MUTOH Blizzard User manual

User’s Guide

Blizzard

User’s Guide Blizzard

3 AP-75260 – Rev. 2.1 – 15/01/08

COPYRIGHT NOTICE

Mutoh reserves the right to modify the information contained in this manual at any time without prior notice.

This document may not be reproduced by any means, in whole or in part, without written permission of the

copyright owner.

This document is furnished to support the Mutoh Blizzard series printers. In consideration of the furnishing of

the information contained in this document, the party to whom it is given, assumes its custody and control

and agrees to the following:

The information herein contained is given in confidence, and any part thereof shall not be copied or

reproduced without written consent of Mutoh Europe N.V.

This document or the contents herein under no circumstances shall be used in the manufacture or

reproduction of the article shown and the delivery of this document shall not constitute any right or license to

do so.

January 2008

Published: Mutoh Europe N.V., Archimedesstraat 13, B-8400 Oostende, BELGIUM

User’s Guide Blizzard

4 AP-75260 – Rev. 2.1 – 15/01/08

User’s Guide Blizzard

5 AP-75260 – Rev. 2.1 – 15/01/08

Table of contents

(1)

1 Safety instructions .....................................................................................................7

1.1 Regulations..........................................................................................................8

1.2 Warnings, Cautions and Notes ............................................................................8

1.3 Important safety instructions................................................................................9

1.4 Safety labels ......................................................................................................11

1.5 Serial number label............................................................................................12

2 Product Overview .....................................................................................................13

2.1 Printer ................................................................................................................14

2.2 Operation panel .................................................................................................16

2.3 Heater system....................................................................................................18

2.4 Verification of packaged items...........................................................................19

2.5 Installation environment.....................................................................................28

3 Basics ........................................................................................................................31

3.1 Switching the power ON/OFF ............................................................................32

3.2 Loading media ...................................................................................................34

3.3 Ink cassettes......................................................................................................36

3.4 Replacing cutting blade .....................................................................................38

3.5 Emptying the waste bottle..................................................................................39

3.6 Working with Mutoh’s SmartChip management system.....................................40

3.7 Transfer and transportation ...............................................................................42

3.8 LongStore (only for Mild Solvent series) ............................................................43

4 Periodical maintenance for Blizzard Mild Solvent .................................................45

4.1 Done by end user ..............................................................................................46

4.2 Daily Maintenance .............................................................................................47

4.3 Weekly Maintenance .........................................................................................49

4.4 Two weekly Maintenance ..................................................................................51

4.5 Monthly Maintenance.........................................................................................53

4.6 Cleaning ............................................................................................................55

4.7 Done by authorised Mutoh technician................................................................58

5 Periodical maintenance for Blizzard Eco-Solvent Ultra ........................................59

5.1 Done by end user ..............................................................................................60

5.2 Weekly maintenance .........................................................................................61

5.3 Two weekly Maintenance ..................................................................................64

5.4 Monthly Maintenance.........................................................................................65

5.5 Six monthly maintenance...................................................................................67

5.6 Cleaning ............................................................................................................68

5.7 Done by authorised Mutoh technician................................................................71

(1)

Please refer to the specific chapter for the complete table of contents

User’s Guide Blizzard

6 AP-75260 – Rev. 2.1 – 15/01/08

6 Preparations before printing ...................................................................................73

6.1 Using media.......................................................................................................74

6.2 Test printing.......................................................................................................77

6.3 Set the correct distance adjust (step) ................................................................81

6.4 Printing flow .......................................................................................................84

7 Printer menu .............................................................................................................85

7.1 How to work in the menu ...................................................................................87

7.2 Operation panel in standby mode......................................................................89

7.3 Operation panel during printing..........................................................................94

7.4 Operation panel after printing ............................................................................96

7.5 Menu overview (1/7-7/7) ....................................................................................98

7.6 SetupMenu 1/7 ..................................................................................................99

7.7 SetupMenu 2/7 ................................................................................................109

7.8 SetupMenu 3/7 ................................................................................................117

7.9 SetupMenu 4/7 ................................................................................................120

7.10 SetupMenu 5/7 ................................................................................................125

7.11 SetupMenu 6/7 ................................................................................................127

7.12 SetupMenu 7/7 ................................................................................................129

8 Troubleshooting .....................................................................................................131

8.1 Introduction......................................................................................................132

