Silver S2500 User manual

Brand: Silver

Model: S2500

Category: Money counting machines

Type: User manual

User Guide

Commercial Bill Counter

S2500

Thank you for trusting in SILVER for your cash handling needs. In

order to optimize the performance of your equipment, we encourage

you to thoroughly read this user guide prior to use.

TABLE OF CONTENTS

INTRODUCTION ........................................................................................................... 4

1. SAFETY INSTRUCTIONS ........................................................................................ 5

2. EQUIPMENT OVERVIEW ....................................................................................... 7

2.1 Part Description ........................................................................... 7

2.2 Control Panel Description ........................................................... 8

3. GETTING STARTED .............................................................................................. 10

3.1 Installation ................................................................................ 10

3.2 Bill Selection / Placement ......................................................... 10

4. OPERATION ........................................................................................................... 11

4.1 Counting Operation ................................................................... 11

4.2 Adjusting Counterfeit Detection Features ................................. 11

4.3 Counting Errors ......................................................................... 12

4.4 Thickness Knob Adjustment ..................................................... 12

5. ERROR MESSAGES ............................................................................................ 13

6. SPECIFICATIONS ................................................................................................. 14

BOX CONTENTS ........................................................................................................... 4

a- External display

b- Variable counting speed

c- Easy to use and reliable

d- Voltage range of 100 - 240 VAC

Introduction

The S2500 bill counter is the perfect solution for a fast, reliable and effective

bill counting process. This equipment is designed to meet the most demanding

applications in today's financial market.

Some of the most significant features of this model are:

1- S2500 Bill Counter

2- External Display

3- Power Cord

4- User Guide and Warranty Booklet

User

Guide

All these features will allow the user to save time and resources in their cash

handling process.

Box Contents

1. Safety Instructions

!Warning

Do not use this product in areas where it may be exposed to water or other

liquids.

Unplug this equipment from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

Only use the cable provided with the unit. The use of other cables may result in

electric shock, fire or cause serious damage to the equipment.

Do not operate the equipment in areas with high temperature or high humidity

since it may prevent it from working properly.

To reduce the risk of electric shock, do not disassemble this equipment. Take

it to a qualified service personnel when service or repair work is required.

Opening or removing covers may expose you to dangerous voltages or other

risks. Incorrect reassembly can cause electric shock when the equipment is

subsequently used.

Caution

When unplugging the power cord, do not pull by the cord, instead, grip the

plug to pull it out. Not following these instructions may result in electric

shock, fire or damage to the equipment.

Do not use the equipment if the power cord is damaged or if the plug socket

contact is loose. Not following these instructions may result in electric shock,

fire or other hazards.

Do not place heavy objects over the cord and do not bend it excessively since

it could get damaged. Not following these instructions may result in electric

shock, fire or other hazards.

Remove the power cord plug from the wall outlet if the equipment will not be

used for a long period of time.

-Follow all warnings and instructions in this user guide and marked on the unit.

-This equipment is meant to be operated in an indoor environment with proper

ventilation.

-Do not place near direct sunlight, heat sources or air conditioners.

-This equipment should only be operated with the power cord supplied and the

type of power source indicated in this user guide. If you are not sure of the type of

power supply in your location, consult your vendor or local power company.

-To avoid risk of fire or electric shock, never push objects into the equipment

through the case slots or openings since they may touch dangerous voltage points

or shortcut parts. Do not disassemble unit.

-Never spill liquids of any kind on the equipment.

-Unplug this equipment from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

•When the power cord or plug is damaged or frayed*

•If liquid has been spilled into the unit or it has been exposed to rain or

water*

•If the unit has been dropped or the case has been damaged*

•If the equipment shows a noticeable change in performance

Note: Do not remove the "ground" prong from the power cord. It is a safety feature

meant to protect the user from harm and the equipment from damage.

**not covered under warranty

Safety Instructions

cont.

