Whynter ARC-14SH User manual

Brand: Whynter

Model: ARC-14SH

Category: Mobile air conditioners

Type: User manual

This manual is also suitable for

ARC-14S

Whynter ARC-14SH is a portable air conditioner with heating and dehumidifying functions, suitable for room temperatures above 64°F for cooling, 60°F for dehumidifying, and 45°F for heating. It features an adjustable thermostat, three fan speeds, a 24-hour timer, and a remote control for added convenience. The unit has an LCDI plug for enhanced safety and comes with an installation kit for easy setup in windows.

WHYNTER ECO-FRIENDLY 14,000 BTU PORTABLE AIR CONDITIONER WITH HEATER

MODEL#: ARC-14SH

Instruction Manual

Congratulations on your new WHYNTER product. To ensure proper operation, please read this

Instruction

Manual carefully before using this product. Keep this manual in a safe place for future

reference.

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TABLE OF CONTENTS

INTRODUCTION 3

SAFETY PRECAUTIONS 4-5

IDENTIFICATION OF ACCESSORIES 6

IDENTIFICATION OF PARTS 7

OPERATING YOUR AIR CONDITIONER 8

INSTALLATION INSTRUCTIONS 9-10

AIR FILTERS INSTALLATION 11

OPERATION INSTRUCTIONS 12-13

WATER DRAINAGE 14

REMOTE CONTROL 15

CARE AND MAINTENANCE 16

TECHNICAL DATA 17

TROUBLESHOOTING 18-19

WARRANTY INFORMATION 20

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Thank you for choosing the Whynter portable air conditioner. Please follow the instructions provided

in this user guide to obtain the very best performance from your portable air conditioner and take full

advantage of the many features your portable air conditioner offers you. We trust that your Whynter

air conditioner will provide the performance and reliability that we stand for.

Please keep this user manual in a safe place for future reference.

DISPOSAL

This symbol on the product or its packaging indicates that the appliance cannot be treated as normal

domestic trash, but must be handed in at a collection point for recycling electric and electronic

appliances. Your contribution to the correct disposal of this product protects the environment. Further

information about the recycling of this product can be obtained from your local municipal authority.

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Your safety and the safety of others are very important to

us.

To reduce the risk of fire, electrical shock or injury when using your appliance, follow these basic

precautions.

SAFETY PRECAUTIONS

Before the portable air conditioner is used, it must be properly positioned and installed

as detailed in this manual.

 Do not under any circumstances cut or remove the third (ground) prong from the power

cord.

 Make sure this unit is connected to a correctly grounded power supply outlet. Do not use an

extension cord or power strip.

 The power cord is UL listed. It has a built-in L.C.D.I. (leakage, current, detection,

interruption) circuit breaker for added safety. If the power supply is interrupted, press the

reset button to reconnect the unit to power source.

 It is recommended to use a separate circuit that its size should be 15 Amps for the air

conditioner.

 Do not use an excessively wet cloth, industrial solvents, oil-based products to clean this

portable air conditioner.

 To avoid the risk of shock, the product should never be used in bathrooms, shower rooms,

or in any other steamy or wet areas.

 Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or

any other appliances.



Do not repair, disassemble and/or modify the unit by yourself.



Always turn off the portable air conditioner when cleaning the air filter, and transporting.

 Do not turn this unit on and off by plugging and unplugging. Always use the ON/OFF switch.

 Transport the unit in an upright position only, or leave it in an upright position for a

minimum of 4 hours before first use.

 Ensure curtains or other objects are not obstructing the air inlet filters.

 Do not bend or crush the exhaust hose while in use.

 Always allow at least 20” of clearance around the unit for ventilation. Do not use this unit

inside closets, cabinets and/or cramped spaces between furniture.

 This unit is optimized to operate in an ambient temperature of 64°F – 95°F.

 This unit must be installed in an area protected from the element, such as wind, rain, water

spray or drips.

 The unit should not be located next to ovens, grills or other sources of high heat.

 Always place the unit on even and hard and level surface.

 Do not sit or place objects on the unit.

 Do not allow children to climb, stand or hang on the unit. The air conditioner could tip over

and get damaged and/or seriously injure somebody.

