Sandstrøm Freesat
+
HD
500GB
SHDFSAT14
STARTED
YOUR USER GUIDE
LET’S GET
SHDFSAT14_IB.indd 2 13/08/2014 10:34
1
SAFETY WARNINGS........................................................ 2
UNPACKING .................................................................... 3
PRODUCT OVERVIEW ...................................................... 4
Front View .......................................................................................4
Rear View ........................................................................................4
REMOTE CONTROL .......................................................... 5
Installing Batteries in the Remote Control..........................6
Remote Control Operation Range .........................................6
CONNECTING THE BOX TO A SATELLITE DISH ...................7
CONNECTIONS ................................................................ 8
BASIC OPERATION .......................................................... 9
Plug In and Switch On ................................................................ 9
Turning the Freesat box On and O......................................9
Changing the Channel ............................................................... 9
Changing the Volume ................................................................9
Widescreen and Standard Viewing Formats .....................9
FIRST TIME INSTALLATION ............................................ 10
USING THE PROGRAMME GUIDE ....................................12
Choosing a Channel ................................................................. 13
Setting a Reminder .................................................................. 13
Cancelling a Reminder ............................................................ 13
Interactive TV Services ............................................................ 13
RECORDING FREESAT PROGRAMMES ............................14
Programming a Recording .................................................... 14
Series Link .................................................................................... 14
Instant Recording ..................................................................... 15
Stopping a Recording ............................................................. 15
Using the Library ....................................................................... 15
Watching a Recording ............................................................. 15
Previewing a Recording .......................................................... 16
Protecting a Recording ........................................................... 16
Deleting a Recording ............................................................... 16
Exiting the Library .................................................................... 16
Recording Clashes .................................................................... 16
THE BROWSING BAR ..................................................... 17
SUBTITLES, AUDIO CHANNEL, PAUSING LIVE TV ............18
Turning Subtitles On and O ................................................ 18
The Audio Channel ................................................................... 18
Pausing Live TV .......................................................................... 18
THE CHANNEL LIST ........................................................19
Selecting a Channel from the Channel List ..................... 19
Regional Channels .................................................................... 19
Manual Channels ...................................................................... 19
The Favourites List .................................................................... 19
SETTING UP YOUR FREESAT+ BOX ................................ 20
Accessing the Main Menu...................................................... 20
HDMI Output .............................................................................. 20
Digital Audio ............................................................................... 20
Screen Size .................................................................................. 21
SCART Output ............................................................................ 21
Menu Transparency Settings ................................................ 21
Audio Language ........................................................................ 22
Subtitle Language .................................................................... 22
Audio Description ..................................................................... 22
THE PARENTAL MENU ...................................................23
Accessing the Parental Menu ............................................... 23
The Guidance Lock ................................................................... 23
Changing the Parental PIN .................................................... 23
Allowing Parental Settings Changes.................................. 24
Hide Adult Channels ................................................................ 24
Allow First Time Installation .................................................. 24
Allow Hard Disk Drive Format .............................................. 24
THE FREESAT+ SETTING ................................................25
Entering the Freesat+ Menu ................................................. 25
Default Recording Mode ........................................................ 25
Add to Start of Recording ..................................................... 25
Add to End of Recording ....................................................... 25
Live Pause Length ..................................................................... 25
Skip Forwards Time .................................................................. 25
Skip Backwards Time ............................................................... 26
Auto Disk Management.......................................................... 26
Show Available Space As ....................................................... 26
Format Hard Disk Drive ........................................................... 26
NETWORK SETTINGS .....................................................27
DHCP ............................................................................................. 27
Manual Settings ........................................................................ 27
Revert to Default Settings ..................................................... 27
Checking the Internet Connection ..................................... 27
ON DEMAND TV ............................................................ 28
Setting Up for On Demand TV ............................................. 28
Watching On Demand TV ...................................................... 28
OTHER SETTINGS.......................................................... 29
Showing Non Freesat Channels........................................... 29
Adding Non Freesat Channels ............................................. 29
Auto Standby ............................................................................. 29
Power Save in Standby Mode ............................................... 29
Upgrade Software .................................................................... 29
First Time Installation .............................................................. 29
NON-FREESAT CHANNELS ............................................ 30
Tuning in Non-Freesat Channels ......................................... 30
Watching Non-Freesat Channels ......................................... 31
The Channel List ........................................................................ 31
SYSTEM INFORMATION .................................................32
TROUBLESHOOTING.......................................................33
SPECIFICATIONS ........................................................... 34
Contents
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2
Read all the instructions carefully before using the Freesat box
and keep them for future reference.
Retain the manual. If you pass the Freesat box onto a third
party make sure to include this manual.
Check that the voltage marked on the rating label matches
your adapter voltage.
Damage
• Please inspect the Freesat box for damage after unpacking.
• Do not continue to operate the Freesat box if you are in any
doubt about it working normally, or if it is damaged in any
way - switch o, withdraw the mains adapter and consult
your dealer.
Location of Freesat box
• The Freesat box must be placed on a at stable surface and
should not be subjected to vibrations.
• Do not place the Freesat box on sloped or unstable surfaces
as the Freesat box may fall o or tip over.
• The mains socket must be located near the Freesat box and
should be easily accessible.
• This Freesat box is designed for indoor use only.
Temperature
• Avoid extreme degrees of temperature, either hot or cold.
Place the Freesat box well away from heat sources such as
radiators or gas/electric res.
• Avoid exposure to direct sunlight and other sources of heat.
Naked Flames
• Never place any type of candle or naked ame on the top of
or near the Freesat box.
Moisture
• To reduce the risk of re, electric shock or product damage,
do not expose this Freesat box to rain, moisture, dripping
or splashing. No objects lled with liquids, such as vases,
should be placed on the Freesat box.
• If you spill any liquid into the Freesat box, it can cause
serious damage. Switch it o at the mains immediately.
Withdraw the mains adapter and consult your dealer.
Ventilation
• To prevent the risk of electric shock or re hazard due to
overheating, ensure that curtains and other materials do not
obstruct the ventilation vents.
