SMART Classroom Suite™ 2010
Installation Guide
Windows® Operating Systems
Product registration
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Register online at www.smarttech.com/registration
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Keep the following information available in case you need to contact
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Product key: _________________________________
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Trademark Notice
SMART Board, SMART Classroom Suite, SMART Notebook, SMART Response, Senteo,
SMART Sync, the SMART logo and smarttech are trademarks or registered trademarks of
SMART Technologies ULC in the U.S. and/or other countries. Windows and Active Directory
are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or
other countries. All other third-party product and company names may be trademarks of
their respective owners.
Copyright notice
© 2009–2010 SMART Technologies ULC. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language in any form by any means without the prior written consent of SMART
Technologies ULC. Information in this manual is subject to change without notice and does
not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6741267; US7151533; US7499033; and
CA2252302. Other patents pending.
08/2010
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Contents
1 Welcome................................................................................... 1
2 Installing the suite on the teacher’s computer...........................2
Starting the installation...................................................... 2
Installing Teacher components.........................................4
Using Teacher components..............................................7
Activating SMART Classroom Suite .................................7
3 Installing the suite on a student’s computer..............................9
Starting the installation...................................................... 9
Installing Student components........................................10
Using Student components.............................................12
Activating SMART Classroom Suite ...............................13
4 Configuring SMART Sync Student software........................... 15
Running the SMART Sync Student Configuration Tool.. 15
Automatically configuring SMART Sync Student software
installations.....................................................................20
A Installing the suite on computers with other SMART software
installed...................................................................................21
B Language setup ......................................................................23
C Customer support ...................................................................25
Online information and support....................................... 25
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ii | CONTENTS
Training........................................................................... 25
Technical support............................................................ 25
General inquiries............................................................. 26
Registration.....................................................................26
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Chapter 1
Welcome
SMART Classroom Suite™ 2010 interactive learning software is a
suite of SMART Technologies software for teachers and students. By
using the suite with products such as the SMART Board™ interactive
whiteboard, teachers can create highly interactive learning
environments in their classrooms.
SMART Classroom Suite 2010 software integrates the following
SMART software:
• SMART Notebook™ collaborative learning software
• SMART Notebook SE (Student Edition) collaborative learning
software
• SMART Response™ CE interactive response software
• SMART Sync™ classroom management software
In addition, the suite includes SMART Product Drivers and
Gallery content.
System administrators can also install SMART Sync Class List
Server and SMART Sync Administrator Tool using the Teacher
Wizard executable file, MSI command or SMART Install Manager.
For more information on configuring the SMART Sync Class List
Server and Administrator Tool, see the SMART Classroom Suite
2010 System Administrator Guide (smarttech.com/kb/
150907).
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Chapter 2
Installing the suite on the
teacher’s computer
SMART Classroom Suite software has two sets of components:
• Teacher components to install on the teacher’s computer
• Student components to install on the student’s computer
Starting the installation
You can start the installation from the SMART Classroom Suite 2010
DVD or by downloading the Teacher wizard executable (.exe) file
from the SMART Support website.
To start the installation from the DVD
1. Insert the DVD into the computer.
The SMART Classroom Suite dialog box appears.
NOTE
If the dialog box doesn’t appear, browse to and open
[DVD Drive]\CDBrowser.exe using Windows® Explorer.
2. Select Install Teacher Components.
The SMART Classroom Suite InstallShield Wizard appears.
3. Follow the on-screen instructions to complete the installation.
To download and start the Teacher installation wizard from the Web
1. Go to smarttech.com/software
, click SMART Classroom Suite
for Windows from the Choose a product drop-down list and
follow the on-screen instructions.
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3 | CHAPTER 2
– INSTALLING THE SUITE ON THE
TEACHER’S COMPUTER
2. Click Download in the SMART Classroom 2010-teacher
installation section.
3. Enter the requested information, and then click
Start Download.
4. Save the file to a temporary location on the teacher’s computer.
5. Double-click the file.
The SMART Classroom Suite InstallShield Wizard appears.
