Cortelco 121100TP227S Owner's manual
- Category
- Telephones
- Type
- Owner's manual
121100TP227S
USER'S MANUAL
FEATURE LIST
SAFETY INSTRUCTIONS
INTRODUCTION
LOCATION OF CONTROLS
FUNCTION BUTTONS
CALLER ID INFORMATION
CALL
TROUBLESHOOTING
DEFAULT SETTINGS
MENU SETTINGS
DISPLAY MESSAGES
ER ID SYSTEM OPERATION
CALLER ID ON CALL WAITING
1
2
3
5
7
14
18
18
20
22
TABLE OF CONTENTS
23
24
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
15
b. 10 Two-Touch Memory buttons
c. 99 Entry Directory (Stores name and number)
Stores 50 incoming calls
Stores 15 outgoing calls
CallerIDType2(CallerIDonCallWaiting)
Message Waiting Indicator
a. FSK
b. Stutter Dial Tone
c. 90V
d. 24V
Voice Mail Button
New Call Indicator
Flash
Mute with Indicator
Release
Hold with Indicator
Pause
Enhanced Redial (Redial any of last numbers dialed)
Speakerphone
2.5mm Headset Jack
Headset Button with Indicator
Clock and Calendar
Call Timer
Three Languages (English, French, and Spanish)
Adjustable Ringer Volume and Cadence
PBX Access Code
Long Distance Access Code (LDS Code)
Large LCD with adjustable contrast
Memory Dialing
a.
5
One-Touch Memory buttons
1
FEATURE LIST
1. Date Format: MM-DD
2. Hour Format: 12 Hour
3. Time Format: Month-Day-Year
4. Flash Time: 600 mSec
5. Pause Time: 3.6 Sec
6. SDT: Off
7. Hold: Normal
8. Language: English
9. Ringer Suppress: Off
10. LCD Contrast: 2
11. Ring Type: 2
12. Ring Volume: 3
13. Handset Volume: 3
14. Speaker Volume: 3
15. Msg Switch: Off
DEFAULT SETTINGS
24
Carefully read the instructions in this manual.
Follow all warnings and instructions marked on the unit.
When cleaning, unplug the telephone jack from the wall outlet. Use
a damp cloth. use liquid or aerosol cleaners.
Install in a protected location. Ensure all lines and cords are away
from foot traffic. place objects on the line cord that may
cause damage or abrasion.
Avoid spilling any liquid on the unit. This may cause internal
shorting, fire or shock and is not covered under your warranty.
Do not overload wall outlets and extension cords as this can result
in the risk of fire or electrical shock.
Never push objects of any kind into this telephone as they can
touch dangerous voltage points or short out parts that could result
in a risk of fire or electrical shock.
Take the phone to a qualified technician when it requires repair
work or service. To reduce the risk of electrical shock, do not
disassemble the telephone. Opening or removing covers can
expose you to dangerous voltages or other risks. Incorrect re-
assembly can cause electrical shock during subsequent use.
Avoid using the telephone during an electrical storm. There can be
a slight risk of electrical shock from lightning.
use the telephone to report a gas leak, if in the vicinity of
the leak.
Unplug this telephone from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
If liquid is spilled into the unit.
If the unit is exposed to rain or water.
If the unit does not operate normally by following the
operating Instructions.
If the unit is dropped or the casing is damaged.
If the unit exhibits a distinct change in performance.
DO NOT
DO NOT
DO NOT
l
l
l
l
l
Do not use this equipment near water, eg: near a kitchen sink,
bathtub, swimming pool or in a wet basement.
1.
To reduce the risk of fire, electrical shock, and injury, please follow
these basic safety precautions before you use this equipment.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
SAFETY INSTRUCTIONS
2
23
Check lin
e cord.
Check Contrast setting.
Be sure your caller ID service is active.
Do not answer the phone before two rings.
If the problem continues, contact the telephone
company.
Be sure the ringer is not off.
There may be too many devices connected to the
phone line. Remove all other phones and see if this
phone will ring. If so, add devices back one by one
to find the problem unit.
Verify that the line cord connection is correct and
tightly secured.
BLANK OR
FAINT
SCREEN
CALLER ID
DOES NOT
WORK
PHONE
WILL NOT
RING
NO DIAL
TONE
If you have problems with your phone, please check below
for helpful hints:
l
l
l
l
l
l
l
l
TROUBLESHOOTING
Box
l
l
l
l
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Contents
The box should contain the following items.
Telephone Base
Telephone Stand
Handset
Handset Cord
Line Cord
User Manual
If any of these items are missing, contact your seller.
