ZyXEL P-662H-61 User manual

www.zyxel.com

P-662H/HW-D Series

802.11g ADSL2+ 4-Port Security Gateway

User’s Guide

Version 3.40

12/2008

Edition 3

DEFAULT LOGIN

IP Address http://192.168.1.1

User Password user

Admin Password 1234

About This User's Guide

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About This User's Guide

Intended Audience

This manual is intended for people who want to configure the ZyXEL Device using the web

configurator. You should have at least a basic knowledge of TCP/IP networking concepts and

topology.

Related Documentation

• Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It contains

information on setting up your network and configuring for Internet access.

• Web Configurator Online Help

Embedded web help for descriptions of individual screens and supplementary

information.

" It is recommended you use the web configurator to configure the ZyXEL

Device.

• Supporting Disk

Refer to the included CD for support documents.

• ZyXEL Web Site

Please refer to www.zyxel.com

for additional support documentation and product

certifications.

User Guide Feedback

Help us help you. Send all User Guide-related comments, questions or suggestions for

improvement to the following address, or use e-mail instead. Thank you!

The Technical Writing Team,

ZyXEL Communications Corp.,

6 Innovation Road II,

Science-Based Industrial Park,

Hsinchu, 300, Taiwan.

E-mail: [email protected]

Document Conventions

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Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

1 Warnings tell you about things that could harm you or your device.

" Notes tell you other important information (for example, other things you may

need to configure or helpful tips) or recommendations.

Syntax Conventions

• The P-662H/HW-D may be referred to as the “ZyXEL Device”, the “device”, the

“system” or the “product” in this User’s Guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER]

means the “enter” or “return” key on your keyboard.

• “Enter” means for you to type one or more characters and then press the [ENTER] key.

“Select” or “choose” means for you to use one of the predefined choices.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For example,

Maintenance > Log > Log Setting means you first click Maintenance in the navigation

panel, then the Log sub menu and finally the Log Setting tab to get to that screen.

• Units of measurement may denote the “metric” value or the “scientific” value. For

example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000”

or “1048576” and so on.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.

Document Conventions

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Icons Used in Figures

Figures in this User’s Guide may use the following generic icons. The ZyXEL Device icon is

not an exact representation of your device.

ZyXEL Device Computer Notebook computer

Server DSLAM Firewall

Telephone Switch Router

Safety Warnings

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Safety Warnings

1 For your safety, be sure to read and follow all warning notices and instructions.

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right

supply voltage (for example, 110V AC in North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the device and the power source.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a

new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your

device.

• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.

• Antenna Warning! This device meets ETSI and FCC certification requirements when

using the included antenna(s). Only use the included antenna(s).

• If you wall mount your device, make sure that no electrical lines, gas or water pipes will

be damaged.

Safety Warnings

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This product is recyclable. Dispose of it properly.

Safety Warnings

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Contents Overview

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Contents Overview

Introduction and Wizards ......................................................................................................37

Getting To Know Your ZyXEL Device ........................................................................................ 39

Introducing the Web Configurator .............................................................................................. 43

Wizard Setup for Internet Access.............................................................................................. 59

Bandwidth Management Wizard ................................................................................................ 73

Network ...................................................................................................................................79

WAN Setup ................................................................................................................................ 81

LAN Setup ............................................................................................................................... 101

Wireless LAN ............................................................................................................................113

DMZ ......................................................................................................................................... 137

Network Address Translation (NAT) Screens .......................................................................... 141

Security .................................................................................................................................155

Firewalls .................................................................................................................................. 157

Firewall Configuration .............................................................................................................. 169

Content Filtering ...................................................................................................................... 191

Content Access Control ...........................................................................................................195

Register ....................................................................................................................................211

Introduction to IPSec ...............................................................................................................215

VPN Screens ........................................................................................................................... 221

Certificates ............................................................................................................................... 247

Advanced ..............................................................................................................................271

Static Route ............................................................................................................................. 273

Bandwidth Management .......................................................................................................... 277

Dynamic DNS Setup ................................................................................................................ 287

Remote Management Configuration ........................................................................................ 291

Universal Plug-and-Play (UPnP) ............................................................................................. 303

Maintenance, Troubleshooting and Specifications ..........................................................315

System ..................................................................................................................................... 317

Logs ........................................................................................................................................ 323

Tools ........................................................................................................................................ 329

Diagnostic ................................................................................................................................ 335

