ZyXEL Communications V310 Support Notes

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V310

Support Note

Version 1.0

November, 2011

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Index

How to Register V310 to Your SIP server ......................................................................................... 3

Register Your V310 through Auto-Provision ........................................................................................ 4

Phone Book and Firmware Upgrade ................................................................................................ 5

Auto Upgrade ............................................................................................................................... 6

Manual Upgrade .......................................................................................................................... 7

Soft Upgrade .......................................................................................................................... 7

Forced Upgrade ...................................................................................................................... 8

The Difference Between *.hdr and *.img File Formats .................................................... 9

Manually SIP Subscription ...................................................................................................... 10

Register Your V310 Through GUI (Graphical User Interface) ............................................................. 12

Register V310 from Your Phone Keypad ............................................................................................ 14

How to Set up an IPsec VPN Tunnel ............................................................................................... 15

IPv6 Settings ................................................................................................................................. 19

What is the Benefit of the PC Port ................................................................................................. 20

NAT Mode .......................................................................................................................................... 21

Bridge Mode ...................................................................................................................................... 22

VLAN Implementation................................................................................................................... 23

Q & A ............................................................................................................................................ 24

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How to Register V310 with Your SIP Server

Scenario: Following is a sample topology for a small or medium enterprise. Two V310s are connected to ZyXEL ISG50 (SIP Server) through

ZyXEL ES-3124(switch).

There are basically three ways to register your V310 to the SIP Server:

A. Register your V310 through Auto-Provision (Plug-and-Play)

B. Register from GUI (Graphical User Interface)

C. Register Your V310 from Your Keypad

ISG50

ES-3124PWR

V310

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Register Your V310 through Auto-Provision

Auto-Provision is a Plug and Play function. This function was designed to save your time on configuring your V310, especially when you

are installing a large number of SIP phones. The only thing you need to do is to enter the MAC address of your V310 into your ZyXEL ISG50;

once V310 is plugged in, it would be automatically configured and registered.

**Note that ISG50 supports auto provision of V310, but it does not mean V310 can be auto-configured by all IP PBXs. The PBX must use

XML as its configuration file format; otherwise, V310 won’t be able to process the configuration file.

Please follow the steps below to complete the Auto-Provision settings:

Step 1: Connect to your ISG50 GUI  Under CONFIGURATION  PBX  Auto Provision  Auto Provision Tab  Check “Enable Auto

Provision”.

Step 2: Select the extension that you wish to configure; for example, 85001  Edit  fill in your MAC Address  select “ZyXEL V310”  “OK”.

Step 3: Plug in your V310 into the ISG50 LAN port or into the switch that is connected to ISG50 LAN port  Wait for 30 seconds  V310

should be automatically registered.

Done! You are free to make calls now.

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Phone Book and Firmware Upgrade

Auto Provision does not just automatically register your phone; it also downloads the phone book and firmware upgrade info from ISG50.

Following is an example of a phone book downloaded through auto provision:

Under “Phone Set”  “Phone Book,” users can see extensions created on ISG50 are downloaded to V310’s phone book. Therefore, when

the user dials a number, V310 will display the name of that extension. For example, if you dial “7788”, “Darren” will be displayed on the

phone’s display as in the following figure.

In addition, users can flip between pages by using the phone book page dropdown menu.

To upgrade phone’s firmware, users have two options:

1. Auto Upgrade

2. Manual Upgrade

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1. Auto Upgrade:

 Once V310 is auto-configured through the Auto-Provision.

On ISG50:

On V310: the phone will receive the firmware upgrade path through auto provision. Blanks in “Auto Configuration” and “Firmware

Upgrade” tabs will be automatically filled with an HTTP IP address.

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2. Manual Upgrade: There are two modes that users can choose from

Soft Upgrade and Force Upgrade

A. Soft Upgrade: This method is for users who want to upload the new firmware to V310 directly from their PC or laptop.

Step 1: Click on “Browse” to select the Firmware file you wish to upload.

Step 2: Select the Disc Image File.

Step 3: Click on “Open” to confirm.

Step 4: Click on “Submit” to start uploading and renewing the firmware.

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B. Forced Upgrade:

By turning “ON” this function, your V310 will reach the designated HTTP server to download the new firmware once

the user hits “Submit”. Next, the phone will reboot, and the firmware will be downloaded and upgraded. Users can see

the downloading and upgrading progress in both the Internet browser and the phone screen.

