Brother FAX-1355 User manual

USER’S GUIDE

FAX-1355

FAX-1360

FAX-1460

FAX-1560

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: FAX-1355, FAX-1360, FAX-1460 and

FAX-1560

(Circle your model number)

Serial Number:

1

Date of Purchase:

Place of Purchase:

1

The serial number is on the back of the unit. Retain

this User's Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt; and

 may support an insurance claim by you in the event of product loss

covered by insurance.

i

Approval Information and Compilation and

Publication Notice

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE

FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was

originally purchased, and does not offer any warranty in the event that this product is used on

public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

ii

EC Declaration of Conformity under the R & TTE

Directive

iii

Table of Contents

Section I General

1 General Information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation ....................................2

Control panel overview ..........................................................................................3

2 Loading documents and paper 7

Loading documents ...............................................................................................7

Using the ADF .................................................................................................7

Scanning area ................................................................................................. 8

Handling and using plain paper .............................................................................8

Choosing the right media.................................................................................9

Loading paper......................................................................................................10

How to load paper .........................................................................................10

Printable Area................................................................................................12

3 General setup 13

Power Save mode ...............................................................................................13

Putting your machine in Power Save mode...................................................13

Bringing your machine out of Power Save mode ..........................................13

Power Save setting........................................................................................13

Mode Timer..........................................................................................................14

Paper settings......................................................................................................15

Paper Size .....................................................................................................15

Volume Settings...................................................................................................15

Ring Volume..................................................................................................15

Beeper Volume..............................................................................................15

Speaker Volume............................................................................................16

Automatic Daylight Savings Time........................................................................16

LCD display .........................................................................................................16

LCD Contrast.................................................................................................16

4 Security features 17

TX Lock (FAX-1355 and FAX-1360)....................................................................17

Setting and changing the TX Lock password ................................................17

Turning TX Lock on/off ..................................................................................18

Memory Security (FAX-1460 and FAX-1560)......................................................18

Setting and changing the Memory Security password ..................................19

Turning Memory Security on/off ....................................................................19

iv

Section II Fax

5 Sending a fax 22

Entering Fax mode ..............................................................................................22

Faxing from the ADF ....................................................................................22

Cancelling a fax in progress ..........................................................................22

Broadcasting........................................................................................................22

Cancelling a Broadcast in progress...............................................................23

Additional sending operations..............................................................................23

Sending faxes using multiple settings ...........................................................23

Contrast .........................................................................................................23

Changing Fax Resolution ..............................................................................24

Dual access ...................................................................................................24

Real time transmission ..................................................................................25

Overseas Mode .............................................................................................25

Delayed Faxing..............................................................................................25

Delayed Batch Transmission.........................................................................26

Checking and cancelling waiting jobs............................................................26

Sending a fax manually .................................................................................26

Sending a fax at the end of a conversation ...................................................27

Out of Memory message ...............................................................................27

6 Receiving a Fax 28

Receive modes ....................................................................................................28

Choosing the Receive Mode .........................................................................28

Using receive modes ...........................................................................................30

Fax only .........................................................................................................30

Fax/Tel...........................................................................................................30

Manual...........................................................................................................30

TAD (TAD:Msg Mgr) (FAX-1460 and FAX-1560) ..........................................30

External TAD (FAX-1355 and FAX-1360) .....................................................30

Receive mode settings ........................................................................................31

Ring Delay.....................................................................................................31

F/T Ring Time (Fax/Tel mode only)...............................................................31

Fax Detect .....................................................................................................31

Additional receiving operations............................................................................32

Printing a reduced incoming fax ....................................................................32

Receiving faxes into memory ........................................................................32

Receiving a fax at the end of a conversation.................................................33

Printing a fax from the memory .....................................................................33

v

7 Telephone and External devices 34

Voice Operations ................................................................................................34

Making a telephone call (Not for FAX-1355) .................................................34

Answering calls with the Speaker Phone (FAX-1460 and FAX-1560)...........34

Mute (Not for FAX-1355) ...............................................................................34

Tone or pulse.................................................................................................35

Fax/Tel mode ................................................................................................35

Fax/Tel mode in Power Save condition.........................................................35

Telephone services..............................................................................................36

Caller ID (For U.K. and Ireland only) .............................................................36

Setting the Phone Line Type .........................................................................37

BT Call Sign (For U.K. only) ..........................................................................37

Connecting an external TAD (telephone answering device)................................38

Connections...................................................................................................39

