Dell Printer Management Pack Version 4.1 for Microsoft System Center Operations Manager Owner's manual
- Type
- Owner's manual
Dell Printer Management Pack
Version 4.1 for Microsoft
System Center Operations
Manager 2007 R2/SP1 and
System Center Essentials 2007
SP1/2010
Installation Guide
PrinterIG_bk0.book Page 1 Tuesday, October 4, 2011 3:44 PM
Notes
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
____________________
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc. Microsoft
®
,
Windows
®
, Windows Server
®
, MS-DOS
®
, and Windows Vista
®
are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
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trade names other than its own.
2011 - 10
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Contents 3
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 5
Prerequisites
. . . . . . . . . . . . . . . . . . . . . . . . 5
Management Station Requirements
. . . . . . . . . 5
Accessing the Printer Management Pack
. . . . . . . . 6
Installing the Dell Printer Management Pack v4.1 . . . . 6
Downloading and Extracting the Self Extracting
Executable
. . . . . . . . . . . . . . . . . . . . . . 6
Importing the Management Pack
. . . . . . . . . . 7
Post Import Tasks
. . . . . . . . . . . . . . . . . . . 8
Upgrading From Previous Management Packs
. . . . . . 9
Upgrading From Dell Printer Management
Pack 4.0
. . . . . . . . . . . . . . . . . . . . . . . . 9
Upgrading From Dell Printer Management
Pack Version 3.x
. . . . . . . . . . . . . . . . . . . 9
Deleting the Printer Management Pack
. . . . . . . . . . 9
Microsoft Guidelines for Performance and
Scalability for Operations Manager
2007 SP1/R2 SCE 2007 SP1/ SCE 2010
. . . . . . . . . . 10
Security Considerations
. . . . . . . . . . . . . . . . . 10
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4 Contents
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5
1
Introduction
This guide describes how to install the Dell Printer Management Pack
version 4.1 for Microsoft System Center Operations Manager (SCOM) 2007
SP1/R2, System Center Essentials (SCE) 2007 SP1/2010.
Prerequisites
Management Station Requirements
The management station requirements to install the Dell Printer
Management Pack version 4.1 and import the Dell Printer Management Pack
are:
• SCOM 2007 SP1/R2 or SCE 2007 SPI/2010.
You need to apply SCE 2007 SP1 KB articles 971541 and 960569 for Dell
Printer devices to be discovered and managed by the SCE Printer
Management Pack.
• Simple Network Management Protocol (SNMP) enabled on all Dell
Printers to discover Dell Printers on the network and perform network
device discovery.
• A valid IP address for all SNMP enabled printers, for the management
station to communicate with the printers.
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6
Accessing the Printer Management Pack
The Dell Printer Management Pack version 4.1 is packaged in the self
extracting executable Dell_Printer_Management_Pack_v4.1_A00.exe file
that contains the following:
• Dell.Connections.HardwareLibrary.mp
• Dell.NetworkDevice.Printer.mp
• DellMPv41_Printer_Readme.txt
• DellMPv41_Printer_IG.pdf
The Dell_Printer_Management_Pack_v4.1_A00.exe is available at
support.dell.com.
Installing the Dell Printer Management Pack v4.1
To install the Dell Printer Management Pack v4.1, perform the following
steps:
1
Download and extract the self extracting executable file from
support.dell.com. For more information, see Downloading and Extracting
the Self Extracting Executable.
2
Import the management pack in SCOM/SCE Operations Console. For
more information, see Importing the Management Pack.
3
Perform post-import tasks. For more information, see Post Import Tasks.
Downloading and Extracting the Self Extracting Executable
To download and extract the self extracting executable
Dell_Printer_Management_Pack_v4.1_A00.exe:
1
Go to
support.dell.com
Drivers & Downloads
.
2
Select Your Product Model. For example,
Dell Laser Printer 1720/1720dn
.
3
In the
Category
field, select
Systems Management
.
4
Select the download option and specify a path to save the self extracting
executable
Dell_Printer_Management_Pack_v4.1_A00.exe
file.
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7
5
Extract the contents of
Dell_Printer_Management_Pack_v4.1_A00.exe
file either in the folder where you downloaded it or in the default location,
which is
C:\Dell Management Packs\Printer Management Pack\4.1
.
The above folder contains the following files:
– Dell.Connections.HardwareLibrary.mp
– Dell.NetworkDevice.Printer.mp
– DellMPv41_PrinterMP_Readme.txt
– DellMPv41_Printer_IG.pdf
Importing the Management Pack
To import the Printer management pack, use the SCOM/ SCE Import
Management Pack wizard:
1
Click
Start
Programs
System Center Operations Manager 2007/ SCE
2010
and select
Operations Console
.
