CaféPro Capsule Machine
Installation, Operation and Guarantee for CCM1
Original Instruction
Dualit Limited County Oak Way Crawley West Sussex RH11 7ST
Telephone: +44(0)1293 652 500 Facsimile: +44(0)1293 652 555
Email: [email protected] Web: www.dualit.com
Please carefully read this manual before using this product. Make
sure you are familiar with all of the safety and usage instructions.
Keep this manual in a safe place for future reference.
02 03
CONTENTS
High pressure capsule machines, such as your new Dualit CaféPro, require
constant care and maintenance to prolong their life.
Please remember to:
• Register your product: Take just 60 seconds to register your product
with us, at www.dualit.com/register or by post, to receive:
1. Fast and efcient customer service and access to manuals and
product information should you require assistance with your purchase
2. Access to a library of mouth-watering recipes and regular
articles from leading chefs, food critics and industry experts
3. Be the rst to hear about exciting new Dualit products
Dualit recommends safety rst: please register your product so that
we can contact you in the unlikely event that a safety notication is issued.
Remember to keep your receipt as proof of purchase.
• Rinse through before rst use and after every use.
• Descale your machine on a regular basis.
• Dualit recommend the use of Water Softeners.
• Unpack the box with care, keeping all the packaging materials until you are
satised everything is present and in working order. Once satised remove
any tags from the appliance body and recycle the packaging appropriately. Do
not remove any tags from the cord. You may wish to keep the box to store
your appliance.
All illustrations are for representation only, your model may have a different appearance from illustrations shown.
In the interest of improving products, Dualit Ltd. Reserves the right to change the product specication without prior notice. All
illustrations are for representation only, your model may vary from illustrations shown.
YOUR CAFÉPRO
Safety Precautions 04
Before First Use 05
Know Your CaféPro Machine 06
Know Your CaféPro Quick reference guide 08
First Use 14
Coffee Extraction 16
Warming Milk 18
Frothing Milk 19
Dispensing Hot Water 20
Cleaning - Daily 21
Settings Menu 23
Group 1 and 2 Settings 25
Cleaning/Descale 26
Default Settings 28
Menu Password 29
Standby Mode 30
Barista Training 31
Recipes 33
Troubleshooting 35
Guarantee 42
04 05
• Always close the lever completely and never lift
it during operation. Do not put ngers into the
capsule compartment or the capsule shaft. Danger
of injury!
• Never put the appliance or part of it in a
dishwasher.
• The appliance must not be cleaned by a water jet.
• The appliance is not suitable for installation in an
area where a water jet could be used.
SAVE THESE
INSTRUCTIONS
INSTRUCTIONS ON ENVIRONMENT
PROTECTION
Do not dispose of this product in the usual
household garbage at the end of its life cycle.
Please hand it over to a collection point
for the recycling of electrical and electronic
appliances. The symbol on the product, the
instruction of use or the packaging will inform
you about the methods of disposal. The
materials are recyclable as mentioned on its
marking. By recycling, material recycling or other forms of
re-utilization of old appliances you are making an important
contribution to protect our environment. Please enquire at
the community administration for the authorised disposal
location.
BEFORE FIRST USE
• Don’t forget to register your product at www.
dualit.com/register. It only takes 60 seconds and is
for your safety.
• Read this instruction manual before you start
using the Dualit CaféPro™. It gives you important
safety information and will ensure you get the
most out of your Dualit product.
• Keep this manual and your proof of purchase in a
safe place.
THE COFFEE & TEA MACHINE MUST
BE FLUSHED THROUGH WITH
WATER BEFORE THE FIRST USE OR
IF MACHINE HAS NOT BEEN USED
FOR A WEEK OR LONGER.
• The water tank must be washed with warm soapy
water, then rinsed and dried.
• Follow the instructions for First Use, ensuring no
capsule is inside.
• Ensure Drain Valve is closed.
• Press the Dose Button once to dispense water.
Then repeat 5 times. This will rinse the internals
ready for your rst drink.
IMPORTANT SAFETY PRECAUTIONS
READ ALL
INSTRUCTIONS
BEFORE USING THE CAPSULE MACHINE.
KEEP THESE INSTRUCTIONS FOR FUTURE
REFERENCE.
IMPORTANT
SAFEGUARDS
• THIS IS AN ATTENDED APPLIANCE.
Do not leave unattended during use,
unplug after use (risk of re if an
unattended appliance is left operating).
• This appliance must not be used by children
younger than 8 years old or persons with very
extensive and complex disabilities. Children
aged 8-14 years and persons with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge shall not use this
appliance, unless they are supervised and have
been given instruction concerning the use of
the appliance in a safe way and understand the
hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not
be made by children unless they are older than 8
and supervised. Keep the appliance and its cord
out of reach of children less than 8 years old.
• This appliance is only to be installed in locations
where its use and maintenance is restricted to
trained personnel.
• Access to the service area should be restricted
to persons who have knowledge and practical
experience of the machine, in particular as far as
safety and hygiene are concerned.
• This appliance is intended to be used in working
environments including staff kitchen areas, in
shops and ofces, farm houses, clients in hotels,
motels, bed and breakfasts and other residential
environments.
Electrical safety
• Ensure that the voltage of the appliance
corresponds to that of the mains supply.
• WARNING: For safety reasons, this appliance
MUST be earthed.
• Unplug the appliance from the mains before
cleaning or maintaining. For details, please refer to
CLEANING - DAILY.
• Do not operate any appliance with a damaged
lead or plug, or after the appliance malfunctions
or has been damaged, cracked or dropped in any
manner.
• If the power cord is damaged it must, for safety
reasons, be replaced by Dualit or a qualied,
authorised Dualit repairer.
• Never touch the cable with wet hands.
• This appliance conforms to directive 2014/30/EU
regarding electromagnetic compatibility.
• Do not pull the power supply cable over sharp
edges, clamp it or allow it to hang down. It should
not be allowed to come into contact with hot or
damp surfaces.
• The use of extension cables not authorised by the
manufacturer may cause damage, accidents or re.
• The appliance is only to be installed in locations
where it can be overseen by trained personnel.
General safety
• Do not use if dropped, cracked or
damaged. Risk of re, electric shock or
injury to persons.
• The use of accessory attachments not
recommended by Dualit may result in re, electric
shock or injury to persons.
• Product surface and inside is subject to residual
heat after use.
• Do not place the appliance on a polished wood
surface, it could damage the surface.
• Do not place on a metal tray or surface that may
collect liquid or other metal surface during use.
• Do not operate on an uneven surface. The
machine must only be operated on a at,
horizontal surface.
• Do not place the appliance over or close to
sources of heat such as electric rings, hot ovens or
open ames.
• Do not use the appliance without water as this
may cause damage to the pump.
• Do not leave the appliance in a room with a
temperature below 0°C, as any water remaining
in the appliance could freeze and cause damage. If
your machine does freeze, contact Dualit for more
information.
• The coffee maker shall not be placed in a cabinet
when in use.
• Do not overll the water tank.
• Do not use sparkling water (with carbon dioxide).
