Dualit CaféPro User manual

Brand: Dualit

Model: CaféPro

Category: Coffee makers

Type: User manual

CaféPro Capsule Machine

Installation, Operation and Guarantee for CCM1

Original Instruction

Dualit Limited County Oak Way Crawley West Sussex RH11 7ST

Telephone: +44(0)1293 652 500 Facsimile: +44(0)1293 652 555

Email: [email protected] Web: www.dualit.com

Please carefully read this manual before using this product. Make

sure you are familiar with all of the safety and usage instructions.

Keep this manual in a safe place for future reference.

02 03

CONTENTS

High pressure capsule machines, such as your new Dualit CaféPro, require

constant care and maintenance to prolong their life.

Please remember to:

• Register your product: Take just 60 seconds to register your product

with us, at www.dualit.com/register or by post, to receive:

1. Fast and efcient customer service and access to manuals and

product information should you require assistance with your purchase

2. Access to a library of mouth-watering recipes and regular

articles from leading chefs, food critics and industry experts

3. Be the rst to hear about exciting new Dualit products

Dualit recommends safety rst: please register your product so that

we can contact you in the unlikely event that a safety notication is issued.

Remember to keep your receipt as proof of purchase.

• Rinse through before rst use and after every use.

• Descale your machine on a regular basis.

• Dualit recommend the use of Water Softeners.

• Unpack the box with care, keeping all the packaging materials until you are

satised everything is present and in working order. Once satised remove

any tags from the appliance body and recycle the packaging appropriately. Do

not remove any tags from the cord. You may wish to keep the box to store

your appliance.

All illustrations are for representation only, your model may have a different appearance from illustrations shown.

In the interest of improving products, Dualit Ltd. Reserves the right to change the product specication without prior notice. All

illustrations are for representation only, your model may vary from illustrations shown.

YOUR CAFÉPRO

Safety Precautions 04

Before First Use 05

Know Your CaféPro Machine 06

Know Your CaféPro Quick reference guide 08

First Use 14

Coffee Extraction 16

Warming Milk 18

Frothing Milk 19

Dispensing Hot Water 20

Cleaning - Daily 21

Settings Menu 23

Group 1 and 2 Settings 25

Cleaning/Descale 26

Default Settings 28

Menu Password 29

Standby Mode 30

Barista Training 31

Recipes 33

Troubleshooting 35

Guarantee 42

04 05

• Always close the lever completely and never lift

it during operation. Do not put ngers into the

capsule compartment or the capsule shaft. Danger

of injury!

• Never put the appliance or part of it in a

dishwasher.

• The appliance must not be cleaned by a water jet.

• The appliance is not suitable for installation in an

area where a water jet could be used.

SAVE THESE

INSTRUCTIONS

INSTRUCTIONS ON ENVIRONMENT

PROTECTION

Do not dispose of this product in the usual

household garbage at the end of its life cycle.

Please hand it over to a collection point

for the recycling of electrical and electronic

appliances. The symbol on the product, the

instruction of use or the packaging will inform

you about the methods of disposal. The

materials are recyclable as mentioned on its

marking. By recycling, material recycling or other forms of

re-utilization of old appliances you are making an important

contribution to protect our environment. Please enquire at

the community administration for the authorised disposal

location.

BEFORE FIRST USE

• Don’t forget to register your product at www.

dualit.com/register. It only takes 60 seconds and is

for your safety.

• Read this instruction manual before you start

using the Dualit CaféPro™. It gives you important

safety information and will ensure you get the

most out of your Dualit product.

• Keep this manual and your proof of purchase in a

safe place.

THE COFFEE & TEA MACHINE MUST

BE FLUSHED THROUGH WITH

WATER BEFORE THE FIRST USE OR

IF MACHINE HAS NOT BEEN USED

FOR A WEEK OR LONGER.

• The water tank must be washed with warm soapy

water, then rinsed and dried.

• Follow the instructions for First Use, ensuring no

capsule is inside.

• Ensure Drain Valve is closed.

• Press the Dose Button once to dispense water.

Then repeat 5 times. This will rinse the internals

ready for your rst drink.

IMPORTANT SAFETY PRECAUTIONS

READ ALL

INSTRUCTIONS

BEFORE USING THE CAPSULE MACHINE.

KEEP THESE INSTRUCTIONS FOR FUTURE

REFERENCE.

IMPORTANT

SAFEGUARDS

• THIS IS AN ATTENDED APPLIANCE.

Do not leave unattended during use,

unplug after use (risk of re if an

unattended appliance is left operating).

• This appliance must not be used by children

younger than 8 years old or persons with very

extensive and complex disabilities. Children

aged 8-14 years and persons with reduced

physical, sensory or mental capabilities or lack

of experience and knowledge shall not use this

appliance, unless they are supervised and have

been given instruction concerning the use of

the appliance in a safe way and understand the

hazards involved. Children shall not play with the

appliance. Cleaning and user maintenance shall not

be made by children unless they are older than 8

and supervised. Keep the appliance and its cord

out of reach of children less than 8 years old.

• This appliance is only to be installed in locations

where its use and maintenance is restricted to

trained personnel.

• Access to the service area should be restricted

to persons who have knowledge and practical

experience of the machine, in particular as far as

safety and hygiene are concerned.

• This appliance is intended to be used in working

environments including staff kitchen areas, in

shops and ofces, farm houses, clients in hotels,

motels, bed and breakfasts and other residential

environments.

Electrical safety

• Ensure that the voltage of the appliance

corresponds to that of the mains supply.

• WARNING: For safety reasons, this appliance

MUST be earthed.

• Unplug the appliance from the mains before

cleaning or maintaining. For details, please refer to

CLEANING - DAILY.

• Do not operate any appliance with a damaged

lead or plug, or after the appliance malfunctions

or has been damaged, cracked or dropped in any

manner.

• If the power cord is damaged it must, for safety

reasons, be replaced by Dualit or a qualied,

authorised Dualit repairer.

• Never touch the cable with wet hands.

• This appliance conforms to directive 2014/30/EU

regarding electromagnetic compatibility.

• Do not pull the power supply cable over sharp

edges, clamp it or allow it to hang down. It should

not be allowed to come into contact with hot or

damp surfaces.

• The use of extension cables not authorised by the

manufacturer may cause damage, accidents or re.

• The appliance is only to be installed in locations

where it can be overseen by trained personnel.

General safety

• Do not use if dropped, cracked or

damaged. Risk of re, electric shock or

injury to persons.

• The use of accessory attachments not

recommended by Dualit may result in re, electric

shock or injury to persons.

• Product surface and inside is subject to residual

heat after use.

• Do not place the appliance on a polished wood

surface, it could damage the surface.

• Do not place on a metal tray or surface that may

collect liquid or other metal surface during use.

• Do not operate on an uneven surface. The

machine must only be operated on a at,

horizontal surface.

• Do not place the appliance over or close to

sources of heat such as electric rings, hot ovens or

open ames.

• Do not use the appliance without water as this

may cause damage to the pump.

