LG ZTNQ12GULA1 Owner's manual

Brand: LG

Model: ZTNQ12GULA1

Category: Split-system air conditioners

Type: Owner's manual

OWNER'S MANUAL

AIR CONDITIONER

Read this owner’s manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

Cassette 1 way

MFL72036107

Rev.00_061323

www.lg.com

TABLE OF CONTENTS

This manual may contain images or

content that may be different from the

model you purchased.

This manual is subject to revision by the

manufacturer.

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE...........................................................3

WARNING INSTRUCTIONS ................................................................................4

CAUTION INSTRUCTIONS ...............................................................................10

OPERATION

Before Use ........................................................................................................13

Product Overview.............................................................................................14

Preparing before Operation ...........................................................................14

Wireless Remote Control Overview ...............................................................17

Using Wireless Remote Control .....................................................................19

SMART FUNCTIONS

LG ThinQ Application.......................................................................................27

MAINTENANCE

Cleaning ............................................................................................................29

Tips for Maintenance.......................................................................................30

TROUBLESHOOTING

Before Calling for Service................................................................................32

APPENDIX

CARING FOR THE ENVIRONMENT..................................................................37

SAFETY INSTRUCTIONS

ENGLISH

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

The following safety guidelines are intended to prevent unforeseen

risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as

described below.

Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk.

Read the part with this symbol carefully and follow the

instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can

cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can

cause the minor injury or damage to the product.

SAFETY INSTRUCTIONS

Notes for Flammable Refrigerant

The following symbols are displayed on units.

WARNING INSTRUCTIONS

WARNING

• To reduce the risk of explosion, fire, death, electric shock, injury or

scalding to persons when using this product, follow basic

precautions, including the following:

Technical Safety

• This appliance can be used by children aged from 8 years and above

and persons with reduced physical, sensory or mental capabilities or

lack of experience and knowledge if they have been given supervision

or instruction concerning use of the appliance in a safe way and

understand the hazards involved. Children shall not play with the

appliance. Cleaning and user maintenance shall not be made by

children without supervision.

• This appliance is not intended for use by persons (including children)

with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given supervision

or instruction concerning use of the appliance by a person

responsible for their safety. Children should be supervised to ensure

that they do not play with the appliance.

This symbol indicates that this appliance uses a flammable

refrigerant. If the refrigerant is leaked and exposed to an

external ignition source, there is a risk of fire.

This symbol indicates that the Owner's Manual should be read

carefully.

This symbol indicates that service personnel should be handling

this equipment with reference to the Installation Manual.

This symbol indicates that information is available in the Owner's

Manual or Installation Manual.

SAFETY INSTRUCTIONS

ENGLISH

• Installation or repairs made by unauthorized persons can pose

hazards to you and others.

• The information contained in the manual is intended for use by a

qualified service technician who is familiar with the safety procedures

and equipped with the proper tools and test instruments.

• Failure to read and follow all instructions in this manual can result in

equipment malfunction, property damage, personal injury and/or

death.

• The refrigerant and insulation blowing gas used in the appliance

require special disposal procedures. Consult a service agent or a

similarly qualified person before disposing of them.

• When the power cord is to be replaced, the replacement work shall

be performed by authorized personnel using only genuine

replacement parts.

• If the supply cord is damaged, it must be replaced by the

manufacturer or its service agents or similarly qualified person in

order to avoid a hazard.

• The appliance shall be installed in accordance with national wiring

regulations.

• This appliance must be properly grounded.

• Do not cut or remove the grounding prong from the power plug.

• Attaching the earth wire to the power outlet cover screw does not

ground the appliance unless the cover screw is metal, uninsulated,

and the power outlet is grounded through house wiring.

• If you have any doubt whether the air conditioner is properly

grounded, have the power outlet and circuit checked by a qualified

electrician.

Installation

• Contact an authorized service centre when installing or relocating the

air conditioner.

• Contact the dealer, seller, qualified electrician or authorized service

centre for cleaning or maintenance the air conditioner.

SAFETY INSTRUCTIONS

• Do not install, remove, or re-install the unit by yourself (customer).

Installation or reparis done by unauthorized persons can pose

hazards to you and others.

• For electrical work, contact the dealer, seller, qualified electrician or

authorized service centre.

• Do not attempt to do electrical work or grounding work unless you

are licensed to do so. Consult with the dealer for electrical work and

grounding work.

• Do not install the product on a defective installation stand.

• Be sure the installation area does not deteriorate with age.

• Be sure to only use accessories made by LG which are specifically

designed for use with the equipment and have them installed by a

professional.

• Never install the outdoor unit on a moving base or a place from

where it can fall down.

• Do not install the unit in potentially explosive atmospheres.

• Do not install the air conditioner in a place where flammable liquids

or gases such as gasoline, propane, paint thinner, etc., are stored.