• Never ll the tank with hot or boiling water.
• Only use the appliance with the Drip Trays
correctly tted.
• Do not immerse in water or other liquids.
• Your machine is tted with a Pressure Release
Valve that dispenses into the Drip Trays.
• Warning : Drip Trays, Large and
Small Cup Holders may be hot due
to expelled water or steam, allow to
cool before handling.
• Ensure Water Softening Device is removed before
descaling solution is placed in the water tank. Risk
of contamination or injury. See descale page 26.
• Do not use the CaféPro for any purpose other
than mentioned in this instruction booklet.
Otherwise, this may result in an injury caused by
misuse.
• If there is internal water leakage, do not
operate the capsule machine and unplug it
at once in order to avoid electric hazard.
• Turn the appliance off and unplug when not in
use.
• To prevent damage to the appliance use Dualit
approved descaling agent for Cleaning/Descale
program. Use a soft cloth and mild detergent to
clean external parts.
• Do not use a scouring pad or abrasive cleaner on
the main body.
• Hot Water Hazard. Avoid direct contact with
hot water. Unplug the appliance from the mains
to allow to cool before cleaning, maintaining or
moving. For details, please refer to cleaning section.
• We recommend that the appliance is plugged
into a socket that has no other appliance
connected to it. Failure to do this may cause an
overload, trip a circuit breaker or blow a fuse.
Preferably the socket outlet should be protected
by a residual current device (RCD).
• Do not come into contact with the coffee outlets,
risk of scalding.
• Steam and Hot Water Hazard. Do not get into
direct contact with hot liquid or steam as this may
cause burns or scalding.
• Never use a damaged or deformed capsule.
Water could ow around the capsule when
not perforated by the blades and damage the
appliance.
• This appliance operates with Dualit NX
®
and
Nespresso
®*
capsules.
Visit: www.dualit.com/capsules
* Nespresso
®
trademark is owned by Société des Produits Nestlé S.A
06 07
KNOW YOUR CAFÉPRO
MACHINE
HOT WATER VALVE
HOT WATER WAND HANDLE
GROUP HEAD 1
POWER SWITCH
UNDER MACHINE
DRAIN VALVE OUTLET CAUTION: HOT
DRAIN VALVE IS BEHIND DRIP TRAY
SMALL CUP HOLDERS
ADJUSTABLE FEET (X4)
LARGE CUP HOLDERS
CAUTION: HOT
DRIP TRAYS
USED CAPSULES EJECTED INTO HERE
HOT WATER WAND CAUTION: HOT
PRESSURE GAUGE
RESET BUTTON
UNDER MACHINE
STEAM WAND HANDLE
GROUP HEAD 2
WATER TANK
WATER TANK LID
LEVERS (X2)
STEAM VALVE
STEAM WAND
CAUTION: HOT
CUP WARM UP PLATFORM
NAVIGATION BUTTONS
DISPLAY
BOILER INDICATOR LIGHT
ILLUMINATES BLUE WHEN READY
STEAM WAND NOZZLE
CAUTION: HOT
DOSING BUTTONS
READY WHEN SOLIDLY ILLUMINATED
WATER TANK ACCESSORIES
ESPRESSO
PRESET 35ml
Auto Dose
LUNGO
PRESET 70ml
Auto Dose
STEAM PIN
MANUAL
DOSE
STOP/START
EXTRACTION
RESET PIN
HOT WATER NOZZLE CAUTION: HOT
08 09
ICONS MEANING
START UP
LOADING...
Loading - CaféPro is starting up.
PREHEATING...
Preheating - CaféPro is heating up. The
CaféPro will not dispense coffee until the
machine has nished heating.
DAILY USE
N
0903
1806
0903
< GROUP 1GROUP 2 >
N
Main Display - The number at the bottom of
the display shows the total number of coffees
that have been extracted from the Group
Heads for the life of the machine (this counter
cannot be reset) and the Cleaning/Descale
reminder. The number in the top right hand
corner is the descale counter; see page 26 for
more information.
N
0903
< GROUP 1GROUP 2 >
N
Dispense Screen - CaféPro is dispensing
Coffee, from Group Head 1.
ICONS MEANING
DAILY USE (CONTINUED)
N
< GROUP 1GROUP 2 >
N
CaféPro is lling system with water.
N
< GROUP 1GROUP 2 >
N
CaféPro is adding water to Steam Boiler.
MACHINE CLEAN/DESCALE
Press ‘OK’ to run the Auto Clean/
Cleaning/Descale program. Press
‘BACK’ to return to main menu. Do not
turn off once the cycle has started; this
takes about 45 minutes to complete.
PRESS OK TO START
Cleaning Icon - The CaféPro is about to run
the Cleaning/Descale program. This will take 45
minutes to complete.
Press ‘OK’ to continue with Cleaning/Descale.
Press ‘BACK’ to return to the Main Menu.
0903LEVER OPEN
< GROUP 1GROUP 2 >
N
Lever Open on Group Head 1- Please close
before attempting to extract coffee.
KNOW YOUR CAFÉPRO -
QUICK REFERENCE DISPLAY GUIDE
KNOW YOUR CAFÉPRO -
QUICK REFERENCE DISPLAY GUIDE
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10 11
KNOW YOUR CAFÉPRO -
QUICK REFERENCE DISPLAY GUIDE
ICONS MEANING
WARNINGS
FIT WATER TANK
Fit Water Tank in position
Fit Water Tank - The Water Tank is either not
positioned correctly or has been removed. To
resume normal operation place Water Tank
into correct position. Dosing buttons ash red,
until tank is positioned correctly.
ADD WATER
Please add water/check
water supply
Add Water - The Water Tank is low on water.
Please ll Water Tank to resume normal
operation. Dosing buttons ash red, until
Water Tank is lled.
WARNING - DESCALE
Warning - Please carry out Auto Descale
as soon as possible. Failure to do so will
result in machine entering Lock Mode
which will prevent further use until
descale is completed.
PRESS OK TO CONTINUE
Clean/Descale - Cleaning/Descaling is
recommended. To access the Cleaning/
Descale program please follow instructions on
page 26.
DESCALE BEFORE USE
Your machine must be descaled before
using, to prevent permanent damage.
Press ‘OK’ to start Auto Descale
program. This will take 45 minutes to
complete.
PRESS OK TO START
Lock Screen - Your machine requires
descaling; this will take 45 mins. Your machine
will not function until Descale procedure has
been completed.
ICONS MEANING
ERRORS
ERROR IN STEAM BOILER
Add water error in steam boiler.
Contact service centre or press
‘BACK’ to continue with other settings.
Error in Steam Boiler - Please contact Dualit
on 01293 652500.
0903
< GROUP 1GROUP 2 >
N
Equipment
error. Contact
service centre.
Equipment Error - This means that the
machine has a fault and should not be used
until you have been told otherwise. Contact
Dualit on 01293 652500.
0903
< GROUP 1GROUP 2 >
N
Remove capsule
and rinse water
through.
