within 2

Fig. 2

Fig. 3

Fig. 4

Fig. 5

Fig. 6

hours. Then the unit will run according to this set temperature

There is no SLEEP mode under fan mode.

Note: the wired remote control has no SLEEP mode button; if SLEEP mode is needed to be set,

complete the procedure by wireless remote control.

6) Running mode setup (Fig. 7)

• When pressing this button once, the operation mode will be changed as

follow:

→ COOL → DRY → FAN → HEAT → AUTO

• At "COOL" mode, the "COOL" icon will light on, the current temperature

should be set up lower than the ambient temperature. If the setting

temperature is higher than the ambient temperature, the COOL mode will not

start, only the fan is active.

• In "DRY" mode, the "DRY" icon will light up. The inner fan will run at low fan speed in a certain range.

This DRY efficiency in this mode is more obvious than the one in COOL mode, and the power saving

efficiency is better.

• In "HEAT" mode, the "HEAT" icon will light up. The setting temperature should be set up higher than

the present temperature; if it is lower than the present ambient temperature, the HEAT mode is

unavailable.

• In "FAN" mode, the "FAN" icon will light up.

• In "AUTO" mode, the " AUTO" icon will light up, according to the ambient temperature, the unit will

automatically adjust the running mode.

• In "HEAT" mode, when the outdoor temperature is low and there is high humidity, and there is frost on

the outdoor unit, the heating efficiency will be reduced. In this case, the product will start defrosting

automatically, and displays the "DEFROST" icon.

NOTE: There is no HEAT mode in the cooling only unit, after the power saving set up, the auto mode

will be shielded.

7) TIMER setup (Fig. 8)

At unit turned off, the timer on could be set up, at unit turned on, the timer off

could be set up. After pressed the "TIMER" button, the unit could be set up, and

the TIMER icon flashes, by pressing the buttons " ", " " could increase or

decrease the time of timer, when repress the "TIMER" button, the Timer is valid,

the units will start calculate the time. When the unit is in the TIMER, press the

"TIMER" button could cancel the time.

NOTE: When the protection or malfunction happens after the timer on

was set up, the time place will display the protection or the error codes,

the timer button cannot be setup, but the time you have setup before is still available.

8) Outer ambient temperature display (Fig. 9)

Under normal condition, "ENV" will display the room ambient temperature, at

unit turned on, or unit turned off status, press "SWING" button last for 5 seconds,

the LCD will display "OUT ENV".

A) If tested the outdoor temperature is the positive value, that the setting

temperature will not be displayed, the original environment temperature

displayer displays the Fig 8 system internal tested outdoor environment

temperature.

B) If tested the outdoor temperature is the negative value, the original

environment temperature displays the system inner tested the absolute value of the out environment.

After displayed the outdoor environment temperature 10 seconds later, the system will back to the

room ambient temperature displaying surface.

NOTE: If the unit has been unconnected with the outdoor ambient sensor, this function will be

unavailable.

Fig.7

Fig. 8

Fig. 9

9) SAVE set up (Fig. 10)

At unit turned off, to press the "FAN" +" " buttons continuously for 5 seconds,

adjust the Saver set menu, at this time displays "SAVE" "COOL" icons, (if it is the

first setup, that will display the initial value:26 °C), at the temperature setting

district, it displays the lower limit temperature,and the set temperature flashes,

by pressing " " and " " buttons to set the cooling temperature lower limit (the

setting range is 16~30), press "ON/OFF" button to confirm; by pressing " " and

" " buttons to set cooling temperature upper limit, it will flash and display at

ambient temperature, (the setting range is 16-30), and press "ON/OFF" button to

confirm.

NOTE: The upper limit temperature should not be lower than the setting lower limit temperature. If

upper limit temperature is lower than the lower limit temperature, the system will default. The higher is

the upper limit temperature, the lower is the lower limit temperature. Press "MODE" button, to complete

the save setting in COOL, DRY mode, and transfer to the save setting in HEAT mode (There is no the

function in cooling only unit), at this time, it displays the "SAVE", "HEAT" icons, after setup has been

completed, then press "FAN" + " " button last for 5 seconds, and quit the SAVE setting operation. If the

SAVE interface has been opened, the system will respond to the last button input after 20 seconds, there

is no any operation, the system will quit the menu, and displays the normal unit off interface.