4 | CHAPTER 2 – INSTALLING THE SUITE ON THE
TEACHER’S COMPUTER
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Installing Teacher components
In step 5 of the SMART Classroom Suite InstallShield Wizard, you
choose either the Complete or the Custom method for installing the
software on the teacher's computer.
To install Teacher components
1. Start the Teacher installation wizard, and then click Next.
The License Agreement page appears.
2. Review the licence agreement. If you accept the terms, select
I accept the terms in the license agreement, and then click
Next.
Complete
Installs the following:
Custom
Installs SMART Notebook
software and your choice of one
or more of the following:
• SMART Notebook software
• SMART Response CE
software
• SMART Sync Teacher
software
• SMART Product Drivers
• Gallery collections
• SMART Response CE
software
• SMART Sync Teacher
software
• SMART Product Drivers
• Gallery collections
• SMART Sync Class List
Server
• SMART Sync Administrator
Tool
NOTE
If you’re installing SMART
Sync Class List Server or
SMART Sync Administrator
Tool, you can disable the
SMART Notebook software
installation.
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5 | CHAPTER 2
– INSTALLING THE SUITE ON THE
TEACHER’S COMPUTER
TIP
If you want a printed copy of the license agreement for
your school’s records, click Print.
3. Type the following information into the Customer Information
page, and then click Next.
– The teacher’s user name in the User Name box.
– The school’s name in the Organization box.
– Your product key in the Product Key box.
NOTES
– You can find your product key on an insert inside the
DVD case. If you downloaded SMART Classroom
Suite software from the SMART Support website, you
can purchase a product key from your reseller.
– Entering a product key is optional. If you don’t provide
a product key during installation, you can do so later
using the activation wizard (see page 7).
4. After you complete the Customer Information page, click Next.
The Setup Type page appears.
5. Select Complete to install default Teacher components, and
then click Next to go to the Ready to Install the Program page.
Skip to step 8.
OR
Select Custom to install selected Teacher and System
Administrator programs, and then click Next to go to the
Custom Setup page.
6. Select the components you want to install, and then click Next.
IMPORTANT
If you choose not to install a component that is currently on
the computer, see page 20.
6 | CHAPTER 2 – INSTALLING THE SUITE ON THE
TEACHER’S COMPUTER
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NOTES
– If you want to change the installation folder from the
default location, click Change, and then browse to
and select a new folder.
– If you’re installing SMART Product Drivers, select the
Add SMART Tools to the Startup folder check box
to start Floating Tools automatically each time the
computer starts.
7. Select the Gallery collections you want to install, and then click
Next.
NOTE
If you downloaded the installation wizard (see page 2) and
then chose to install Gallery collections, the wizard
downloads and installs the collections from the SMART
website. Depending on your Internet connection, this can
take several minutes.
8. Click Install on the Ready to Install the Program screen.
The installation wizard installs the selected Teacher
components.
9. When the InstallShield Wizard Completed screen appears, click
Finish.
The installation wizard closes.
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7 | CHAPTER 2
– INSTALLING THE SUITE ON THE
TEACHER’S COMPUTER
Using Teacher components
To start SMART Notebook software
Double-click the SMART Notebook 10 icon on your desktop.
NOTE
SMART Notebook software includes handwriting recognition in
English only. To use handwriting recognition with other
languages, see page 22.
To start SMART Sync Teacher software
Double-click the SMART Sync Teacher 2010 icon on your desktop.
To start SMART Response CE software
Select Start > All Programs > SMART Technologies >
SMART Response > Teacher Tools.
Viewing Help
For information on using the Teacher components of SMART
Classroom Suite software, see the software’s Help file.
To view Help
Select Help > Contents in the program.
Activating SMART Classroom Suite
If you don’t enter a product key during installation, you can do so
later using the activation wizard. You can purchase a product key
from your reseller.
IMPORTANT
Without a product key your software is only enabled for a 30-
day trial.
8 | CHAPTER 2 – INSTALLING THE SUITE ON THE
TEACHER’S COMPUTER
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To activate the suite
1. Start one of the suite’s component programs on the teacher’s
computer.
The Evaluation Version dialog box appears.