CaféPro requires rinsing through; please take
out capsules and press Lungo Button on Group
Head 1 to ush with clean water.
KNOW YOUR CAFÉPRO -
QUICK REFERENCE DISPLAY GUIDE
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12 13
ICONS MEANING
SCREEN SAVER/STANDBY MODE (CONTINUED)
PRESS OK TO CONTINUE
Dualit Logo - First screen of Standby Mode.
This will prolong the life
of your machine by
reducing the build up of
limescale.
DESCALE REGULARLY
PRESS OK TO CONTINUE
Descale Regularly - Reminder to Descale
your machine on a monthly basis to prolong
the life
PRESS OK TO CONTINUE
CLEAN REGULARLY
Ensure you clean
these areas of
your machine
regularly.
Clean Regularly: Where to Clean - Shows
the main areas of the machine which require
cleaning and/or descaling.
ICONS MEANING
SCREEN SAVER/STANDBY MODE
PRESS OK TO CONTINUE
Dualit Logo - First screen of Standby Mode.
HOW TO BUY CAPSULES?
Order capsules from
www.dualit.com/capsules
or visit our website for
stockists.
PRESS OK TO CONTINUE
Advert - Directs to www.dualit.com/capsules
to purchase capsules for your machine
CLEAN REGULARLY
After each use flush the
steam wand with water
and wipe. This removes
any milk residue from
inside the steam wand.
PRESS OK TO CONTINUE
Clean Regularly - Reminder to clean and
rinse your Steam Wand after each use to
avoid issues
KNOW YOUR CAFÉPRO -
QUICK REFERENCE DISPLAY GUIDE
KNOW YOUR CAFÉPRO -
QUICK REFERENCE DISPLAY GUIDE
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14 15
FIRST USE
To achieve optimum performance from your CaféPro follow this procedure for rst use or
if you have not used your machine for a prolonged period. SAFETY INSTRUCTION:
Never lift the Lever whilst the beverage is being dispensed. Hot liquid may
cause injury and burns.
FIRST USE- CONTINUED
Note:
From cold the boiler will take longer to reach operating temperature
than the Group Heads. It is normal for the pumps to be automatically
operating intermittently during this process.
Note:
To prolong the life of your
CaféPro and to ensure
it continues to produce
consistent quality coffee,
Dualit recommends the
use of Water Softeners
especially in hard water
areas. For more information
visit our website on
www.dualit.com/accessories
or contact Dualit on 01293
652 500.
The Drain Valve is located
on the inside of the machine
and can be accessed by
removing the right Drip Tray.
Rotate clockwise to close
and counter-clockwise to
open.
OPEN
POSITION
CLOSED POSITION
2
THE DRAIN VALVE
3
REMOVE AND FILL
WATER TANK
Locate the Drip Trays.
Remove the Water Tank Lid
and lift out the Water Tank
using the handle.
4
SECURE INTO
POSITION
Fill Water Tank with fresh
water and ret. Replace the
Water Tank Lid.
Do not
overll. Always remove
tank before lling as
lling in situ could cause
electric shock.
5x
Press the Lungo Button
and wait for the water to
dispense. Repeat 5 times on
each group head. This will
rinse the internal pipe work
ready for your rst drink.
7
PURGE
Place two containers under
each of the Group Heads.
Ensure both Levers are
pushed down fully. Plug in
the power cord at the
mains and use the Power
Switch to turn on.
5
TURN ON
6
READY
NOTES; Dosing Buttons will ash white to indicate machine
is warming up. If red see quick reference guide. The machine
is ready once the Dosing Buttons stop ashing and the Boiler
Indicator Light is blue. Check that both Group Heads
are empty.
8
Remove and empty the two
containers. Ensure Steam Wand
is positioned over the Large Cup
Holders and open the Steam
Valve for 20 seconds to ush the
internal pipe work ready for your
rst drink. Close Steam Valve.
STEAM
9
Place an empty container
under Hot Water Wand.
Open the Hot Water Valve
for 10 seconds to ush the
internal pipe work ready for
rst use. Close Hot Water
Valve.
HOT WATER
Place on a at, stable, water and
heat-resistant work surface away
from water splashes and any heat
sources. Make sure the Drain
Valve, Steam Wand and Hot
Water Wand Valves are
closed by turning clockwise.
POSITION
1
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16 17
Espresso
Lungo
6
COMPLETE
4
LIFT LEVER
5
COFFEE
COFFEE EXTRACTION
To achieve optimum performance from your CaféPro follow this
procedure. SAFETY INSTRUCTION: Never lift the Levers whilst
the beverage is being dispensed. Hot beverage may cause
injury and burns.
Lift the Lever fully and insert
a capsule. Ensure capsule is
not damaged or deformed.
If so, discard and use a new
capsule. Then push the
Lever down fully.
Press desired Dosing Button
to dispense shot of coffee.
The Dosing Button selected
will ash whilst dispensing.
Espresso and Lungo Buttons
will Auto-Stop, Manual
Button must be pressed again
to stop dispense.
All the Dosing Buttons will illuminate once dispense has
nished. Your beverage is now ready to be consumed.
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1
CAPSULES
Place a Small Cup on the
Small Cup Holder or Large
Cup on the Large Cup
Holder. For best results,
pre-warm the cup using the
Hot Water Wand. Dispose
of water before dispensing
coffee.
Compatible with Dualit
NX
®
coffee capsules and
Nespresso
®
* coffee capsules.
Dualit NX
®
capsules are
available directly from
supermarkets, independent
retailers, online at www.dualit.
com/capsules and Dualit Sales:
01293 652 500 (UK delivery
only).
Check Water Tank is full and empty the Drip Trays. Plug in
the power cord at the mains and use the Power Switch to
turn on. Dosing Buttons will ash white to indicate machine is
warming up. Dosing Buttons will illuminate solidly once ready
to extract or correct temperature is reached.
2
FILL TANK & SWITCH ON
3
CUP
Note:
• Switch off and unplug after use. Risk of re if an unattended
appliance is left operating, or plugged in.
• Do not leave capsules in machine after use.
• Your machine is tted with a Clean/Descale indicator.
The Clean/Descale warning will appear on screen
when required. See page 26 for how to Clean/Descale
the machine.
• Empty Drip Trays regularly.
• Dualit recommend that the Maximum Volume to Manually
dispense from 1 x capsule is 250ml/1 cup.
• When using Manual Dispense, extracting more than 250ml
has a damaging effect and also produces a poor quality
coffee.
• Do not extract more than 50 capsules per group head a
day. Exceeding this daily allowance will result in premature
damage of the machine and nullify the guarantee.
COFFEE EXTRACTION -
CONTINUED
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7
LIFT LEVER
Lift the Lever fully, to empty
the capsule into the Drip
Tray. We recommend the
Drip Trays are emptied after
each use.
If CaféPro is used
intermittently, then after each
use we recommend ushing
the machine to remove coffee
residue. To do this close the
Lever, press Espresso Dosing
Button and allow water to
dispense into Drip Tray.
