Samsung SCX 4828FN - Laser Multi-Function Printer Admin Manual

Brand: Samsung

Model: SCX 4828FN - Laser Multi-Function Printer

Type: Admin Manual

SyncThru™Admin 5

▌

Device Map Plug-in Admin Guide

Copyright_ 2

This admin guide is provided for information purposes only. All information included herein is subject to change without any

notice.

Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this admin

guide.

• SyncThru™ is a trademark of Samsung Electronics Co., Ltd

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• Microsoft, Windows, Internet Explorer and Windows Vista are either registered trademarks or trademarks of Microsoft

Corporation in the United States and other countries.

• All other brand, product and company names herein may be the trademarks of their respective owners.

REV. 1.0

Contents_ 3

Contents

CONTENTS/3

HOW TO USE THIS GUIDE

INTRODUCTION

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Benefits of using the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . 8

Main features the of SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . 8

Icon overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Device status icons on the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Other icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Tips for using SyncThru™ Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Layout related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Other tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

GETTING STARTED

Installing the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . . . . . . 11

Uninstalling the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . . . . 11

Upgrading the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . . . . . 11

QUICK START

1. Configuring the locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2. Registering floor layout images to a location . . . . . . . . . . . . . . . . . . . . . . . . 12

3. Arranging devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

CONFIGURING MAPS

Creating Place and Subplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Registering floor layout images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Arranging devices on the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

VIEWING A MAP

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Viewing the location of a specific device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Viewing map with place information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

PRINTING THE MAP

Printing the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

USAGE EXAMPLES

Monitoring devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Finding a specific device’s location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Finding the location of an error status device . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Finding location of a disconnected status device . . . . . . . . . . . . . . . . . . . . . . . 18

Contents

Contents_ 4

RELATED FEATURES

Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Viewing the map floor layout image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Uploading floor layout image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Deleting the map floor layout image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

TROUBLESHOOTING

Understanding error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Brief description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Detailed description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

FREQUENTLY ASKED QUESTIONS

Can I upload a large image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Can I delete a specific map image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How many devices and door marks can be added on a map? . . . . . . . . . . . . . 21

What kinds of file formats can I upload as a floor layout image? . . . . . . . . . . 21

OPEN SOURCE INFORMATION

The Apache Software License, Version 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Apache License, Version 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

JDOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

BSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Boost Software License 1.0 (BSL1.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

COMMON DEVELOPMENT AND DISTRIBUTION LICENSE (CDDL) Version 1.0 25

GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Preamble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICA-

TION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

NO WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

How to Apply These Terms to Your New Libraries . . . . . . . . . . . . . . . . . . . . . . 31

GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . 32

MIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

GLOSSARY/34

INDEX/38

How to use this guide_ 5

How to use this guide

The SyncThru™ Admin 5 Device Map Plug-in Admin Guide is intended to be used to install and

setup the SyncThru™ Admin 5 Device Map Plug-in on a network server and client systems. To

assist you in acclimating to the SyncThru™ Admin 5 Device Map environment, this guide provides

instructional screen images, situational examples, easy-to-read tables of features, and

step-by-step instructions. The chapters of this guide are arranged in chronological order to walk

you through the process of setting up a device map for your network. If you are already familiar

with the map-making feature of SyncThru™ Admin, "Quick start" is a quick reminder of the main

functions. If you're a first time user, start with "Configuring maps" on page 13. Each tab’s and

sub-menu’s functionality and screen layout is described in detail to ensure a complete

understanding of the environment. Following many of the sections, you will find practical examples

to illustrate how to best use SyncThru™ Admin 5 Device Map to service all of your managing and

monitoring needs.

Intended audience

The expected user for this guide is a network administrator with an understanding of:

• The network printing environment

• Network protocols – subnets, security features, addresses

• Windows operating systems on server and client computers

• SNMP and SNMPv3 monitoring

• LDAP

Terminology Used in This Guide

The following terms are used throughout this guide in examples, instructions, and descriptions:

Acronyms

The following acronyms are used throughout this guide in examples, instructions, and descriptions:

TERM MEANING

Page Refers to the currently displayed screen in SyncThru™ Admin 5.

Panels Are the Page divisions that will change based on what Tab you select.

Panels can be resized and opened/closed to suit your layout

preferences.

Tabs Refer to the navigational devices located at the top of the SyncThru™

Admin 5 page.

Menu Refers to the list of options that appear after clicking on a Tab.

