Star Micronics SP500 Series Application Manual

Brand: Star Micronics

Model: SP500 Series

Category: POS/mobile printers

Type: Application Manual

Star Micronics SP500 Series is a high-performance dot matrix printer designed for a wide range of applications, including point of sale, kitchen, food service, retail, data terminal, and ticketing. It features fast print speeds of over 4 lines per second, multiple copy printing, and a splash-proof design. The SP500 Series is also compatible with Star and ESC/POS emulation, making it easy to integrate with existing systems.

Some of the key features of the Star Micronics SP500 Series include:

Fast print speeds of over 4 lines per second
Multiple copy printing (original + 2 copies)
Splash-proof design

Some of the key features of the Star Micronics SP500 Series include:

Fast print speeds of over 4 lines per second
Multiple copy printing (original + 2 copies)
Splash-proof design

SP500 Series

Application Guide

SP500 Series

Application Guide

www.starmicronics.com

SP500 Series

Application Guide

STAR

MICRONICS

The SP500 Application Guide

Complete Solution

To round out any multiple printer installation,

the SP500 is a terrific complement to the

features and performance of Star’s TSP family

of thermal printers. In hospitality applications,

a TSP700 would be ideal on the front end

handling transactions, to take advantage of

not only its speed, but it’s nearly silent operation.

For point of sale, the SP512 is the perfect

complement to the TSP613 tear bar thermal

printer. These same customers will also

employ an SP500 series printer in the back

of house for less time-sensitive print jobs and

those applications requiring archives or journals

to be printed. Simple, easy to use and cost-

effective, the SP500 series offers a perfect

solution to many applications.

Introduction

Star Micronics is widely respected for its

highly reliable dot matrix and thermal POS

and hospitality printers. Building on this

legacy, Star is pleased to announce the

release of the SP500 series. The SP500

sets a new standard for design, features

and performance in dot matrix printers.

The SP500 series features tear bar and auto

cutter models available in putty and charcoal

colors. The printer comes standard with serial

or parallel interfaces and uses a universal

internal power supply that reduces clutter

and maintains a small footprint. In applications

requiring a journal copy, a paper rewind

version is available for both models.

With ultra-fast print speeds of over 4 lines

per second (lps), the SP500 outperforms all

competitors in its class. The SP500 achieves

optimal print speed by utilizing Star’s new

logic-seeking print mechanism and high

speed 9-pin print head making text, graphics,

and modifiers print at amazing speeds.

The intention of the SP500

Application Guide is to

illustrate which features of

the SP500 series printers

make them a fitting solution

for specific applications.

Point of Sale

• Small Footprint

• Fast Throughput

• Rewinder Option

• High Reliability

• Multiple Copies

• Dual Cash Drawer Driver w/Compulsion

Vertical Markets

The SP500 is among the smallest full-featured

printers in its class. Add the optional vertical

stand kit, and it’s footprint instantly shrinks

by nearly half. With the optional wall

mount kit, the SP500 literally has NO foot-

print. These options allow for easy integration

to any Point of Sale application, regardless

of the available counter space.

The outstanding throughput of the SP500

series is made possible by our new faster

print head and our efficient logic-seeking

print mechanism. These features greatly

reduce time wasted waiting for receipts to

finish printing.

The SP500 also offers the ability to print on

carbonless multiple-copy paper (original +

2-copies), allowing for instant printing of

duplicate and triplicate receipts for distribution

to the customer, to record keeping or directly

to the till.

The high reliability of the SP500 is sure to

provide years of trouble-free service in high

demand applications such as point of sale.

Kitchen

• Fast Throughput

• Autocutter & Tear Bar Models

• Single-Color Highlight

• Splash-Proof Design

• High Reliability

• Recessed Cable Connections

• Star & ESC/POS Emulation

The splash-proof design of the SP500’s

outer case protects it from the harsh environ-

ments found in many restaurant kitchens.

The upper cover incorporates a “rain-channel”

molded into its base. The hinged top cover

shelters the vital internal electronics of the

SP500.

The single-color highlight option of the

SP500 series ensures that modifiers are

easily identified by busy cooks. The multiple

copy paper compatibility allows for one

order to be distributed to the many different

work stations of a busy kitchen.

The available autocutter model (SP542) is

well-suited for busy kitchens where receipts

tend to stack up during peak hours. When

the user is ready to remove the receipt, a

simple tug will separate the receipt easily

and cleanly.

