Panasonic KX-TCD961EB Operating instructions

Charge the batteries for about 4 hours before initial use.

Digital Cordless Answering System

Model No. KX-TCD961EB

Operating Instructions

PLEASE READ BEFORE USE AND SAVE.

This equipment is not designed for making emergency

telephony calls when the power fails. Alternative arrangements

should be made for access to emergency services.

1

ABC

2

DEF

3

GHI

4

JKL

5

MNO

6

PQRS

7

TUV

8

0

WXYZ

9

INT'

ANSWER ON

SELECT

ERASE

GREETING

OK

C

RCL

PWR

PROG

RDL

KX-TCD961E-Chap.1(1) 99.9.27 6:31 PM Page 1

2

Important Information

Do not connect the AC adaptor to any

AC outlet other than the standard AC

230–240 V, 50 Hz.

• Outlet voltage DC1 8 V, 500 mA

Outlet voltage DC2 9 V, 200 mA

• The apparatus is approved for use with

the KX-TCA11E power supply.

• CAUTION: Do not remove cover. Live

parts inside.

This apparatus has been approved for the

use of the following facilities:

1) Storage of telephone numbers for

retrieval by a predetermined code

2) Last number redial

3) Simple telephone facility

4) PBX earth register recall (option)

PBX timed break register recall

5) MF signalling

6) LD signalling

7) Pause

8) Intercom

9) Call prohibition

10) Call restriction

11) Direct call

12) Intercom between handsets

13) Transferring a call from one handset to

another

14) Conference

15) Setting the call waiting tone

16) Accessing the base unit

17) Answering & Recording Machine

18) Recording and playback of ICM

19) DTMF tone remote control system

20) Memo recording feature

21) Monitoring a telephone call

22) LCD call-counter: to indicate received

messages

23) Vox facility: detection of caller’s

hanging up

24) Selecting the number of rings

1–7/AUTO

25) Auto disconnect

26) Total recording time (including the

greeting message) is about

14 minutes

27) Security code for remote operation

Any other usage will invalidate the

approval of the apparatus if as a result, it

then ceases to conform to the standards

against which approval was granted.

Ringer Equivalence Number (REN):

This relates to the performance of the

apparatus when used in combination with

other items of apparatus. It enables the

calculation of the maximum number of

items of apparatus that may be

connected simultaneously to the line by

summing the REN values of each item. A

BT supplied instrument has a REN value

of 1 unless otherwise marked.

A maximum REN value of 4 should not

be exceeded. The REN value of this

apparatus is 1.

Method of connection

This is connected to the exchange line or

PABX/PMBX (Private Automatic/Manual

Branch Exchange) extension by the new

standard British Telecom plug and socket.

Arrangements for provision of this type of

termination can be made through the

nearest British Telecom Sales Office. The

apparatus may be connected to the

following types of installation. The

apparatus has been approved for use

under the following conditions:

a) This apparatus may be used on

telecommunication systems employing

LD and MF signalling. It is suitable for

connection to a direct exchange line

on the PSTN (Public Switched

Telephone Network) or via a

compatible PBX (Private Branch

Exchange). (Contact the supplier for

an up to date list of compatible PBX’s.)

b) This apparatus is not suitable as an

extension to a payphone or for use on

a party line with shared service.

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 2

3

This cordless telephone has been

designed to operate on radio frequencies

which have been assigned to the

exclusive use of cordless telephones. As

the use of cordless telephones becomes

more widespread users may experience a

reduction in the quality of service

obtainable from this apparatus.

Although this equipment can use either

loop disconnected or DTMF signalling,

only the performance of the DTMF

signalling is subject to regulatory

requirements for correct operation. It is

therefore strongly recommended that the

equipment is set to use DTMF signalling

for access to public or private emergency

services. DTMF signalling also provides

faster call set up.

999 or 112 can be dialled on the

apparatus for the purposes of making

outgoing calls to the BT Emergency (999

or 112) Service.

