Chevrolet 2019 Owner's manual

Category
Cars
Type
Owner's manual

This manual is also suitable for

2019 Impala
Impala
Owners Manual
84136724 A
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19_CHEV_Impala_COV_en_US_84136724A_2018APR13.ai 1 4/4/2018 12:20:26 PM19_CHEV_Impala_COV_en_US_84136724A_2018APR13.ai 1 4/4/2018 12:20:26 PM
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 49
Storage . . . . . . . . . . . . . . . . . . . . . . . 101
Instruments and Controls . . . . . . 105
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 150
Climate Controls . . . . . . . . . . . . . . 151
Driving and Operating . . . . . . . . . 160
Vehicle Care . . . . . . . . . . . . . . . . . . 220
Service and Maintenance . . . . . 298
Technical Data . . . . . . . . . . . . . . . . 311
Customer Information . . . . . . . . . 314
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 328
Connected Services . . . . . . . . . . . 336
Index . . . . . . . . . . . . . . . . . . . . 340
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Company" for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owners manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84136724 A First Printing
©
2018 General Motors LLC. All Rights Reserved.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
Introduction 3
{
Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{
Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means Do
Not, Do not do this, or Do not let
this happen.
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owners
manual has additional instructions
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page
see page.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
9 : Dispose of Used Components
Properly
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[ : Forward Collision Alert
+ : Fuses
j : ISOFIX/LATCH System Child
Restraints
| : Lane Change Alert
@ : Lane Departure Warning
A : Lane Keep Assist
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
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4 Introduction
* : Malfunction Indicator Lamp
: : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Start/Stop
7 : Tire Pressure Monitor
d : StabiliTrak/Electronic Stability
Control (ESC)
a : Under Pressure
V : Vehicle Ahead Indicator
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
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In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 12
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14
Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19
Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA)
System . . . . . . . . . . . . . . . . . . . . . . . 22
Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 26
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
6 In Brief
Instrument Panel
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
In Brief 7
1. Instrument Panel Illumination
Control 0 146.
2. Air Vents 0 158.
3. Trunk Release. See Trunk
0 39.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0 197 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 205.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 146.
5. Instrument Cluster 0 113.
Driver Information Center (DIC)
0 128.
6. Windshield Wiper/Washer
0 107.
7. Hazard Warning Flashers
0 145.
8. Light Sensor. See Automatic
Headlamp System 0 145.
9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage
0 101 and USB Port in the
infotainment manual.
10. Infotainment 0 150.
11. Climate Control Systems
0 151.
Dual Automatic Climate Control
System 0 154.
12. Storage Area with Accessory
Power Outlet Inside.
See Center Console Storage
0 102 and Power Outlets
0 108.
13. Heated and Ventilated Front
Seats 0 59 (If Equipped).
14. Traction Control/Electronic
Stability Control 0 185.
15. Shift Lever. See Automatic
Transmission 0 179.
16. Ignition Positions 0 171.
17. Steering Wheel Controls 0 106.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0 128.
18. Steering Wheel Controls 0 106
(Out of View).
19. Horn 0 106.
20. Steering Wheel Adjustment
0 106.
21. Cruise Control 0 187 (If
Equipped).
Adaptive Cruise Control 0 189
(If Equipped).
Heated Steering Wheel 0 106
(If Equipped).
Forward Collision Alert (FCA)
System 0 200 (If Equipped).
22. Instrument Panel Storage
0 101 (If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0 253.
23. Hood Release. See Hood
0 223.
24. Data Link Connector (Out of
View). See Malfunction
Indicator Lamp (Check Engine
Light) 0 121.
25. Electric Parking Brake 0 183.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owners manual.
Stop/Start System
If equipped, the Stop/Start system
will shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 116. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. See
Stop/Start System 0 174 in Driving
and Operating.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
RKE with Remote Start Shown,
without Similar
Press the button to extend the key.
The key can be used for all locks.
K : Press to unlock the driver door
or all doors.
Q : Press to lock all doors.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization 0 131.
Y : Press and hold to release the
trunk.
7 : Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 0 27 and Remote Keyless
Entry (RKE) System Operation 0 28.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and release Q on the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
In Brief 9
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/ until the
parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the vehicle on and then off.
See Remote Vehicle Start 0 34.
Door Locks
Keyless Access
Use the Keyless Access system to
lock and unlock the door. When the
doors are locked and the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft) of the driver door
handle, press the lock/unlock
button. When unlocking from the
driver door, the first press unlocks
that door; press again within
five seconds to unlock all passenger
doors. See Remote Keyless Entry
(RKE) System Operation 0 28.
Key Cylinder Access
Use the key in the driver door. The
key cylinder is covered by a cap.
See Door Locks 0 35.
Inside the Vehicle
Push down on the door lock knob to
lock that door. Pull once on the door
handle to unlock the door and again
to open the door. Press the power
door lock switch to lock or unlock all
doors.
See Door Locks 0 35 and Power
Door Locks 0 38.
Power Door Locks
K : Press to unlock.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
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10 In Brief
Q : Press to lock.
See Power Door Locks 0 38.
Trunk
To open the trunk:
.
Press
| with the transmission
in (P) Park.
.
Press and hold
Y on the RKE
transmitter.
.
If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors.
The RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
trunk lid and lift to open. See
Remote Keyless Entry (RKE)
System Operation 0 28.
When closing the trunk, use the
pull cup.
See Trunk 0 39.
Windows
Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0 176.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Seat Adjustment
Manual Front Seats
To adjust a manual seat:
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
In Brief 11
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired
