ATEN CS1772 User manual

User Manual

Master View USB 2.0 KVME

Switch

CS-1772

CS-1774

CS-1772 / CS-1774 User Manual

ii

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful interfer-

ence, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

CE Warning: This is a class A product. In a domestic environment this prod-

uct may cause radio interference in which case the user may be required to

take adequate measures.

KCC Statement

유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )

이 기기는 업무용 (A 급 ) 전자파적합기기로서 판매자 또는 사용자는 이

점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로

합니다 .

RoHS

This product is RoHS compliant.

CS-1772 / CS-1774 User Manual

iii

SJ/T 11364-2006

The following contains information that relates to China.

CS-1772 / CS-1774 User Manual

iv

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-10-5255-0110

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

CS-1772 / CS-1774 User Manual

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Safety Instructions

General

 This product is for indoor use only.

 Read all of these instructions. Save them for future reference.

 Follow all warnings and instructions marked on the device.

 Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage will result.

 Do not use the device near water.

 Do not place the device near, or over, radiators or heat registers.

 The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be blocked or covered.

 The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been

provided.

 Never spill liquid of any kind on the device.

 Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

 The device should be operated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

 The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug. Always follow your local/national

wiring codes.

 Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

CS-1772 / CS-1774 User Manual

vi

 If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

 To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

un-interruptible power supply (UPS).

 Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

 When connecting or disconnecting power to hot-pluggable power

supplies, observe the following guidelines:

 Install the power supply before connecting the power cable to the

power supply.

 Unplug the power cable before removing the power supply.

 If the system has multiple sources of power, disconnect power from the

system by unplugging all power cables from the power supplies.

 Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

 Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

 If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

 The power cord or plug has become damaged or frayed.

 Liquid has been spilled into the device.

 The device has been exposed to rain or water.

 The device has been dropped, or the cabinet has been damaged.

 The device exhibits a distinct change in performance, indicating a need

for service.

 The device does not operate normally when the operating instructions

are followed.

 Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

CS-1772 / CS-1774 User Manual

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Rack Mounting

 Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

 Always load the rack from the bottom up, and load the heaviest item in the

rack first.

 Make sure that the rack is level and stable before extending a device from

the rack.

 Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

 After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

 Do not overload the AC supply branch circuit that provides power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

 Ensure that proper airflow is provided to devices in the rack.

 Do not step on or stand on any device when servicing other devices in a

rack.

®

International Co., Ltd.

Manual Part No. PAPE-0244-100G

Date: 04/2015

All other brand names and trademarks are the registered property of their respective owners.

CS-1772 / CS-1774 User Manual

viii

Package Contents

Basic Package

The complete Master View USB 2.0 KVME CS-1772 / CS-1774 package

consists of:

 1 CS-1772 or CS-1774 KVM Switch

 2 Custom KVM Cable Sets (CS-1772)

 4 Custom KVM Cable Sets (CS-1774)

 1 Firmware Upgrade Cable

 1 Power Adapter

 1 User Instructions*

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

* Features may have been added to this product since the manual was written.

Visit our website to download the latest version of this manual.

CS-1772 / CS-1774 User Manual

ix

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Chapter 2.

Hardware Setup

CS-1772 / CS-1774 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CS-1772 / CS-1774 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Port Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Alternative Manual Port Selection Settings. . . . . . . . . . . . . . . . . . . . . . . .12

Chapter 3.

Operation

Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hotkey Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

CS-1772 / CS-1774 User Manual

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Chapter 4.

Hotkey Setting Mode

Invoking Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Alternate Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keyboard Operating Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

List Hotkey Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Alternative Manual Port Selection Settings. . . . . . . . . . . . . . . . . . . . . . . .20

Disable Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Restore Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Invoke Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 5.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 6.

The Firmware Upgrade Utility

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

CS-1772 / CS-1774 User Manual

xi

About this Manual

This User Manual is provided to help you get the most from your CS-1772 /

CS-1774 system. It covers all aspects of installation, configuration and

operation. An overview of the information found in the manual is provided

below.

Chapter 1, Introduction, introduces you to the CS-1772 / CS-1774 system.

Its purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, describes how to set up your installation.

