Shark HV294Q Series Rocket Hand Vacuum User manual

Brand: Shark

Model: HV294Q Series Rocket Hand Vacuum

Category: Vacuum cleaners

Type: User manual

HV294Q

Series

sharkclean.com

1-800-798-7398

INSTRUCTIONS

Hand Vac

1 2sharkclean.com sharkclean.com

CONTENTS

THANK YOU

for purchasing the Shark® Rocket® Hand Vac

Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � 3

Getting To Know Your Shark® Rocket® Hand Vac � � � � � � � � � � � � 5

Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6

Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7

Maintaining Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9

Checking for Blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11

Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12

registeryourshark.com

Scan QR code using mobile device

RECORD THIS INFORMATION

Model Number: ��

Date Code: ��

Date of Purchase: ��

(Keep receipt)

Store of Purchase: ��

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz

Watts: 400W

Amps: 3.4A

PLEASE READ CAREFULLY AND KEEP

FOR FUTURE REFERENCE�

This Owner’s Guide is designed to

help you get a complete understanding

of your new Shark Rocket Hand Vac.

TIP: You can ﬁnd

the model and serial

numbers on the

QR code label

which is located

on the bottom of

the dust cup.

TIP: You can locate

the date code on

one of the prongs of

the power cordplug.

3sharkclean.com 4sharkclean.com

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized

plug (one blade is wider than the other)� As a safety feature, this plug will

ﬁt into a polarized outlet only one way� If the plug does not ﬁt fully into the

outlet, reverse the plug� If it still does not ﬁt, contact a qualiﬁed electrician�

DO NOT force into outlet or try to modify to ﬁt�

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

1. This device contains electrical

connections, electrical wiring,

and moving parts that potentially

present risk to the user.

2. Use only identical replacement

parts.

3. Carefully observe and follow the

instructions provided below to

avoid improper use of the appliance.

DO NOT use the vacuum for any

purpose other than those described

in this manual.

4. Before use, carefully inspect all

parts for any damage. DO NOT

use if any parts are damaged.

5. The use of an extension cord is

NOT recommended.

6. This vacuum cleaner contains

no serviceable parts.

USE WARNINGS

7. DO NOT allow the appliance to be

used by children. Close supervision

is necessary when used near

children. This is not a toy.

8. Always turn off the vacuum cleaner

before connecting or disconnecting

any motorized nozzles or other

accessories.

9. DO NOT handle plug or vacuum

cleaner with wet hands.

10. DO NOT use without filters in place.

11. Only use Shark® branded filters

and accessories. Failure to do so

will also void the warranty.

12. DO NOT damage the power cord:

a) DO NOT pull or carry vacuum

cleaner by the cord or use the

cord as a handle.

b) DO NOT unplug by pulling

on cord. Grasp the plug, not

the cord.

c) DO NOT run the vacuum cleaner

over the power cord, close a

door on the cord, pull the cord

around sharp corners, or leave

the cord near heated surfaces.

13. DO NOT put any objects into nozzle

or accessory openings. DO NOT use

with any opening blocked; keep free

of dust, lint, hair, and anything that

may reduce airflow.

14. DO NOT use if nozzle or accessory

airflow is restricted. If the air

paths or the motorized floor

nozzle become blocked, turn the

vacuum cleaner off and unplug

from electrical outlet. Remove all

obstructions before you plug in

and turn on the unit again.

15. Keep nozzle and all vacuum

openings away from hair, face,

fingers, uncovered feet, or

loose clothing.

16. DO NOT use if vacuum cleaner is

not working as it should, or has been

dropped, damaged, left outdoors, or

dropped into water.

17. Use extra care when cleaning

on stairs.

18. DO NOT leave the vacuum cleaner

unattended while plugged in.

19. When powered on, keep the

vacuum cleaner moving over the

carpet surface at all times to avoid

damaging the carpet fibers.

20. DO NOT place vacuum cleaner

on unstable surfaces such as chairs

or tables.

