American Power Conversion AP9207 User manual

Brand: American Power Conversion

Model: AP9207

Category: Uninterruptible power supplies (UPSs)

Type: User manual

Share-UPS™

AP9207

Thank You!

Thank you for selecting APC Share-UPS (AP9207). It has been designed for many years

of reliable, maintenance-free service in combination with your American Power Conver-

sion (APC) uninterruptible power supply (UPS). APC is dedicated to the development of

high-performance electrical power conversion and control products. We hope that you

will find this product a valuable, convenient addition to your computing system.

Please read this manual!

It provides important safety, installation, and operating instruc-

tions that will help you get the most from your Share-UPS unit.

Save this manual! It includes instructions for obtaining warranty service.

Radio frequency interference

WARNING: Changes or modifications to this unit not expressly approved by the party

responsible for compliance could void the user’s authority to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class A

digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with this user manual, may cause

harmful interference to radio communications.

Shielded communications cables must be used with this

unit to ensure compliance with the Class A FCC limits.

This digital apparatus does not exceed the Class A limits for radio noise emissions from

digital apparatus set forth in the Radio Interference Regulations of the Canadian Depart-

ment of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limits

applicables aux appareils numériques de la Class A prescrites dans le Règlement sur le

brouillage radioélectrique édicté par le ministère des Communications du Canada.

Contents

Chapter 1—Preliminary Information . . . . . . . . . . . .1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview 1

Features of Share-UPS 2

Hardware and software requirements 3

Choosing simple signaling cables 4

Safety warning 4

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Share-UPS inventory 5

Share-UPS rear panel 6

Basic monitoring ports 6

Advanced monitoring port 7

Management port 7

LEDs 8

Configuration DIP switches 8

To UPS cable 9

Optional Power input 9

Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Simple versus smart signaling 10

Master server versus other servers 11

Configuring PowerChute plus for simple signaling 12

Low Battery signal 13

Scheduled shutdowns 13

Setup overview 14

Contents

continued

Chapter 2—Setting Up Share-UPS. . . . . . . . . . . . .15

Installing Multiple Accessories . . . . . . . . . . . . . . . . . . . . . . . . 15

Introduction 15

Multiple Share-UPS units 15

Priority of APC accessories 16

Expanding SmartSlot capacity 17

Installing Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Planning a location for Share-UPS 18

Warning 18

Reminder 18

Installation options 18

Please recycle 18

Mounting Share-UPS in a NetShelter 19

Mounting Share-UPS on a wall 20

After installation 20

Connecting Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connection procedure 21

After connecting Share-UPS 22

Configuring Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Shutdown modes 23

DIP switches 23

Confirmed shutdown mode 24

Behavior of Confirmed shutdown mode 24

PowerChute

plus

support for Confirmed shutdown mode 25

Confirmed shutdown mode and the Advanced port 25

Until Low Battery shutdown mode 26

Timer shutdown mode 26

Soft timer 27

Completing the configuration 27

Testing Share-UPS 28

Contents

continued

iii

Chapter 3—Using the Share-UPS Menus . . . . . . . .29

Using the Management Port . . . . . . . . . . . . . . . . . . . . . . . . . 29

Introduction 29

Out-of-band notification 29

UPS status display 30

UPS control 30

Share-UPS configuration 30

Connecting to the Management port (local) 30

Connecting to the Management port (via modem) 31

Logging on to Share-UPS 31

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Main menu 32

Navigating through the menus 32

Menu description 33

Main menu definitions 34

UPS Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Menu description 35

UPS Status display 35

UPS Status display definitions 35

UPS Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Menu description 38

UPS Control menu 38

UPS Control menu definitions 39

Share-UPS Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Menu description 40

Share-UPS Settings menu 40

Share-UPS Settings menu definitions 40

Contents

continued

Paging Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Paging and Share-UPS 42

Format of reported events 42

Share-UPS modem command string 42

Typical paging sequence 43

Paging Setup menu 44

Common modem commands 44

Paging Setup menu definitions 45

Chapter 4—Product Information . . . . . . . . . . . . .47

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Limited warranty 47

Obtaining service 47

Warranty limitations 48

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If you have problems with your Share-UPS 49

Troubleshooting 49

If problems persist 52

Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

General policy 53

Examples of life-support devices 53

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Basic port pin assignments 54

Advanced port pin assignments 56

Management port pin assignments 58

Product specifications 59

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Chapter 1 Preliminary Information

Introduction

Overview

Share-UPS

(AP9207)

is an American Power Conversion

(

APC

) accessory that provides seven additional computer

interface ports for your

APC

UPS

. It allows the

UPS

to work

in conjunction with your power management software to

provide safe s

stem shutdown in extended power outa

for up to eight network servers or other devices. If neces-

sary, Share-UPS can shut down the UPS when all attached

devices have confirmed OS shutdown.