Item Refers to the monitoring features available on the Dashboard page.

ACRONYMS MEANING

DBMS Data Base Management System

IP Internet Protocol

JAC Job Accounting

HTTP Hypertext Transfer Protocol

HTTPS Secure Hypertext Transfer Protocol

SMTP Simple Mail Transfer Protocol

MFP Multi-Functional Peripheral/Multi-Functional Printer

SLP Service Location Protocol

S/N Serial Number

SNMP Simple Network Management Protocol

How to use this guide_ 6

Glossary

(See "Glossary" on page 34).

Reference Material

SyncThru™ Admin 5 software

http://solution.samsungprinter.com

Updates and Plug-ins

http://solution.samsungprinter.com

Help

Click Help in the site navigation bar at the top right corner of the SyncThru™ Admin 5 page.

Product Support Information

Contact Samsung’s printer service

http://www.samsungprinter.com

Introduction_ 7

Introduction

This chapter gives you an overview of the SyncThru™ Admin 5 Device Map Plug-in including

major features and benefits.

This chapter includes:

• Overview

• Benefits of using the SyncThru™ Admin 5 Device Map Plug-in

• Main features the of SyncThru™ Admin 5 Device Map Plug-in

• Icon overview

• Tips for using SyncThru™ Admin 5

Overview

SyncThru™ Admin 5 Device Map Plug-in graphically provides the locations of devices managed by SyncThru™ Admin 5.

With this plug-in, you can create, modify, or delete your own device maps. Maps represent the devices' physical locations.

Introduction_ 8

Benefits of using the SyncThru™ Admin 5 Device Map Plug-in

With the SyncThru™ Admin 5 Device Map Plug-in, you can organize your devices based on location. For example, if

devices are spread out between the 35th and 36th floors, you can create maps of the two floors showing where each

device is located. After configuring the maps, you can find the devices' locations on the maps. It will be much easier to

check devices’ location using a map. If a device has an error(s) and requires manual service, you can search for the

location on the map and go to the device.

Main features the of SyncThru™ Admin 5 Device Map Plug-in

• Configure maps with the location information of the devices (See "Configuring maps" on page 13).

• Configure maps using drag-and-drop functionality (See "Configuring maps" on page 13).

• Monitor the status of the devices by looking at the map (See "Viewing a map" on page 15).

• Get map information from the Device List (See "Viewing the location of a specific device" on page 16).

• Print maps (See "Printing the map" on page 17).

Icon overview

The following table shows icons used in the SyncThru™ Admin 5 Device Map Plug-in and their meanings:

Device status icons on the map

Other icon

ICON STATUS DESCRIPTION

Normal The device is on-line and working fine.

Warning The device is in a state where an error might occur in the future.

For example, it might be in a toner low status which may lead to

toner empty.

Error The device has an error(s).

Disconnected The device is disconnected

ICON NAME DESCRIPTION

Door Mark When you click the Add Door Mark button on the Map Settings

panel, you can see this icon on the map (See "Overview" on

page 15).

Use this icon to locate doors in your office on the map.

Introduction_ 9

Tips for using SyncThru™ Admin 5

Layout related tips

Drag-and-drop

SyncThru™ Admin 5 provides drag-and-drop functionality. When you want to add a device(s) to a group, you can

select the device(s) you want and drag and drop it into a specific group. Drag-and-drop functionality allows you to copy

multiple devices easily. It also shows warning icons where devices cannot be added.

Page navigation

SyncThru™ Admin 5 has a convenient and easy-to-use page and panel navigation system. At the bottom of any list, as

shown below, there’s a page navigation tool bar. You can move to any page by changing the page number and display

more records in a page by changing the Items per Page option. Page navigation is designed to help you move around

the list comfortably and to display the list as you like.

Resizing panels

You can resize the panel if there is a mark. Place the cursor on the mark and resize the panel by dragging when

the cursor changes. SyncThru™ Admin 5 stores layout related changes for the next time you use the application.

Column header

For every column header, there’s a hidden arrow. The arrow appears when you place the mouse cursor over the

column. You can use it to sort items (See the Device chapter of SyncThru™ Admin 5 Admin Guide) or choose which

columns to display by selecting Custom.