8
FLUSH
18 19
1
PRESSURE GAUGE
1
PRESSURE GAUGE
WARMING MILK For Latte / Flat White
IMPORTANT NOTICE: After each use, wipe the Steam Wand & ush the
inside of the Wand by dispensing steam. Failure to do so will damage your CaféPro,
invalidate the Warranty and is unhygienic. CAUTION: HOT / RISK OF SCALDING.
2
ADD MILK
Determine how much milk
is required and pour into a
heat proof Milk Jug.
When desired temperature is
reached, close the Steam Valve.
Caution: Risk of scalding.
Only use the Steam Wand
Handle to position wand.
Never lift the Steam Wand
Nozzle out of the milk
whilst Steam Valve is open.
3
Hold the Milk Jug by the
handle, at a slight angle.
Lower the Steam Wand
under the surface of the milk.
Hold jug still and keep the
Steam Wand Nozzle close to
the bottom.
Slowly open the Steam
Valve. Steam will ow from
the Steam Wand Nozzle.
The speed of dispense can
be controlled by adjusting the
Valve.
GETTING STARTED ADD MILK
2
START STEAMING
Add milk to the jug. Holding
the jug by the handle, at a
slight angle, place the Steam
Wand Nozzle 1-2 cm below
the surface. The Wand
should be close to the edge
of the jug.
Caution - Close the Steam
Valve before removing Steam
Wand Nozzle from the milk.
Once milk has reached desired
temperature close Steam Valve.
Caution: Risk of scalding.
Only use the Steam Wand
Handle to position Wand.
Slowly open the Valve. The
steam will ow from the
Nozzle and start to rotate the
milk like a whirlpool. Take care
not to splash the milk.
3
FROTHING
Gradually open Steam Valve.
Lower the jug to bring the
Steam Wand Nozzle to the
surface of the milk as it heats.
This will start to introduce air
and develop the froth. Large
bubbles indicate Nozzle is
raised too high.
FROTHING MILK For Cappuccinos.
IMPORTANT NOTICE: After each use, wipe the Steam
Wand & ush the inside of the Wand by dispensing steam. It is
recommended to use a chilled Milk Jug and fresh Semi-Skimmed milk for
best results. CAUTION: HOT / RISK OF SCALDING. Keep hands
away from the Outlet at all times.
4 5
REMOVE MILK JUG TAP MILK JUG
Immediately after frothing,
open the Valve to remove any
milk residue and wipe wand
to clean. Gently tap Milk Jug
against the work top to collapse
any large bubbles. Swirling
will mix the milk with the
froth. Pour immediately. Turn
machine off and unplug.
6
Check that the Boiler
Indicator Light is blue and
that the Pressure Gauge
Indicator is in the yellow
zone. Note: It is normal
for the pump to operate
during steam dispense.
Check that the Boiler
Indicator Light is blue and
that the Pressure Gauge
indicator is in the yellow
zone. Note: It is normal
for the pump to operate
during steam dispense.
IMPORTANT NOTICE:
After each use, ush the
steam wand by dispensing
steam, to remove any milk
residue from inside the
Steam Wand. Wipe the
outside of the Steam Wand
every time with a damp,
non abrasive cloth.
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Blue Light Blue Light
4
START STEAMING
6
FLUSH AND WIPEMILK TEMPERATURE
5
20 21
1 2
Caution: The Hot
Water Nozzle may be
hot. Ensure the water tank
is lled with water.
DISPENSING HOT WATER
CAUTION: WATER WILL BE HOT. Risk of scalding. Only
use the Hot Water Wand Handle to position wand.
Slowly turn the Hot Water
Valve anti-clockwise to dispense
Hot Water. The speed of
dispense can be controlled by
adjusting the valve.
ADJUST FLOWPREPARE
To stop the ow, turn Hot
Water Valve clockwise
towards the ‘Off’ position.
1
If the machine is left idle
for 30 minutes, it will enter
Standby Mode. In Standby
Mode the screen saver will
be displayed. Standby Mode
can be adjusted if required
(see page 30).
2
Press ‘OK’ button to
exit standby. The Dosing
Buttons will ash white whilst
reheating, then turn solid
once the temperature is
correct for extraction.
STANDBY MODE
REHEATSTANDBY
2
Pull the Drip Trays out of the
machine. Be aware that there
may be a large amount of
liquid in the Drip Trays.
3
EMPTY INTO SINK
Tilt the Drip Tray against the
edge of the sink to remove
any liquid that may have
collected, whilst retaining
the used capsules.
Clean the Large Cup Holder
and Drip Trays with a damp,
non abrasive cloth.
Wipe down the Steam
Wand and Hot Water
Wand with a damp, non
abrasive cloth.
CLEANING - DAILY
BEFORE CLEANING, MAKE SURE THERE ARE NO CAPSULES IN
THE MACHINE.
Dispose of the used capsules
left in the Drip Tray. If using
Dualit compostable capsules,
dispose of via your council
food waste collection.
DISASSEMBLE
5
STEAM WANDLARGE CUP
HOLDER
4
Ensure the Levers are pushed
down and no capsules are
present. Press the Dosing
Buttons on Group 1 and 2.
Water will ush through the
machine into the Drip Trays.
Switch off, unplug and
allow to cool.
1
FLUSH
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EMPTY INTO BIN
3
STOP DISPENSING
22 23
5
SECS
SETTINGS MENU
1. Group 1 Settings
2. Group 2 Settings
3. Machine Clean/Descale
PRESS OK TO START
5
SECS
SETTINGS MENU
1. Group 1 Settings
2. Group 2 Settings
3. Machine Clean/Descale
PRESS OK TO START
5
SECS
SETTINGS MENU
1. Group 1 Settings
2. Group 2 Settings
3. Machine Clean/Descale
PRESS OK TO START
5
SECS
SETTINGS MENU
1. Group 1 Settings
2. Group 2 Settings
3. Machine Clean/Descale
PRESS OK TO START
5
SECS
Put the Drip Trays and
Large Cup Holder back into
position.
11
WIPE DOWN
Wipe down the body of the
CaféPro with a damp, non-
abrasive cloth.
REASSEMBLE
10
CLEANING - DAILY - CONTINUED
7 8
Unscrew the Steam Wand
Nozzle anti-clockwise and
remove. Caution: May be
HOT.
Remove the Water Tank
Lid, then take the Steam Pin
from its position next to the
Water Tank by levering off
the securing plug.
9
Use the Steam Pin to remove
dried milk from inside the
Steam Wand Nozzle holes.
If there is dried on milk, soak
the Nozzle then rinse under
clean running water. Place the
Nozzle back on the Steam
Wand and screw clockwise.
CLEAN THE
STEAM WAND
STEAM PINUNSCREW
SETTINGS MENU
The CaféPro has a settings menu to control the machine parameters.
This settings menu can be password protected if required to prevent
misuse. See password protect page 29.
1
SETTINGS MENU
2
SETTINGS MENU
To enter Settings Menu,
hold the ‘BACK’ and ‘OK’
buttons for 5 seconds.