• Do not install or place this Freesat box in a bookcase, built-in
cabinet or in another conned space. Ensure the Freesat box
is well ventilated.
Safety
• Always disconnect the Freesat box from the mains supply
before connecting/disconnecting other devices or moving
the Freesat box.
• Unplug the Freesat box from the mains during a lightning
storm.
Mains Adapter Cable
• Make sure the Freesat box or Freesat box stand is not resting
on top of the mains cable, as the weight of the Freesat box
may damage the mains cable and create a safety hazard.
• If the mains cable is damaged it must be replaced by the
manufacturer, its service agent, or similarly qualied persons
in order to avoid a hazard.
Interference
• Do not place the Freesat box on or near appliances which
may cause electromagnetic interference. If you do, it may
adversely aect the operating performance of the Freesat
box, and cause a distorted picture or sound.
Standby
• The
button on the remote control does not switch o
the Freesat box completely. The Freesat box will continue
to draw electricity from the mains supply while in standby.
In the interests of safety and to avoid unnecessary energy
consumption, never leave the Freesat box in standby while
unattended for long periods of time, e.g. overnight, while
on holiday or while out of the house. Switch it o and
disconnect the mains adapter from the mains socket.
• The means of disconnecting this Freesat box from the mains
is via the mains adaptor which must be unobstructed and
capable of being disconnected from the mains supply at all
times.
Batteries
• Batteries used in the remote control for this Freesat box are
easily swallowed by young children and this is dangerous.
• Keep loose batteries away from young children and make
sure that the battery holder tray is secure in the remote
control. Seek medical advice if you believe a cell has been
swallowed.
• Please dispose of batteries correctly by following the
guidance in this manual.
Supervision
• Children should be supervised to ensure that they do not
play with the Freesat box and the remote control.
• Never let anyone especially children push anything into the
holes, slots or any other openings in the case - this could
result in a fatal electric shock.
The lightning ash with arrowhead symbol, within
an equilateral triangle, is intended to alert the user
to the presence of uninsulated “dangerous voltage”
within the Freesat box’s enclosure that may be of
sucient magnitude to constitute a risk of electric
shock.
The exclamation point within an equilateral triangle
is intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the manual accompanying the
Freesat box.
Service
• To reduce the risk of electric shock, do not remove screws.
The Freesat box does not contain any user-serviceable parts.
Please leave all maintenance work to qualied personnel.
• Do not open any xed covers as this may expose dangerous
voltages.
Maintenance
• Ensure to unplug the Freesat box from the mains socket
before cleaning.
• Do not use any type of abrasive pad or abrasive cleaning
solutions as these may damage the Freesat box’s surface.
• Do not use liquids to clean the Freesat box.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
SAFETY WARNINGS
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3
The Freesat box
Remote Control Batteries
Mains AdapterHDMI Cable
Quick Start Guide
VOL +
O K
LIBRARY
MENU GUIDE
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P +
P -VOL -
WIDE
AD SUB
AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
2 CONNECT TO A DISH
To receive Freesat, you must
connect your Freesat box to an
appropriate satellite dish.
For safety reasons and to
provide reliable reception,
we strongly recommend
that the satellite dish is
professionally installed. If you
have any questions about the
satellite dish, please consult
your installer.
Place your Freesat box on a firm, level surface close to your TV, a mains electricity socket, and the cables from the satellite dish.
1. Connect the cables from your satellite dish to the sockets on the back of the Freesat box. For full functionality of your Freesat box you will
need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice.
Slide the battery
compartment cover from
the back of the remote
control. Insert the two
AAA sized batteries as
shown on the inside of the
compartment. Replace the
compartment cover.
1 UNPACK
The Freesat box
Remote Control
VOL +
OK
LIBRARY
MENU GUIDE
1
2
3
4
5
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7
8
9
0
P +
P -VOL -
WIDE
AD SUB
AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
BatteriesHDMI Cable Mains AdapterInstruction Manual
4 CONNECTION
5 SWITCH ON
Turn on your TV set and choose the HDMI input
(see your TV’s instruction manual).
Switch on the mains socket the Freesat
box is connected to. After a few seconds,
the first Freesat installation screen
will show on the TV screen.
If you do not see this screen on the
TV screen, see the Hints and Tips
section in the main instruction manual.
3 CONNECTION OVERVIEW
TUNER IN 2 TUNER IN 1 ETHERNET TV SCART
350mA 350mA
5V 500mA
DC 12V 2.5A
S/PDIF
These cables only need to be hand tightened, overtightening could result in
damage to the Freesat box.
Satellite
Dish
Mains Power
TV
OR
350mA
350mA
ETHERNET
5V 500mA
S/PDIF
TV SCART
350mA
350mA
ETHERNET
5V 500mA
S/PDIF
TV SCART
Connecting the two cables
This allows you to watch one TV channel and record another.
Connect the two separate cables from your satellite dish to each
of the TUNER 1 and TUNER 2 sockets. For this your Satellite Dish
must be fitted with a Low Noise Block (LNB) that has at least two
outputs. Please check with your installer if you are not certain
about this.
Sandstrøm Freesat
+
HD
500GB
SHDFSAT14
STARTED
YOUR USER GUIDE
LET’S GET
Sandstrøm Freesat
+
HD
500GB
SHDFSAT14
2. To watch On Demand TV connect an Ethernet cable (not
supplied) from your router to the ETHERNET socket on the
back of your Freesat box.
3.
supplied to the HDMI socket at the back of the Freesat box
and a HDMI socket on your TV. There may be more than one
HDMI socket on your TV. If you are not sure which one to use,
check the TV’s instruction manual. If your TV does not have a
HDMI socket, you can connect the Freesat box using a SCART
cable (not supplied), but will not be able to view Freesat
channels in high definition.
4. Connect the mains adapter and then plug in at the wall socket.
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Remove all packaging from the Freesat box.
Retain the packaging. If you dispose of it please do so
according to local regulations.
In addition to this manual the items shown on the right
are included:
UNPACKING
We recommend that you spend some time reading this instruction manual in order that you
fully understand all the operational features it oers. You will also nd some hints and tips to
help you resolve any issues.