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 Keep fingers out of the air intakes and air outlets.

 The unit is an electrical appliance. To avoid injury from electrical shock do not operate it with

wet hands, while standing on a wet surface or while standing in water. Do not use it in

outdoors or in wet conditions.



When positioning or moving the unit, ensure it is not turned upside down or greater than 45°

or more off level.

 This unit is designed for household, non-commercial use only. Any other use will void the

warranty.



Do not plug into the power outlet before set up is completed.



Do not operate this unit without the air filter(s).

 Do not use harsh chemicals to clean the filter(s). Dry thoroughly before inserting the filter(s)

into the unit.

 Do not add extra length to the exhaust hose by more than a total length of 9’. This will

reduce the cooling efficiency of the portable air conditioner.

 At the end of each season, all water must be drained from the unit and filter(s) must be

cleaned before storage.

THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS

ARE NOT FOLLOWED.

OPERATING CONDITION

MODE

ROOM TEMPERATURE

COOL

Higher than 64°F

DRY

Higher than 60°F

HEAT

Higher than 45°F

Your portable air conditioner is supplied with a Leakage-Current

Detection and Interruption (LCDI) plug. This plug reduces the risk of

fire due to arcing faults in the power supply cord. Please follow the

instructions below to ensure that LCDI plug works properly.

1. Plug the power cord to a grounded wall outlet. Do not plug to

a power strip or extension cord.

2. Press the TEST button on the plug. This should trip the plug

and cut the power to the air conditioner. If the plug does not

trip and the unit comes on, please contact technical support.

3. Press the RESET button to start the air conditioner.

4. Do NOT use the TEST and RESET buttons to turn the air

conditioner on and off.

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IMAGE

ACCESSORY NAME QUANTITY

Intake and Exhaust

hose

2 pieces

Fixture

2 pieces

Screws

8 pieces

Hose connectors 4 pieces

Window slider

kit

set

Cover

2 pieces

Remote

control

1 piece

Optional Intake filter (sold separately) 1 piece

Optional 3M™ Antimicrobial filter (sold

parately)

1 piece

Storage Cover

1 piece

Carbon Filter

1 piece

IDENTIFICATION OF ACCESSORIES

Note: Please visit whynter.com for optional accessories information

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IDENTIFICATION OF PARTS

Front

1. Air vent

2. Control panel

Rear

3. Evaporator air intake / air filter

4. Air intake hose

5. Air exhaust hose

6. Casters

7. Drain plug

8. Power cord

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OPERATING YOUR AIR CONDITIONER

Before you begin, thoroughly familiarize yourself with the control panel, remote control and all of

the functions. Follow the symbol for the desired function. The unit can be controlled by the unit

control panel alone or with the remote control.

CONTROL PANEL

Power Control

Turns the unit on and off.

Timer

Turns the timer function on and off.

Warning Light

Condensation water may accumulate in the unit. If the

internal reservoir becomes full, the warning light and the

STOP light will come on and the unit will stop until the

water is drained.

Timer / Temperature Set Control

Adjusts set thermostat temperature and timer.

The display temperature is the set temperature.

NOTE: This unit is capable of displaying set temperature

in Fahrenheit or in Celsius. To convert from one to the

other, press and hold the Up and Down buttons for 3

seconds.

Mode Control

Controls the 4 function modes: COOL, DEHUMIDIFY

FAN and HEAT.

Fan Speed Control

Controls the 3 fan speeds: High, Medium & Low.

NOTE: Unit does not need to be vented in Fan mode

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INSTALLATION INSTRUCTIONS

Location

The air conditioner should be placed on a hard and level surface strong enough to support its weight.

The unit is equipped with caster wheels for portability. It should only be rolled on smooth, flat surfaces.

Use caution when rolling on carpet surfaces. Do not attempt to roll the unit over objects.

The air inlet and outlet should be free of any obstructions and be placed with at least 20” of clearance

for efficient air-conditioning and circulation.

Exhaust hose Installation

When using the air conditioner, the hot air from the exhaust hose must be exhausted out of the room to

complete the air exchange of the condenser. The intake hose is optional. When the unit is operating in

dehumidifying or fan-only mode, installation of the exhaust hose is optional.