Recessed cable connections keep cables

securely connected and free of accidental

disconnection. They also keep these connections

cleared of food and other debris, ensuring

trouble-free operation.

Additionally, dot matrix printed receipts

offer a higher durability and resistance to

liquids and high heat often associated with

kitchen applications. Dot matrix receipts

have proven more reliable in these harsh

environments than those receipts printed by

either thermal or inkjet printers.

Receipts printed on dot matrix printers are

not as susceptible to the heat of a kitchen

as a thermal printer. Also, they are highly

resistant to smudging by wet hands unlike

inkjet printed receipts.

Single - Color Highlight

Food Service

• Over 4 LPS

• Multiple Copies (Original + 2 Copies)

• Splash-Proof Design

• Vertical/Wall Mount Kit

• Internal Universal Power Supply

• Single-color Highlight

• 3-inch Paper Roll

• Attached Top Cover

In a fast-paced restaurant, there is no time

to waste waiting for guest checks and

orders to print. The advanced technology

employed in Star’s new Logic-Seeking print

mechanism ensures the highest speed printing

while maintaining our legendary reliability.

The SP500 also offers the ability to print on

carbonless multiple-copy paper (original +

2-copies), allowing for instant printing of

duplicate and triplicate receipts for distribution

to different stations within the restaurant.

The optional vertical and wall mount kits

allow for versatile placement of the printer,

eliminating clutter in important service

areas.

The Splash-proof design of the SP500’s

housing is well-suited to the harsh environ-

ments found in most restaurants.

The internal universal power supply of the

SP500 series ensures a simple installation

without the mess of an external power supply.

Star Authorized Consumables

The SP500 is the perfect complement to

any retail Point of Sale system. Combining

low cost of ownership with high-performance

and useful features; the SP500 offers

exceptional reliability and functionality in a

compact and affordable package.

The small footprint of the SP500 series

means it will take up less valuable space at

the retail station. Recessed cable connections

reduce the possibility of tampering, keep

the installation neat and clutter-free, plus

minimize the effort and time required to

install each printer.

Star and ESC/POS emulation ensure easy

integration with existing systems, while

maintaining the performance and reliability

expected from Star printing solutions.

The SP500 contains the build quality for

which Star is known. This translates into

exceptional reliability and a printing solution

that will provide years of trouble-free service.

Retail

• Small Footprint

• Exceptional Value/Performance

• Rewinder Option (Journal)

• High Reliability

• Recessed Cable Connections

• Star & ESC/POS Emulation

Protective Power Switch Cover

Recessed Cable Connections

Data Terminal

• Multiple Copies

• Rewinder Option

• Small Footprint

• Serial or Parallel Versions

• High-Speed Impact Printing

• Macro Store Capable

Data terminal applications such as data

loggers and service reports from simple

machines often require a printer with the

ability to spool the printed results.

The rewinder version for the SP500 series

fits this application perfectly. This version

affords the ability to automatically spool the

printed paper into a conveniently storable

roll. The multiple copy functionality allows

for the distribution of one copy while keeping

the second spooled internally.

This allows for a long history to be stored

on the internal spool while daily summaries

can be removed and reviewed instantly.

Additionally, the small footprint of the

SP500 printer allows for easy mounting

and storage of the unit in these often space-

restricted applications.

The macro store capability of the SP500

series printing solutions allows for larger or

modified characters to be printed without

the need for modification of the data terminal

or its software.

Using its black mark sensor to ensure precise

alignment of every ticket, the SP500 can

produce flawless admission tickets, parking

stubs and many other pre-printed documents,

forms and tickets.

The tear bar model of the SP500 series,

(SP512), offers a simple solution for applications

where expensive unnecessary features are

not wanted nor required. The autocutter

model,(SP542), provides the convenience

of more expensive printers while still

maintaining the exceptional value of the

SP500 series.

The high reliability of the SP500 is sure to

provide years of trouble-free service in high

demand applications such as high volume

ticket printing.

The high printing speed of over 4 lines per

second translates to faster printing of tickets,

virtually eliminating time wasted waiting for

tickets to print.

Security can be added to admission tickets

through the use of the graphics printing

ability of the SP500 series. Adding logos

or graphics can make any ticket instantly

recognizable and difficult to reproduce.