2. Equipment Overview

2.1 Part Description

1- Bill Guiders

2- Hopper Tray

3- Control Panel

4- Stacker Tray

5- Feeding Gap Adjustment Knob

6- On/Off Power Switch

7- Power Jack

8- Serial Port

1- Aligns the bills to be counted

2- Where bills are placed to be counted

3- Controls to operate different functions

4- Location of counted bills

5- Used to adjust the opening where bills

enter the equipment from the hopper tray

6- Used to turn the equipment on and off

7- Connection for the power cord

8- Connection for external display

•ADD: Activate or Deactivate the Addition function

It allows the user to add all the counts performed by the equipment under this

mode.

•DD: Verification of the Size (Width) of the bill

The equipment stores the width of the first bill counted as a comparison reference

with the rest of the bills counted. Press and hold the DD key for 3 sec. and the

current DD-5 sensitivity level will appear on the screen. Using the numeric

keypad, select the desired new sensitivity in the range 1-9, where "1" is the

minimum and "9" is the maximum sensitivity.

•SPEED: Selection of counting speed

By pressing the SPEED key repeatedly, the user selects counting rates between

1000-1200-1400-1600 bills per minute.

•UV: Verification of the UV features of the bill (UV and MG/UV models only)

Press and hold the UV key for 3 sec. and the current level of UV-5 sensitivity will

appear on the screen. Using the numeric keypad, select the desired new sensitivity

in the range 1-9, where "1" is the minimum and "9" is the maximum sensitivity.

Equipment Overview

cont.

2.2 Control Panel Description

Equipment Overview

cont.

•MG: Magnetic verification of the bill (available only on the MG/UV model)

Press and hold the MG key for 3 sec. and the current MG-5 sensitivity level will

appear on the screen. Using the numeric keypad, select the new desired

sensitivity level within the range 1-9, where "1" is the minimum and "9" is the

maximum sensitivity.

•LEVEL (IR): Adjusts the intensity of the counting sensors

Allows you to adjust the intensity of the counting sensors depending on the

physical state of the bills. The intensity can be adjusted in the range 1 - 9.

•A / M: Selection of automatic or manual start mode

In Automatic mode, the equipment begins counting when the user places the bills

on the hopper tray. In Manual mode, the user controls the start of the count by

pressing START. "AUTO" will be displayed on the screen when the equipment is

in Automatic mode.

•C: (Clear) Used to erase the count data from the screen

•BATCH: Enables or disables batch counting

By pressing the Batch key repeatedly, the user can choose between the

default grouping options. If the batch quantity needed does not appear in

the default options, the user can manually key in a different batch value.

The equipment stops counting when it reaches the selected/keyed batch

amount of bills.

•START: Press START to begin counting in Manual mode

Press START to validate any change in the sensitivity setting of the

detection functions.

1. Avoid counting wet, excessively dirty, bent or damaged bills

2. Avoid those objects that could be mixed with bills like staples and paper

clips.

3. If counting new bills, fan them lightly since they often stick together.

4. Position the bills in an orderly manner on the hopper tray to ensure an error-

free operation.

$$ $$

3. Getting Started

3.1 Installation

Select an appropriate workstation or space that is clean, flat and leveled. The

equipment should never be placed near strong sources of light, heat sources or air

conditioners. Please do not install the equipment where its weight cannot be

supported. Plug the power cable to the back of the unit and into the wall power

outlet. Turn the equipment on.

3.2 Bill Selection / Placement

To ensure proper operation:

4.1 Counting Operation

-Turn on the equipment by pressing the power switch.

-The unit will immediately proceed with a self-check routine to confirm the

proper functioning of its main components. If any error message is reported, go to

the Error Messages section of this guide to identify its cause.

-Select the detection functions MG-UV-DD (MG - UV only available on models

with counterfeit detection).

-Select other optional functions such as BATCH, MANUAL, etc.

- Place the bills in an orderly manner on the hopper tray and the unit will

start counting automatically.

NOTE: If the unit is in MANUAL mode, press START to begin counting.

