Dodge Grand Caravan 2020 Owner's manual

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20_RT_OM_EN_USC
FIRST EDITION
2020 DODGE GRAND CARAVAN
OWNER’S MANUAL
2020 DODGE GRAND CARAVAN
©2019 FCA US LLC. ALL RIGHTS RESERVED. TOUS DROITS RÉSERVÉS.
DODGE IS A REGISTERED TRADEMARK OF FCA US LLC OR FCA CANADA INC., USED UNDER LICENSE. DODGE EST UNE MARQUE DÉPOSÉE DE FCA US LLC OU FCA CANADA INC., UTILISÉE SOUS LE PERMIS.
APP STORE IS A REGISTERED TRADEMARK OF APPLE INC. GOOGLE PLAY STORE IS A REGISTERED TRADEMARK OF GOOGLE.
Whether it’s providing information about specic product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an
accident or scheduling your next appointment, we know you’ll nd the app an important extension of your Dodge brand vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store
®
or Google Play
®
Store and enter the search
keyword “Dodge” (U.S. residents only).
mopar.com/om owners.mopar.ca
DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE
OWNER’S MANUAL, UCONNECT AND WARRANTY BOOKLETS
U. S. Canada
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specications, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the rst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you nd yourself
unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodge brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION.............................................................................................................................. 7
2 GETTING TO KNOW YOUR VEHICLE ...................................................................................9
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................82
4 SAFETY .........................................................................................................................................103
5 STARTING AND OPERATING ...............................................................................................162
6 IN CASE OF EMERGENCY .....................................................................................................194
7 SERVICING AND MAINTENANCE ...................................................................................... 226
8 TECHNICAL SPECIFICATIONS ............................................................................................266
9 MULTIMEDIA .............................................................................................................................. 275
10 CUSTOMER ASSISTANCE .....................................................................................................364
11 INDEX .............................................................................................................................................368
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INTRODUCTION
HOW TO USE THIS MANUAL..................................8
Essential Information .................................... 8
Symbols .......................................................... 8
WARNINGS AND CAUTIONS .................................8
VEHICLE MODIFICATIONS/ALTERATIONS........... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fobs......................................................... 9
IGNITION SWITCH .................................................11
Wireless Ignition Node (WIN) ...................... 11
REMOTE START — IF EQUIPPED .........................12
How To Use Remote Start ...........................12
Remote Start Abort Messages....................12
To Enter Remote Start Mode ...................... 12
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 13
To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 13
General Information ....................................13
SENTRY KEY ..........................................................13
Key Programming ....................................... 14
Replacement Keys....................................... 14
General Information ....................................14
VEHICLE SECURITY ALARM — IF EQUIPPED .....15
Rearming Of The System............................. 15
To Arm The System .....................................15
To Disarm The System ................................15
Tamper Alert................................................. 16
DOORS .................................................................. 16
Manual Door Locks...................................... 16
Power Door Locks — If Equipped ............... 17
Power Sliding Side Door — If Equipped ...... 18
Child Locks................................................... 19
SEATS .................................................................... 20
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 20
Manual Adjustment (Rear Seats) ............... 21
Power Seats — If Equipped ......................... 27
Heated Seats — If Equipped ....................... 28
Plastic Grocery Bag Retainer Hooks........... 30
HEAD RESTRAINTS .............................................. 30
Supplemental Active Head Restraints
— Front Seats ............................................... 30
Head Restraints — Second Row Quad
Seats............................................................. 31
Head Restraints — Second Row Bench...... 32
Head Restraints — Third Row...................... 32
STEERING WHEEL ............................................... 33
Tilt/Telescoping Steering Column .............. 33
Heated Steering Wheel — If Equipped ....... 34
MIRRORS .............................................................. 34
Automatic Dimming Mirror
— If Equipped .............................................. 34
Automatic Dimming Mirror With Rear
View Camera Display — If Equipped ........... 35
Outside Mirrors ........................................... 35
Interior Observation Mirror.......................... 36
Power Mirrors — If Equipped ...................... 36
Outside Mirrors Folding Feature................. 36
Heated Mirrors — If Equipped..................... 37
Illuminated Vanity Mirrors
— If Equipped .............................................. 37
EXTERIOR LIGHTS ...............................................37
Headlight Switch.......................................... 37
Multifunction Lever .................................... 37
Daytime Running Lights (DRLs)
— If Equipped ............................................... 38
High/Low Beam Switch .............................. 38
Flash-To-Pass............................................... 38
Automatic Headlights ................................. 38
Headlights On With Wipers
— If Equipped ............................................... 38
Headlight Delay — If Equipped.................... 38
Lights-On Reminder..................................... 39
Front Fog Lights — If Equipped .................. 39