Ticketing

• Black Mark Sensor

• Autocutter Model

• Over 4 LPS Printing Speed

• High Reliability

• Graphics Printing

• 2.25” Paper Handling

• Vertical/Wall Mount

The SP500 features single color highlighting

which attracts attention to modifiers or special

items on the receipt.

Comparative Analysis

Speed Comparison

Single-Color Highlight

Star SP500 Feature Comparison

vs Epson TM-U200

Feature: Print Speed

Thanks to efficient logic seeking design, Star out

performs the TM-U200 whether printing a full 42

columns or only a few characters on each line.

Feature: Foot Print

The Star SP500 series has a smaller footprint

than the TM-U200. In addition this small foot-

print includes the internal universal power supply,

eliminating the cable mess typically associated with

an external power supply like the Epson printer

has.

Feature: Tear Bar, Cutter

and Rewinder Combinations

The Star SP500 allows a rewinder to be

installed on both tear bar and auto cutter models.

There is not an option to add a rewinder to a

tear bar equipped TM-U200.

Feature: Single Color Highlight

The SP500 utilizes cost effective single-color

highlight printing. The Epson TM-U200 series utilizes

two-color printing. Two-color printing requires the

use of a more expensive and shorter life ribbon

cassette, and also increases the amount of nec-

essary moving parts in the printer, resulting in

more service calls.

1918

Citizen iDP-3550 series the user must select

either a dedicated text printing model or an

even slower graphics printing model.

Feature: Internal Universal Power Supply

For maximum flexibility the SP500 series features

and internal universal power supply. When

using the Citizen iDP-3550 the customer must

select either a 120 VAC or 230 VAC model.

Feature: Foot Print

The Star SP500 series has an overall footprint

that is nearly 10% smaller than the Citizen

iDP-3550 and has an overall size that is over

20% smaller. In addition, the SP500 series

has recessed cable connectors which protect

the interface connections and maintain the

small footprint.

Feature: Single Color Highlight

The SP500 features single color highlighting

which attracts attention to modifiers or special

items on the receipt. The Citizen iDP-3550

series utilizes two-color printing. Two-color print-

ing requires the use of a more expensive and

shorter life ribbon cassette, and also increases

the amount of necessary moving parts in the

printer, resulting in more service calls.

Feature: Top of Form Sensor

The SP500 from Star features a Top of Form

Sensor that can be adjusted to any of three

different positions. This enables printing tickets

and pre-printed forms. The Citizen iDP-3550

series does not have a top of form sensor.

Feature: Splash Proof Design

The SP500 is designed with a splash proof

cover and integrated rain channels to enable

installation in tough environments. The Epson

TM-U200 series is not designed for this type of

environment, and Epson recommends using the

TM-U230 product instead.

Feature: Top of Form Sensor

The SP500 from Star features a Top of Form

Sensor that can be adjusted to any of three

different positions. This enables printing tickets

and pre-printed forms. The Epson TM-U200

does not have a top of form sensor.

Feature: Emulation

Thanks to both ESC/POS and Star emulations,

the SP500 is sure to work in virtually any appli-

cation. The Epson TM-U200 series only supports

ESC/POS emulation.

Star SP500 Feature Comparison

vs Citizen iDP3550

Feature: Print Speed

The SP500 uses the latest technology in high-

speed impact printing mechanisms. The SP500

logic seeking design outperforms the Citizen

iDP-3550 series when printing text or graphics.

