Palm
™
Web Pro Handbook
Copyright
© 2002-2003 Palm, Inc. All rights reserved. Graffiti, HotSync, the Palm logo, Palm OS, and the Palm
Powered logo are registered trademarks of Palm, Inc. Palm, Tungsten, VersaMail, and Zire are trademarks
of Palm, Inc. Palm, Inc. uses the Bluetooth trademark under express license from the owner. All other
brands are trademarks or registered trademarks of their respective owners.
Disclaimer and Limitation of Liability
Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use
of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as
a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on
other media to protect against data loss.
IMPORTANT Please read the End User Software License Agreement with this product before using the
accompanying software program(s). Using any part of the software indicates that you accept the terms of the
End User Software License Agreement.
PN: 407-6169A-US
iii
About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1: Introducing Palm™ Web Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ease of use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What Web Pro looks like . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting help in Web Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Palm™ Web Pro Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handheld system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Uninstalling Web Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 3: Browsing the Web on Your Handheld . . . . . . . . . . . . . . . . . . . . . 9
Opening Web Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Disconnecting from and connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . 10
Visiting a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Viewing different parts of a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Following a link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Returning to a web page you just visited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Returning to your home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Downloading a file to your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Stopping the download process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Refreshing a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing information about a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Disconnecting from and connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 4: Copying and Pasting Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Copying text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Pasting text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Contents
Contents
iv
Chapter 5: Communicating with Other Users . . . . . . . . . . . . . . . . . . . . . . . 19
Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Beaming a URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
E-mailing a URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 6: Bookmarking Your Favorite Pages . . . . . . . . . . . . . . . . . . . . . . . 21
Adding a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Visiting a bookmarked page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Editing information about a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deleting a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 7: Offline Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Saving a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Viewing and editing a saved page on the handheld . . . . . . . . . . . . . . . . . . 25
Viewing files on an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Viewing a file from another application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 8: Finding Web Pages You Recently Visited . . . . . . . . . . . . . . . . . 29
Returning to a page you visited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Viewing a cached page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Clearing the History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 9: Customizing Palm™ Web Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Changing your start and home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Changing page characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Changing the default size of text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Changing display views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Changing link colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Changing how images are downloaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Enabling or disabling autofill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Enabling, disabling or deleting cookies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the size and content of the cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Controlling how Web Pro accesses the Internet . . . . . . . . . . . . . . . . . . . . . . . . . 36
Changing network preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Enabling or disabling JavaScript . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Changing the proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
1
About This Book
Palm™ Web Pro is your Palm™ handheld’s gateway to the web. The Palm™ Web
Pro Handbook can help you learn to use Web Pro to visit web pages. Later, you can
use this handbook as a reference for less common tasks, such as changing your
home page.
The Palm™ Web Pro Handbook is based on the following assumptions:
■ You know how to use the basic functions of your handheld, such as the basic
applications and HotSync
®
technology.
■ You know how to enter text and select onscreen items using the available
controls on your handheld, such as a built-in keyboard, an Input Area, an icon
area, or a navigator button.
■ You have all the elements you need to connect to the Internet. For example, you
may need a data-enabled phone, an Internet service provider, and so on.
■ You know how to configure your handheld to connect to the Internet.
■ You are using Web Pro 3.0 (or 3.0.x). For information about which Palm
handhelds support Web Pro 3.0 (or 3.0.x), see “Handheld system requirements”
in Chapter 2.
For information about any aspect of your handheld, please consult the
documentation that came with your handheld, or go to
www.palm.com/support. If
you are outside the United States, go to
www.palm.com/support/intl.
About This Book
2
3
CHAPTER 1
Introducing Palm
™
Web Pro
Palm™ Web Pro gives you access to the Internet on your Palm™ handheld.
Ease of use
Web Pro is easy to use because it works much like the web browsers you use on
your desktop computer. You can enter Uniform Resource Locators (URLs, also
called web addresses), create bookmarks to mark favorite pages, save pages for
offline viewing later, and even download files directly to your handheld. You can
also use Web Pro to view certain kinds of files, such as popular graphics file
formats, that are attached to e-mail messages or stored on your handheld or on an
expansion card.
More importantly, Web Pro is designed to be used on the small screen of your
handheld. It forces images to fit the handheld’s screen, it does not clutter your
screen with fancy icons, and it handles technical features (like caching and cookies)
with minimal input from you.