1. Expand each end of the exhaust and intake hoses about 6”.

2. Install the hose connectors onto the exhaust and intake hoses by turning clockwise.

3. Align the tab cut-outs of each of the hose connectors to the tabs on the air exhaust and air intake at

the rear of the unit and snap in place.

If installing the optional air intake hose in an area with poor air quality, we recommend

purchasing the intake hose pre-filter accessory.

Only extend the hose to the necessary length, keeping it as short and as straight as possible.

We do not recommend extending the hose more than 9' long.

If you are interested in purchasing an additional 5’ exhaust hose, please contact

[email protected] for retail sales information or visit whynter.com for a list of optional

accessories.

INTAKE

EXHAUST

Window kit Installation

The

window

kit

has

been

designed to fit most standard vertical and horizontal windows. However, it

may be necessary to modify the installation procedures to accommodate your window.

NOTE:

• If your window opening is smaller than the minimum length of the window slider kit, the window

slider kit can be cut to fit the window opening. Never cut into the exhaust and intake hose cut-outs on

the window slider kit.

• If your window opening is larger than the maximum length of the window slider kit, additional

material will be needed to cover the open space such as, Plexiglas, PVC plastic, ply wood, etc.

Alternately, an additional window slider kit can be purchased to be used in combination with the

included kit.

• When using the window slider kit on a window or sliding door, additional security measures may be

needed.

1. Open the window approximately 5”.

2. Adjust the length of the window slider to the same length

and width of the opening of the window. Cut the window

slider if necessary to fit the length of your window.

3. Insert the fixture through the back grooved side of the

window slider hose cut-out. Line up the fixture with the 4

screw holes and tighten the fixture with 4 screws from the

front side of the slider panel. (Fig. 1)

4. Fit the window slider kit into the window opening and close

the window to secure the window slider kit. For long term

installation, you may screw the window kit into your window

frame.

5. Move the air conditioner close to the window, extend the

hose to the necessary length, keeping it as short and as

straight as possible and attach the other end of the hose to

the window slider kit.

6. Align the tab cut-outs of the hose connector to the tabs on

the fixture and snap the hose connector to the window slider

kit.

Figure 1

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An optional 3M™ Antimicrobial Filter can also be purchased to replace the activated carbon filter. The

3M™ Antimicrobial Filter has an antimicrobial agent that helps inhibit the growth of mold and mildew on the

filter. This filter is electrostatically charged for enhanced particle capture and retention.

**If you are interested in purchasing optional accessories, please contact support@whynter.com for retail

sales information.

Note: The optional 3M™ Antimicrobial Filter is not washable and should be replaced every 3 months.

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AIR FILTERS INSTALLATION

You

r Whynter portable air conditioner is equipped w

ith a washable Pre-Filter and an Activated

Carbon Filter.

The washable Pre-Filter removes large particles such as dust, pet hair and dander.

The Activated Carbon filter is designed to remove smoke and other odors. It is recommended

you

replace the Activated Carbon

filter every 2-3 months or as needed. Follow the steps below

to install the filters.

WARNING: NEVER OPERATE THE AIR CONDITIONER WITHOUT THE PRE-FILTER

1. Pull up the pre-filter fra

2. Remove the Pre-Filter from the filter frame.

3. Place the Activated Carbon filt

er on the Pre-Filter.

4. Reattach the filter frame.

5. Insert the assembled filter frame into the unit.

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OPERATION

INSTRUCTIONS

 BEFORE USING YOUR PORTABLE AIR CONDITIONER

 Remove the exterior and interior packaging

 Before connecting the appliance to a power source and operating, let the unit stand upright for a

minimum of 4 hours. This will reduce the possibility of a malfunction in the cooling system from handling

during transportation

SWITCHING ON/OFF THE AIR COND

ITIONER

 The un

it can be switched ON or OFF by

pressing

the

wer

button on the contr

ol panel or the Po

wer

button on the remote control.

COO

LING MODE

 In this mode, the air conditioner cools and dehumidifies the room. To activate the cooling function,

press the Mode Control button until the indicator illuminates. When cooling mode is set, the

compressor will start in approximately 3 minutes.

