Dimplex DF2426GB, DF2426, DF2426SS, DF2550 User manual

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7209530100R03
Owners Manual
Model Number:
DF2426GB
DF2426SS
DF2550
Valued Customer,
Thank you and congratulations for purchasing a
Dimplexelectricreplace.Overtheyears,valuable
memories will occur around the warmth and comfort of
yourhearth.Thankyouforallowingourproducttobe
thebackdropforthosespecialmoments.
SerialNumber
ModelNumber
PartNumber
Qualitycheckedby:
QUICK REFERENCE GUIDE
1. Beforeusingthereplaceverify:
• Arethecircuitbreakersfortheuniton?
• Arethelightbulbsloose?(tocheck,
follow the instructions for replacing the
lightbulbsunderthemaintenancesection
of this manual)
2. Theheatermayemitaslight,harmlessodor
whenrstused.Thisodorisanormal
conditioncausedbytheinitialheatingof
internalheaterparts.
3. Theinformationregardingthemodelofyour
unitcanbefoundontheratingplatelocated
onthesideoftheunit.SeePage3foran
illustrationonhowtolocatetheratingplate.
4. Ifyouhaveanyquestionsorconcerns
regardingtheoperationofyourreplace,
contactDimplexcustomerserviceat
1-888-DIMPLEX(1-888-346-7539)
CONTENTS
PAGE 1 ImportantInstructions
PAGE 3 ModelandSerialNumber
Information
PAGE 4 Site Selection and Preparation
PAGE 4 FireplaceInstallation
PAGE 8 Operation
PAGE 10 Maintenance
PAGE 12 Warranty
CAUTION
RISKOFELECTRICSHOCK
DONOTOPEN
NOUSER-SERVICEABLEPARTSINSIDE
IMPORTANT INSTRUCTIONS
Retain This Users Guide For Future Reference
Whenusingelectricalappliances,basicprecautionsshouldalwaysbefollowed
toreducetheriskofre,electricshock,andinjurytopersons,includingthe
following:
1. Readallinstructionsbeforeusingtheelectricreplace.
2. Theheaterishotwheninuse.Toavoidburns,donotletbareskintouch
hotsurfaces.Thetrimaroundtheheateroutletbecomeshotduring
heateroperation.Keepcombustiblematerials,suchasfurniture,pillows,
bedding,papers,clothes,andcurtainsatleast3feet(0.9m)fromthefront
oftheunit.
3. Extremecautionisnecessarywhenanyheaterisusedbyornearchildren
orinvalidsandwhenevertheunitisleftoperatingandunattended.
4. Alwaysunplugtheelectricreplacewhennotinuse.
5. Donotoperateanyunitwithadamagedcordorplug,oriftheheaterhas
malfunctioned,oriftheelectricreplacehasbeendroppedordamagedin
anymanner.Returnheatertoauthorizedservicefacilityforexamination,
electricalormechanicaladjustment,orrepair.
6. Donotuseoutdoors.
7. Theelectricreplaceisnotintendedforuseinbathrooms,laundryareas
andsimilarindoorlocations.Neverlocateheaterwhereitmayfallintoa
bathtuborotherwatercontainer.
8. Donotrunthecordundercarpeting.Donotcovercordwiththrowrugs,
runners,orthelike.Arrangecordawayfromtrafcareaandwhereitwill
notbetrippedover.
9. Todisconnecttheunit,turnthecontrolsoff,thenremovetheplugfromthe
outlet.
10. Donotinsertorallowforeignobjectstoenteranyventilationorexhaust
openingasthismaycauseanelectricshockorre,ordamagetothe
heater.
11. Topreventapossiblere,donotblockairintakeorexhaustinany
manner.Donotuseonsoftsurfaces,likeabed,whereopeningsmay
becomeblocked.
12. Allelectricalheatershavehotandarcingorsparkingpartsinside.Donot
useinareaswheregasoline,paint,orammableliquidsareusedor
1
storedorwheretheunitwillbeexposedtoammablevapors.