Read all the safety instructions carefully before use and keep this instruction manual for future
reference.
WELCOME TO FREESAT
We are so pleased you bought this Sandstrom
SHDFSAT14 Freesat+ box.
Hope you enjoy:
• Quality state-of-the-art satellite TV receiver
• Over 180 of your favourite channels
• Picture perfect High Definition (selected channels)
• BBC iPlayer, ITV Player
• Pause, Record and Rewind at the touch of a button
• Easy plug and play set up
• Free, expert customer support - visit Freesat.co.uk or
call 0345 3130051
Not included:
• Monthly subscriptions (It’s free)
• Lengthy contracts (It’s free forever)
• Baing, complicated technology (It’s simple)
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4
75 6 8 9 11 12
1. Standby Button
Switches the Freesat box on and o.
• Lights up green when the Freesat box is on.
• Lights up red when the Freesat box is in Standby mode.
2. Recording Indicator
Indicates when live TV is recording.
3. LED Display
Displays the current channel number when switched on.
Displays the time when in standby until power save mode
activates.
4. Flap
Press to open and close.
The Standby button and LED display can be found
behind the ap.
5. Tuner In 2 Socket
Connects to the satellite dish.
6. Tuner In 1 Socket
Connects to the satellite dish.
7. Ethernet Socket
Connects to the Internet.
8. USB Socket
Connection port to upgrade.
9. HDMI Socket
Connects to a HD-ready TV.
10. S/PDIF Socket
Connects to a digital audio system.
11. TV SCART Socket
Connects to a non-HD TV.
12. Power Socket
Connects the mains adapter.
Rear View
Front View
1 3
4
PRODUCT OVERVIEW
TUNER 2 TUNER 1 ETHERNET TV SCART
350mA 350mA
5V 500mA
DC 12V 2.0A
S/PDIF
2
10
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5
REMOTE CONTROL
VOL +
O K
LIBRARY
MENU GUIDE
1
2
3
4
5
6
7
8
9
0
P +
P -VOL -
WIDE
AD SUB
AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
1
11
10
14
8
7
5
4
3
2
9
13
12
6
15
16
18
20
21
24
22
23
17
25
26
28
27
19
1.
H
HOME Button
Exits all menus and returns to live TV.
2. MUTE Button
Silences the Freesat box’s sound.
3.
STANDBY Button
Switches the Freesat box on and o.
4. 0-9 Number Button
Directly selec t channels, enter numeric values in
the set-up menus and enter your postcode.
5. BACK Button
Returns to the previous menu.
6. EXIT Button
Exits a menu and returns to normal TV viewing.
7. MENU Button
Displays the main menu.
8. LIBRARY Button
Displays the library menu where your
programmes are recorded.
9. GUIDE Button
Displays the Programme Guide.
10.
Button
Stops playback.
11.
Button
• Skips backwards to the beginning of the track
or to the previous channel.
• Allows fast reversing of the recorded
programmes.
12.
Button
Plays/pauses/resumes playback.
13.
Button
• Skips forwards to the next channel.
• Allows fast forwarding of the recorded
programmes.
14.
Buttons
Navigates menus and Programme Guides.
OK Button
Conrms the selection on a menu screen.
15. COLOUR Buttons (Red/Green/Yellow/Blue)
Chooses options within menus.
16. VOL+ / VOL– Button
Adjusts the volume up and down.
17. P+ / P– Button
• Switches to the next or previous channel.
• Moves one page up or down in the channel list.
18. REC Button
Records programme and scheduled recordings.
19. INFO Button
Displays channel and programme information.
20. WIDE Button
Switches between available screen display
modes.
21. SWAP Button
Switches back to the last channel watched.
22. AD Button
Switches audio description on or o.
23. AUDIO Button
Displays the available audio menu to choose
between normal sound and Audio Description.
24. SYNC Button
Adjusts the lip sync incase of audio delays.
25. CH LIST Button
Displays the channel list.
26. TEXT Button
Displays interactive and digital text services
(where available).
27. SUB Button
Displays the subtitles menu to select a subtitle
language.
28. HDMI Button
Switches the HDMI modes.
576p - 720p -1080i - 1080p
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6
Remote Control Operation
Range
The remote control can be used at a
maximum of 5 metres from the Freesat
box’s remote control sensor, and within
60° in front of the Freesat box.
The operating distance may vary
depending on the brightness of the room.
VOL +
OK
LIBRARY
MENU GUIDE
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0
P +
P -VOL -
WIDE
AD SUB
AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
30° 30°
5M
1. Slide the battery cover o to access
the battery compartment of the
remote control.
2. Insert two AAA size batteries
(included). Ensure the polarities (+
and –) of the batteries match the (+)
and (–) ends indicated in the battery
compartment.
3. Replace the battery compartment
cover.
Installing Batteries in the Remote Control
Handling the Batteries
• Improper or incorrect use of batteries may cause corrosion or battery leakage, which could
cause fire, personal injury or damage property.
• Only use the battery type indicated in this manual.
• When the batteries are exhausted, the remote will not function. Replace both batteries at
the same time with new ones.
• Do not install new batteries with used ones and do not mix dierent types of batteries.
• Do not dispose of used batteries as domestic waste. Dispose of them in accordance with
local regulations.
Handling the Remote Control
• Do not drop or impact the remote control.
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet object.
• Do not place the remote control under direct sunlight or near sources of excessive heat.
• Remove the batteries from the remote control when not in use for a long period of time,
as the batteries may leak causing corrosion that may result in physical injury and/or
property damage, including fire.
REMOTE CONTROL
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7
Satellite Dish Installation
To receive Freesat, you must connect your Freesat box to an appropriate satellite dish.
For safety reasons and to provide reliable reception, we strongly recommend that you
have your dish installed by a professional. You may be able to use a satellite dish already
installed at your home. If you have any questions about the satellite dish, please consult
your installer.
This Freesat box requires two cables from your satellite dish (dual LNB) to enable you to
view and record channels at the same time.