Troubleshooting ....................................................................................................................... 337

Product Specifications ............................................................................................................ 347

Contents Overview

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Appendices and Index .........................................................................................................353

Table of Contents

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Table of Contents

About This User's Guide..........................................................................................................3

Document Conventions............................................................................................................4

Safety Warnings........................................................................................................................6

Contents Overview ...................................................................................................................9

Table of Contents....................................................................................................................11

List of Figures.........................................................................................................................23

List of Tables...........................................................................................................................31

Part I: Introduction and Wizards........................................................... 37

Chapter 1

Getting To Know Your ZyXEL Device....................................................................................39

1.1 Introducing the ZyXEL Device ............................................................................................. 39

1.1.1 Applications of the ZyXEL Device .............................................................................. 39

1.1.2 Firewall for Secure Broadband Internet Access ......................................................... 40

1.1.3 Front Panel LEDs ....................................................................................................... 41

Chapter 2

Introducing the Web Configurator ........................................................................................43

2.1 Web Configurator Overview .................................................................................................43

2.2 Accessing the Web Configurator ......................................................................................... 43

2.3 Resetting the ZyXEL Device ................................................................................................46

2.3.1 Using the Reset Button .............................................................................................. 46

2.4 Navigating the Web Configurator ........................................................................................ 47

2.4.1 Navigation Panel ........................................................................................................ 47

2.4.2 Status Screen ............................................................................................................. 50

2.4.3 Status: Any IP Table ................................................................................................... 53

2.4.4 Status: WLAN Status .................................................................................................. 53

2.4.5 Status: Bandwidth Status ........................................................................................... 54

2.4.6 Status: VPN Status ..................................................................................................... 54

2.4.7 Status: Packet Statistics ............................................................................................. 55

2.4.8 Changing Login Password ........................................................................................ 57

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Chapter 3

Wizard Setup for Internet Access..........................................................................................59

3.1 Introduction .......................................................................................................................... 59

3.2 Internet Access Wizard Setup ............................................................................................. 59

3.2.1 Automatic Detection ................................................................................................... 61

3.2.2 Manual Configuration ................................................................................................. 61

3.3 Wireless Connection Wizard Setup ..................................................................................... 66

3.3.1 Automatically assign a WPA key ................................................................................ 69

3.3.2 Manually assign a WPA-PSK key .............................................................................. 69

3.3.3 Manually assign a WEP key ....................................................................................... 69

Chapter 4

Bandwidth Management Wizard............................................................................................73

4.1 Introduction .......................................................................................................................... 73

4.2 Predefined Media Bandwidth Management Services .......................................................... 73

4.3 Bandwidth Management Wizard Setup ............................................................................... 74

Part II: Network....................................................................................... 79

Chapter 5

WAN Setup...............................................................................................................................81

5.1 WAN Overview ...................................................................................................................81

5.1.1 Encapsulation .............................................................................................................81

5.1.2 Multiplexing ................................................................................................................ 82

5.1.3 VPI and VCI ............................................................................................................... 82

5.1.4 IP Address Assignment .............................................................................................. 82

5.1.5 Nailed-Up Connection (PPP) ..................................................................................... 83

5.1.6 NAT ............................................................................................................................ 83

5.2 Metric .................................................................................................................................. 83

5.3 Traffic Shaping ..................................................................................................................... 84

5.3.1 ATM Traffic Classes ................................................................................................... 85

5.4 Zero Configuration Internet Access ..................................................................................... 85

5.5 Internet Connection ............................................................................................................86

5.5.1 Configuring Advanced Internet Connection ............................................................... 87

5.6 Configuring More Connections ............................................................................................ 89

5.6.1 More Connections Edit .............................................................................................. 90

5.6.2 Configuring More Connections Advanced Setup ....................................................... 92

5.7 Traffic Redirect .................................................................................................................... 94

5.8 Configuring WAN Backup ................................................................................................... 94

5.9 WAN Backup Advanced Screen ......................................................................................... 96

5.10 Dial Backup Modem Setup ............................................................................................... 99

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Chapter 6

LAN Setup..............................................................................................................................101

6.1 LAN Overview ................................................................................................................... 101

6.1.1 LANs, WANs and the ZyXEL Device ........................................................................101

6.1.2 DHCP Setup .............................................................................................................102

6.1.3 DNS Server Address ................................................................................................ 102

6.1.4 DNS Server Address Assignment ............................................................................ 102

6.2 LAN TCP/IP ....................................................................................................................... 103