• Do not leave the appliance in a room with a

temperature below 0°C, as any water remaining

in the appliance could freeze and cause damage. If

your machine does freeze, contact Dualit for more

information.

• The coffee maker shall not be placed in a cabinet

when in use.

• Do not overll the water tank.

• Do not use sparkling water (with carbon dioxide).

• Never ll the tank with hot or boiling water.

• Only use the appliance with the Drip Trays

correctly tted.

• Do not immerse in water or other liquids.

• Your machine is tted with a Pressure Release

Valve that dispenses into the Drip Trays.

• Warning : Drip Trays, Large and

Small Cup Holders may be hot due

to expelled water or steam, allow to

cool before handling.

• Ensure Water Softening Device is removed before

descaling solution is placed in the water tank. Risk

of contamination or injury. See descale page 26.

• Do not use the CaféPro for any purpose other

than mentioned in this instruction booklet.

Otherwise, this may result in an injury caused by

misuse.

• If there is internal water leakage, do not

operate the capsule machine and unplug it

at once in order to avoid electric hazard.

• Turn the appliance off and unplug when not in

use.

• To prevent damage to the appliance use Dualit

approved descaling agent for Cleaning/Descale

program. Use a soft cloth and mild detergent to

clean external parts.

• Do not use a scouring pad or abrasive cleaner on

the main body.

• Hot Water Hazard. Avoid direct contact with

hot water. Unplug the appliance from the mains

to allow to cool before cleaning, maintaining or

moving. For details, please refer to cleaning section.

• We recommend that the appliance is plugged

into a socket that has no other appliance

connected to it. Failure to do this may cause an

overload, trip a circuit breaker or blow a fuse.

Preferably the socket outlet should be protected

by a residual current device (RCD).

• Do not come into contact with the coffee outlets,

risk of scalding.

• Steam and Hot Water Hazard. Do not get into

direct contact with hot liquid or steam as this may

cause burns or scalding.

• Never use a damaged or deformed capsule.

Water could ow around the capsule when

not perforated by the blades and damage the

appliance.

• This appliance operates with Dualit NX

and

Nespresso

®*

capsules.

Visit: www.dualit.com/capsules

* Nespresso

trademark is owned by Société des Produits Nestlé S.A

06 07

KNOW YOUR CAFÉPRO

MACHINE

HOT WATER VALVE

HOT WATER WAND HANDLE

GROUP HEAD 1

POWER SWITCH

UNDER MACHINE

DRAIN VALVE OUTLET CAUTION: HOT

DRAIN VALVE IS BEHIND DRIP TRAY

SMALL CUP HOLDERS

ADJUSTABLE FEET (X4)

LARGE CUP HOLDERS

CAUTION: HOT

DRIP TRAYS

USED CAPSULES EJECTED INTO HERE

HOT WATER WAND CAUTION: HOT

PRESSURE GAUGE

RESET BUTTON

UNDER MACHINE

STEAM WAND HANDLE

GROUP HEAD 2

WATER TANK

WATER TANK LID

LEVERS (X2)

STEAM VALVE

STEAM WAND

CAUTION: HOT

CUP WARM UP PLATFORM

NAVIGATION BUTTONS

DISPLAY

BOILER INDICATOR LIGHT

ILLUMINATES BLUE WHEN READY

STEAM WAND NOZZLE

CAUTION: HOT

DOSING BUTTONS

READY WHEN SOLIDLY ILLUMINATED

WATER TANK ACCESSORIES

ESPRESSO

PRESET 35ml

Auto Dose

LUNGO

PRESET 70ml

Auto Dose

STEAM PIN

MANUAL

DOSE

STOP/START

EXTRACTION

RESET PIN

HOT WATER NOZZLE CAUTION: HOT

08 09

ICONS MEANING

START UP

Loading - CaféPro is starting up.

PREHEATING...

Preheating - CaféPro is heating up. The

CaféPro will not dispense coffee until the

machine has nished heating.

DAILY USE

0903

1806

0903

< GROUP 1GROUP 2 >

Main Display - The number at the bottom of

the display shows the total number of coffees

that have been extracted from the Group

Heads for the life of the machine (this counter

cannot be reset) and the Cleaning/Descale

reminder. The number in the top right hand

corner is the descale counter; see page 26 for

more information.

0903

< GROUP 1GROUP 2 >

Dispense Screen - CaféPro is dispensing

Coffee, from Group Head 1.

ICONS MEANING

DAILY USE (CONTINUED)

< GROUP 1GROUP 2 >

CaféPro is lling system with water.

< GROUP 1GROUP 2 >

CaféPro is adding water to Steam Boiler.

MACHINE CLEAN/DESCALE

Press ‘OK’ to run the Auto Clean/

Cleaning/Descale program. Press

‘BACK’ to return to main menu. Do not

turn off once the cycle has started; this

takes about 45 minutes to complete.

PRESS OK TO START

Cleaning Icon - The CaféPro is about to run

the Cleaning/Descale program. This will take 45

minutes to complete.

Press ‘OK’ to continue with Cleaning/Descale.

Press ‘BACK’ to return to the Main Menu.

0903LEVER OPEN

< GROUP 1GROUP 2 >

Lever Open on Group Head 1- Please close

before attempting to extract coffee.

KNOW YOUR CAFÉPRO -

QUICK REFERENCE DISPLAY GUIDE

KNOW YOUR CAFÉPRO -

QUICK REFERENCE DISPLAY GUIDE

10 11

KNOW YOUR CAFÉPRO -

QUICK REFERENCE DISPLAY GUIDE

ICONS MEANING

WARNINGS

FIT WATER TANK

Fit Water Tank in position

Fit Water Tank - The Water Tank is either not

positioned correctly or has been removed. To

resume normal operation place Water Tank

into correct position. Dosing buttons ash red,

until tank is positioned correctly.

ADD WATER

Please add water/check

water supply

Add Water - The Water Tank is low on water.

Please ll Water Tank to resume normal

operation. Dosing buttons ash red, until

Water Tank is lled.

WARNING - DESCALE

Warning - Please carry out Auto Descale

as soon as possible. Failure to do so will

result in machine entering Lock Mode

which will prevent further use until

descale is completed.

PRESS OK TO CONTINUE

Clean/Descale - Cleaning/Descaling is

recommended. To access the Cleaning/

Descale program please follow instructions on

page 26.

DESCALE BEFORE USE

Your machine must be descaled before

using, to prevent permanent damage.

Press ‘OK’ to start Auto Descale

program. This will take 45 minutes to

complete.

PRESS OK TO START

Lock Screen - Your machine requires

descaling; this will take 45 mins. Your machine

will not function until Descale procedure has

been completed.

ICONS MEANING

ERRORS

ERROR IN STEAM BOILER

Add water error in steam boiler.

Contact service centre or press

‘BACK’ to continue with other settings.

Error in Steam Boiler - Please contact Dualit

on 01293 652500.

0903

< GROUP 1GROUP 2 >

Equipment

error. Contact

service centre.