The first interface port makes it possible to provide

advanced

UPS

and power management functions to all pro-

tected devices. You can provide power management with

APC

PowerChute

plus

software and

UPS

accessories such

as the

APC

Web/

SNMP

Management Card (

AP9606

) for

network connectivity and the Call-

UPS

(

AP9608

) remote

management device.

Share-UPS draws power from the Computer Interface

port of the

UPS

or, with an optional AC power adapter

(AP9505[i]) not included), from an external source. It mon-

itors the

UPS

and reports power conditions (e.g., On

Battery, Low Battery, On Line) to all attached devices.

Continued on next page

Introduction

continued

Features of

Share-UPS

The following list shows some of the features of Share-

UPS. Your Share-UPS unit…

• Can be used as a freestanding desktop unit or

mounted on a wall, in an

APC

NetShelter enclosure,

or other 19" rack.

• Works well in a heterogeneous network. Servers run-

ning different operating systems can monitor the

same

UPS

simultaneously.

• Supports advanced or simple signaling on its

Advanced port.

• Can delay shutdown of the

UPS

until all servers have

shut down gracefully.

• Can be connected to a modem or terminal for sending

and receiving status and control information between

the UPS and Share-UPS. See “Using the Share-UPS

Menus,” on page 29.

• Allows you to restart hung servers.

• Has operating modes that cause the

UPS

to shut down

after confirmation from all protected devices or after

an interval set by the user. See “Configuring Share-

UPS” on page 23.

• Does not depend on the operation of the network to

protect connected devices. As a hard-wired acces-

sory, Share-UPS reliably conveys important status

messages during poor power conditions.

Continued on next page

Introduction

continued

Hardware and

software

requirements

Share-UPS requires:

•An

APC

UPS

of one the following models:

–Smart-

UPS

, except models

AP250, AP400,

AP600, AP900, AP1250, AP2000, SUVS420,

SUVS650, SUVS1000, SUVS1400, SU620

–Matrix-

UPS

™

, except models with serial numbers

less than x

9412

– Symmetra

™

PowerArray

™

•

APC

PowerChute software (simple signaling) or

PowerChute plus (advanced or simple signaling) soft-

ware. See “Simple versus smart signaling: Table 3”

on page 10.

• A communications cable (for each connected device)

that monitors shutdown signals. See “Choosing sim-

ple signaling cables: Table 1” on page 4.

Continued on next page

Introduction

continued

Choosing simple

signaling cables:

Table 1

This table lists the simple signaling cables for use with the

systems supported by Share-UPS. When ordering a cable,

provide the Part Number. See

Note:

For smart signaling on the Advanced port, use the

cable supplied with your APC UPS (940-0024).

Safety warning

Share-UPS is to be used only in conjunction with an

APC

UPS

. Use only

APC UPS

monitoring cables. Do not connect

a computer to any Share-UPS port using a “straight-

through” wired extending cable. Connections using a

UPS

or cable made by any other manufacturer may cause dam-

age or improper operation of the Share-UPS unit, the

UPS

or the computer.

Do not operate Share-UPS where the ambient temperature

or humidity is outside the limits listed in “Product specifica-

tions: Table 14” on page 59.

IF you want to

connect Share-UPS

to a(n)…

THEN order…

Part

Number

Windows or NetWare

server

UPS LAN

Mana

er Cable

940-0020

UNIX

server

UNIX

Basic Si

nalin

Cable

AP9823

IBM AS/400

AS/400

Cable Model

9402/

9404

940-0006

Macintosh A

le-

Share server

PowerChute for Macintosh

(software and cable)

AP9001

15-ft extension cable UPS Interface Extension

AP9815

50-ft extension cable Isolated Extension Cable

AP9825

Table 1: Choosing simple signaling cables

Product Description

Share-UPS

inventory:

Figure 1

Share-UPS consists of the parts shown in the figure below.