6.2.1 IP Address and Subnet Mask ................................................................................... 103

6.2.2 RIP Setup .................................................................................................................104

6.2.3 Multicast ...................................................................................................................104

6.2.4 Any IP .......................................................................................................................105

6.3 Configuring LAN IP ............................................................................................................ 106

6.3.1 Configuring Advanced LAN Setup ........................................................................... 107

6.4 DHCP Setup ...................................................................................................................... 108

6.5 LAN Client List ................................................................................................................... 109

6.6 LAN IP Alias .......................................................................................................................110

Chapter 7

Wireless LAN.........................................................................................................................113

7.1 Wireless Network Overview ................................................................................................113

7.2 Wireless Security Overview ................................................................................................114

7.2.1 SSID ..........................................................................................................................114

7.2.2 MAC Address Filter ...................................................................................................114

7.2.3 User Authentication ...................................................................................................114

7.2.4 Encryption .................................................................................................................115

7.2.5 One-Touch Intelligent Security Technology (OTIST) .................................................116

7.3 Wireless Performance Overview ........................................................................................116

7.3.1 Quality of Service (QoS) ...........................................................................................116

7.4 Additional Wireless Terms ..................................................................................................116

7.5 General Wireless LAN Screen ...........................................................................................117

7.5.1 No Security ................................................................................................................118

7.5.2 WEP Encryption Screen ............................................................................................119

7.5.3 WPA(2)-PSK ............................................................................................................ 120

7.5.4 WPA(2) Authentication Screen ................................................................................. 122

7.5.5 Wireless LAN Advanced Setup ................................................................................ 124

7.6 OTIST ................................................................................................................................ 125

7.6.1 Enabling OTIST ........................................................................................................ 125

7.6.2 Starting OTIST ......................................................................................................... 127

7.6.3 Notes on OTIST ....................................................................................................... 128

7.7 MAC Filter ....................................................................................................................... 129

7.8 WMM QoS ......................................................................................................................... 130

7.8.1 WMM QoS Example ................................................................................................. 130

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7.8.2 WMM QoS Priorities ................................................................................................. 130

7.8.3 Services ...................................................................................................................131

7.9 QoS Screen ....................................................................................................................... 131

7.9.1 ToS (Type of Service) and WMM QoS ..................................................................... 131

7.9.2 Application Priority Configuration ............................................................................. 132

7.10 Multiple SSID (P-662HW-D Models only) ........................................................................ 133

7.10.1 Multiple SSID Commands ...................................................................................... 134

7.10.2 Multiple SSID Example .......................................................................................... 135

Chapter 8

DMZ........................................................................................................................................137

8.1 Introduction ........................................................................................................................ 137

8.2 Configuring DMZ ..............................................................................................................137

8.3 DMZ Public IP Address Example ...................................................................................... 139

Chapter 9

Network Address Translation (NAT) Screens.....................................................................141

9.1 NAT Overview ...................................................................................................................141

9.1.1 NAT Definitions ........................................................................................................ 141

9.1.2 What NAT Does ....................................................................................................... 142

9.1.3 How NAT Works ....................................................................................................... 142

9.1.4 NAT Application ........................................................................................................ 142

9.1.5 NAT Mapping Types ................................................................................................. 143

9.2 SUA (Single User Account) Versus NAT ...........................................................................144

9.3 NAT General Setup ........................................................................................................... 144

9.4 Port Forwarding ................................................................................................................. 145

9.4.1 Default Server IP Address ........................................................................................ 146

9.4.2 Port Forwarding: Services and Port Numbers .......................................................... 146

9.4.3 Configuring Servers Behind Port Forwarding (Example) ......................................... 146

9.5 Configuring Port Forwarding ............................................................................................. 147

9.5.1 Port Forwarding Rule Edit .......................................................................................148

9.6 Address Mapping .............................................................................................................. 149

9.6.1 Address Mapping Rule Edit .....................................................................................150

9.7 Trigger Port ...................................................................................................................... 151

9.8 Edit Trigger Port ............................................................................................................... 153

Part III: Security.................................................................................... 155

Chapter 10

Firewalls.................................................................................................................................157

10.1 Firewall Overview ........................................................................................................... 157

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10.2 Types of Firewalls ............................................................................................................ 157

10.2.1 Packet Filtering Firewalls ....................................................................................... 157

10.2.2 Application-level Firewalls ...................................................................................... 158