• Install the panel and the cover of the control box safely.

• Install dedicated electric outlet and earth leakage breaker before

using the appliance.

• Use standard circuit breaker and fuse that conform to the rating of

the air conditioner.

• Do not use a multiple socket, extension power cable or adapter with

this appliance.

• The indoor/outdoor wiring connections must be secured tightly, and

the cable should be routed properly so that there is no force pulling

the cable from the connection terminals. Improper or loose

connections can generate heat or cause a fire.

• Do not connect the ground wire to a gas pipe, a lightning rod, or a

telephone ground wire.

• Use non-flammable gas (nitrogen) to check for leaks and to purge air;

using compressed air or flammable gas may cause fire or explosion.

SAFETY INSTRUCTIONS

ENGLISH

Operation

• Do not modify or extend the power cable. Scratches or peeling

insulation on the power cables may result in fire or electric shock, and

should be replaced.

• Make sure that the power cable is neither dirty, loose, nor broken.

• Do not place any objects on the power cable.

• Take care to ensure that the power cable could not be pulled out or

damaged during operation.

• Never touch, operate, or repair the air conditioner with wet hands.

• Do not insert hands or other objects through the air inlet or outlet

while the air conditioner is operating.

• Make sure that nobody especially children do not climb on or hit the

outdoor unit.

• Be sure to use only those parts listed in the service parts list. Never

attempt to modify the equipment.

• Do not touch the refrigerant pipe, water pipe or any internal parts

while the unit is operating or immediately after operation.

• Do not leave flammable substances such as gasoline, benzene, or

thinner near the air conditioner.

• Do not use the air conditioner for an extended period of time in a

small place without proper ventilation.

• Be sure to ventilate sufficiently when the air conditioner and a

heating appliance such as a heater are used simultaneously.

- There is the possibility of oxygen deficiency.

• Do not block the inlet or outlet of airflow.

• Cut off the power supply if there is any noise, smell, or smoke coming

from the air conditioner.

• Contact an authorized service centre when the air conditioner is

submerged by flood waters.

• In the event of a gas leak (such as Freon, propane gas, LP gas, etc.)

ventilate sufficiently before using the air conditioner again.

SAFETY INSTRUCTIONS

• Stop operation and close the window in storm or hurricane. If

possible, remove the product from the window before the hurricane

arrives.

Wireless Remote Control

• Never mix different types of batteries, or old and new batteries for

the remote control.

• Do not recharge or disassemble the batteries.

• Dispose of the batteries in a place where there is no danger of fire.

• Stop using the remote control if there is a fluid leak in the battery. If

your clothes or skin is exposed to the leaking battery fluid, wash off

with clean water.

• If the leaking battery fluid has been swallowed, rinse the inside of the

mouth thoroughly and consult a doctor.

• Never let the indoor unit or the remote control get wet.

Maintenance

• Before cleaning or performing maintenance, disconnect the power

supply and wait until the fan stops.

- The fan rotates at a very high speed during operation.

- There is a possibility of injury if the unit's power is accidentally

triggered on while cleaning inner parts of the unit.

• Appliance shall be disconnected from its power source during service

and replacing parts.

Refrigerant

General

• Follow the standards of the corresponding region or country for

handling the refrigerant and the air conditioner and for

disassembling the air conditioner.

• Use only the refrigerant specified on the air conditioner label.

SAFETY INSTRUCTIONS

ENGLISH

• Do not input air or gas into the system except the specified

refrigerant.

• Do not touch the leaking refrigerant during installation or repair.

• If the refrigerant gas leaks during the installation, ventilate the area

immediately.

• Be sure to check for refrigerant leaks after installing or repairing the

product.

• In the case of refrigerant leakage, consult the dealer. When the air

conditioner is to be installed in a small room, it is necessary to take

proper measures so that the amount of any leaked refrigerant does

not exceed the limiting concentration even when it leaks. If the

refrigerant leaks exceeding the level of limiting concentration, an

oxygen deficiency accident may happen.

R32 Only

• The appliance shall be stored in a well-ventilated area where the

room size corresponds to the room area as specified for operation.

• Ducts connected to an appliance shall not contain an ignition source.

• Any person who is involved with working on or breaking into a

refrigerant circuit should hold a current valid certificate from an

industry-accredited assessment authority, which authorises their

competence to handle refrigerants safely in accordance with an

industry recognised assessment specification.

• Servicing shall only be performed as recommended by the

equipment manufacturer. Maintenance and repair requiring the

assistance of other skilled personnel shall be carried out under the

supervision of the person competent in the use of flammable

refrigerants.

• Keep any required ventilation openings clear of obstruction.

SAFETY INSTRUCTIONS

• The appliance shall be stored in a room without continuously

operating open flames (for example an operating gas appliance) and

ignition sources (for example an operating electric heater).