21. DO NOT use to pick up:

a) Liquids

b) Large objects

c) Hard or sharp objects

(glass, nails, screws, or coins)

d) Large quantities of dust (drywall

dust, fireplace ash, or embers).

DO NOT use as an attachment to

power tools for dust collection.

e) Smoking or burning objects

(hot coals, cigarette butts,

or matches)

f) Flammable or combustible

materials (lighter fluid, gasoline,

or kerosene)

g) Toxic materials (chlorine bleach,

ammonia, or drain cleaner)

22. DO NOT use in the following areas:

a) Poorly lit areas

b) Wet or damp surfaces

c) Outdoor areas

d) Spaces that are enclosed

and may contain explosive or

toxic fumes or vapors (lighter

fluid, gasoline, kerosene, paint,

paint thinners, mothproofing

substances, or flammable dust)

23. Turn off all controls before plugging

in or unplugging the vacuum.

24. Unplug from electrical outlet

when not in use and before

any maintenance or cleaning.

25. Hand wash with water only.

Washing with cleaning chemicals

could damage the unit.

26. Allow all filters to air-dry completely

before replacing in the vacuum to

prevent liquid from being drawn

into electric parts.

27. Make sure the dust cup and all

filters are in place after routine

maintenance.

6sharkclean.com5sharkclean.com

GETTING TO KNOW YOUR SHARK®

ROCKET® HAND VAC

WELCOME!

Congratulations on your purchase. Use this instruction manual to

learn about your new hand vac’s great features. From assembly to

use to maintenance, you will ﬁnd it all in here.

MAIN UNIT

A Power Switch

B Handheld Vacuum

C Dust Cup Release

ASSEMBLING YOUR VACUUM

Attach ﬂexible hose to handheld vacuum.

Attach desired cleaning accessory.

OPTION 1

Attach desired cleaning accessory to

handheld vacuum.

OPTION 2

7 8sharkclean.com sharkclean.com

ACCESSORIES

A 12" Crevice Tool

Clean in tight spaces or reach

baseboards and ceilings with this

slim crevice tool.

B Wide Upholstery Tool

Perfect for grabbing pet hair

and lint from furniture and other

upholstered surfaces.

C Dusting Brush

Dust a multitude of surfaces such as

shelves, baseboards, window/door

frames, and much more. Turn the

brush head to adjust the angle to the

surface you’re cleaning.

D Precision Duster

Flexible tube with micro-duster

crevice tool on the end for cleaning

around delicate objects and in

dicult-to-reach spots like car

interiors and computer keyboards.

E Flexible Hose

Stretch and ﬂex this extension hose

to clean around objects and get into

hard-to-reach spaces. Attach the

crevice tool or another accessory

depending on what you are cleaning.

F Accessory Bag

This convenient accessory storage

bag is 32 x 46 cm in size.

There are a variety of accessories that

are compatible with this vacuumseries.

A B

C D

9 10sharkclean.com sharkclean.com

IMPORTANT: Clean the dust screen

inside the dust cup as required.

NOTE: Empty dust cup when debris

reaches the MAX ﬁll line.

MAINTAINING YOUR VACUUM

EMPTYING THE DUST CUP

1 Position the handheld vacuum so the

dust cup is over a trash bin and press

the EMPTY button on the front. The

bottom lid will open, allowing the

debris to fall out.

2 Once dust cup is empty, close the

bottom lid.

RECOMMENDED FILTER CLEANING

SCHEDULE:

Pre-Motor Filter Kit

(Foam & Felt)

XFFV300

Clean once a month.

Post-Motor Filter

XFFV300

Clean once a year.

CLEANING THE FILTERS

1 Pre-Motor (foam and felt):

Lift the latch on the top of the

handheld vacuum to open the ﬁlter

cover. Take out ﬁlters and tap loose

dirt o them. If more cleaning is

needed, rinse ﬁlters with water only

and let them air-dry completely.

To reinstall them, insert the felt

ﬁlter ﬁrst, place the foam ﬁlter on

top of it, and close the ﬁlter cover.