Expanding panels

You can expand folded panels by clicking the button on the panel header. Or close opened panels by clicking

Introduction_ 10

System related tips

Starting and stopping SyncThru™ Admin 5 service

SyncThru™ Admin 5 starts automatically every time the computer you installed SyncThru™ Admin 5 onto boots up. If

you want to stop and start SyncThru™ Admin 5 manually, follow the steps below:

If the database is PostgreSQL, then there will be one more service (SyncThru 5 Database) needs to stop/start.

To stop SyncThru™ Admin 5

1. From the Windows Start menu, click Control Panel> Administrative Tools> Services.

2. Sel

ect SyncThru 5.0 management application from the list

3. Click Stop.

To start SyncThru™ Admin 5

1. From the Windows Start menu, click Control Panel> Administrative Tools> Services.

2. Sel

ect SyncThru 5.0 management application from the list

3. Click Start.

Backing up and restoring the database

If you are using PostgreSQL, SyncThru™ Admin 5 provides backing up and restoring the database functionalities.

Backup and restore scripts are in the SyncThru™ Admin 5 install directory (usually, at C:\Program Files\Samsung

Network Printer Utilities\SyncThru Admin 5\postgresql).

Opening SyncThru™ Admin 5

There are two ways to open SyncThru™ Admin 5. You can open SyncThru™ Admin 5 by typing an address in a web

browser or from the Start menu (See FAQ chapter of the SyncThru™ Admin 5 Guide for more information).

From a web browser

Type in one of the following addresses:

• http://server_name.domain:port_number

• http://ip_address:port_number

• “server_name.domain” is the hostname of the SyncThru™ Admin 5 host machine.

• “ip_address” is the IP address of the machine where SyncThru™ Admin 5 is installed.

• “port_number” is the port number that you entered during the installation.

From the Start menu

From the Start menu, click Program > Samsung Network Printer Utilities > SyncThru™ Admin 5 > SyncThru™

Admin 5.

OK vs. Apply button

After configuration, you have two choices to save the settings: OK and Apply buttons.

• OK : Clicking OK app

lies the changes and closes the window or moves to another page where the changes are

affected. Click this button when you are done making changes. It will commit changes to the datatbase.

• Ap

ply : Clicking Apply applies the changes, but does not close the current window or move to another page. Click

this button when you want to do other jobs within current page.

Other tips

Support site

• To download SyncThru™ Admin 5 Device Map Plug-in, go to http://solution.samsungprinter.com.

Getting started_ 11

Getting started

This chapter gives you instructions for installing SyncThru™ Admin 5 Device Map Plug-in.

This chapter includes:

• Installing the SyncThru™ Admin 5 Device Map Plug-in

• Uninstalling the SyncThru™ Admin 5 Device Map Plug-in

• Upgrading the SyncThru™ Admin 5 Device Map Plug-in

Installing the SyncThru™ Admin 5 Device Map Plug-in

When you install the SyncThru™ Admin 5 Device Map Plug-in, you need to check the recommended minimum

requirements for your system (See the Getting started chapter of SyncThru™ Admin 5 Admin Guide).

• You can install additional Plug-ins without stopping and restarting the server.

• You can download the Plug-in files at http://solution.samsungprinter.com.

1. Install SyncThru™ Admin 5 (See the Getting started chapter of SyncThru™ Admin 5 Admin Guide).

2. Open SyncThru™ Admin 5 with a web browser.

3. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.

4. Click the button in the SyncThru Update panel.

5. Upload the Device Map Plug-in file you have downloaded.

The page is reloaded and Map is now available in the Devices menu.

Uninstalling the SyncThru™ Admin 5 Device Map Plug-in

If you want to uninstall SyncThru™ Admin 5 Device Map, follow the steps below:

1. Open SyncThru™ Admin 5 with a web browser.

2. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.

3. Select the plug-in you want to uninstall.

4. Click the button in the SyncThru Update panel.

The page is reloaded and Map

has been removed as a menu option.

Upgrading the SyncThru™ Admin 5 Device Map Plug-in

Samsung provides new features and enhancements for the SyncThru™ Admin 5 Device Map Plug-in periodically. If you

want to upgrade your SyncThru™ Admin 5 Device Map Plug-in, follow the steps below:

1. Open SyncThru™ Admin 5 with your web browser.

2. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.

3. Click the button in the SyncThru Update panel.

4. Upload the Device Map Plug-in file you have downloaded.

You can download plug-in files at http://solution.samsungprinter.com.

Quick start_ 12

Quick start

This chapter explains a quick way to start map configuration. If you are familiar with the Device

Map Plug-in, you can skip the detailed information and begin map configuration with this chapter.

