Barco service bulletin
Serial Number: 770
Date: 30/07/2008
Product: S14 & S22
Priority code*: A
A.
”Must” modification, Barco will provide the necessary components to perform this modification
at no charge.
B.
Improves the reliability of the product.
C.
Improves the general working conditions of t he pr odu ct.
D.
For information only.
1. DTS V2.1 CALIBRATION ISSUE FOR S14 &
S22
1.1 General
Phenom enon
With the latest DTS (Director Toolset) v2.1 control software, S14 and S22 tiles result in
black tiles after calibration.
Before calibration, the whole LED-wall shows a normal image but after calibration with the
DTS v2.1 control software, the tiles remain black. However information shown in the DTS
v2.1 control software, says that calibration has been done successfull
yandtileshavebeen
detected correctly.
Cause
One driver file used inside the DTS v2.1 control software does not function correctly.
Solution
Replacing the current file with a patch file that can be downloaded from Barco’s secure
Partnerzone or can be found on h
ttps://my.Barco.com.
Article number: R33900017.
Scope
All S14 and S22 tiles.
1.2 How to install the patch file?
The file named MEdriver.dll has to be replaced
1.Close the DTS v2.1 control software.
2.Unzip MEdriver.zip.
3.Browse to the installation folder of the DTS v2.1 c ontrol software.
Note:This folder is normally located under: : "C:\Program Files\Barco\Director Toolset
2.1"
4.Rename the original "MEdriver.dll" to "MEdriver_old.dll"
Barco nv Media & E nte rtain ment Division
Noordlaan 5, B-8520 Kuurne
www.barco.com
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Barco service bulletin
5.Copy the new "MEdriver.dll" file into the specified folder.
6.Restart the DTS v2.1 control s oftware.
1.3 Approvals
Modification approved by:
Quality Manager
Zhao Hua
R&D Manager
Li Ben Liang
Vice President Media
Paul Ryckaert
If you should have any more questions, or remarks, please do not hesitate to contact our
technical support team on following E-mail address “service.mne@barco.com”.
InfoT: 770
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