20° - 30°
28.2°
Connecting the Satellite Dish to the Freesat box
Place the Freesat box on a firm, level surface close to the TV, a mains electricity socket, and
the cables from the dish.
Connect the cables from your satellite dish to the back of your Freesat box. For full
functionality of your Freesat+ recorder you will need to connect two cables from your
satellite dish. If you only have one cable, please consult your retailer or installer for advice.
Connecting the two cables
• This allows you to watch one TV channel and record another. Connect the two separate
cables from your satellite dish to each of the TUNER 1 (LNB IN) and TUNER 2 sockets. For
this, your Satellite Dish must be fitted with a Low Noise Block (LNB) that has at least two
outputs. Please check with your installer if you are not certain about this.
The “F-connector” used for the satellite dish cable connection has a central wire that is inserted into
the hole in the TUNER 1 or TUNER 2 (LNB IN) sockets while the collar is screwed onto the socket. When
screwing on the collar, make sure that the central wire goes into the socket hole and is not bent to one side.
CONNECTING THE BOX TO A SATELLITE DISH
DO NOT connect this Freesat box to the mains supply until all connections have been completed.
DC 12V 2.5A
350mA
350mA
ETHERNET
5V 500mA
S/PDIF
TV SCART
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8
CONNECTIONS
Ensure your TV is switched o at the mains supply.
1. Connect the HDMI cable supplied to the HDMI socket at the back of the Freesat box and a HDMI
socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure
which one to use, check the TV’s instruction manual.
2. If your TV set does not have a HDMI connection you can connect the SCART connection on the TV
to the TV SCART socket on the Freesat box.
3. If you connect an RCA phono lead between the S/PDIF socket on your Freesat box and digital
sound system, you can listen to the TV sound in digital audio quality, or even in surround sound,
depending on the sound system used and the broadcast chosen.
If you require additional assistance please call our UK Call Centre on 0344 561 1234. Our UK
Customer Contact Centre is open Monday-Saturday 8am-8pm and Sunday 8am-6pm.
When using SCART connections, high denition channels will only be available in Standard Denition.
TUNER 2 TUNER 1 ETHERNET TV SCART
350mA 350mA
5V 500mA
DC 12V 2.0A
S/PDIF
1
54 2
3
4. If you want to watch On Demand TV, connect a network cable from the Ethernet network socket
on the back of the Freesat box to either your broadband modem/router or a network switch
in your home network, as appropriate. Consult your modem/router’s instruction manual for
guidance.
DC 12V 2.5A
350mA
350mA
ETHERNET
5V 500mA
S/PDIF
TV SCART
5. Connect the mains cable to the back of the Freesat box, plug into the mains and switch on.
ON DEMAND TV
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9
VOL +
O K
LIBRARY
MENU GUIDE
1
2
3
4
5
6
7
8
9
0
P +
P -VOL -
WIDE
AD SUB
AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Turning the Freesat box On and O
• Press the button on the Freesat box or the remote control to turn the
Freesat box on or o. The display will show ‘boot’ for a few seconds when
switching on.
Eco Standby
When the Freesat box is operational the power light illuminates green.
When you press the
button to switch the Freesat box o, the light turns
red. The clock is displayed for 15 minutes before entering power save mode.
Changing the Channel
1. Press the P+ / P- buttons on the Freesat box or on the remote control
to step through the channels.
2. Press the P+ to select the next channel in the channel list. Press the P-
to select the previous channel in the list.
3. If you know the channel’s number, you can switch directly to the
channel using the 0-9 buttons on the remote control. As you enter a
channel number, each digit appears at the top left of the screen to show
the number button you have pressed.
4. Press the SWAP button to switch from the channel you are watching to
the channel you were watching previously.
Other ways to change channel:
• Use the browsing bar at the bottom of the screen.
• Use the on-screen channel list.
• Use the Programme Guide.
Changing the Volume
1. Use the VOL+ / VOL– buttons on the remote control to increase or
decrease the volume level.
2. Press the MUTE button to silence the sound. Press the MUTE button
again to restore the sound.
Widescreen and Standard Viewing Formats
Programmes can be viewed in a number of alternative formats.
• Press the WIDE button repeatedly to toggle the available aspect ratios.
Plug In and Switch On
1. Switch your TV on and select the HDMI or SCART input.
2. Switch the power on at the mains. The green power indicator and
the LED display on the Freesat box will illuminate. The first Freesat
installation screen will show on the television screen after a few
seconds.
• Freesat channels have three digits. TV channels are stored from channel 101. Radio
stations are stored from 700 to 799.
• There are some channel numbers missing in the channel list because spaces are left for
future Freesat channels.
• If you enter a number that does not exist, the channel will not change.
BASIC OPERATION
• Leave the Freesat box plugged in with the socket switched on. When you are not using
the Freesat box, put it in standby by pressing the button on the Freesat box or the
remote control.
• The Freesat box will automatically switch to standby if it is not used for a period of time.
This feature can be disabled – see the Advanced Use section of this guide.
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10
1. On the first installation the Freesat installation screen will
be displayed.
The signal check bar shows the strength and quality of the Freesat
signal received from your satellite dish. If the signal strength or quality
is below 50%, you should check the satellite dish connection at the
back of the Freesat box (switch the Freesat box o and reconnect the
cable if necessary). If you are having trouble with the satellite dish,
consult your dealer or installer.
When the signal strength and signal quality are 50% or more,
continue tuning the Freesat box. Press the OK to continue.
Step 1 of 6
Step 2 of 6
Step 3 of 6 Step 4 of 6
Step 5 of 6
OK
Continue
Step 6 of 6
First Time Installation
INFORMATION
i
Network ID
Your freesat+ receiver has found the Network ID and Transport ID
Press OK to Continue
Transport ID
Lock Indicator
003b
090b
OK
Step 1 of 6
Step 2 of 6
Step 3 of 6 Step 4 of 6
Step 5 of 6
OK
Continue
Step 6 of 6
First Time Installation
INFORMATION
i
Postcode
Enter your postcode using the number buttons
Please note that the space is automatically entered in the postcode
Press OK and then select your screen type using the right arrow
TV Screen Size
C M 7 7 7 A T
Widescreen (16:9)
Step 1 of 6
Step 2 of 6
Step 3 of 6 Step 4 of 6
Step 5 of 6
OK
Continue
WARNING
!