‘Group 1 Settings’ allows
the user to adjust for
Group Head 1 (left side)
the Dispense Volume and
increase or decrease the
Coffee Temperature to your
preference. See page 25 for
details.
‘Group 2 Settings’ allows
the user to adjust for Group
Head 2 (right side)
the
Dispense Volume and
increase or decrease the
Coffee Temperature to your
preference. See page 25 for
details.
Press the down arrow
until the setting/program
you wish to change/use is
highlighted, then click ‘OK’.
1 2
GROUP HEAD 1 GROUP HEAD 2 MACHINE CLEAN/
DESCALE
3
‘Machine Clean/Descale’ allows
the user to carry out a machine
Clean/Descale cycle.
You will need:
• 2 x 2 litre (L) containers.
• Dualit recommended
descaler.
• Access to water.
NOTE - Once the setting
has been adjusted select
‘BACK’. The new settings
will be automatically saved
to the system and will
remain until changed or the
default settings are restored.
SETTINGS MENU SUMMARY
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24 25
5
SECS
SETTINGS MENU
1. Group 1 Settings
2. Group 2 Settings
3. Machine Clean/Descale
PRESS OK TO START
5
SECS
GROUP 1 SETTING
40ml
110ml
5
SECS
GROUP 1 SETTING
40ml
110ml
5
SECS
GROUP 1 SETTING
40ml
110ml
5
SECS
SETTINGS MENU
7. Default Settings
8. Standby Settings
PRESS OK TO START
5
SECS
SETTINGS MENU
7. Default Settings
8. Standby Settings
PRESS OK TO START
5
SECS
SETTINGS MENU
4. System Check
5. Menu Password
6. Version Info
PRESS OK TO START
5
SECS
SETTINGS MENU
4. System Check
5. Set Menu Password
6. Version Info
PRESS OK TO START
5
SECS
SETTINGS MENU
4. System Check
5. Menu Password
6. Version Info
PRESS OK TO START
5
SECS
SETTINGS MENU - CONTINUED
5
VERSION INFO
6
DEFAULT
SETTINGS
‘Menu/Password’ allows the
user to password protect the
Settings Menu, preventing
access to unauthorised
personnel. See page 29 for
details.
‘Default Settings’ allows the
user to restore the settings
to the Factory Default. The
capsule count and descale
counter will not be affected.
See page 28 for details.
‘System Check’ allows Dualit
to diagnose problems with the
machine and recommend a
course of action.
‘Standby Settings’ allows the
user to adjust the amount
of time before the Standby
Mode is activated. Standby
Mode saves electricity, so you
may want to reduce the time.
See page 30 for details.
‘Version Info’ allows Dualit to
check the software version
information on the machine.
7
4
8
STANDBY
SETTINGS
MENU PASSWORDSYSTEM CHECK
Note:
‘OK’ - Select
‘BACK’ - Return
/\ - Up/ Increase
V - Down/ Decrease
Once the setting has been
adjusted select ‘BACK’.
The new settings will be
saved to the system and will
remain until changed or the
default settings are restored.
GROUP 1 AND 2 SETTINGS
The CaféPro has Dosing features that ensure the correct amount of drink is dispensed every
time. It is possible to adjust the dispense volume of the Dosing Buttons and to independently
increase or decrease the ‘coffee’ temperature to your preference. Ensure the Water Tank is full
and the machine is switched ON.
1
MENU
2
SETTINGS MENU
Hold the ‘BACK’ and ‘OK’
buttons for 5 seconds to
bring up the Settings Menu.
Use the up and down arrows
to select either Espresso, Lungo
or Temperature, then click
‘OK’.
Adjust the Volume/Dispense
Temperature level with the
arrows and click ‘OK’ when
nished.
/\ - Increase Temp/Volume
V - Decrease Temp/Volume
Press the down arrow until
the Group Head you wish
to change is highlighted, then
click ‘OK’.
Group 1- Left Hand Side
Group 2 - Right Hand Side
Once all Volumes and
Temperatures are set as
desired, click ‘BACK’ to return
to the Settings Menu. To leave
the menu click ‘BACK’ again.
NOTE - The factory
setting of the machine is
programmed to 35ml for
the Espresso Button and
70ml for the Lungo Button.
To reset back to factory
settings please see page 28.
All settings will be saved in
the memory even when the
machine is switched off or
unplugged.
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SELECT AUTO-DOSE
4
ADJUSTING LEVELS
5
COMPLETE
26 27
SETTINGS MENU
7. Default Settings
8. Standby Settings
PRESS OK TO START
DESCALE BEFORE USE
Your machine must be descaled before
using, to prevent permanent damage.
Press ‘OK’ to start Auto Descale
program. This will take 45 minutes to
complete.
PRESS OK TO START
5
SECS
WARNING - DESCALE
Warning - Please carry out Auto Descale
as soon as possible. Failure to do so will
result in machine entering Lock Mode
which will prevent further use until
descale is completed.
PRESS OK TO CONTINUE
5
SECS
5
SECS
5
SECS
CLEANING/DESCALE
Your CaféPro has a Descale Counter that will warn the user that the machine requires
descaling after 1500 dispenses. If the machine is not descaled after a further 500 capsules are
extracted, the machine will lock all product function until a descale cycle has been completed.
This is to prevent permanent damage.
CLEANING/DESCALE CYCLE
Dualit recommends descaling at least once a month or every 1500 uses,
whichever comes sooner, to prevent limescale build up in the machine.
IMPORTANT NOTICE: Product failure due to limescale build
up is not covered by guarantee. The Cleaning/Descale cycle is a 14 -
step process which will take approximately 45 minutes to complete.
2
After 1500 Dosing
extractions, your CaféPro
will warn you to descale. A
counter will show in top right
hand corner. Go to menu to
run Clean/Descale program.
3
LOCK OUT
If you do not descale your
machine after 1500 uses, you
can extract a further 500
times before the machine will
lock out. At this point, follow
the on screen instructions to
descale your machine.
The display will show step
by step instructions on how
to descale your CaféPro.
Warning: Do not open
Drain Valve until Steam
Pressure Gauge is down
to 0.
Always make sure you
descale in a well ventilated
room and avoid contact
with the descaling solution.
Caution: Steam released
during Cleaning/Descale may
be harmful.
MENU
Hold the ‘OK’ and ‘BACK’
buttons to access the menu.
Select ‘Machine Clean/
Descale’ and follow the on
display instructions to begin
Clean/Descale program.
1
REGULARLY
4
INSTRUCTIONS
5
TAKE CARE
Note:
You will need:
•2 x 2 litre (L) containers.
Note: 2 litres minimum
volume, containers can be
larger.
Always use a Dualit
recommended Descaler
and Water Softener in your
machine. Please see
www.dualit.com/accessories
for more information.
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Drain System
1. Place 2L Containers under Steam Nozzle, Hot Water Nozzle and Drain Outlet. OPEN Hot Water
and Steam Wand, then dispense all the water CAUTION: HOT WATER AND STEAM. Press
‘OK’ to conrm only when no more water is dispensed.
• A guide will appear on screen indicating the main areas of your machine which will need cleaning. Press
‘OK’ to continue.
