OneScreen Hubware User manual

Brand: OneScreen

Model: Hubware

Type: User manual

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KKIntelligentHub/InteractiveTouchScreen

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H5OneScreen:UserManual

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onescreensolutions.com | +1 858.552.0290 | United States| Pakistan

Colombia | Mexico | Dubai

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Contents

1.What’sincluded.........................................................................................................................................1

1.1.OneScreenTMTouchscreen.................................................................................................................2

1.2.OneScreenTMCanvas..........................................................................................................................2

1.3.OneScreenTMHubware.......................................................................................................................3

2.AboutOneScreenTM...................................................................................................................................4

2.1.IntroductiontoOneScreenTM:............................................................................................................4

2.2.AbouttheHardwareOverviewManual:............................................................................................4

3.SafetyFirst!................................................................................................................................................5

3.1.General...............................................................................................................................................5

3.2.SafetyInformation‐OneScreenTM.....................................................................................................5

4.GettingReady!...........................................................................................................................................7

4.1.InstallingtheWallmount...................................................................................................................7

4.2.InstallingtheKeyboardtray...............................................................................................................8

5.HardwareDetails.......................................................................................................................................9

5.1.TopView............................................................................................................................................9

5.2.BottomView....................................................................................................................................10

5.3.RightSideView................................................................................................................................11

5.4.LeftSideView...................................................................................................................................

12

5.5.FrontView........................................................................................................................................13

5.6.OnboardPC.....................................................................................................................................14

6.SettingUpYourUnit!...............................................................................................................................15

6.1.OneScreenTMTouchscreen..............................................................................................................15

6.1.1.ConnectinganExternalPC.......................................................................................................15

6.2.OneScreenTMCanvas.......................................................................................................................16

6.2.1.ConnectinganExternalPC.......................................................................................................16

6.3.OneScreenTMHubware....................................................................................................................17

6.3.1.SettingUptheOneScreenPTZCamera...................................................................................17

6.3.2.ConnectinganExternalPC.......................................................................................................18

7.UsageGuide.............................................................................................................................................19

7.1.HomeScreen....................................................................................................................................19

7.1.1.IconsontheHomeScreen.......................................................................................................20

7.1.2.Bottom/Sidetoolbar................................................................................................................21

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7.1.3.ApplicationsandMenus..........................................................................................................23

8.RS232Guide............................................................................................................................................27

8.1.SettingsforRS232Control:.............................................................................................................27

8.2.RS232Commands...........................................................................................................................27

9.TechnicalSpecifications...........................................................................................................................29

9.1.TouchscreenSpecifications..............................................................................................................29

9.2.On‐boardPCSpecifications..............................................................................................................30

10.Troubleshooting...................................................................................................................................31

ContactUS.......................................................................................................................................................32

USA...............................................................................................................................................................32

UAE...............................................................................................................................................................32

Colombia......................................................................................................................................................32

Mexico..........................................................................................................................................................32

Pakistan........................................................................................................................................................32

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1. What’sincluded

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*Optionalitemsaresoldaspartofdifferentmodels.Thesearealsosoldseparatelyandcanbepurchased

afterwardstocomplementyourOneScreen.

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1.1.

OneScreenTMTouchscreen

 1xOneScreenTouchscreen65”4Kdisplay

 1xLogitechK400Pluswirelesskeyboardwithdongle

 1xExtendibleStylus

 2xStyluspens

 1xHDMIcable

 1xVGAcable

 1xTouchUSBcable

 1xPowercable

 1xKeyboardtray

 1xWallmountpackage(contains1xhorizontalmountand2xmountingarms)

 1xRemotecontrol(batteriesnotincluded)

 Screws

1.2.

OneScreenTMCanvas

 1xOneScreenTouchscreen65”4Kdisplay

 1xLogitechK400Pluswirelesskeyboardwithdongle

 1xExtendibleStylus

 2xStyluspens

 1xHDMIcable

 1xVGAcable

 1xTouchUSBcable

 1xPowercable

 1xKeyboardtray

 1xWallmountpackage(contains1xhorizontalmountand2xmountingarms)

 1xRemotecontrol(batteriesnotincluded)

 1xOn‐boardOneScreenPC(corei7)

 1xOneScreenFixedCamera

 Screws

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1.3.

OneScreenTMHubware

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 1xOneScreenTouchscreen65”4Kdisplay

 1xLogitechK400Pluswirelesskeyboardwithdongle

 1xExtendibleStylus

 2xStyluspens

 1xHDMIcable

 1xVGAcable

 1xTouchUSBcable

 1xPowercable

 1xKeyboardtray

 1xCameratray

 1xWallmountpackage(contains1xhorizontalmountand2xmountingarms)

 1xRemotecontrol(batteriesnotincluded)

 1xOn‐boardOneScreenPC(corei7)

 1xOneScreenPTZCamera

 1xSpeakerphone

 Screws

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2. AboutOneScreenTM

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2.1.