8.2 Failures and malfunctions of the printer...........................................................132

8.3 Error messages ...............................................................................................137

8.4 When media jams occur ..................................................................................141

User’s Guide Blizzard

Chapter 1: Safety Instructions

7 AP-75260 – Rev. 2.1 – 15/01/08

1 SAFETY INSTRUCTIONS

1.1 Regulations............................................................................................................................ 8

1.2 Warnings, Cautions and Notes ......................................................................................... 8

1.3 Important safety instructions ............................................................................................ 9

1.4 Safety labels ........................................................................................................................ 11

1.5 Serial number label............................................................................................................ 12

User’s Guide Blizzard

Chapter 1: Safety Instructions

8 AP-75260 – Rev. 2.1 – 15/01/08

1.1 REGULATIONS

The CE marking is a mandatory European marking for certain product groups to

indicate conformity with the essential health and safety requirements set out in

European Directives.

By affixing the CE marking, the manufacturer, his authorized representative, or the

person placing the product on the market or putting it into service ensures that the item

meets all the essential requirements of all applicable EU directives and that the

applicable conformity assessment procedures have been applied.

This product is tested and approved by the Canadian Standards Association (CSA),

this to provide increased assurance of quality and safety.

The product is tested according to IEC60950.

This standard tries to cover all safety aspects.

• Mechanical, electrical

• Choice of components

• Choice of materials: flammability!

• Connectors, cables …

• Fire enclosure

• …

This means the product is safe for users, service personnel and production personnel.

CSA International certification is not a legal commitment but it assures the quality and

safety of the machine.

Your product is designed and manufactured with high quality materials and

components, which can be recycled and reused.

When this crossed-out wheeled bin symbol is attached to a product it means the

product is covered by the European Directive 2002/96/EC – WEEE regulation.

Please inform yourself about the local separate collection system for electrical and

electronic products.

Please act according to your local rules and do not dispose of your old products with

your normal household waste. The correct disposal of your old product will help prevent

potential negative consequences for the environment and human health.

1.2 WARNINGS, CAUTIONS AND NOTES

Safety terms in this manual and the contents of warning labels attached to the printer are categorized into

the following three types, depending on the degree of risk (or the scale of accident).

Read the following explanations carefully and follow the instructions in this manual.

Safety terms Details

Important

Must be followed carefully to avoid death or serious bodily injury.

Caution

Must be observed to avoid bodily injury (moderate or light) or damage to your equipment.

Notes

Contains important information and useful tips on the operation of your printer.

User’s Guide Blizzard

Chapter 1: Safety Instructions

9 AP-75260 – Rev. 2.1 – 15/01/08

1.3 IMPORTANT SAFETY INSTRUCTIONS

General safety instructions that must be observed to use the equipment safely are explained below.

• Do not place the printer in the following areas:

► Unstable surfaces

► Sloping floors

► Areas subject to vibration by other equipment

Doing so may result in the printer tipping or falling over and causing injury.

• Do not stand on or place heavy objects on your printer. Doing so may result in the printer tipping or

falling over and causing injury.

• Do not cover the ventilation hole of your printer with cloth, such as a blanket or table cloth. Doing so

could obstruct ventilation and cause fire.

• Do not place the printer in humid and dusty areas. Doing so may result in electrical shock or fire.

• Do not use a damaged power cable. Doing so may result in electrical shock.

• Do not attempt to plug in electrical plugs with wet hands. Doing so may result in electrical shock.

• Do not connect earth cables in the following areas.

► Gas pipes → Doing so may cause fire or an explosion.

► Earth terminals for telephone line or lightning rod → Doing so may cause a large flow of voltage if

lightning occurs.

► Water pipes or faucets → If there is a plastic part in the pipe, the earth will not work properly.

• Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so

may result in electrical shock and fire.

• Stop using your printer if a liquid has been spilled into it. This may cause electrical shock or fire. Power

OFF the printer as soon as possible, unplug the power cord and contact your local MUTOH dealer.

• Be sure to use the enclosed cable. Otherwise, electrical shock or fire may occur.

• Be sure to use the specified voltage (AC 100 V to 120V, or AC 220V to 240V). Otherwise, electrical

shock or fire may occur.

• Use electricity directly from a power outlet (AC 100 V to 120V, or AC 220V to 240V). Do not put many

loads on one electrical output. Otherwise, heat may be generated and cause fire.

• Be sure to use an outlet with an earth terminal and use the terminal correctly. Otherwise, electrical

shock or fire may occur.