Efficiency
Web Pro keeps a History List of pages you have visited and lets you set an option
to view old content if it is available. When you view a page from the History
List with this option set, Web Pro displays that page from memory rather than
downloading it again and it informs you that you are viewing a stored version of
the page. You’re given the choice of viewing a stored version or connecting to the
Internet to refresh the page. You can also choose to manually confirm every
connection you make to the Internet.
Security
Web Pro uses advanced encryption technology from Certicom. Encryption makes
your data unreadable by anyone but the intended recipient.
This encryption technology is used to secure the transmission of sensitive
information, such as credit card numbers, e-mail messages, and passwords.
Data is protected both when sent from your handheld over the network and when
coming in from the Internet directly to your handheld. For more information about
Certicom’s encryption technology, visit the Certicom web site:
www.certicom.com.
Chapter 1 Introducing Palm™ Web Pro
4
When you view a page that contains encrypted data, a padlock icon appears in the
upper-left corner of the page and indicates that your data is secure.
It’s not unusual to experience an additional delay of several seconds when a
transaction is being encrypted.
What Web Pro looks like
The Web Pro screen has four parts:
■ The title bar displays the name of the current web page or shows the status of
actions, such as “Requesting...”, “Receiving...”, “Formatting...”, and so forth.
■ The action icons enable you to navigate in the browser, to refresh pages, and to
bookmark pages.
■ The URL Entry field enables you to quickly enter web page addresses.
■ The rest of the screen displays the content of the web page.
You can perform other actions by tapping items in menus. Like in other Palm OS
®
applications, when you select the title bar, it is replaced by the menu bar.
Secure icon
Ti
t
l
e
b
ar
Action icons
Web content
URL Entry field
Getting help in Web Pro
5
Getting help in Web Pro
Help is available in the following locations:
■ Tap the Menu icon and select Web Pro help in the Options menu for
information about Web Pro.
■ Most dialog boxes in Web Pro have help about the options in the dialog box. To
see that information, tap the Tips icon .
■ For help with drawing Graffiti
®
2 characters, tap the Menu icon , tap Edit,
and then tap Graffiti 2 Help.
NOTE
Graffiti 2 Help may not apply to your handheld; some handhelds do not
support Graffiti 2 writing.
Chapter 1 Introducing Palm™ Web Pro
6
7
CHAPTER 2
Palm
™
Web Pro Requirements
Some handhelds come with Web Pro 3.0 (or 3.0.x) already installed; you open it just
as you open any other application on your handheld. If you are upgrading from an
earlier version of Web Pro, review the following system requirements. Then, refer
to the documentation you received with your handheld for information about
installing additional applications.
Handheld
system requirements
To use Web Pro 3.0 (or 3.0.x), your handheld must have the following:
■ Palm OS
®
software version 5.0 or later
■ 16 megabytes (MB) of total RAM with 2.5 MB of free RAM available
■ A way to connect to the Internet. For example, one of the following:
– A radio built into your handheld
– A wireless connection made through peripheral hardware attached to
your handheld
– A connection using a cell phone and appropriate software
– A modem for your handheld
NOTE Web Pro 3.0 (or 3.0.x) is not supported on the following Palm™ handhelds:
Palm™ m100 series handhelds, Palm™ m500 series handhelds, Palm™ i700 series
handhelds, Zire™ handhelds, and Tungsten™ W handhelds.
To find the Palm OS version number:
1. Go to the Palm applications Home screen.
2. Open the menus.
3. Tap Info from the App menu.
4. Tap Version.
Chapter 2 Palm™ Web Pro Requirements
8
To find the amount of RAM:
1. Go to the Palm applications Home screen.
2. Open the menus.
3. Tap Info from the App menu.
4. Tap Size.
In the line beginning “Free Space” are two numbers. The second number is
the total amount of RAM available on your handheld. The first number is the
amount of free RAM available. If the first number can be rounded up to 2.5 MB
or more, your handheld has enough RAM to support Web Pro.
Uninstalling Web Pro
Web Pro is easy to uninstall from your handheld.
NOTE
Some handhelds have Web Pro already installed on the handheld. You cannot
uninstall Web Pro because it is an integral part of the handheld software.