WARNING:

The apparatus may be unable to make

emergency 999 or 112 telephone calls,

under certain conditions, e.g.

• Radio interference caused by another

cordless telephone operating on the

same radio frequency.

• The portable handset battery needs

recharging, or has failed.

• The portable handset cannot be used

while charging.

Any cases of difficulty should be referred

in the first instance to the supplier of the

apparatus.

NOTE:

If you experience any problems with the

normal use of your apparatus, you should

unplug it from the telephone outlet and

connect a known working telephone in its

place. If the known working telephone still

gives problems, then please contact the

customer service department of your

PSTN operator. If it operates properly,

then the problem is likely to be a fault in

your apparatus. In this case, contact your

supplier for advice. Your PSTN operator

may charge you if they attend a service

call that is not due to apparatus supplied

by them.

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 3

4

Before Initial Use

Thank you for purchasing your new Panasonic digital

cordless telephone.

For your future reference

Serial No. Date of purchase

(found on the bottom of the unit)

Name and address of dealer

Operating Instructions

Part No. PQQX12225Z

one

Telephone Line Cord (p. 12)

Part No. PQJA87S

one

Included with this unit

AC Adaptor (p. 12)

Part No. KX-TCA11E

one

Batteries (p. 11)

Part No. Panasonic P-03H

(BYD PQP25AAA)

three

Handset Cover (p. 11)

Part No. PQKK10091Z1

one

Belt Clip (p. 58)

Part No. PQKE10071Z1

one

Model No.

KX-TCA101EB

KX-TCA110EB

HHR-P03H

Description

Handset

Charger

Ni-MH batteries

Optional accessories

Please contact your nearest Panasonic dealer for the following options.

If you require assistance please contact our customer care

helpline on Tel. No. : 08701 578577

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 4

5

For Best Performance

Battery Charge

Rechargeable Ni-Cd batteries power the

handset. Install the batteries (p. 11) and

charge them for about 4 hours before initial

use (p. 13).

Away from electrical appliances such as a TV,

radio, personal computer or another telephone.

In a HIGH and CENTRAL location with no

obstructions such as walls.

Base Unit Location

Calls are transmitted between the base unit and the handset using wireless radio waves. For

maximum distance and noise-free operation, the recommended base unit location is:

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 5

6

Contents

Chapter 1

Preparation

Chapter 3

Cordless Telephone

(Advanced Operations)

Chapter 2

Cordless Telephone

(Basic Operations)

Location of Controls ......................8

Displays..........................................10

Settings ..........................................11

Installing the Batteries in the

Handset .......................................11

Connections ................................12

Battery Charge .............................13

Turning the Power ON..................14

Selecting the Dialling Mode..........15

Selecting the Handset Ringer

Volume/Pattern.............................16

Selecting the Base Unit Ringer

Volume/Pattern.............................17

Preparing the Answering

System............................................18

Greeting Message........................18

Programming Summary for

the Answering System..................19

Time and Day Adjustment............20

Selecting the Caller’s Recording

Time..............................................21

Selecting the Number of Rings ....21

Setting the VOX SENS Function..22

Setting the Greeting Monitor

Function........................................22

Intercom..........................................26

Special Features............................27

How to Use the Pause Feature

(For Analogue PBX Line/Long

Distance Service Users)

..............27

Temporary Tone Dialling

(For Rotary or Pulse Service

Users)