1. Remove the handset hook and reverse it so that it will hold the
handset.
2. Plug the line cord into the LINE jack on the base of the
telephone.
3. Plug the other end of the line cord into the telephone jack in
the wall.
4. Mount the telephone on the wall jack. Be careful when routing
the cords so as not to interfere with the mounting.
5. Plug the handset cord into the handset.
6. Plug the other end of the handset cord into the handset jack on
the side of the telephone.
7. Hang the handset on the telephone.
Installation - Wall
INTRODUCTION
3
22
CALLERIDONCALLWAITING
Caller 1
436-1234
Caller 1
4
Caller 2
291-5678
Caller two's information
is displayed
Caller ID info displayed
When you subscribe to this feature from the telephone company,
the LCD will display the name and number of a second caller while
you are on a call.
Use the button to answer the second call.
Use the button again to return to the first call.
FLASH
FLASH
Installation - Desk
1. Mount the desk stand to the telephone.
2. Plug the line cord into the LINE jack on the base of the
telephone.
3. Plug the other end of the line cord into the telephone jack in
the wall.
4. Plug the handset cord into the handset.
5. Plug the other end of the handset cord into the handset jack on
the side of the telephone.
6. Place the handset on the telephone.
4
21
On-Hook
7-10-11
DIAL/OK
1. Use to select the number to be called.
2. Use to modify the number format if necessary.
3. Press .
orst
LOCATION OF CONTROLS
5
VOL.VOL.
M1
M2
M3
M4
M5
SHIFT
HEADSET
MUTE
HOLD
SPEAKER
STORE
AUTO
PAUSE
FLASH
REDIAL
7-10-11
RELEASE
MENU
DELETE
DIAL/OK
CONTRAST
VOICE MAIL
1. Memory buttons (M1~M5)
2. Shift button
3. Headset button
4. Mute button
5. Hold button
6. Speaker button
7. Redial button
8. Flash button
9. Volume controls
10. buttonPAUSE
11. button
12. button
13. button
14.Up&Downcontrols
15. Hook switch
16. MESSAGE/New Call
Indicator
17. LCD display
18. Handset
STORE
MENU
7-10-11
1
2
3
4
5
6
7
9
8
10
12
13
14
15
11
18
16
17
20
Note that a subscription to caller ID service is required.
or
or
or
or
or
or
st
st
st
st
s
t
st
New Call Indicator - NEW
Review Call Records -
END OF LIST
Save Call Records -
Delete Single Numbers or All Records -
DELETE
DELETE? DELETE
DELETE ALL DELETE?
DELETE
Call Back from Caller ID
Off-Hook
7-10-11
DIAL/OK
The display will show until all new calls have
been reviewed.
Use to scroll through the caller ID
records. If the number is longer than 13 digits, an arrow will show
in the right corner of the LCD. Use to show the other digits.
Use again to move to the next record. Records may be
reviewed quickly by holding for approximately 3 seconds.
At the end of the records, the display will show .
The phone stores 99 CID records. It drops the
oldest record to make room for new calls. Save specific calls by
deleting unnecessary call records.
While on-hook use
to select the number to be deleted. Press . The LCD will
show . Press again to confirm. To delete all records,
press and hold for 6 seconds. The LCD will show .
Press to confirm.
1. Go off-hook.
2. Use to select the number to be called.
3. Use to modify the number format if necessary.
4. Press .
CALLER ID SYSTEM OPERATION
6
Telephone
line jack
Headset jack
MESSAGE
indicator
switch
LINE
DATA
24V OFF 90V
19
TOTAL and NEW CALLS
PRIVATE
PRIVATE
REPEAT
REPEAT
END OF LIST
OUT OF AREA
- The total calls are
displayed at the bottom of the screen. New
calls are displayed at the top right.
- If a caller has prevented his name
and number from being sent, the display
will show .
- If a number calls more than once,
will appear in the upper right of the
screen.
- This message is displayed
when the end of the CID list has been
reached with the or arrow.
- This message will display
when a call is received from an area which
is not providing caller ID information.
st
END OF LIST
9:52 9/12
PRIVATE
9:52 9/12
03
CALL #
OUT OF AREA
9:52 9/12
04
CALL #
9:52 9/12
03
CALL #
REPEAT
TOTAL 04 MON
9:52 9/12
NEW
02
12274612345
7
1. Ringer Volume Adjustment
2. Redial Function
While on-hook, press the and buttons to change the
ringer volume. There are 4 levels plus OFF.
a. Go off hook (lift the handset, press or press
)
b. Press (the last dialed number will be dialed).