2. Check the Pressure Gauge is at 0 bar. Then slowly open the Drain Valve CAUTION: HOT
WATER AND STEAM. Leave Hot Water and Steam Valves open until step 14. Close Drain Valve.
Press ‘OK’ to conrm.
Descale
3. Empty Water Tank then ll to MAX with cleaning/descale solution (see manufacturer’s guidelines for
dilution or www.dualit.com). Place 2L Containers under the Group Heads 1 & 2. Ensure Drip Trays are
in place. Press ‘OK’ to conrm.
4. Machine Cleaning/Descale in progress. This will take 5 minutes. Note: Hot water will dispense
intermittently from Group Heads 1 & 2. CAUTION: HOT WATER.
5. Pour all liquid from Containers back into Water Tank, then top up to MAX level with fresh water.
Place the empty 2L Containers back under the Steam and Hot Water Nozzles. Water Tank must be at
MAX to continue. Press ‘OK’ to conrm.
6. Machine Cleaning/Descale in progress. This will take 5 minutes. Note: Hot water will dispense from
Steam and Hot Water Nozzles intermittently. CAUTION: HOT WATER.
Rinse
7. Dispose of all descale solution from Drip Trays, Water Tank and Containers. Fill Water Tank with
fresh water up to MAX level. Place 2L Containers under Group Heads 1 & 2. CAUTION: HOT
WATER Press ‘OK’ to conrm.
8. Cleaning/Descale in progress, please wait. This will take 5 minutes. CAUTION: HOT WATER
Note: Hot water will dispense intermittently from Group Heads 1 & 2.
9. Machine lling Boiler, please wait. This will take 5 minutes. CAUTION: HOT WATER
10. Empty the 2L Containers. Check the Pressure Gauge is at 0 bar, place container under Drain Valve
then slowly open the Drain Valve CAUTION: HOT WATER AND STEAM. Once the water
has dispensed, close the Drain Valve. Press ‘OK’ to Conrm.
11. Fill Water Tank to MAX level with fresh water. Place 2L Containers under the Steam and Hot Water
Nozzles. Ensure Drip Trays are in place. Press ‘OK’ to conrm.
12. Cleaning/Descale in progress, please wait. This will take 5 minutes. Hot water will dispense
intermittently from Hot Water and Steam Nozzles. CAUTION: HOT WATER Press ‘OK’ to
conrm.
13. Check the Pressure Gauge is at 0 bar. Then slowly open the Drain Valve CAUTION: HOT
WATER AND STEAM. Once the water has dispensed, close the Drain Valve. Press ‘OK’ to
conrm.
14. Close Steam and Hot Water Valves. Dispose of remaining liquid from the Drip Tray and Containers.
Press ‘OK’ to conrm once complete. Rell Water Tank with fresh water.
• Cleaning/Descale Cycle is complete. Press ‘BACK’ to return to the Main Display.
28 29
PASSWORD SETTING
Original Password: ___ ___ ___
New Password: ___ ___ ___
5
SECS
SETTINGS MENU
4. System Check
5. Change Menu Password
6. Version Info
PRESS OK TO START
5
SECS
Note:
The rst time the Thermal
Protection Device activates,
the customer can Reset.
If the Thermal Protection
Device requires resetting
a second time do not use,
unplug immediately and
please contact Dualit on
01293 652500. The Machine
is faulty.
SETTINGS MENU
4. System Check
5. Set Menu Password
6. Version Info
PRESS OK TO START
5
SECS
PASSWORD SETTING
New password: ___ ___ ___
5
SECS
5
SECS
MENU PASSWORD
This allows the user to password protect the Settings Menu, preventing
access to unauthorised personnel. If you forget your password, see
Troubleshooting for master override password.
SET PASSWORD
3
CHANGE MENU
PASSWORD
The display will allow you to
set a 3 digit password. Use
the up arrow to change the
digit and down to move to the
next digit. Press ‘OK’ to set.
1 2
CHANGE MENU
PASSWORD
RESET MENU PASSWORD
Press the down arrow until
‘Set Menu Password’ is
highlighted, then click ‘OK’.
Hold the ‘OK’ and ‘BACK’
buttons for 5 seconds to
access the menu.
21
SET MENU
PASSWORD
MENU
A screen will be displayed
allowing you to change the
menu password. Use the up
arrow to change the digit and
down to move to set the next
digit. Press ‘OK’ to set.
Press the down arrow until
‘Change Menu Password’ is
highlighted, then click ‘OK’.
Note:
‘OK’ - Select
‘BACK’ - Return
/\ - Change Digit
V - Move to Next Digit
SETTINGS MENU
7. Default Settings
8. Standby Settings
PRESS OK TO START
5
SECS
5
SECS
5
SECS
MENU
DEFAULT SETTINGS
Carrying out the following steps will reset the machine to original factory
settings. For other issues, please refer to Troubleshooting on page 35.
21
RESETSWITCH OFF
Remove pin and replace
back in storage area under
the Water Tank lid. Switch
the machine back on.
The machine’s Thermal
Protection Device is now
reset.
Switch the machine off and
unplug. Find the Reset Pin
(next to the Water Tank).
Put the Reset Pin into the
reset hole (underneath the
machine in the middle at the
back) and apply pressure.
21
DEFAULT
3
RESET
Press the down arrow
until ‘Default Settings’ is
highlighted, then click ‘OK’.
Hold the ‘OK’ and ‘BACK’
buttons for 5 seconds to
access the menu.
Follow the on display
instructions. Click ‘OK’ to reset
volumes or
click ‘BACK’ to
cancel and return to the menu.
THERMAL PROTECTION DEVICE
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30 31
SETTINGS MENU
7. Default Settings
8. Standby Settings
PRESS OK TO START
5
SECS
STANDBY
SETTINGS
STANDBY SETTING
0.5 hrs
1 hrs
2 hrs
3 hrs
5
SECS
STANDBY SETTING
0.5 hrs
1 hrs
2 hrs
3 hrs
5
SECS
STANDBY SETTING
0.5 hrs
1 hrs
2 hrs
3 hrs
5
SECS
5
SECS
SET STANDBY
MODE
3
A slide will be displayed
allowing you to change the
inactive time before Standby
Mode is activated.
Press
the down arrow until your
chosen time is highlighted,
then click ‘OK’.
Press the down arrow
until ‘Standby Settings’ is
highlighted, then click ‘OK’.
2
4 5
The standby setting has now
been set and will be in the
memory until the setting
has been changed or default
settings are restored.
Click ‘BACK’ to save and
return to the menu.
STANDBY MODE
This allows the user to adjust the amount of time before the Standby
Mode is activated. Standby Mode saves electricity and increases the life
expectancy of your machine, so you may want to reduce the time to save
money and help the environment.
TECHNICAL PARAMETERS
RETURNMEMORY
1
MENU
Hold the ‘OK’ and ‘BACK’
buttons for 5 seconds to
access the menu.