The above setting has been completed, the system will display "SAVE" icon, no matter by buttons on

displayer or the wireless remote control, the setting temperature should not exceed the former SAVE

setup temperature range, for example as show in Fig. 9, we set up the cooling lower limit is 23 °C in SAVE

setting, the upper limit is 27 °C , the user can set the cooling temperature between 23 °C to 27 °C by the

wireless remote control and buttons on displayer.

If the set up upper limit temperature is the same with the lower limit temperature that the system only

can run at the corresponding modes at the set temperature. After the SAVE mode set up, at unit turned

off, press the "FAN" + " " buttons for 5 seconds, will quit the SAVE setting function, but the former

setting data will not clear, and the next time SAVE setting will be the initial setting temperature.

After powered off, the SAVE setup function will be memorized, the next time power on, the SAVE setting

is still active.

Set up the SAVE mode, the SLEEP, AUTO modes will shield.

10) MEMORY function setup (Fig. 11)

At unit turned off, press "MODE" button for 10 seconds, could switch whether

turn on or off the unit state after powered off, at setting temperature district

displays 01, denote that the unit is turned off after powered off, 02 denote that

do not memorize the unit turn on or turn off, press "ON/OFF" button quit

setting. If the memory turn on and off interface is displayed, the system will quit

the menu, the system will respond to the last button input after 10 seconds, there

is not any operation, the system will quit the menu, and displays the normal unit

off interface, the memory function setting still have been stored.

Fig. 10

Fig. 11

11) Malfunction display (Fig.12)

When the malfunction happened during operation, the displayer will display

"ERROR" icon and flash, and meanwhile will display the error code, when there

are multi-malfunction happened, the displayer will display the error codes

circularly. The first number denotes the system number, if there is only one

system in the display, it will not display the system number, the following two are

error codes. For example as show in right figure, that denotes the system 1, low-

pressure protection of compressor.

The meaning of error codes as show in below:

E5 Material Malfunction will be showed by the indicator light on the Mother Board of Outside Unit.

NOTE When the "EH" malfunction happened, please cut off the power supply of unit

immediately, and please ask for the professional to repair!

Fig. 12

Fault

code

Fault

code

Fault

E0 Water pump malfunction F0

Failure of Indoor Room Sensor at Air

Intake

E1 High pressure protection of compressor F1

Failure of Evaporator Temperature

Sensor

E2 Indoor anti-frozen protection F2

Failure of Condenser Temperature

Sensor

E3 Low pressure protection of compressor F3 Failure of Outdoor Ambient Sensor

Air discharge high-temperature

protection of compressor

F4 Failure of Exhaust Temperature Sensor

E5 Overload protection of compressor F5

Failure of Indoor Room Sensor at Wire

Controller

E6 Transmit malfunction

E8 Indoor fan protection EE Keys are locked (not failure)

E9 Water flow protection CC

The unit is remotely monitored or

controlled by centralized controller and

the wire controller's

functions are invalidated (not failure)

Connected control communications

Failure

• Week Timing Controller (With Centralized Control Function)

Centralized Control and Week Timer Functions: The centralized controller and the weekly timer are

integrated in the same wire controller. The system has both the centralized control and the week timing

functions. Up to 16 sets of units can be controlled simultaneously by the centralized controller (weekly

timer). The weekly timer has the function of invalidating the lower unit. The weekly timing function is able

to realized four timing ON/OFF periods for any unit every day, so as to achieve fully automatic operation.

No timing control can be set for holidays.

This WEEKLY TIMER adopts 485 mode to communicate with manual control of every duct type unit, and

it can control up to 16 units. Adopting 2-core twisted-pair wire, the longest communication distance of

this TIMER is 1200m. After connected to power, the WEEKLY TIMER can display all connected units

(sequence of unit is determined by code switch of manual control of every duct type unit). On and off of

every duct type unit can be done through the Timer On / Off of this WEEKLY TIMER, and the button

shield operation of manual control can be done through shield setting on WEEKLY TIMER. Mode selection

and temperature adjustment and other operations are done through the manual control at every unit.