...........................................28

Setting the Key Lock ....................28

Using the Recall Feature..............29

Summary of Programmable

Functions........................................30

Setting the Password....................31

Direct Call.......................................32

Call Prohibition..............................33

Call Restriction ..............................34

Other Programmable Settings......35

Setting the Key Tones ..................35

Setting the Range Warning

Alarm............................................35

Setting the Battery Low Alarm......35

Selecting the Talk Mode Display..36

Clearing the Settings in Memory .37

Making Calls...................................23

Answering Calls.............................24

Speed Dialling ...............................25

Storing Phone Numbers in

Memory.........................................25

Dialling a Stored Number.............25

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 6

7

Chapter 6

Useful Information

Chapter 4

Answering System

Automatic Answering Operation..38

Setting the Unit to Answer Calls...38

Listening to Messages..................39

Erasing Messages .........................40

Recording a Memo Message........40

Remote Operation from a Touch

Tone Phone ....................................41

Setting the Remote Code.............42

Voice Menu...................................43

Direct Remote Operation..............44

Remote Operation with the

Handset...........................................45

Replacing the Batteries.................57

Using the Belt Clip.........................58

Adding Another Phone..................59

Before Requesting Help ...............60

Safety Instructions ........................64

Important Notice Concerning the

Correct Use and Charging of a

Ni-Cd (Ni-MH) Batteries.................65

Term Definitions............................66

Transferring a Call from One

Handset to Another.......................55

Conference ..................................56

Setting the Call Waiting Tone.......56

For Optional Multi-Unit Users

......47

Operating More than One

Handset........................................47

Operating More than One Base

Unit...............................................47

Registration....................................48

Registering a Handset in the

Base Unit......................................48

Selecting the Base Unit Access ...49

Cancelling a Handset...................50

Selecting the Stand-By Mode

Display............................................51

Bell Selection.................................51

Intercom..........................................53

Intercom between the Handset(s)

and the Base Unit.........................53

Intercom between Handsets.........54

Chapter 5

Multi-Unit User Operations

Chapter 1

Chapter 2 Chapter 3

Chapter 5

Chapter 4

Chapter 6

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 7

8

Location of Controls

Base unit

SELECT

ERASE

ANSWER ON

GREETING

Antenna

Display (p. 10)

Charge Contacts (p. 13)

Microphone (p. 18, 26, 40)

Locator/Intercom Button (p. 26, 48, 53)

Repeat Button (p. 39)

Skip Button (p. 39)

New Message Button

(p. 39)

Memo Button (p. 40)

Stop Button (p. 18, 39)

Volume Buttons ,

(p. 18)

In Use Indicator ( ) (p. 48)

Charge Indicator ( ) (p. 13)

Button and Indicator (p. 38)

Button (p. 18, 40)

Button (p. 18)

Button (p. 53)

SELECT

GREETING

ANSWER ON

ERASE

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 8

9

Chapter 1

Preparation

Handset

1

ABC

2

DEF

3

GHI

4

JKL

5

MNO

6

PQRS

7

TUV

8

0

WXYZ

9

INT'

OK

C

PWR

RCL

PROG

RDL

OK Button (p. 16, 30)

OK

Redial/Pause Button

(p. 24, 27)

RDL

Power Button (p. 14)

PWR

Intercom Button

(p. 15, 19, 26, 30, 54)

INT

Navigator Key F, G

(p. 16, 23, 24, 25, 30)

Tone Button (p. 28)

Recall Button (p. 29)

RCL

Charge Contacts (p. 13)

Talk Button

(p. 23)

Display (p. 11)

Cancel Button

(p. 19, 23, 24, 25, 30, 31)

C

Program Button

(p. 15, 19, 25, 28, 30)

PROG

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 9

10

Displays

The clock needs adjusting (p. 20).

Your greeting message was not recorded correctly. Record it again

(p. 18).

The unit is in the answering system programming mode.

The speaker volume level is set to “5”. You can select 9 levels (0–8)

while using the answering system (p. 18, 39).

12 messages have been recorded.

When the number of messages (Ex. 64 messages) flashes rapidly,

memory is full. Erase some or all of the messages (p. 40).

The recording time is set to “greeting only” (p. 21).

When is pressed to page another handset or answer a

page from another handset, the handset number is displayed.

SELECT

Base unit display

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 10

11

Chapter 1 Preparation

Icons

(The display shows all possible configurations.)

The in-range icon indicates that the

handset is in range of the base unit. It

flashes when the handset is out of range.

The page/intercom icon is displayed

when paging or using the intercom. It

flashes when another unit pages the

handset.

The talk icon is displayed when making

or answering calls. It flashes when an

outside call is being received.