Make sure that your freesat+ receiver has been connected correctly
before continuing the installation
If signal strength is less than 50%
please check the dish alignment and connections
Signal Strength
100%
50%25% 75%
Step 6 of 6
First Time Installation
FIRST TIME INSTALLATION
2. The receiver will automatically search for the Network ID and Transport
ID, this may take a few seconds. Once these have been found, the ID
boxes will be populated. Once the boxes have been populated, press the
OK button to proceed.
3. Enter your postcode by using the number buttons on the remote
control. You do not need to enter a space. Once you have entered your
postcode, press the OK button to continue next step.
Press the
buttons to select the screen format of your TV (16:9
Widescreen or the squarer 4:3 Traditional). Press the OK button to
display next step.
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MENU GUIDE
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AD SUB
AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Enter your postcode using the 0-9 buttons on the remote control. Press each number
repeatedly to produce the relevant letter (printed above each button), or number, in the
same way as ‘texting’ with a mobile phone. For example, for an ‘S’, press the 7 button four
times. Press the button to move to the next space. If you make a mistake, the button
deletes the last character entered.
If the signal strength is too low for reliable reception the scan will not proceed.
You can only use the Freesat box after the rst time installation has successfully
completed.
The Network ID refers to Freesat reception. It is not an indicator of internet connectivity!
SHDFSAT14_IB.indd 10 13/08/2014 10:35
11
4. The Freesat box will take a couple of minutes to find and store the
available Freesat channels. The number of Freesat TV and radio
channels found is shown on the screen as the scan proceeds, along with
an indication of how far the scan has to go.
Step 1 of 6
Step 2 of 6
Step 3 of 6 Step 4 of 6
Step 5 of 6
Step 6 of 6
First Time Installation
Please wait while scanning for channels 32% Complete
300 Film Four
108 BBC HD
124 More Four
104 Channel 4
113 ITV2
602 CITV
117 ITV4
103 ITV1 Central W
105 Five
TV
TV
TV
TV
TV
TV
TV
TV
TV
Step 1 of 6
Step 2 of 6
Step 3 of 6 Step 4 of 6
Step 5 of 6
Exit Menu
Step 6 of 6
First Time Installation
OK
Watch TV
EXIT
TV
Radio
80 Found
22 Found
INFORMATION
Installation Complete
You can record these details in the space provided on
the back of your instruction book
i
Postcode
Guidance PIN
CM77 7AT
6542
FIRST TIME INSTALLATION
To use the Freesat box’s parental guidance function, hide adult channels, lock
online content or lock channels of your choosing, you need to create a PIN.
5. Enter your choice of PIN by pressing the 0-9 buttons on the remote
control for each of the four PIN digits.
6. Re-enter the PIN.
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SWAP CH LIST
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jkl
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tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Step 1 of 6
Step 2 of 6
Step 3 of 6 Step 4 of 6
Step 5 of 6
Exit Menu
Step 6 of 6
First Time Installation
Some programmes contain guidance information which tell you that the
programme contains scenes that may be unsuitable for some viewers
Programmes with guidance information have a
You need to setup your guidance PIN to allow these programmes and
recordings to be viewed
WARNING
!
New guidance PIN
_ _ _ _
Conrm your guidance PIN
_ _ _ _
G
The guidance PIN can be disabled in the parental settings
OK
Conrm
EXIT
7. Press OK to view a programme.
The default PIN is 0000. If you do not enter a new PIN this default number should be
entered when the system requires one.
If you change the PIN, it is essential that you record and safely store the new PIN number.
If you forget the PIN you will not be able to set parental guidance levels or carry out
advanced setting procedures.
Contact the Knowhow helpline on 0344 5611234 for help.
When new Freesat channels are introduced, you do not need to retune the Freesat box
because it will be automatically updated.
SHDFSAT14_IB.indd 11 13/08/2014 10:35
12
USING THE PROGRAMME GUIDE
The Freesat box Programme Guide displays details of all programmes
showing on Freesat channels for the next week ahead.
To access the guide, press the GUIDE button on the remote control.
Choose the section of the guide you want to look at – either all channels
or a specific channel genre – by pressing the
buttons to highlight
selection, and then press the OK button to confirm.
You can skip the genre choice stage by pressing the GUIDE button a second time, and
jump straight to the Programme Guide for all of the channels.
The Programme Guide is a table of the programmes, with each page
showing eight channels over a two-hour period. Information on the
highlighted programme is shown above the table. A full synopsis of the
highlighted programme will be shown whilst in the Programme Guide.
The current date and time is displayed in the top right of the screen and an
orange line at the top of the table shows the present time in the schedule.
1. Press the
buttons to move through the channels and the buttons
to highlight programmes showing at dierent times.
2. Use the
buttons to select dierent Genres as displayed at the top
of the screen.
You can jump through the list more quickly using the P+ / P– buttons to move to the next
or previous page. The GREEN / RED buttons move the highlight bar through the schedule
two hours forward or back, and the BLUE / YELLOW buttons move a day forwards or
backwards.
Icon Function Icon Function
R
Record Records the upcoming programme you have selected. Manual Rec (blue) Open the manual record window.
LIB
Library Opens the library menu.
OK
Watch Watches the selected channel.
Hide (red) Hides the selected channel. Regions Selects an alternative set of regional channels.
Add Fav (green) Adds the selected channel to the Favourite list.
EXIT
Exit Menu Exits the menu.
Delete (yellow) Delete the select channel. Hidden Channel Indicators the hidden channel.
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SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
SHDFSAT14_IB.indd 12 13/08/2014 10:35
13
Internet not connected- no
internet services available.
Internet connected -internet
services available.
USING THE PROGRAMME GUIDE
Choosing a Channel
As you move the highlight bar through the schedule, the programme
summary shown above the list changes to reflect the programme
highlighted.
Press the OK button to switch the Freesat box to the channel and
programme highlighted. If the programme is on at the time, the Freesat
box will switch to that channel immediately.