13. Donotmodifytheelectricreplace.Useitonlyasdescribedinthis
manual.Anyotherusenotrecommendedbythemanufacturermaycause
re,electricshockorinjurytopersons.
14. Avoidtheuseofanextensioncord.Extensioncordsmayoverheatand
causeariskofre.Ifyoumustuseanextensioncord,thecordmustbe
No.16AWGminimumsizeandratednolessthan1875Watts.
15. Donotburnwoodorothermaterialsintheelectricreplace.
16. Donotstrikethereplaceglass.
17. Alwaysuseacertiedelectricianshouldnewcircuitsoroutletsbe
required.
18. Alwaysuseproperlygrounded,fusedandpolarizedoutlets.
19. Disconnectallpowersupplybeforeperforminganycleaning,maintenance
orrelocationoftheunit.
20. Whentransportingorstoringtheunitandcord,keepinadryplace,free
fromexcessivevibrationandstoresoastoavoiddamage.
SAVE THESE INSTRUCTIONS
NOTE: Proceduresandtechniquesthatareconsideredimportantenough
toemphasize.
CAUTION: Proceduresandtechniqueswhich,ifnotcarefullyfollowed,will
resultindamagetotheequipment.
WARNING: Proceduresandtechniqueswhich,ifnotcarefullyfollowed,will
exposetheusertotheriskofre,seriousinjury,illnessordeath.
NOTE: Thisequipmenthasbeentestedandfoundtocomplywiththelimits
forClassBdigitaldevice,pursuanttopart15oftheFCCRules.These
limitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses
andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin
accordance with the instructions, may cause harmful interference to radio
ortelevisionreception,whichcanbedeterminedbyturningtheequipment
offandon,theuserisencouragedtotrytocorrecttheinterferencebyone
ormoreofthefollowingmeasures:
· Reorientorrelocatethereceivingantenna.
· Increasetheseparationbetweentheequipmentandthereceiver.
· Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected.
2
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· Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynot
causeinterferenceand(2)thisdevicemustacceptanyinterference,
includinginterferencethatmaycauseundesiredoperationofthedevice.
Model And Serial Number Information
Ifyouhaveanyquestionsaboutourproductspleasehavetheproduct
modelandserialnumbersavailableuponcallingDimplexcustomer
service.Tolocatethemodelandserialnumberseebelow.(Figure1)
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Figure 1
ModelNumber
ModelNumber
PartNumber
SerialNumber
NOTE 1: A15Amp,120Voltcircuitisrequired.Adedicatedcircuit
ispreferredbutnotessentialinallcases.Adedicatedcircuitwillbe
requiredif,afterinstallation,thecircuitbreakertripsorfuseblows
onaregularbasiswhentheheaterisoperating.Additional
appliances on the same circuit may exceed the current rating of the
!
circuitbreaker.
WARNING: Ensurethepowercordisnotinstalledsothatitis
pinched or against a sharp edge and ensure that the power cord is
storedorsecuredtoavoidtrippingorsnaggingtoreducetheriskof
re,electricshockorinjurytopersons.
Construction and electrical outlet wiring must comply with local
buildingcodesandotherapplicableregulationstoreducetheriskof
re,electricshockandinjurytopersons.
Donotattempttowireyourownnewoutletsorcircuits.Toreduce
theriskofre,electricshockorinjurytopersons,alwaysusea
licensedelectrician.
Site Selection And Preparation
Thissectionprovidesinstructionsforselectingalocationandpreparing
thesitetoinstallthereplaceintoyourDimplexmantelsurround.
1. Selectasuitablelocationthatisnotsusceptibletomoistureandis
awayfromdrapes,furnitureandhightrafc.
2. Foreaseofelectricalhookupyoumaywishtolocatethereplace
nearanexistingoutlet.(RefertoNOTE1)
3. Storethereplaceinasafedryanddustfreelocation.
NOTE: Thedimensionsofthereplaceare26inches(660.5mm)
wideX187/8inches(479.5mm)highX91/4inches(235mm)
deep.Thereplacedoesnotrequireanyadditionalventing.
