Trendnet TV-IP1515PI User guide

1

ViewManagerUserManual

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TableofContents

Introduction ..................................................................................................................................................... 2

View Manager System Requirements ...................................................................................................... 4

Abbreviation Table ................................................................................................................................... 5

Function Keys of the View Manager ........................................................................................................ 5

Chapter 1 View Manager User Log in ............................................................................................................. 7

Chapter 1.1 How to Add a Device ............................................................................................................ 8

Chapter 1.2 IPScan ................................................................................................................................. 8

Chapter 1.2.1 Device Status Icon .......................................................................................................... 10

Chapter 1.2.2 Device Connection Message ............................................................................................ 11

Chapter 1.3 Device Filter ....................................................................................................................... 12

Chapter 1.4 Add a NVR to the View Manager ........................................................................................ 13

Chapter 1.4.1 Video Settings of Device IPCAM Property ....................................................................... 13

Chapter 1.4.2 Image Settings of Device IPCAM Property ...................................................................... 14

Chapter 1.5 Add a Remote NVR to View Manager ................................................................................ 15

Chapter 1.5.1 Quick Add a Device Group IP Camera / NVR .................................................................. 18

Chapter 1.5.2 Modify custom groups connection information IPCAM/NVR ............................................ 19

Chapter 1.6 Window View ...................................................................................................................... 20

Chapter 1.6.1 Local Host Viewer Collections Right-Click Menu ............................................................. 20

Chapter 1.6.2 View Group Right-Click Menu ......................................................................................... 22

Chapter 1.6.3 Select On Screen Camera .............................................................................................. 22

Chapter 2 View Manager Live Image ............................................................................................................ 22

Chapter 2.1 Configure Live View Group ................................................................................................ 22

Chapter 2.2 Dynamic Channel Editing ................................................................................................... 23

Chapter 2.3 PTZ Control (For PTZ models) ........................................................................................... 23

Chapter 2.3.1 On-screen PTZ Control ................................................................................................... 24

Chapter 2.3.2 On-screen Panoramic Camera Control ........................................................................... 24

Chapter 2.3.3 PTZ Control Panel Description ........................................................................................ 25

Chapter 2.3.4 Panoramic Control Panel Description .............................................................................. 25

Chapter 2.3.5 Wall Mount Installation .................................................................................................... 26

Chapter 2.4 Camera Shortcut Keys ....................................................................................................... 26

Chapter 2.4.1 Video Processing ............................................................................................................ 28

Chapter 2.5 Sequence Display .............................................................................................................. 29

Chapter 2.6 Spot Monitor ....................................................................................................................... 29

Chapter 2.7 Instant Snapshot ................................................................................................................ 30

Chapter 3 Playback and Backup ................................................................................................................... 30

Chapter 3.1 Playback ............................................................................................................................ 30

Chapter 3.1.1 Synchronous Playback .................................................................................................... 30

Chapter 3.1.1.1 Multi-channel Synchronous Playback Interface Description ......................................... 30

Chapter 3.1.2 Asynchronous Playback .................................................................................................. 31

Chapter 3.1.3 Backup ............................................................................................................................ 31

Chapter 4 Remote Event Backup .................................................................................................................. 33

Chapter 4.1 Remote Device Download and Backup .............................................................................. 34

Chapter 4.1.1 Remote Playback Settings .............................................................................................. 34

Chapter 4.1.2 Remote Multiple Channel Backup ................................................................................... 35

Chapter 4.1.3 Copy MPlayer .................................................................................................................. 36

Chapter 4.1.4 Backup Image Conversion Format .................................................................................. 36

Chapter 4.1.5 Backup and Snapshot ..................................................................................................... 36

Chapter 4.1.6 Remote NVR Event Search and Backup ......................................................................... 36

Chapter 4.1.6.1 Event Playback ............................................................................................................ 36

Chapter 4.1.6.2 Event Backup ............................................................................................................... 37

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Chapter 5 View Manager System Settings .................................................................................................... 38

