ZyXEL Communications G-360 User manual

ZyXEL G-360

802.11g Wireless PCI Adapter

User's Guide

Version 3.0

8/2005

ZyXEL G-360 User’s Guide

ii Copyright

Copyright

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a

retrieval system, translated into any language, or transmitted in any form or by any means, electronic,

mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written

permission of ZyXEL Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software

described herein. Neither does it convey any license under its patent rights nor the patents' rights of others.

ZyXEL further reserves the right to make changes in any products described herein without notice. This

publication is subject to change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties

of their respective owners.

ZyXEL G-360 User’s Guide

ZyXEL Limited Warranty iii

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials

or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period

and upon proof of purchase, should the product have indications of failure due to faulty workmanship

and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components

without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product

or components to proper operating condition. Any replacement will consist of a new or re-manufactured

functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty

shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected

to abnormal working conditions.

NOTE

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This

warranty is in lieu of all other warranties, express or implied, including any implied warranty of

merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for

indirect or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material

Authorization (RMA) number. Products must be returned Postage Prepaid. It is recommended that the unit

be insured when shipped. Any returned products without proof of purchase or those with an out-dated

warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts

and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address,

Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary

from country to country.

Online Registration

Register online at www.zyxel.com for free future product updates and information.

ZyXEL G-360 User’s Guide

iv FCC Statement

Federal Communications Commission

(FCC) Interference Statement

The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired

operations.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of

the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and the receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the

user's authority to operate the equipment.

This product has been designed for the WLAN 2.4 GHz network throughout the EC region and

Switzerland, with restrictions in France.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada

.

Caution

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

Certifications

Refer to the product page at www.zyxel.com.

ZyXEL G-360 User’s Guide

Table of Contents v

Table of Contents

Copyright.......................................................................................................................................................ii

ZyXEL Limited Warranty ..........................................................................................................................iii

Federal Communications Commission (FCC) Interference Statement...................................................iv

List of Figures..............................................................................................................................................vii

List of Tables ..............................................................................................................................................viii

Chapter 1 Getting Started.........................................................................................................................1-1

1.1 About Your G-360 ........................................................................................................................1-1

1.2 Syntax Conventions ......................................................................................................................1-1

1.3 Graphics Icons Key......................................................................................................................1-2

1.4 Application Overview...................................................................................................................1-2

1.4.1 Infrastructure........................................................................................................................1-2

1.4.2 Ad-Hoc.................................................................................................................................1-3

1.5 G-360 Hardware and Utility Installation.....................................................................................1-3

1.6 Configuration Methods ................................................................................................................1-3

1.7 Accessing the ZyXEL Utility.........................................................................................................1-4

1.7.1 ZyXEL Utility Screen Summary..........................................................................................1-4

1.8 Network Connection Methods ......................................................................................................1-5

1.8.1 Site Survey ...........................................................................................................................1-6

1.8.2 Profiles .................................................................................................................................1-8

Chapter 2 Link Info ...................................................................................................................................2-1

2.1 Transmission Rate (Transfer Rate) ..............................................................................................2-1

2.1.1 G-plus...................................................................................................................................2-1

2.2 Configuring the Link Info screen .................................................................................................2-1

2.2.1 Trend Chart ..........................................................................................................................2-4

Chapter 3 Site Survey ................................................................................................................................3-1

3.1 Configuring the Site Survey screen ..............................................................................................3-1

Chapter 4 Security Settings.......................................................................................................................4-1

4.1 Wireless LAN Security..................................................................................................................4-1

4.1.1 Data Encryption with WEP ..................................................................................................4-1

4.2 Authentication Type .....................................................................................................................4-2

4.3 Configuring Security Settings.......................................................................................................4-2

4.3.1 WEP Encryption...................................................................................................................4-3

4.3.2 WPA-PSK/WPA2-PSK........................................................................................................4-5

4.3.3 WPA/WPA2 or 802.1x.........................................................................................................4-6

Chapter 5 Profile........................................................................................................................................5-1

5.1 Configuring the Profile screen.....................................................................................................5-1

5.1.1 Adding a New Profile...........................................................................................................5-2

Chapter 6 Adapter .....................................................................................................................................6-1

6.1 Introduction to OTIST..................................................................................................................6-1

ZyXEL G-360 User’s Guide

vi Table of Contents

6.1.1 Enabling OTIST...................................................................................................................6-1

