© 2010 QNAP Systems, Inc. All Rights Reserved.
QNAP Turbo NAS
User Manual
(Version: 3.3.0)
2
Table of Contents
.............................................................................................................6
1. Notice
....................................................................................................... 7
1.1 Regulatory Notice
....................................................................................................... 8
1.2 Symbols in this document
....................................................................................................... 9
1.3 Safety Information and Precautions
.............................................................................................................10
2. Getting Started
....................................................................................................... 15
2.1 Browse the CD-ROM
....................................................................................................... 17
2.2 Hard Disk Drive Compatibility List
....................................................................................................... 18
2.3 Check System Status (LED and Alarm Buzzer)
....................................................................................................... 21
2.4 Connect to the NAS Network Shares
....................................................................................................... 23
2.5 Connect to the NAS by Web Browser
....................................................................................................... 29
2.6 System Migration
.............................................................................................................32
3. System Administration
....................................................................................................... 33
3.1 General Settings
....................................................................................................... 37
3.2 Network
....................................................................................................... 48
3.3 Hardware
....................................................................................................... 51
3.4 Security
....................................................................................................... 54
3.5 Notification
....................................................................................................... 57
3.6 Power Management
....................................................................................................... 59
3.7 Network Recycle Bin
....................................................................................................... 60
3.8 Backup/ Restore Settings
....................................................................................................... 61
3.9 System Logs
....................................................................................................... 64
3.10 Firmware Update
....................................................................................................... 69
3.11 Restore to Factory Default
.............................................................................................................70
4. Disk Management
....................................................................................................... 70
4.1 Volume Management
....................................................................................................... 74
4.2 RAID Management
3
....................................................................................................... 96
4.3 HDD SMART
....................................................................................................... 97
4.4 Encrypted File System
....................................................................................................... 98
4.5 iSCSI
....................................................................................................... 135
4.6 Virtual Disk
.............................................................................................................137
5. Access Right Management
....................................................................................................... 137
5.1 Users
....................................................................................................... 143
5.2 User Groups
....................................................................................................... 144
5.3 Share Folders
....................................................................................................... 161
5.4 Quota
.............................................................................................................162
6. Network Services
....................................................................................................... 163
6.1 Microsoft Networking
....................................................................................................... 176
6.2 Apple Networking
....................................................................................................... 177
6.3 NFS Service
....................................................................................................... 180
6.4 FTP Service
....................................................................................................... 182
6.5 Telnet/ SSH
....................................................................................................... 183
6.6 SNMP Settings
....................................................................................................... 185
6.7 Web Server
..................................................................................................... 2086.7.1 Virtual Host
....................................................................................................... 212
6.8 Network Service Discovery
.............................................................................................................214
7. Web File Manager
.............................................................................................................222
8. Multimedia Station
....................................................................................................... 255
8.1 QMobile
.............................................................................................................282
9. Download Station
.............................................................................................................294
10. Surveillance Station
.............................................................................................................302
11. iTunes Service
.............................................................................................................305
12. UPnP Media Server
.............................................................................................................307
13. MySQL Server
.............................................................................................................309
14. QPKG Plugins
4
.............................................................................................................311
15. Backup
....................................................................................................... 311
15.1 External Drive
....................................................................................................... 313
15.2 USB One Touch Copy
....................................................................................................... 316
15.3 Remote Replication
....................................................................................................... 327
15.4 Time Machine
.............................................................................................................332
16. External Device
....................................................................................................... 332
16.1 External Storage Device
....................................................................................................... 333
16.2 USB Printer
..................................................................................................... 33416.2.1 Windows XP Users
..................................................................................................... 33616.2.2 Windows Vista/ Windows 7 Users
..................................................................................................... 33816.2.3 Mac OS X 10.4
..................................................................................................... 34316.2.4 Mac OS X 10.5
....................................................................................................... 349
16.3 UPS Settings
.............................................................................................................354
17. System Status
....................................................................................................... 354
17.1 System Information
....................................................................................................... 355
17.2 System Service
....................................................................................................... 356
17.3 Resource Monitor
.............................................................................................................359
18. Use the LCD Panel
.............................................................................................................366
19. NetBak Replicator
.............................................................................................................383
20. Connect to QNAP NAS from the Internet (DDNS Service)
.............................................................................................................391
21. Set SMS and Email Alert
.............................................................................................................400
22. Set up UPnP Media Server for Media Playing
.............................................................................................................409
23. Host a Forum with phpBB on QNAP NAS
.............................................................................................................421
24. NAS Maintenance Settings
....................................................................................................... 422
24.1 Restart/ Shut down Server
....................................................................................................... 424
24.2 Reset Administrator Password and Network Settings
....................................................................................................... 426
24.3 System Temperature Protection
....................................................................................................... 427
24.4 Troubleshooting-Abnormal RAID Operation
5
.............................................................................................................429
25. GNU GENERAL PUBLIC LICENSE
6
1. Notice
Thank you for choosing QNAP products! This user manual provides detailed instructions of using the
Turbo NAS (network-attached storage). Please read carefully and start to enjoy the powerful
functions of the Turbo NAS!