To uninstall Web Pro:
1. Go to the Palm applications Home screen.
2. Open the menus.
3. Tap Delete from the App menu.
4. Tap Web Pro.
5. Tap Delete.
A confirmation dialog box appears.
6. Tap Yes.
7. If a dialog box appears, asking you to reset your handheld, tap Reset.
IMPORTANT
Uninstalling Web Pro also removes your bookmarks, saved pages, and
browsing history.
9
CHAPTER 3
Browsing the Web on Your Handheld
Like the web browser you use on your desktop computer, Palm™ Web Pro enables
you to browse the web in several ways:
■ Visit a web page by entering its URL.
■ Visit another web page by tapping a link.
■ Go back to the pages you have already visited by using the Back and
Forward icons.
■ View web pages stored offline on your handheld or on an expansion card.
Opening Web Pro
Web Pro works just like any other application on your handheld.
To open Web Pro:
1. Go to the Palm applications Home screen.
2. Select All in the Category pick list in the upper-right corner of the screen.
3. Tap the Web Pro icon .
Web Pro may take a moment to load the first page.
IMPORTANT If you are in another application, such as Palm™ VersaMail™, you can
tap on a URL and Web Pro automatically opens and connects to the Internet to display
the page. Depending on your preference, Web Pro also opens when you click on a
supported file type (.gif, .jpg, or .html) received as an attachment in VersaMail.
NOTE The rest of the instructions in this handbook assume that you’re already
running Web Pro and that you’ve successfully connected to the Internet.
Chapter 3 Browsing the Web on Your Handheld
10
Disconnecting from and connecting to the Internet
If you are using GPRS service, you are only charged for the data sent. If you are
using a GSM service, you are charged for the time you are connected. While you’re
working with stored information in Web Pro, such as saved pages, stored versions
of pages, and so forth, you can disconnect from the Internet in order to reduce
usage charges. You can connect to the Internet again when you need access again.
To disconnect from the Internet:
1. Tap the Menu icon .
2. Tap Disconnect in the Page menu.
To connect to the Internet:
1. Tap the Menu icon .
2. Select Connect in the Page menu.
The Service Connection Progress dialog opens.
3. If the connection is not established, do one of the following:
– Tap Cancel to stop the connection process.
– Tap Change Network to select a different service to connect to.
Visiting a web page
You can visit web pages by using the Open URL dialog box or the URL Entry field.
To visit a web page by using the Open URL dialog box:
1. Tap the Open URL icon .
2. Enter the URL of the web page you want to visit.
The field in the Open URL dialog box already contains the characters “www.”
If the web address you want to enter starts with another set of letters, just drag
over the “www.” and backspace to delete them.
Tap buttons to enter other characters commonly used in web addresses.
Tap the Previously Viewed pick list to select a URL from a list of web sites that
you recently visited. The URL is entered and, if necessary, you can modify the
URL.
(Optional) Tap buttons to
complete the web address
Viewing different parts of a web page
11
3. Tap Go.
During the short delay while the new page is being downloaded, the title bar
displays information about the download process.
To visit a web page by using the URL Entry field:
1. Tap the URL Entry field at the top of the screen.
2. Enter the URL in the field.
3. Tap Go, or press Enter if your handheld includes a navigator.
TIP
If autofill is enabled, you can enter just the first few letters of a URL that you’ve
entered before in the URL Entry field, and Web Pro completes the URL for you. For
more information on autofill, see “Enabling or disabling autofill” in Chapter 9.
Viewing different parts of a web page
If the web page is larger than your screen, you can tap and drag the stylus to move
the web page in any direction to view different parts of the web page.
NOTE
Due to the ability to tap and drag pages to view other parts of a page, you
must tap and hold, then drag to select text when copying from a page.
Indicates how much data has been
downloaded so far (in kilobytes)
T
e
ll
s you w
h
at
W
e
b
P
ro
i
s
d
o
i
ng
(receiving data, sending data)
Activity icon shows you that
Web Pro is busy
Select the URL field and enter
the URL
Chapter 3 Browsing the Web on Your Handheld
12
Following a link
Many web pages contain links, which are text or pictures that, when clicked, take
you to another web page or to another part of the same page. Like many other web
browsers, Web Pro highlights these links by underlining them.