Turn Signals ................................................. 39
Lane Change Assist..................................... 39
Battery Protection ....................................... 39
INTERIOR LIGHTS ................................................39
Courtesy/Interior Lighting........................... 39
WINDSHIELD WIPER AND WASHERS ...............41
Windshield Wiper Operation ....................... 41
Rear Wiper And Washer.............................. 42
CLIMATE CONTROLS ...........................................42
Manual Climate Control Overview .............. 42
Automatic Climate Control Overview.......... 48
Climate Control Functions........................... 56
Automatic Temperature Control (ATC)
— If Equipped ............................................... 56
Operating Tips ............................................. 57
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WINDOWS ............................................................59
Power Vent Windows — If Equipped ..........59
Power Windows............................................59
HOOD......................................................................61
Opening The Hood ....................................... 61
Closing The Hood.........................................61
LIFTGATE................................................................62
Opening ........................................................62
Closing.......................................................... 62
Power Liftgate — If Equipped ...................... 62
Cargo Area Features ...................................63
LOAD LEVELING SYSTEM — IF EQUIPPED .........63
GARAGE DOOR OPENER — IF EQUIPPED..........63
Before You Begin Programming
HomeLink® .................................................. 64
Programming A Rolling Code ......................64
Programming A Non-Rolling Code............... 65
Canadian/Gate Operator Programming..... 66
Using HomeLink®........................................67
Security......................................................... 67
Troubleshooting Tips ...................................67
General Information ....................................68
INTERNAL EQUIPMENT ........................................68
Storage ......................................................... 68
Cupholders .................................................. 73
Sun Screens — If Equipped ......................... 75
Electrical Power Outlets — If Equipped.......75
Power Inverter — If Equipped......................77
Smoker's Package Kit — If Equipped .........78
Sunglass Storage Bin — If Equipped........... 78
ROOF LUGGAGE RACK — IF EQUIPPED............. 79
Deploying The Crossbars............................. 79
Stowing The Crossbars................................ 80
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER ...................................... 82
Instrument Cluster Descriptions ................ 84
INSTRUMENT CLUSTER DISPLAY ..................... 85
Instrument Cluster Display Location And
Controls ....................................................... 85
Oil Life Reset................................................ 87
Instrument Cluster Display Menu Items .... 87
TRIP COMPUTER ................................................. 93
WARNING LIGHTS AND MESSAGES.................. 94
Red Warning Lights ..................................... 94
Yellow Warning Lights ................................. 97
White Indicator Lights ...............................100
Green Indicator Lights...............................100
Blue Indicator Lights..................................100
ONBOARD DIAGNOSTIC SYSTEM — OBD II.....101
Onboard Diagnostic System (OBD II)
Cybersecurity .............................................101
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS .............................102
SAFETY
SAFETY FEATURES.............................................103
Anti-Lock Brake System (ABS) .................103
Electronic Brake Control (EBC) System ...104
AUXILIARY DRIVING SYSTEMS ........................ 110
Blind Spot Monitoring (BSM)
— If Equipped .............................................110
Tire Pressure Monitoring System
(TPMS)........................................................115
OCCUPANT RESTRAINT SYSTEMS ................. 119
Occupant Restraint Systems Features .... 119
Important Safety Precautions...................119
Seat Belt Systems ....................................120
Supplemental Restraint Systems (SRS)...131
Child Restraints .........................................141
Transporting Pets .....................................159
SAFETY TIPS ...................................................... 159
Transporting Passengers ..........................159
Exhaust Gas...............................................159
Safety Checks You Should Make
Inside The Vehicle ....................................160
Periodic Safety Checks You Should
Make Outside The Vehicle ........................161
STARTING AND OPERATING
STARTING THE ENGINE .................................... 162
Normal Starting .........................................162
Cold Weather Operation
(Below –22°F Or −30°C) .........................163
After Starting — Warming Up The
Engine ........................................................163
If Engine Fails To Start .............................163
ENGINE BLOCK HEATER — IF EQUIPPED........ 163
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ENGINE BREAK-IN RECOMMENDATIONS ...... 163
PARK BRAKE ..................................................... 164
AUTOMATIC TRANSMISSION............................ 165
Key Ignition Park Interlock ........................166
Brake/Transmission Shift Interlock
System........................................................166
Fuel Economy (ECON) Mode .....................167
Six-Speed Automatic Transmission ..........167
Gear Ranges ..............................................168
POWER STEERING............................................. 172
Power Steering Fluid Check ......................173
SPEED CONTROL — IF EQUIPPED.................... 173
To Activate..................................................174
To Set A Desired Speed.............................174
To Vary The Speed Setting ........................174
To Accelerate For Passing ........................175
To Resume Speed......................................175
To Deactivate .............................................175
PARKSENSE REAR PARK ASSIST
— IF EQUIPPED................................................... 175
ParkSense Sensors ...................................176
ParkSense Warning Display......................176
ParkSense Display.....................................176
Enabling/Disabling ParkSense .................178