4.2 Adjusting Counterfeit Detection Features (UV and MG/UV model)

The user may need to adjust the sensitivity of the MG-UV-DD-LEVEL detection

functions based on the particular characteristics of the bill being counted. To

change these values, the operator must press the key of the desired function for 3

seconds until the display shows the current value of that function. The user can

then set the desired sensitivity level using the numeric keys on the control panel.

The sensitivity can be adjusted in the range of 1-9 with 1 being the lowest level

and 9 being the highest sensitivity level. Press START to save those changes and

exit the adjustment menu.

NOTE: If there are frequent error messages related to the UV and MG functions

(A0-A1-b), consider reducing the sensitivity of these functions since they could

be at values above the one suitable for the currency being counted.

4. Operation

4. Operation cont.

4.3 Counting Errors

If there are continuous counting errors, proceed as follows:

-Make sure the bills are positioned neatly in the hopper tray.

-Verify that the counting sensors are not affected by particles of dust or of

some other nature.

-Make sure that the thickness adjustment gap is in the proper position for that

bill.

-If the equipment displays continuous error messages related to the MG and

UV functions (A0-A1-b), consider reducing the sensitivity.

4.4 Thickness Knob Adjustment

If there are continuous errors during counting or the EC error message

appears frequently during operation of the equipment, the thickness knob

most likely needs to be adjusted.

The adjustment screw is located on the back of the unit. If the screw is turned

to the right (-), the opening where bills enter the equipment from the hopper

tray narrows, making the bills run tighter. Turning the screw to the left (+)

widens the gap, making the bills run more freely.

NOTE: For new bills, it is recommended to leave the gap narrow. For used and worn

bills, it is recommended to widen the gap.

5.Error Messages

ERROR TYPE OF

ERROR CAUSE OF

ERROR POSSIBLE SOLUTION

dd0-dd1

EA3

EAr

EAL

Bill stuck in equipment

Two or more bills

passed together (one on

top of the other)

Broken or torn bill

Two or more bills

passed together (partial

overlap)

Stacker sensor

damaged or obstructed

Jamming

Double Bill

Broken Bill

Chain Error

Stacker Sensor

Size Detection Bills of different sizes

mixed together

Speed Sensor

Right counting

sensor

Left counting

sensor

Dirty or damaged sensor

Damaged or obstructed

sensor

Damaged or obstructed

sensor

-Turn off the equipment and try to

remove the bill manually

-Adjust the thickness adjustment knob

-Reduce the Level (IR)

- Remove the torn bill and continue

the count

-Adjust the thickness adjustment knob

-Check the condition of the bills

-Clean the stacker sensor

-Remove the stuck bill

-Remove the problematic bill

-Increase DD Level

- Contact technical support

-Check and clean right sensor

-Contact technical support

-Check and clean left sensor

-Contact technical support

Error Messages

cont.

SOLUTION ERROR CAUSE

-Suspicious UV feature on bill

-Problems with UV detection

-Suspicious UV feature on bill

-Problems with UV detection

-Suspicious MG feature on bill

-Problems with MG detection

-Suspicious IR (Level) feature on

bill

-Remove the suspicious bill (last one in stacker

tray)

-Consider reducing UV sensitivity

-Remove the suspicious bill (second to last bill in stacker

tray)

-Consider reducing UV sensitivity

-Remove the suspicious bill from the stacker tray

-Consider reducing MG sensitivity

-Remove the suspicious bill from the stacker tray

-Consider reducing IR sensitivity

Note: If it is necessary to replace the fuse at any time, please ensure they

are of the same characteristics as the original.

6. Specifications

Variable Counting Speed: 1000-1200-1400-1600 bills/min

Feeding System: Friction Roller System (Front loading)

Hopper Capacity: 300 bills (good fitness condition)

Stacker Capacity: 200 bills (good fitness condition)

Bill Size Range: 170mm x 85mm - 115 mm x 50 mm

Screen: LCD Digital

Power Source: 100 - 240 VAC 60/50 Hz

Power Consumption: 60 Watts (Max.)

