Air-Q 1100 User Guide Page15of18
(rev 1.0 5/13/09)
© Copyright 2009 Prolitec Inc
VII.Troubleshooting
Condition Causes Solutions
Powerlightoff. TheApplianceisnot
pluggedinortheplug
hasnopower
Makesurethepowerconnectionisoperational.
Verifythatthepowerbuttonlightisbluewhen
pressed.
Unitdoesnotstart
automaticallyafterapower
interruption
Back‐upbatterynot
operational
Verifytheprotectiveyellowbatterytabhas
beenremoved.
Verifythebatteryispositionedwiththepositive
sidefacingtheright.
Replacetheback‐upbattery.
Thefragrancecannotbe
detectedwhencominginto
thetreatedareafroman
untreatedarea.
Theoutputrateistoo
loworthereisan
insufficientnumberof
appliancesservingthe
space
TheO‐Ringsonthestem
thatfitsintothehead
maybewornoutand
causingan
airleak.
Increasetheoutputratebyoneortwosettings
andevaluatedetectionin30minutes.Repeatas
needed.IfconsumptionrequiresCartridge
changemorefrequentlythaneachmonth,
installanadditionalappliance.
ReplacetheO‐Ringsbyremovingthewornone
withapointytoolandrollingon
thenewones
Fragranceintensityis
strongerthanjust
detectable.
Theoutputrateistoo
high.
Lowertheoutputrateinincrementsofoneor
twosettingsordowntothestartingrates
suggestedintheroomsizechart.
Thepowerlightisonbut
thethereisnooutputor
youcannothearthe
compressorinthe
appliance.
Youareinan“OFF”
periodintheTimercycle.
Simplywaitafewminutesfortheapplianceto
cycleon.Iftherealproblemisthatthescent
cannotbe
detected,increasetheoutputrateas
instructedabove.
Thepowerlightisonand
thecompressorcanbe
heardbutnofragrance
detected.
Theoutputtubemaybe
blocked.
Theairintakemaybe
blocked.
Removethehosefromtheoutputtubeleaving
theCartridgeinplaceintheappliance.Turnthe
applianceonsoyoucanhearthecompressor.
Useaflashlighttoobservethetopoftheoutput
headforaplumeofdroplets.Ifyoucanseethe
plumethentheblockagemaybeinthehoseor
theinjectortubeintotheHVAC.Checkthese.If
thereisno
plumesomethingisblockingthe
outputtube.Checkandremoveit.
Anothermethodforclearingobstructionsis,
whiletheappliancecompressorisrunning,
blocktheoutputtubewithafingerfor2or3
secondsandthenopenit.Byremovingyour
finger.