Chapter 6 User Management ........................................................................................................................ 39

Chapter 6.1 Add a User ......................................................................................................................... 39

Chapter 6.2 Edit an Existing User .......................................................................................................... 40

Chapter 6.3 Operation Access Management ......................................................................................... 42

Chapter 6.4 Device Management .......................................................................................................... 44

Chapter 6.5 Schedule ............................................................................................................................ 44

Chapter 6.5.1 Account Terminated ......................................................................................................... 44

Chapter 6.6 Account Security ................................................................................................................ 45

Information security account login advanced settings. ........................................................................... 45

Chapter 7 Local Device Manager .................................................................................................................. 45

Chapter 7.1 Local Device Status Report ................................................................................................ 45

Chapter 7.2 HDD Status Report ............................................................................................................ 46

Chapter 8 System Configurations ................................................................................................................. 47

Chapter 8.1 Import and Export ............................................................................................................... 48

Chapter 8.2 Back up Import Location ..................................................................................................... 48

Chapter 9 Find Device .................................................................................................................................. 49

Chapter 10 Troubleshooting .......................................................................................................................... 49

Chapter 10.1 Hard Disk Supported ........................................................................................................ 49

Chapter 10.2 Choosing between SMR and CMR in Hard Drives ........................................................... 49

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Introduction 

TheViewManagerisaWindowsbasedapplicationformanagingcamerasofourNavigatorEnterpriseservers,NVRs,

andDVRs.MajorfeaturesoftheViewManagerincluderemotelivemonitoring,remotevideoplayback,remotevideo

backup,removedevicestatusreport,PTZcontrol,anduserauthentication.

3

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ViewManager3.1

TheViewManagerisa64‐bitWindowsprogramthatsupportsupto65,000camerasand128groupviews.Eachgroup

viewscanhaveamaximumof144channels.Thissoftwareisanideal solution for managing a large amount of

installationsacrosstheInternet



 ViewManagercentralgroupmanagementdatabase

 ViewManagercentraleventmanagement 

 Supportmulti‐channelsimultaneousplaybackandbackup

 Eachgroupscreensupportssimultaneous144channelnetworkrealtimeimagesorhistoricaldata

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Thescreendisplaycanbecustomizedwhenperformingremotemonitoring.Userauthenticationcanaccessowngroup

view.RemotevideoplaybackandbackupcanremotelyaccessvideoclipsinNavigatorsoftware,NVR,DVRand/orIP

cameraSDcard.TheViewManagersoftwarecanalsoprovidevideolossmessages,recordingstatus,connectionstatus,

amongothers.

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Note:TheViewManagerisfreetodownloadandinstall.

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4

ViewManager3.1CPUDecoding 

Theliteralunderstandingistousesoftwaredecoding,butinfactitstillneedshardwareCPUsupport.Inthesoftware

decodingprocess,alargeamountofvideoinformationneedstobecalculated,sotheCPUperformancerequirementis

veryhigh,especiallyforhigh‐resolutionstreaming,themorechannelimages,thehighertheCPUusage.However,with

the compatibility and convenience of software decoding, as long as the CPU performance is strong and there is no

needformulti‐screenoutput,thecostofexternalgraphicscardscanbesaved.

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ThenumberofchannelsdependsontheCPUcachespeed(multiplesplitscreen480P15FPS).

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H.264VideodecodingCPUtypesrecommended:

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 Singlescreen,36channels,CPUi5‐8500andabove.

 Singlescreen,72channels,CPUi7‐8700andabove.

 Dualscreen,100channels,CPUi7‐9700Kandabove.

 Dualscreen,144channels,CUPi7‐9900Kandabove.

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H.265VideodecodingCPUtypesrecommended:



 Singlescreen,18channels,CPUi5‐8500andabove.

 Singlescreen,36channels,CPUi7‐8700andabove.

 Dualscreen,50channels,CPUi7‐9700Kandabove.

 Dualscreen,72channels,CUPi7‐9900Kandabove.