The Turbo NAS is hereafter referred to as the NAS.
This manual provides the description of all the functions of the Turbo NAS. The product you
purchased may not support certain functions dedicated to specific models.
Le ga l No tice s
©Copyright 2009–2010. QNAP Systems, Inc. All Rights Reserved.
All the features, functionality, and other product specifications are subject to change without prior
notice or obligation. Information contained herein is subject to change without notice.
QNAP and the QNAP logo are trademarks of QNAP Systems, Inc. All other brands and product
names referred to are trademarks of their respective holders.
Further, the ® or ™ symbols are not used in the text.
DISCLA IME R
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product
from direct, indirect, special, incidental, or consequential software, or its documentation. QNAP
makes no warranty or representation, expressed, implied, or statutory, with respect to its products
or the contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation without obligation to
notify any individual or entity.
Back up your system periodically to avoid any potential data loss. QNAP disclaims any responsibility
of all sorts of data loss or recovery.
Should you return any components of the NAS package for refund or maintenance, make sure they
are carefully packed for shipping. Any form of damages due to improper packaging will not be
compensated.
7
1.1 Regulatory Notice
F CC STA T E ME NT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/television technician for help.
The changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Shielded interface cables, if any, must be used in order to comply with the emission limits.
CE NOT ICE
Class B only.
8
1.2 Symbols in this document
Warning
This icon indicates the instructions must be strictly followed. Failure to
do so could result in injury to human body or death.
Caution
This icon indicates the action may lead to disk clearance or loss OR
failure to follow the instructions could result in data damage, disk
damage, or product damage.
Important
This icon indicates the information provided is important or related to
legal regulations.
9
1.3 Safety Information and Precautions
1. The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–
95%. Please make sure the environment is well-ventilated.
2. The power cord and devices connected to the NAS must provide correct supply voltage
(100W, 90–264V).
3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and
humidity of the environment are in optimized level.
4. Unplug the power cord and all the connected cables before cleaning. Wipe the NAS with a dry
towel. Do not use chemical or aerosol to clean the NAS.
5. Do not place any objects on the NAS for the server’s normal operation and to avoid overheat.
6. Use the flat head screws in the product package to lock the hard disk drives (HDD) in the NAS
when installing the HDD for proper operation.
7. Do not place the NAS near any liquid.
8. Do not place the NAS on any uneven surface to avoid falling off and damage.
9. Make sure the voltage is correct in your location when using the NAS. If you are not sure,
please contact the distributor or the local power supply company.
10. Do not place any object on the power cord.
11. Do not attempt to repair your NAS in any occasions. Improper disassembly of the product
may expose you to electric shock or other risks. For any enquiries, please contact the
distributor.
12. The chassis (also known as rack mount) NAS models should only be installed in the server
room and maintained by the authorized server manager or IT administrator. The server
room is locked by key or keycard access and only certified staff is allowed to enter the server
room.
Wa rning:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries according to
the manufacturer’s instructions.
Do NOT touch the fan inside the system to avoid serious injuries.
10
2. Getting Started
Hardware Installation
For the information of hardware installation, see the ‘Quick Installation Guide’ (QIG) in the product
package. You can also find the QIG in the product CD-ROM or QNAP website (http://www.qnap.com/
).
Software Installation
After you have installed the NAS hardware, you can proceed to the software installation. The
following demonstration is based on Windows OS.
1. Install QNAP Finder from the product CD-ROM.
11
2. Run QNAP Finder. If Finder is blocked by your firewall, unblock the utility.
3. QNAP Finder detects your NAS which has not been configured. Click 'Yes' which you are
prompted to perform quick setup of the NAS.
12
4. Click 'OK' to proceed.
5. Your default web browser will be opened. Follow the instructions to configure the NAS.
13
6. Click 'START INSTALLATION' in the last step.
7. All the installed hard disk drives will be formatted and all the data will be cleared. Click 'OK' to
proceed.
14
8. When finished, click 'Return to system administration page' or enter the NAS IP in the web
browser to connect to the web administration page of the NAS.
