Turbo Air Speeds up the Pace of Innovation
Open Display
Merchandiser
Installation and Operation Manual
Please read this manual completely before attempting to install or operate this equipment.
TOM-36E*-**-*
TOM-48E*-**-*
TOM-60E*-**-*
TOM-72E*-**-*
Vertical Air Curtain
www.turboairinc.com
22
CONTENTS
PAGE
INTRODUCTION
3
SPECIFICATIONS
4
INSTALLATION
Damage inspection
Power switch
Light switch
Temperature control
Thermometer
Placing the product
Merchandiser not functioning
Merchandiser is warm
Lights are not working
Condenser coil
Location of display
Leveling of display
5
OPERATING INSTRUCTIONS
7
6
MAINTENANCE & CLEANING
8
WIRING DIAGRAM
10
TROUBLESHOOTING
9
WARRANTY
11 - 13
TURBO AIR RECOMMENDED OPERATING CONDITIONS
3
INTRODUCTION
WARNING
CUSTOMER SERVICE DEPARTMENT
TURBO AIR
4184 E. Conant St.
Long Beach, CA 90808
1-800-381-7770
MODEL NUMBER
SERIAL NUMBER
This owner’s manual has important information. Please read the entire
manual before installing your new Turbo Air Open Display Merchandiser.
For specific questions not answered on this manual, please call:
Keep this manual in a safe place for your reference.
Failure to read this manual in its entirety can result in misuse of the equip-
ment, which may cause personal injury or equipment failure.
WARNING!
Display Case should be on a minimum 20 Amps dedicated outlet and
minimum 12 AWG wire for proper operation.
Please write down the model and serial number of your merchandiser for
future references:
4
SPECIFICATION
Model
Dimension
(W x D x H) in.
Electricity
Full Load Amperes
Compressor
Refrigerant
Lighting
Defrost
Net Weight
TOM-36E*-**-*
36 X 29.5 X 81.2
220V/1PH/60HZ
NT6226GK
R-404A
Timed off defrost
15A
9.6W X 5
498 lbs.
TOM-48E*-**-*
48 X 29.5 X 81.2
15A
13.2W X 5
573 lbs.
TOM-60E*-**-*
60 X 29.5 X 81.2
15A
16.8W X 5
648 lbs.
TOM-72E*-**-*
72 X 29.5 X 81.2
15A
9.6W X 9
20.4W X 1
723 lbs.
5
INSTALLATION INSTRUCTIONS
Prior to installation, the customer must check for damages with the freight com-
pany before the unit is accepted.
1. If the crate is damaged, make sure to note the damage on the Bill of Lading
prior to signing the delivery off.
2. Concealed damage must be reported within 24 hours of receiving the unit. Bill
of Lading must be faxed to the Claims department. Pictures of both unit
and crating may be requested.
Open Display Merchandisers are designed to be in an area that is ambient 75
degrees Fahrenheit (dry bulb) or colder with 55 percent relative humidity. If the
installed unit is in a warm ambient area, it may not be as effective. Position the
Merchandiser at the final location before removing the shipping skid. There are
four bolts at the bottom of the merchandiser that secures the shipping skid.
Remove all four bolts to remove the skid.
Allow three inches of space from the wall to the back of the merchandiser.
Condenser is located to the front. Do NOT block inlet.
LOCATION OF OPEN DISPLAY MERCHANDISER
Four leveling legs are provided to level your Merchandiser. Use a leveler to ensure
the unit is evenly leveled on all four corners. If the unit is not leveled correctly,
excess water buildup will not drain properly. If you do not wish to use the levelers,
they can be turned inwards.
LEVELING THE OPEN DISPLAY MERCHANDISER
DAMAGE INSPECTION
6
TURBO AIR RECOMMENDED OPERATING CONDITIONS
• Unit should not be placed
in direct sunlight.
• Unit should not be placed
near doorways.
• Confirm there is
enough clearance
for proper air
circulation.
• Operating
environment not
to exceed 75ºF
(23ºC) and 55%
humidity.
• Do not load
product beyond
the edge of the
shelf
• Level the cabinet on all four corners
of the base.
• Unit should not be placed
near HVAC vents.
• Unit should not be placed
near fans.
7
OPERATING INSTRUCTIONS
Level and set your merchandiser in place. Connect all necessary electrical
connections. Your Open Display Merchandiser should now be ready for use.
POWER SWITCH:
Located at the bottom of front panel, colored in red.
LIGHT SWITCH:
Located at the bottom of front panel, colored in green.