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ViewManagerSystemRequirements

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 Processor:Inteli7Quadcore3.0Ghzandabove.

 Memore:8GBDDR4andabove(Recommended:16GBandabove).

 OperatingSystem:Windows1064Bit(Recommended:ProfessionalEditionVersion1909andabove).

 GraphicsCard:GTX1650samelevelandabove(Recommedend:4GBandabove).

 Itisrecommendedtousededicatedgraphiccards.

 ItisnecessarytoconnectaphysicalmonitororinstallavirtualEDIDemulator,otherwiseDirect3Dwillnot

worknormally,resultinginblackscreensinreal‐timeandplaybackvideos.

 PleasedonotconnectVirtualEDIDsimulatorandexternaloutputsimultaneously.

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5

AbbreviationTable

 PTZ：Pan,tilt,andzoomcamera 

 DVR：Digitalvideorecorder

 NVR：Networkvideorecorder

 HDD：Harddiskdrive

 FPS：Frameratepersecond

 OSD：On‐screendisplay

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FunctionKeysoftheViewManager

PressF2toseethebitrateandframerate(FPS)information,whichcanbeusedtodeterminethesmoothnessofthe

video.Whenthebandwidthisverylow,auserchoosesaproperstreamaccordingtothebandwidthinformation.

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PressF2toseethedevicenameandtimecombinationdisplaymode.Thereare6displaymodesasfollows:



HideDeviceNameDisplayDeviceName DisplayDeviceNameandTime

(HMS)

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DisplayDeviceName,Date(YMD)

andTime(HMS)

DisplayTime(HMS)DisplayDate(YMD)andTime

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6

Thedevicestreaminghas2displaymodesavailable.

Thefollowinginformationcanbedisplayed:

1. Resolution,NumberofFrames(FPS),StreamingSize(bitrate),channelnumber

2. Resolution,NumberofFrames(FPS),StreamingSize(bitrate),channelnumber[QXX,CXX,4p/5p]







TheQ,C,P,i,jnumericaldescriptionisasfollows:



Q(QueueValue) Imageprocessingbufferreferencevalue,theoreticallyQ10isthebest.

 Thelowerqueuereducesthedelay,butitwillbeaffectedbynetworkpacketsand

thevideodatawillnotbereceivedcompletely.

 Thehigherqueuewillleadtothedelaythatwillcauseunevenpicture.

C1 CPUprocessingthread“C1~C4”.IftheimageneedshigherCPUprocessing,forexample:

60/120/4Kfisheyecamera.

I IntelGPUDecode

N NvidiaGPUDecode

4P H.264P‐frame

5P H.265P‐frame

4i H.264i‐frame

5i H.265i‐frame

j

JPEG



GPUDecodeisdescribedasfollows:

 CPU Decode(C)：The Intel CPU system automatically determines how many threads the device requires

(C1~C4)

 IntelGPUDecode(I)：SupportsIntelHD530seriesandabove.

 NvidiaGPUDecode(N)：SupportsNvidiaGTX1030seriesandabove.



In the early days when monitoring computers have to display multiple channels, but the CPU performance is

insufficient, GPU decoding functions are used to greatly reduce the burden on the CPU and provide more analytic

videomonitoringthroughthegraphicscard.Butnow,theCPUperformanceissufficienttocopewithitandadditional

graphicscardGPUisnolongerrequiredtoaidtheCPU.



ListofDisplayResolutionisasfollows:



CIF 320x240

VGA 640x480

480p 720x480

720p 1280x720

FHD 1920x1080

WFHD 2560x1440

QFHD 3840x2160

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7

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Chapter1ViewManagerUserLogin

Pleaseclickonthedesktop  icontologintotheViewManager.Forinformationsecurityreasons,whenuserlogsin

totheViewManagerforthefirsttime,awarningwindowwillappearandremindtheusertosetstrongpasswordto

logintoensurethesystemsecurity.(PleaserefertotheUserAccountManagementchaptertocreateauseraccount

andpassword.)