• The appliance shall be stored so as to prevent mechanical damage

from occurring.

CAUTION INSTRUCTIONS

CAUTION

• To reduce the risk of minor injury to persons, malfunction, or damage

to the product or property when using this product, follow basic

precautions, including the following:

Installation

• Transport the air conditioner with two or more people or use a

forklift.

• Do not install the air conditioner in an area where it is directly

exposed to sea wind (salt spray).

• Install the drain hose properly for the smooth drainage of water

condensation.

• Install the air conditioner in a place where the noise from the outdoor

unit or the exhaust fumes will not inconvenience the neighbours.

• Safely dispose of packing materials such as screws, nails, plastic bags

or batteries using proper packaging after installation or repair.

• Exercise caution when unpacking or installing the air conditioner.

• Be especially careful of the case edges and the fins on the condenser

and evaporator.

• To avoid vibration or water leakage, keep level even when installing

the product.

• When installing the unit, use the installation kit provided with the

product.

• The heat exchanger fins are sharp edges enough to cut. To avoid

injury, wear gloves or cover the fins while working around them.

SAFETY INSTRUCTIONS

ENGLISH

Operation

• Do not drink the water drained from the air conditioner.

• Do not place objects in direct proximity of the outdoor unit and do not

let leaves and other debris accumulate around the unit. Leaves are a

hotbed for small animals which can enter the unit. Once inside the

unit, such animals can cause malfunctions, smoke or fire if they come

into contact with electrical parts.

• Do not let the air conditioner run for a long time when humidity is

very high or when a door or a window has been left open.

• Do not expose people, animals, or plants to the cold or hot wind from

the air conditioner for extended periods of time.

• Do not use the product for special purposes, such as preserving

foods, works of art, etc. the air conditioner is designed for consumer

purposes, and is not a precision refrigeration system. There is risk of

damage or loss of property.

• Do not turn on the breaker or power under condition that front panel,

cabinet, top cover, control box cover are removed or opened.

• Do not open the front grille of the product during operation. Do not

touch the electrostatic filter, if the unit is so equipped.

• Be cautious that water could not enter the product.

• Make sure that there are no obstacles close to the outdoor unit. The

presence of obstacles close to the outdoor unit may reduce the

performance of outdoor unit or increase its operating sound.

• Do not turn off the power immediately after stopping operation.

Always wait for at least five minutes before turning off the power.

Maintenance

• Use a sturdy stool or ladder when cleaning, maintaining, or repairing

the air conditioner at a height.

• Do not plug or unplug the power supply plug to turn the unit on or

off.

• Never use strong cleaning agents or solvents or spray water when

cleaning the air conditioner. Use a soft cloth.

SAFETY INSTRUCTIONS

• Never touch the metal parts of the air conditioner when removing the

air filter.

• Tear apart and throw away plastic packaging bags so that children

will not play with them.

• When the product is not to be used for a long time, disconnect the

power supply plug or turn off the breaker.

• Do not tilt the unit when removing or uninstalling it. The condensed

water inside can spill.

• Check the foundation for damaged on a continuous basis, especially

if it has been in use for a long time.

• Always insert the filter securely. Clean the filter every two weeks or

more often if necessary. A dirty filter reduces the efficiency of the air

conditioner and could cause product malfunction or damage.

OPERATION

ENGLISH

OPERATION

Before Use

Notes for Operation

• Adjust the direction of the airflow vertically or horizontally to circulate indoor air.

• Speed up the fan to cool or warm indoor air quickly, within a short period of time.

• Turn off the appliance and periodically open windows for ventilation. The indoor air quality may

deteriorate if the appliance is used for long periods.

• Clean the air filter once every 2 weeks. Dust and impurities collected in the air filter may block the airflow

or reduce the appliance performance.

Suggestions for Energy Saving

• Do not over-cool the space. This may be harmful to your health and may consume more electricity.

• Block sunlight with blinds or curtains while you are operating the appliance.

• Keep doors or windows closed tightly while you are operating the appliance.

OPERATION

Product Overview

1way Cassette

Air Intake Vents

Takes in air from the room.

Air Outlet Vents

Circulates air back into the room at the desired temperature.

Operation Status Lamp

Displays the operating status.

Preparing before

Operation

Inserting the Batteries into the

Wireless Remote Control

Insert AAA (1.5 V) batteries into the wireless remote

control.

Remove the battery cover and insert the new

batteries, making sure that the + and –

terminals of the batteries are oriented

correctly.

Reattach the cover by sliding it back into

position.

NOTE

• When the wireless remote control display begins

to fade, replace the AAA (1.5 V) batteries.

• If the system is not going to be used for a long

time, remove the batteries to save their working

life.

• Do not use old and new batteries together.

Installing the Remote Control

Holder

Choose a suitable place where its safe and easy

to reach.

