Troubleshooting
18
Troubleshooting
CAUTION!
DO NOT attempt to repair the motor or nebulizer yourself. If the
humidifier continues to not operate, please call customer service.
Problem Solution
The power indicator light (p. 4, fig. 5 13 )
is staying red and not turning green:
Humidifier is working than stops:
• Clean the base (p. 3, fig. A 3 )
especially where the water level sensor
float is
If humidifier does not work at all: • Ensure it is properly plugged into a
power outlet.
• Check that the control knob (p. 4, fig. 5
12 ) is in the ON position.
• If Power On indicator light (p. 4,
fig. 5 13 ) does not come on, bring to
authorized service station.
If there is a strange odor: • Clean the tank (p. 3, fig. A 2 )with
water and vinegar or bleach and rinse
with clean water.
• Leave the tank open for some time
without the cap, in a cool place.
The power indicator light (p. 4, fig. 5
13 ) is green but there is no mist being
emitted:
• Check that there is water in the tank.
• Check for possible lime deposits on the
water level sensor (p. 4, fig. 4 9 ) or
the nebulizer (p. 4, fig. 4 7 ) .
• Make sure that nothing blocks the
vapor output slots (p. 4, fig. 3 6 ) .
• Check that the fan vent (p. 4, fig. 4 10 )
on bottom of humidifier is not blocked.
• Empty the humidifier and rinse the
water basin with cool tap water and
allow to dry for 15 to 30 min.
White dust appears and settles outside
the humidifier:
• Area tap water may have too many
minerals, change to filtered or distilled
water.