 NOTE: In cooling mode, hot air is exhausted from the outdoor exhaust port and the exhaust hose must

be connected to exhaust out the hot air.

 The temperature setting range of this air conditioner is from 61°F to 89°F. To set the temperature,

press the + or - buttons. This air conditioner has a 5°F temperature cushion; if the set temperature is

within 5°F of the ambient temperature, the unit runs in fan only mode. This saves energy and prolongs

the life of the compressor of the air conditioner. Once the set temperature is achieved, the compressor

will turn off and the fan runs continuously to circulate the air within the room.

 To set the fan speed, press the Fan Speed button.

 Note: When the compressor is running, the sound difference between each fan speed is not very

noticeable.

DEHUMIDIFYING MODE



In this mode, the air conditioner dehumidifies the room, the compressor will activate intermittently

depending on the ambient temperature and the fan speed is set to Low.

To activate dehumidifying mode, press the Mode Control button until the indicator illuminates.

When switching between functions, there will be an approximate 3 minute transition time.

 In dehumidifying mode, the exhaust hose does not need to be vented. If the exhaust hose is vented,

the room will be cooled as it dehumidifies. To prevent cooling, remove the exhaust hose from the

window kit and allow the warm air from the rear to be re-circulated into the room. If room temperature

is higher than 77°F, the fan speed can be adjusted. If room temperature is lower than 77°F, the fan

speed is set at Low.

Note:

 When using dehumidifying mode, venting the exhaust hose to the outside is not required. If vented,

the warm air is exhausted to the outside and cooling within the room may occur. Additionally, if the

exhaust hose is not vented, the unit may require more frequent draining.

 The air conditioner does not have a humidistat in which a specific humidity level can be set.

FAN ONLY MODE

In this mode, only the fan of the air conditioner runs and circulates the air within the room. To activate

fan only mode, press the Mode Control button until the indicator illuminates. In this mode, the

temperature cannot be set. Subsequently, set the desired fan speed by pressing the Fan Speed button.

Note: When using fan only mode, venting the exhaust hose to the outside is not required.

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HEATING MODE

 In this mode, the air conditioner heats the room. To activate heating mode, press the Mode

Control button until the RED indicator comes on. When the heating mode is set, the rear fan will

start first, followed by the compressor then the air output fan into the room.

Note: The compressor will start in approximately 3-5 minutes and it will take approximately 3-5

additional minutes for heat to blow from the front air output vent.

 The temperature setting range of this air conditioner is from 61°F to 77°F. To set the temperature,

press the + or - buttons. Once the set temperature is achieved, the compressor and the fan will

stop.

Note: This unit uses a heat pump for heating and heating mode will not work when temperature is

below 45F.

 In heating mode, cold air is exhausted from the outdoor exhaust port and the exhaust hose must

be connected to exhaust the cold air produced by the unit.

 If outside temperature is lower than room temperature, the air intake hose should be removed

and the included cover placed onto the air intake fixture. The unit will take in air from the room air

filter.

Note: When the compressor is running, the sound difference between each fan speed is not very

noticeable.

TIMER (DELAYED SWITCH ON / OFF) FUNCTION

 This function mode enables a delayed switch ON or delayed switch OFF of the air conditioner.

The time (hours) delay can be set, enabled and disabled. The timer is adjustable between 1-24

hours.

SETTING SWITCH OFF TIMER

With the air conditioner operating in any function mode, press the Timer Control button. Then set

the desired

time delay OFF hours by pressing the + or - buttons. When the delay time set has

elapsed, the air conditioner switches off.

SETTING DELAYED SWITCH ON TIMER

With the air conditioner is off, press the Timer Control button. Then set the desired time delay ON

hours by pressing the + or - buttons. When the delay time set has elapsed, the air conditioner

switches on.

AUTO RESTART

the event of a power outage, the air conditioner restarts at the previously set function mode and

settings when

power is restored.

NOISE LEVEL

Portable air conditioners may make sounds that are not familiar to you. The sounds listed below are

normal. Noise reflecting off hard surfaces such as a floor or wall can make the sounds seem louder

than they actually are.

 The compressor may make a pulsating or high-pitched sound.

 Water running from the evaporator to the water tank may make a splashing sound.