24kg
See the data plate on the base of the machine
<70dBA 2.7 litres
5-25 °C 30 capsules x 2
W: 540mm x H: 430mm x D: 480mm
20 bar
BARISTA TRAINING
Let’s start with a quick training session and turn you into a barista...
THE PERFECT COFFEE
You are looking for an espresso with a 2 - 3mm crema and a rich, dark brown colour
underneath (the exact colour will depend on the bean you have chosen).
• It should have a taste that is full of avour (whether mild and subtle or rich and strong) and
should not be bitter. It should stay hot to the bottom of the espresso.
• A espresso shot should be 35ml extracted from 1x capsule.
There are 4 components to making a great cup of hot coffee. Get all these right and you’ll
have the perfect coffee, whether it’s a straight shot of espresso or a ‘combo’ like a latte or
cappuccino. See overleaf for more information.
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32 33
Hot water 90ml
Espresso 60ml
CAPPUCCINO
1. Make espresso for the cappuccino.
2. Steam, froth and texturize the milk by following steps 1- 5
(pg 19).
3. Pour a third of the hot textured milk then spoon a third of
the foamed milk over the espresso.
4. Sprinkle with cinnamon or powdered cocoa to nish (optional).
LATTE
1. Make espresso for the latte.
2. Steam the milk by following steps 1-5 (pg 18).
3. Pour steamed milk over the espresso, adding a little
froth at the end.
4. Tip: Add avoured syrups to enhance the avour of the
coffee (optional).
Espresso 60ml
Heated milk 60ml
Frothed milk 60ml
Espresso 60ml
Heated milk 200ml
Frothed milk 2ml
RECIPES
An ESPRESSO is 35ml of water run through ground coffee in the machine. Once the espresso
is extracted (the basis of most coffee drinks) add water or milk to the coffee to create different
types of drinks.
LUNGO is a longer espresso run through the machine; all the water runs through the beans,
same avour less intensity.
RISTRETTO is an espresso made with less than the usual amount of water, lling a small
espresso cup half-full of very strong coffee.
AMERICANO
1. Pour hot water into a cup (water volume will depend on
coffee strength preference).
2. Top hot water with freshly extracted espresso.
3. Add milk or enjoy it black.
This gives a similar strength (but different avour) to a lter coffee
machine.
THE RIGHT CHOICE OF COFFEE CAPSULE
Dualit have a range of capsules to choose from, visit www.dualit.com/capsules for more
information.
WATER
The perfect temperature for brewing coffee is just below boiling point. Boiling water will burn
the ground beans and the coffee will taste bitter. A lower temperature won’t extract the
oils or avour from the bean. Your Dualit coffee machine will heat the water to the perfect
temperature every time you make an espresso.
FROTHING AND STEAMING
GENERAL TIPS
• For best results use cold milk – semi-skimmed; the higher the fat content of the milk, the
lighter the froth will be.
• Don’t let milk boil – ideally it should reach 70-75°C. Once it reaches 79°C you will lose
the froth. Listen to the sound of the frothing; when it is ready the sound of the frothing will
become quieter. When the jug gets too hot to touch, the milk is ready. You can also use a
thermometer.
• To avoid hot milk spillages when steaming, never ll the jug more than half way as the milk
volume will double when you froth.
• Operate the steam function once you have nished making coffees to remove any remaining
milk residue from inside the steam wand.
• Wipe the steam wand after each use.
WHAT IS STEAMING?
• Heating the milk using steam.
• For best results hold the jug still.
• Great for making lattes, mochas and hot chocolates, as dense froth is not required.
WHAT IS FROTHING?
• Combining the milk with air by slowly lowering the jug.
• Keep the jug slightly at an angle with the Steam Wand just under the surface of the milk.
• For milk perfect for making cappuccinos, Babycinos and avoured cinos, combine steamed
and frothed milk to create a creamy, glossy texture.
THE CUP
Coffee should always be served in a warm cup, this will keep the coffee hotter for longer and
enhance the aroma.
An espresso shot in particular will get cold very quickly if poured into a cold cup. For this
reason your cups must be pre-warmed before EACH use (see page 16).
4
3
2
1
34 35
MOCHA
1. Add 3 teaspoons of cocoa powder with a little water and
stir into a paste.
2. Make and add the espresso to the cocoa powder paste.
3. Steam the milk by following steps 1-5 (pg 19)
4. Pour steamed milk over the cocoa espresso mix, adding a
little froth at the end.
5. Finish off with whipped cream and dust with cocoa
powder (optional).
BABYCINO
1. Cappuccino without the coffee.
2. Steam, froth and texturize the milk by following steps 1-5
(pg 19).
3. Pour straight into a cup, top with cocoa powder and
serve with marshmallows.
4. Add sugar to taste or avoured syrups to add a new
dimension to the Babycino (optional).
Espresso 60ml
Heated milk 120ml
Espresso 60ml
Chocolate 60ml
Frothed milk 120ml
Cocoa 10ml
Heated milk 250ml
Frothed milk 2ml
Heated milk 60ml
Frothed milk 60ml
HOT CHOCOLATE
1. Add 3 teaspoons of cocoa powder with a little water and
stir into a paste.
2. Steam the milk by following steps 1-5 (pg 19).
3. Pour steamed milk over the cocoa mix, adding a little
froth at the end.
4. Finish off with whipped cream and dust with cocoa
powder (optional).
FLAT WHITE
1. Make a double espresso for the at white.
2. Steam the milk by following steps 1-5 (pg 18).
3. Pour steamed milk over the espresso and serve.
TROUBLESHOOTING
IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF
LIMESCALE IS NOT COVERED BY GUARANTEE - DESCALE REGULARLY.
POSSIBLE CAUSE(S) SOLUTION(S)
THE CAFÉPRO REQUIRES DESCALING
No Coffee is dispensed, or dispense
volume is low.
Descale your machine. (See page 26)
Coffee tastes bad or has no Crema Descale your machine. (See page 26)
No steam or reduced steam is dispensed Descale your machine. (See page 26)
CaféPro is in Lock Out Mode Descale your machine. (See page 26)
Display showing ‘Descale Before Use’ Descale your machine. (See page 26)
Display showing ‘Warning Descale’ Descale your machine. (See page 26)
Internal pipes are blocked Descale your machine. (See page 26)
THE CAFÉPRO DOES NOT TURN ON
The machine may be in Standby Mode to
conserve energy.
You can exit Standby Mode by pressing the ‘OK’
Button.
The unit may not be properly connected
to the power supply.
1. Check the plug is in the socket and the switch is
turned on.
2. Check the mains power cord is tight.
The CaféPro plug fuse is blown Please replace fuse in Plug.
LED Display not working 1. Check power cable and turn ON.
2. Contact Dualit Customer Services on 01293
652500.
The room temperature may be too low. Do not start machine when the temperature is below
0°C. Start machine 1 hour after machine temperature
has risen above 0°C.
The Safety Cut-out has activated. Contact Dualit Customer Services on 01293 652500.
LEVER DOES NOT CLOSE
The capsule may not be located correctly. 1. Ensure the capsule is located correctly.