6.1.2 Starting OTIST ....................................................................................................................6-2

6.1.3 Notes on OTIST...................................................................................................................6-3

6.2 Configuring the Adapter Screen ..................................................................................................6-4

Chapter 7 Maintenance.............................................................................................................................7-1

7.1 The About Screen .........................................................................................................................7-1

7.2 Uninstalling the ZyXEL Utility ....................................................................................................7-2

7.3 Upgrading the ZyXEL Utility.......................................................................................................7-2

Chapter 8 Troubleshooting ....................................................................................................................... 8-1

8.1 Problems Starting the ZyXEL Utility Program............................................................................8-1

8.2 Problem with the Link Status .......................................................................................................8-2

8.3 Problems Communicating With Other Computers.......................................................................8-2

8.4 Related Documentation................................................................................................................8-3

8.5 User Guide Feedback ..................................................................................................................8-3

8.6 Customer Support ........................................................................................................................8-3

Appendix A Product Specifications............................................................................................................ A

Appendix B Disable Windows XP Wireless LAN Configuration Tool.................................................... C

Appendix C Management with Wireless Zero Configuration ................................................................. K

Appendix D Wireless LANs ..................................................................................................................... AA

Appendix E Types of EAP Authentication ............................................................................................. GG

Appendix F Index ........................................................................................................................................ II

ZyXEL G-360 User’s Guide

List of Figures vii

List of Figures

Figure 1-1 Infrastructure Example ...............................................................................................................1-2

Figure 1-2 Ad-Hoc Example ........................................................................................................................1-3

Figure 1-3 ZyXEL Utility: System Tray Icon ..............................................................................................1-4

Figure 1-4 Screen Overview ........................................................................................................................1-5

Figure 1-5 Site Survey .................................................................................................................................1-6

Figure 1-6 Site Survey: Security Settings ....................................................................................................1-7

Figure 1-7 Link Info.....................................................................................................................................1-7

Figure 1-8 Profile.........................................................................................................................................1-8

Figure 1-9 Profile: Add ................................................................................................................................1-9

Figure 1-10 Profile: Channel......................................................................................................................1-10

Figure 1-11 Profile: Encryption .................................................................................................................1-11

Figure 1-12 Profile: Security......................................................................................................................1-12

Figure 1-13 Profile: Confirm .....................................................................................................................1-13

Figure 1-14 Profile: Activate......................................................................................................................1-13

Figure 1-15 Profile.....................................................................................................................................1-14

Figure 2-1 Link Info.....................................................................................................................................2-2

Figure 2-2 Link Info: Trend Chart ...............................................................................................................2-4

Figure 3-1 Site Survey .................................................................................................................................3-1

Figure 4-1 Security Settings: WEP ..............................................................................................................4-3

Figure 4-2 Security Settings: WPA-PSK/WPA2-PSK..................................................................................4-5

Figure 4-3 Security Settings: WPA/WPA2 or 802.1x...................................................................................4-6

Figure 5-1 Profile.........................................................................................................................................5-1

Figure 5-2 Profile: Add New Profile............................................................................................................5-3

Figure 5-3 Profile: Select a Channel ............................................................................................................5-5

Figure 5-4 Profile: Wireless Settings ...........................................................................................................5-6

Figure 5-5 Profile: Security Settings............................................................................................................5-7

Figure 5-6 Profile: Confirm New Settings ...................................................................................................5-8

Figure 5-7 Profile: Activate the Profile........................................................................................................5-9

Figure 6-1 Adapter .......................................................................................................................................6-4

Figure 7-1 About ..........................................................................................................................................7-1

Figure 7-2 Confirm Uninstall.......................................................................................................................7-2

ZyXEL G-360 User’s Guide

viii List of Tables

List of Tables

Table 1-1ZyXEL Utility: System Tray Icon.................................................................................................1-4

Table 1-2 Screen Summary..........................................................................................................................1-5

Table 2-1 Link Info......................................................................................................................................2-2

Table 2-2 Link Info: Trend Chart.................................................................................................................2-4

Table 3-1 Site Survey...................................................................................................................................3-2

Table 4-1 Wireless LAN Security Levels ....................................................................................................4-1

Table 4-2 Security Settings: WEP................................................................................................................ 4-3

Table 4-3 Security Settings: WPA-PSK/WPA2-PSK...................................................................................4-5

Table 4-4 Security Settings: WPA/WPA2 or 802.1x....................................................................................4-6