 Refrigerant flowing may make a gurgling sound.

 Fan sound may come from front and back air vents.

COMPRESSOR LOCK OUT

This portable air conditioner is optimized to operate in an ambient temperature of 64°F – 90°F. The

compressor circuit has an automatic 3 minute time delayed start if the unit is turned off and on quickly.

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WATER DRAINAGE

The air conditioner has the capacity to dehumidify up to 101 pints per day. The patented self-

evaporating function of the unit fully exhausts all condensation automatically in most environments

when humidity is less than 70%. Areas with more than 70% humidity, the self-evaporating function can

still exhaust about 98% of the moisture and the remaining 2% of moisture will be collected in the water

tank of the air conditioner. When there is excess water condensation inside the unit, the air conditioner

stops running and the RED Stop light illuminates. The Stop light indicates that the water condensation

needs to be drained manually.

Manual Drainage:

1. Turn off the unit.

2. Carefully roll the unit to a drain location or position a flat container, dish or optional drain bucket

accessory (sold separately) under the drain area of the lower drain port.

3. Remove the drain cover and rubber plug and the condensed water will drain out automatically.

4. Once all the condensed water is drained, replace the drain rubber plug and cover into the drain firmly.

Note: Please contact [email protected] for retail sales information or visit whynter.com for a list

of optional accessories

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REMOTE CONTROL

The portable air conditioner can be switched on by the remote control.

NOTE:

INSTALLING BATTERIES



Only use two AAA 1.5V Batteries in the remote control.

 Always change both batteries at the same time.

To insert the batteries, open the flap on the back of the remote control by sliding if off. Strictly

adhere to the polarity signs on the bottom of the battery housing, close the flap once the batteries

have been inserted.

 Other appliances in the same room controlled by a remote control (TV, radio, stereo, etc.), may

cause interferences.

 Electronic and fluorescent lamps may interfere with the signal transmissions between the

remote

control and the air conditioner.

 Remove the batteries if the remote control is not used for long periods.

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Note: Depending on use, it is recommended that the air conditioner be cleaned internally annually.

Please contact Whynter at [email protected] for internal maintenance cleaning instructions.

CARE A

ND MAINTENANCE

IMPORTANT:

 Switch off the air conditioner and disconnect the plug from the power outlet

 Drain al collected condensation from the upper and lower drain ports.

 Only transport the air conditioner in an upright position.

CLEANING THE PRE-FILTER

 This unit includes two air filters; a washable pre-filter and an activated carbon filter.

 To ensure the air intake is filtered properly and to assure that your air conditioner runs efficiently, it is

recommended that the pre-filter is washed at least once every two weeks depending on use.

1. Switch off the air conditioner.

2. Pull the pre-filter frame from the unit.

3. Remove the activated carbon filter from the pre-filter.

4. Use a vacuum cleaner or tap lightly to remove loose dust and dirt from the pre-filter.

5. Rinse the pre-filter thoroughly under warm running water (no hotter than 100F.)

6. Dry thoroughly before re-inserting the filters.

 NOTE: The activated carbon filter and 3M™ Antimicrobial Filter (sold separately) are not washable.

They are optional filters and should be replaced every 2-3 months or as needed if used.

 Please contact [email protected] for retail sales information or visit whynter.com for a list of

optional accessories

WARNING! Never operate the air conditioner without the pre-filter in place

CLEANING THE AIR CONDITIONER

 Always switch off the air conditioner and disconnect the plug from the power supply outlet

before clean

ing the air conditioner.



Use a soft damp cloth to wipe the body of the unit.

 Never use harsh chemicals, oil

-based products, detergents, chemically treated cloths or

other cleaning solutions. These could possibly damage the body of the air conditioner.

 Switch off the air conditioner and disconnect the power plug from the power supply outlet before

cleaning the air conditioner.

 Clean the pre-filter.

 Drain the condensed water completely.

 On a warm day, set the unit to Fan only mode for half a day to dry the unit internally.

 Gather the power cord and bundle it.

 Remove the batteries from the remote.

 If leaving the window kit in place, disconnect the exhaust and intake hose from the window

slider kit and place the included covers on the fixtures. Otherwise, remove the window kit from

the window opening. To remove the hose connectors from the fixtures on the window kit, slightly

turn, push and gently pull the connector to release.