Note:

1. For upper unit checks 16 lower units consecutively, there will be no more than 16 seconds

delay when setting works till unit responds.

2. Please let us know your requirement before your placing the order, for this WEEKLY TIMER

will only be prepared when customer orders (communication joint with WEEKLY TIMER on

manual control had been prepared).

WEEKLY TIMER (optional fitting)

Unit display

Single / Group display

Timer week display

Timer display

Timer state display

Timer time period display

Timer on/off time display

Unit on display

Unit off display

Clock display

Confirm button

Decrease button

Increase button

Cancel/delete button

Single/Group button

Timer/Time button

On/Off button

Fig. 1

1. Press or to select the unit that needed to be control. It is available to control several units by

Group Control (1~16), or control single unit by Single Control.

2. When selected a certain or several units by Single Control or Group Control, Timer setting and On/off

setting can be set. Timer setting can set 4 on/off times in a day in one week; and on/off setting can be

done by pressing on/off button.

3. Connection between WEEKLY TIMER and manual control is shown as following:

Week Timer

Manual control Manual control

16 units in max

Telephone

wire box

Telephone

wire box

Telephone

wire box

Twisted-wire with crystal joint

Longest distance 1200 m

Corresponding relation between code switch and sequence of unit

(Note: Putting code switch to ON means 0)

P = Position

S = Sequence

Power Supply

~ 220V

On/Off power

P S P S P S P S

0000 1 0010 5 0001 9 0011 13

1000 2 1010 6 1001 10 1011 14

0100 3 0110 7 0101 11 0111 15

1100 4 1110 8 1101 12 1111 16

WIRE CONTROLLER

(with week timer functions)

1. Failure status displayTiming display

2. Fan speed display (Auto, High speed, Medium

speed, Low speed)

3. Defrosting status display

4. Energy saving status display

5. Set temperature display

6. Ambient temperature display

7. Fresh air status display (not supplied)

8. Mode (cooling, dehumidifying, fan, heating,

auto)

9. Failure status display

10. Sleep status display

11. Mode key

12. Set temperature increase key

13. Set temperature decrease key

14. Fan speed key (fresh air setting)

15. Sleep key (outdoor environment temperature

check)

16. Timing key

17. ON/OFF key

18. Timer day display

19. Timer segment display

Fig. 1

• Never install the wire controller in a place where is water leakage.

• Avoid bumping, throwing, tossing or frequently opening the wire controller.

• Wire controller with week timer function, No.1-No17 is the same as front instructions of No18,

No.19:

Timer setting (Fig. 15, 16, 17)

The timer function of this display board is invalid when connect with the

timer of the last week, the display board will be controlled by the week timer.

No matter the unit is turned on or turned off, press "TIMER" button enter into

Timer setting, then use the "▲" or "▼"buttons to select the time (As shown In

Fig.15), the setting time (Fig.16) or cancel setting (Fig.17).

Then press "Timer" Button to enter into each item setting.

• If enter into timer setting, by pressing "Mode" button to select the setting item:

Day (Monday to Sunday), Segment (1-4), Timer (timer on or timer off), the

Minutes and Hours of the time; By pressing "▲" or "▼" buttons to adjust the

setting, then press the Timer button to confirm, and press the Timer button

once more to cancel the setting; After the setting confirmed, the character on

displayer will not blink, it can not be setup; When cancel the confirmation,

there are figure blink, it can be set up, finally press the "ON/OFF" button

complete the setting and quit, the timer data will be save. (Fig.18, 19).

SWING

TIMER

Fig. 15

TIMER

SWING

Fig. 16

TIMER

SWING

Fig. 17

TIMER

SWING

Fig. 18

TIMER

SWING

Fig. 19

• If entered into "Timer setting" by pressing the "Mode" button to select the

setting item: Day (Monday to Sunday), Hours (0~23) or Minutes (0~59); By

pressing "▲" or "▼" buttons to adjust the setting items, then press "Timer"

button to confirm, or press the "Timer" button once more to cancel the

setting; After the setting confirmed, the character on displayer will not blink, it

can not be setup; When cancel the confirmation, there are figure blink, it can

be set up, finally press the "ON/OFF" button complete the setting and quit, the

timer data will be save. (Fig. 20).