Step 1: Turn “ON” the Force Upgrade

Step 2: Fill up the HTTP URL

Step 3: Click on “OK” to start downloading and renewing the firmware.

**Please note that if the original file name of the firmware is “V310_1.00AABT.0B5.img,” it is not necessary to enter

“.img” in the URL box; “http://10.59.1.37/V310_1.00AABT.0B5” is the full path.

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The Difference Between *.hdr and *.img File Format:

You may have noticed that the HTTP IP Address entered on the ISG50 does not include a file format; this means that the V310 will firstly

check the *.hdr file; by doing this, the V310 compares the current firmware version with the version on the server to decide whether an

upgrade is necessary. If the V310 finds that its current version is outdated, the phone would download the *.img file to upgrade its

firmware.

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ZyXEL ISG50

V310

10.59.1.0/24

ZyXEL ES-3124PWR

ZyXEL USG 1000

WAN IP Address:

59.124.163.153

Manually SIP Subscription

Above is a sample topology for a small or medium enterprise. When the SIP Server is located at the headquarters, we can rely on Manual

SIP Subscription to have V310s gone through NAT and get automatically configured. V310 will receive all necessary information including

the SIP Account, phone book, and the firmware update HTTP path; just as if the phone was located on ISG50 LAN Network.

Please follow the steps below to enter the IP Address of the ISG located at the headquarters.

Under the “Maintenance”  “Auto Provision,” please fill in the IP Address of your ISG50 located at the headquarters.

In addition, the phone book will be automatically updated.

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Also, we can see that V310 will be automatically configured after the reboot. V310 will periodically send SUBSCRIBE SIP packets to the SIP

Server for synchronization.

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Register Your V310 Through GUI (Graphical User Interface)

Please have the following information ready before you start:

1. IP address of your V310

2. IP address of your SIP Server (Given by your administrator)

3. Extension number (Given by your administrator)

4. Assigned Auth ID and Password (Given by your administrator)

Please follow the steps below to configure your V310:

Step 1: By default, V310 is set to request an IP address through the DHCP server; please plug your V310 into the switch or your SIP Server.

Step 2: Press the “Menu” button located at the top right hand corner of your phone  use the “▼” button to scroll down to “Network

Settings”  Default password is “1234”.

Step 3: Press on “OK” located above the “▼” button to confirm the password.

Step 4: Select “Network Status” by pressing “OK”.

Step 5: Scroll down and you will see your IP address under “LAN IP Address.” For example, “10.59.1.78”.

Step 6: Open up your Internet browser.

Step 7: In the address bar, please enter “http://IP Address of your V310:8000” (For example, http://10.59.1.78:8000)  hit “Enter”.

Note: please use port 8000 to access the GUI.

Step 8: Log in as Admin, default password is 1234.

Step 9: Click on the icon located at the left hand side of the panel  select “SIP Accounts”  pick the 1st SIP Account

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Step 10: Input the following info and hit “Submit” to confirm.

Registration: Select “Enable” if you want the V310 to use this account; select “Disable” if you do not want the V310 to use this account.

Send Register: This is to determine whether to send registration packets to the SIP Server when “registration” is ON.

Registration ID: Your SIP phone number given by your administrator.

Display Name: Name to display on your phone screen.

Authentication Name: Username or Auth ID given by your administrator.

Password: Password given by your administrator.

Registration Server: SIP Server address.

DTMF Mode: “SIP Info” is recommended; please make sure you choose the same DTMF method that your SIP Server uses.

Step 11: After you click “Submit,” you will notice the status will change to “registered”.

Done! You are free to make calls now.

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You can choose from number, lowercase, uppercase, space, and

symbols.

1 ---------------- “ @ “ and “ : “

2 ---------------- 2, a, b, c, A, B, and C

* ---------------- “ * “ and “ . “

0 ---------------- 0 and space

Use “▼” button located below “OK” to delete

Register V310 from Your Phone

Keypad

Step 1: By default, V310 is set to request an IP address from the

DHCP server. Please plug your V310 into the switch or

your SIP Server.

Step 2: Press the “Menu” button located at the top right hand

corner of your phone  use the “▼” button to scroll

down to “SIP Accounts” default password is “1234” 

press “OK” located above the “▼” button to confirm the

password.

Step 3: Select “New”  “OK”.

Step 4: “Registration”  “OK”  “Enable”  “OK”

 “OK” again to confirm the change.