Table 5-1 Profile ..........................................................................................................................................5-2

Table 5-2 Profile: Add New Profile .............................................................................................................5-3

Table 6-1 Adapter ........................................................................................................................................6-4

Table 7-1 About ...........................................................................................................................................7-1

Table 8-1 Troubleshooting Starting ZyXEL Utility Program.......................................................................8-1

Table 8-2 Troubleshooting Link Quality......................................................................................................8-2

Table 8-3 Troubleshooting Communication Problems ................................................................................8-2

ZyXEL G-360 User’s Guide

Getting Started 1-1

Chapter 1

Getting Started

This chapter introduces the G-360 and prepares you to use the ZyXEL Utility.

1.1 About Your G-360

The G-360 is an IEEE 802.11g compliant wireless LAN adapter.

The following lists the main features of your G-360. See the product specifications in the appendix for

detailed features.

• Automatic rate adjustment to that of the associated wireless network

• Security: WEP (Wired Equivalent Privacy), IEEE 802.1x, WPA-PSK, WPA (Wi-Fi Protected

Access), WPA2-PSK and WPA2

• A built-in antenna

• Driver support for Windows 98 Second Edition, Windows Me, Windows 2000 and Windows XP

1.2 Syntax Conventions

• “Type” or “Enter” means for you to type one or more characters. "Select" or "Choose" means for

you to use one of the predefined choices.

• Mouse action sequences are denoted using a comma. For example, “click Start, Settings and then

Control Panels” means first click Start, then point your mouse pointer to Settings and then click

Control Panels.

• Window and command choices are in Bold Times New Roman font. Predefined field choices are

in Bold Arial font.

• The ZyXEL 360 802.11g Wireless PCI Adapter is referred to as the G-360 in this guide.

• The ZyXEL Wireless LAN Utility may be referred to as the ZyXEL WLAN Utility or, simply, as

the ZyXEL Utility in this guide.

ZyXEL G-360 User’s Guide

1-2 Getting Started

1.3 Graphics Icons Key

Wireless Access Point

Computer

Notebook computer

Server

Modem or Router

Wireless Signal

1.4 Application Overview

1.4.1 Infrastructure

To connect to a network via an Access Point (AP), set the G-360 network type to Infrastructure. Through

the AP, you can access the Internet or the wired network behind the AP.

Figure 1-1 Infrastructure Example

ZyXEL G-360 User’s Guide

Getting Started 1-3

1.4.2 Ad-Hoc

In case you prefer to set up a small independent wireless workgroup without an AP, use the Ad-Hoc mode.

Ad-hoc mode does not require an AP or a wired network. Two or more wireless clients communicate

directly to each other.

Figure 1-2 Ad-Hoc Example

To set up an Ad-Hoc network, configure all wireless clients in Ad-Hoc network

type and use the same SSID, channel and security.

1.5 G-360 Hardware and Utility Installation

Follow the instructions in the Quick Start Guide to install the ZyXEL Utility and make hardware

connections. The ZyXEL Utility is a program that lets you configure wireless parameters in the G-360.

These parameters must be the same as the access point (AP) or peer WLAN device that you are connecting

with.

1.6 Configuration Methods

To configure your G-360, use one of the following applications:

¾ ZyXEL Utility (This guide shows you how to configure the G-360 using the ZyXEL Utility)

¾ Wireless Zero Configuration (WZC) (recommended for Windows XP)

In Windows XP, you must disable WZC if you want to use the ZyXEL Utility. Refer

to the appendices on how to deactivate WZC or how to use WZC to manage the

G-360.

¾ Odyssey Client Manager (not supplied)

Refer to the Odyssey Client documentation for more information.

ZyXEL G-360 User’s Guide

1-4 Getting Started

DO NOT use WZC or the Odyssey Client Manager and the ZyXEL Utility at the

same time.

1.7 Accessing the ZyXEL Utility

After you install and start the ZyXEL Utility, an icon for the ZyXEL Utility appears in the system tray.

When the ZyXEL Utility system tray icon displays, the G-360 is installed properly.

Figure 1-3 ZyXEL Utility: System Tray Icon

The color of the ZyXEL Utility system tray icon indicates the status of the G-360. Refer to the following

table for details.

Table 1-1ZyXEL Utility: System Tray Icon

COLOR DESCRIPTION

Red The G-360 is not connected to a wireless network or is searching for an available wireless

network.