Fireplace Installation
1. Installthereplaceassemblyintothemantel.(Refertomantel
assemblyinstructions)
NOTE 1: A15Amp,120Voltcircuitisrequired.Adedicatedcircuit
ispreferredbutnotessentialinallcases.Adedicatedcircuitwillbe
requiredif,afterinstallation,thecircuitbreakertripsorfuseblows
onaregularbasiswhentheheaterisoperating.
Additionalappliancesonthesamecircuitmayexceedthecurrent
ratingofthecircuitbreaker.
4
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IMPORTANT: IfnotusingaDimplexmantel,thereplacemustbe
installed in an enclosure with the following MINIMUM internal/
openingdimensions.(Figure2)
New Wall Construction
1. Selectasuitablelocationthatisnotsusceptibletomoistureandis
awayfromdrapes,furnitureandhightrafc.
2. Placethereplaceinthedesiredlocationtoseehowitwilllookin
theroom.
3. Markthedesiredlocationontheoorandstorethereplaceina
safe,dryanddustfreelocation.
4. Usestudstoframeanopeningof241/2inches(622mm)wideX
181/4inches(463.6mm)highX87/8inches(225.5mm)deep.
Option #1-Thepowercordcanbeleadfrombehindthetrimand
alongthewalltoanoutletnearthereplace.
Option #2-Anewoutletcanbeinstalledinsidethenewframe
construction.Plugtheunitintoa15Amp/120Voltoutlet.Ifthecord
does not reach, you may use an extension cord rated for a
5
Figure 2
18 1/4”
(463.6mm)
24 1/2”
(622mm)
8 7/8”
(225.5mm)
minimumof1875watts.
Option #3-Hardwire
1. Wireadedicated,properlyfusedcircuitwith120Volt,15Amp
rating.Allowupto8feetofservicecableforconnectingpower
supplytojunctionboxonreplacewheninstallingafternishing
wall.
CAUTION: Usetwoconductor,non-metallicsheathcablewith
groundwire(3wirestotal)fortheincomingpowersupplyon
replaceinserts.Useappropriatewiretomeetlocaland
nationalelectricalcodesforratedpowerconsumption.
2. Removetheouterjacketandstriptheindividualconductorfrom
theend.
3. Loosenthescrewsecuringthejunctionboxcoverandremove
thecover.
4.Takethecablesoutfromthejunctionbox,loosenthetwowire
twistnutsandremovethecordset.(Figure3)
6
Figure 3 Figure 4
5. Routethepowersupplywirethroughtheknockoutonsupplied
alternativejunctionboxcoverandsecurewithawireclamp(not
supplied).(Figure4)
6. Connecttheblackwire(live)fromtheunittotheblackwirefrom
powersupply.(Figure4)
7. Connectthewhitewire(neutral)fromtheunittothewhitewire
frompowersupply.(Figure4)
8. Connectthegreenwire(ground)fromtheunittothegreenwire
frompowersupply.(Figure4)
9. Placeallconnectorsinsidetheunitandsecurethejunctionbox
covertounit.Ensurethatthecableclampgripsonlythejacket
ofservicecable.
CAUTION: Clearanceforaircirculationbeneaththereplace
insertisprovidedbytworubberfeet.
DONOTINSTALLTHEFIREPLACEDIRECTLYONCARPET
ORSIMILARSURFACESWHICHMAYRESTRICTAIR
CIRCULATION.
Ifinstallingthereplaceinacarpetedarea,placeaone-piece,
solid,atsurfaceunderthereplaceinsert.Ensurethatbothof
theinsert’sfeetrestsecurelyonthissurface.
7
Figure 5
C
B
A
Operation (Figure5)
A. Main ON/OFF Switch
TheswitchhastwoONpositionsmarked.The“--“positionisfor
manualoperation.Inthispositionthebuilt-inremotecontrolisby-
passed.The“=“positionisforoperatingtheunitwiththeprovided
remotecontrol.Wheninremotecontrol(“=“)positiontheunitis
operatedwiththeONandOFFbuttonsoftheremotecontrol.
Whentheswitchisinthecenter“o”positiontheunitisoff.