• Follow the instructions below when handling the power cable.

► Do not modify the cable.

► Do not put heavy objects on the cable.

► Do not bend, twist or pull the cable.

► Do not wire the cable near equipment that generates heat.

• Follow the instructions below when handling the power plug. Otherwise, fire may occur.

► Wipe away dust and any other residue before inserting the plug.

► Ensure that the plug is firmly inserted as far as it can go.

• When handling the foot switch, be aware of the following:

► Do not place anything heavy on the foot switch.

► Do not bend the cable of the foot switch with force and do not pull.

► Do not place the foot switch near thermal devices.

User’s Guide Blizzard

Chapter 1: Safety Instructions

10 AP-75260 – Rev. 2.1 – 15/01/08

• When handling ink cassettes or cleaning liquid, be careful that the liquid does not get in your eyes or on

your skin. However, if this happens, flush immediately with water and wash skin with soap. Otherwise,

your eyes may become congested or inflamed slightly. If you feel discomfort, consult a doctor

immediately.

• Do not disassemble cassettes. Otherwise, liquid may get in your eyes or on your skin.

• For ALL details regarding the Mutoh inks and cleaning, refer to the Material Safety Data Sheets

enclosed with every new cassette.

• Be careful not to pinch your fingers when opening and closing the front cover.

• Follow the instructions below when connecting the network interface cable. Otherwise, electrical shock

or fire may occur.

► Do not touch the connector.

► Do not connect the network cable connector which does not have the same specifications as the

interface board.

• When cutting the roll media, be careful of the following. Incorrect handling can result in injury to the

hands and fingers from the razor blade.

► When holding the media, do not place fingers over the media cut groove.

► Move the razor blade slowly along the media cutting groove.

• Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or paint

peeling from the casing.

• Be careful not to spill water inside the printer. Doing so may result in a short circuit.

• Be careful not to touch the heaters during or after operation. Doing so may result in burns.

• Only use Mutoh Mild Solvent Ink and appropriate cleaning liquid for Blizzard Mild Solvent

• Only use Mutoh Eco-Solvent Ultra and appropriate cleaning liquid for Blizzard Ultra

• Never open the covers fixed with screws. Doing so may result in electrical shock or a malfunctioning of

the printer.

• Do not touch the cutter blade. Doing so may result in bodily injury.

• Do not cut hard objects or drop the cutter. Doing so may damage or chip the cutter blade.

• Do not bend or pull the waste fluid tube. Doing so may cause waste fluid to leak out and malfunction, of

the product.

• Do not touch the cleaning wiper or the head cap unit with bare hands. Use a dust free cloth and gloves

to clean.

• Do not tilt the printer upside down. Doing so may cause ink to leak inside the printer. Movement after

transport is not covered by the warranty.

• Have four or more people unpack and assemble the printer.

• Have two or more people transport the printer.

• Ensure that the plug has been disconnected from the power socket when it is not to be used for a long

time.

• Earth wires must be connected to wires or terminals that fulfil the conditions below.

► Earth terminals of power sockets.

► Earth wires with copper morsel that is at least 650 mm under the ground.

• Keep the printer horizontally during transportation.

User’s Guide Blizzard

Chapter 1: Safety Instructions

11 AP-75260 – Rev. 2.1 – 15/01/08

1.4 SAFETY LABELS

12

34 5

6

Nr Area Label Description

The steel belt is very sharp, be careful not to cut your

fingers.

Always wear gloves when performing maintenance in

that area.

1

2

Steel belt

Maintenance area

Always wear goggles when performing maintenance

in that area.

3

Front platen

The front platen can be very hot (up to 70°C); be

careful not to burn your hands.

4

Rear pressure rollers

When loading media, be careful not to pinch your

fingers between the pressure rollers and print

platform.

User’s Guide Blizzard

Chapter 1: Safety Instructions

12 AP-75260 – Rev. 2.1 – 15/01/08

Always wear gloves when performing maintenance in

that area.

5

Wiper arm

Always wear goggles when performing maintenance

in that area.

Always wear gloves when performing maintenance in

that area.

Always wear goggles when performing maintenance

in that area.

6

Waste bottle

The liquid in the waste bottle may cause health

hazards, but is not a toxic liquid.

1.5 SERIAL NUMBER LABEL

UNIT - SPB30xx

MUTOH Europe N. V.