position and release the
handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.
Seat Height Adjuster
Press and hold the top or bottom of
the switch to raise or lower the seat.
Release the switch when the
desired height is reached.
See Seat Adjustment 0 53.
Power Seats
To adjust the seat:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
.
Raise or lower the seat by
moving the rear of the control up
or down.
See Power Seat Adjustment 0 54.
Reclining Seatbacks
Manual Reclining Seatbacks
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback
to make sure it is locked.
To return the seatback to the upright
position:
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
12 In Brief
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback
to make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback,
if equipped:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
See Reclining Seatbacks 0 55.
Memory Features
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.
Then immediately press and hold 1,
2, or
B (Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
When Auto Memory Recall is
enabled in vehicle personalization,
positions previously saved to
memory buttons 1 and 2 are
recalled when the ignition is
changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled
in vehicle personalization, the
feature automatically recalls the
previously saved exit position when
exiting the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in Saving
Memory Positions section are
performed. See Memory Seats 0 56.
Second Row Seats
The rear seatbacks can be folded
down to increase cargo space.
See Rear Seats 0 61.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
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In Brief 13
Heated and Ventilated
Seats
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If available, the buttons are on the
center console. To operate, the
engine must be running.
I : If available, press to heat the
driver or passenger seatback only.
J : Press to heat the driver or
passenger seat cushion and
seatback.
C : If available, press to ventilate
the driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The
air is not cooled.
An indicator light on the button turns
on when the heated or ventilated
seat is on.
See Heated and Ventilated Front
Seats 0 59.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints 0 50 and Seat
Adjustment 0 53.
Seat Belts
Refer to the following sections for
important information on how to use
seat belts properly:
.
Seat Belts 0 62
.
How to Wear Seat Belts Properly
0 63
.
Lap-Shoulder Belt 0 65
.
Lower Anchors and Tethers for
Children (LATCH System) 0 89
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
14 In Brief
Passenger Sensing
System
United States
Canada
The passenger sensing system will
turn off the front outboard
passenger frontal airbag and knee
airbag under certain conditions. No
other airbag is affected by the
passenger sensing system. See
Passenger Sensing System 0 76.
The passenger airbag status
indicator lights on the overhead
console when the vehicle is started.
See Passenger Airbag Status
Indicator 0 119.
Mirror Adjustment
Exterior Mirrors
1. Move the selector switch to L
(Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to
move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
The vehicle has manual folding
mirrors. See Folding Mirrors 0 44.
Interior Mirrors
Adjustment
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror 0 45.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will
automatically reduce the glare from
the headlamps from behind. The
dimming feature comes on when the
vehicle is started. See Automatic
Dimming Rearview Mirror 0 45.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
In Brief 15
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up
or down.
3. Pull or push the steering wheel
closer or away from you.
4. Pull the lever up to lock the
steering wheel in place.
Power Tilt and Telescoping
Steering Wheel
If equipped, press the control to
move the steering wheel up and
down or forward and rearward.
Do not adjust the steering wheel
while driving.
Interior Lighting
Dome Lamps
The interior lamps control in the
overhead console controls both the
front and rear interior lamps.
To change the dome lamp settings,
press the following:
OFF : Turns the lamp off, even
when a door is open.
DOOR : The lamp comes on
automatically when a door is
opened.
ON : Turns the lamp on.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
16 In Brief
Reading Lamps
Front Reading Lamps
Rear Reading Lamps
There are front and rear reading
lamps in the overhead console and
the headliner.
# or $ : Press the button near
each lamp to turn it on or off.
For more information on interior
lighting, see Instrument Panel
Illumination Control 0 146.
Exterior Lighting
The exterior lamp control is on the
turn signal lever.
There are four positions.
O : Turns off the exterior lamps.
The knob returns to the AUTO
position after it is released. Turn to
O again to reactivate the
AUTO mode.
AUTO : Automatically turns the
exterior lamps on and off,
depending on outside lighting.
; : Turns on the parking lamps
including all lamps, except the
headlamps.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
In Brief 17
2 : Turns on the headlamps
together with the parking lamps and
instrument panel lights.
See Exterior Lamp Controls 0 143.
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the right side of the steering
column. With the ignition on or in
ACC/ACCESSORY, move the
windshield wiper lever to select the
wiper speed.
HI : Use for fast wipes.
LO : Use for slow wipes.
INT : Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
n L : Pull the windshield wiper
lever toward you to spray windshield
washer fluid and activate the wipers.
See Windshield Wiper/Washer
0 107.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
18 In Brief
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with
these systems.
Climate Control System
1. Fan Control
2. Air Conditioning or Comfort/
Eco Air Conditioning (Stop/
Start Only)
3. Air Delivery Modes
4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Recirculation
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 3/28/18
In Brief 19
Dual Automatic Climate Control System
1. Driver and Passenger
Temperature Controls
2. Air Conditioning or Comfort/
Eco Air Conditioning (Stop/
Start Only)
3. Fan Control
4. Defrost
5. SYNC
6. Rear Window Defogger
7. Air Delivery Modes
8.
O (Fan On/Off)
9. Recirculation
10. AUTO (Automatic Operation)
See Climate Control Systems 0 151
or Dual Automatic Climate Control
System 0 154, if equipped.
Transmission
Driver Shift Control (DSC)
This feature allows for changing
gears similar to a manual
transmission. To use this feature,
if equipped:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).
2. Using the button on the top of
the shift lever, press the
+ (plus) end of the button to
upshift, or press the (minus)
end of the button to downshift.
See Manual Mode 0 181.
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Chevrolet 2019 Owner's manual

Category
Cars
Type
Owner's manual
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