Feature: Graphics Printing

The Star SP500 is capable of printing both

high speed text and graphics however with the

Parts & Options

Product Description

SP512MC42

Part Number

39320010

Tear Bar Model

Putty Case

Parallel Interface

Internal Power Supply

SP512MC42-R

Part Number

37995520

Tear Bar Model

Putty Case

Parallel Interface

Rewinder/Journal

Internal Power Supply

SP512MD42

Part Number

39320110

Tear Bar Model

Putty Case

Serial Interface

Internal Power Supply

SP512MD42-R

Part Number

37995530

Tear Bar Model

Putty Case

Serial Interface

Rewinder/Journal

Internal Power Supply

SP512MC42 GRY

Part Number

39320310

Tear Bar Model

Charcoal Gray Case

Parallel Interface

Internal Power Supply

SP512MC42 GRY-R

Part Number

37995540

Tear Bar Model

Charcoal Gray Case

Parallel Interface

Rewinder/Journal

Internal Power Supply

SP512MD42 GRY

Part Number

39320410

Tear Bar Model

Charcoal Gray Case

Serial interface

Internal Power Supply

SP512MD42 GRY-R

Part Number

37995550

Tear Bar Model

Charcoal Gray Case

Serial interface

Rewinder/Journal

Internal Power Supply

Part Numbers/Model Numbers

Product Description

SP542MC42

Part Number

39323010

Autocutter Model

Putty Case

Parallel Interface

Internal Power Supply

SP542MC42-R

Part Number

37995560

Autocutter Model

Putty Case

Parallel Interface

Rewinder/Journal

Internal Power Supply

SP542MD42

Part Number

39323110

Autocutter Model

Putty Case

Serial Interface

Internal Power Supply

SP542MD42-R

Part Number

37995570

Autocutter Model

Putty Case

Serial Interface

Rewinder/Journal

Internal Power Supply

SP542MC42 GRY

Part Number

39323310

Autocutter Model

Charcoal Gray Case

Parallel Interface

Internal Power Supply

SP542MC42 GRY-R

Part Number

37995580

Autocutter Model

Charcoal Gray Case

Parallel Interface

Rewinder/Journal

Internal Power Supply

SP542MD42 GRY

Part Number

39323410

Autocutter Model

Charcoal Gray Case

Serial Interface

Internal Power Supply

SP542MD42 GRY-R

Part Number

37995590

Autocutter Model

Charcoal Gray Case

Serial Interface

Rewinder/Journal

Internal Power Supply

Part Numbers/Model Numbers

Options

Accessories

Model Description

RC200P

Part Number

30980012

Purple Ribbon

RC200B

Part Number

30980112

Black Ribbon

RF3.0

Part Number

87993850

3-inch Paper Roll

RF3.0-2P

Part Number

87992590

3-inch Paper Roll 2-Ply

RF3.0-3P

Part Number

87993940

3-inch Paper Roll 3-Ply

Consumables

Specifications

Star SP500

Print Method

Dot Matrix

Resolution

9-Pin

Character Size

7 x 9, 5 x 9

Character Set

95 Alphanumeric

46 International

128 x 40 Graphic

Code Pages

40 Code Pages

Emulation

Star, ESC/POS

Graphics Capable

Yes

Print Speed

40 Columns

28 Columns

16 Columns

4 lps

5 lps

7.5 lps

Paper Feed Speed

5.5”/sec.

# of Columns

Paper Width

2.25”/3”

Paper Thickness

0.07-0.10mm

Multi-Ply

Original + 2 Copies

Supply Voltage

100-240VAC

50/60Hz

Current Consumption

24W

Data Buffer

2KB/256B

Interface

Serial/Parallel

Black Mark Sensor

Yes

Safety Standards

UL, C-UL, CE, TUV

Overall Dimensions

140mm (W)

225mm (D)

163mm (H)

Reliability

MCBF (lines)

22 million

Head Life

(Characters)

100 million

Autocutter (Cuts)

600,000

* ESC/POS is a registered trademark of Epson Seiko LTD.

VS-S500

Part Number

39590600

SP500 Vertical Stand Kit

WB-S500

Part Number

39590200

SP500 Wall Mount

Bracket Kit

Model Description

Splash-proof Cover

Single Color Highlight

Power Switch Cover

Internal Universal Power Supply

Dual Cash Drawer Driver

Star & ESC/POS Emulation®

Black Mark Sensor

Over 4 lps Print Speed

Wall & Vertical Mount Kits

Auto Cutter and Tear Bar Versions

Multiple Copies (orig.+2 copies)

High Reliability

Graphics Printing

58/76 mm Paper

Recessed Cables

Features:

Tear Bar Model

Autocutter Model

Overall Dimensions (mm)

STAR MICRONICS AMERICA, INC.

1•800•782•7636

www.starmicronics.com

Star Micronics SP500 Series Application Manual

Brand: Star Micronics

Model: SP500 Series

Category: POS/mobile printers

Type: Application Manual

Some of the key features of the Star Micronics SP500 Series include:

Fast print speeds of over 4 lines per second
Multiple copy printing (original + 2 copies)
Splash-proof design

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Star Micronics SP500 Series Application Manual

Star Micronics SP500 Series Application Manual

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