Figure 1:Share-UPS inventory

Continued on next page

Product Description

continued

Share-UPS rear

panel:

Figure 2

The following figure shows the rear panel of Share-UPS.

Figure 2:Share-UPS rear panel

Basic

monitoring

ports

Ports 2–8 on the rear panel of Share-UPS are called Basic

ports because they supply simple UPS signaling for On Bat-

tery and Low Battery conditions in the UPS. For further

information see “Simple versus smart signaling: Table 3,”

on page 10. For Basic port specifications, see “Basic port

pin assignments,” on page 54.

Continued on next page

Basic Ports

LEDs

UPS

Connection

Cable

UPS

MANAGEMENT PORT

BASIC PORTS

ADVANCED PORT

4321

. .

OPTIONAL

POWER

24VDC

UPS

ADVANCED PORT MANAGEMENT PORT

4321

. .

OPTIONAL

POWER

24VDC

}

345678

Product Description

continued

Advanced

monitoring port

Port 1 is called the Advanced port because it supplies smart

signaling, which provides the advanced capabilities avail-

able to a server running PowerChute plus software. The

Advanced port provides full access to the Computer Inter-

face port of the UPS.

The Advanced port can also function as a Basic port (see

“Basic monitoring ports,” on page 6).

Management

port

The Management port allows you to connect a modem or

terminal to configure the Share-UPS unit and the connected

UPS. With a modem, you can configure Share-UPS to dial a

pager for out-of-band management. (See “Using the Share-

UPS Menus,” on page 29.)

For direct connection to the Management port, you must use

the Management cable supplied with the Share-UPS unit

(APC P/N 940-0103).

Continued on next page

Product Description

continued

LEDs:

Table 2

The Share-UPS

LEDs

provide important information con-

cerning operation of the unit. Refer to the table below for a

description of the conditions indicated by the

LED

Configuration

DIP switches

The Share-UPS Configuration DIP switches control the

shutdown operation of the unit. See “Configuring Share-

UPS” on page 23.

Continued on next page

IF the LED

labeled…

is… THEN Share-UPS…

Power

on is

owered on.

flashin

is not workin

erl

Status

has established communication

with the UPS.

off

has lost (or has not established)

communication with the UPS.

flashin

failed the self-test.

On Batt

is detectin

an On Batter

condition

in the UPS (unless the UPS is on bat-

ter

durin

a self-test or is

erform-

a run time calibration).

off

is not detectin

an On Batter

con-

dition in the UPS.

Lo Batt

is detectin

a Low Batter

condi-

tion in the UPS.

off

is not detectin

a Low Batter

con-

dition in the UPS.

Table 2: LEDs

Product Description

continued

To UPS cable

The cable labeled “To UPS” connects the Share-UPS unit to

the UPS. The cable connector normally plugs into the Com-

puter Interface port on an APC UPS.

Optional Power

input

Share-UPS normally receives its power from the UPS

throu

h the To UPS cable. The Optional Power input allows

you to power the Share-UPS unit from an external source,

using a standard 24V AC/DC power adapter (AP9505[i]),

available from APC. Use the Optional Power input if you

are using several UPS accessories, and the expected draw

will exceed the capability of the UPS.

Share-UPS passes power from the Optional Power input to

the Advanced port, allowing you to power multiple acces-

sory devices from an external source of power.

Key Concepts

Simple versus

smart signaling:

Table 3

The communication between an APC UPS and a connected

server can be of two types: simple signaling or smart signal-

ing. This table provides information that distinguishes the

two types.

Continued on next page

Item

Communication Types

Simple Signaling Smart Signaling

UPS mon-

itorin

features

–On Batter

nal

–Low Batter

nal

–On Batter

nal

–Low Batter

nal

–Continuous advanced

monitorin

visible in

PowerChute

plus

Software

used

PowerChute

(or PowerChute

plus

confi

ured for sim

nalin

)

PowerChute

plus

confi

ured for smart si

nalin

Port t

e Basic or Advanced Advanced

UPS

models

orted

†

† See “Hardware and software requirements,” on pa

e 3

for a listin

of APC UPSs supported b

Share-UPS.

–Smart-UPS

–Matrix-UPS

–S

mmetra

PowerArray

–Smart-UPS,

–Matrix-UPS, and

–S

mmetra

PowerArray

Communi-

cation

cables

Cables in the interface

kit associated with each

OS. See “Choosin

sim-

le si

nalin

cables:

Table 1” on

e 4.