Service The ParkSense Rear Park Assist
System........................................................178
Cleaning The ParkSense System..............178
ParkSense System Usage Precautions ....178
PARKVIEW REAR BACK UP CAMERA .............179
REFUELING THE VEHICLE .................................181
Loose Fuel Filler Cap Message.................181
VEHICLE LOADING ............................................182
Certification Label .....................................182
TRAILER TOWING...............................................183
Common Towing Definitions .....................183
Trailer Hitch Classification ........................184
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ..........186
Trailer And Tongue Weight .......................186
Towing Requirements ...............................187
Towing Tips ................................................189
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ..........................191
Towing This Vehicle Behind Another
Vehicle........................................................191
Recreational Towing — All Models............191
DRIVING TIPS......................................................192
Driving On Slippery Surfaces ....................192
Driving Through Water ..............................192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................194
BULB REPLACEMENT ........................................194
Replacement Bulbs ..................................194
Replacing Exterior Bulbs ...........................196
FUSES.................................................................. 197
General Information ..................................198
Totally Integrated Power Module
(Fuses) .......................................................198
JACKING AND TIRE CHANGING ....................... 202
Jack Location .............................................203
Spare Tire Tools.........................................203
To Access Spare Tire Winch Drive Nut .....203
Spare Tire Removal ..................................205
Spare Tire Removal Instructions ..............205
Preparations For Jacking .........................206
Jacking Instructions...................................206
Securing The Compact Spare Tire............210
Road Tire Installation ................................211
TIRE SERVICE KIT — IF EQUIPPED................... 212
JUMP STARTING ................................................ 219
Preparations For Jump Start.....................219
Jump Starting Procedure ..........................220
IF YOUR ENGINE OVERHEATS ......................... 221
GEAR SELECTOR OVERRIDE ........................... 222
FREEING A STUCK VEHICLE ............................. 223
TOWING A DISABLED VEHICLE ....................... 224
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 225
EVENT DATA RECORDER (EDR)....................... 225
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SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 226
Maintenance Plan......................................227
ENGINE COMPARTMENT .................................. 231
Engine Compartment — 3.6L ....................231
Checking Oil Level......................................232
Adding Washer Fluid .................................232
Maintenance-Free Battery .......................232
Pressure Washing......................................233
DEALER SERVICE .............................................. 233
Engine Oil ..................................................233
Engine Oil Filter..........................................234
Engine Air Cleaner Filter ...........................235
Air Conditioner Maintenance ...................235
Accessory Drive Belt Inspection................236
Body Lubrication........................................237
Windshield Wiper Blades ..........................238
Exhaust System ........................................238
Cooling System ..........................................239
Brake System ............................................242
Automatic Transmission............................243
RAISING THE VEHICLE ...................................... 244
TIRES ................................................................... 245
Tire Safety Information .............................245
Tires — General Information .....................252
Tire Types ...................................................256
Spare Tires — If Equipped .........................257
Wheel And Wheel Trim Care ....................259
Tire Chains and Traction Devices ............260
Tire Rotation Recommendations .............261
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................261
Treadwear ..................................................261
Traction Grades .........................................261
Temperature Grades .................................262
VEHICLE STORAGE.............................................262
BODYWORK ........................................................262
Protection From Atmospheric Agents.......262
Body And Underbody Maintenance..........263
Preserving The Bodywork..........................263
INTERIORS .........................................................264
Seats And Fabric Parts..............................264
Plastic And Coated Parts...........................264
Glass Surfaces ..........................................265
Cleaning The Instrument Panel
Cupholders.................................................265
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA.......................................266
Vehicle Identification Number ..................266
BRAKE SYSTEM..................................................266
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................266
Torque Specifications................................266
FUEL REQUIREMENTS ......................................267
3.6L Engine................................................267
Reformulated Gasoline ............................268
Materials Added To Fuel ...........................268
Gasoline/Oxygenate Blends .....................268
Do Not Use E-85 In Non-Flex Fuel
Vehicles......................................................269
CNG And LP Fuel System
Modifications .............................................269
MMT In Gasoline........................................269
Fuel System Cautions................................270
Carbon Monoxide Warnings......................270
FLUID CAPACITIES ............................................ 271
FLUIDS AND LUBRICANTS................................ 272
Engine ........................................................272
Chassis.......................................................274
MULTIMEDIA
CYBERSECURITY ............................................... 275