B. Heater ON Switch
TheHeatON/OFFSwitchsuppliespowertotheheaterfanandthe
heaterelement.WhentheswitchisintheONpositiontheheater
operatesifthethermostatcallsforheat.
C. Heater Thermostat Control
Toadjustthetemperaturetoyourindividualrequirements,turnthe
thermostatcontrolclockwiseallthewaytoturnontheheater.When
theroomreachesthedesiredtemperature,turnthethermostatknob
counter-clockwiseuntilyouhearaclick.Leaveinthispositionto
maintaintheroomtemperatureatthissetting.Foradditionalheat,turn
clockwiseuntilyouheartheclickagainandtheheaterwillturnon.
Resetting The Temperature Cutoff Switch
Shouldtheheateroverheat,anautomaticcutoutwillturnthereplace
offanditwillnotcomebackonwithoutbeingreset.Itcanberesetby
switchingtheMainON/OFFswitchtoOFFandwaiting5minutes
beforeswitchingtheunitbackon.
CAUTION: Ifyouneedtocontinuouslyresettheheater,disconnect
powerandcallDimplexcustomerserviceat1-888-DIMPLEX
(1-888-346-7539).
Remote Operation
Thereplaceissuppliedwithanintegratedon/offremotecontrol
NOTE: Ensure that the replace Main ON/OFF switch is set to
the remote control setting.
8
!
Tooperate,pushtheONbuttontoturnreplaceon,pushtheOFF
buttontoturnthereplaceoff.
Battery Replacement (FIGURE6)
Toreplacethebattery:
1.Slidebatterycoveropen
on the hand held
transmitter.
2.Installone12-Volt(A23)
batteryinthebattery
holder.
3.Closethebatterycover.
Remote Initialization
Intheeventthatyourremote
control ceases to operate
yourreplace,followthese
stepstore-initializethehand-
heldtransmitterandtheremotecontrolreceiverinthereplace:
1. PlacetheMain ON/OFF Switch(Figure5A)intheOFF(“o”)
position.
2. Waitaminimumof5secondsandthenplacetheMain ON/OFF
SwitchintheRemoteControl(“=”)position.
3. Within10secondsofchangingtheswitchposition,presstheON
buttonlocatedontheremotecontroltransmitter(Figure6).
Thiswillsynchronizetheremotecontroltransmitterandthereplace
receiver.
NOTE: Youwillhaveonly10secondstoperformthislaststep.
Failuretodosowillresultinthesestepsneedingtobefollowed
again.
If you are still experiencing issues with your remote control, contact
Dimplex North America Limited Customer Service at 1-888-346-7539,
or vist the Dimplex website at www.dimplex.com.
9
Figure 6
Off
Button
On
Button
Battery
Battery
Cover
!
Maintenance
Light Bulb Replacement
Allowatleast5minutesforlightbulbstocoolbeforetouchingbulbsto
avoidaccidentalburningofskin.
Lightbulbsneedtobereplacedwhenyounoticeadarksectionofthe
ameorwhentheclarityanddetailofthelogemberbedexterior
disappears.Therearetwobulbsunderthelogset,whichgeneratethe
amesandembers.
Light Bulb Requirements
Quantityof2clearchandelierorcandelabrabulbswithanE-12(small)
socketbase,60Wattrating.Example:GE60BCorPhilips60CTC.
Do not exceed 60 Watts per bulb.
Helpful Hints
Itisagoodideatoreplacebothlightbulbsatonetimeiftheyare
closetotheendoftheirratedlife.Groupreplacementwillreducethe
numberoftimesyouneedtoopentheunittoreplacelightbulbs.Care
mustbetakenwhenremovingthelogset.
To Access The Lower Light Bulb Area: (Figure 7)
1. Removefrontglassassembly.
2. Pullthebackedgeofthe
plasticemberbedforward
untilthereartabreleases
from the ledge located at
thebottomofthemirror.
IMPORTANT: Onlyhandle
thelogsetbytheemberbed.
NOTE: Logsettstightly
intorebox,someforce
maybenecessaryto
remove.
3. Setlogsetinfrontofreplace.
10
!