Cable su

lied with

PowerChute

plus

Table 3: Simple versus smart signaling

Key Concepts

continued

Master server

versus other

servers

A “master” server is a server or other device connected to

port 1, the Advanced port of Share-UPS. This server uses

PowerChute plus, configured for smart signaling, to moni-

tor and control the UPS. Although the Advanced port on

Share-UPS can provide simple signaling, we strongly rec-

ommend using it for smart signaling with the advanced

capabilities of PowerChute plus.

Servers connected to the Basic ports of Share-UPS use sim-

ple signaling with PowerChute or PowerChute plus to

provide UPS shutdown capabilities and advanced notifica-

tion features. If you are running PowerChute plus on these

servers, you must configure it for simple signaling. See

“Configuring PowerChute plus for simple signaling,” on

page 12.

Continued on next page

Key Concepts

continued

Configuring

PowerChute

plus

for simple

signaling

To configure PowerChute plus for simple signaling. Use

either

one

of these procedures. Note that steps 4–8 are com-

mon to both procedures.

1 (Re)install PowerChute plus. When the installation

program prompts for the UPS Type, select “Back-

UPS” and continue with the installation, including

a reboot of the system.

2 Run PowerChute plus and connect to the UPS.

3 Verify that the status line on the PowerChute plus

screen shows “On Line.” Proceed with step 4.

1 With PowerChute plus running, select

Communi-

cation Parameters

from the

Configuration

menu.

2Click

Simple Signalling

. Click

3 Close PowerChute plus.

4 If the UPS had previously been connected using

smart signaling:

a Unplug the UPS.

b Turn off the UPS output by pressing the Off

button for at least 5 seconds.

c Change communication cables, using the sim-

ple signaling cable from the interface kit. (See

“Choosing simple signaling cables: Table 1” on

page 4.)

5 Restart PowerChute plus and attach the server to

the UPS.

6 Verify that the status of the UPS on the

PowerChute plus screen shows “On Line.”

7 Simulate a utility power failure.

8 Confirm that the On Batt LED of Share-UPS is on,

indicating that Share-UPS is sending an On Bat-

tery signal to the server. See “LEDs: Table 2” on

page 8.

Continued on next page

Key Concepts

continued

Low Battery

signal

Share-UPS generates a Low Battery signal when it detects a

Low Battery condition at the UPS. Share-UPS generates a

Low Battery signal under certain other conditions according

to the configured shutdown mode (see “Configuring Share-

UPS” on page 23), when it may force a Low Battery signal

and an On Battery signal, causing the servers to shut down.

The duration of the Low Battery signal is defined in the

UPS configuration. (Refer to the UPS documentation for

information on setting the duration of the Low Battery

signal.)

Scheduled

shutdowns

When a server connected to the (Advanced) Computer

Interface port on Share-UPS is running UPS-monitoring

software such as PowerChute plus, you can execute sched-

uled or supervised UPS shutdowns for the servers

connected to Share-UPS. Share-UPS receives the shutdown

signal and sends the following messages to all attached

servers or devices:

• On Battery and Low Battery signals (for the Low

Battery signal duration set in the UPS)

• Shutdown commands (e.g., Sleep, Turnoff, etc., as

requested by PowerChute plus)

The servers connected to the Basic ports shut down grace-

fully before they lose power when the UPS output is turned

off.

Continued on next page

Key Concepts

continued

Setup overview

To set up Share-UPS, you will be required to perform the

following procedures as applicable:

1 If you are using Share-UPS with other APC acces-

sories: Determine where to install Share-UPS with

respect to other accessories. See “Installing Multi-

ple Accessories” on page 15.

2 Install Share-UPS. See “Installing Share-UPS” on

page 18.

3 Connect the protected devices. See “Connecting

Share-UPS” on page 21.

4 Configure Share-UPS for automatic shutdown:

a Set the Configuration DIP switches. See “Con-

figuring Share-UPS” on page 23.

b Access the Share-UPS menus through the Man-

agement port to complete configuration. See

“Using the Share-UPS Menus” on page 29.

5 Test the operation of Share-UPS. See “Testing

Share-UPS” on page 28.

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American Power Conversion AP9207 User manual

Brand: American Power Conversion

Model: AP9207

Category: Uninterruptible power supplies (UPSs)

Type: User manual

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American Power Conversion AP9207 User manual

American Power Conversion AP9207 User manual

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