OPERATION

ENGLISH

Fix the firmly to the wall with the supplied

screws.

Slide the remote controller inside the holder.

NOTE

• The remote controller should never be exposed

to direct sunlight.

• The signal transmitter and receiver should

always be clean for proper communication. Use

a soft cloth to clean them.

• If other appliances are accidentally affected by

the remote controller, change their position or

consult your serviceman.

Setting the Current Time on the

Wireless Remote Control

Insert the batteries.

• The time flashes at the bottom of the display

screen.

Press and hold the

SET/CLEAR

button for about

3 seconds.

Press the

button to set the desired

time .

• Each press increases or decreases the time

by 1 minute.

• Holding down either button increases or

decreases the time by 10 minutes.

Press the

SET/CLEAR

button to set the current

time.

NOTE

• The

On Timer

and

Off Timer

are available after

setting the current time.

Selecting Fahrenheit or Celsius

Set the temperature display to show either

Fahrenheit (℉) or Celsius (℃) units.

OPERATION

Turn the appliance on.

Press and hold the

ROOM TEMP

(Room

Temperature)

button for about 5 seconds to

change units between ℃ and ℉.

OPERATION

ENGLISH

Wireless Remote Control

Overview

Wireless Remote Control

Use the wireless remote control to operate the appliance more conveniently.

OPERATION

Buttons

Image Description

FUNC.

(Function)

Sets the various function or changes the temperature unit

• Each press changes the modes in this order:

Auto Clean

Energy Saving

Cooling

Smart Clean

Comfort Cooling

VANE ANGLE

Adjusts the vanes to direct the airflow from the air outlet

PLASMA

Supplies clean, fresh air using the filter.

Power

Turns the appliance on/off

Temperature Setting

Adjusts the desired temperature

MODE

Selects the desired operating mode

• Each press changes the modes in this order:

Cooling

Auto

Dehumidification

Heating

Fan

JET COOL

Changes the room temperature quickly

FAN SPEED

Adjusts the fan speed

SWING

(Up-Down Swing)

Adjusts the airflow direction up and down

• Press once more

SWING

(Up-Down Swing)

button during rotation, the wind

direction is fixed at the desired location.

SWING

(Left-Right Swing)

Adjust the airflow direction left and right

OPERATION

ENGLISH

*1 This feature is only available on some models.

Using Wireless Remote

Control

Cooling, Auto,

Dehumidification, Fan Mode

You can change the operating mode when the

appliance is turned on.

Turn the appliance on.

Press the

MODE

button repeatedly to select

the desired mode.

ROOM TEMP

(Room Temperature)

Press and hold the

button for about 3 seconds to display the room

temperature.

(5 S)

Press and hold the

ROOM TEMP

(Room Temperature)

button for about 5 seconds

to set the temperature display to show either Fahrenheit (℉) or Celsius (℃) units.

SLEEP

Operates the air conditioner in Sleep mode before turning it off automatically at

the set time

Turns on the air conditioner at the set time

OFF

Turns off the air conditioner at the set time

Timer setting

Adjust the time on the display

Light

Press and hold the

button to turn the indoor unit LED display on or off.

SET/CLEAR

Sets or cancels the special functions or timer

TIME(3 s)

Press and hold the Set/Clear button for about 3 seconds to set the current time on

the wireless remote control.

RESET

Resets the wireless remote control setting

Image Description

OPERATION

Press the

button to set the desired

temperature.

• Cooling Mode: Set the temperature from 18

℃ to 30 ℃.

• Auto Mode (Cooling only): Each press

changes the temperature as follows: -2

• Dehumidification, Fan Mode: There is no

temperature control.

Jet Mode

Use this mode to change the room temperature

more quickly.

Turn the appliance on.

Press the

MODE

button repeatedly to select

the desired mode.

• The

Jet

mode is available with

Cooling

and

Dehumidification

modes.

Press the

JET COOL

button.

•

Jet Cooling Mode

Strong cool air blows out for 30 minutes.

After 30 minutes, the temperature is

maintained at 18

by default.

- To change the temperature, press the

button to set the desired

temperature.

NOTE

• Press the

JET COOL

FAN SPEED

button to cancel the

Jet

mode.

Adjusting the Fan Speed

You can adjust the fan speed in 4 steps.

• Press the

FAN SPEED

button repeatedly to select

the desired fan speed.

Icon Description

Cooling Mode

Cool air blows from the air outlets.

Auto Mode

The product adjusts the airflow

automatically.

Dehumidification Mode

This function removes moisture in

indoor air.

Fan Mode

This function circulates the air

without heating or cooling it.

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LG ZTNQ12GULA1 Owner's manual

Brand: LG

Model: ZTNQ12GULA1

Category: Split-system air conditioners

Type: Owner's manual

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LG ZTNQ12GULA1 Owner's manual

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