• If enter into "Cancel Timer", by pressing "▲" or "▼" buttons to select Week,

then press the "Timer" button to confirm, at this time, "dd" will display; or

press "Timer" button to cancel the selected day, at this time "dd" will not

display. At last press "ON/OFF" button complete setting and quit. (Fig.21).

TIMER

SWING

Fig. 20

SWING

TIMER

Fig. 21

HOW TO USE THE REMOTE CONTROL

Operating Guideline - General Procedures

1. After the main unit is connected to power, press the ON/OFF key

on the remote control to start the air conditioner.

(Note: The guide louver on main unit will be closed automatically

when the air conditioner is switched off).

2. Press MODE button, select desired running mode, or press COOL

or HEAT mode to enter into the corresponding operation directly.

3. Press the UP or DOWN key to set the desired temperature.

4. Press the FAN SPEED key to set the fan speed. AUTO, LOW,

MEDIUM or HIGH.

5. Press the SWING key to select the swing mode.

Operating Guideline - Optional Procedures

1. Press the SLEEP key to set the sleep mode.

Description and Function of Remote Control Keys

Note: Be sure to point the remote control towards the signal receiver.

Check that there is no obstacle between the remote control and signal

receiver. Do not drop or throw the remote control. Do not drop any

liquid onto the remote control, or expose it to direct sunlight or

extremely hot temperatures.

This remote control is for general use and is applicable to multiple

types (functions) of air conditioner. Please note that if a key is not

applicable to this air conditioner it will not be described here.

ON/OFF

ON/OFF Key

Press this key once to start the unit, press twice to stop it.

Only the clock TIMER icon (if activated) is displayed when the unit is

not running.

MODE

MODE Key

Press this button, Auto, Cool, Dry, Fan, Heat mode can be selected

circularly.

Auto mode is default while power on.

Under Auto mode,the temperature will not be displayed; Under Heat

mode, the initial value is 28 °C (82 °F); Under other modes, the initial

value is 25 °C (77 °F).

AUTO mode

COOL mode

DRY mode

FAN mode

HEAT mode (Only for cooling and heating unit.)

Signal Emission Head

Remote Control

About AUTO mode

When AUTO mode is selected, the setting temperature will not be

displayed on the LCD, the unit will be in accordance with the room

temperature automatically to select the suitable running method and to

make ambient comfortable.

+ key

This key is used for increasing preset temperature. When pressing this

button temperature can be increased. When pressing and holding this

button down for more than 2 seconds the content will change rapidly.

When desired temperature is displayed simply release the button. C° is

always shown on the display. Temperature setting range: 16-30 C°.

In Auto mode the temperature cannot be set, but when pushing this

button the signal is sent to the indoor unit.

- key

This key is used for lowering preset temperature. When pressing this

button temperature can be decreased. When pressing and holding this

button down for more than 2 seconds the content will change rapidly.

When desired temperature is displayed simply release the button. C° is

always shown on the display. Temperature setting range: 16-30 C°.

In Auto mode the temperature cannot be set, but when pushing this button the signal is sent to the indoor

unit.

FAN

FAN key

Press this button, Auto, Low, Middle, High speed can be circularly selected. After powered on, Auto fan

speed is default.

Under Dehumidify mode, Low fan speed only can be set up.

Low fan

Middle fan

High fan

SWING

SWING UP and DOWN key

When the unit is running, press this key to activate the swing function, indicated by the swing icon. Press

again to stop the swing function.

If guide louver is stopped when it is swinging up and down, it will remain its present position.

Indicates guide louver swings back and forth in all the five places, as shown in the figure .

Remote Control

OFF

TIMER-ON

TIMER key

To operate the time on, press this button. Set the ON TIME within the range on 0-24 hours and the unit

will start automatically at the pre-set time.

TIMER-OFF

TIMER-OFF key

To operate the timer off, press this button. Set the OFF TIME within the range on 0-24 hours and the unit

will stop automatically at the pre-set time.

CLOCK

When you press this key, the icon will start to blink and enter the clock adjustment mode. In this mode

pressing the + button will increase the clock by 1 minute each time. If the + key is held down for 2

seconds or longer, the clock will increase by 10 minutes every half second.