Whenloginthesystem,theUserLogindialogueboxshowsup. Please choose the “Normal Mode” to login the

system.  Foradvancedusage,therearealsoLDAPandActiveDirectory(AD)modesforloginintothesystem.



BeforeLoginProfile

To create a user login profile, please click Save Profile button after entering Login Type and Username.  This is to

simplytheloginprocess.  However,theusernameandpasswordneedtobepre‐createdbyasystemadministratorvia

UserManager.  PleaseseeUserManagementchapterforfurtherdetails.  ClickOKbuttontologintothesystem.



Note:Thedefaultlogintypeis“NormalMode”.ForAD/LDAPserverrelatedinformation,pleaserefertoChapter8.



8



ViewManagerUserLogin

LoginNamesupportsstoringmultipleaccountmemorysettings,upto128groupscanbeset.



ViewManagerUserLogout

Whentheviewmanagerlogsout,onlythisaccountortheadminaccount with the highest authority can close the

program.



Note:Iftheexistinguserpasswordisblank,pleasechangeittocomplywiththeinformationsecuritypolicy.

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Chapter1.1HowtoAddaDevice

ViewManagersupportsIPScanprotocol.IPScanprotocolisquiteeasyforaddingourNAV,NVR/DVR,andIPcameras. 



Chapter1.2IPScan 

RightmouseclickonIPScanCollection,selectRefreshandsearchforthesupportedDVR/NVRorIPcamerawithinthe

LAN.

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

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9

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ForIPScanfeature,therearemenusystemswhenmouserightclickonthedevice.Thefeaturesaredescribedbelow:



 Delete:DeletealldevicesfromIPScan.

 CheckRepeatIPandDeleteDevice：DeleteIPduplicateLANdevices.

 CheckTimeoverandDeleteDevice：DeleteIPhasnotconnectedtoaLANdeviceforalongtime.

 IPScan:TheIPScanscanthedevicesonalocalareanetwork(LAN).

 DeviceInformation:IPScandetailedinformation(totalnumberofscannednetworkdevicesandtime

oflastscan).



For the device feature on IPScan tree diagram, there are menu systemswhenmouserightclickonthedevice.The

featuresaredescribedbelow:



 Delete:DeleteadevicefromIPScan.

 AddDevicetoPrivate:Addadevicetoaspecifiedgroup.

 Property:Thepropertyofadevice.

 LaunchBrowser:Openthedevicewithabrowserviaport80. 

 RebootDevice:Remotelyrebootadevice

 Device Information: Display the detailed device information including device name, firmware, IP

address,MAC,model,andetc.

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10

 



Thedeviceinformationisdescribedasfollows:



 Device:Thedevicename.

 Version:Thedevicefirmwareversion.

 IPAddress:ThedeviceIP.

 Model:Thedevicetype.

 Feature:Thedevicemodel.



Thestatusisdescribedasfollows: 



 Lastscannedtime:Thelastscantimeofthedevice.

 Checkconnection:ThedevicehasnotbeendetectedontheInternetformorethanaday(ex:Devicelost).

 CheckRecording:ThedevicehasnotbeenaddedtoanyNAVhostforrecording.

 Viewsetup:Thedevicehasnotbeenaddedtoanyviewgroup.

 Setup Device: The device (has an account and password set) but has not been connected to obtain

information(ex:IPCamprofile,DVR/NVRmaxchannel...).

 Setuppassword:Theconnectionaccountpasswordofthedevicehasnotbeenset.



Chapter1.2.1DeviceStatusIcon



ViewManagercandisplaythedeviceconnectionstatus.Devicestatusiconsareusefulforsysteminstallerstoidentify

andtodiagnosetheissuesofremotedevices.





11



Thestatusesofdevices aredescribed below.These canhelpinstallers totroubleshootthe settingsofaninstallation

site.