2. Contact Dualit Customer Services on 01293
652500.
A capsule may be blocking the mechanism. The Drip Tray is full, please empty it.
MY CAFÉPRO CLICKS WHEN DOSING IS SELECTED
The valve is opening to allow water to
ow through the thermobloc
This is not cause for concern it is part of the
operation of the machine.
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TROUBLESHOOTING TROUBLESHOOTING
POSSIBLE CAUSE(S) SOLUTION(S)
CAPSULE ERRORS
The capsule cannot be inserted correctly. 1. Capsule may be damaged, try a different capsule.
2. The Drip Tray is full, please empty it.
The capsule does not drop automatically
into the Drip Tray when I lift the Lever.
1. Ensure that you fully lift the Lever.
2. The Drip Tray is full, please empty it.
THE CAFÉPRO IS NOT DISPENSING COFFEE
The machine may have run out of water.
Remove the Water Tank and ll with fresh water.
The Water Tank may not be seated
correctly.
Position by aligning the connection and lowering the
Water Tank.
The selected Dosing Button illuminates
and ashes, but no coffee is dispensed.
Internal pipes may be blocked
CaféPro is in Lock Out Mode
Descale your machine. (See page 26)
Lever may not be fully closed Ensure that the Lever is properly closed and the Drip
Tray is empty.
The inserted capsule could be faulty or
stale.
Open the Lever to eject the capsule. Close and ush
the machine through and then try again with another
capsule.
Faulty ow-sensor Contact Dualit Customer Services on 01293 652500.
MY CAFÉPRO IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE
The machine may have run out of water
(it is making a noise and the buttons are
ashing).
1. Turn the machine off and remove the Water Tank.
Rell with fresh water and then place the Water
Tank back onto the machine. Follow instructions on
page 14 before dispensing.
Steam Boiler is lling. 1. This will automatically stop once Steam Boiler is
full. This is not cause for concern.
2. Pressure Release Valve has kicked in. Descale your
machine. (See page 26)
There may be an airlock in the pipework. Remove the capsule and ensure that the Water
Tank is full. Press a Dosing Button. Water should exit
the Nozzle. If it doesn’t, press again to release the
trapped air.
POSSIBLE CAUSE(S) SOLUTION(S)
MY CAFÉPRO IS LEAKING
The water tank has been lled whilst in
location.
Some of the water missed the Water Tank and has
dripped through the water outlets underneath the
machine. This is not cause for concern.
There is water beneath the capsule
machine.
1. Ensure that the Water Tank is correctly inserted.
2. If you still feel the capsule machine is leaking, stop,
switch off and unplug, then Contact Dualit Customer
Services on 01293 652500
The Drain Valve has not been closed. Close the Drain Valve (See page 14).
MY COFFEE IS WEAK
The volume of coffee dispensed is too
high.
Reduce volume on dosing memory settings (See
page 25).
The inserted capsule could be faulty or a
lighter blend.
1. Use a stronger blend / darker roasted bean.
2. Open the Lever to eject the capsule. Close and
ush the machine through and then try again with
another capsule.
You like your coffee extra strong. 1. Use 2 x capsule to make a single coffee.
2. Use a stronger blend / darker roasted bean.
MY COFFEE IS TOO STRONG
You like your coffee weaker. 1. Dualit recommend you try a Lungo or add extra
water to your coffee.
2. Use a lighter blend or lighter roasted bean.
The volume of coffee dispensed is too
low.
1. Descale your machine. (See page 26)
2. Increase volume on dosing memory settings (page
25).
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38 39
ESPRESSO (35ml)
ESPRESSO (35ml)
TROUBLESHOOTING TROUBLESHOOTING
POSSIBLE CAUSE(S) SOLUTION(S)
MY COFFEE HAS NO CREMA OR TASTES BAD
Little to no crema is produced. 1. Each time coffee is dispensed, essential oil is
deposited in the Nozzle. Descale your machine. (See
page 26).
2. Use Dualit or Nespresso
®
capsules.
3. Check your capsules are in date. Stale coffee
affects crema and taste.
4. Decrease dispense temperature for the group
head. If the dispense temperature is too hot the
crema won’t form.
5. Contact Dualit Customer Services on 01293
652500
MY CAFÉPRO IS NOT DISPENSING CORRECT AMOUNT OF COFFEE
The dosing memory has been used to
change the dose.
Use the dosing memory feature to adjust the dose to
your desired amount (see page 25).
The capsule may not be located correctly. 1. Ensure that the capsule is located correctly.
2. Descale your machine. (See page 26)
MY CAFÉPRO IS VIBRATING WHEN DISPENSING
Your machine has a powerful 20 bar
pump which can cause vibrations when
machine is placed incorrectly.
Unplug the device and remove the water tank.
Ensure the machine is placed on a at, even surface.
(See page 16)
MY COFFEE IS NOT HOT ENOUGH OR TOO HOT
Internals have not been pre-heated. 1. Press an Dosing Button ensuring no capsule is
inside the coffee machine repeat 5 times; this will run
hot water through internal pipework.
2. Descale your machine. (See page 26)
Cup or mug is not pre-warmed. Warm cup (see page 16). You can also place your
cups to keep warm on the cup warming plate.
You may prefer your coffee extra hot or
cooler.
Increase/decrease temperature on temperature
memory settings (page 25).
POSSIBLE CAUSE(S) SOLUTION(S)
DOSING BUTTON ERRORS
What happens if I repeatedly
Press the Dosing Buttons while coffee is
being dispensed?
The capsule machine interrupts the dispensing of the
coffee prematurely.
The Buttons ash for a long time. When is
the capsule machine ready to use?
It takes a little time for the capsule machine to
achieve the optimum water temperature. Once it
does, the Buttons will illuminate and will be ready to
dispense coffee.
AFTER FROTHING MILK, MY MILK IS NOT FOAMY
Your milk is not cold or fresh enough. It is easier to make froth using fresh, cold semi-
skimmed milk.
The Steam Wand is blocked with milk
residue.
1. Clean Steam Wand and Nozzle and Descale your
machine. (See page 26)
2. If you are unable to unblock your Steam Wand
then Contact Dualit Customer Services on 01293
652500
My milk is burning. Reduce steam ow, rotate Steam Valve clockwise
between the steam and off position (See page 18) or
steam for a shorter period.
STEAM SPEED IS TOO HIGH
Steam Valve is fully open. Turn the Steam Valve clockwise to reduce the ow.
IF THE DOSING BUTTONS ARE NOT FUNCTIONING ON YOUR CAFÉPRO
The Navigation and Dosing buttons may
need resetting.
1. Unplug and replug your CaféPro into the mains.
2. CaféPro is in Lock Out, perform Descale your
machine. (See page 26)
3. Contact Dualit Customer Services on 01293
652500
CAFÉPRO TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY
Machine has entered into Standby Mode
after 30 minutes which is an EU approval
requirement.
Press an OK Button to reactivate the machine. The
Buttons will ash and the machine will warm up,
ready for use. ALWAYS SWITCH OFF & UNPLUG
AFTER USE.
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