Equipment Error - This means that the

machine has a fault and should not be used

until you have been told otherwise. Contact

Dualit on 01293 652500.

0903

< GROUP 1GROUP 2 >

Remove capsule

and rinse water

through.

CaféPro requires rinsing through; please take

out capsules and press Lungo Button on Group

Head 1 to ush with clean water.

KNOW YOUR CAFÉPRO -

QUICK REFERENCE DISPLAY GUIDE

12 13

ICONS MEANING

SCREEN SAVER/STANDBY MODE (CONTINUED)

PRESS OK TO CONTINUE

Dualit Logo - First screen of Standby Mode.

This will prolong the life

of your machine by

reducing the build up of

limescale.

DESCALE REGULARLY

PRESS OK TO CONTINUE

Descale Regularly - Reminder to Descale

your machine on a monthly basis to prolong

the life

PRESS OK TO CONTINUE

CLEAN REGULARLY

Ensure you clean

these areas of

your machine

regularly.

Clean Regularly: Where to Clean - Shows

the main areas of the machine which require

cleaning and/or descaling.

ICONS MEANING

SCREEN SAVER/STANDBY MODE

PRESS OK TO CONTINUE

Dualit Logo - First screen of Standby Mode.

HOW TO BUY CAPSULES?

Order capsules from

www.dualit.com/capsules

or visit our website for

stockists.

PRESS OK TO CONTINUE

Advert - Directs to www.dualit.com/capsules

to purchase capsules for your machine

CLEAN REGULARLY

After each use flush the

steam wand with water

and wipe. This removes

any milk residue from

inside the steam wand.

PRESS OK TO CONTINUE

Clean Regularly - Reminder to clean and

rinse your Steam Wand after each use to

avoid issues

KNOW YOUR CAFÉPRO -

QUICK REFERENCE DISPLAY GUIDE

KNOW YOUR CAFÉPRO -

QUICK REFERENCE DISPLAY GUIDE

14 15

FIRST USE

To achieve optimum performance from your CaféPro follow this procedure for rst use or

if you have not used your machine for a prolonged period. SAFETY INSTRUCTION:

Never lift the Lever whilst the beverage is being dispensed. Hot liquid may

cause injury and burns.

FIRST USE- CONTINUED

Note:

From cold the boiler will take longer to reach operating temperature

than the Group Heads. It is normal for the pumps to be automatically

operating intermittently during this process.

Note:

To prolong the life of your

CaféPro and to ensure

it continues to produce

consistent quality coffee,

Dualit recommends the

use of Water Softeners

especially in hard water

areas. For more information

visit our website on

www.dualit.com/accessories

or contact Dualit on 01293

652 500.

The Drain Valve is located

on the inside of the machine

and can be accessed by

removing the right Drip Tray.

Rotate clockwise to close

and counter-clockwise to

open.

OPEN

POSITION

CLOSED POSITION

THE DRAIN VALVE

REMOVE AND FILL

WATER TANK

Locate the Drip Trays.

Remove the Water Tank Lid

and lift out the Water Tank

using the handle.

SECURE INTO

POSITION

Fill Water Tank with fresh

water and ret. Replace the

Water Tank Lid.

Do not

overll. Always remove

tank before lling as

lling in situ could cause

electric shock.

Press the Lungo Button

and wait for the water to

dispense. Repeat 5 times on

each group head. This will

rinse the internal pipe work

ready for your rst drink.

PURGE

Place two containers under

each of the Group Heads.

Ensure both Levers are

pushed down fully. Plug in

the power cord at the

mains and use the Power

Switch to turn on.

TURN ON

READY

NOTES; Dosing Buttons will ash white to indicate machine

is warming up. If red see quick reference guide. The machine

is ready once the Dosing Buttons stop ashing and the Boiler

Indicator Light is blue. Check that both Group Heads

are empty.

Remove and empty the two

containers. Ensure Steam Wand

is positioned over the Large Cup

Holders and open the Steam

Valve for 20 seconds to ush the

internal pipe work ready for your

rst drink. Close Steam Valve.

STEAM

Place an empty container

under Hot Water Wand.

Open the Hot Water Valve

for 10 seconds to ush the

internal pipe work ready for

rst use. Close Hot Water

Valve.

HOT WATER

Place on a at, stable, water and

heat-resistant work surface away

from water splashes and any heat

sources. Make sure the Drain

Valve, Steam Wand and Hot

Water Wand Valves are

closed by turning clockwise.

POSITION

16 17

Espresso

Lungo

COMPLETE

LIFT LEVER

COFFEE

COFFEE EXTRACTION

To achieve optimum performance from your CaféPro follow this

procedure. SAFETY INSTRUCTION: Never lift the Levers whilst

the beverage is being dispensed. Hot beverage may cause

injury and burns.

Lift the Lever fully and insert

a capsule. Ensure capsule is

not damaged or deformed.

If so, discard and use a new

capsule. Then push the

Lever down fully.

Press desired Dosing Button

to dispense shot of coffee.

The Dosing Button selected

will ash whilst dispensing.

Espresso and Lungo Buttons

will Auto-Stop, Manual

Button must be pressed again

to stop dispense.

All the Dosing Buttons will illuminate once dispense has

nished. Your beverage is now ready to be consumed.

CAPSULES

Place a Small Cup on the

Small Cup Holder or Large

Cup on the Large Cup

Holder. For best results,

pre-warm the cup using the

Hot Water Wand. Dispose

of water before dispensing

coffee.

Compatible with Dualit

coffee capsules and

Nespresso

* coffee capsules.

Dualit NX

capsules are

available directly from

supermarkets, independent

retailers, online at www.dualit.

com/capsules and Dualit Sales:

01293 652 500 (UK delivery

only).

Check Water Tank is full and empty the Drip Trays. Plug in

the power cord at the mains and use the Power Switch to

turn on. Dosing Buttons will ash white to indicate machine is

warming up. Dosing Buttons will illuminate solidly once ready

to extract or correct temperature is reached.

FILL TANK & SWITCH ON

CUP

Note:

• Switch off and unplug after use. Risk of re if an unattended

appliance is left operating, or plugged in.

• Do not leave capsules in machine after use.

• Your machine is tted with a Clean/Descale indicator.

The Clean/Descale warning will appear on screen

when required. See page 26 for how to Clean/Descale

the machine.

• Empty Drip Trays regularly.

• Dualit recommend that the Maximum Volume to Manually

dispense from 1 x capsule is 250ml/1 cup.

• When using Manual Dispense, extracting more than 250ml

has a damaging effect and also produces a poor quality

coffee.

• Do not extract more than 50 capsules per group head a

day. Exceeding this daily allowance will result in premature

damage of the machine and nullify the guarantee.

COFFEE EXTRACTION -

CONTINUED

LIFT LEVER

Lift the Lever fully, to empty

the capsule into the Drip

Tray. We recommend the

Drip Trays are emptied after

each use.