Pressing the - key will decrease the clock by 1 minute each time. If the - key is held down for 2 seconds or

longer, the clock will decrease by 10 minutes every half second. After adjustment, press CLOCK again to

confirm. The icon will be constantly displayed.

After powered on, 12:00 is displayed as default and the icon is on.

If no key is pressed for 5 seconds after TIMER ON, TIMER OFF or CLOCK setup, the unit will exit setup

mode.

SLEEP

SLEEP key

Press this button, Sleep On and Sleep Off can be selected. After powered on, Sleep Off is defaulted. After

the unit is turned off, the Sleep function is cancelled.

After Sleep function set up, the signal of Sleep will display. In this mode, the time of timer can be adjusted.

Under Fan and Auto modes, this function is not available.

About lock

Press + and - buttons simultaneously to lock or unlock the keyboard. If the remote controller is locked,

the icon will be displayed on it, in which case, press any button, the mark will flicker for three times. If

the keyboard is unlocked, the mark will disappear.

About swing up and down

1. Press swing up and down button continuously more than 2s,the main unit will swing back and forth

from up to down, and then loosen the button, the unit will stop swinging and present position of guide

louver will be kept immediately.

2. Under swing up and down mode, when the status is switched from off to , if press this button again

2s later, status will switch to off status directly; if press this button again within 2s, the change of

swing status will also depend on the circulation sequence stated above.

STORAGE AND TIPS FOR USING THE RC

How to insert the batteries

1. Unscrew the screw on the battery cover.

2. Gently press down on the battery cover and push in

the direction of the arrow to remove, as shown.

3. Remove the old batteries.

4. Replace with two 7# dry cell batteries (AAA 1.5V).

Ensure that "+" and "-" polarity is correctly positioned.

5. Close the battery cover on the remote control.

6. Put back the screw on the remote control.

How to remove the batteries

Unscrew the screw and remove the battery cover in the

direction of the arrow.

Press the positive pole of the battery softly with your

fingers, then draw the batteries out of the compartment.

All this should be done by adults, children are forbidden

to remove the batteries from the remote control in

order to avoid danger of swallow.

Disposal of the batteries

Please discard the batteries as sorted municipal waste at

the accessible collection point.

To operate the air conditioner, point the remote control

at the signal receptor.

The remote control will operate the air conditioner at a

distance of up to 7m.

Precautions

• When replacing the batteries, do not use new

batteries with old batteries, or different types of batteries as this may cause the remote control to

malfunction.

• If you do not expect to use the remote control for some time, take the batteries out to prevent leakage

of battery acid in the remote control.

• Operate the remote control within effective range.

• Keep the remote control at least 1 meter from any TV set or hi-fi equipment.

• If the remote control does not work normally, take the batteries out and reinstall after 30 seconds. If it

still does not work install new batteries.

• To operate the main unit by remote control, point the remote control at the receiving device on the

main unit, to ensure receiving sensibility.

• To send a message from remote control, the symbol will flash for 1 second. On receipt of the

message, the main unit will emit a beep.

key switch

CLEANING AND MAINTENANCE

Before inspection and maintenance of the unit, Please turn off the unit and set the power switch to "OFF"

to cut off the power supply

Just professional people could clean or replace the filter.

Before open grill to clean filter, the power must be cut off and wait for the fan motor stop.

CLEANING THE AIR FILTER

Remove the air filter; clean it by a vacuum cleaner or if it is very dirty, wash it with soap water then wipe

off until it is completely dry before reinstallation.

SUGGESTION:

• If the air filter is dirty, it will cause the reduction of airflow. The unit is overloaded and consumes 6%

more of electricity.

• Clean the air filter every week for higher efficiency.

CLEANING THE UNIT

Clean the air conditioner and the remote control with dry cloth or a vacuum cleaner. If damp cloth is

used, remove moisture by using dry cloth afterward.

CAUTION

• Do not use benzine gasoline, thinners or polishing products for cleaning.

• Do not wash with hot water (above 40°C). Some parts of the unit may be deformed.

