Compaq D210 User manual

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HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company

in the U.S. and other countries.

Compaq, the Compaq logo, and iPAQ are trademarks of Hewlett-Packard Development

Company, L.P. in the U.S. and other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the

U.S. and other countries.

Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other

countries.

Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems

Incorporated.

All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions

contained herein or for incidental or consequential damages in connection with the furnishing,

performance, or use of this material. The information in this document is provided “as is” without

warranty of any kind, including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The warranties for HP

products are set forth in the express limited warranty statements accompanying such products.

Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this

document may be photocopied, reproduced, or translated to another language without the prior

written consent of Hewlett-Packard Company.

User’s Guide

Compaq D210 Business Desktop

First Edition (January 2003)

Document Part Number: 318076-AA1

WARNING: Text set off in this manner indicates that failure to follow directions could

result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result

in damage to equipment or loss of information.

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iii

Notices

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use

a damp cloth for cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to

the product.

5 Slots and openings in the housing and the back or bottom are provided for ventilation; to ensure reliable

operation of the product and to protect it from overheating, these openings must not be blocked or covered.

The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.

This product should never be placed near or over a radiator or heat register, or in a built-in installation unless

proper ventilation is provided.

6 This product should be operated from the type of power indicated on the marking label. If you are not sure of

the type of power available, consult your dealer or local power company.

7 Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the

cord.

8 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage

points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the

product.

9 Do not attempt to service this product yourself, unless you are a qualified service personnel.

10 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following

conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled into the product

c If the product has been exposed to rain or water

d If the product does not operate normally when the operating instructions are followed. Adjust only those

controls that are covered by the operating instructions since improper adjustment of other controls may

result in damage and will often require extensive work by a qualified service personnel to restore the

product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, it is indicating a need for service.

11 Replace the battery with the same type as the product's battery we recommend. Use of another type of battery

may present a risk of fire or explosion. Refer battery replacement to a qualified service personnel.

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iv

12 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose them in fire. Keep

them away from children and dispose used batteries properly.

13 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be

a detachable type: UL listed/CSA certified, type SVT, rated 10A 250V minimum, VDE approved or its

equivalent. Maximum length is 15 feet (4.6 meters).

14 Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any

cables away from personal traffic.

15 When unplugging the power cord, do not pull on the cord itself but pull on the plug.

16 The total current rating of the equipment plugged in should not exceed the current rating of any extension cord

being used. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed

the fuse rating.

Laser compliance statement

The CD or DVD drive in this computer is a laser product. The CD or DVD drive’s classification label (shown

below) is located on the drive.

CLASS 1 LASER PRODUCT

Lithium battery statement

CAUTION: Invisible laser radiation when open, avoid exposure to beam.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Discard used batteries according to the

manufacturer’s instructions.

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Notices iii

Important safety instructions iii

Laser compliance statement iv

Lithium battery statement iv

1 First things first 1

Taking care of your computer 3

Important tips 3

Cleaning and servicing 3

Asking for technical assistance 4

2 System tour 5

Features 7

Performance 7

Multimedia 7

Connectivity 7

Front panel 8

Rear panel 9

Mainboard layout 10

Keyboard 12

Function keys 13

Lock keys 13

Cursor keys 13

Windows keys 13

Mouse 15

Disk drives 16

Diskette drive (optional) 16

CD-ROM/DVD-ROM/CD-RW drive (optional) 16

Hard disk 17

3 Setting up your computer 19

Arranging a comfortable work area 21

Adjusting your chair 21

Positioning your PC 21

Positioning your monitor 21

Positioning your keyboard 21

Positioning your mouse 22

Connecting peripherals 23

Connecting your mouse 23

Connecting your keyboard 24

Connecting a monitor 25

Connecting the power cable 26

Turning on your computer 27

Turning off your computer 28

Connecting options 29

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Connecting your printer 29

Connecting to the network 30

Connecting multimedia devices 31

Connecting USB devices 32

4 Upgrading your computer 33

Installation precautions 35

ESD precautions 35

Preinstallation instructions 35

Post-installation instructions 36

Opening your computer 37

To remove the cover 37

To replace the cover 38

Upgrading your computer 40

Upgrading the CPU 40

Installing additional memory 41

Upgrading drives 43

Installing an expansion card 47

5 Troubleshooting 49

Basic problems 51

Audio problems 53

CD-ROM drive/CD problems 55

Diskette drive problems 56

Hardware installation problems 58

Internet problems 59

Keyboard problems 60

Memory problems 61

Modem/Fax problems 62

Network problems 66

Pointing device problems 67

Printer problems 68

Screen and display problems 69

USB problems 70

Specifications 71

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1 First things first

This chapter provides important tips on how to take care of

your computer.

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1 First things first2

Taking care of your computer

Please read the important instructions listed in this section. Following these instructions will help you maximize

the durability of your computer.

Important tips

• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Do not subject the computer to magnetic fields.