Figure 7
Flicker
4. Disconnectickerfrom
motor.(SeeFigure7)
5. Unscrewbulbscounter
clockwise.
6. Insertnewbulbs.
7. Reconnectickerto
motor.
8. Replacethelogsetby
inserting the front edge
of the log set and push
downontherearedgeoftheemberbeduntilitsnapsintoplace.
(Figure 8)
NOTE: Ensurethelogsetisinstalledtightlyunderthebackledgeto
preventlightleakage.
9. Replaceglassassembly.
Glass Cleaning
Thefrontglassiscleanedinthefactoryduringtheassemblyoperation.
Duringshipment,installation,handling,etc.,thefrontglassmaycollect
dustparticles,thesecanberemovedbydustinglightlywithacleandry
cloth.
Toremovengerprintsorothermarks,theglasscanbecleanedwitha
dampcloth.Theglassshouldbecompletelydriedwithalintfreecloth
topreventwaterspots.Topreventscratching,donotuseabrasive
cleanersorsprayliquidsontheglasssurface.
Fireplace Surface Cleaning
Toremovengerprintsorothermarks,theexteriornishcanbe
cleanedwithadampclothwithamilddetergent.Thesurfaceshould
becompletelydriedwithalintfreeclothtopreventwaterspots.
11
!
Figure 8
Side Section
Front
Edge
LogEmber
Bed
Back
Ledge
Rear
Tab
12
Two Year Limited Warranty
Products to which this limited warranty applies
ThislimitedwarrantyappliestoyournewlypurchasedDimplexelectricreplace.This
limitedwarrantyappliesonlytopurchasesmadeinanyprovinceofCanadaexceptfor
YukonTerritory,Nunavut,orNorthwestTerritoriesorinanyofthe50StatesoftheUSA
(andtheDistrictofColumbia)exceptforHawaiiandAlaska.Thislimitedwarrantyapplies
totheoriginalpurchaseroftheproductonlyandisnottransferable.
Products excluded from this limited warranty
Lightbulbsarenotcoveredbythislimitedwarrantyandarethesoleresponsibilityofthe
owner/purchaser.ProductspurchasedinYukonTerritory,Nunavut,NorthwestTerritories,
Hawaii,orAlaskaarenotcoveredbythislimitedwarranty.Productspurchasedinthese
States,provinces,orterritoriesaresoldASISwithoutwarrantyorconditionofanykind
(including,withoutlimitation,anyimpliedwarrantiesorconditionsofmerchantabilityor
tnessforaparticularpurpose)andtheentireriskofastothequalityandperformance
oftheproductsiswiththepurchaser,andintheeventofadefectthepurchaserassumes
theentirecostofallnecessaryservicingorrepair.
What this limited warranty covers and for how long
Products,otherthanreplacesurrounds(mantels)andtrims,coveredbythislimited
warrantyhavebeentestedandinspectedpriortoshipmentand,subjecttotheprovisions
ofthiswarranty,Dimplexwarrantssuchproductstobefreefromdefectsinmaterialand
workmanshipforaperiodof2yearsfromthedateoftherstpurchaseofsuchproducts.
Dimplexreplacesurrounds(mantels)andtrimscoveredbythislimitedwarranty
havebeentestedandinspectedpriortoshipmentand,subjecttotheprovisionsof
thiswarranty,Dimplexwarrantssuchproductstobefreefromdefectsinmaterialand
workmanshipforaperiodof1yearfromthedateofrstpurchaseofsuchproducts.
Thelimited2yearwarrantyperiodforproductsotherthanreplacesurrounds(mantels)
andtrimsandthelimited1yearwarrantyperiodforreplacesurrounds(mantels)and
trimsalsoappliestoanyimpliedwarrantiesthatmayexistunderapplicablelaw.Some
jurisdictionsdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabove
limitation may not apply to the purchaser.
What this limited warranty does not cover
Thislimitedwarrantydoesnotapplytoproductsthathavebeenrepaired(exceptby
Dimplexoritsauthorizedservicerepresentatives)orotherwisealtered.Thislimited
warrantydoesfurthernotapplytodefectsresultingfrommisuse,abuse,accident,
neglect, incorrect installation, improper maintenance or handling, or operation with an
incorrectpowersource.