The direct call icon is displayed when

this mode is turned on (p. 32).

The call prohibition icon is displayed

when this mode is turned on (p. 33).

The program icon indicates that the unit

is in the programming mode.

The handset is operating the answering

system remotely (p. 45).

The battery icon indicates the battery

strength (p. 13).

is pressed while dialling.

RCL

RDL

Characters

P

F

is pressed while dialling.

Handset display

Installing the Batteries in the Handset

Install the batteries as shown. Then install the handset cover.

Settings

•If the rechargeable batteries are not inserted correctly, the handset will not work.

4

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 11

12

Settings

Connections

Plug in the AC adaptor and the telephone line cord to the bottom of the unit. Then connect the

cords as shown.

•USE ONLY WITH Panasonic AC ADAPTOR KX-TCA11E.

•Be careful not to confuse the telephone line jack with the AC adaptor jack on the base unit. If

connected improperly, the base unit will not work and damage may occur.

•The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during

use.)

•To connect a standard telephone on the same line, see page 59.

CONNECTION OF POWER SUPPLY

This apparatus is intended for use when powered by the KX-TCA11E.

Using other power supplies will invalidate any approval given to this apparatus.

8V 9V

Telephone

Line Cord

AC

Adaptor

Fasten the cords to prevent them from

being disconnected.

Hooks

Telephone Line Cord

AC Adaptor

To Mains Outlet

(AC 230–240 V, 50 Hz)

To B.T. Socket

TNV*

*The abbreviation TNV means

“Telephone Network Voltage”.

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 12

13

Chapter 1 Preparation

Battery Charge

At the time of shipment, the batteries are not

charged. To charge, place the handset on the

base unit. Please charge the batteries for

about

4 hours before initial use.

•The charge indicator ( ) lights.

Recharge

When “ ” flashes or the unit beeps every

15 seconds, recharge the batteries.

Battery information

After your Panasonic batteries are fully charged:

Battery strength

Battery icon

Fully charged Medium Low No power

(Flashing)

Battery strength

You can check the present battery strength on the display.

•Battery life may vary depending on usage conditions and ambient temperature.

•Clean the handset and the base unit charge contacts with a soft, dry cloth once a month.

Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the batteries

may not charge properly.

•If the batteries are fully charged, you do not have to place the handset on the base unit until

“ ” flashes. This will maximise the battery life.

•The batteries cannot be overcharged.

* Nickel metal hydride (Ni-MH) rechargeable batteries (AAA size) are available.

When you replace the batteries, you must program the battery type selection (see page 57).

•Read “Important Notice Concerning the Correct Use and Charging of Ni-Cd (Ni-MH) Batteries” on

page 65.

Charge Indicator ( )

OR

Operation

While in use (Talk)

While not in use (Stand-By)

Approx. Ni-Cd battery life (Included)

Up to about 6 hours

Up to about 65 hours

Approx. Ni-MH battery life (Optional)*

Up to about 12 hours

Up to about 130 hours

KX-TCD961EB.1(2~22) 99.12.10 5:53 PM Page 13

14

Settings

- i -

Turning the Power ON

To turn the power OFF, press and hold

until a beep sounds.

•The display will go blank.

•The handset will not ring.

•Depending on the programming mode, you

may not be able to turn the power off. First

make sure the handset is set to the stand-by

mode.

PWR

•You can choose whether to display the base

unit number, handset number or no display in

the stand-by mode by programming (p. 51).

Press firmly.

•After all possible configurations briefly appear,

the display will change to the following. Then

the handset is in the stand-by mode.

The current connected base unit number is

displayed.

PWR

Power Button

PWR

Display

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 14

15

Chapter 1 Preparation

1 Press then .

2 Press .

3 Enter the base unit password.

•The factory preset is 0000. To change the

base unit password, see page 31.

3

INT

PROG

Selecting the Dialling Mode

You can program the dialling mode to tone or pulse. If you have touch tone service, set to tone. If

rotary or pulse service is used, set to pulse. The factory preset is tone.