AT THE START OF THE SEASON

• Check that nothing blocks the air inlet and outlet of the indoor and outdoor units.

• Running the unit without air filters can cause malfunctions due to dirt or dust. Always install air filters at

all times.

• Check that drainage hose is not bent or clogged.

• Check that the units are properly installed.

DURING THE OFF SEASON

• Cut off the power supply main switch.

• Clean the air filters and other parts

• Leave the fan running for 2-3 hours to dry out the inside of the unit.

Warning:

Do not attempt to repair the air conditioner yourself. Incorrect repairs may cause electrocution or

fire, so please contact the Whirlpool Authorized Service Centre nearest you for professional repairs.

The following checks may save your time and costs.

TROUBLESHOOTING

Malfunction Cause

Air conditioner does not

start immediately after a

stop.

• To protect the air conditioner when started after a stop, the

microcomputer control delays for 3 minutes before allowing the air

conditioner to start.

An unpleasant odour is

perceived at start-up.

• The air conditioner itself is odourless. Any odour is accumulated from

the environment. The solution is to clean the air filter (see Cleaning and

Maintenance).

• If there is still any problem, the air conditioner should be cleaned (Please

contact the Whirlpool Authorized Service Centre).

You may hear a "gurgling"

noise when the air

conditioner is on.

• When the air conditioner is started, or the compressor starts or stops

while running, or the air conditioner is stopped, you may hear a gurgling

noise that is the refrigerant flowing back and is not a malfunction.

A thin fog may flow from

the outlet when the air

conditioner is running in

cooling mode.

• This may occur when the indoor temperature and humidity are high.

This is because the indoor air is cooled quickly.

• After a short time, the fog will disappear as the indoor temperature and

humidity decrease.

You may hear a slight crack

when the air conditioner is

started or stopped.

• This is the sound of friction caused by expansion of the front panel or

other parts due to the change of temperature

Air conditioner does not

run.

• Is there a power failure?

• Is the power plug loose in the socket?

• Has the circuit protection device been tripped?

• Is the voltage too high or too low? (have it tested by a professional).

• Has the timer function been used correctly?

The air conditioner is not

cooling (or heating)

properly.

• Is the temperature setting correctly?

• Is the air intake or outlet of the outdoor unit blocked?

• Is the air filter clogged by dust (see Cleaning and Maintenance)?

• Are all the doors and windows closed

• Is the air flow set to "LOW FAN"?

• Is there another heat source in the room?

Remote control cannot

execute control.

• The remote control sometimes cannot execute control if the air

conditioner is subject to abnormal interference or frequent switch of

functions. To resume normal operation, switch off and on again properly.

• Is the remote control in range and not blocked by any obstacles?

• Check the battery in the remote control. If low, replace the battery.

• Check the remote control for damage.

Water leaks from indoor

unit.

• High air humidity.

• Condensation overflow.

• Joint of indoor unit drain pipe is loose.

Water leaks from outdoor

unit.

• In cooling mode, water may condense on pipe or pipe joint due to

cooling.

• Defrost water flows out in heating or defrost (auto defrost) mode.

• In cooling mode, water from heat exchanger may leak.

Malfunction Cause

Indoor unit makes noise. • The sound comes from the fan or compressor relay switching over

(close/open).

• Air conditioner may make noise in defrost mode or when stopped due

to inverse flow of refrigerant in the unit.

Moisture on outlet grill • If the air conditioner is left running in high humidity, moisture may

condense on the grill and accumulate there.

In case of the following events, please contact the Whirlpool Authorized Service Centre

nearest you.

Stop the air conditioner and

pull out the power plug.

• The air conditioner makes a shrill noise when running.

• Air conditioner gives out an unpleasant odor when running.

• Water leaks from the indoor unit.

• Air break switch or leakage protection switch drips frequently.

• Foreign matter or water enter the machine or remote control.

• Abnormal overheating of power cord and plug.

INSTALLATION SERVICE - PRECAUTIONS

ON INSTALLATION

Important Precaution

1. The air-conditioning unit must be installed

according to national wiring rules and according

to this manual by professionals;

2. Contact the local Whirlpool Service Centre or

qualified technician before installation;

3. Any change of installation position must be

handled by professionals;

4. If the supply cord is damaged, it must be

replaced by the manufacturer, its Service or

similar qualified entity in order to avoid any

hazardous situation.