10.2.3 Stateful Inspection Firewalls .................................................................................. 158

10.3 Introduction to ZyXEL’s Firewall ...................................................................................... 158

10.3.1 Denial of Service Attacks ....................................................................................... 159

10.4 Denial of Service .............................................................................................................159

10.4.1 Basics .....................................................................................................................159

10.4.2 Types of DoS Attacks ............................................................................................. 160

10.5 Stateful Inspection ...........................................................................................................162

10.5.1 Stateful Inspection Process .................................................................................... 163

10.5.2 Stateful Inspection and the ZyXEL Device ............................................................. 164

10.5.3 TCP Security .......................................................................................................... 164

10.5.4 UDP/ICMP Security ................................................................................................ 165

10.5.5 Upper Layer Protocols ........................................................................................... 165

10.6 Guidelines for Enhancing Security with Your Firewall ..................................................... 166

10.6.1 Security In General ................................................................................................ 166

10.7 Packet Filtering Vs Firewall .............................................................................................167

10.7.1 Packet Filtering: ..................................................................................................... 167

10.7.2 Firewall ................................................................................................................... 167

Chapter 11

Firewall Configuration..........................................................................................................169

11.1 Access Methods ...............................................................................................................169

11.2 Firewall Policies Overview ...............................................................................................169

11.3 Rule Logic Overview ........................................................................................................ 170

11.3.1 Security Ramifications ............................................................................................ 170

11.3.2 Key Fields For Configuring Rules ...........................................................................171

11.4 Connection Direction ........................................................................................................171

11.4.1 LAN to WAN Rules ................................................................................................. 172

11.4.2 Alerts ......................................................................................................................172

11.5 General Firewall Policy .................................................................................................172

11.6 Firewall Rules Summary ................................................................................................. 173

11.6.1 Configuring Firewall Rules ...................................................................................175

11.6.2 Customized Services ............................................................................................. 178

11.6.3 Configuring A Customized Service ........................................................................ 178

11.7 Example Firewall Rule .....................................................................................................179

11.8 Predefined Services ......................................................................................................... 183

11.9 Anti-Probing ..................................................................................................................... 185

11.10 DoS Thresholds ............................................................................................................ 186

11.10.1 Threshold Values .................................................................................................. 186

11.10.2 Half-Open Sessions .............................................................................................187

11.10.3 Configuring Firewall Thresholds ........................................................................... 187

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Chapter 12

Content Filtering...................................................................................................................191

12.1 Content Filtering Overview ............................................................................................. 191

12.2 Configuring Keyword Blocking ........................................................................................ 191

12.3 Configuring the Schedule ............................................................................................... 192

12.4 Configuring Trusted Computers ...................................................................................... 193

Chapter 13

Content Access Control.......................................................................................................195

13.1 Content Access Control Overview ................................................................................... 195

13.1.1 Content Access Control WLAN Application ........................................................... 195

13.1.2 Configuration Steps ................................................................................................ 195

13.2 Activating CAC and Creating User Groups .................................................................... 196

13.2.1 Configuring Time Schedule ................................................................................... 197

13.2.2 Configuring Services ............................................................................................. 198

13.2.3 Configuring Web Site Filters .................................................................................200

13.2.4 Testing Web Site Access Privileges ......................................................................205

13.3 User Account Setup ........................................................................................................206

13.4 User Online Status .......................................................................................................... 207

13.5 Trusted Devices ..............................................................................................................208

13.6 Trusted-external Websites .............................................................................................. 208

13.7 Content Access Control Logins ....................................................................................... 209

13.7.1 User Login ..............................................................................................................209

13.7.2 Administrator Login ................................................................................................ 210

Chapter 14

Register..................................................................................................................................211

14.1 myZyXEL.com overview ...................................................................................................211

14.1.1 Subscription Services Available on the ZyXEL Device ...........................................211

14.2 Registration .....................................................................................................................212

14.3 Service ............................................................................................................................. 213

Chapter 15

Introduction to IPSec............................................................................................................215

15.1 VPN Overview ................................................................................................................. 215

15.1.1 IPSec ...................................................................................................................... 215

15.1.2 Security Association ............................................................................................... 215

15.1.3 Other Terminology .................................................................................................. 215

15.1.4 VPN Applications ................................................................................................... 216

15.2 IPSec Architecture ........................................................................................................... 216

15.2.1 IPSec Algorithms .................................................................................................... 217