2. Click Activate Product.
3. Type the 22-character product key in the Product Key box, and
then click Next.
4. Select Activate Automatically, click Next and then click
Finish.
The activation wizard validates the product key and activates
SMART Classroom Suite 2010.
5. Click Finish.
NOTE
You need to activate Teacher and Student software separately.
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Chapter 3
Installing the suite on a
student’s computer
SMART Classroom Suite software has two sets of components:
• Teacher components to install on the teacher’s computer
• Student components to install on the student’s computer
Starting the installation
You can start the installation from the SMART Classroom Suite 2010
DVD or by downloading the Student installation wizard executable
(.exe) files from the SMART Support website.
To start the installation from the DVD
1. Insert the DVD into the computer.
The SMART Classroom Suite dialog box appears.
NOTE
If the dialog box doesn’t appear, browse to and open
[DVD Drive]\CDBrowser.exe using Windows Explorer.
2. Select Install Student Components.
3. Follow the on-screen instructions to complete the installation.
To download and start the Student installation wizard from the Web
1. Go to smarttech.com/software
, click SMART Classroom Suite
for Windows from the Choose a product drop-down list and
follow the on-screen instructions.
2. Click Download in the student installation section.
10 | CHAPTER 3 – INSTALLING THE SUITE ON A
STUDENT’S COMPUTER
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3. Enter the requested information, and then click
Start download.
4. Save the file to a temporary location on the student’s computer.
5. Double-click the file.
The SMART Classroom Suite InstallShield Wizard appears.
Installing Student components
In step 4 of the SMART Classroom Suite InstallShield Wizard, you
choose either the Complete or the Custom method for installing the
software on the student's computer.
Complete
Installs the following:
Custom
Installs your choice of one or
more of the following:
• SMART Notebook SE
software
• SMART Sync Student
software
• Gallery collections
• SMART Notebook SE
software
• SMART Sync Student
software
• Gallery collections
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11 | CHAPTER 3
– INSTALLING THE SUITE ON A
STUDENT’S COMPUTER
To install Student components
1. Start the Student installation wizard, and then click Next.
The License Agreement page appears.
2. Review the license agreement, and if you accept the terms,
select I accept the terms in the license agreement, and then
click Next.
TIP
If you want a printed copy of the license agreement for
your school’s records, click Print.
3. Type the following information in the Customer Information
page, and then click Next.
– The student’s user name in the User Name box.
– The school’s name in the Organization box.
– Your product key in the Product Key box.
NOTES
– You can find your product key on an insert inside the
DVD case. If you downloaded SMART Classroom
Suite software from the SMART Support website, you
can purchase a product key from your reseller.
– Entering a product key is optional. If you don’t provide
a product key during installation, you can do so later
using the activation wizard (see page 7).
The Setup Type page appears.
4. Select Complete to install default Student components, and
then click Next to go to the Ready to Install the Program page.
Skip to step 7.
OR
Select Custom to install select Student components, and then
click Next to go to the Custom Setup page.
5. Select the components you want to install, and then click Next.
12 | CHAPTER 3 – INSTALLING THE SUITE ON A
STUDENT’S COMPUTER
99-01137-20-A0
IMPORTANT
If you choose not to install a component that is currently on
the computer, see page 20.
NOTE
If you want to change the installation folder from the
default location, click Change, and then browse to and
select a new folder.
6. Select the Gallery collections you want to install, and then click
Next.
NOTE
If you downloaded the installation wizard (see page 9) and
then choose to install Gallery collections, the wizard
downloads and installs the collections from the SMART
website. Depending on your Internet connection, this
process can take several minutes.
7. Click Install on the Ready to Install the Program screen.
The installation wizard installs the selected Student
components.
8. When the InstallShield Wizard Completed page appears, click
Finish.
The installation wizard closes.
Using Student components
To start SMART Notebook SE software
Double-click the SMART Notebook SE icon on the desktop.
NOTE
SMART Notebook SE software includes handwriting recognition
in English only. To use handwriting recognition with other
languages, see page 22.
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13 | CHAPTER 3
– INSTALLING THE SUITE ON A
STUDENT’S COMPUTER
To start SMART Sync Student software
The method for starting SMART Sync Student software depends on
installation settings and the student’s hardware.