Foam

Felt

2 Post-Motor:

Lift o the post-motor ﬁlter cover

below the handle. Remove the ﬁlter,

rinse it with water only, and let it

air-dry completely. Replace the

ﬁlter, then close the cover, pressing

it until it clicks into place.

Clean Filter

CHECKING FOR BLOCKAGES:

Check all dust cup intake openings.

11 1-800-798-7398 12sharkclean.com

TROUBLESHOOTING

GUIDE FIVE (5) YEAR

LIMITED WARRANTY

Vacuum is not picking up debris� No suction or light suction�

(Refer to Maintenance section for more information�)

• Check ﬁlters to see if they need cleaning. Follow instructions for rinsing and

completely air-drying the ﬁlters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

Vacuum turns o on its own�

This vacuum is equipped with a motor-protective thermostat so it will shut o if it

overheats. Should this occur, perform the following steps to restart the motor-protective

thermostat:

1. Turn vacuum o and unplug it.

2. Empty dust cup and clean ﬁlters (see Maintenance section).

3. Check for blockages in hose, accessories, and inlet openings.

4. Allow unit to cool for a minimum of 45 minutes.

5. Plug in vacuum and turn it on.

Note: If vacuum still does not start, contact Customer Service at 1-800-798-7398.

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja

Operating LLC. Warranty coverage applies to the original owner and to the original product only

and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a

period of 5 years from the date of purchase when it is used under normal household conditions and

maintained according to the requirements outlined in this instruction manual, subject to the following

conditions and exclusions.

What is covered in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole

discretion, will be repaired or replaced for up to 5 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months

following the receipt date of the replacement unit or the remainder of the existing warranty,

whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the unit with

one of equal or greater value.

What is not covered in my warranty?

Our

Customer Service

/Product Specialists are available to provide all the warranty service options

available to you, including the possibility of upgrading to our VIP Warranty Service Options for select

product categories.

1. Normal wear and tear of wearable parts such as foam ﬁlters, HEPA ﬁlters, pads etc., which require regular

maintenance and/or replacement to ensure the proper functioning of your unit are not covered by this

warranty.

2. Any unit that has been tampered with or used for commercial purposes.

3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or

replacement. A fee of $19.95 for return shipping costs will be charged at the time of return

shipment of the repaired or replacement unit.

Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.

5. Consequential and incidental damages.

6. Defects caused by or resulting from damages from shipping or from repairs, service or alteration

to the product or any of its parts which have been performed by a repair person not authorized

by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your unit/How to get service

If your appliance fails to operate properly while in use under normal household conditions within

the warranty period, visit sharkclean.com for product care/maintenance self-help. Our Customer

Service and product specialists are also available at 1-800-798-7398 to assist with product

support and warranty service options.

How to initiate a warranty claim

You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you

must call 1-800-798-7398 to initiate a warranty claim. Return and Packing Instruction information

will be provided at that time.

For Customer Service hours, visit sharkclean.com.

Replacement parts are available for purchase at sharkclean.com. For more information on which

parts are classiﬁed as wearable or non-wearable, please visit sharkwarranty.com.

This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state

to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so

the above may not apply to you.

13 14sharkclean.com sharkclean.com

NOTES

@sharkcleaning

SharkNinja Operating LLC

US: Needham, MA 02494

CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398

sharkclean�com

Illustrations may dier from actual product. We are constantly striving to improve

our products; therefore the speciﬁcations contained herein are subject to change

withoutnotice.

SHARK and ROCKET are registered trademarks of SharkNinja Operating LLC.

For SharkNinja U.S. Patent information, visit sharkninja.com/USPatents

HV290Series�IB�EN�REV�Mv8

PRINTED IN CHINA

Shark HV294Q Series Rocket Hand Vacuum User manual

Brand: Shark

Model: HV294Q Series Rocket Hand Vacuum

Category: Vacuum cleaners

Type: User manual

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Shark HV294Q Series Rocket Hand Vacuum User manual

Shark HV294Q Series Rocket Hand Vacuum User manual

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