If you want detailed information, go to the Configuring map chapter (See "Configuring maps" on page 13).

This chapter include steps for starting map configuration:

• 1. Configuring the locations

• 2. Registering floor layout images to a location

• 3. Arranging devices

1. Configuring the locations

First of all, you need to know where the devices are located.

SyncThru™ Admin 5 provides a two-level location definition system: Place and Subplace. Subplace should be included

under the Place. Maps can be created only with Subplace.

1. From SyncThru™ Admin 5, click the Devices menu Map > Map Settings.

2. Click the Map Settings button on the upper right.

The Map Mana

ger window appears.

3. Use the , and buttons to configure devices' locations based on the physical organization of your

workplace.

You can only create a Subplace after creating a Place.

2. Registering floor layout images to a location

After configuring the locations, you need to set the floor layout images for each location.

1. From SyncThru™ Admin 5, click the Devices menu Map > Map Settings.

2. Click the Map Settings button on the upper right.

The Map Mana

ger window appears.

Make sure that the Places panel has the location you want to configure. Otherwise, you need to configure it first

(See "1. Configuring the locations" on page 12).

3. Choose the Subplace for which you want to configure a floor layout image.

4. Click the Choose Floor Layout Image button.

The Choose Map Floor Layout for “ Subplace” window appears.

5. Choose the floor layout and click OK.

3. Arranging devices

Now you can configure devices within the maps.

1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.

2. Select the Place and Subplace from the drop-down list on the upper left.

3. Arrange the devices on the map using the drag-and-drop function (See "Drag-and-drop" on page 9).

You can add doors to a map if you click the Add Door Mark button.

Configuring maps_ 13

Configuring maps

To use SyncThru™ Admin 5 Device Map Plug-in, you need to configure maps with the location

information of your devices. This chapter gives you step-by-step instructions for configuring maps.

If you don’t want detailed information, go to the Quick start chapter (See "Quick start" on page 12).

This chapter includes:

• Creating Place and Subplace

• Registering floor layout images

• Arranging devices on the map

Creating Place and Subplace

A map is created with Subplaces. It is necessary to have a Place(s) and Subplace(s) in a Place when creating a map.

1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.

2. Click the Map Settings button in the upper right corner of the Map Setting panel.

The Map Mana

ger window appears.

3. Click the button.

The C

reate Place window appears.

4. Select the Place optio

n and type in the Place Name and, if necessary, fill in the Description field.

If you have already created a Place, skip

to step 6.

• You can see the description as a tooltip when you mouse-over the Place/Subplace in the tree menu

• For the Place/Subplace name, some special characters are not allowed: %, &, ', #

5. Click Apply to continue on to create a Subplace, or OK if you don’t want to create a Subplace right now.

6. Select the Subplace option.

7. Select the place where you want this subplace to be included from the Select Place drop-down list.

Type in the Subplace Name and, if necessary, fill in the Description field.

8. Click OK, or

if you want to make another Place and Subplace, click Apply.

The Place and Sub

place are now visible in the Place panel.

It is recommended that Places are created by someone who knows the structure of your organization well. It will be

much easier for you to manage the devices.

Configuring maps_ 14

Registering floor layout images

After creating Subplaces, you need to configure floor layout images for them.

1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.

2. Click the Map Settings button in the upper right.

The Map Manager window app

ears.

3. Select the Place then the Subpl

ace for which you want to register a floor layout image.

4. Click the Choose Floor Layout Image button on the bottom right.

The Choose Map Floor Layout Image for “ Subplace” w

indow appears.

5. Choose one of the SyncTh

ru™ Admin 5 provided default template images or you can upload your own image.

• To upload your own image, click the and find your image and click Upload.

You can also upload your images in the Settings menu > Settings > Syn

cThru Management > Map Floor

Layout Images (See "Uploading floor layout image files" on page 19).

• To remove any uploaded image, select it and click the

button.

6. Click OK.

If confirm messages appear, click OK.

The floor layout is now applied to the selected Subp

lace.

7. Click Close when you finish configuring floor layout images.

If a Subplace does not have a floor layout image, devices and door marks cannot be added to the map.

Arranging devices on the map

1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.

2. Select the place and the subplace from the Place and Subplace drop-down lists.

If you haven’t create a Place and Subplace, create them first (See "Creating Place and Subplace" on page 13).

3. Select device(s) from the Device List panel and drag and drop them on to the map in the Map Settings panel.

You can move the device(s) on the map using the drag-and-drop function.