Step 5: Scroll down to “Send Register”  “OK”  “Enable” 

“OK” again to confirm the change.

Step 6: Scroll down to “Registration ID”  enter your extension

number given by your administrator “OK”.

Step 7: Scroll down to “Display Name”  enter the name you

wish to display on your phone screen  press “OK” to

confirm.

Step 8: Scroll down to “Auth Name”  enter the auth name

given by your administrator  “OK”.

Step 9: Scroll down to “Password”  enter the password given

by your administrator  “OK”.

Step 10: “Registration Server”  enter the IP address of the SIP

Server you intend to send the register  press “*” twice

to get a “.” “OK” to confirm the IP address.

Step 11: “DTMF Type”  “SIP Info” is recommended, but please

make sure the selected DTMF method matches the

DTMF method you use on your SIP Server  press “OK”

twice to confirm your selection.

Step 12: Scroll down to the bottom of the menu and “Save” your

configuration.

Done! You are free to make calls now.

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ZyXEL ISG50

V310

10.59.1.0/24

ZyXEL P2812-HNU-F1

192.168.143.0/24

How to Set up an IPsec VPN Tunnel

By setting up an IPsec VPN tunnel, all your conversation through the Internet can be kept private.

Scenario: Following is a sample topology that includes a secure connection from the branch office to the V310 phone group at the

headquarters.

Information you need to acquire before you start:

1. Peer Gateway Address (Your SIP Server address): eg. 59.124.163.153

2. Subnet gateway address under your ISG50: eg. 192.168.143.1

3. Phase 1 Proposal:

eg. Pre-Shared Key: 123456789, Negotiation Mode: Main, Encryption: DES, Authentication: MD5, Key Group: DH1

4. Phase 2 Proposal: eg. Encryption: DES, Authentication: SHA-1, PFS: DH1

5. Remote Policy and Local Policy: eg. On V310 at the branch office, set both policies to 192.168.143.0.

Step 1: Type in the IP address of your V310 to access the GUI  “http://IP Address of your V310:8000”

(For example, http://10.59.1.78:8000) Note: please use the port 8000 to access the GUI

Step 2: Log in as Admin, default password is 1234

V310

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Step 3: Please note that we will now register V310 to the local subnet of ISG50 (ie. 192.168.143.0/24), instead of sending the register to

the public IP of ISG50.

 Click on “SIP Accounts”  Click on “1” to create a SIP account

 Please use the gateway address (192.168.143.1) on ISG50 at your headquarter as the “Registration Server.” Your V310 at the

branch office will be a member of this subnet.  “Submit” to save your configuration

Step 4: The Status will show “Registering,” and this is normal. Your phone will not be registered until you set up your IPsec VPN Tunnel.

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Step 5: Go “Configuration”  “VPN”  “IPsec VPN”  enter the required info  click on “Submit”.

Step 6: Click on “IPsec VPN Adv” tab  for both Local and Remote Policies, use the subnet of ISG50.

For example, enter 192.168.143.0/24 for both policies.

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Step 7: After you hit the “Submit” button, a policy will be created  next, create a Remote Policy  IP Subnet is 192.168.143.0/24 as

well.

 Hit “Submit” to confirm the remote policy.

 New remote policy will appear on the list. Then click “Restart VPN” to initiate the VPN Tunnel.

Step 8: Your V310 should now be registered. If not, we suggest that you reboot your V310, and it should be registered.

Done! IPsec VPN tunnel has been established and all your future conversation will be encrypted.

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IPv6 Settings

To Enable IPv6 on your V310, please follow the steps below:

Step 1: Click on “Configuration”  Expand “Network”  Click on “LAN Port Settings”

Step 2: Switch to the “IPV6 Settings” tab

Step 3: Check “Enable”

Step 4: For Protocol, “AUTO” means to let your ITSP assign you an IPv6 address; “DHCP” means to acquire an IPv6 address from the

DHCP server in your network.

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ZyXEL ISG50

What is the Benefit of the PC Port?

Rear Panel of V310

Connecting both the V310 and PC to the network via separate cable will consume extra switch ports and installing cabling; by

connecting your PC or laptop to the PC port on the rear panel of V310, you can save a switch port for another network device.

You can choose from the following two modes for PC port on V310:

1. NAT Mode

2. Bridge Mode

LAN Port

V310

PC Port

PC or Laptop

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ZyXEL Communications V310 Support Notes

ZyXEL Communications V310 Support Notes

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