The button allows you to access the last 15 dialed numbers.
a. Press (the last dialed number will be displayed)
b. Use the or buttons to select the desired number.
c. Go off hook (lift the handset, press or press )
- Pressing produces an interruption of the line. This
is normally used in conjunction with special features such as Call
Waiting. If you do not have any special features, pressing
may disconnect a call.
- This is used during memory dialing to temporarily pause
the dialing sequence.
- This deactivates the handset, headset or speakerphone
microphone. It allows you to talk without being heard by the
distant party. To use this feature, press . The display will show
" " and the MUTE button will light. To deactivate the feature,
press again.
VOL- VOL+
SPEAKER,
HEADSET
REDIAL
REDIAL
REDIAL
UP DOWN
SPEAKER, HEADSET
FLASH
FLASH
MUTE
MUTE
MUTE
3. Enhanced Redial
4. Flash
5. Pause
6. Mute
FUNCTION BUTTONS
DISPLAY MESSAGES
REPEAT
msg
18
A caller ID record consists of the following information:
Total number of New Calls
Time and Date
Total number of Calls
Caller's Name and Number
Week day
* Note that this feature requires caller ID service from your telephone
company.
CALLER ID INFORMATION
In addition to the Message Waiting light, an icon will appear in the
display whenever there are messages. This icon is " ". It will
remain until all messages have been cleared. The display will also
show MESSAGE WAITING at the bottom if there is a message. Note
that this requires voice mail service from a service provider.
MSG
17
8
7. Memory Buttons
8. Two-Touch Memory
- The 1211 has five Memory Buttons (M1 - M5).
Each can store 2 telephone numbers.
a. Storing a number Must be done on-hook.
i. Press
ii. Dial the number to be stored.
iii. Press
iv. Enter the name to be stored and press . Press if
you do not wish to enter a name.
v. Use to select the ring cadence for this number.
vi. Press
vii. Press the desired Memory Button. You may store an
additional number in this location by pressing and
then pressing the Memory Button.
b. Editing a number It is not possible to edit a number. Simply
store another number in this location.
c. Reviewing a number While on-hook, press the desired Memory
Button to display the stored number. If no number is stored,
the display will say " ".
d. Dialing a Number
i. Go off hook (lift the handset, press , or press
)
ii. Press the desired Memory Button
e. Storing a Caller ID Record.
i. While on-hook, press until the desired number is
displayed.
ii. Press and hold until the last digit begins to flash.
iii. Press two times.
iv. Use to select the ring cadence for this number.
v. Press
vi. Press the desired Memory Button.
- Ten numbers can be stored in the two-
touch memory.
a. Storing a number - Must be done on-hook.
i. Press .
STORE.
STORE.
STORE STORE
STORE.
SHIFT
MEMORY IS EMPTY
SPEAKER
HEADSET
STORE
STORE
STORE.
STORE
or
or
or
st
st
st
16. Set Ring - The 1211 has 5 ringer cadences and 4 ringer volumes
plus OFF.
a. Press . Display says
b. Press . The phone will ring with the selected ring type.
c. Use to select a ring type.
d. Press .
e. Press . Display says
f. Press .
g. Use to select a ring volume.
h. Press
i. Press twice to exit.
OK RING TYPE.
OK
OK
RING VOLUME.
OK
OK.
DELETE
or
or
st
s
st
12
16
9
ii. Dial the number to be stored.
iii. Press .
iv. Enter the name to be stored and press .
If you do not wish to enter a name, press .
v. Use to select the ring cadence for this number.
vi. Press .
vii. Press the desired button on the keypad (0~9).
b. Editing a number - It is not possible to edit a number. Simply
store another number in this location.
c. Reviewing a number - Must be done on-hook.
i. Press .
ii. Press the desired keypad button. If no number is stored, the
display will say " ".
d. Dialing a Number
i. Go off hook (lift the handset, press or press
).
ii. Press
iii. Press the desired keypad button.
- Up to 99 names and numbers may be stored in the
Directory.
a. Storing a number Must be done on-hook.
i. Press . The display will say .
ii. Press . The display will say . Press
until the display says .
iii. Press .
iv. Dial the number to be stored up to 20 digits.
v. Press .
vi. Enter the name to be stored and press . Press
if you do not wish to enter a name.
vii. Use to select the ring cadence for this number.
viii. Press .
ix. Press to exit.
b. Editing a number - It is not possible to edit a number. Simply
store another number in this location.
STORE
STORE
NOTE: STORE
STORE
AUTO
MEMORY IS EMPTY
SPEAKER,
HEADSET
AUTO.