• If you want to remove a device(

s) from the map, choose the device and click the button located above the

layout image. You can remove multiple devices at once by holding down the Ct

rl key or Shift key.

• You can add doors to the map if you click the Ad

d Door Mark button next to the button.

• When you mouse-over the printer image, you can see the details of the device.

• When using the drag-and-drop function,

- if you select one device, when you drop the device onto the map, the device will be placed where you

drop it.

- if you select more than one devices, when you drop the devices onto the map, they will line up at the top

of the map.

• Up to ten devices can be added at once to the map. A map allows a total of fifty icons including door marks.

• When a device icon is double-clicked, the device information window pops-up

4. Click Apply to save the map. Or click Cancel if you want to reset the current map.

Viewing a map_ 15

Viewing a map

This chapter explains ways to view a map. There are two ways to view maps: 1) by viewing the

location of a specific device and 2) by viewing a map with place information.

This chapter includes:

• Overview

• Viewing the location of a specific device

• Viewing map with place information

Overview

After map configuration is completed, you can use the maps to search where devices are located. SyncThru™ Admin 5

provides a Device Information panel under the History tab and the Group/List menu. You can see the Map button in the

Device Information panel. With this button, you can see the related maps for a specific device.

Viewing a map_ 16

Viewing the location of a specific device

1. From SyncThru™ Admin 5, click the Devices menu > Group/List.

Or from the Devices me

nu, you could go to one of the History tab menus: Configuration History, Firmware

Upgrade History or File Storage History.

2. Fro

m the Devices List, click the device for which you want to find the location.

You can select multiple devices at once by hold

ing down the Ctrl or Shift key.

3. You ca

n see the Map button in the Device information panel on the right. Click the Map button.

Search On Map window app

ears. The list in the Search On Map window shows all the Place(s)/Subplace(s) where

the selected device is included on maps.

You can also see Search On Map button for each device on the map column in Devices List in Map.

4. Check the Place/Subplace you want to see. Then click OK.

The page automatically moves to the Map Settings panel and you can see the related map for the selected device.

Viewing map with place information

1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.

2. Select the place and the subplace of the map you want to see from the Place and Subplace drop-down lists.

You can see the map in the lower half of the panel. The map

displays the status and IP address of each device. When

you put the mouse over a specific device, you can see additional information, such as model name/serial number/MAC

address.

Printing the map_ 17

Printing the map

You can also print the maps you created in SyncThru™ Admin 5. If there are devices with critical

errors, you may need to go to the device to check the status. In this case, you can print the related

map and easily go to the device.

For example, if you see a device with errors from the Device List, you can get the location

information with the Map button on the Device Information panel. When the page automatically

moves to the Map Settings panel, you can see the Print button on the right side. After checking

the specified map, click the Print button. A new window appears with only the map, which you can

now print.

This chapter includes:

• Printing the map

Printing the map

1. From SyncThru™ Admin 5, click the Devices menu > Group/List.

Or from the D

evices menu, you could go to one of the History tab menus: Configuration History, Firmware Upgrade

History or File Storage History.

2. Fro

m the Devices List, select the device you want to find.

You can select multiple devices at once by using the

Ctrl key or Shift key.

3. You ca

n see the Map button in the Device information panel on the right. Click the Map button.

The Search

On Map window appears.

4. Select the checkb

ox of the Place/Subplace you want to see. Click OK.

The page automatically moves to Ma

p Settings panel and you can see the related map for the selected device.

5. Click th

e Print button on the upper right.

The print preview window will appear; you can now pr

int the map.

Usage examples_ 18

Usage examples

This chapter gives you examples to make full use of the Device Map Plug-in.

This chapter includes:

• Monitoring devices

• Finding a specific device’s location

Monitoring devices

If you are an administrator for particular devices, you can create a map for the devices under your management. Then you

can monitor the devices with the map along with the Device List or the Dashboard. A map simply provides the location of

a device for easy accessibility, as well as model name/serial number/MAC address information.

Finding a specific device’s location

If you have configured maps according to your organization’s site, you can use the maps in the following cases:

Finding the location of an error status device

You can see devices with errors on the Device List or the Dashboard. If you find a device with a critical error and need to

check it, click on the device on the Device List or the Dashboard. You will see the Map button on the Device information

panel. Click the Map button. You can see the Place and Subplace. Choose the one you are looking for and click it. You

can see the related map and find where the device is located. If your site covers a large area and has multiple devices, you

can print out the map with the Print button and go directly to the device with the printout. Using the map to locate a printer

will save you time and energy.