Depending on the installation settings, SMART Sync Student
software may start automatically when the computer starts.
If the software doesn’t start automatically, or if you closed the
software since the computer started, double-click the SMART Sync
Student 2010 icon on the desktop.
Viewing Help
For information on using the Student components of SMART
Classroom Suite software, see the software’s Help file.
To view the SMART Notebook SE Help
Select Help > Contents.
Activating SMART Classroom Suite
If you don’t enter a product key during installation, you can do so
later using the activation wizard. You can purchase a product key
from your reseller.
To activate the suite
1. Start SMART Notebook SE software on the student’s computer.
The Evaluation Version dialog box appears.
2. Click Activate Product.
3. Type the 22-character product key in the Product Key box, and
then click Next.
4. Follow the on-screen instructions.
NOTE
You need to activate Teacher and Student software separately.
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Chapter 4
Configuring SMART Sync
Student software
If you previously installed and configured SMART Sync Student
software on a student’s computer, the installation wizard uses that
installation’s SyncClient.ini file to configure SMART Sync Student
software. Otherwise, the wizard uses a default SyncClient.ini file. In
either case, you can configure SMART Sync Student software using
the SMART Sync Student Configuration Tool on the teacher’s
computer.
Running the SMART Sync Student
Configuration Tool
If you want to configure your school’s SMART Sync Student
installations, you can manually run the SMART Sync Student
Configuration Tool.
IMPORTANT
The configuration tool is installed on the teacher’s computer.
To run the SMART Sync Student Configuration Tool
1. Select Start > All Programs > SMART Technologies >
SMART Sync > SMART Sync Student Configuration Tool
2010.
The SMART Sync Student Configuration Tool dialog box
appears.
2. Click Next.
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15 | CHAPTER 4
– CONFIGURING SMART SYNC STUDENT
SOFTWARE
3. On the Interface page, select one of the following options, and
then click Next.
NOTE
If you select Hidden from students, the student is unable
to do the following:
– Connect to a teacher by selecting the teacher’s name
from a list
– Manually start SMART Sync Student software
– Manually enter the student’s ID after starting
SMART Sync Student software
The relevant controls in SMART Sync Student
Configuration Tool will be disabled or hidden.
The Startup page appears.
4. Select one of the following options:
Option Select this option to:
Visible to
students
Show the SMART Sync software user
interface to the students.
Hidden from
students
Hide the SMART Sync software user
interface from the students.
Option Select this option to:
Allows the
student to select
from a list of
available
teachers
Allow the student to select a teacher from
a drop-down list using teacher discovery.
NOTE
This option is disabled if you clicked
Hidden from students in step 3.
Automatically
connects with
this Teacher ID
Connect SMART Sync Student software
to a specific teacher through the teacher’s
ID.
Type the ID in the box below the option.
16 | CHAPTER 4 – CONFIGURING SMART SYNC STUDENT
SOFTWARE
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5. If you selected Allows the student to select from a list of
available teachers and want to use SMART Sync Class List
Server for teacher discovery, or if you selected Automatically
connects using administered classes, select the Uses the
Class List Server hostname or IP address check box.
Type the host name or IP address of the SMART Sync Class
List Server computer in the box below the check box.
NOTE
If your network uses DHCP, refer to the SMART Sync
Class List Server computer by hostname rather than by IP
address.
6. If the computer has multiple network adapters, click Network
Adapter Selection to specify the order of the network adapters,
and then click Next.
The Options page appears.
7. Clear the Start SMART Sync Student automatically
check box if you don’t want SMART Sync Student software to
start when the student first logs on.
Automatically
connects with
this hostname or
IP address
Connect SMART Sync Student software
to a specific teacher through the
hostname or IP address.
Type the hostname or IP address in the
box below the option.
NOTE
If your network uses DHCP, SMART
recommends that you refer to the
computer by hostname rather than
by IP address.
Automatically
connects using
administered
classes
Connect SMART Sync Student software
to a teacher specified in a SMART School
file.
Option Select this option to:
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