Polycom COMMUNICATOR C100S Overview

Type
Overview

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Polycom COMMUNICATOR C100S is a personal USB speakerphone device designed for business-quality, full-duplex PC voice and video calls. With high-fidelity speaker, dual stereo microphones, and echo cancellation technology, it provides crystal-clear audio for natural conversations. Optimized for Skype, it offers convenient buttons for call control and integrates seamlessly with the software. Portable and easy to set up, it's ideal for professionals who want a reliable and high-quality audio solution for their PC calls.

Polycom COMMUNICATOR C100S is a personal USB speakerphone device designed for business-quality, full-duplex PC voice and video calls. With high-fidelity speaker, dual stereo microphones, and echo cancellation technology, it provides crystal-clear audio for natural conversations. Optimized for Skype, it offers convenient buttons for call control and integrates seamlessly with the software. Portable and easy to set up, it's ideal for professionals who want a reliable and high-quality audio solution for their PC calls.

Polycom Communicator
23/24/2010 | Polycom Confidential
Polycom Communicator
Personal USB speakerphone device for business-quality, full-duplex
PC voice and video calls
Two models: C100 and C100S. C100S is a Skype co-branded
model
33/24/2010 | Polycom Confidential
Polycom Communicator - Features
High-Fidelity Speaker
Dual Stereo
Microphones
LED Light Ring
Finger Tip
Call Control
Stereo Headphone Jack
• Up to 22 KHz Wideband
• 7 ft. Mic Range
• Self-contained USB cable
Portable size - approx. 5” x 3” x .85”; 5 - 6 oz.
43/24/2010 | Polycom Confidential
Why is it unique?
Business Quality - Only Skype-certified speakerphone
that delivers business-class, high-fidelity performance
Polycom Heritage - Features Polycom’s renowned echo
cancellation and full-duplex technology for natural conversations
High Quality Components - Includes two stereo microphones for individual or group
calls, and high-fidelity speaker (22 kHz) that can also play CD-quality music or
presentation audio (stereo capable)
Wideband – Supports full range of Skype voice quality (16 kHz for Skype-to-Skype calls)
Superior Skype Integration - Optimized Skype voice quality; API-level integration with
convenient buttons to launch Skype, pick-up/hang-up calls, control volume, etc. without
using mouse
Sleek, Smart, Portable Design – PDA-size; USB cable powers device and stores stores
inside
53/24/2010 | Polycom Confidential
Why Skype?
The clear market leader in PC-based calling
300M+ registered users
30%+ are business users
Strong push for more business users
Targeting small businesses – less than 50 employees
Key revenue driver
Business-class hardware is required to support these users
Polycom is the only Tier-1 Skype partner with a
Speakerphone product
Just one element of a strategic relationship
63/24/2010 | Polycom Confidential
Who is it for?
30 percent of Skype users who leverage
application for business purposes
Skype key benefit – save on long distance
costs, especially international
Ideal for new Skype for Business offering
targeting SME market
Skype users who want a high quality device for
using Skype in speakerphone mode
Users who need a business-class device for
individual and/or group Skype calls
Laptop users that want a portable, high-quality
hands-free device
Skype video users who do not want to be on
video with headphones
73/24/2010 | Polycom Confidential
Simple Set-Up
USB powered
Cable provided and
stores in device
No batteries to charge
Buttons on device enable users
to launch Skype, pick up/hang
up calls, control volume, etc.
83/24/2010 | Polycom Confidential
Go To Market Overview
Launched: May 1, 2006, worldwide
Channels:
Heavier retail presence than most Polycom products
DMRs/Catalogs (PC Mall, PC Connections, Zones, Dell)
Skype Store (online)
Packaging available in multiple languages for North America, CALA,
EMEA and APAC
Primarily individual purchase vs. enterprise sale
93/24/2010 | Polycom Confidential
Polycom Communicator – New Model
Model C100
Intended for all supported applications, but without the Skype
branding of the C100S
Available in Gray only
No retail packaging
103/24/2010 | Polycom Confidential
Application Support for model C100
Polycom PVX
Add high-fidelity voice to your desktop video
Available at launch
113/24/2010 | Polycom Confidential
Application Support for model C100
CounterPath eyeBeam IP soft phone
Available at launch
Engine for many other soft phones & service providers
Does not work with free version (X-Lite)
123/24/2010 | Polycom Confidential
Application Support for model C100
Broadsoft Communicator IP soft phone
Available in July
Follow-on to public demo shown in October
133/24/2010 | Polycom Confidential
Polycom Communicator C100
C100: no software included in box
Some applications have built-in support for Communicator
CounterPath
Broadsoft Communicator
Others will need drivers installed
Polycom PVX
Download at www.polycom.com/support/communicator
Will Skype work with this new model C100?
Yes – but you need to download the drivers from the web site
Will these new apps work with the Skype model C100S?
Yes, in the same way they work with C100
143/24/2010 | Polycom Confidential
Communicator & PVX Tips
Drivers need to be downloaded
www.polycom.com/support/communicator
You must uninstall Communicator drivers for Skype first
Communicator drivers do not work with Vista
Vista support for Communicator is coming, but no ETA
Only works with PVX v. 8.0.2 and above
Check your audio settings after installing a web cam
153/24/2010 | Polycom Confidential
Polycom Communicator Positioning
Two models available:
Polycom Communicator, model C100
Supports Polycom PVX and various IP soft phones
Polycom Communicator for Skype, model C100S
Designed specifically for Skype, available in Blue
Key Benefits:
Polycom HD Voice-capable (up to 22 kHz)
High-fidelity, 360° stereo mics
Echo cancellation, full duplex, Dynamic Noise Reduction
Easy to use, easy to take with you
163/24/2010 | Polycom Confidential
Polycom Communicator – Wideband Competitors
Polycom vs. ClearOne Chat 50 & Phoenix Duet
All have full-duplex and echo cancellation, but only Polycom has
Automatic Gain Control for optimal mic performance
Only Polycom has API-level Skype integration for call control and
optimal audio quality
Only Polycom Communicator is pocket-sized
50% small and 33% lighter, with better audio quality
173/24/2010 | Polycom Confidential
Polycom Communicator – Narrowband Competitors
Polycom vs. VoSKY Chatterbox, US Robotics, mVox, etc.
Only Polycom Communicator is high-fidelity wideband at up to 22 kHz – the
others are all 5 kHz maximum
None of these competitors offer:
Full duplex (some claim, but none deliver)
Effective echo cancellation, dynamic noise reduction, or automatic gain control
Polycom Communicator has far superior:
Speaker loudness
Microphone pick-up and quality
Only Polycom Communicator is a business-class product – the others are
consumer toys
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Polycom COMMUNICATOR C100S Overview

Type
Overview
This manual is also suitable for

Polycom COMMUNICATOR C100S is a personal USB speakerphone device designed for business-quality, full-duplex PC voice and video calls. With high-fidelity speaker, dual stereo microphones, and echo cancellation technology, it provides crystal-clear audio for natural conversations. Optimized for Skype, it offers convenient buttons for call control and integrates seamlessly with the software. Portable and easy to set up, it's ideal for professionals who want a reliable and high-quality audio solution for their PC calls.

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