Avaya one-X 9611G Quick Reference Manual

Avaya
Brand
Avaya
Model
one-X 9611G
Category
Telephones
Type
Quick Reference Manual

Avaya one-X 9611G is a feature-rich IP telephone that offers a wide range of capabilities to enhance your communication experience. With its three line appearances, you can easily manage multiple incoming calls and never miss an important conversation. The built-in speakerphone allows you to engage in hands-free conversations, providing convenience and flexibility. Internal dialing is as simple as entering a 4-digit extension number, while external dialing offers quick access to local, long-distance, toll-free, and international numbers.

Avaya one-X 9611G is a feature-rich IP telephone that offers a wide range of capabilities to enhance your communication experience. With its three line appearances, you can easily manage multiple incoming calls and never miss an important conversation. The built-in speakerphone allows you to engage in hands-free conversations, providing convenience and flexibility. Internal dialing is as simple as entering a 4-digit extension number, while external dialing offers quick access to local, long-distance, toll-free, and international numbers.

ANSWER A CALL
Incoming calls will ring and a green light will
flash beside the line appearance.
You may answer a call one of the following ways:
• Lift the handset and begin speaking.
• Press the Speaker button and begin
speaking hands free.
• Press the line key where the call is ringing.
• Press the [Answer] soft key.
MAKE A CALL
You may place a call one of the following ways:
• Lift the handset and begin dialing.
• Simply begin dialing without lifting the
handset to activate the speakerphone.
• Press the Speaker button and begin dialing.
INTERNAL DIALING
(within the office)
Dial the 4-digit extension number
EXTERNAL DIALING (outside the office)
Local within your area (All of CT)
9 + Area Code + 7 Digits
Long Distance (Outside CT)
9 + 1 + Area Code + 7 Digits
Toll Free
(800, 888, 887, 886, 885 area codes)
9 + 1 + 800 + 7 Digits
International
9 + 011 + Country Code + City Code + number
VOICEMAIL
FIRST TIME ACCESS: FOLLOW SETUP PROMPTS
DEFAULT MAILBOX PASSWORD = 2016
ACCESS FROM YOUR OWN OFFICE EXTENSION
Press the Message button (looks like
an envelope).
ACCESS FROM OTHER THAN YOUR EXTENSION
1. Dial the Access Number: 860-713-MAIL
(860-713-6245) from outside the office, or
MAIL (6245) from any other office extension.
2. When the system answers, press
# followed
by your 11-digit extension: (ie: 18607136xxx)
3. Enter your password.
VOICEMAIL QUICK TIPS
FUNCTION KEY
Play new messages 1 - 1
Delete message 7
Save message 9
Skip to next message #
Help 0
Cancel *
Bypass a colleague’s greeting #
AVAYA 9611G
IP TELEPHONE
QUICK REFERENCE GUIDE
T
ECHNICAL SYSTEMS DIVISION
DCP.HELPDESK@CT.GOV
EXTENSION 6340
LINE APPEARANCES
You phone has 3 line appearances (keys) of your
extension number. You can receive two
incoming calls simultaneously. The third line is
reserved for your outgoing dialing access. They
are labeled with your phone number and your
first and last names.
VOLUME CONTROL BAR
When your phone is idle, you may adjust the
ring volume by pressing + or – on the volume
bar until you reach the desired volume.
• Caution: your ringer may be turned off by
turning the volume down completely. An icon
will appear in the upper left corner of the
display indicating that the ringer is off.
• The volume of the Speaker, Handset and
Headset may be adjusted during an active call
by using the volume bar + and – as needed.
SOFT KEYS
The four “Soft Keys” below the display are
dynamic keys that change based on the status of
your phone. Press the key below the label to
access that function.
The four items in the last column are examples
of common soft key functions.
CALL HOLD
1. During a call, press the [Hold] soft key
(the line key winks while caller is on hold)
2. To retrieve held call, press the winking
line key OR press the [Resume] soft key.
TRANSFER
1. During a call, press the [Transfer] soft key.
2. Dial the destination extension.
3. Wait to announce the transfer, and then
hang up OR press the [Complete] soft key to
complete transfer.
CONFERENCE
(6 parties total)
1. During a call, press the [Conf] soft key.
2. Dial the internal extension or external
number of the party you want to add.
3. When the party answers, press the [Join]
soft key OR press the OK button to add.
4. Press the [Add] soft key and repeat these
steps to add additional parties to the call.
SEND ALL
(Sends your calls immediately to voicemail)
To Activate: Press the [Send All] soft key. (a
√ symbol appears next to [Send All] and an
icon appears in the top status line)
To Deactivate: Press the [Send All] soft key
again. (the √ symbol and the icon disappear)
“Programming” button.
Do not use unless specifically
instructed to do so
.
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Avaya one-X 9611G Quick Reference Manual

Avaya
Brand
Avaya
Model
one-X 9611G
Category
Telephones
Type
Quick Reference Manual

Avaya one-X 9611G is a feature-rich IP telephone that offers a wide range of capabilities to enhance your communication experience. With its three line appearances, you can easily manage multiple incoming calls and never miss an important conversation. The built-in speakerphone allows you to engage in hands-free conversations, providing convenience and flexibility. Internal dialing is as simple as entering a 4-digit extension number, while external dialing offers quick access to local, long-distance, toll-free, and international numbers.

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