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Polycom Communicator
23/24/2010 | Polycom Confidential
Polycom Communicator
Personal USB speakerphone device for business-quality, full-duplex
PC voice and video calls
Two models: C100 and C100S. C100S is a Skype co-branded
model
33/24/2010 | Polycom Confidential
Polycom Communicator - Features
High-Fidelity Speaker
Dual Stereo
Microphones
LED Light Ring
Finger Tip
Call Control
Stereo Headphone Jack
• Up to 22 KHz Wideband
• 7 ft. Mic Range
• Self-contained USB cable
Portable size - approx. 5” x 3” x .85”; 5 - 6 oz.
43/24/2010 | Polycom Confidential
Why is it unique?
Business Quality - Only Skype-certified speakerphone
that delivers business-class, high-fidelity performance
Polycom Heritage - Features Polycom’s renowned echo
cancellation and full-duplex technology for natural conversations
High Quality Components - Includes two stereo microphones for individual or group
calls, and high-fidelity speaker (22 kHz) that can also play CD-quality music or
presentation audio (stereo capable)
Wideband – Supports full range of Skype voice quality (16 kHz for Skype-to-Skype calls)
Superior Skype Integration - Optimized Skype voice quality; API-level integration with
convenient buttons to launch Skype, pick-up/hang-up calls, control volume, etc. without
using mouse
Sleek, Smart, Portable Design – PDA-size; USB cable powers device and stores stores
inside
53/24/2010 | Polycom Confidential
Why Skype?
The clear market leader in PC-based calling
• 300M+ registered users
• 30%+ are business users
Strong push for more business users
• Targeting small businesses – less than 50 employees
• Key revenue driver
• Business-class hardware is required to support these users
Polycom is the only Tier-1 Skype partner with a
Speakerphone product
Just one element of a strategic relationship
63/24/2010 | Polycom Confidential
Who is it for?
30 percent of Skype users who leverage
application for business purposes
Skype key benefit – save on long distance
costs, especially international
Ideal for new Skype for Business offering
targeting SME market
Skype users who want a high quality device for
using Skype in speakerphone mode
Users who need a business-class device for
individual and/or group Skype calls
Laptop users that want a portable, high-quality
hands-free device
Skype video users who do not want to be on
video with headphones
73/24/2010 | Polycom Confidential
Simple Set-Up
USB powered
Cable provided and
stores in device
No batteries to charge
Buttons on device enable users
to launch Skype, pick up/hang
up calls, control volume, etc.
83/24/2010 | Polycom Confidential
Go To Market Overview
Launched: May 1, 2006, worldwide
Channels:
• Heavier retail presence than most Polycom products
• DMRs/Catalogs (PC Mall, PC Connections, Zones, Dell)
• Skype Store (online)
Packaging available in multiple languages for North America, CALA,
EMEA and APAC
Primarily individual purchase vs. enterprise sale
93/24/2010 | Polycom Confidential
Polycom Communicator – New Model
Model C100
• Intended for all supported applications, but without the Skype
branding of the C100S
• Available in Gray only
• No retail packaging
103/24/2010 | Polycom Confidential
Application Support for model C100
Polycom PVX
• Add high-fidelity voice to your desktop video
• Available at launch
113/24/2010 | Polycom Confidential
Application Support for model C100
CounterPath eyeBeam IP soft phone
• Available at launch
• Engine for many other soft phones & service providers
• Does not work with free version (X-Lite)
123/24/2010 | Polycom Confidential
Application Support for model C100
Broadsoft Communicator IP soft phone
• Available in July
• Follow-on to public demo shown in October
133/24/2010 | Polycom Confidential
Polycom Communicator C100
C100: no software included in box
• Some applications have built-in support for Communicator
• CounterPath
• Broadsoft Communicator
• Others will need drivers installed
• Polycom PVX
• Download at www.polycom.com/support/communicator
Will Skype work with this new model C100?
• Yes – but you need to download the drivers from the web site
Will these new apps work with the Skype model C100S?
• Yes, in the same way they work with C100
143/24/2010 | Polycom Confidential
Communicator & PVX Tips
Drivers need to be downloaded
• www.polycom.com/support/communicator
• You must uninstall Communicator drivers for Skype first
Communicator drivers do not work with Vista
• Vista support for Communicator is coming, but no ETA
Only works with PVX v. 8.0.2 and above
Check your audio settings after installing a web cam
153/24/2010 | Polycom Confidential
Polycom Communicator Positioning
Two models available:
• Polycom Communicator, model C100
• Supports Polycom PVX and various IP soft phones
• Polycom Communicator for Skype, model C100S
• Designed specifically for Skype, available in Blue
Key Benefits:
• Polycom HD Voice-capable (up to 22 kHz)
• High-fidelity, 360° stereo mics
• Echo cancellation, full duplex, Dynamic Noise Reduction
• Easy to use, easy to take with you
163/24/2010 | Polycom Confidential
Polycom Communicator – Wideband Competitors
Polycom vs. ClearOne Chat 50 & Phoenix Duet
All have full-duplex and echo cancellation, but only Polycom has
Automatic Gain Control for optimal mic performance
Only Polycom has API-level Skype integration for call control and
optimal audio quality
Only Polycom Communicator is pocket-sized
• 50% small and 33% lighter, with better audio quality
173/24/2010 | Polycom Confidential
Polycom Communicator – Narrowband Competitors
Polycom vs. VoSKY Chatterbox, US Robotics, mVox, etc.
Only Polycom Communicator is high-fidelity wideband at up to 22 kHz – the
others are all 5 kHz maximum
None of these competitors offer:
• Full duplex (some claim, but none deliver)
• Effective echo cancellation, dynamic noise reduction, or automatic gain control
Polycom Communicator has far superior:
• Speaker loudness
• Microphone pick-up and quality
Only Polycom Communicator is a business-class product – the others are
consumer toys
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