IconDeviceStatusIconDeviceStatus

NAV:IPScanOKCamera:IPScanOK

NAV:IPScanNG,InternetConnection:NGCamera:IPScanNG,InternetConnection:NG

NAV:IPScanOK,InternetConnection:OK,Authentication:OKCamera:IPScanOK,InternetConnection:OK,Authentication:OK

NAV:IPScanOK,NCCConnectionOKCamera:IPScanOK,NCCConnectionOK

NAV:IPScanOK,ViewManager:OKCamera:IPScanOK,ViewManager:OK

NAV:IPScanOK,NCCConnectionOK,ViewManager:OKCamera:IPScanOK,NCCConnectionOK,ViewManager:OK

NVR/DVR:IPScanOKPTZ:IPScanOK

NVR/DVR:IPScanNG,InternetConnection:NGPTZ:IPScanNG,Authentication:NG



NVR/ DVR: IPScan OK, Internet Connection: OK, Authentication:

OK‐ ‐

NVR/DVR:IPScanOK,NCCConnectionOK‐ ‐

NVR/DVR:IPScanOK,ViewManager:OK‐‐



Chapter1.2.2DeviceConnectionMessage

 Checkconnection:

If NAV Control Center or ViewManager has notfound the device onthe Internetfor morethan aday, amessage willbe

displayedafterthedevicename



 CheckRecording:

ThedevicehasnotbeenaddedtoanyNAVhostforrecording,ifyouwanttorecord,pleaseset.



 Viewsetup:

Thisdevicehasnotbeenaddedtoanyofthecameraviewscreen,pleasesetitforliveimagepreview.



 SetupVideo:

Thedeviceaccountandpasswordhasbeensetup.Buthasnotbeenconnectedtoobtaindeviceinformation,suchas

camerastreamingmode,DVR/NVRnumber



 Setuppassword:

Thedevicehasnoaccountandpasswordconnection.





12



Chapter1.3DeviceFilter 

Tocreateacameradisplayscreen,dragthecameraandDVR/NVRtothecameraview.Ifyouwanttoquicklybrowse

thecamerascreen,movethemousetothescannedIPcameraandthecamerainformationalongwiththesnapshot

willbedisplayed.



Tomanagehundredsorthousandsofcameras,youcanusethedevicefiltertoquicklysearchforthedevice.Enterthe

keywordofthedevicetobesearched,andclick  toselectthesearchedcamerainthequickbox.Then,dragthe

cameratocameraviewtoquicklycreateandmanagethecamera.



Clickon  tosearchforthedevice.Toendsearch,clickon  toclearthesearchkeyword.



Note:IPScancanonlybeusedinalocalareanetwork.



Chapter1.4BatchCameraUsernameandPassword



Tosetthecamerainonequicksetup,pleaseenterthenameofthedeviceinthe"DeviceFilter".Clickon  iconto

selectthecameraandsetthecamera'susernameandpassword.



Pleaseconfirmthedevice’sconnectionstateandenteravalidusernameandpassword.Then,clickonOK.



13



Chapter1.4AddaNVRtotheViewManager



AddtheNVRtoIPScanCollection,andthescanneddevicescanbequicklyadded.



RightmouseclickonthemenuPropertytosettheNVRrelatedsettingsincludingIPaddress,usernameandpassword.



 Name：Cameraname

 DeviceType：Cameralocation 

 IP/DNS(RequiredField)：IPaddressofthecamera 

 HTTPPort(RequiredField) ： TheHTTPportnumberofthecamera,DVRorNVR. 

 OnvifPort(OptionalField):StandardONVIFprotocolthird‐partydevice.

 CameraVideoPort：RTSPURLforacameraifyouwanttouseRTSPURLforvideoconnection.

 SubnetMask:Device’ssubnetmask.

 Gateway:Gatewayaddressofthedevice.

 Username：Theusernameforthecamera.

 Password(RequiredField)：Thepasswordforthecamera.

 MainStream:Mainstreamresolution. 

 SubStream:Substreamresolution.

 SynchronizeTimewithPC：TimeanddatecanbesynchronizedtoNVRthroughtheViewManagerserver.

(Excludingtimezoneandothercalendarformats.)