15.2.2 Key Management ................................................................................................... 217

15.3 Encapsulation .................................................................................................................. 217

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15.3.1 Transport Mode ...................................................................................................... 218

15.3.2 Tunnel Mode ......................................................................................................... 218

15.4 IPSec and NAT ................................................................................................................218

Chapter 16

VPN Screens..........................................................................................................................221

16.1 VPN/IPSec Overview .......................................................................................................221

16.2 IPSec Algorithms .............................................................................................................221

16.2.1 AH (Authentication Header) Protocol ..................................................................... 221

16.2.2 ESP (Encapsulating Security Payload) Protocol .................................................... 221

16.3 My IP Address ................................................................................................................. 222

16.4 Secure Gateway Address ................................................................................................ 222

16.4.1 Dynamic Secure Gateway Address ....................................................................... 223

16.5 VPN Setup Screen .........................................................................................................223

16.6 Keep Alive ....................................................................................................................... 225

16.7 VPN, NAT, and NAT Traversal ......................................................................................... 225

16.8 Remote DNS Server ........................................................................................................226

16.9 ID Type and Content ........................................................................................................227

16.9.1 ID Type and Content Examples ............................................................................. 228

16.10 Pre-Shared Key .............................................................................................................229

16.11 Editing VPN Policies .....................................................................................................229

16.12 IKE Phases ................................................................................................................... 233

16.12.1 Negotiation Mode ................................................................................................. 234

16.12.2 Diffie-Hellman (DH) Key Groups .......................................................................... 235

16.12.3 Perfect Forward Secrecy (PFS) .......................................................................... 235

16.13 Configuring Advanced IKE Settings ............................................................................. 235

16.14 Manual Key Setup .........................................................................................................238

16.14.1 Security Parameter Index (SPI) .......................................................................... 238

16.15 Configuring Manual Key ............................................................................................... 238

16.16 Viewing SA Monitor ......................................................................................................241

16.17 Configuring Global Setting ............................................................................................242

16.18 Telecommuter VPN/IPSec Examples ............................................................................ 243

16.18.1 Telecommuters Sharing One VPN Rule Example ................................................ 243

16.18.2 Telecommuters Using Unique VPN Rules Example ............................................. 244

16.19 VPN and Remote Management ..................................................................................... 245

Chapter 17

Certificates ............................................................................................................................247

17.1 Certificates Overview ....................................................................................................... 247

17.1.1 Advantages of Certificates .....................................................................................248

17.2 Self-signed Certificates ....................................................................................................248

17.3 Configuration Summary ................................................................................................... 248

17.4 My Certificates ................................................................................................................ 248

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17.5 My Certificate Import ...................................................................................................... 250

17.5.1 Certificate File Formats .......................................................................................... 251

17.6 My Certificate Create ......................................................................................................252

17.7 My Certificate Details ...................................................................................................... 254

17.8 Trusted CAs ................................................................................................................... 257

17.9 Trusted CA Import ......................................................................................................... 259

17.10 Trusted CA Details ......................................................................................................... 260

17.11 Trusted Remote Hosts .................................................................................................262

17.12 Verifying a Trusted Remote Host’s Certificate ............................................................... 264

17.12.1 Trusted Remote Host Certificate Fingerprints ...................................................... 264

17.13 Trusted Remote Hosts Import ...................................................................................... 265

17.14 Trusted Remote Host Certificate Details .....................................................................265

17.15 Directory Servers ........................................................................................................... 268

17.16 Directory Server Add or Edit ........................................................................................ 269

Part IV: Advanced ................................................................................ 271

Chapter 18

Static Route...........................................................................................................................273

18.1 Static Route Overview ..................................................................................................273

18.2 Configuring Static Routes ............................................................................................... 274

18.2.1 Static Route Edit ................................................................................................... 275

Chapter 19

Bandwidth Management.......................................................................................................277

19.1 Bandwidth Management Overview ................................................................................. 277

19.2 Application-based Bandwidth Management ....................................................................277

19.3 Subnet-based Bandwidth Management .......................................................................... 277

19.4 Application and Subnet-based Bandwidth Management .................................................278

19.5 Scheduler ........................................................................................................................ 278

19.5.1 Priority-based Scheduler ........................................................................................ 278

19.5.2 Fairness-based Scheduler ..................................................................................... 279

19.6 Maximize Bandwidth Usage ............................................................................................ 279