Recording an outgoing message (OGM) on an external TAD.......................39

Multi-line connections (PBX) .........................................................................39

External and extension phones ...........................................................................40

Connecting an external or extension telephone ............................................40

Operation from extension telephones............................................................40

Using extension telephones (For U.K. only) ..................................................41

Using a cordless external telephone (Not for FAX-1560) ..............................42

Using remote codes.......................................................................................42

8 Dialling and storing numbers 43

How to Dial ..........................................................................................................43

Manual dialling...............................................................................................43

One-Touch Dialling........................................................................................43

Speed-Dialling ...............................................................................................43

Search ...........................................................................................................44

Fax Redial .....................................................................................................44

Storing numbers ..................................................................................................44

Storing a pause .............................................................................................44

Storing One-Touch Dial numbers ..................................................................45

Storing Speed-Dial numbers .........................................................................45

Changing One-Touch and Speed-Dial numbers ...........................................45

Setting up Groups for broadcasting...............................................................46

Combining Quick-Dial numbers.....................................................................46

vi

9 Digital TAD (FAX-1460 and FAX-1560) 47

TAD-Mode for internal TAD .................................................................................47

Setting up the TAD ........................................................................................47

Outgoing message (OGM) ............................................................................47

Fax/Tel OGM .................................................................................................48

Activating TAD memory.................................................................................48

Managing your messages ...................................................................................48

Message Indicator .........................................................................................48

Playing voice messages ................................................................................48

Printing fax messages ..................................................................................49

Erasing incoming messages..........................................................................49

Additional TAD operations ..................................................................................50

Setting maximum time for incoming messages .............................................50

Setting toll saver ............................................................................................50

ICM Recording Monitor..................................................................................50

Recording conversation (FAX-1460 only)......................................................50

10 Remote fax options 51

Fax Forwarding....................................................................................................51

Fax Storage .........................................................................................................51

Changing Remote Fax Options ...........................................................................52

Turning off Remote Fax Options ...................................................................52

Remote Retrieval .................................................................................................52

Setting a Remote Access Code.....................................................................52

Using your Remote Access Code..................................................................53

Retrieving fax messages ...............................................................................53

Changing your Fax Forwarding number ........................................................54

Remote fax commands........................................................................................55

11 Printing Reports 57

Fax reports...........................................................................................................57

Transmission Verification Report...................................................................57

Fax Journal (activity report) ...........................................................................57

Reports ................................................................................................................58

How to print a report ......................................................................................58

12 Polling 59

Polling receive .....................................................................................................59

Setup for polling receive ................................................................................59

Setup to receive polling with a secure code ..................................................59

Setup for delayed polling receive ..................................................................60

Sequential polling ..........................................................................................60

Polled transmit.....................................................................................................61

Setup for polled transmit................................................................................61

Setup for polled transmit with secure code....................................................61

vii

Section III Copy

13 Making copies 64

How to copy.........................................................................................................64

Entering Copy mode......................................................................................64

Making a single copy.....................................................................................64

Making multiple copies ..................................................................................64

Stop copying..................................................................................................64

Copy options........................................................................................................65

Changing copy speed and quality .................................................................65

Enlarging or reducing the image copied ........................................................66

Making N in 1 copies .....................................................................................67

Sorting copies using the ADF........................................................................67

Adjusting Brightness and Contrast ................................................................68

Paper options ................................................................................................68

Section IV Appendixes

A Safety and Legal 70

Choosing a location .............................................................................................70

To use the machine safely...................................................................................71

Important safety instructions..........................................................................74

IMPORTANT - For your safety ......................................................................75

EU Directive 2002/96/EC and EN50419........................................................76

Trademarks ...................................................................................................76

B Troubleshooting and Routine Maintenance 77

Troubleshooting...................................................................................................77

If you are having difficulty with your machine................................................77

Error messages ...................................................................................................80

Transferring your faxes or Fax Journal report ...............................................82

Document jam ...............................................................................................83

Printer jam or paper jam ................................................................................84

Dial Tone detection........................................................................................86

Phone line interference..................................................................................86

Routine maintenance...........................................................................................86

Replacing the ink cartridge ............................................................................86

Cleaning the outside of the machine .............................................................88

Cleaning the scanner.....................................................................................89

Cleaning the machine printer platen..............................................................90

Cleaning the paper pick-up roller...................................................................90

Cleaning the print head .................................................................................91

Checking the print quality ..............................................................................91

Checking the print alignment .........................................................................92