TEMPERATURE CONTROL:
The temperature control is located underneath the bottom shelf and near
the inner right-hand side of your merchandiser.
1. The default setting for the control is Normal.
2. The working temperature is from 37℉ to 40℉.
3. To lower the temperature, adjust the knob towards “COLD”.
To raise the temperature, adjust the knob towards “WARM”.
4. In case of icing caused by hikes in ambient temperature or humidity,
adjust the knob towards “WARM”.
THERMOMETER:
Thermometer showing temperature is located on the right side of the back
panel under the fourth shelf.
PRODUCT PLACEMENT:
Overloading of product or placing products against the back wall may cause
disruption in air flow, which may cause the unit to not cool properly.
NOTE:
• Do not place products into your merchandiser until the desired temperature is reached.
• Do not place hot products into the merchandiser.
8
MAINTENANCE & CLEANING
Always turn off your unit (both power and lights) when cleaning. Remove all
products and allow your unit to reach room temperature. Do not allow electrical
components to get wet.
a. Do not clean with harsh detergents. Use mild soap.
b. Remove all products.
c. Remove shelves and bottom trays.
d. Clean interior with warm water and mild detergent.
e. Wipe with damp cloth. Do not leave soap residue.
1. Disconnect the electrical power to the unit.
2. Remove the front cover and base cover with screw driver.
3. Brush the dirt, lint, etc. from the finned condenser coil.
4. When finished, be sure to replace the front cover and base cover.
5. Reconnect the electrical power to the unit.
6. Condenser should be cleaned every 3 months or as needed.
CLEAN YOUR OPEN DISPLAY MERCHANDISER THOROUGHLY
BEFORE FIRST USAGE.
CLEANING THE CONDENSER COIL
Condenser coil is located at bottom behind panel.
9
TROUBLESHOOTING
For any problems with your unit, please refer to the following check list. If you are
still experiencing problems or have questions, please call the Customer Service
line at 1-800-381-7770.
a. Check to see that the breaker hasn’t tripped.
b. Check that enough power is BEING supplied to the unit.
c. Check that the power switch is on.
Ⅰ. MERCHANDISER NOT FUNCTIONING
a. Check the condenser to see if it is clean.
b. Check that the inner airflow is not being blocked by products.
Ⅱ. MERCHANDISER IS WARM
a. Check that light switch is on.
b. Check that the lights are placed in the lamp holders correctly.
Ⅲ. LIGHTS ARE NOT WORKING
10
WIRING DIAGRAM
Turbo Air warrants to the original purchaser of every new Turbo Air refrigerated unit, the cabinet and all parts thereof, to be free
from defects in material or workmanship, under normal use and service, for a period of two (2) year from the date of original
installation or 27 months after shipment date from Turbo Air , whichever occurs first.
Any parts covered by this warranty that are examined and determined by Turbo Air to have been defective within two (2) year of
original installation or twenty seven (27) months after shipment date from manufacturer, whichever occurs first, shall be
repaired or replaced as stated below. Turbo Air shall be deemed to have fully complied with its obligation under the foregoing
warranties by electing either one of the following procedures, at the sole discretion of Turbo Air.
1. Furnishing a replacement part, freight collect, in even exchange for the returned part, freight collect.
2. Receiving the defective part, freight collect; repairing it; and returning it, freight collect.
In addition to the (2) two year warranty stated above, Turbo Air warrants its hermetically and semi-hermetically sealed
compressor to be free from defects in both material and workmanship under normal use and service for a period of three (3)
additional years from the date of original installation but not to exceed five (5) years and three (3) months after shipment from
manufacturer.
Compressors determined by Turbo Air have been defective within this extended time period will, at Turbo Airʼs option, be either
repaired or replaced with a compressor or compressor parts of similar design and capacity.
The three (3) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the
compressor and does not apply to any other parts or components, including, but not limited to, cabinet, paint finish, temperature
control, refrigerant, metering device, driers, motor starting equipment, fan assembly any other electrical component, etcetera.
The five year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R134A refrigerant and polyol ester lubricant. The Polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. Listed below
are the approved lubricants for the Tecumseh compressors.
1 ICI-Emkarate RL 184
2 Emery-2927-A
3 Mobile Artic 22A
Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Dryer replacement is very important and must be changed when a system is opened for servicing. dryer must be used with XH-
9 desiccant.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must obtained.