Setting a Reminder
If the programme is scheduled for later on, press the OK button to set
a reminder so that when the programme is about to start, a message
is displayed on-screen. After a few seconds, the Freesat box will
automatically switch to the relevant channel. In the Programme Guide a
clock symbol (
) is shown next to a programme with a reminder set.
You can set as many reminders as you want but if you try to set a reminder
on one channel for the same time as one you have already set on another
channel, a warning is displayed on the screen.
Cancelling a Reminder
You can also cancel a reminder by highlighting the programme in the
Programme Guide and pressing the OK button again.
To leave the Programme Guide and return to watching TV press the BACK
button or the EXIT button.
Interactive TV Services
Several Freesat channels broadcast a range of digital text and interactive
services, e.g news, weather, sports information, etc, alongside normal TV.
If interactive services are available, they will be indicated by an on-screen
prompt – usually a red button in the top right-hand corner of the screen.
Pressing the TEXT button or the RED button while watching the TV channel
will display a menu of the services available.
Press the TEXT button or the EXIT button to return to normal viewing.
Fri 1 May 7:48pm
Programme Guide
All Channels
Entertainment
News and Sport Movies Lifestyle
Music
Record Reminder Exit Menu+ 24 Hrs- 24 HrsLibrary
8:00pm - 9:00pm The Restaurant
Raymond Blanc adds to the pressure - he tells the couples to start a takeaway service so they can reach
their local community by oering their restaurant food to go.
.
101 BBC One
102 BBC Two
103 ITV1 Anglia S
104 Channel 4
106 BBC Three
107 BBC Four
108 BBC HD
110 BBC ALBA
8:00pm 8:30pm 9:00pm
Fri 1 May
Big Cat Live Silent Wit
Heroes
Inside Out
The Restaurant
Super Nanny
Dog Borstal
Greatest Cit
Britain From Above
An Lá Eorpa
Soillse
Silent W
The Family
Hoodies Can
Wilderness
Who Do Yo
News
Coronation
Freaky Eat
World New
M.I Hi
Dé tha Dol
The Bill: Hide and Seek
Ray Mears Goes Walkabout
R
+ 2 Hrs- 2 Hrs
OK
EXIT
AD)))
SUB
HD
HD
HD
HD
LIB
Programmes in standard denition that are also available on another channel in HD are
labelled in the schedules with an HD symbol (
HD
). You can see the time and channel that
the HD version is broadcast by highlighting the programme and pressing the info button.
Home
News
Sport
Weather
Autumnwatch
Teen Awards
Sport Multiscreen
CBBC Extra Video
Satellite Changes
Thursday 13 Oct
102
300
400
998
3001
BBC iPlayer is available on Freesat
HD - 7001
To exit, press TEXT
100
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SWAP CH LIST
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jkl
ghi
tuv
pqrs
wxyz
abc
def
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INFO
REC
Home
100
Thursday 13 Oct
100100100100100100100
News
Keep abreast of latest news
Sport Index
Catch up on all the latest sport
BBCiPlayer
7 day catch-up of BBC TV
Weather
Check the latest forecast
Sport
Extra sport content
For Index, pressRIGHT
Index
102
300
7001
400
On Now
Home
News
Sport
Weather
Autumnwatch
Teen Awards
Sport Multiscreen
CBBC Extra Video
Satellite Changes
Thursday 13 Oct
102
300
400
998
3001
BBC iPlayer is available on Freesat
HD - 7001
To exit, press TEXT
100
When watching some channels (e.g BBC) the display screen will change depending on
whether the Freesat box is connected to the internet or not.
SHDFSAT14_IB.indd 13 13/08/2014 10:35
14
RECORDING FREESAT PROGRAMMES
Two programmes can be recorded at the same time.
Programming a Recording
1. Open the Programme Guide.
2. Select a programme to be recorded.
3. Press the REC button on the remote.
When a recording has been set, the record
R
icon is shown before the
programme name.
Series Link
A series link will record all programmes in a series. If you set it to record
Eastenders on a Monday and set the series link, each new episode of
Eastenders will be recorded.
1. Choose the programme to be recorded (from the Programme Guide).
2. Press the REC button on the remote control.
3. Press the LIBRARY button on the handset.
4. Press the
buttons to select the scheduled programme.
5. Press the GREEN button to set the series link.
Fri 1 May 7:48pm
Programme Guide
All Channels
Entertainment
News and Sport Movies Lifestyle
Music
Record Reminder Exit Menu+ 24 Hrs- 24 HrsLibrary
8:00pm - 9:00pm The Restaurant
Raymond Blanc adds to the pressure - he tells the couples to start a takeaway service so they can reach
their local community by oering their restaurant food to go.
.
101 BBC One
102 BBC Two
103 ITV1 Anglia S
104 Channel 4
106 BBC Three
107 BBC Four
108 BBC HD
110 BBC ALBA
8:00pm 8:30pm 9:00pm
Fri 1 May
Big Cat Live Silent Wit
Heroes
Inside Out
The Restaurant
Super Nanny
Dog Borstal
Greatest Cit
Britain From Above
An Lá Eorpa
Soillse
Silent W
The Family
Hoodies Can
Wilderness
Who Do Yo
News
Coronation
Freaky Eat
World New
M.I Hi
Dé tha Dol
The Bill: Hide and Seek
Ray Mears Goes Walkabout
R
+ 2 Hrs- 2 Hrs
OK
EXIT
AD)))
SUB
HD
HD
HD
HD
LIB
VOL +
O K
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MENU GUIDE
1
2
3
4
5
6
7
8
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P +
P -VOL -
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AUDIO SYNC HDMI
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SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Fri 9 Sep 9:22pmLibrary
Stop
Select
Exit Menu
Delete
Preview
Guide
Protect Series
09/09/2011 BBC One HD
8:00pm - 9:00pm Gardeners’ World
29/30. Four Seasons: A special programme following a year in the lives
of gardeners Tony and Marie Newton, who have transformed their garden
into a stunning Yellow Book garden. [HD] [AD,S]
Top Gear
BBC2 England
05/09
70% Remaining
EXIT
GUIDE
OK
Never Mind the Buzzcocks
Gardeners’ World
Torchwood: Miracle Day
Spooks
Friends
Top Gear
BBC2 Scotland
BBC One HD
BBC HD
BBC One HD
BBC2 England
BBC2 England
06/09
09/09
09/09
10/09
11/09
12/09
Recorded
Recorded
Scheduled
Scheduled
Scheduled
G
Playing
Recording
P
G
G
S
This function is only available for programmes that have a series link.