IntroductiontoOneScreenTM:

Everyworkdayisunique.CollaboratethewayyouneedtowithOneScreensolutions.Fromhardwareto

software,OneScreenoffersinteractivevideocollaborationtechnologyforyourremoteteamsalongwith

yourconferenceroom,boardroomandclassroomneeds.Oursolutionsincludeunlimitedfree,online

trainingandon‐demandScreenSkillsGurusupport.

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2.2.

AbouttheHardwareOverviewManual:

ThisguidewillleadyouthroughabriefbutcomprehensivehardwareoverviewofOneScreensolutions

includingsetup,safetywarnings,handling,cleaning,precautions,andtroubleshooting.Itdiscussesthe

specificationsandsetupofdifferentOneScreenmodelswhichareTouchscreen,CanvasandHubware.The

chaptersincludedalsocoverhowtoinstalltheunitandprovidesschematicsofthevariouscomponentsfor

betterunderstanding.Theguidewillhelpyousetupyourhardwarequicklyandeasilyandwillalsodiscuss

howyoucanutilizethehardwarewithyourowncomputer.

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3. SafetyFirst!

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3.1.

General

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Readandunderstandallsafetyinformation,operatinginstructions,andproductlabelsbeforeoperatingthe

equipment.Keepthisguideinasafeplaceforfuturereference.

 Thelightningflashwitharrow‐headsymbol,withinanequilateraltriangle,isintendedtoalerttheuser

tothepresenceof“dangerousvoltage”withintheproduct’senclosurethatmaybesufficientto

constituteariskofelectricshocktopersons.

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 Theexclamationmarkwithinatriangleisintendedtoalerttheusertothepresenceofimportant

operatingandmaintenance(servicing)instructions.

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 Toreducetheriskoffireorelectricshock,donotexposethisproducttosmoke,rain,dustormoisture!

 Toreducetheriskofelectricshock,donotremovecover(orback).Nouser‐serviceablepartsinside.

Referservicingtoqualifiedservicepersonnel.

 Thisproductisdesignedandmanufacturedtooperatewithindefineddesignlimits,andmisusemay

resultinelectricshockorfire.

 TheinstallationofthisproductshouldbecompletedbyaPrometheanTrainedInstaller.

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3.2.

SafetyInformation‐OneScreenTM

 InspecttheOneScreenforanyphysicaldamagetothecasingbeforeuse.Ifdamageisapparent,

takecaretoavoidcontactwithanypotentiallyliveparts.

 DonotunderanycircumstancestrytogainaccesstointernalpartsoftheOneScreen.Ifyoususpect

thatthedeviceisdamagedorfaulty,youshouldcontactTechnicalCustomerSupport,oran

authorisedPrometheanserviceagentforadvice.

 AlwaysuseaccessoriesrecommendedbyPrometheantoensurecompatibility.

 Onlyusethepowercablethatiscompatiblewithyourmainsoutletsocket.Ifyouareunsureofthe

electricalcompatibilityofyour

 equipment,pleasecontactPrometheanoranauthorisedPrometheanserviceagentbefore

attemptingtoconnectthedevicetothemainssupply.

 UseawallsocketthatisclosetotheOneScreenandthatiseasilyaccessible.

 Firmlyinsertthepowerplugintothewallsocket.Partialconnectioncouldcausesparks.

 Toavoidtheriskofelectricshockorcomponentdamage,disconnecttheOneScreenfromthe

powersupplybeforeplugginginanyothercables.

 Holdthepowerplugwhenunpluggingthedevice.Pullingthepowercablemaydamagethewires

insidethecableandcausefireorelectricshock.

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 Toavoidtheriskofelectricshock,donottouchthepowerplugwithwethands.

 UnplugthepowerplugbeforecleaningtheOneScreen.

 Donotuseanyliquidorspraycleanerwhenwipingthedevice.Werecommendmixingasolutionof

50%isopropanoland50%waterinaspraybottle,andsprayingthisontoamicro‐fibreor100%

cottoncloth

 Wipetheglasssurfacegently;donotspraythesolutionontotheOneScreen.Doingsocould

saturatetheelectronicsandcausedamagetothedevice.Onlyasmallamountofthesolutionis

neededtocleanandsanitizetheglass.

 Donotusevolatilesolvents(suchasalcohol,rosin,andtoluene)tocleantheOneScreen.These

typesofchemicalsmightdamagethehousing.

 Donotuseabrasivecleaners.

 Donotapplypressuretothescreen.Allowtheglasstoairdry.