Make sure that the power is ON (p. 14) and the unit is in the stand-by mode.

3o

- - - -

Ex. Tone is selected.

5 To select Pulse, press .

OR

To select Tone, press .

6 Press .

•A confirmation tone sounds and the

display will return to the stand-by mode.

PROG

1

2

4 Press .

•The current mode is displayed.

1: Tone 2: Pulse

1

•If 5 beeps sound in step 3, the entered

password is incorrect. Enter the correct

password.

•To cancel during programming, press ,

then start from step 1.

PROG

3 iu i

You can determine which type of local BT

exchange you are connected to using the

following procedure.

1 Ensure that the dialling mode is selected

tone.

2 Press , then identify the dial tone.

3 Dial a number you are familiar with.

4 If the call is successful, you are

connected to a tone exchange.

Therefore, leave the dialling mode as

tone.

5 If the call is not successful, you are

connected to a pulse exchange.

Therefore, set the dialling mode to pulse.

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 15

16

1 Press .

2 Press G or F until “

F22

” is displayed.

3 Press .

•The current volume is displayed and rings.

4 Press G or F to select the desired

level.

•Each time you press a button, the selected

volume is displayed and rings.

•To set to OFF, erase “ ” by pressing

G

until “ ” is displayed.

5 Press .

•A confirmation tone sounds and the

display will return to the stand-by mode.

•When set to OFF, “ ” will be

displayed.

PROG

OK

PROG

F iUU

Ex. Level 3 is selected.

1 Press .

2 Press G or F until “

F23

” is displayed.

3 Press .

•The current ringer pattern is displayed

and rings.

4 Press G or F to select the desired

pattern.

•You can also press to to select

the pattern.

•Each time you press a button, the selected

pattern is displayed and sounds.

5 Press .

•A confirmation tone sounds and the

display will return to the stand-by mode.

PROG

6

1

OK

PROG

F23U i

Settings

Selecting the Handset Ringer Volume/Pattern

You can program the desired handset ringer volume and pattern.

Make sure that the power is ON (p. 14) and the unit is in the stand-by mode.

Ringer volume

7 levels are available. The lowest level is 1. The

highest level is 6. The factory preset is 3. When

set to OFF, the handset will not ring.

Ringer pattern

You can program the desired handset ringer

pattern (6 patterns). The factory preset is

pattern 1.

Ex. Pattern 1 is selected.

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 16

17

Chapter 1 Preparation

1 Press then .

2 Press TWICE.

•The current volume is displayed.

1: LOW 2: MEDIUM 3: HIGH

0: OFF

2

INT

PROG

Ex. MEDIUM is selected.

Selecting the Base Unit Ringer Volume/Pattern

You can program the desired base unit ringer volume and pattern.

Make sure that the power is ON (p. 14) and the unit is in the stand-by mode.

3 Press the desired volume level , ,

or .

•Each time you press a button, the selected

volume is displayed and rings.

4 Press .

•A confirmation tone sounds and the display

will return to the stand-by mode.

PROG

0

3

2

1

22u2

1 Press then .

2 Press then .

•The current ringer pattern is displayed.

3 Press the desired ringer pattern

to .

•Each time you press a button, the selected

ringer pattern is displayed and sound.

4 Press .

•A confirmation tone sounds and the

display will return to the stand-by mode.

PROG

6

1

3

2

INT

PROG

Ringer volume

4 levels (HIGH, MEDIUM, LOW, OFF) are

available. The factory preset is MEDIUM. When

set to OFF, the base unit will not ring.

Ringer pattern

You can program the desired base unit ringer

pattern (6 patterns). The factory preset is

pattern 1.

Ex. Patten 1 is selected.

23u i

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 17

18

Preparing the Answering System

Greeting Message

You can record a personal greeting message. If a greeting message is not recorded, one of two

pre-recorded greeting will be played when a call is received.