SHDFSAT14_IB.indd 14 13/08/2014 10:35
15
RECORDING FREESAT PROGRAMMES
Instant Recording
To record the programme you are currently watching:
1. Press the REC button on the remote control. A red LED will appear in
the display to show you are recording. The programme records to its end
and then exits the recording.
Stopping a Recording
1. Press the LIBRARY button on the handset to open the Library.
2. Press
STOP to stop the recording.
Using the Library
The Library displays all the programmes that have been recorded and those
that are scheduled.
1. Press the LIBRARY button on the remote control OR
2. Select the LIBRARY option from the Programme Guide and press OK.
• Programmes that are recording are marked as “Recording”.
• Programmes that have finished recording are marked as “Recorded”.
• Programmes that have been viewed are marked as “Viewed”.
• Programmes scheduled for recording are marked as Scheduled”.
Watching a Recording
1. Press the buttons to select the programme.
2. Press the OK button to start playback.
The status will show “Playing”.
VOL +
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MENU GUIDE
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2
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P -VOL -
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AUDIO SYNC HDMI
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SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Fri 9 Sep 9:22pmLibrary
Stop
Select
Exit Menu
Delete
Preview
Guide
Protect Series
09/09/2011 BBC One HD
8:00pm - 9:00pm Gardeners’ World
29/30. Four Seasons: A special programme following a year in the lives
of gardeners Tony and Marie Newton, who have transformed their garden
into a stunning Yellow Book garden. [HD] [AD,S]
Top Gear
BBC2 England
05/09
70% Remaining
EXIT
GUIDE
OK
Never Mind the Buzzcocks
Gardeners’ World
Torchwood: Miracle Day
Spooks
Friends
Top Gear
BBC2 Scotland
BBC One HD
BBC HD
BBC One HD
BBC2 England
BBC2 England
06/09
09/09
09/09
10/09
11/09
12/09
Recorded
Recorded
Scheduled
Scheduled
Scheduled
G
Playing
Recording
P
G
G
S
Icon Function
Stop Stops record the selected programme.
GUIDE
Guide Opens the Programme Guide.
Protect(red) Lock/unlock a recorded programme to prevent erasure.
Series (green) Add/remove a series link from a scheduled recording.
Preview (yellow) Previews the selected recorded programme.
Delete (blue) Deletes the selected recorded programme.
OK
Select Starts recording the selected programme.
EXIT
Exit Menu Exits the menu.
• Move a page at a time through the channel list by using the P+ / P- buttons.
• You can watch a programme that is recording; you do not have to wait for it to nish
recording.
SHDFSAT14_IB.indd 15 13/08/2014 10:35
16
RECORDING FREESAT PROGRAMMES
Previewing a Recording
1. Access the Library.
2. Select the recording by pressing the
buttons.
3. Press the YELLOW button to start the preview.
Protecting a Recording
1. You can protect a recording from being accidentally deleted.
2. Press the
buttons to select a programme, and then press the RED
button to protect the selected programme.
3. To remove the protection, press the RED button again.
Deleting a Recording
Press the buttons to select a programme, and then press the BLUE
button to delete the selected programme.
Exiting the Library
1. Press the LIBRARY button on the handset OR
2. Press EXIT.
Recording Clashes
If you try to record more than 2 programmes at the same time, a warning
screen will pop up with three options.
1. Press the
buttons to select an option.
2. Press the OK button to confirm.
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SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Fri 9 Sep 9:22pmLibrary
Stop
Select
Exit Menu
Delete
Preview
Guide
Protect Series
09/09/2011 BBC One HD
8:00pm - 9:00pm Gardeners’ World
29/30. Four Seasons: A special programme following a year in the lives
of gardeners Tony and Marie Newton, who have transformed their garden
into a stunning Yellow Book garden. [HD] [AD,S]
Top Gear
BBC2 England
05/09
70% Remaining
EXIT
GUIDE
OK
Never Mind the Buzzcocks
Gardeners’ World
Torchwood: Miracle Day
Spooks
Friends
Top Gear
BBC2 Scotland
BBC One HD
BBC HD
BBC One HD
BBC2 England
BBC2 England
06/09
09/09
09/09
10/09
11/09
12/09
Recorded
Recorded
Scheduled
Scheduled
Scheduled
G
Playing
Recording
P
G
G
S
You cannot overwrite or delete a protected programme.
Your freesat DTR is already recording two dierent channels.
WARNING
!
Recording Clash
What would you like to do?
Select
OK
Exit Menu
EXIT
Stop Recording ‘In the Night Garden’ on BBC HD
Stop Recording ‘Horrid Henry’ on CITV
Cancel Recording ‘Watch My Chops’ on CBBC
• You can change channel and watch a programme or recording at the same time when
the digital TV recorder is recording one programme.
• It is not possible to record HD from the SCART socket. All recordings will be in Standard
Denition.
• If you are recording a programme using the SCART connection do not use the channel
list, Programme Guide, interactive services or any other menu while a recording is in
progress as these functions will also be recorded.
SHDFSAT14_IB.indd 16 13/08/2014 10:35
17
THE BROWSING BAR
• To display the Browsing Bar Press the info button at any time OR press
the OK button when you are watching TV
The browsing bar appears briefly at the bottom of the screen with
information about the current channel and programme.
Browsing Bar Contents
• The name and number of the channel.
• The name of the programme you are watching.
• The start and finish time of the programme.
• The current time.