 WhenmovingtheOneScreenfromanareaoflowtemperaturetooneofhightemperature,

condensationmayformonthehousing.Donotpoweronthedeviceimmediatelyafterthistoavoid

causingfire,electricshockorcomponentdamage.Toavoidelectricshock,avoidhandlingthepower

cableduringelectricalorthunderstorms.

 UnplugtheOneScreenduringalightningstormorwhenitwillnotbeusedforalongperiodoftime.

Thiswillprotectthedevicefromdamageduetopowersurges.

 DonotplacetheOneScreeninfrontofanairconditioningunittoavoidcondensationwhichcould

causefire,electricshockorcomponentdamage.

 TheventilationholesinthehousingaredesignedtoprotecttheOneScreenagainstoverheating.Be

carefulnottoblockthem.

 DonotembedtheOneScreeninacabinet,unlessthecabinetiswellventilated.

 DonotputtheOneScreenonorbesideanyradiatororheater.

 DonotinserthandsoranyotherobjectsintotheventilationholesorsignaljointsoftheOneScreen.

 Neverplace,spillorpouranyliquidonanypartoftheOneScreen.Thedevicecouldshortcircuit

causingafireorelectricshock.

 DonotapplyexcessivepressuretothesurfaceoftheOneScreen.

 Donotuseyourfingersoranyotherhardobjecttoknock,pressonorscratchthescreenofthe

OneScreen.

 DonotputanyflammableorexplosiveobjectsneartheOneScreen.

 Theremotecontroloperateson2xAAAalkalinebatteries.

 Riskofexplosionifbatteriesarereplacedwithincorrecttype!

 Incorrectpolaritymaycausedamageorleakageofthebatteries,operatinginjuryand

contaminationoftheremotecontrol.

 Keepnewandusedbatteriesawayfromchildren.

 Ifthebatterycompartmentdoesnotclosesecurely,stopusingtheremotecontrolandkeepit

awayfromchildren.

 Ifyouthinkbatteriesmighthavebeenswallowedorplacedinsideanypartofthebody,seek

immediatemedicalattention.

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4. GettingReady!

4.1.

InstallingtheWallmount

Formountingtheunit,checktheintegrityofthewall,whetheritcanenduretheloadoftheunit.Afterthat,

cleanthesurfaceonwhichtheunitistobeinstalled.Makesureyourtechnicianhasthepropertoolsto

installthewallmount(theseincludescrews,washers,drillmachine,screwdriveretc.)

Followthestepsgivenbelow:

 Atleasttwopersonsarerequiredtoliftthescreen.

 HangtheHorizontalmountwithsufficientnumberofscrews.

 Checkthelevelofthemountandmakesurethatitisproperlyadjusted.

 Attachandscrewthemountingarmsonthebacksideofunitproperly,makesurethatscrewsdo

notdamagethescreen.

 Hangthescreenwiththehelpofothersandmakesurethatthemountingarmsproperlyalignand

fixthemselvesonthemount.

 Makesurethatspacingbetweenwallandscreenis5cmormoreforproperventilation.

 Finally,placealittleforcedownwardandsidewisetocheckwhetherthemountwithstandsthe

forces.

Thefollowingfigureshowsthemountingarmsandhorizontalwallmount:



Mountingarms

(tobeplacedatthebackofthescreenusing

screws)



Horizontalmount

(tobeplacedonthewallwithscrews)



Note:TheVESAmountpatternsforourdifferentunitsareasfollows.Itisrecommendedthatyoureinforce

thewalltobeartheloadoftheunit.

 TheVESAmountpatternforthe55"unitis400x400

 TheVESAmountpatternforthe65"unitis400x400

 TheVESAmountpatternforthe75"unitis600x400

 TheVESAmountpatternforthe84"unitis600x400

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4.2.

InstallingtheKeyboardtray



1) Thekeyboardtraycomeswithasetofscrewsandhastobeinstalledatthebottomofthescreenas

indicatedbythediagrambelow.



2) Therewillbetwoholespresentatthebackside(towardsthebottom)ofthescreen.

3) Theseholesshouldcoincidewiththetwoholespresentonthekeyboardtray.Thepicturebelowshows

thekeyboardtrayandthepositionofholesonit.



4) Insertthescrewsintheseholesfromthebottomofthekeyboardtray.

5) Oncethekeyboardtrayhasbeensecuredproperlywiththescrews,youmayplacethewireless

keyboardontopofit. 

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5. HardwareDetails

5.1.

TopView



1. ACOutPort(ForOneScreenPTZCamera)

2. PCUSBPort(ForOneScreenFixedCameraorOneScreenPTZCamera)–Onlyfunctionalwith

theOPSPCModule





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5.2.