If CaféPro is used

intermittently, then after each

use we recommend ushing

the machine to remove coffee

residue. To do this close the

Lever, press Espresso Dosing

Button and allow water to

dispense into Drip Tray.

FLUSH

18 19

PRESSURE GAUGE

WARMING MILK For Latte / Flat White

IMPORTANT NOTICE: After each use, wipe the Steam Wand & ush the

inside of the Wand by dispensing steam. Failure to do so will damage your CaféPro,

invalidate the Warranty and is unhygienic. CAUTION: HOT / RISK OF SCALDING.

ADD MILK

Determine how much milk

is required and pour into a

heat proof Milk Jug.

When desired temperature is

reached, close the Steam Valve.

Caution: Risk of scalding.

Only use the Steam Wand

Handle to position wand.

Never lift the Steam Wand

Nozzle out of the milk

whilst Steam Valve is open.

Hold the Milk Jug by the

handle, at a slight angle.

Lower the Steam Wand

under the surface of the milk.

Hold jug still and keep the

Steam Wand Nozzle close to

the bottom.

Slowly open the Steam

Valve. Steam will ow from

the Steam Wand Nozzle.

The speed of dispense can

be controlled by adjusting the

Valve.

GETTING STARTED ADD MILK

START STEAMING

Add milk to the jug. Holding

the jug by the handle, at a

slight angle, place the Steam

Wand Nozzle 1-2 cm below

the surface. The Wand

should be close to the edge

of the jug.

Caution - Close the Steam

Valve before removing Steam

Wand Nozzle from the milk.

Once milk has reached desired

temperature close Steam Valve.

Caution: Risk of scalding.

Only use the Steam Wand

Handle to position Wand.

Slowly open the Valve. The

steam will ow from the

Nozzle and start to rotate the

milk like a whirlpool. Take care

not to splash the milk.

FROTHING

Gradually open Steam Valve.

Lower the jug to bring the

Steam Wand Nozzle to the

surface of the milk as it heats.

This will start to introduce air

and develop the froth. Large

bubbles indicate Nozzle is

raised too high.

FROTHING MILK For Cappuccinos.

IMPORTANT NOTICE: After each use, wipe the Steam

Wand & ush the inside of the Wand by dispensing steam. It is

recommended to use a chilled Milk Jug and fresh Semi-Skimmed milk for

best results. CAUTION: HOT / RISK OF SCALDING. Keep hands

away from the Outlet at all times.

4 5

REMOVE MILK JUG TAP MILK JUG

Immediately after frothing,

open the Valve to remove any

milk residue and wipe wand

to clean. Gently tap Milk Jug

against the work top to collapse

any large bubbles. Swirling

will mix the milk with the

froth. Pour immediately. Turn

machine off and unplug.

Check that the Boiler

Indicator Light is blue and

that the Pressure Gauge

Indicator is in the yellow

zone. Note: It is normal

for the pump to operate

during steam dispense.

Check that the Boiler

Indicator Light is blue and

that the Pressure Gauge

indicator is in the yellow

zone. Note: It is normal

for the pump to operate

during steam dispense.

IMPORTANT NOTICE:

After each use, ush the

steam wand by dispensing

steam, to remove any milk

residue from inside the

Steam Wand. Wipe the

outside of the Steam Wand

every time with a damp,

non abrasive cloth.

Blue Light Blue Light

START STEAMING

FLUSH AND WIPEMILK TEMPERATURE

20 21

1 2

Caution: The Hot

Water Nozzle may be

hot. Ensure the water tank

is lled with water.

DISPENSING HOT WATER

CAUTION: WATER WILL BE HOT. Risk of scalding. Only

use the Hot Water Wand Handle to position wand.

Slowly turn the Hot Water

Valve anti-clockwise to dispense

Hot Water. The speed of

dispense can be controlled by

adjusting the valve.

ADJUST FLOWPREPARE

To stop the ow, turn Hot

Water Valve clockwise

towards the ‘Off’ position.

If the machine is left idle

for 30 minutes, it will enter

Standby Mode. In Standby

Mode the screen saver will

be displayed. Standby Mode

can be adjusted if required

(see page 30).

Press ‘OK’ button to

exit standby. The Dosing

Buttons will ash white whilst

reheating, then turn solid

once the temperature is

correct for extraction.

STANDBY MODE

REHEATSTANDBY

Pull the Drip Trays out of the

machine. Be aware that there

may be a large amount of

liquid in the Drip Trays.

EMPTY INTO SINK

Tilt the Drip Tray against the

edge of the sink to remove

any liquid that may have

collected, whilst retaining

the used capsules.

Clean the Large Cup Holder

and Drip Trays with a damp,

non abrasive cloth.

Wipe down the Steam

Wand and Hot Water

Wand with a damp, non

abrasive cloth.

CLEANING - DAILY

BEFORE CLEANING, MAKE SURE THERE ARE NO CAPSULES IN

THE MACHINE.

Dispose of the used capsules

left in the Drip Tray. If using

Dualit compostable capsules,

dispose of via your council

food waste collection.

DISASSEMBLE

STEAM WANDLARGE CUP

HOLDER

Ensure the Levers are pushed

down and no capsules are

present. Press the Dosing

Buttons on Group 1 and 2.

Water will ush through the

machine into the Drip Trays.

Switch off, unplug and

allow to cool.

FLUSH

EMPTY INTO BIN

STOP DISPENSING

22 23

SECS

SETTINGS MENU

1. Group 1 Settings

2. Group 2 Settings

3. Machine Clean/Descale

PRESS OK TO START

SECS

SETTINGS MENU

1. Group 1 Settings

2. Group 2 Settings

3. Machine Clean/Descale

PRESS OK TO START

SECS

SETTINGS MENU

1. Group 1 Settings

2. Group 2 Settings

3. Machine Clean/Descale

PRESS OK TO START

SECS

SETTINGS MENU

1. Group 1 Settings

2. Group 2 Settings

3. Machine Clean/Descale

PRESS OK TO START

SECS

Put the Drip Trays and

Large Cup Holder back into

position.

WIPE DOWN

Wipe down the body of the

CaféPro with a damp, non-

abrasive cloth.

REASSEMBLE

CLEANING - DAILY - CONTINUED

7 8

Unscrew the Steam Wand

Nozzle anti-clockwise and

remove. Caution: May be

HOT.

Remove the Water Tank

Lid, then take the Steam Pin

from its position next to the

Water Tank by levering off

the securing plug.

Use the Steam Pin to remove

dried milk from inside the

Steam Wand Nozzle holes.

If there is dried on milk, soak

the Nozzle then rinse under

clean running water. Place the

Nozzle back on the Steam

Wand and screw clockwise.

CLEAN THE

STEAM WAND

STEAM PINUNSCREW

SETTINGS MENU

The CaféPro has a settings menu to control the machine parameters.

This settings menu can be password protected if required to prevent

misuse. See password protect page 29.

SETTINGS MENU

To enter Settings Menu,

hold the ‘BACK’ and ‘OK’

buttons for 5 seconds.