The information bar may also display symbols to indicate:
HD
Programme is being broadcast in High Definition
SUB
Subtitles available
TXT
Digital texts available
AD)))
Audio Description available
Dolby Digital audio available
SPLIT
Split the recorded programme into 2 files
GUIDE
Parental guidance is advised as the programme contains language or
scenes that may not be suitable for children
Channel is locked (see the Advanced Use section)
SD HD
HD version available on another channel (press info for further details)
While the bar is displayed:
1. Press the button to see details of the next programme, and the
button to go back again.
2. Press the
buttons to see what is on another channel.
3. To move to the new channel, press OK while the bar is displayed.
4. Press the info button again to display more information about the
selected programme, including a short summary.
5. Press the info button once more to remove the extra information.
6. To remove the bar from the screen at any time, press the EXIT button.
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jkl
ghi
tuv
pqrs
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abc
def
mno
INFO
REC
101 BBC 1 South 13:56
Now: 13:45 - 14:15 Doctors
i
Next
Select
Channel Up
R
Channel Down
Previous
TXT
SUB
OK
200 BBC News 17:02
Now: 17:00 - 18:00 BBC News at Five O’Clock
i
Next: 18:00 - 18:30 BBC News at Six
101 BBC 1 South 13:56
Now: 13:45 - 14:15 Doctors
i
Next
Select
Channel Up
R
Channel Down
Previous
TXT
SUB
OK
Sound of Silence: A grieving woman needs Heston’s help to face reality. Elsewhere,
it is the day of Ruth’s assessment, but will everyone be happy with the result? [S]
[DRAMA]
When the extra programme information is displayed, you can still press the buttons to
see what is on now or next and the
buttons to see what is on other channels.
SHDFSAT14_IB.indd 17 13/08/2014 10:35
18
SUBTITLES, AUDIO CHANNEL, PAUSING LIVE TV
Many Freesat programmes are broadcast with subtitles for people who
are hearing impaired. Channels with subtitles available show
SUB
in the
information bar.
Turning Subtitles on and o
1. Press the SUB button to select ‘subtitles on’.
2. To turn o subtitles, press the SUB button repeatedly until they are
turned o.
The Audio Channel
Some programmes have an extra sound track to tell people who are sight
impaired what is happening on screen. Channels with this audio description
available show
AD)))
in the information bar.
1. While watching TV, press the AD button on the remote control to turn
on the Audio description OR
2. Press the AUDIO button.
3. Press the
buttons to select your desired audio channel.
4. To close the menu, press EXIT on the remote control.
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SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
INFORMATION Audio Channel
Select Exit Menu
Select the audio channel that you want to use
OK
ENG Stereo
ENG AD
FRE
GER
Up Down
EXIT
i
Pausing Live TV
This function is sometimes referred to as time shifting, and is very useful if
you are watching a programme and the phone rings.
1. Press the
button on the remote control to pause Live TV.
The time counter will start, and show how long the programme has been
paused. ‘01 secs’ will be shown on the TV display.
2. Press the
button again to continue watching TV, and the programme
will resume from where you paused.
3. Use the
buttons to fast forward, and fast rewind.
4. Repeatedly press the
buttons to change the speed.
5. Press the
button to leave time shifting mode and return to Live TV.
SHDFSAT14_IB.indd 18 13/08/2014 10:35
19
THE CHANNEL LIST
VOL +
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MENU GUIDE
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2
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9
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P +
P -VOL -
WIDE
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AUDIO SYNC HDMI
TEXT
SWAP CH LIST
BACK EXIT
jkl
ghi
tuv
pqrs
wxyz
abc
def
mno
INFO
REC
Weds 8 Oct 8:22pm
Channel List
All Channels
Favourites
104 Channel 4
105 Five
106 BBC THREE
107 BBC FOUR
108 BBC HD
110 BBC ALBA
113 ITV2
114 ITV2+1
103 ITV1 London
102 BBC 2 England
101 BBC 1 London
Record
Watch
Exit Menu
Manual Rec
Hide
Guide
EXIT
GUIDE
Add Fav
OK
R
Delete
Regions
1. Press the CH LIST button on the remote to display the Channel List.
The Channel List displays the channels on the left-hand side of the screen,
in numerical order, and displays a preview window of the currently selected
channel on the right-hand side of the screen.
2. Press the EXIT button to return to watching TV.
Selecting a Channel from the Channel List
TV channels are stored in lists shown on the bar at the top of the screen.
1. Press the
buttons to select All Channels, Favourite List or Manual
Channels from the bar at the top of the screen.
2. Press the
buttons to view a channel in the preview window.
3. Press OK button to exit and watch the selected channel full-screen.
Selecting an Option
Press the buttons to select an option. Press OK to confirm the option.
Regional Channels
Some channels, such as BBC1, broadcast regional variations of their
programmes. The initial regional variations are based on the postcode that
you entered when you installed the Freesat box.
To replace the regional variation of a channel in the channel list
1. Highlight a channel from the Channel List
2. Press the
button while the channel is highlighted. The current list will
change to show the regional variations of that channel (if available).
3. Press the
buttons to move the highlight bar through the list and
choose the region that you want.
4. Press the OK button to confirm, OR
5. Press the BACK button to leave the region setting unchanged.
Manual Channels
The manual channel shows you your selected non-Freesat channels.
1. Press the
buttons to display the Manual Channel.
2. Press the
buttons to select the channel and press OK to view.
Refer to the next pages for information on the manual channel
The Favourites List
This is a custom list of your selected channels. It has the advantage that
you can combine Freesat and non-Freesat channels in one list.
To add a channel to the Favourites List:
1. Select a channel from either the All Channels or Manual Channels list.
2. Press the GREEN button on the remote Control.
Icon Function Icon Function
R
Record Record the current programme you are watching. Manual Rec (blue) Open the manual record window.
LIB
Guide Open the TV guide menu.
OK
Watch Watch the selected channel.
Hide/Show (red) Hide (or show) the selected channel. Regions Select an alternative set of regional channels.
Add Fav (green) Add the selected channel to the Favourites list.
EXIT
Exit Menu Exit the menu.
Delete (yellow) Delete the selected channel. Hidden Channel Indicates a hidden channel.
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