All messages (greeting, incoming, memo, etc.) are stored in digital memory (p. 39). The total

recording time is approximately 15 minutes. The greeting recording time is limited to 2 minutes

and 30 seconds. We recommend you record a brief greeting message (see the sample below) in

order to leave more time for recording new messages.

To record a greeting message

1 Press and hold for about 2

seconds to record your greeting.

•A series of short beeps will sound,

followed by a long beep.

2 After the long beep, talk clearly, about

20 cm away from the MIC (microphone).

•The base unit display shows the elapsed

recording time.

3 When finished, press .

•To check the recorded greeting, press

.

•To change the message, repeat from

step 1.

To adjust the speaker volume

(9 levels)

To increase, press . To decrease,

press .

GREETING

Greeting message sample

“Hello, this is (your name and/or number).

Sorry I cannot take your call. Please leave a

message after the beep. Thank you.”

To erase a recorded greeting

message

1 Press .

2 Press while the message is

being played.

•The unit will answer calls with a

pre-recorded greeting.

Pre-recorded greeting message

If you do not record a greeting message, one of

two messages will be played when a call is

received, depending on the caller’s recording

time (p. 21).

To check the pre-recorded greeting, press

.

•A pre-recorded greeting will be played as

follows.

When the recording time is set to “1 minute”

or “unlimited”;

“

Hello, we are not available now. Please leave

your name, message and phone number after the

beep. We will return your call.

”

When the recording time is set to “greeting

only”;

“

Hello, no one is available to take your call.

Please call back later.

”

GREETING

ERASE

GREETING

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 18

19

Chapter 1 Preparation

Programming Summary for the Answering System

You can program function items using the handset near the base unit. See the corresponding pages

for function details.

Make sure that the power is ON (p. 14) and you are in the stand-by mode.

•If “ ” flashes on the handset display and an alarm tone sounds, move closer to the base unit and

try again.

•To cancel during programming, press . Start again from the beginning.

PROG

•To return to the previous step during programming, press .

•When programming is completed, a confirmation tone sounds.

*

•If 6 beeps sound on the base unit during programming, a wrong key was pressed. Enter the correct

number.

*What the confirmation tone means

1 beep: The new programmed setting or selection is done.

2 beeps: The setting or selection is the same as the previous one.

6 beeps: The setting or selection is not correct. Try again from the beginning.

C

<Stand-by mode>

Press then .

INT

PROG

Enter a desired function command as shown below.

Command

0

1

2

3

Function item

To adjust the time and day (p. 20)

To set the remote code (p. 42)

To select the number of rings

(p. 21)

To select the caller’s recording

time (p. 21)

Command

4

7

Function item

To set the greeting monitor

function (p. 22)

To set the VOX SENS function

(p. 22)

Press .

- i -

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 19

20

Preparing the Answering System

Time and Day Adjustment

Voice Time/Day Stamp: During playback, a synthesised voice will announce the time and day that

each message was recorded.

1 Press then .

2 Press .

•“ ” is displayed on the handset.

•“

P

” is displayed on the base unit.

3 Press .

•“ ” is displayed on the base unit.

•“

Set time

” is announced.

If previously adjusted, the time/day will be

heard.

4 Enter the current time (hour and minute)

using a 4-digit number. (Ex. To set 9:30,

enter “0930”.)

•The entered number is displayed on the

base unit.

5 Press to select “AM” or “PM”.

Press repeatedly to set the day.

•The unit announces the day.

6 Press .

•The unit announces the time/day.

The clock starts working.

PROG

0

INT

PROG

If a power failure occurs, the adjusted time/day

will be erased.

•In step 5, you cannot enter numbers greater

than 12. Do not use 24 hour clock.

(To set 13:00, enter “0100” and select “PM” by

pressing .)

•The accuracy of the clock is approximately

±45 seconds a month at room temperature.

To check the time/day

1 Press then .

2 Press .

3 Press .

•The current time/day is heard. When

finished, press .

PROG

0

INT

PROG

KX-TCD961EB.1(2~22) 99.9.27 7:37 PM Page 20

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