MENU DIRECTORY
DIAL/OK REVIEW
ADD
DIAL/OK
DIAL/OK
DIAL/OK
DIAL/OK
DIAL/OK
DELETE
9. Directory
or
or
or
st
st
st
between 12 hour and 24 hour format. Press to confirm.
- This selects the length of time for the flash. To select
this feature, press and then use to toggle between
600mSec, 300mSe , 120mSec, and 100mSec. Press to confirm.
Note that 600mSec is the standard time for North America.
- This sets the local area code and the code
used to dial a long distance number. These values are used in
conjunction with the 7-10-11 button.
a. Press
b. Enter the area code using the keypad. Do not press
c. Enter the LDS code. This is 1 for North America.
d. Press
e. Press to move to the next item.
- The 1211 supports English, French and Spanish.
To select this feature, press and then use to select a
language. Press to confirm.
- This allows manual entry of the date and
time. Please note that Caller ID will set these values. If you have
CID service, skip this step.
a. Press
b. Enter the time and date using the keypad. The setting
sequence is hour, minute, month, day, and year. Use the * key
to delete any incorrect values. After setting the year, the day of
the week will be set automatically.
c. Press to exit.
- There are four values of LCD contrast from 1
(Lightest) to 4 (Darkest). To select this feature, press and then
use to select a contrast value. Press to confirm.
OK
OK
OK
OK.
OK.
OK.
OK
OK
OK.
DELETE
OK
OK
11. Set Flash
12. Set Area and LDS
13. Set Language
14. Set Time and Date
15. LCD Contrast
or
or
or
or
st
st
st
st
c
c. Reviewing a number - Must be done on-hook.
i. Press The first directory entry will be shown.
ii. Press to see the other entries.
iii. It is also possible to review a particular record by pressing
the sequence number and then #. For example, to review
the seventh number, press 7#.
iv. If the number is more than 13 digits an arrow will show on
the display. Press to see the rest of the number.
d. Dialing a Number
i. Press The first directory entry will be shown.
ii. Press until the desired entry is shown.
iii. Go off hook (lift the handset, press or press
). The number will be dialed.
e. Storing a Caller ID Record.
i. While on-hook, press until the desired number is
displayed.
ii. Press and hold until the last digit begins to flash.
iii. Press two times.
iv. Use to select the ring cadence for this number.
v. Press Display shows SAVE OK.
vi. Press two times.
f. Storing a dialed number. Any of the last 15 dialed numbers may
be stored into the directory.
i. Press
ii. Press until the desired entry is shown.
iii. Press and hold until the last digit begins to flash.
iv. Press two times.
v. Use to select the ring cadence for this number.
vi. Press Display shows SAVE OK.
vii. Press two times.
DIRECTORY.
DIRECTORY.
SPEAKER,
HEADSET
DIRECTORY
DIAL/OK
DIAL/OK.
DIAL/OK
REDIAL.
DIRECTORY
DIAL/OK
DIAL/OK.
DIAL/OK
or
or
or
or
or
or
or
st
st
st
st
st
st
st
10
15
k. Enter the number of 3 second pauses to be inserted between
dialing the voice mail number and the PIN. For example, if you
enter 2 here, the phone will pause 6 seconds.
l. Press .
m. Lift the handset to end programming.
- The 1211 can respond to Stutter Dial Tone Message
Waiting. If this is set to ON, the phone will go off hook briefly after
every call to check the dial tone. If it is stuttered, the message lamp
will be lit. To select this feature, press and then use to
toggle between OFF and ON. Press to confirm.
- The 1211 has two hold modes: NORMAL and PBX.
In Normal mode, the button will place the phone on local
hold. This call can be retrieved from any phone connected to the
line. In PBX mode, the button can be programmed to dial a
code to place the call on PBX hold. Please note there is no hold
indication in PBX mode. To select this feature, press and then
use to toggle between NORMAL and PBX. Press to
confirm.
- This is a number that is dialed to access an
outside line when the phone is used behind a PBX.
a. Press
b. Dial the access code (up to 4 digits).
c. Press to confirm.
d. Press to continue with programming.
- This selects the format used to display the date.
To select this feature, press and then use to toggle
between MM-DD (Month-Day) and DD-MM (Day-Month). Press
to confirm.
- This selects the format used to display the time.
To select this feature, press and then use to toggle
DIAL/OK
OK
OK
HOLD
HOLD
OK
OK
OK.