 Place the storage cover over the air conditioner.

END OF SEASON STORAGE

This portable air conditioner comes with one end of season storage cover. We highly recommend

that storage cover bag is utilized when the unit is not going to be used for a period of time.

WARNING: To avoid danger of suffocation, keep this bag away from babies and children.

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TECHNICAL DATA

Model ARC-14SH

Cooling capacity 14,000 BTU

Heating capacity 13,000 BTU

Power supply 115v/ 60Hz

Maximum power input 1250 Watts Cooling

1200 Watts Heating

Maximum input 10.8 Amps Cooling

10.5 Amps Heating

Dehumidifying capacity 101 Pts / Day

Thermostat 61°F to 89°F

Refrigerant R-410A

Air flow (max.) 360 m3/ Hour

Fan speeds 3 (H, M, L)

Unit Dimensions 19” W x 16” D x 35.5” H

Unit Weight 81 lbs

TIPS:

1. Keep the exhaust hose as short and straight as possible

The exhaust hose removes heat from the room. It should remain as short and straight as possible

without sharp bends or twists to maximize efficiency. If the exhaust hose must be extended, do not

exceed 9’.

2. Turn the air conditioner on early

Turning the air conditioner on early instead of waiting until the hottest point of the day will allow the

unit to be more effective. The air conditioner will not have to work as hard to cool the room down and

maintain the set temperature.

3. Reduce heat sources

Direct sunlight, televisions, computers and other heat generating appliances work against the air

conditioner by introducing heat into the space.

• Close window curtains and blinds to keep direct sunlight out

• Close doors and windows

• Keep ovens and stoves off

• Turn off unused lights

• Add weather stripping around windows and doors

4. Keep the air filter clean

Regular cleaning will help keep your air conditioner working properly. Dusty filters and vents greatly

reduce the airflow and efficiency of the unit.

• Clean the washable pre-filter regularly

• Replace the activated carbon filter every 2-3 weeks depending on use

• Vacuum any accumulated dust from around all vents

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TROUBLESHOOTING

Problem

Possible Causes

Solutions

The portable air

conditioner does not

turn on

 Power failure / outage.

 The automatic switch, line

fuse, or breaker has been

tripped.

 The power supply voltage is

too low.

 The power cord is damaged.

 The L.C.D.I. power plug for the

unit is tripped.

 The internal water reservoir is

full.

 Possible loose connection

 Internal fuse has blown

 Restore the power supply.

 Flip the switch / change the fuse / turn the breaker

back on. Also note that you may have too many

appliances drawing power on one circuit, you may

need to move the other appliances to another

circuit.

 Move the unit onto another circuit with the correct

voltage.

 Contact Whynter Service Department. Only

authorized personnel should replace damaged

power cord or power plug.

 Press the Reset button on the L.C.D.I. power plug.

 Drain water from the air conditioner.

 Contact Whynter Service Department

The unit turns on but

the compressor does

not turn on (the fan

runs but the unit is not

cooling)

 The room temperature is

outside of the operational

tolerances of the unit.

 The Cooling mode is not on.

 The compressor has not

turned on yet because of its

time delay.

 The set temperature is too

high.

 The internal water reservoir is

full.

 This unit is designed to work in ambient

temperatures of 64°F to 95°F.

 Press the MODE button until the COOL light is

shown on the display.

 Give the compressor 3 minutes to turn on after the

Cooling mode has been selected.

 Set the air conditioner to a lower temperature. It is

recommended to set the temperature to at least

5°F of the ambient temperature.

 Either manually drain the water by removing the

drain plug or allow the unit to exhaust the water

itself by running the fan only mode. Then cooling

will resume.

The air coming out of

the unit is not very

cold, or the airflow

volume is weak

 The filters are dirty or

obstructed.

 The air intake or exhaust is

obstructed.

 The unit is set in DRY or FAN

mode.

 The unit is set to low fan

speed.

 Clean the air filters.

 Make sure there is at least 20" of clearance from

the air intake. Make the length of the exhaust hose

is as short as possible.

 Set the unit to the cooling mode.

 Set the unit to a higher fan speed.