• Do not expose the computer to rain or moisture.

• Do not spill liquid on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust and dirt.

• Never place the system on uneven surfaces.

Cleaning and servicing

To clean your computer and keyboard

1 Turn off the computer and unplug the power cord.

2 Use a soft cloth moistened with water and gently wipe the exterior of the computer and the keyboard. Do not

use liquid or aerosol cleaners.

To clean your pointing device

To clean a regular mouse (with rubber ball)

1 Open the circular cover underneath the mouse.

2 Take out the rubber ball and wipe it with a soft, damp cloth.

3 Carefully clean the rollers inside the mouse body that the ball rolls on.

4 Put the ball back and close the cover.

To clean an optical mouse

For users of an optical mouse, refer to the documentation that came with your mouse for maintenance instructions.

When to contact a service personnel

• If you drop and damage the computer

• If liquid has been spilled into the computer

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• If the computer is not operating normally

• If a computer problem persists even after you have checked and done the troubleshooting tips discussed in the

“Troubleshooting” section that begins on page 49

• If your problem is not listed in the“Troubleshooting” section that begins on page 49

• If you want to replace or upgrade any of your computer’s internal components

Asking for technical assistance

For technical assistance, contact your HP authorized service provider. For information on how and where to

contact the service centers in your area, you may access the Web site

http://e-support.hp.com.cn/Support/product-item.asp

and select the following:

1 From the browser window, click Business PC under the Desktop and Workstation category.

2 Under the Compaq Series list, select D210.

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2 System tour

This chapter discusses the features and components

of your computer.

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2 System tour6

Front panel

Your computer’s front panel consists of the following:

Label Component

1 Optical drive (optional)

2 Optical drive (optional)

3 HDD LED

4 Power LED

5 Power button

6 Diskette drive LED

7 3.5-inch diskette drive (optional)

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Rear panel

Your computer’s rear panel consists of the following:

For information on how to connect the peripherals, see “Connecting peripherals” on page 23 and “Connecting

options” on page 29.

Label Color Component Label Color Component

1 Power supply 8 Light blue Audio-in/Line-in

jack

2 Voltage selector

switch

9 Lime Audio-out/Line-out/

Headphone-out

jack

3 Power cord socket 10 Pink Microphone-in jack

(rear)

4 Purple PS/2 keyboard

port

11 Blue VGA port

5 Burgundy Parallel/Printer

port

12 Teal or

Turquoise

Serial port

6 Network port 13 USB ports

7 Expansion slot 14 Green PS/2 mouse port

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2 System tour8

Mainboard layout

The layout below shows all the connectors and jumpers of the mainboard. Refer to the table on page 11 for a brief

description of each connectors and jumpers.

The mainboard becomes accessible once you open your computer. It should look like the figure shown below:

For information on how to open your computer, see “Opening your computer” on page 37.

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Label Component

BT1 Battery

BZ1 Buzzer

CN2 PS/2 mouse (upper) and keyboard (lower) ports

CN3 USB 1.1/2.0 ports

CN4 COM 2 connector

CN7 Power connector

CN8 Parallel (upper), serial (left) and monitor (right) ports

CN9 FDD connector

CN10 Network (upper) and USB 1.1/2.0 (lower) ports

CN11 Power connector (12V power and GND)

CN12 IDE 2 connector

CN13 IDE 1 connector

CN14 Line-in (top), line-out (middle), and rear microphone-in (bottom) ports

CN17 CD audio-in connector

CN18 Front USB 2.0 connector

CN20 HDD LED connector

CN21 Power button

CN22 Intrusion connector

CN24 Power/Suspend LED connector

DIMM 1/ DIMM 2 DIMM sockets 1-2

FN1 3-pin CPU fan connector

FN2 3-pin system fan connector

JP2 1-2 Normal

2-3 Clear CMOS

SL1 to SL3 PCI slots 1 to 3

U3 SMSC super I/O chipset

U8 CPU socket

U14 Intel 845GL chipset

U21 Intel ICH4 chipset

U24 BIOS chipset

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2 System tour10

Keyboard

The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys.

For information on how to connect your keyboard, see “Connecting peripherals” on page 23.

No. Description

1 Function keys

2 Scroll lock keys

3 Num lock key

4 Cursor keys

5 Application key

6 Windows logo key

7 Caps lock key

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Function keys

The function keys, F1 - F12, let you perform specific functions, depending on the application that uses them.

Lock keys

The keyboard has three lock keys which you can toggle on and off to switch between two functions.

Cursor keys

The cursor keys, also called the arrow keys, let you move the cursor around the screen. They serve the same

function as the arrow keys on the numeric keypad when the Num Lock is toggled off.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Lock key Description

Caps Lock When activated, all alphabetic characters typed appear in uppercase (same function as

pressing Shift + <letter>).

Num Lock When activated, the keypad is set to numeric mode; i.e., the keys function as a calculator

(complete with arithmetic operators such as +, -, * and /).