Finding location of a disconnected status device

You can see disconnected devices on the Device List or the Dashboard. If you find a disconnected device, need to go to

the device to check the connection, a map will help you find the exact location of the device.

Click the disconnected device on the Device List or the Dashboard. You will be able to see the Map button on the Device

information panel. Click the Map button. You can see the Place and Subplace. Choose the one you are looking for and

click it. You can see the related map and find where the device is located. If your site covers a large area and has multiple

devices, you can print out the map with the Print button and go directly to the device with the printout. Using a map will

save you time from having to check the connection of each printer in a specific location.

Related features_ 19

Related features

SyncThru™ Admin 5 provides additional settings for the map function. If you install the Device

Map Plug-in, you can see new settings within SyncThru™ Admin 5.

This chapter includes:

• Settings menu

Settings menu

You can manage the floor layout image files in the SyncThru™ Admin 5 Settings menu.

Viewing the map floor layout image files

From SyncThru™ Admin 5, click the Settings menu > Settings > SyncThru Management > Map Floor Layout Images.

You can see the floor layout image files stored in the SyncThru™ Admin 5 database.

You can upload new image files into SyncThru™ Admin 5 if you want to use them continuously (See"Uploading floor

layout image files" on page 19).

Uploading floor layout image files

1. From SyncThru™ Admin 5, click the Settings menu > Settings > SyncThru Management > Map Floor Layout

Images.

2. Click the button in the Map Floor Layout Images.

3. Find the file you want to upload by clicking the Browse button and click Upload.

Click OK if a confirmation window app

ears.

You can see the file is added to the image list.

• Only jpg, gif and png file formats are supported.

• When the image is uploaded, the 'map_' prefix will automatically be added to the file-name and it will be

converted into 400 x 400 pixel size.

Deleting the map floor layout image files

1. From SyncThru™ Admin 5, click the Settings menu > Settings > SyncThru Management > Map Floor Layout

Images.

2. Select the image file you want to remove from the image list.

3. Click the button in the Map Floor Layout Images.

4. Click OK if a confirmation windows appear.

You can see the file is removed from the list

If the selected map image is used in one of the subplaces, you cannot delete the image. Please see the

Troubleshooting chapter (See "Understanding error codes" on page 20).

Troubleshooting_ 20

Troubleshooting

This chapter gives helpful information for what to do if you face an error.

This chapter includes:

• Understanding error codes

Understanding error codes

The following table shows all the error codes SyncThru™ Admin 5 Map Plug-in defines. You can see the error codes in

pop-up window messages or log messages.

Brief description of meanings

Detailed description of meanings

CODE MEANING

30011 Failed to add map – Place not selected.

30012 Failed to add map – Invalid name.

30014 Failed to save map.

30021 Failed to delete map.

CODE SEVERITY REASON SOLUTION

30011

Place is not

selected

Severe You didn’t select a Place.

When you create a

Subplace, you have to

select a Place for the

Subplace to be located

under.

In the Create Place window, please make sure

that you select the Place in the Select Place

drop-down list. After selecting a Place, type in

the Subplace Name and, if necessary,

Description. Then click OK/Apply (See

"Creating Place and Subplace" on page 13).

30012

Duplicate name, try

again

Severe The Place or the Subplace

name already exists

Please enter a different name for the Place or

Subplace.

30014

Fail to save

Severe There might be an internal

error when SyncThru™

Admin 5 tries to save Place/

Subplace information to the

database.

Please check the following:

1 Check if the SyncThru™ Admin 5

Device Map Plug-in is working fine.

Check the Windows services of the

server on which you have installed

SyncThru™ Admin 5.

2 Check if the database you are using is

working.

3 Check the connection between

SyncThru™ Admin 5 and your

database.

30021

This image is used

in Subplace. You

can't delete this file

Severe The selected image you are

trying to delete is used by

one or more subplaces.

Please check to see if the selected image is in

use. If it is, you cannot delete the file. If you

really want to delete the file, change the image

for the specified Subplace.

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Samsung SCX 4828FN - Laser Multi-Function Printer Admin Manual

Samsung SCX 4828FN - Laser Multi-Function Printer Admin Manual

Samsung SCX 4828FN - Laser Multi-Function Printer Admin Manual

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