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The unit has worked for a

long time, but the room is

not cold enough

 Windows or doors are open.

 There are too many people in

the room.

 There is direct sunshine into

the room.

 The room is a kitchen or with

many heat-producing

appliances

 There is a server in the room.

 The room is too large.

 Close all windows and doors.

 You may need additional cooling or another

air conditioner.

 Close curtains or blinds and try to minimize

the amount of direct sunlight into the room.

 You may need additional cooling or another

air conditioner.

 You may need additional cooling or another

air conditioner.

 You may need additional cooling or another

air conditioner.

The unit is very noisy

 The unit is not level.

 The surface underneath the

unit is uneven.

 Low power voltage.

 Make sure the unit is on hard, level and

stable surface.

 Move the unit to a location with a level and

hard floor.

 Make sure the wall outlet and support the

required power consumption of the air

conditioner and do not use an extension cord.

The unit leaks water

 The unit is tilted or not leveled

 The water tank is full.

 Make use the unit is leveled.

 Drain water from the drain plug at the back of

the air conditioner.

The unit needs to be

drained too often

 The humidity in the area may

very high

 Possible loose connection

 Remove the intake hose if the outside

humidity is high or it is raining

 Contact Whynter Service Department

Fan speed cannot be

changed

 Fan speed differences are not

very noticeable

 The fan speed difference is not very

noticeable when the compressor is on. Try

setting the unit to Fan only mode, you should

be able to hear the difference between high

and low fan speed settings.

The unit does not heat

 The room temperature is too

low.

 The heating mode is not on.

 The compressor has not

turned on yet because of its

time delay.

 The set temperature is too low.

 The internal water reservoir is

full.

 The humidity in the area may

very high

 There may be a loose

connection

 The heat pump of the air conditioner does not

operate when temperature is below 45F.

 Press the MODE button until the HEAT light is

show on the display

 Give the compressor 3 minutes to turn on

after the Heating mode has been selected.

 Set the air conditioner to a higher

temperature. It is recommended to set the

temperature to at least 5F of the ambient

temperature.

 Either manually drain the water by removing

the drain plug or allow the unit to exhaust the

water itself by running the fan only mode. The

cooling will resume.

 Remove the intake hose if the outside

humidity is high or it is raining

 Contact Whynter Service Department

ONE YEAR LIMIT

ED WARRANTY &

THREE YEAR WARRANTY ON COMPRESSOR

This WHYNTER product is warranted to the original owner, purchased from an authorized Whynter dealer within the 48

U.S. continental states, for one year from the original purchase date against defects in material and workmanship under

normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase,

contact Whynter’s Customer Support team with the serial number and proof of purchase to make a warranty claim. A

Return Authorization number must be issued before returning any parts or products. Parts or products received without

a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any

parts found defective with new or remanufactured parts or exchange the defective product with a new, refurbished, or

remanufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or

replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the

warranty, the cost of labor and parts will be the responsibility of the original owner.

The compressor of portable air conditioners is warranted for an additional two years after the one year limited warranty

expires from the date of purchase.

Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer will be

responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original

packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or

improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER:

• Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.

• Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.

• Use in commercial or industrial applications.

• Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in

material or workmanship.

• Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special

handling provisions in the instructions.

• Damage to the finish of the case, or other appearance parts caused by wear.

• Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.

• Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.

• Products sold AS IS or from an unauthorized reseller.

• Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR

REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD

ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR

INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH

OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW

THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSE- QUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION

OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

The warranty, product contents and specifications are subject to change at any time without notice; please refer to

www.whynter.com for the most current information.

Please retain the original proof of purchase.

To register your warranty, please visit www.whynter.com and fill out the online

Warranty Registration form. Please be sure to include a copy of your purchase invoice.

To obtain service or information, contact Whynter LLC via email at

[email protected] or call 866-WHYNTER (866-949-6837).

www.whynter.com

V 4.20.2017-1200

Whynter ARC-14SH User manual

Brand: Whynter

Model: ARC-14SH

Category: Mobile air conditioners

Type: User manual

This manual is also suitable for

ARC-14S

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Whynter ARC-14SH User manual

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Whynter ARC-14SH User manual

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