Basic Requirements for Installation

Installation in the following places may cause failure

of the air-conditioning unit. Please contact

Whirlpool installation and service agency if the

installation in such places cannot be avoided.

• Environments with heat, steam, flammable or

explosive gases or volatile solvents in the air;

• Near high-frequency facilities, e.g. welding

machines, medical equipment;

• Region with high saline-sodium soil near the sea;

• Places where the air contains oil (mechanical

oil);

• Locations containing sulphide gases (such as

sulphur springs);

• Other special conditions.

Indoor unit: Selection of Installation Position

1. The air inlet and air outlet must be far away

from obstacles to ensure that the airflow can

reach every corner of the room;

2. Choose a position where condensation water

can be easily discharged and the outdoor unit

can be easily connected;

3. Install out of the reach of children;

4. Choose a place capable of bearing the weight of

the indoor unit without increasing noise and

vibrations;

5. Ensure sufficient clearance and space for service

and maintenance; ensure the indoor unit is at

least 2.3m from the floor;

6. Choose a position at least 1 meter from any TV,

sound system or other household electric

appliances;

7. Choose a place where that the air filter can be

easily accessed;

8. Ensure the installation of indoor unit is in

conformity with the requirements of the

installation dimension drawing.

Outdoor unit: Selection of Installation

Position

1. Choose a place where the noise and air flow

from the fan will not affect neighbors, animals

or plants;

2. Ensure good ventilation of outdoor unit;

3. There should be no obstacles near the outdoor

unit obstructing the air intake and air exhaust of

the unit;

4. The installation position shall be able to

withstand the weight and vibration of the

outdoor unit and ensure safe installation;

5. Select a dry place but not exposed to direct

sunshine or strong wind;

6. Ensure that the outdoor unit is installed in

compliance with installation dimensions for easy

repair and maintenance;

7. Height difference of fitting pipes shall be within

5 meters and the length of fitting pipe shall be

within 10 meters;

8. Install the unit out of the reach of children;

9. Choose a place that does not interfere with

public passage or view.

ELECTRICAL SAFETY REQUIREMENTS

1. The power supply must be of rated voltage with

special circuitry for air-conditioning. The

diameter of the power cord must comply with

requirements.

2. Applicable voltage range: the normal operating

range of voltage is 90%~110% of rated

voltage.

3. Never pull the power cord.

4. Ensure safe grounding and a grounding wire

connected with the special grounding system of

the building, installed by professionals. The

mains must be fitted with electrical leakage

protection switch and an air switch with

sufficient capacity (Refer to the following chart).

The air switch must also have a magnetic and a

thermal tripping function to ensure protection

in case of short-circuit and overload.

5. The minimum clearance between air

conditioner and any flammable surface is 1.5m.

Grounding Requirement

1. As the air-conditioning unit is a Class 1 electrical

appliance, reliable grounding measures must be

taken;

2. The yellow and green cable inside the air

conditioner is for grounding and must not be

used for other purposes or cut. Do not tighten

with tapping screws; this could cause

electrocution;

3. The user power supply shall have a reliable

grounding terminal. It is prohibited to connect

the grounding wire to the following items:

1) Water Supply Pipe 2) Gas Pipe 3) Sewage

Pipe 4) Other positions that are considered

unsafe professionals.

Other:

1. The connection between the air conditioner

and power cables and the connection between

separate elements shall be in accordance with

the wiring diagram attached on the machine;

2. The model and rating of fuse shall be in

accordance with the stencil on the control or

fuse tube;

3. External static pressure of air conditioner at test

position is 0Mpa;

4. All the electrical work must be done by

qualified personnel according to relative wiring

regulation and this manual;

5. The power supply is type Y connection. If the

supply cord is damaged, it must be replaced by

the manufacturer or its service agent or a

similarly qualified person in order to avoid a

hazard;

6. The rated voltage and the exclusive circuit must

be used.

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Whirlpool AMD 384 User guide

Brand: Whirlpool

Model: AMD 384

Category: Split-system air conditioners

Type: User guide

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