SAFETY AND GENERAL INFORMATION .......... 276
Safety Guidelines.......................................276
RADIO 430/430 NAV........................................ 277
General Handling.......................................277
Getting Started ..........................................279
Radio Mode................................................281
Media Mode...............................................286
Remote Devices.........................................299
Uconnect Phone— If Equipped .................304
Navigation — If Equipped ..........................317
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .......................................................... 340
Radio Operation.........................................340
CD Player....................................................340
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USB/MP3 CONTROL — IF EQUIPPED .............. 340
Connecting The External USB Device.......341
Using This Feature.....................................341
Controlling The External USB Device
Using Radio Buttons ..................................341
Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED................................................... 344
Getting Started...........................................344
Play Video Games......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346
Play A DVD Using The VES Player
— If Equipped .............................................347
VES Remote Control — If Equipped ..........348
Remote Control Storage............................349
Locking The Remote Control.....................349
Replacing The Remote Control
Batteries.....................................................349
Headphones Operation .............................350
Controls ......................................................350
Replacing The Headphone Batteries .......350
Accessibility — If Equipped........................350
Stereo Headphone Lifetime Limited
Warranty.....................................................351
System Information ...................................351
RADIO OPERATION AND MOBILE PHONES ....359
Regulatory And Safety Information...........359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED ..................................................360
Voice Command System Operation .........360
Commands ................................................361
Voice Training ...........................................363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364
Prepare For The Appointment ..................364
Prepare A List.............................................364
Be Reasonable With Requests.................364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center...................365
FCA Canada Inc. Customer Center...........365
In Mexico Contact......................................365
Puerto Rico And U.S. Virgin Islands..........365
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................365
Service Contract .......................................365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. .......................................366
In Canada...................................................366
PUBLICATION ORDER FORMS ........................ 367
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INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information and customer oriented documents. Within this information, you will find a description of the services
that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips,
and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
1
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8
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's
equipment.
The detailed Index at the back of this Owner's Manual contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to “Warning
Lights and Messages” in “Getting To Know Your Instrument Panel” for further information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
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9
GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fobs
Your vehicle uses a keyless ignition system. This
system consists of a Remote Keyless Entry
(RKE) key fob and a Wireless Ignition Node
(WIN) with integral ignition. You can insert the
key fob into the ignition switch with either side
up. It also contains an emergency key, which
stores in the rear of the key fob.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. You can keep the
emergency key with you when valet parking.
To remove the emergency key, slide the
mechanical latch at the top of the key fob
sideways with your thumb and then pull the key
out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security alarm
may be triggered. Insert the key into the ignition
and place the ignition in the ON/RUN position to
disarm the security system.
Key Fob
Emergency Key Removal
To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the doors. Push and release
the unlock button a second time within five
seconds to unlock the liftgate. The turn signal
lights will flash to acknowledge the unlock
signal.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
once to lock the doors. The turn signal lights will
flash to acknowledge the lock signal.
2
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10 GETTING TO KNOW YOUR VEHICLE
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery is one CR2032
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate for further informa-
tion.
Do not replace coin battery unless the instru-
ment cluster display shows the message
“Key Fob Low Battery”.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
1. Remove the emergency key by sliding the
mechanical latch on the back of the key
fob sideways with your thumb and then pull
the key out with your other hand.
Emergency WIN Key Removal
2. Gently pry the two halves of the key fob
apart. Make sure not to damage the seal
during removal.
Separating WIN Key Fob Case
3. Remove the battery by turning the back
cover over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar, then replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
4. To assemble the key fob case, line up the
two case halves, and snap them together.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
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GETTING TO KNOW YOUR VEHICLE 11
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
IGNITION SWITCH
Wireless Ignition Node (WIN)
The Wireless Ignition Node (WIN) operates
similar to an ignition switch. It has four
operating positions, three with detents and one
that is spring-loaded. The detent positions are
OFF, ACC, and ON/RUN. The START position is a
spring-loaded momentary contact position.