Green The G-360 is connected to a wireless network.

Double click on the ZyXEL Utility icon in the system tray to open the ZyXEL Utility. The ZyXEL Utility

screens are similar in all supported Microsoft Windows operating systems. Screens for Windows XP are

shown in this guide.

Click the icon (located in the top right corner) to display the on-line help

window.

1.7.1 ZyXEL Utility Screen Summary

This summarizes the ZyXEL Utility screens.

ZyXEL G-360 User’s Guide

Getting Started 1-5

Figure 1-4 Screen Overview

The following table describes the labels in this screen.

Table 1-2 Screen Summary

SCREEN DESCRIPTION

Link Info Use this screen to see your current connection status, configuration and data rate

statistics.

Site Survey Use this screen to

¾ scan for a wireless network.

¾ configure wireless security (if activated on the selected network).

¾ connect to a wireless network.

Profile Use this screen to add, delete, edit or activate a profile with a set of wireless and

security settings.

Adapter Use this screen to configure a transfer rate, enable power saving and use OTIST

(One-Touch Intelligent Security Technology).

About ( )

Use this screen to view the ZyXEL Utility and driver versions.

1.8 Network Connection Methods

The following sections show you how to associate with a network using the ZyXEL Utility. You can either

manually connect to a network or configure a profile to have the G-360 automatically connect to a specific

network. Otherwise, configure nothing and leave the G-360 to automatically scan for and connect to any

other available network without security.

See the next chapters for detailed field descriptions.

ZyXEL G-360 User’s Guide

1-6 Getting Started

1.8.1 Site Survey

After you insert the G-360 and install the ZyXEL Utility, follow the steps below to connect to a network

using the Site Survey screen.

1. Make sure a wireless network is available and within range.

2. Open the ZyXEL Utility and click the Site Survey tab to open the screen as shown next.

3. Click Scan to search for available wireless networks.

Figure 1-5 Site Survey

4. To join a network, either click an SSID in the table and then click Connect or double-click an

SSID.

5. If the wireless security is activated for the selected wireless network, the Security Settings screen

displays. This screen varies according to the network’s encryption method. Configure the same

security settings as the associated network.

ZyXEL G-360 User’s Guide

Getting Started 1-7

If the selected network is unavailable or security settings are not correct, the G-

360 will be disconnected.

Figure 1-6 Site Survey: Security Settings

6. Verify that you have successfully connected to the selected network and check the network

information in the Link Info screen. If the G-360 is not connected to a network, the fields in this

screen are blank.

Figure 1-7 Link Info

ZyXEL G-360 User’s Guide

1-8 Getting Started

1.8.2 Profiles

A profile is a set of wireless parameters that you need to connect to a wireless network. With a profile

activated, each time you start the G-360, it automatically scans for the specific SSID and joins that network

with the pre-defined wireless security settings. If the specified network is not available, the G-360 will be

disconnected.

If you do not configure and activate a profile, each time you start the G-360, the G-360 uses the default

profile to connect to any available network with security disabled.

The default profile is a profile that allows you to connect to any SSID without security.

Creating a Profile

1. Make sure a wireless network is available.

2. Open the ZyXEL Utility and click the Profile tab to open the screen as shown.

3. Click Add to configure a new profile.

Figure 1-8 Profile

ZyXEL G-360 User’s Guide

Getting Started 1-9

4. Give the profile a descriptive name (of up to 32 printable ASCII characters). If you want to connect

to an AP, select Infrastructure and enter the AP’s SSID. If you want to connect to another peer

wireless device directly (without an AP), select Ad-Hoc and enter the same SSID as that device.

Figure 1-9 Profile: Add

ZyXEL G-360 User’s Guide

1-10 Getting Started

5. If you selected Infrastructure, skip to the next step. If you selected Ad-Hoc, use the same channel

as the peer wireless device.

Figure 1-10 Profile: Channel

ZyXEL G-360 User’s Guide

Getting Started 1-11

6. If you selected Infrastructure, choose the same encryption method (Disable, WEP, WPA, WPA2,

WPA-PSK, WPA2-PSK or 802.1x) as the AP to which you want to connect. If you selected Ad-

Hoc, you can only use WEP.

Figure 1-11 Profile: Encryption

ZyXEL G-360 User’s Guide

1-12 Getting Started

7. This screen varies depending on the encryption method you selected in the previous screen. Enter

the same settings as the associated network.

Figure 1-12 Profile: Security

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