Scroll Lock When activated, the screen moves one line up or down when you press the up arrow or

down arrow respectively. Take note that Scroll Lock may not work with some applications.

Key Description

Application key Opens the applications context menu (same function as clicking the right button of the

mouse).

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2 System tour12

Windows logo key Use the Windows Logo Key in combination with other keys to perform certain functions

available in the Windows operating system.

• Windows logo key: Displays or hides the Start menu.

• Windows logo key + d: Displays the Desktop

• Windows logo key + m: Minimizes All Open Applications

• Shift + Windows logo key + m: Undoes Minimize All

• Windows logo key + e: Launches My Computer

• Windows logo key + f: Launches Find Document

• Windows logo key + Ctrl + f: Launches Find Computer

• Windows logo key + F1: Launches Windows Help

• Windows logo key + l: Locks your computer if you are connected to a network

domain or allows you to switch users if you are not

connected to a network domain

• Windows logo key + r: Launches the Run dialog box

• Windows logo key + u: Launches the Utility Manager

• Windows logo key + Tab: Activates the next Taskbar button

Key Description

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Mouse

Your mouse has one scroll wheel and two buttons: a left button and a right button. Quickly pressing and releasing

the buttons is called clicking. Sometimes, you will need to do a double-click (clicking the same button twice

quickly) or a right-click (clicking the right button quickly).

The scroll wheel in between the two buttons is added to provide easier scrolling capability. By simply moving the

wheel with your index finger, you can quickly move through multiple pages, lines, or windows. The wheel may

also function as a third button allowing you to quickly click or double-click an icon or a selected item.

For information on how to connect your mouse, please see “Connecting peripherals” on page 23.

For information on how to clean your mouse, see “To clean your pointing device” on page 3.

Note: If you are left-handed, refer to your Windows manual for instructions on how to set up your

mouse for left-handed use.

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2 System tour14

Disk drives

Your computer comes with the following disk drives:

Diskette drive (optional)

Your computer’s 3.5-inch diskette drive accepts 720-KB and 1.44-MB capacity diskettes.

The diskettes are compact, lightweight, and easy to carry around. Here are some tips on how to take care of your

diskettes:

• Always make backup copies of the diskettes that contain important data or program files.

• Keep diskettes away from magnetic fields and sources of heat.

• To prevent data loss or damaging your files, never remove a diskette from the drive when the diskette drive

activity light is still on.

• Write-protect your diskettes to prevent accidental erasure. To do this, slide the write-protect tab to the write-

protect position.

• When you put a label on a 3.5-inch diskette, make sure that the label is properly attached (flat on the surface)

and within the labeling area (area with a slight surface depression) on the diskette. An improperly attached

label may cause a diskette to get stuck in a drive when you are inserting or removing it.

CD-ROM/DVD-ROM/CD-RW drive (optional)

Your computer may come with a CD-ROM, DVD-ROM or a CD-RW drive. This drive is located on the front

panel of your computer. The CD-ROM drive allows you to play different types of compact discs (CDs). The DVD-

ROM drive allows you to play not only old CD-ROMs, CD-I discs, and video CDs, but new digital video discs

(DVDs) as well. DVD or DVD-ROM is a type of disc media that holds a minimum of 4.7-GB (gigabytes), enough

for a full-length movie. It may eventually replace CD-ROMs, as well as VHS video cassettes and laser discs. The

CD-RW drive allows you to record or burn CD-RW (recordable and rewritable) discs.

CDs and DVDs, like diskettes, are also compact, lightweight, and easy to carry around. However, they are more

delicate than diskettes and must be handled with extra care.

1-Write-protected

2-Not Write-protected

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To insert a CD or DVD into your computer’s CD-ROM or DVD drive:

1 Gently push the Eject button located on the front panel to open the drive tray.

2 When the disc tray slides open, place the CD or DVD gently on the tray. Make sure that the label or title side

of the disc is facing upward. When holding a disc, hold it by the edges to avoid leaving smudges or

fingerprints.

3 Push the eject button to close the tray.

To take care of your CD or DVD discs

• Keep your disc in its case when not in use to avoid scratches or other damage. Any kind of dirt or damage can

affect the data on the disc, impair the disc lens reader on the CD or DVD drive, or stop the computer from

successfully reading the disc.

• When handling discs, always hold them by the edges to avoid smudges or fingerprints.

• When cleaning discs, use a clean, dust-free cloth and wipe in a straight line from the center to the edge. Do not

wipe in a circular motion.

• Clean your CD or DVD drive periodically. You may refer to the Cleaning kit for instructions. Cleaning kits

can be purchased in any computer or electronics shop.

Hard disk

Your computer is preinstalled with a high-capacity Enhanced-IDE (E-IDE) hard disk.

For instructions on how to upgrade or replace your hard disk, see “Replacing the hard disk” on page 43.

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