2
In
Operations Console
, click
Administration
on the navigation pane.
3
Expand the
Administration
tree, right-click
Management Packs
, and
select
Import Management Packs
.
4
Click
Add
. Select
Add from disk
.
NOTE: This is applicable to SCOM R2 and SCE 2010.
5
Browse to the management pack location, select the management packs
you want to import, and click
Open
.
The
Import Management Packs
screen is displayed with the selected
management packs in the
Import List
.
6
Click
Install
to complete the task.
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8
Post Import Tasks
After you import the Dell Printer management pack, you must perform the
following tasks to ensure that the Dell printers are discovered and monitored
from the SCOM/ SCE Operations Console:
1
Discover the Dell Printers using the
SCOM/ SCE Discovery
wizard. For
more information on using the
Discovery
wizard, see the
SCOM/ SCE
Online help
.
2
Add all the objects covered by the Dell Printer management pack that are
displayed in the
Authoring
tab of the
Operations Console
under
Management Pack Objects
Object Discoveries
. For more information
on adding objects, see Adding Dell Printer Management Pack Objects.
3
Click the
Monitoring
tab of the
Operations Console
and make sure the
following are displayed in the
Monitoring
pane:
–
Printer Alerts
under
Dell Alerts Views
.
–
Printer Group
under
Dell Diagram Views
.
–
Printers
under
Dell State Views
.
Adding Dell Printer Management Pack Objects
You must add the objects covered by the Dell Printer management pack to
discover and monitor the Dell Printers.
To add the objects:
1
In the
Operations Console
, click the
Authoring
tab.
2
Select
Object Discoveries
under
Management Pack Objects
on the
Authoring
pane.
3
In the
Object Discoveries
pane, click
Change Scope
on the top right hand
corner of the screen to display the
Scope Management Pack Objects
window.
4
Select the
View all targets
option to display all the objects.
5
Under
Ta rg et
, select all the Dell Printer objects and click
OK
.
The Dell Printer management pack objects are displayed in the
Object
Discoveries
pane.
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9
Upgrading From Previous Management Packs
If you have installed an earlier version of Dell Printer Management Pack, you
can directly upgrade to the current version.
Upgrading From Dell Printer Management Pack 4.0
You can upgrade from the Dell Printer Management Pack version 4.0 to
version 4.1. To upgrade to the current version:
1
Follow the steps as given in Installing the Dell Printer Management Pack
v4.1.
2
Import the new management pack. For more information, Importing the
Management Pack.
NOTE: When you upgrade from version 4.0 to version 4.1, the devices that
displayed a critical or warning state before upgrading, display a normal state after
upgrading, even though they are still in critical or warning state. The devices
display the correct health status only in the subsequent monitoring cycle.
NOTE: After you upgrade the management pack to version 4.1, you may see some
of the components in Diagram view still displaying default icons. You need to restart
the Operations Console with the /clearcache option to see the new icons.
Upgrading From Dell Printer Management Pack Version 3.x
Upgrading from 3.x version is not supported. Ensure that you delete Dell
Printer Management Pack 3.x before importing the Dell Printer Management
Pack version 4.1.
Deleting the Printer Management Pack
While deleting the Dell Printer MP, ensure that you delete the management
pack before deleting the base folder utility.
1
Select
Administration
Management Packs
in the SCOM/SCE
Operations Console
.
2
Select the
Dell Printer MP
from the Management Packs pane.
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10
3
Right-click the selected Dell Printer MP and click
Delete
.
After deleting the management pack or utility, it is recommended that you
close and re-launch the SCOM/ SCE console.
NOTE: Deleting any of the Management Packs may affect the scope of some user
roles.
Microsoft Guidelines for Performance and
Scalability for Operations Manager 2007 SP1/R2
SCE 2007 SP1/ SCE 2010
For optimal performance, deploy device-specific Dell Management Packs on
different management stations.
For information on Microsoft’s recommendations for scalability, see
technet.microsoft.com/hi-in/library/bb735402(en-us).aspx
NOTE: Make sure that the Autogrow Option is enabled in Operations Manager
Database.
Security Considerations
Operations Console access privileges are handled internally by SCOM/ SCE.
This can be setup using the User Roles option under Administration
Security feature on the SCOM/ SCE console. The profile your role
determines what actions you can perform. For more information on security
considerations see the Microsoft Operations Manager 2007 SP1, Microsoft
Operations Manager 2007 R2, or the Microsoft Systems Centre Essentials
SP1/SCE 2010 online help.
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Dell Printer Management Pack Version 4.1 for Microsoft System Center Operations Manager Owner's manual
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