Archimedesst raat 13

B - 8400 Oostende

SerialN° BTxK-xxxxxx

Made in BELGIUM

Manufactured : 2007

Voltage :

Frequency :

Current :

AC 100-120V / 220-240V

60 / 50 Hz

11A / 5.5A

1

2

3

4 5 6

No Name Additional info

1 Machine name xx = 65 or 90 (machine size)

2 Serial number x = 1 or 2 (1= 65” machine 2= 90” machine)

3 Electrical specifications 65” printer: 11A/5,5A and 90” printer: 12A/6A

4 CSA mark

5 CE mark

6 WEEE mark

User’s Guide Blizzard

Chapter 2: Product Overview

13 AP-75260 – Rev. 2.1 – 15/01/08

2 PRODUCT OVERVIEW

2.1 Printer ........................................................................................................................14

2.1.1 Front ..................................................................................................................14

2.1.2 Rear...................................................................................................................15

2.2 Operation panel ........................................................................................................16

2.3 Heater system ...........................................................................................................18

2.4 Verification of packaged items................................................................................19

2.4.1 Contents Blizzard unit box .................................................................................20

2.4.2 Contents Printer stand box ................................................................................20

2.4.3 Contents installation kit......................................................................................21

2.4.4 Contents Blizzard starter kit...............................................................................22

2.4.4.1 For Blizzard Mild Solvent Series Printers..................................................22

2.4.4.2 For Blizzard Eco-Solvent Ultra Series Printers .........................................25

2.4.5 Contents Unwinder/Winder 100 .........................................................................27

2.5 Installation environment ..........................................................................................28

2.5.1 Installation environment requirements ...............................................................28

2.5.2 Dimensions Blizzard ..........................................................................................29

2.5.2.1 Blizzard 65”...............................................................................................29

2.5.2.2 Blizzard 90”...............................................................................................29

2.5.3 Required Space .................................................................................................30

2.5.3.1 Necessary free space ...............................................................................30

2.5.3.2 Required area ...........................................................................................30

User’s Guide Blizzard

Chapter 2: Product Overview

14 AP-75260 – Rev. 2.1 – 15/01/08

2.1 PRINTER

2.1.1 Front

No Name Function

1 Left maintenance cover Cover to access the maintenance area

2 Heater plate Supports and heats the media during printing.

3 Front cover

Keeps the operator safe from the moving parts of the printer while it is

operating. Only open and/or close the cover to perform following

operations:

► Media setting and replacement

► Cutter blade replacement

► Cleaning the cleaning wiper

4 Carriage Drives and holds the print heads.

5 Printer keyboard To operate the printer.

6 Ink slots Insertion slots for 8 Mutoh ink cassettes

7 Stand Carries the main body.

8 Waste bottle assembly Collects the waste fluid.

9

Winder control panel To operate the winding system.

10 Unwinder/Winder 100 System to unwind and wind media rolls up to 100 kg.

User’s Guide Blizzard

Chapter 2: Product Overview

15 AP-75260 – Rev. 2.1 – 15/01/08

2.1.2 Rear

No Name Function

1 APS connection points.

To mount an air purification system / forced ventilation.

Mutoh provides an APS system for collection of VOCs that are emitted

at the printing area. When you want to connect your own air

purification system, a tube connection is available. Please refer to the

latest price list for further details.

2

No Connector / Function

1 Network interface connector

2 SmartChip Card reader slot (for future use only)

3 Centronics connector

4 Foot switch connector

5 Power cable connector

6 Lamp switch

7 DB-25 connector (for future use only)

User’s Guide Blizzard

Chapter 2: Product Overview

16 AP-75260 – Rev. 2.1 – 15/01/08

2.2 OPERATION PANEL

KEYS

No Name In the Main Screen In the Setup Menu

1

Switch the printer ON and OFF Switch the printer ON and OFF

2

Executes the function assigned to F1. Executes the function assigned to F1.

3

Executes the function assigned to F2. Executes the function assigned to F2.

4

Executes the function assigned to F3. Executes the function assigned to F3.

5

Executes the function assigned to F4. Executes the function assigned to F4.

6

Changes the LCD monitor display to

the setup menu status.

Changes the menu in reverse order.

7

Changes the LCD monitor display to

setup menu status.

Changes the menu in forward order.

8

Displays the print mode currently set. Confirm a new value, feature change.

9

- Declines a new value, feature change.