When released from the START position, the
switch automatically returns to the ON/RUN
position.
Wireless Ignition Switch
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
4 — START
2
20_RT_OM_EN_USC_t.book Page 11
12 GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in OFF position
Malfunction Indicator Light is not illuminated
Remote Start Abort Messages
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Ajar
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — L/Gate Ajar
Remote Start Disabled — Start Vehicle To
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
20_RT_OM_EN_USC_t.book Page 12
GETTING TO KNOW YOUR VEHICLE 13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
2
20_RT_OM_EN_USC_t.book Page 13
14 GETTING TO KNOW YOUR VEHICLE
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than ten seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
20_RT_OM_EN_USC_t.book Page 14
GETTING TO KNOW YOUR VEHICLE 15
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals.
If something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
Rearming Of The System
The vehicle security alarm will rearm itself after
the 15 additional minutes of the park lamps
and vehicle security light flashing, if the system
has not been disabled. If the condition which
initiated the alarm is still present, the system
will ignore that condition and monitor the
remaining doors and ignition.
To Arm The System
Follow these steps to arm the vehicle security
alarm:
1. Make sure the vehicle’s ignition is placed
in the OFF position (refer to "Starting The
Engine" in "Starting And Operating" for
further information).
2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Cycle the vehicle ignition system out of the
OFF position. Insert a valid key into the igni-
tion switch and place the ignition into the ON
position.
2
20_RT_OM_EN_USC_t.book Page 15
16 GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift-
gate button will not disarm the vehicle secu-
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Tamper Alert
If something has triggered the vehicle security
alarm in your absence, the horn will sound three
times and the exterior lights will blink three
times when you disarm the vehicle security
alarm. Check the vehicle for tampering.
DOORS
Manual Door Locks
Lock the front doors by pushing down on the
lock knobs on each door trim panel.
If the lock knob is down when you shut either
front door, the door will lock. Make sure the
keys are not inside the vehicle before closing
the door.
Door Lock Knob
If the lock knob is rearward when you shut
either side sliding door, the door will lock. Make
sure the keys are not inside the vehicle before
closing the door.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
20_RT_OM_EN_USC_t.book Page 16
GETTING TO KNOW YOUR VEHICLE 17
(Continued)
Power Door Locks — If Equipped
Power door lock switches are located on each
front door trim panel. Use these switches to lock
or unlock the doors.
Driver Power Door Lock Switches
If you push the power door lock switch while the
key fob is in the ignition, and any front door is
open, the power locks will not operate. This
prevents you from accidentally locking your
keys in the vehicle. Removing the key fob or
closing the door will allow the locks to operate.
A chime will sound if the key fob is in the ignition
switch and a door is open, as a reminder to
remove the key fob.
NOTE:
If you push the power door lock switch while the
sliding door is open, the sliding door will lock.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by your authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
WARNING! (Continued)
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING! (Continued)
2
20_RT_OM_EN_USC_t.book Page 17
18 GETTING TO KNOW YOUR VEHICLE
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of the PARK
position and all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the power door locks (lock or unlock).
On vehicles equipped with the optional
instrument cluster display, refer to Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Use the Automatic Door Locks at 15 mph
(24 km/h) and Unlock Doors Automatically On
Exit features in accordance with local laws.
Power Sliding Side Door — If Equipped
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door.
The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice within five
seconds to open a power sliding door. When the
door is fully open, pushing the button twice
within five seconds a second time will close the
door.
There are power sliding side door switches
located on the B-pillar trim panel, just in front of
the power sliding door for the rear seat
passengers and in the overhead console for the
driver and passengers. Pushing the switch once
will open the power sliding door. If the switch is
pushed while the door is under a power cycle,
the door will reverse direction.
NOTE:
The power sliding side door must be unlocked
before the power sliding door switches will
operate.
Power Sliding Door Switch
If the inside or outside door handles are used
while the power sliding side door is activated,
the power sliding door feature will be canceled
and will go into manual mode.
To avoid unintentional operation of the power
sliding doors from the rear seats, push the
power sliding door master lock button, located
in the overhead console, to disable the switches
and handles for the rear seat passengers.
20_RT_OM_EN_USC_t.book Page 18
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Dodge Grand Caravan 2020 Owner's manual

Category
Cars
Type
Owner's manual
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