Chapter 3, Operation, explains the port switching procedures.

Chapter 4, Hotkey Setting Mode, details all of the concepts and

procedures involved in setting up the Hotkey environment of your CS-1772 /

CS-1774 installation.

Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac

and PC to Sun keyboard emulation mappings.

Chapter 6, The Firmware Upgrade Utility, explains how to use this

utility to upgrade the CS-1772 / CS-1774's firmware with the latest available

versions.

An Appendix, provides specifications and other technical information

regarding the CS-1772 / CS-1774.

CS-1772 / CS-1774 User Manual

xii

Conventions

This manual uses the following conventions:

Getting Help

If you need to contact ATEN technical support with a problem, visit or website

at www.aten.com.

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

→ Run means to

open the Start menu, and then select Run.

Indicates critical information.

1

Chapter 1

Introduction

Overview

The Master View CS-1772 and CS-1774 represent a revolutionary new

direction in KVM (Keyboard, Video, Mouse) Switches. These two (CS-1772)

and four (CS-1774) port USB KVM Switches incorporate a two port USB Hub

and an ethernet hub all in the same compact unit. This eliminates the need to

purchase separate hubs or standalone peripheral sharers such as print servers,

modem splitters, etc.

As KVM switches, the CS-1772 and CS-1774 allow users to access two or four

computers from a single USB keyboard, USB mouse, and monitor console.

They improve on previous designs by using the fast, reliable, USB bus to

transferring keyboard and mouse data to the computers, while the integrated

two-port USB hub permits any of the computers to access any peripherals

connected to it on a `one computer at a time' basis.

Recognizing the importance of sound in the computing environment, the CS-

1772 / CS-1774 is also audio enabled. A single microphone can provide audio

input to any of the computers, and you can listen to the audio output of any

computer (on a one-at-a-time basis) on a single set of speakers.

The CS-1772 / CS-1774's asynchronous switching feature allows independent

switching of the KVM, USB hub, and audio focus. If you wish, you can give

one computer the KVM console focus, another the USB hub focus, while a

third has the audio focus. You can work on a spreadsheet on one computer, for

example, while you print from a second computer at the same time.

Setup is fast and easy; you simply plug cables into their appropriate ports.

There is no software to configure, no installation routines, and no

incompatibility problems. Since the CS-1772 / CS-1774 intercepts keyboard

input directly, it works on multiple operating platforms (PC compatible, Mac,

Sun, etc.). There are two convenient methods to access the computers: pressing

push button port selection switches located on the unit's front panel; and

entering hotkey combinations from the keyboard.

Since a single console manages all of the computers, the CS-1772 / CS-1774

installation: 1) eliminates the expense of having to purchase separate

components for each computer; 2) saves all the space those extra components

would take up; 3) saves on energy costs; and 4) eliminates the inconvenience

and wasted effort involved in constantly moving from one computer to another.

CS-1772 / CS-1774 User Manual

2

Features

 Multifunction USB KVM switch integrates a USB hub, ethernet hub, and

audio

 One console controls 2 (CS-1772) or 4 (CS-1774) computers and USB

peripherals connected to two USB 2.0 ports

 Independent (asynchronous) switching of KVM, USB, and audio focus

USB ports

 Easy installation - no software required - connecting cables to the PCs is

all it takes

 Easy to operate - port selection via push button switches or hotkeys - auto

scanning to monitor computer operation

 Power on detection - automatically switches to the first powered on port

 Keyboard and mouse emulation - computers boot even when the console

focus is elsewhere

 Supports Microsoft IntelliMouse and the scrolling wheel on most mice

 Supports Logitech and Microsoft wireless keyboards and mice

 Supports multimedia USB keyboards

 Caps Lock, Num Lock, and Scroll Lock states are saved and restored when

switching

 LED Display For Easy Status Monitoring

 Auto Scan Mode for monitoring all computers

 Complete keyboard emulation for error free booting

 Hotkey operating platform selection

 Superior video quality - up to 2048x1536; DDC2B

 Upgradeable firmware

 Auto-sensing, Plug-and-Play Ethernet/Fast Ethernet/Dual Speed hub built

in - per port MDI/MDIX - full/half duplex - IEEE802.3 and IEEE802.3μ

compatible

 Hot pluggable - add or remove computers for maintenance without

powering down the switch

 Compatible with multiple operating platforms (PC, Mac, and Sun)