Chapter1.4.1VideoSettingsofDeviceIPCAMProperty

Thispagedescribeshowtosetthevideoparameters.



 Profile:MainStream,SubStream,JPEGcompressioncodecsettings. 

 Codec:H.265,H.264,JPEGcompressionmode.

 Resolution:Screenresolutionswitch.

 VideoSource:DVRorNVRimagesource.

 Protocol:RTP/UDP/TCP/HTTPNetworkprotocolsettings.

 FrameRate:Framerateofthedeviceimage.

 BitRate:Devicebitrate.

 Quality:Devicevideoquality.

 GOPLength:VideostreamisthearrangedsuccessionofpicturesbetweenIframeandIframe.



14



Chapter1.4.2ImageSettingsofDeviceIPCAMProperty

Thispagedescribeshowtosettheimageparameters.



 Brightness:Cameraimagebrightness.

 Contrast:Cameraimagecontrast.

 Saturation:Cameraimagesaturation.

 Sharpness:Cameraimagesharpness.

 WhiteBalanceMode：Cameracolortemperatureandwhitebalance(Cb:Chromacityofblueandgreen,Cr:

Chromacityofredandgreen). 

 BLCMode:Increaselightexposureforlowbrightarea.

 WDRMode:Whenexposedtostronglightsourcesandlow‐brightnessareassimultaneously.

 IRCut:Whenthereissufficientvisiblelight(forexample:daytime), the infrared filter will block infrared

raysfromenteringtheimagesensor,andthecamerawillonlyreceivevisiblelight,anditsimagewillshow

truecolors.Whenthevisiblelightisinsufficient(forexample:atnight),theinfraredfilterwillbedisabled,

allowinginfraredraystoentertheimagesensor,sothatthecameracanmakefulluseofallthelightand

improve the low‐light performance. In practical applications, when the infrared filter is disabled, the

camerawillautomaticallyswitchtoblackandwhitemode.





15

Chapter1.5AddaRemoteNVRtoViewManager

ForaddingaremoteNVRviaInternet,right‐mouse‐clickonPrivateCollectionforselectAddGroupforaNVR



Selecttheaddedgroup,right‐clickon"AddChannel".



OrsearchIPCAM/NVRfromIPScanandaddtothePrivategroup.



16



Adddevicetoprivatecollections.





17



ManuallyselecttheNVR‐H264orAHD/DHDdevice.

IfforgotwhatdevicetypetheIPdevicebelongsto,pleaseclick"Detect"andthedevicetypewillautomaticallycorrect.



EnterIP/DNSaddress,HTTPport,ONVIFport,videoport,username,andpassword. 



ClickonConnectbuttonfortestingthevideo.Oncethissetupisfinished,youcanstarttosetuptheview,playbackthe

video,orperformremotevideobackup.



After completing the setting, drag the mouse to add it to the screengroup,andyoucanstarttowatchreal‐time

18

images,remoteplayback,andbackupandotherfunctions.



Chapter1.5.1QuickAddaDeviceGroupIPCamera/NVR 

YoucancustomizeandselectadifferentIPcameraorNVR.Andquicklysettheconnectionaccountpasswordat the

sametime.





19

Chapter1.5.2ModifycustomgroupsconnectioninformationIPCAM/NVR

Selectthegroup,right‐clickon"Modify".



Modify the IP/DNS address, HTTP port, ONVIF port, video port, username and password. Then click the Connect

button to connect to the IPCAM/NVR video screen. When the settingsarecompleted,youcanstarttousethe

functionsincludingliveview,remoteplayback,andbackup.



20

Chapter1.6WindowView

UnderViewManager,rightmouseclickandselectAddView,thentypeintheAddView:



 ViewName：Entertheviewname.

 Windows：Selectthecamerasplitscreenview.



Toflexiblysetthecameragroup,pleaseusethemousecursortodragthegridfordefiningthesplitscreen.



Chapter1.6.1LocalHostViewerCollectionsRight‐ClickMenu 



 AddView:Addgroupviewonsplitscreen.



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