‘Group 1 Settings’ allows

the user to adjust for

Group Head 1 (left side)

the Dispense Volume and

increase or decrease the

Coffee Temperature to your

preference. See page 25 for

details.

‘Group 2 Settings’ allows

the user to adjust for Group

Head 2 (right side)

the

Dispense Volume and

increase or decrease the

Coffee Temperature to your

preference. See page 25 for

details.

Press the down arrow

until the setting/program

you wish to change/use is

highlighted, then click ‘OK’.

1 2

GROUP HEAD 1 GROUP HEAD 2 MACHINE CLEAN/

DESCALE

‘Machine Clean/Descale’ allows

the user to carry out a machine

Clean/Descale cycle.

You will need:

• 2 x 2 litre (L) containers.

• Dualit recommended

descaler.

• Access to water.

NOTE - Once the setting

has been adjusted select

‘BACK’. The new settings

will be automatically saved

to the system and will

remain until changed or the

default settings are restored.

SETTINGS MENU SUMMARY

24 25

SECS

SETTINGS MENU

1. Group 1 Settings

2. Group 2 Settings

3. Machine Clean/Descale

PRESS OK TO START

SECS

GROUP 1 SETTING

40ml

110ml

SECS

GROUP 1 SETTING

40ml

110ml

SECS

GROUP 1 SETTING

40ml

110ml

SECS

SETTINGS MENU

7. Default Settings

8. Standby Settings

PRESS OK TO START

SECS

SETTINGS MENU

7. Default Settings

8. Standby Settings

PRESS OK TO START

SECS

SETTINGS MENU

4. System Check

5. Menu Password

6. Version Info

PRESS OK TO START

SECS

SETTINGS MENU

4. System Check

5. Set Menu Password

6. Version Info

PRESS OK TO START

SECS

SETTINGS MENU

4. System Check

5. Menu Password

6. Version Info

PRESS OK TO START

SECS

SETTINGS MENU - CONTINUED

VERSION INFO

DEFAULT

SETTINGS

‘Menu/Password’ allows the

user to password protect the

Settings Menu, preventing

access to unauthorised

personnel. See page 29 for

details.

‘Default Settings’ allows the

user to restore the settings

to the Factory Default. The

capsule count and descale

counter will not be affected.

See page 28 for details.

‘System Check’ allows Dualit

to diagnose problems with the

machine and recommend a

course of action.

‘Standby Settings’ allows the

user to adjust the amount

of time before the Standby

Mode is activated. Standby

Mode saves electricity, so you

may want to reduce the time.

See page 30 for details.

‘Version Info’ allows Dualit to

check the software version

information on the machine.

STANDBY

SETTINGS

MENU PASSWORDSYSTEM CHECK

Note:

‘OK’ - Select

‘BACK’ - Return

/\ - Up/ Increase

V - Down/ Decrease

Once the setting has been

adjusted select ‘BACK’.

The new settings will be

saved to the system and will

remain until changed or the

default settings are restored.

GROUP 1 AND 2 SETTINGS

The CaféPro has Dosing features that ensure the correct amount of drink is dispensed every

time. It is possible to adjust the dispense volume of the Dosing Buttons and to independently

increase or decrease the ‘coffee’ temperature to your preference. Ensure the Water Tank is full

and the machine is switched ON.

SETTINGS MENU

Hold the ‘BACK’ and ‘OK’

buttons for 5 seconds to

bring up the Settings Menu.

Use the up and down arrows

to select either Espresso, Lungo

or Temperature, then click

‘OK’.

Adjust the Volume/Dispense

Temperature level with the

arrows and click ‘OK’ when

nished.

/\ - Increase Temp/Volume

V - Decrease Temp/Volume

Press the down arrow until

the Group Head you wish

to change is highlighted, then

click ‘OK’.

Group 1- Left Hand Side

Group 2 - Right Hand Side

Once all Volumes and

Temperatures are set as

desired, click ‘BACK’ to return

to the Settings Menu. To leave

the menu click ‘BACK’ again.

NOTE - The factory

setting of the machine is

programmed to 35ml for

the Espresso Button and

70ml for the Lungo Button.

To reset back to factory

settings please see page 28.

All settings will be saved in

the memory even when the

machine is switched off or

unplugged.

SELECT AUTO-DOSE

ADJUSTING LEVELS

COMPLETE

26 27

SETTINGS MENU

7. Default Settings

8. Standby Settings

PRESS OK TO START

DESCALE BEFORE USE

Your machine must be descaled before

using, to prevent permanent damage.

Press ‘OK’ to start Auto Descale

program. This will take 45 minutes to

complete.

PRESS OK TO START

SECS

WARNING - DESCALE

Warning - Please carry out Auto Descale

as soon as possible. Failure to do so will

result in machine entering Lock Mode

which will prevent further use until

descale is completed.

PRESS OK TO CONTINUE

SECS

CLEANING/DESCALE

Your CaféPro has a Descale Counter that will warn the user that the machine requires

descaling after 1500 dispenses. If the machine is not descaled after a further 500 capsules are

extracted, the machine will lock all product function until a descale cycle has been completed.

This is to prevent permanent damage.

CLEANING/DESCALE CYCLE

Dualit recommends descaling at least once a month or every 1500 uses,

whichever comes sooner, to prevent limescale build up in the machine.

IMPORTANT NOTICE: Product failure due to limescale build

up is not covered by guarantee. The Cleaning/Descale cycle is a 14 -

step process which will take approximately 45 minutes to complete.

After 1500 Dosing

extractions, your CaféPro

will warn you to descale. A

counter will show in top right

hand corner. Go to menu to

run Clean/Descale program.

LOCK OUT

If you do not descale your

machine after 1500 uses, you

can extract a further 500

times before the machine will

lock out. At this point, follow

the on screen instructions to

descale your machine.

The display will show step

by step instructions on how

to descale your CaféPro.

Warning: Do not open

Drain Valve until Steam

Pressure Gauge is down

to 0.

Always make sure you

descale in a well ventilated

room and avoid contact

with the descaling solution.

Caution: Steam released

during Cleaning/Descale may

be harmful.

Hold the ‘OK’ and ‘BACK’

buttons to access the menu.

Select ‘Machine Clean/

Descale’ and follow the on

display instructions to begin

Clean/Descale program.

REGULARLY

INSTRUCTIONS

TAKE CARE

Note:

You will need:

•2 x 2 litre (L) containers.

Note: 2 litres minimum

volume, containers can be

larger.

Always use a Dualit

recommended Descaler

and Water Softener in your

machine. Please see

www.dualit.com/accessories

for more information.

Drain System

1. Place 2L Containers under Steam Nozzle, Hot Water Nozzle and Drain Outlet. OPEN Hot Water

and Steam Wand, then dispense all the water CAUTION: HOT WATER AND STEAM. Press

‘OK’ to conrm only when no more water is dispensed.

• A guide will appear on screen indicating the main areas of your machine which will need cleaning. Press

‘OK’ to continue.