15
2.1 Browse the CD-ROM
The NAS CD-ROM contains documentation including Quick Installation Guide (QIG), user manual,
application notes, and software utilities QNAP Finder, NetBak Replicator, and QGet.
16
You can browse the CD-ROM and access the following contents:
Finder: The setup program of QNAP Finder (for Windows OS).
Firmware: The firmware IMG file for the NAS model you purchased.
Mac: The setup program of QNAP Finder (for Mac OS).
Manual: The Quick Installation Guide, software user manuals, and hardware manual of Turbo
NAS.
QGet: The setup program of QGet download utility (for Windows OS).
QSG: View the hardware installation instructions of the NAS.
Replicator: The setup program of NetBak Replicator (Windows utility for data backup from
Windows OS to QNAP NAS).
The above contents are also available on QNAP website (http://www.qnap.com/).
17
2.2 Hard Disk Drive Compatibility List
This product works with 2.5-inch/ 3.5-inch SATA hard disk drives (HDD) from major HDD brands.
For the HDD compatibility list, please visit http://www.qnap.com/.
Im po rta nt:
QNAP disclaims any responsibility for product damage/ malfunction or data
loss/ recovery due to misuse or improper installation of hard disks in any occasions for any
reasons.
Ca utio n:
Note that if you install a HDD (new or used) which has never been installed on
the NAS before, the HDD will be formatted and partitioned automatically and all the disk
data will be cleared.
18
2.3 Check System Status (LED and Alarm Buzzer)
LE D Displa y & Sy s te m Sta tu s Ov e rv ie w
LE D
Co lour
LE D S ta tus
De s c riptio n
System
Status
Re d
/
Gree n
Flashes green and red
alternately every 0.5
sec
1) The HDD on the NAS is being formatted
2) The NAS is being initialised
3) The system firmware is being updated
4) RAID rebuilding is in process
5) Online RAID capacity expansion is in
process
6) Online RAID level migration is in process
Red
1) The HDD is invalid
2) The disk volume has reached its full
capacity
3) The disk volume is going to be full
4) The system fan is out of function (TS-119
does not support smart fan.)
5) An error occurs when accessing (read/
write) the disk data
6) A bad sector is detected on the HDD
7) The NAS is in degraded read-only mode (2
member HDD fail in a RAID 5 or RAID 6
configuration, the disk data can still be
read)
8) (Hardware self-test error)
Flashes red every 0.5
sec
The NAS is in degraded mode (one member
HDD fails in RAID 1, RAID 5 or RAID 6
configuration)
Flashes green every 0.5
sec
1) The NAS is starting up
2) The NAS is not configured
3) The HDD is not formatted
19
LE D
Co lour
LE D S ta tus
De s c riptio n
Green
The NAS is ready
Off
All the HDD on the NAS are in standby mode
LAN
Ora nge
Orange
The disk data is being accessed and a read/
write error occurs during the process
Flashes orange
The NAS is connected to the network
HDD
Re d
/
Gree n
Flashes red
The NAS is being accessed from the network
Red
A HDD read/ write error occurs
Flashes green
The disk data is being accessed
Green
The HDD can be accessed
USB
Blu e
Flashes blue every 0.5
sec
1) A USB device (connected to front USB port)
is being detected
2) A USB device (connected to front USB port)
is being removed from the NAS
3) The USB device (connected to the front USB
port) is being accessed
4) The data is being copied to or from the
external USB or eSATA device
Blue
1) A front USB device is detected (after the
device is mounted)
2) The NAS has finished copying the data to or
from the USB device connected to the front
USB port
Off
No USB device can be detected
eSATA*
Ora nge
Flashes
The eSATA device is being accessed
Off
No eSATA device can be detected
* TS-210, TS-219, TS-439U-SP/RP, TS-809 Pro, TS-809U-RP do not support eSATA port.
20
A la rm Buz z e r (the a la rm b uzze r ca n be d isa b le d in ‘Sy ste m T oo ls’ > ‘Hardwa re Se ttings’)
Be e p sound
De s c riptio n
Short beep (0.5
sec)
1) The NAS is starting up
2) The NAS is being shut down (software shutdown)
3) The user presses the reset button to reset the NAS
4) The system firmware has been updated
Short beep (0.5
sec)
The NAS data cannot be copied to the external storage device
from the front USB port
Short beep (0.5
sec), long beep
(1.5 sec)
The system fan is out of function (TS-119 does not support
smart fan.)
Long beep (1.5
sec)
1) The disk volume is going to be full
2) The disk volume has reached its full capacity
3) The HDD on the NAS are in degraded mode
4) The user starts HDD rebuilding
1) The NAS is turned off by force shutdown (hardware
shutdown)
2) The NAS has been turned on and is ready
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