Checking the ink volume ...............................................................................93

Machine Information ............................................................................................93

Checking the serial number...........................................................................93

Packing and shipping the machine......................................................................93

viii

C Menu and Features 95

On-screen programming......................................................................................95

Menu table.....................................................................................................95

Memory storage.............................................................................................95

Menu keys ...........................................................................................................96

Menu Table..........................................................................................................97

Entering Text .....................................................................................................103

D Specifications 104

General..............................................................................................................104

Print media.........................................................................................................106

Fax.....................................................................................................................107

Digital TAD (FAX-1460 and FAX-1560).............................................................108

Digital Cordless Handset (FAX-1560)................................................................108

Cordless handset (BCL-D20) ......................................................................108

Battery .........................................................................................................108

Copy ..................................................................................................................109

Consumable items .............................................................................................109

E Glossary 110

FIndex 113

Section I

General I

General Information 2

Loading documents and paper 7

General setup 13

Security features 17

2

1

Using the

documentation

1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

General Information 1

Bold Bold typeface identifies specific

keys on the machine’s control

panel.

Italics Italicized typeface emphasizes

an important point or refers you

to a related topic.

Courier

New

Text in the Courier New font

identifies messages on the

LCD of the machine.

Warnings tell you what to do to

prevent possible personal injury.

Electrical Hazard icons alert you to

possible electrical shock.

Cautions specify procedures you

must follow or avoid to prevent

possible damage to the machine or

other objects.

Notes tell you how you should

respond to a situation that may arise

or give tips about how the operation

works with other features.

Improper Setup icons alert you to

devices and operations that are not

compatible with the machine.

General Information

3

1

Control panel overview 1

FAX-1355 1

FAX-1360 1

2

10

6

1

7 8

9

11

3

5

4

2

10

6

1

7 8

9

11

3

5

4

Chapter 1

4

FAX-1460 1

FAX-1560 1

2

10

6

1

7 8

9

11

13

12

3

5

4

2

10

6

1

7 8

9

11

13

12

3

5

4

General Information

5

1

1 LCD (liquid crystal display)

Displays messages on the screen to help you

set up and use your machine.

2 One-Touch keys

Instantly accesses your stored Quick-Dial

numbers.

 Shift

When held down, lets you access

One-Touch numbers 6 to 10.

3 Fax keys

 Redial/Pause

Redials the last number called. It also inserts a

pause when programming quick-dial numbers.

 Resolution

Lets you temporarily change the resolution

when sending a fax.

 Tel (FAX-1355)

This key is used to have a telephone

conversation after picking up the external

handset in F/T pseudo-ringing.

 R (FAX-1355)

Use this key to gain access to an outside

line, or transfer a call to another extension

when the machine is connected to a PBX.

 Tel/R (FAX-1360 only)

Use this key to gain access to an outside

line, or transfer a call to another extension

when the machine is connected to a PBX.

 Mute (FAX-1360 and FAX-1460)

Puts the current phone call on hold.

 Speaker Phone (FAX-1460 and

FAX-1560)

Lets you speak to another party without

lifting the handset.

 Mute/Intercom (FAX-1560)

Puts the current phone call on hold.

Also, press this key to speak on the

intercom or to transfer an incoming call to

the cordless handset.

4 Ink Management

Lets you clean the print head, check the print

quality, and check the available ink volume.

5 Copy key

 Copy Options

Lets you temporarily change multiple copy

settings when in copy mode.

6Dial Pad

Use these keys to dial telephone and fax

numbers and as a keyboard for entering

information into the machine.

The # key lets you temporarily switch the

dialling mode during a telephone call from

Pulse to Tone.

7 Menu keys:

 Menu

Lets you access the menu to program your

settings in the machine.

 a Search/Speed Dial

Lets you look up and dial numbers that are

stored in the memory.

 b R (FAX-1460 and FAX-1560)

Use this key to gain access to an outside

line, or transfer a call to another extension

when the machine is connected to a PBX.

 Volume keys

d c

In Fax mode, you can press these keys to

adjust the ring volume.

 d

Press to scroll backward to a menu

selection.

 a or b

Press to scroll through the menus and

options.

 Clear/Back

Press to cancel the current setting.

 OK

Lets you store your settings in the machine.

8 Start

 Lets you start sending faxes or making

copies in monochrome.

9 Stop/Exit

Stops an operation or exits from a menu.

10 Power Save

Lets you put the machine into Power Save

mode.