2. Check the Pressure Gauge is at 0 bar. Then slowly open the Drain Valve CAUTION: HOT

WATER AND STEAM. Leave Hot Water and Steam Valves open until step 14. Close Drain Valve.

Press ‘OK’ to conrm.

Descale

3. Empty Water Tank then ll to MAX with cleaning/descale solution (see manufacturer’s guidelines for

dilution or www.dualit.com). Place 2L Containers under the Group Heads 1 & 2. Ensure Drip Trays are

in place. Press ‘OK’ to conrm.

4. Machine Cleaning/Descale in progress. This will take 5 minutes. Note: Hot water will dispense

intermittently from Group Heads 1 & 2. CAUTION: HOT WATER.

5. Pour all liquid from Containers back into Water Tank, then top up to MAX level with fresh water.

Place the empty 2L Containers back under the Steam and Hot Water Nozzles. Water Tank must be at

MAX to continue. Press ‘OK’ to conrm.

6. Machine Cleaning/Descale in progress. This will take 5 minutes. Note: Hot water will dispense from

Steam and Hot Water Nozzles intermittently. CAUTION: HOT WATER.

Rinse

7. Dispose of all descale solution from Drip Trays, Water Tank and Containers. Fill Water Tank with

fresh water up to MAX level. Place 2L Containers under Group Heads 1 & 2. CAUTION: HOT

WATER Press ‘OK’ to conrm.

8. Cleaning/Descale in progress, please wait. This will take 5 minutes. CAUTION: HOT WATER

Note: Hot water will dispense intermittently from Group Heads 1 & 2.

9. Machine lling Boiler, please wait. This will take 5 minutes. CAUTION: HOT WATER

10. Empty the 2L Containers. Check the Pressure Gauge is at 0 bar, place container under Drain Valve

then slowly open the Drain Valve CAUTION: HOT WATER AND STEAM. Once the water

has dispensed, close the Drain Valve. Press ‘OK’ to Conrm.

11. Fill Water Tank to MAX level with fresh water. Place 2L Containers under the Steam and Hot Water

Nozzles. Ensure Drip Trays are in place. Press ‘OK’ to conrm.

12. Cleaning/Descale in progress, please wait. This will take 5 minutes. Hot water will dispense

intermittently from Hot Water and Steam Nozzles. CAUTION: HOT WATER Press ‘OK’ to

conrm.

13. Check the Pressure Gauge is at 0 bar. Then slowly open the Drain Valve CAUTION: HOT

WATER AND STEAM. Once the water has dispensed, close the Drain Valve. Press ‘OK’ to

conrm.

14. Close Steam and Hot Water Valves. Dispose of remaining liquid from the Drip Tray and Containers.

Press ‘OK’ to conrm once complete. Rell Water Tank with fresh water.

• Cleaning/Descale Cycle is complete. Press ‘BACK’ to return to the Main Display.

28 29

PASSWORD SETTING

Original Password: ___ ___ ___

New Password: ___ ___ ___

SECS

SETTINGS MENU

4. System Check

5. Change Menu Password

6. Version Info

PRESS OK TO START

SECS

Note:

The rst time the Thermal

Protection Device activates,

the customer can Reset.

If the Thermal Protection

Device requires resetting

a second time do not use,

unplug immediately and

please contact Dualit on

01293 652500. The Machine

is faulty.

SETTINGS MENU

4. System Check

5. Set Menu Password

6. Version Info

PRESS OK TO START

SECS

PASSWORD SETTING

New password: ___ ___ ___

SECS

MENU PASSWORD

This allows the user to password protect the Settings Menu, preventing

access to unauthorised personnel. If you forget your password, see

Troubleshooting for master override password.

SET PASSWORD

CHANGE MENU

PASSWORD

The display will allow you to

set a 3 digit password. Use

the up arrow to change the

digit and down to move to the

next digit. Press ‘OK’ to set.

1 2

CHANGE MENU

PASSWORD

RESET MENU PASSWORD

Press the down arrow until

‘Set Menu Password’ is

highlighted, then click ‘OK’.

Hold the ‘OK’ and ‘BACK’

buttons for 5 seconds to

access the menu.

SET MENU

PASSWORD

A screen will be displayed

allowing you to change the

menu password. Use the up

arrow to change the digit and

down to move to set the next

digit. Press ‘OK’ to set.

Press the down arrow until

‘Change Menu Password’ is

highlighted, then click ‘OK’.

Note:

‘OK’ - Select

‘BACK’ - Return

/\ - Change Digit

V - Move to Next Digit

SETTINGS MENU

7. Default Settings

8. Standby Settings

PRESS OK TO START

SECS

DEFAULT SETTINGS

Carrying out the following steps will reset the machine to original factory

settings. For other issues, please refer to Troubleshooting on page 35.

RESETSWITCH OFF

Remove pin and replace

back in storage area under

the Water Tank lid. Switch

the machine back on.

The machine’s Thermal

Protection Device is now

reset.

Switch the machine off and

unplug. Find the Reset Pin

(next to the Water Tank).

Put the Reset Pin into the

reset hole (underneath the

machine in the middle at the

back) and apply pressure.

DEFAULT

RESET

Press the down arrow

until ‘Default Settings’ is

highlighted, then click ‘OK’.

Hold the ‘OK’ and ‘BACK’

buttons for 5 seconds to

access the menu.

Follow the on display

instructions. Click ‘OK’ to reset

volumes or

click ‘BACK’ to

cancel and return to the menu.

THERMAL PROTECTION DEVICE

30 31

SETTINGS MENU

7. Default Settings

8. Standby Settings

PRESS OK TO START

SECS

STANDBY

SETTINGS

STANDBY SETTING

0.5 hrs

1 hrs

2 hrs

3 hrs

SECS

STANDBY SETTING

0.5 hrs

1 hrs

2 hrs

3 hrs

SECS

STANDBY SETTING

0.5 hrs

1 hrs

2 hrs

3 hrs

SECS

SET STANDBY

MODE

A slide will be displayed

allowing you to change the

inactive time before Standby

Mode is activated.

Press

the down arrow until your

chosen time is highlighted,

then click ‘OK’.

Press the down arrow

until ‘Standby Settings’ is

highlighted, then click ‘OK’.

4 5

The standby setting has now

been set and will be in the

memory until the setting

has been changed or default

settings are restored.

Click ‘BACK’ to save and

return to the menu.

STANDBY MODE

This allows the user to adjust the amount of time before the Standby

Mode is activated. Standby Mode saves electricity and increases the life

expectancy of your machine, so you may want to reduce the time to save

money and help the environment.

TECHNICAL PARAMETERS

RETURNMEMORY

Hold the ‘OK’ and ‘BACK’

buttons for 5 seconds to

access the menu.

24kg

See the data plate on the base of the machine

<70dBA 2.7 litres

5-25 °C 30 capsules x 2

W: 540mm x H: 430mm x D: 480mm

20 bar

BARISTA TRAINING

Let’s start with a quick training session and turn you into a barista...