OK
OK
OK
OK
6. Set SDT
7. Hold Mode
8. Set Access Code
9. Date Format
10. Hour Format
or
or
or
or
or
st
st
st
st
st
g. Deleting a number.
i. Press
ii. Use until the number is shown on the display.
iii. Press once.
iv. Press again to confirm.
- A headset with a 2.5 mm plug can be connected to
the 1211. The jack is on the right side of the phone. Use to
take the phone on and off hook while using the headset.
- If you wish to speak without being heard by the calling
party, press To cancel this feature, press again. This
works on handset, headset and speakerphone.
- This places a call on hold. It can then be retrieved at this
phone or any other phone connected to the same line. There are
two hold modes: Normal and PBX. These are discussed in the Menu
Settings.
- This button activates and deactivates the speaker
phone.
- To adjust the receive
volume in either the handset or speaker, press or There
are 8 steps of adjustment.
- This button changes the format of the displayed
number. Three formats are available:
7-Digit 7 Digit Telephone Number
10-Digit 3 Digit Area Code + 7 Digit Telephone Number
11-Digit 1 Digit Long Distance Code + 3 Digit Area Code + 7 Digit
Telephone Number
Example: Assume the local area code is 662 and a 7 digit local
number is displayed 555-1212.
DIRECTORY.
DELETE
DELETE
HEADSET
MUTE. MUTE
VOL- VOL+.
10. Headset
11. Mute
12. Hold
13. Speaker
14. Receiver or Speaker Volume Control
15. 7-10-11
orst
11
Many of the settings of the 1211 are controlled from the menu. To
access the menu, press while the phone is on-hook. The
various menu settings are discussed in detail below.
- This is covered in the previous section Item 9.
- When this is displayed, press and then press
to confirm. This will restore the phone to the original settings. All
memory and CID records will be lost.
- Press to display the current pause time value. Use
to adjust the time. This can be adjusted in 100 mSec intervals
from 1 to 5 seconds. Press to confirm.
- If this is selected, the phone will not ring until
after Caller ID is displayed. The first ring will be suppressed. To select
this feature, press and then use to toggle between OFF and
ON. Press to confirm.
- This allows you to enter a number to access your voice
mail. This number will be dialed when the button is
pressed.
a. When is displayed, press . will
be displayed.
b. Press
c. Enter the phone number for your voice mail.
d. Press
e. Press will be displayed.
f. Press
g. Enter the password (PIN) for your voice mail.
h. Press
i. Press . will be displayed.
j. Press
MENU
OK OK
OK
OK
OK
OK
VOICE MAIL
VOICE MAIL OK VOICE NUMBER
OK.
OK.
DOWN. VM PASSWORD
OK.
OK.
# 3 SEC PAUSES
OK.
1. Directory
2. Factory Reset
3. Pause Time
4. Ringer Suppress
5. Voice Mail
or
or
st
st
t
14
MENU OPERATIONS
12
13
Pressing the 7-10-11 button once will display the number plus area
code: 662-555-1212.
Pressing the 7-10-11 button again will add the LDS code (usually 1):
1662-555-1212
Pressing the 7-10-11 button again will show the 7 digit number: 555-
1212
This assumes that an LDS code has been programmed into
the telephone.
- To end a conversation, press once. The
phone will go on-hook for 1.5 seconds and then go off hook again
to allow another call to be made.
- This button is used in various programming actions to
delete items. It is discussed in detail when it is used.
- This button is used in programming to accept a value
and to dial out a displayed number.
- This is discussed in detail in the next section.
- This is discussed in Item 9.
- While on-hook press and then use
to adjust the display contrast. Press again to confirm.
- This dials the number for a voice mail service.
Programming instructions are given in the following section.
- This lamp above the
display will light to indicate a voice mail message. The 1211 is
compatible with four types of message waiting: 90V, 24V, Frequency
Shift Keying (FSK) and Stutter Dial Tone (SDT). Contact your
telephone service provider to determine the type of message
Note:
RELEASE
CONTRAST
CONTRAST
16. Release
17. Delete
18. Dial/OK
19. Menu
20. Directory
21. Contrast
22. Voice Mail
23. Message Waiting/New Call Lamp
ors
t
waiting. For 90V or 24V the type of message waiting is selected with
a switch underneath the phone. FSK or SDT message waiting will be
detected automatically. For these types of message waiting, the
switch should be in the OFF position. If the phone is connected
directly to a telephone line, the switch should be in the OFF position.
This lamp will flash to indicate a new call. To stop the flashing use
the to review the calls.orst
-
1
-
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
Cortelco 121100TP227S Owner's manual
- Category
- Telephones
- Type
- Owner's manual
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