Weight: 10.7 lbs / 4.9 Kgs

Dimensions: 24.2 x 27.6 x 24.5 cm

9.5 x 10.9 x 9.6 in

Ambient Temperature: 32°F - 104°F (0°C - 40°C)

Ambient Humidity: 25 % - 80 %

All support provided from our North American office

Monday - Friday

9:00 AM - 5:00PM EST

1-888-993-2228

support@accubanker.com

Apoyo Técnico disponible en AccuBANKER USA

Lunes - Viernes

9:00 AM - 5:00PM EST

1-888-993-2228

support@accubanker.com

5. Mensajes de Error

SOLUCIÓN ERROR CAUSA

-Billete sospechoso por UV

-Sistema de UV con problemas

-Billete sospechoso por UV

-Sistema de UV con problemas

-Billete sospechoso por MG

-Sistema de MG con problemas

-Billete detectado por la función

LEVEL (IR)

-Retire el billete sospechoso (ultimo en la bandeja)

- Considere reducir la sensibilidad UV

-Retire el billete sospechoso (penultimo en la bandeja)

- Considere reducir la sensibilidad UV

-Retire el billete sospechoso de la bandeja

-Considere reducir la sensibilidad MG

-Retire el billete sospechoso de la bandeja

-Considere reducir la sensibilidad LEVEL

Nota: Si fuera necesario reemplazar el fusible en algún momento, asegúrese de que sean de

iguales características a los originales.

6. Especificaciones

Velocidad de conteo: 1000-1200-1400-1600 billetes/min

Sistema de Alimentación: Fricción por Rodillos (Carga Frontal)

Bandeja de Entrada: Capacidad 300 billetes (buenas condiciones)

Bandeja de Salida: Capacidad: 200 billetes (buenas condiciones)

Rango de tamaño de billetes: 170mm x 85mm - 115 mm x 50 mm

Pantalla: LCD Digital

Voltaje de Alimentación: 100 - 240 VAC 60/50 Hz

Consumo de Potencia: 60 Watts (Max.)

Peso: 10.7 lbs / 4.9 Kgs

Tamaño de la unidad: 24.2 x 27.6 x 24.5 cm

9.5 x 10.9 x 9.6 in

Temperatura ambiente de trabajo: 32°F - 104°F ( 0 C - 40C)

Humedad Ambiente: 25 % - 80 %

5. Mensajes de Error

ERROR TIPO DE

ERROR CAUSA DEL

ERROR POSIBLE SOLUCIÓN

dd0-dd1

EA3

EAr

EAL

Billete atascado dentro

del mecanismo

Dos o mas billetes

pasaron al unisono

Billete roto o partido

Dos o mas billetes

pasaron encadenados

Sensor de salida

dañado u obstruido

Atascamiento

Doble billete

Billete partido

Billetes

encadenados

Sensor de bandeja

de salida

Detección de

tamaño

Billetes de diferente

tamaño mezclados

Sensor de velocidad

Sensor de conteo

derecho

Sensor de conteo

izquierdo

Sensor sucio o dañado

Sensor dañado u

obstruido

Sensor dañado u

obstruido

-Apague la unidad e intente retirar el

billete manualmente

-Verifique el ajuste de espesor

-Reducir el valor de LEVEL

- Retire el billete partido y continue el

conteo

-Verifique el ajuste de espesor

-Revise el estado de los billetes

- Limpie el sensor de salida o retire algun

billete que lo este obstruyendo

-Retire el billete problematico

-Incremente el valor de DD

- Contactar al servicio técnico

-Revisar y limpiar sensor derecho

-Contactar al servicio técnico

-Revisar y limpiar sensor izquierdo

-Contactar al servicio técnico

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Silver S2500 User manual

Brand: Silver

Model: S2500

Category: Money counting machines

Type: User manual

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