19.6.1 Reserving Bandwidth for Non-Bandwidth Class Traffic .......................................... 279

19.6.2 Maximize Bandwidth Usage Example .................................................................... 279

19.6.3 Bandwidth Management Priorities ......................................................................... 281

19.7 Configuring Summary .....................................................................................................281

19.8 Bandwidth Management Rule Setup ............................................................................. 282

19.8.1 Rule Configuration ................................................................................................. 283

19.9 Bandwidth Monitor .......................................................................................................... 286

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Chapter 20

Dynamic DNS Setup .............................................................................................................287

20.1 Dynamic DNS Overview ................................................................................................. 287

20.1.1 DYNDNS Wildcard ................................................................................................. 287

20.2 Configuring Dynamic DNS ..............................................................................................287

Chapter 21

Remote Management Configuration...................................................................................291

21.1 Remote Management Overview ..................................................................................... 291

21.1.1 Remote Management Limitations .......................................................................... 292

21.1.2 Remote Management and NAT .............................................................................. 292

21.1.3 System Timeout .................................................................................................... 292

21.2 WWW .............................................................................................................................. 292

21.3 Telnet ...............................................................................................................................294

21.4 Configuring Telnet ............................................................................................................ 294

21.5 Configuring FTP .............................................................................................................295

21.6 SNMP .............................................................................................................................. 296

21.6.1 Supported MIBs .....................................................................................................297

21.6.2 SNMP Traps ........................................................................................................... 297

21.6.3 Configuring SNMP ................................................................................................. 297

21.7 Configuring DNS ............................................................................................................. 299

21.8 Configuring ICMP ............................................................................................................299

21.9 TR-069 ............................................................................................................................. 300

Chapter 22

Universal Plug-and-Play (UPnP)..........................................................................................303

22.1 Introducing Universal Plug and Play ............................................................................... 303

22.1.1 How do I know if I'm using UPnP? .........................................................................303

22.1.2 NAT Traversal ........................................................................................................ 303

22.1.3 Cautions with UPnP ............................................................................................... 303

22.2 UPnP and ZyXEL ............................................................................................................304

22.2.1 Configuring UPnP .................................................................................................. 304

22.3 Installing UPnP in Windows Example ..............................................................................305

22.4 Using UPnP in Windows XP Example ............................................................................. 308

Part V: Maintenance, Troubleshooting and Specifications.............. 315

Chapter 23

System...................................................................................................................................317

23.1 General Setup and System Name ................................................................................... 317

23.1.1 System Configuration ............................................................................................ 317

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23.2 Time Setting .................................................................................................................... 319

Chapter 24

Logs ......................................................................................................................................323

24.1 Logs Overview ................................................................................................................ 323

24.1.1 Alerts and Logs ......................................................................................................323

24.2 Viewing the Logs ............................................................................................................. 323

24.3 Configuring Log Settings ................................................................................................ 324

24.4 SMTP Error Messages .................................................................................................... 326

24.4.1 Example E-mail Log .............................................................................................. 327

Chapter 25

Tools.......................................................................................................................................329

25.1 Firmware Upgrade ..........................................................................................................329

25.2 Configuration Screen .......................................................................................................331

25.2.1 Backup Configuration ............................................................................................. 331

25.2.2 Restore Configuration ............................................................................................ 332

25.2.3 Back to Factory Defaults ........................................................................................ 333

25.3 Restart ............................................................................................................................. 333

Chapter 26

Diagnostic..............................................................................................................................335

26.1 General Diagnostic .........................................................................................................335

26.2 DSL Line Diagnostic ......................................................................................................336

Chapter 27

Troubleshooting....................................................................................................................337

27.1 Problems Starting Up the ZyXEL Device ......................................................................... 337

27.2 Problems with the LAN ....................................................................................................337

27.3 Problems with the WAN ...................................................................................................338

27.4 Problems Accessing the ZyXEL Device .......................................................................... 338

27.4.1 Pop-up Windows, JavaScripts and Java Permissions ........................................... 339

27.4.2 ActiveX Controls in Internet Explorer ..................................................................... 344

Chapter 28

Product Specifications........................................................................................................347

28.1 General ZyXEL Device Specifications .............................................................................347

28.2 Wall-mounting Instructions ..............................................................................................351

Part VI: Appendices and Index ........................................................... 353

Appendix A Setting up Your Computer’s IP Address............................................................355

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ZyXEL P-662H-61 User manual

ZyXEL P-662H-61 User manual

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