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Chapter 2: Product Overview

17 AP-75260 – Rev. 2.1 – 15/01/08

LCD and LEDS

No Name Colour Status Function

10

Blue -

The monitor displays the operation status and

error messages of the printer.

ON The printer is on.

11

Green

OFF The printer is off.

Flashing

An error has occurred. The contents will be

displayed on the LCD monitor.

12

Red

OFF Either there is no error or the power is off.

ON The printer is receiving print data.

Flashing The printer is analyzing received data.

13

Orange

OFF The printer is waiting to receive print data.

ON

The pressure roller is in the release position.

Media has not been loaded.

14

Orange

OFF

The pressure roller is in the secured position.

The media has not been loaded.

ON

The temperature of the heating elements is at

the requested temperature.

The real temperature is the same as the

requested temperature.

Flashing

The heating elements are warming up.

The real temperature is different from the

requested temperature.

15

Orange

OFF The heating elements are powered OFF.

ON The media type is set to roll media.

16

Orange

OFF The media type is set to sheet media.

ON The media type is set to sheet media.

17

Orange

OFF The media type is set to roll media.

User’s Guide Blizzard

Chapter 2: Product Overview

18 AP-75260 – Rev. 2.1 – 15/01/08

2.3 HEATER SYSTEM

Under the print platforms, heater strips are attached. The temperature of each heater can be set individually.

Please refer to the table below to know the function and maximum reachable temperature of the heater.

Blizzard Mild Solvent printer Blizzard Eco-Solvent Ultra printer

Heater element Temperature Function

Pre-heater

(Heater A)

20 – 50°C

• Open the pores to make the media more receptive

for Mutoh Mild Solvent or Eco-Solvent Ultra Ink.

Fixer

(Heater B)

20 – 40°C

(Mild Solvent)

20 – 70°C

(Eco-Solvent Ultra)

• To establish optimum fixation onto the media

(coated and uncoated).

• Optimizes the dot gain control.

Post-Fixer

(Heater C)

20 – 50°C

• The post-fixer finalizes the fixation process and

helps to make the prints touch-dry.

Dryer

(Heater D)

20 – 50°C

• The dryer completes the drying for compatibility

with the take-up in combination with higher output

speeds.

• Stickiness of printed banner materials is improved.

• For user 1 and user 8 default settings for the heater elements are on by default, as follows:

{ Pre heater A: 50°C

{ Fixer B: 40°C or 70°C

{ Post Fixer C: 50°C

{ Dryer D: 50°C

• For users 2 Î 7, by default the heaters are still OFF.

Notes

• PLEASE NOTE SOME RIP SOFTWARE DO NOT ALLOW SELECTION OF THE USER THE FROM SOFTWARE SIDE. IN

SOME CASES

, HOWEVER, THEY DO AUTOMATICALLY ACTIVATE USER 8.

• I

T IS ALSO POSSIBLE TO INSTALL AN EXTERNAL IR HEATER IN FRONT OF THE PRINTER. PLEASE REFER TO OUR

LATEST PRICING LIST FOR ALL DETAILS

.

User’s Guide Blizzard

Chapter 2: Product Overview

19 AP-75260 – Rev. 2.1 – 15/01/08

2.4 VERIFICATION OF PACKAGED ITEMS

After unpacking the packaging box, inspect if the printer is not damaged and verify that all necessary parts

are present.

NOTES

THE CONTENTS OF THE PACKAGES MAY BE DIFFERENT DEPENDING ON THE MARKET WHERE THEY ARE USED.

CONTACT YOUR LOCAL MUTOH DEALER OR DISTRIBUTOR FOR DETAILS.

I

F ANY PART IS MISSING OR BROKEN, CONTACT EITHER OF THE FOLLOWING:

• T

HE SHOP WHERE YOU BOUGHT YOUR MUTOH PRINTER.

• Y

OUR LOCAL MUTOH DISTRIBUTOR

The Blizzard unit contains following boxes:

1

2

3

4

5

Nr Description

1

Blizzard unit

2

Printer stand

3

Buffer with Installation kit inside

4

Starter kit

5

Unwinder/Winder 100

User’s Guide Blizzard

Chapter 2: Product Overview

20 AP-75260 – Rev. 2.1 – 15/01/08

2.4.1 Contents Blizzard unit box

2.4.2 Contents Printer stand box

1

2

Nr Description Qty

1

Stay 1

2

Foot 2

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MUTOH Blizzard User manual

MUTOH Blizzard User manual

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