THE PERFECT COFFEE

You are looking for an espresso with a 2 - 3mm crema and a rich, dark brown colour

underneath (the exact colour will depend on the bean you have chosen).

• It should have a taste that is full of avour (whether mild and subtle or rich and strong) and

should not be bitter. It should stay hot to the bottom of the espresso.

• A espresso shot should be 35ml extracted from 1x capsule.

There are 4 components to making a great cup of hot coffee. Get all these right and you’ll

have the perfect coffee, whether it’s a straight shot of espresso or a ‘combo’ like a latte or

cappuccino. See overleaf for more information.

32 33

Hot water 90ml

Espresso 60ml

CAPPUCCINO

1. Make espresso for the cappuccino.

2. Steam, froth and texturize the milk by following steps 1- 5

(pg 19).

3. Pour a third of the hot textured milk then spoon a third of

the foamed milk over the espresso.

4. Sprinkle with cinnamon or powdered cocoa to nish (optional).

LATTE

1. Make espresso for the latte.

2. Steam the milk by following steps 1-5 (pg 18).

3. Pour steamed milk over the espresso, adding a little

froth at the end.

4. Tip: Add avoured syrups to enhance the avour of the

coffee (optional).

Espresso 60ml

Heated milk 60ml

Frothed milk 60ml

Espresso 60ml

Heated milk 200ml

Frothed milk 2ml

RECIPES

An ESPRESSO is 35ml of water run through ground coffee in the machine. Once the espresso

is extracted (the basis of most coffee drinks) add water or milk to the coffee to create different

types of drinks.

LUNGO is a longer espresso run through the machine; all the water runs through the beans,

same avour less intensity.

RISTRETTO is an espresso made with less than the usual amount of water, lling a small

espresso cup half-full of very strong coffee.

AMERICANO

1. Pour hot water into a cup (water volume will depend on

coffee strength preference).

2. Top hot water with freshly extracted espresso.

3. Add milk or enjoy it black.

This gives a similar strength (but different avour) to a lter coffee

machine.

THE RIGHT CHOICE OF COFFEE CAPSULE

Dualit have a range of capsules to choose from, visit www.dualit.com/capsules for more

information.

WATER

The perfect temperature for brewing coffee is just below boiling point. Boiling water will burn

the ground beans and the coffee will taste bitter. A lower temperature won’t extract the

oils or avour from the bean. Your Dualit coffee machine will heat the water to the perfect

temperature every time you make an espresso.

FROTHING AND STEAMING

GENERAL TIPS

• For best results use cold milk – semi-skimmed; the higher the fat content of the milk, the

lighter the froth will be.

• Don’t let milk boil – ideally it should reach 70-75°C. Once it reaches 79°C you will lose

the froth. Listen to the sound of the frothing; when it is ready the sound of the frothing will

become quieter. When the jug gets too hot to touch, the milk is ready. You can also use a

thermometer.

• To avoid hot milk spillages when steaming, never ll the jug more than half way as the milk

volume will double when you froth.

• Operate the steam function once you have nished making coffees to remove any remaining

milk residue from inside the steam wand.

• Wipe the steam wand after each use.

WHAT IS STEAMING?

• Heating the milk using steam.

• For best results hold the jug still.

• Great for making lattes, mochas and hot chocolates, as dense froth is not required.

WHAT IS FROTHING?

• Combining the milk with air by slowly lowering the jug.

• Keep the jug slightly at an angle with the Steam Wand just under the surface of the milk.

• For milk perfect for making cappuccinos, Babycinos and avoured cinos, combine steamed

and frothed milk to create a creamy, glossy texture.

THE CUP

Coffee should always be served in a warm cup, this will keep the coffee hotter for longer and

enhance the aroma.

An espresso shot in particular will get cold very quickly if poured into a cold cup. For this

reason your cups must be pre-warmed before EACH use (see page 16).

34 35

MOCHA

1. Add 3 teaspoons of cocoa powder with a little water and

stir into a paste.

2. Make and add the espresso to the cocoa powder paste.

3. Steam the milk by following steps 1-5 (pg 19)

4. Pour steamed milk over the cocoa espresso mix, adding a

little froth at the end.

5. Finish off with whipped cream and dust with cocoa

powder (optional).

BABYCINO

1. Cappuccino without the coffee.

2. Steam, froth and texturize the milk by following steps 1-5

(pg 19).

3. Pour straight into a cup, top with cocoa powder and

serve with marshmallows.

4. Add sugar to taste or avoured syrups to add a new

dimension to the Babycino (optional).

Espresso 60ml

Heated milk 120ml

Espresso 60ml

Chocolate 60ml

Frothed milk 120ml

Cocoa 10ml

Heated milk 250ml

Frothed milk 2ml

Heated milk 60ml

Frothed milk 60ml

HOT CHOCOLATE

1. Add 3 teaspoons of cocoa powder with a little water and

stir into a paste.

2. Steam the milk by following steps 1-5 (pg 19).

3. Pour steamed milk over the cocoa mix, adding a little

froth at the end.

4. Finish off with whipped cream and dust with cocoa

powder (optional).

FLAT WHITE

1. Make a double espresso for the at white.

2. Steam the milk by following steps 1-5 (pg 18).

3. Pour steamed milk over the espresso and serve.

TROUBLESHOOTING

IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF

LIMESCALE IS NOT COVERED BY GUARANTEE - DESCALE REGULARLY.

POSSIBLE CAUSE(S) SOLUTION(S)

THE CAFÉPRO REQUIRES DESCALING

No Coffee is dispensed, or dispense

volume is low.

Descale your machine. (See page 26)

Coffee tastes bad or has no Crema Descale your machine. (See page 26)

No steam or reduced steam is dispensed Descale your machine. (See page 26)

CaféPro is in Lock Out Mode Descale your machine. (See page 26)

Display showing ‘Descale Before Use’ Descale your machine. (See page 26)

Display showing ‘Warning Descale’ Descale your machine. (See page 26)

Internal pipes are blocked Descale your machine. (See page 26)

THE CAFÉPRO DOES NOT TURN ON

The machine may be in Standby Mode to

conserve energy.

You can exit Standby Mode by pressing the ‘OK’

Button.

The unit may not be properly connected

to the power supply.

1. Check the plug is in the socket and the switch is

turned on.

2. Check the mains power cord is tight.

The CaféPro plug fuse is blown Please replace fuse in Plug.

LED Display not working 1. Check power cable and turn ON.

2. Contact Dualit Customer Services on 01293

652500.

The room temperature may be too low. Do not start machine when the temperature is below

0°C. Start machine 1 hour after machine temperature

has risen above 0°C.

The Safety Cut-out has activated. Contact Dualit Customer Services on 01293 652500.

LEVER DOES NOT CLOSE

The capsule may not be located correctly. 1. Ensure the capsule is located correctly.

2. Contact Dualit Customer Services on 01293

652500.

A capsule may be blocking the mechanism. The Drip Tray is full, please empty it.