What you must do to get service under this limited warranty
DefectsmustbebroughttotheattentionofDimplexTechnicalServicebycontacting
Dimplexat1-888-DIMPLEX(1-888-346-7539),or1367IndustrialRoad,Cambridge
Ontario,CanadaN1R7G8.Pleasehaveproofofpurchase,catalogue/modelandserial
numbersavailablewhencalling.Limitedwarrantyservicerequiresaproofofpurchaseof
13
theproduct.
What Dimplex will do in the event of a defect
Intheeventaproductorpartcoveredbythislimitedwarrantyisproventobedefectivein
materialorworkmanshipduring(i)the2yearlimitedwarrantyperiodforproductsother
thanreplacesurrounds(mantels)andtrims,and(ii)the1yearlimitedwarrantyperiod
forsurrounds(mantels)andtrims,youhavethefollowingrights:
• Dimplexwillinitssolediscretioneitherrepairorreplacesuchdefectiveproductor
partwithoutcharge.IfDimplexisunabletorepairorreplacesuchproductorpart,or
ifrepairorreplacementisnotcommerciallypracticableorcannotbetimelymade,
Dimplex may, in lieu of repair or replacement, choose to refund the purchase price
forsuchproductorpart.
• Limitedwarrantyservicewillbeperformedsolelybydealersorserviceagentsof
Dimplexauthorizedtoprovidelimitedwarrantyservices.
• Forproductsotherthansurrounds(mantels)andtrims,this2yearlimitedwarranty
entitlesthepurchasertoonsiteorin-homewarrantyservices.Accordingly,Dimplex
willberesponsibleforalllabourandtransportationassociatedwithrepairingor
replacingtheproductorpartexceptasfollows:(i)chargeswhichmaybeleviedfor
travelcostsincurredtotraveltothepurchaser’ssitewheretheproductislocated
ifthepurchaser’ssiteisbeyond30miles(48km)fromtheclosestservicedepot
ofDimplex’sdealerorserviceagent;and(ii)thepurchaserissolelyresponsiblefor
providingclearaccesstoallserviceablepartsoftheproduct.
What Dimplex and its dealers and service agents are also not responsible for:
INNOEVENTWILLDIMPLEX,ORITSDIRECTORS,OFFICERS,ORAGENTS,BE
LIABLETOTHEPURCHASERORANYTHIRDPARTY.WHETHERINCONTRACT,IN
TORT,ORONANYOTHERBASIS,FORANYINDIRECT,SPECIAL,PUNITIVE,
EXEMPLARY,CONSEQUENTIAL,ORINCIDENTALLOSS,COST,ORDAMAGE
ARISINGOUTOFORINCONNECTIONWITHTHESALE,MAINTENANCE,USE,
ORINABILITYTOUSETHEPRODUCT,EVENIFDIMPLEXORITSDIRECTORS,
OFFICERS,ORAGENTSHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCH
LOSSES,COSTSORDAMAGES,ORIFSUCHLOSSES,COSTS,ORDAMAGESARE
FORESEEABLE.INNOEVENTWILLDIMPLEX,ORITSOFFICERS,DIRECTORS,
ORAGENTSBELIABLEFORANYDIRECTLOSSES,COSTS,ORDAMAGESTHAT
EXCEEDTHEPURCHASEPRICEOFTHEPRODUCT.
SOMEJURISDICTIONSDONOTALLOWTHEEXCLUSIONORLIMITATIONOF
INCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONOR
EXCLUSIONMAYNOTAPPLYTOTHEPURCHASER.
How State and Provincial law apply
Thislimitedwarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromjurisdictiontojurisdiction.TheprovisionsoftheUnitedNations
ConventiononContractsfortheSaleofGoodsshallnotapplytothislimitedwarrantyor
thesaleofproductscoveredbythislimitedwarranty.
14
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1367IndustrialRoad
Cambridge,Ontario
Canada,N1R7G8
1-888-DIMPLEX
1-888-346-7539
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