BottomView



1. RS232Port

2. VGAInputPort

3. VGAAudioInputPort

4. LineInPort(Toconnectexternalaudiodevices)

5. Headphone(3.5mm)Audioport

6. YPbPr(ThreeinoneYPbPrininterface)

7. AVIn(ThreeinoneAVininterface)

8. AVout(Threeinoneaudioandvideooutputinterface)

9. CoaxialSPDIF(Optical)port

10. 12VOutputPort

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8. RJ45Port

9. TouchUSBPortA(ForHDMI)

10. HDMI1InputPort

11. HDMI2InputPort

12. HDMI3InputPort

13. DP(DisplayPort)InputPort

14. TouchUSBPortB(ForDPand

VGA)

5.3.

RightSideView



1. 2.5GHzWi‐fiAntennaSlots

2. HDMIOutPort

3. 5.0GHzWi‐fiAntennaSlots

4. USB2.0

5. USB2.0

6. USB2.0

7. RJ45Port

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5.4.

LeftSideView



1. OPSSlot

2. PowerButton

3. PowerCableInput



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5.5.

FrontView



4. USBPort

5. USBPort





1. SourceSelectButton

2. VolumeDownButton

3. VolumeUpButton

4. HomeScreenButton

(TakesyoutotheAndroid

HomePage)

5. BrightnessButton

6. PowerButton

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5.6.

OnboardPC



1. ClearCMOSButton

2. On/OffButton

3. MICInput(3.5mm)

4. AudioOutput(3.5mm)

5. VGAport

6. LANport

7. HDMIport

8. 2xUSB3.0Port

9. 2xUSB3.0Port

10. 2xUSB2.0Port

11. Wi‐FiAntenna1

12. DisplayPort

13. COMPort

14. Wi‐FiAntenna2





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6. SettingUpYourUnit!

6.1.

OneScreenTMTouchscreen



TheOneScreenTouchscreencomeswithaperpetuallicenseofOneScreenAnnotate.Youwillhavetoinstall

itonyourexternalPC.Pleasecontactusforthedigitalcopyofthesoftwareandlicense.Toconnectan

externalPCtotheTouchscreenpleasefollowthestepsmentionedbelow.

6.1.1. ConnectinganExternalPC

ToconnectanexternalPC,pleaseusetheHDMIorVGAcableandtheUSBtouchcable(asshowninWhat’s

Included).

ConnecttheUSBDongletoyourPC,whichwillallowyoutousetheunitwirelessly.TheUSBdongleis

locatedinthekeyboardbatterycompartment,pleasetakeitoutandplugitinyourcomputer/laptop.

ConnectoneendoftheHDMIorVGAcabletoyourlaptopandtheotherendtooneofthecorresponding

portsontheOneScreenTouchscreen.IfyouareconnectingtheVGAcable,pleasealsousetheAUXcableto

transferaudio.

ConnectthestandardUSBendoftheUSBTouchCabletoyourlaptopandtheotherendtotheportshown

belowontheOneScreenTouchscreen.

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6.2.

OneScreenTMCanvas



TheOneScreenCanvascomeswithaperpetuallicenseofOneScreenAnnotateandthefirstyear

subscriptionofOneScreenSwap.WithOneScreenCanvasyoualsogettheOn‐boardPCpreinstalled,

whichhasallthenecessarysoftwareinstallandconfigured.However,ifyouwouldliketoconnectan

externalPCtotheTouchscreenpleaseseebelow.

6.2.1. ConnectinganExternalPC

ToconnectanexternalPC,pleaseusetheHDMIorVGAcableandtheUSBtouchcable(asshowninWhat’s

Included).

ConnecttheUSBDongletoyourPC,whichwillallowyoutousetheunitwirelessly.TheUSBdongleis

locatedinthekeyboardbatterycompartment,pleasetakeitoutandplugitinyourcomputer/laptop.

ConnectoneendoftheHDMIorVGAcabletoyourlaptopandtheotherendtooneofthecorresponding

portsontheOneScreenTouchscreen.IfyouareconnectingtheVGAcable,pleasealsousetheAUXcableto

transferaudio.

ConnectthestandardUSBendoftheUSBTouchCabletoyourlaptopandtheotherendtotheportshown

belowontheOneScreenTouchscreen.

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6.3. OneScreenTMHubware



TheOneScreenHubwarecomeswiththefirstyearlicenseofOneScreenSwap,OneScreenHype&a

perpetuallicenseofOneScreenAnnotate.IfyouwouldliketoconnectanexternalPCyouwillhaveto

installthesoftwareonit.OneScreenHubwarecomeswiththeOneScreencameraandspeakerpod,please

seebelowhowtosetitup.Pleasecontactusforthedigitalcopyofthesoftwareandlicense.Toconnectan

externalPCtotheTouchscreenpleasefollowthestepsmentionedbelow.

6.3.1. SettingUptheOneScreenPTZCamera



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OneScreen Hubware User manual

Brand: OneScreen

Model: Hubware

Type: User manual

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OneScreen Hubware User manual

OneScreen Hubware User manual

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