MY CAFÉPRO CLICKS WHEN DOSING IS SELECTED

The valve is opening to allow water to

ow through the thermobloc

This is not cause for concern it is part of the

operation of the machine.

36 37

TROUBLESHOOTING TROUBLESHOOTING

POSSIBLE CAUSE(S) SOLUTION(S)

CAPSULE ERRORS

The capsule cannot be inserted correctly. 1. Capsule may be damaged, try a different capsule.

2. The Drip Tray is full, please empty it.

The capsule does not drop automatically

into the Drip Tray when I lift the Lever.

1. Ensure that you fully lift the Lever.

2. The Drip Tray is full, please empty it.

THE CAFÉPRO IS NOT DISPENSING COFFEE

The machine may have run out of water.

Remove the Water Tank and ll with fresh water.

The Water Tank may not be seated

correctly.

Position by aligning the connection and lowering the

Water Tank.

The selected Dosing Button illuminates

and ashes, but no coffee is dispensed.

Internal pipes may be blocked

CaféPro is in Lock Out Mode

Descale your machine. (See page 26)

Lever may not be fully closed Ensure that the Lever is properly closed and the Drip

Tray is empty.

The inserted capsule could be faulty or

stale.

Open the Lever to eject the capsule. Close and ush

the machine through and then try again with another

capsule.

Faulty ow-sensor Contact Dualit Customer Services on 01293 652500.

MY CAFÉPRO IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE

The machine may have run out of water

(it is making a noise and the buttons are

ashing).

1. Turn the machine off and remove the Water Tank.

Rell with fresh water and then place the Water

Tank back onto the machine. Follow instructions on

page 14 before dispensing.

Steam Boiler is lling. 1. This will automatically stop once Steam Boiler is

full. This is not cause for concern.

2. Pressure Release Valve has kicked in. Descale your

machine. (See page 26)

There may be an airlock in the pipework. Remove the capsule and ensure that the Water

Tank is full. Press a Dosing Button. Water should exit

the Nozzle. If it doesn’t, press again to release the

trapped air.

POSSIBLE CAUSE(S) SOLUTION(S)

MY CAFÉPRO IS LEAKING

The water tank has been lled whilst in

location.

Some of the water missed the Water Tank and has

dripped through the water outlets underneath the

machine. This is not cause for concern.

There is water beneath the capsule

machine.

1. Ensure that the Water Tank is correctly inserted.

2. If you still feel the capsule machine is leaking, stop,

switch off and unplug, then Contact Dualit Customer

Services on 01293 652500

The Drain Valve has not been closed. Close the Drain Valve (See page 14).

MY COFFEE IS WEAK

The volume of coffee dispensed is too

high.

Reduce volume on dosing memory settings (See

page 25).

The inserted capsule could be faulty or a

lighter blend.

1. Use a stronger blend / darker roasted bean.

2. Open the Lever to eject the capsule. Close and

ush the machine through and then try again with

another capsule.

You like your coffee extra strong. 1. Use 2 x capsule to make a single coffee.

2. Use a stronger blend / darker roasted bean.

MY COFFEE IS TOO STRONG

You like your coffee weaker. 1. Dualit recommend you try a Lungo or add extra

water to your coffee.

2. Use a lighter blend or lighter roasted bean.

The volume of coffee dispensed is too

low.

1. Descale your machine. (See page 26)

2. Increase volume on dosing memory settings (page

25).

38 39

ESPRESSO (35ml)

TROUBLESHOOTING TROUBLESHOOTING

POSSIBLE CAUSE(S) SOLUTION(S)

MY COFFEE HAS NO CREMA OR TASTES BAD

Little to no crema is produced. 1. Each time coffee is dispensed, essential oil is

deposited in the Nozzle. Descale your machine. (See

page 26).

2. Use Dualit or Nespresso

capsules.

3. Check your capsules are in date. Stale coffee

affects crema and taste.

4. Decrease dispense temperature for the group

head. If the dispense temperature is too hot the

crema won’t form.

5. Contact Dualit Customer Services on 01293

652500

MY CAFÉPRO IS NOT DISPENSING CORRECT AMOUNT OF COFFEE

The dosing memory has been used to

change the dose.

Use the dosing memory feature to adjust the dose to

your desired amount (see page 25).

The capsule may not be located correctly. 1. Ensure that the capsule is located correctly.

2. Descale your machine. (See page 26)

MY CAFÉPRO IS VIBRATING WHEN DISPENSING

Your machine has a powerful 20 bar

pump which can cause vibrations when

machine is placed incorrectly.

Unplug the device and remove the water tank.

Ensure the machine is placed on a at, even surface.

(See page 16)

MY COFFEE IS NOT HOT ENOUGH OR TOO HOT

Internals have not been pre-heated. 1. Press an Dosing Button ensuring no capsule is

inside the coffee machine repeat 5 times; this will run

hot water through internal pipework.

2. Descale your machine. (See page 26)

Cup or mug is not pre-warmed. Warm cup (see page 16). You can also place your

cups to keep warm on the cup warming plate.

You may prefer your coffee extra hot or

cooler.

Increase/decrease temperature on temperature

memory settings (page 25).

POSSIBLE CAUSE(S) SOLUTION(S)

DOSING BUTTON ERRORS

What happens if I repeatedly

Press the Dosing Buttons while coffee is

being dispensed?

The capsule machine interrupts the dispensing of the

coffee prematurely.

The Buttons ash for a long time. When is

the capsule machine ready to use?

It takes a little time for the capsule machine to

achieve the optimum water temperature. Once it

does, the Buttons will illuminate and will be ready to

dispense coffee.

AFTER FROTHING MILK, MY MILK IS NOT FOAMY

Your milk is not cold or fresh enough. It is easier to make froth using fresh, cold semi-

skimmed milk.

The Steam Wand is blocked with milk

residue.

1. Clean Steam Wand and Nozzle and Descale your

machine. (See page 26)

2. If you are unable to unblock your Steam Wand

then Contact Dualit Customer Services on 01293

652500

My milk is burning. Reduce steam ow, rotate Steam Valve clockwise

between the steam and off position (See page 18) or

steam for a shorter period.

STEAM SPEED IS TOO HIGH

Steam Valve is fully open. Turn the Steam Valve clockwise to reduce the ow.

IF THE DOSING BUTTONS ARE NOT FUNCTIONING ON YOUR CAFÉPRO

The Navigation and Dosing buttons may

need resetting.

1. Unplug and replug your CaféPro into the mains.

2. CaféPro is in Lock Out, perform Descale your

machine. (See page 26)

3. Contact Dualit Customer Services on 01293

652500

CAFÉPRO TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY

Machine has entered into Standby Mode

after 30 minutes which is an EU approval

requirement.

Press an OK Button to reactivate the machine. The

Buttons will ash and the machine will warm up,

ready for use. ALWAYS SWITCH OFF & UNPLUG

AFTER USE.

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Dualit CaféPro User manual

Brand: Dualit

Model: CaféPro

Category: Coffee makers

Type: User manual

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Dualit CaféPro User manual

Dualit CaféPro User manual

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