To follow a link:
■ Tap the link.
NOTE
You can use Navigator to quickly access links. Press Select to highlight a link
on a page. Once a link is highlighted, use the Up and Down buttons to go to the
previous or next link on the page. Once a link is highlighted, press Select to follow
the highlighted link.
Returning to a web page you just visited
To go back to the last web page you visited:
■ Tap the Back icon .
To go back to an earlier page:
■ Tap the Back icon until you return to the page you want.
The list of visited pages (which is limited by your handheld’s memory) is called
the cache. See “Viewing a cached page” in Chapter 8 for more information on the
cache.
To go forward through the cached pages:
■ Tap the Forward icon .
Links
Returning to your home page
13
Returning to your home page
No matter where you navigate on the Internet, you can always return to your home
page quickly and easily.
To return to your home page:
■ Tap the Home Page icon in the Web Pro action bar .
If you want a different web page to be your home page, see “Changing your start
and home page” in Chapter 9.
Downloading a file to your handheld
Web Pro can download any type of file for which your handheld provides native
support, which means that your handheld contains an application that enables you
to open and view the file in its original format. (Some handheld applications allow
you to view files only after you perform a HotSync
®
operation, during which the
file is converted from its original format to different format. Web Pro does not
download files that are supported only in this way.) For example, if your handheld
contains an application that lets you open PDF documents without format
conversion required on the desktop computer, you will be able to download PDF
files with Web Pro.
Popular file types that Web Pro can download (when native support is present on
your handheld) include applications (.prc) and databases (.pdb) for Palm OS
software, as well as documents (.doc, .txt, and .pdf), images (.jpg and .gif), and
music files.
Downloading a file is much like visiting a web page.
NOTE
You can download a file to an SD card even if the file type does not have native
supported on your handheld.
To download a file by following a link from a web page:
1. Tap the link.
The Download dialog box appears, asking you to confirm the file you want to
download.
If you want to download to an expansion card, select the Download to card
check box.
2. If the file is the one you want, tap Save.
A message appears showing you the progress of the download. When the file
download is complete, a message appears.
3. Tap OK .
Chapter 3 Browsing the Web on Your Handheld
14
Stopping the download process
If you decide that the download process is taking too long, you can stop it.
To stop a web page from downloading:
■ Tap the Stop icon in the Web Pro action bar.
To stop a file from downloading:
■ Tap Cancel in the Download dialog box.
You can make changes to improve the download speed, such as not downloading
images that appear on web pages. See “Changing page characteristics” in
Chapter 9.
Refreshing a page
Some web pages, such as news sites, change frequently. If you visit a page and
spend several minutes reading an article, the web site may change during that
time. To make sure you have the latest content, refresh the page.
To refresh a page:
■ Tap the Refresh icon .
You can also view old content instead of accessing the Internet. See Chapter 7.
Viewing information about a web page
Because of the limited space on the handheld screen, sometimes the current web
address (URL) is not fully viewable. To find the full URL, name, and size of the
current web page, open the Web Page Info dialog box.
To view information about the current web page:
1. Open the menus.
2. Tap Page Info from the Page menu.
3. Tap OK .
Using passwords
15
Using passwords
Some web sites require that you use a password to gain access to information.
Passwords in Web Pro work in a slightly different way from those in typical
desktop browsers.
To enter a password:
1. Open the web page where you must enter the password. The password field
contains the word “Unassigned.”
2. Enter your sign-in name in the appropriate field.
3. Enter your password in the appropriate field and tap OK.
The password field now contains asterisks indicating the password has been
entered.
4. Tap the sign-in button (Enter, Go, and so forth) on the web page to gain access
to the password-protected information.
Disconnecting from and connecting to the Internet
While you’re working with stored information in Web Pro, such as saved pages,
stored versions of pages, and so forth, you can disconnect from the Internet to reduce
usage charges. You can connect to the Internet again when you need access again.
To disconnect from the Internet:
1. Open the menus.
2. Tap Disconnect from the Page menu.
To connect to the Internet:
■ Do one of the following:
– Open the menus, and then tap Connect from the Page menu.
– If Web Pro is open: Enter a URL, and then tap Go.
Web Pro automatically initiates an Internet connection.
Chapter 3 Browsing the Web on Your Handheld
16
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