MANUFACTURING COMPANY
TWO YEAR WARRANTY
ADDITIONAL THREE YEAR COMPRESSOR WARRANTY
134A(404A) COMPRESSOR WARRANTY
Turbo Airʼ
s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional
limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than expressly covered by
this warranty.
1. WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original
purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN
MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
2. NO CONSEQUENTIAL DAMAGES. TURBO AIR IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS OR
SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES
ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF REFRIGERATION
FAILURE.
3. ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE,
FLOOD, ACTS OF GOD. TURBO AIR is not responsible for the repair or replacement of any parts that Turbo Air determines
have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or
installation, fire, flood, or an Act of God.
4. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO
OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, EXCEPT THE TWO(2) YEAR WARRANTY AND THE
ADDITIONAL THREE (3) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF.
5. TRANSPORTATION COSTS. Turbo Air will accept parts covered under this warranty freight collect, provided that shipment
has received prior approval. Turbo Air is not responsible for any other transporation costs, but will ship freight collect parts
either repaired or replaced under these warranties.
6. WARRANTY CLAIMS. All claims should include: model number of the cooler, the serial number of the cabinet, proof of
purchase, date of installation, and all pertinent information supporting the existence of the alleged defect. Any action or breach
of these warranty provisions must be commenced within two (2) year after that cause of action has accrued.
What is NOT covered by this warranty
4184 E. Conant St.
Long Beach, CA 90808
TEL : 310-900-1000
FAX : 310-900-1077
TOLL FREE : 1-800-627-0032
(U.S.A. & Canada)
Website : www.turboairinc.com
Warranty Claims...
All claims for parts or labor must be made directly thorough Turbo Air.
All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all
pertinent information supporting the alleged defect.
In case of compressor replacement under warranty, either compressor or compressor tag must be returned to Turbo Air along with
above listed information.
Failure to comply with warranty policies will result in voiding claims.
Two Year Parts & Labor Warranty...
Turbo Air warrants all new refrigerated components, the cabinet and all parts, to be free from defects in materials or workmanship,
under normal and proper use and maintenance service as specified by Turbo Air and upon proper installation and start-up in
accordance with the instruction packet supplied with each Turbo air unit. Turbo Airʼs obligation under this warranty is limited to a period
of two (2) year from the date of original installation or 27 months after shipment date from Turbo Air, whichever occurs first.
Any part, covered under this warranty, that are by Turbo Air to have been defective within two (2) year of original installation or twenty seven
(27) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor
charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable
travel time, as determined by Turbo Air.
Additional Three Year Compressor Warranty...
In addition to the two (2) year warranty stated adove, Turbo Air warrants its hermetically sealed compressor to be free from defects in
both material and workmanship under normal and proper use and maintenance service for a period of three (3) additional years from
the date of original installation, but not to exceed five (5) years and three(3) months after shipment from the manufacturer.
Compressor determined by Turbo Air to have been defective within this extended period will, at Turbo Airʼs discretion, be either
repaired or replaced with a compressor or compressor parts of similar design and capacity.
The three (3) year extended compressor warranty applies only to hermetically sealed parts of the compressor and does not apply to any
other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers,
motor starting equipment, fan assembly or and other electrical components, etcetera.
404A / 134a Compressor Warranty...
The five-year compressor warranty detailed above will be void if the following procedure is not carefully adhered to:
1. This system contains R404A or R134a refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A620 copper drier or better is
highly recommended.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
4. When compressor is grounded, suction drier and 620 drier or better must be replaced.
5. Compressor must be obtained through Turbo Air, unless otherwise specified in writing, through Turbo Airʼs warranty department.
404A / 134a Compressor Warranty...
Turbo Airʼs sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations
below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this
warranty.
NO CONSEQUENTIAL DAMAGES. TURBO AIR IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, OR DAMAGES ARISING FROM
FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to
whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR LABOR COVERAGE FOR
COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS
OF GOD. Turbo Air is not responsible for the repair or replacement of any parts that Turbo Air determines have been subjected after
the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of GOD.
IMPROPER ELECTRICAL CONNECTIONS. TURBO AIR IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF
FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS,
LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE; THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE TWO
(2) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL THREE (3) YEAR COMPRESSOR WARRANTY AS DESCRIBED
ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY
AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND
BEYOND THE DESCRIPTION ON THE FACE HEREOF.
Outside U.S.and Canada; This warranty does not apply to, and Turbo Air is not responsible for, any warranty claims made on products
sold or used outside the continent of the United States and Canada.
New Extended Warranty policy applies to all units sold by Turbo Air starting Dec.1, 2012
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