Chapter 1

6

11 Mode keys:

 Fax

Lets you access Fax mode.

 Copy

Lets you access Copy mode.

12 Microphone (FAX-1460 and FAX-1560)

Used by the Speaker Phone feature, and to

record messages.

13 TAD keys (FAX-1460 and FAX-1560)

 On/Off

Turns the Telephone Answering Device

(TAD) on or off. Will also flash if you have

new messages.

 Erase

Deletes voice/fax messages.

 Play/Record (FAX-1460)

Plays voice messages stored in the

memory.

 Play (FAX-1560)

Plays voice messages stored in the

memory.

7

2

Loading documents 2

You can send a fax and make copies from the

ADF (automatic document feeder).

Using the ADF 2

The ADF can hold up to 20 pages and feeds

each sheet individually. Use standard

80 g/m

2

(20 lb) paper and always fan the

pages before putting them in the ADF.

Recommended environment 2

Document Sizes Supported 2

How to load documents 2

CAUTION

DO NOT pull on the document while it is

feeding.

DO NOT use paper that is curled, wrinkled,

folded, ripped, stapled, paper clipped,

pasted or taped.

DO NOT use cardboard, newspaper or

fabric.

 Make sure documents written with ink are

completely dry.

a Open the document support (1) and the

document tray (2) and then pull out the

extension (3).

b Fan the pages well. Make sure you put

the documents face down, top edge

first in the ADF until you feel them touch

the feed roller.

c Adjust the paper guides (1) to fit the

width of your documents.

Loading documents and paper 2

Temperature: 20 to 30° C (68 to 86° F)

Humidity: 50% to 70%

Paper:

80 g/m

2

A4 (20 lb LTR)

Length: 127 to 355.6 mm (5 to 14 in.)

Width: 89 to 215.9 mm

(3.5 to 8.5 in.)

Weight:

64 to 90 g/m

2

(17to24lb)

1

2

3

1

Chapter 2

8

Scanning area 2

The figures below show the areas you cannot

scan on paper.

Handling and using

plain paper

2

You can use plain paper only.

To get the best print quality, we suggest using

Brother paper. (See table below.)

If Brother paper is not available in your

country, we recommend testing various

papers before purchasing large quantities.

 Avoid touching the printed surface of the

paper immediately after printing; the

surface may not be completely dry and

may stain your fingers.

• Store paper in its original packaging,

and keep it sealed. Keep the paper flat

and away from moisture, direct

sunlight and heat.

Improper Setup

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or

irregularly shaped paper

1 2 mm (0.08 in.) or longer

• Extremely shiny or highly textured paper

• Paper already printed on by a printer

• Paper that cannot be arranged uniformly

when stacked

• Paper made with a short grain

Paper capacity of the output paper tray

Up to 50 sheets of 20 lb Letter or 80 g/m

2

A4

paper.

Usage Document

Size

Top (1)

Bottom (2)

Left (3)

Right (4)

Fax Letter 3 mm

(0.12 in.)

4 mm

(0.16 in.)

A4 3 mm

(0.12 in.)

3 mm

(0.12 in.)

Copy Letter 3 mm

(0.12 in.)

4 mm

(0.16 in.)

A4 3 mm

(0.12 in.)

3 mm

(0.12 in.)

3

4

1

2

Brother paper

Paper Type Item

A4 Plain BP60PA

1

Loading documents and paper

9

2

Choosing the right media 2

Paper type and size for each operation 2

Paper weight, thickness and capacity 2

1

Up to 50 sheets for Legal size paper 80 g/m

2

(20 lb).

Up to 100 sheets of 80 g/m

2

(20 lb) paper.

Paper Type Paper Size Usage

Fax Copy

Cut Sheet Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes

A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes

Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes

Paper Type Weight Thickness No. of

sheets

Cut

Sheet

Plain Paper

64 to 120 g/m

2

(17 to 32 lb)

0.08 to 0.15 mm (0.003 to 0.006 in.)

100

1

Chapter 2

10

Loading paper 2

How to load paper 2

a If the paper support flap (1) is open,

close it, and then pull the paper tray

completely out of the machine. Open the

output tray cover (2).

b Press and hold the universal guide

release button (1) as you slide out the

front of the paper tray to match the

paper size you are using.

c Press and slide the paper side guides

(1) and paper length guide (2) to fit the

paper size.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Note

Always make sure the paper is not curled.

e Gently put the paper into the paper tray

print side down and top edge first.

Check that the paper is flat in the tray.

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2

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