 Supports Windows 98SE / ME / 2000 / XP / Server 2003; Mac OS8.6 or

higher; Solaris; Linux

1. Introduction

3

Hardware Requirements

Console

 A VGA, SVGA, or Multisync monitor capable of the highest resolution

that you will be using on any computer in the installation

 A USB style keyboard

 A USB style mouse

Computers

The following equipment must be installed on each computer that is to be

connected to the system:

 A VGA, SVGA or Multisync port

 A Type A USB port for the keyboard/mouse connector

 A Type A USB port for the USB hub connector

Cables

Only Custom KVM cable sets specifically designed to work with this switch

may be used. Two (CS-1772), or four (CS-1774) 1.8m cable sets are provided

with this package.

Note: The quality of the display is affected by the quality and length of the

cable. If you need additional cable sets, contact your dealer to purchase

the correct ones for your switch.

CS-1772 / CS-1774 User Manual

4

This Page Intentionally Left Blank

5

Chapter 2

Hardware Setup

CS-1772 / CS-1774 Front View

(Continues on next page.)

1&2

4

3

1&2

43

CS-1772 / CS-1774 User Manual

6

No. Component Description

1 Port Selection

Switches

Pressing a switch brings the focus to the computer attached to

its corresponding port. See Manual Port Switching, page 13

for operation details.

2 Port LEDs The Port LEDs are built into the Port Selection Switches. The

upper ones are the KVM Port LEDs; the lower ones are the

USB LEDs:

KVM:

 Lights DIM ORANGE to indicate that the

computer attached to its corresponding port is up

and running (On Line).

 Changes to BRIGHT ORANGE to indicate that

the computer attached to its corresponding port is

the one that has the KVM focus (Selected).

 Flashes to indicate that the computer attached to

its corresponding port is being accessed under

Auto Scan mode.

USB:

 Lights DIM GREEN to indicate that there is a

USB cable connection to the computer attached

to its corresponding port. Does not light if there is

no USB connection to the computer.

 Changes to BRIGHT GREEN to indicate that the

computer attached to its corresponding port is the

one that has access to the USB peripherals.

3 Ethernet

LEDs

The ethernet LEDs light to indicate the data transmission

status of their corresponding ports on the ethernet hub:

LAN Link

Off: No data connection to the computer attached

to its corresponding port.

On: Data connection to the computer attached to its

corresponding port is in effect.

Flashing: Data is being transmitted through the port.

10/

100Mbps

Off: Data transmission speed is 10Mbps.

On:

Data transmission speed is 100Mbps.

4 USB Hub

Section

USB peripherals (printers, scanners, etc.) can plug into either

port.

2. Hardware Setup

7

CS-1772 / CS-1774 Rear View

(Continues on next page.)

5

6

4

123

5

6

4

123

CS-1772 / CS-1774 User Manual

8

Note: The shape of these 15-pin connectors has been specifically modified so

that only KVM cables designed to work with this switch can plug in (see

the Cables section on page 3, for details). Do NOT attempt to use

ordinary 15 pin VGA connector cables to link these ports to the

computers.

No. Component Description

1 Ethernet Port

Section

The Cat5 LAN cable that connects to the computer's

ethernet port can plug into any available port.

2 Console Audio

Jacks

The cables from your microphone and speakers plug in

here. Each jack is color coded and marked with an

appropriate icon to indicate itself.

3 Firmware

Upgrade Port

The Firmware Upgrade Cable that transfers the firmware

upgrade data to the CS-1772 / CS-1774 plugs in here. See

page 25 for firmware upgrade details.

4 Power Jack The power adapter cable plugs into this jack.

5Console Port

Section

Your USB keyboard, USB mouse, and monitor plug in here.

6 CPU Port

Section

The cables that link the switch to your computers plug in

here. Each CPU port is comprised of a microphone jack,

speaker jack, and KVM data connector.

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